The Explorean Cozumel All Inclusive

Mexico , Cozumel
COZUMEL, Carretera A Chankanaab Km 7.5 Zona Hotelera Sur
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100 reviews shown

10/10

Exceptional

23 Apr 2026

Adam Gerald

Incredible stay at the Explorean. The staff were all so attentive and nice. Beautiful and clean resort.

Partner

10/10

Exceptional

18 Apr 2026

Christine

Really enjoyed the explorean..nice and quiet. The servers remembered us from last year. Fun to try different foods. Weather was great in april.

8/10

Excellent

05 Apr 2026

Jeffrey

Enjoyed the week stay in Cozumel, very relaxing!

Partner

6/10

Pleasant

04 Apr 2026

Otilio

Lo que menos nos gustó fueron las opciones de la comida y bebidas

10/10

Exceptional

21 Mar 2026

Suzanne Melissa

What a beautiful property. The staff was amazing and the food was excellent

Friends

10/10

Exceptional

21 Mar 2026

Desiree

Amazing resort experience! All staff were exceptionally nice, the excursions were amazing and it was evident they all wanted you to feel safe and have a great time. All the food was amazing at all the restaurants and the snorkeling was fabulous right in front of the hotel. A lovely quiet vibe!

Friends

10/10

Exceptional

20 Mar 2026

Debra Jean

Wonderful place! Great staff! Great food! Great excursions that add included. We will be going back!

Partner

10/10

Exceptional

12 Mar 2026

Nancy

Had a fabulous stay! Enjoyed everything about this resort! Keep it up. Will be back.

Friends

10/10

Exceptional

09 Mar 2026

Julie Ann

Staying at the Explorean was very relaxing loved the restaurant and bar area with option to use Fiesta Americana pools and restaurants. The staff at The Explorean & Fiesta Americana were all amazing. I would recommend staying here it was a wonderful experience. The included excursions were great. We went on 3. The excursion team Nestor and Daniel were fantastic. They made our day. Rooms were very clean housekeeping did a great job. The grounds were very pretty. We would return for another stay.

Partner

10/10

Exceptional

05 Mar 2026

Steven

Our visit was incredible. The staff hospitality is unparalleled to any resort we've ever visited. Excursions are included daily, which is an amazing way to experience all the exciting things the island has to offer. From driving around the entire island in a buggy with strangers who are now friends, to snorkeling El Cielo and seeing all the marine life. We loved our servers and all dining options, and the resort offers a day bed and seating option directly over the water where you can jump in an snorkel immediately. We can't wait to come back

Partner

8/10

Excellent

05 Mar 2026

Melinda

No actual beach but cabanas were great at fiesta

Friends

10/10

Exceptional

28 Feb 2026

Sally

We loved this place and will return, spacious private rooms and incredible staff.

10/10

Exceptional

25 Feb 2026

Jean

Courteous friendly staff. Clean room. Clean property. Overall a lovely stay.

Friends

10/10

Exceptional

23 Feb 2026

Bruce Cameron

Great relaxing and quiet resort. Good service as well

4/10

Poor

20 Feb 2026

Mike

My problem started with Expedia. The ages of my children was processed wrong by Expedia and as a result I was charged an extra $975 for a second room which the hotel could not provide for me because they were fully booked. I figured no problem, Expedia will take care of me, I was wrong. So i paid almost $1000 for nothing!! I contacted Expedia for help but they told me too bad and it was not their problem. The resort also told me the same. Explorean is a nice place and Cozumel is wonderful but Expedia has absolutely awful customer support. Please be aware that if you encounter issues on your vacation you are on your own if you use Expedia. I will be using a local travel agent for future bookings. Thank you Expedia for NOTHING.

Family_with_children

8/10

Excellent

17 Feb 2026

Jackson

10/10

Exceptional

15 Feb 2026

Michael

As first-time visitors from Canada to Cozumel and The Explorean, we spent 21 wonderful days there and truly cannot express how much we enjoyed our stay. Everything exceeded our expectations, and the staff, facilities, food, and impeccable cleanliness of the entire resort were all superb.

What truly sets this hotel apart is the inclusion of a guided activity each day, such as cycling, dune buggy adventures, snorkeling, kayaking, beach outings, and historical museum visits, which puts the resort head and shoulders above others.

The hardworking and courteous staff made an immediate and lasting impression. Gabriel and Edwin in the restaurant, Miguel at the pool, and Aaron at the beach provided exceptional service, while Ariel, Nestor, and Daniel, our knowledgeable and enthusiastic guides, made each activity especially memorable.

My wife and I will most definitely be returning.

Leisure Family

8/10

Excellent

12 Feb 2026

Wilma

Though our overall rating is good there were some things that almost prompted an ok rating. Our stay was during a cooler week. The air conditioning could not be turned off because it is sensor activated whenever an outside door would open so we couldn’t use the warmer outside air to heat the room. The room never was warmer than 68 degrees and usually at 62 degrees. The excursions that were part of the package used bicycles that were old and difficult to ride and could not be adjusted for height differences. After the first short excursion with the bikes we knew we couldn’t go on the coastal, much longer excursion. There are no towel bars or even pegs to hang wet towels. And there are no chairs or desk height table in the room. Having said the above, the food, staff, location and cleanliness were all good.

Leisure

6/10

Pleasant

09 Feb 2026

Angelo

Hotel was nice. Food was okay. Staff was okay but VERY pushy for you to stay again and extremely pushy for you to go to meetings in order to stay with them again and made you feel awful if you said you weren't interested in the meetings.

Leisure Partner

6/10

Pleasant

09 Feb 2026

Donald

Place was just good. Good wasn’t very good, staff was very good thought. Shout out to Miguel and JUan at the fiesta pool and Luis at the explorian pool They were amazing

Leisure Family

10/10

Exceptional

07 Feb 2026

Kalina

The best staff i ever had in any resort , great food , beaufifull nature and ocean with reef to snorkel.

Leisure Family

10/10

Exceptional

05 Feb 2026

Montserrat

The excuse

8/10

Excellent

04 Feb 2026

DeLaun

The rooms were clean and beds were so very comfy. The staff was awesome. Daniel being someone who took very good care of us. Was disappointed in the food. There was never an amazing meal between the two resorts. Had to walk down the road for decent food.

Leisure Partner

8/10

Excellent

04 Feb 2026

Joanna

Staff was amazing! Food was amazing! Stunning views! But, the place is dangerous. Too many steps and different levels and booby traps. I don't drink and I got injured multiple times. Unsteady rails. My daughter grabbed a rail and fell into the jungle. We told the Management about our injuries and they said, I'm sorry and made no effort to fix any of the problems.

8/10

Excellent

02 Feb 2026

Christina Marie

Best thing about the resort is the staff. They are friendly and courteous. Loved having the excursions included. Room was clean, comfortable and well maintained. Food experience was excellent. It is nice to have access to the adjacent resort as most restaurants are on that side, you access the beach by the other property, and the pool is bigger there. It would be nice if Explorean was adults-only. Still an enjoyable vacation overall.

Leisure Family

8/10

Excellent

02 Feb 2026

Eileen

Peaceful and quiet No microwave no TV. Back to nature and yet access to the Americana if you want more excitement. The excursions were great Personnel very friendly and anxious to please any request

Leisure Friends

10/10

Exceptional

29 Jan 2026

Kimberly Arlene

This was our second time staying at the Explorean Cozumel. We loved the entire resort. This time around we were excited that the pool had been redone. But the staff are amazing, Luis, Edwin, Gabriel to name a few. The truly made our stay wonderful. room are perfect and the serene atmosphere of the resort is perfect. Can't wait to go back again.

Leisure Family

10/10

Exceptional

26 Jan 2026

Xiaowanni

Staffs. Great service. Great place to snorkel.

Leisure Self

8/10

Excellent

26 Jan 2026

Jessica

Food and drinks are really good. Everyone is friendly. The excursions were the best part of the stay. Only problem was we didn't have hot/warm water in our room for 4 days. We had mentioned it several times, however it took finding a manager and physically bringing him to the room to prove how cold the water was. They finally fixed it. Nothing was offered for the inconvenience so that was a little disappointing.

Leisure Family

10/10

Exceptional

23 Jan 2026

Hang

great

10/10

Exceptional

19 Jan 2026

Joshua E

Very safe, clean, staff was amazing, house keeping was great!

Leisure Partner

6/10

Pleasant

08 Jan 2026

Saurabh

Staff was good at their sister hotel I think name was fiesta. Room was quite old, no TV, No coffee machine and in fact there was no pressure in the shower. Upon check-out when I complained, the answer was OK and that’s sit.

Leisure Friends

10/10

Exceptional

29 Dec 2025

Anna

The staff was very attentive throughout our stay we enjoyed the natural landscape and the daily exploration offered such as nature preserve at the national park, scuba diving, buggy ride to the Atlantic side of the island. All were fun and well organized. The all inclusive made our stay easy and carefree

Leisure Family

10/10

Exceptional

27 Dec 2025

Stephen

great service, beautiful nature, nice layout

Leisure

10/10

Exceptional

25 Dec 2025

Bryan Alberto Acosta

Only thing is that the shop at the resort was expensive, i pad 70 bucks for basic stuff ie pads tampons sunscreen and couple small items, i understand convenience items but 70 usd is crazy

Leisure Partner

10/10

Exceptional

14 Dec 2025

Jennifer

We had an amazing time at this beautiful resort. We loved the atmosphere of the resort, it was so pretty, peaceful and quiet. The service and food was wonderful. The \"sales\" guy (timeshare) was a little annoying but when he realized we weren't interested he left us alone. That was the only downside was checking in and forced to talk to the \"sales' guy right away.

Leisure Partner

10/10

Exceptional

03 Dec 2025

FRANCES MARY

Everything about the Explorian was wonderful! Rooms clean and A/C cold. Excursions fun. But the staff is really what makes it special. Our hostess Maria at the Asian restaurant made us feel special. Gabriel at the buffet always gave us great service.

8/10

Excellent

01 Dec 2025

Jeffrey

Room was clean and the grounds were great. Had a difficult time at first because I do not speak Spanish fluently. It was Explorean provided excursion trip guided by Jassiel, Nestor, and I believe Chinka that turned our whole vacation experience around and made our stay at the resort fabulous, and with our tight budget for travel; I cannot thank those three enough for helping us feel welcome.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Rachel

We had a wonderful stay. The food was great. The excursions were alot of fun. Our guides were amazing. Jassiel was awesome. He made each trip so much fun and explained so much about the island. Nestor was very good as well sadly he was only on a couple of our trips. Overall I cant wait to go back.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Martin

Super friendly staff, everything is clean, food is delicious and the included activities makes this a great deal.

Leisure Partner

10/10

Exceptional

24 Nov 2025

stacy

Very cute boutique hotel. Would highly recommend. The food was amazing and staff is awesome.

Leisure Friends

10/10

Exceptional

02 Nov 2025

Laura

Friendly staff, good food!

10/10

Exceptional

26 Oct 2025

Ashley H

This was our second stay and it did not disappoint. The biggest perk for us is the snorkeling right out front of the
Resort. The staff is always so friendly and the food is delicious.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Amy

Jungle & Ocean!

Staying here was the best of both worlds… a super calm & relaxing jungle oasis to return to… but being able to go over to F.A for entertainment/kids club & the ocean vibe was awesome! Food was great, service was fabulous. The all inclusive excursions were so fun, especially the snorkelling boat trip! We loved our 8 nights here… we didn’t want to leave!

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Margaret

The Explorean staff was exceptional. Arturo, Jose, Carlos (chef), Nick (waiter),

10/10

Exceptional

17 Oct 2025

Pamela S

Great time at this resort always. Many food options as we could use restaurants at Fiesta Americana as well! Pools recently updated were great! What is the best there are wonderful staff especially Arturo supervising that everyone is cared for and Jose at fish restaurant is always working hard to get everyone what we want! Chef Carlos and Nick did a great job for very special meals at Italian restaurant!!

Leisure Friends

10/10

Exceptional

01 Sep 2025

Samantha

The explorean gives a serenity feel. A place to relax and enjoy. All the staff members are super helpful and friendly.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Haley

Loved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Jason H

Excellent

8/10

Excellent

03 Aug 2025

Jeffrey

Property has made some upgrades to pools which was needed. Staff is very friendly and attentive. Food is good in all the restaurants.

Leisure Friends

10/10

Exceptional

28 Jul 2025

Stephanie

Explorean was a true get away to a relaxing vacation. The hospitality from staff was exceptional. Housekeeping had the room clean daily, with towels. The hotel included free excursions which was a plus! Thank you Explorean Cozumel

Family

10/10

Exceptional

26 Jul 2025

Philip

We had an amazing stay at The Explorean Cozumel! The staff went above and beyond to make us feel welcome from the moment we arrived. The resort is beautifully set in the jungle, offering a peaceful, natural vibe while still giving access to all the amenities at the adjacent Fiesta Americana.

Our room was quiet, clean, and comfortable, with thoughtful touches throughout. We loved the daily excursions and activities included with our stay—such a unique and fun way to explore the island! The food was fresh and delicious, especially the local Mexican dishes, and the service was always friendly and attentive.

If you're looking for a relaxing, all-inclusive stay with a touch of adventure, we highly recommend The Explorean. We left feeling refreshed, inspired, and already dreaming of our next visit!

Leisure Family

10/10

Exceptional

24 Jul 2025

Abigail

We loved our experience there we brought our whole family and my sister and Neice came as well. Love the team and everyone was really kind. Great people Especially Jassel on the exertions and the the great staff who we heard about this place through social media Eric. Thank you for a wonderful time our family will be back and we told everyone of the great time.

8/10

Excellent

18 Jul 2025

Christopher

We chose this resort for the excursions and they did not disappoint. We travelled as a family of 4 with 16 and 18 year olds. The excursions were great for all of us. The boat snorkel tour was our favourite one, followed by the buggy tour but we enjoyed them all. They always brought a cooler full of drinks and a stack of towels. The food at the resort is good, nothing special. It’s a much smaller resort than those in the Riviera Maya and I’d say the food was a small step down. We all got a little sick near the end of the week. They had some really good empanadas at the coffee bar and I think we ate them just before they pulled them. The excursion definitely made it worth staying at the Explorean and if we had a redo on our vacation week, we’d book it again! We didn’t take in much of the nightly entertainment but we did the casino night which was really fun. Marshall was a fun dealer and made it a great night. The pools were nice but we didn’t spend much time in them. Most of our time was split between excursions and the ocean. Bring your snorkel gear! With the current in Cozumel flippers are nice. We left ours at home and I wish I packed them. My husband and I went to the spa for a massage which was wonderful. All the staff were great. We were asked 1x if we would be interested in checking out the time share. We said no and it wasn’t a big deal. To sum it up, we loved our week here!

Leisure Family

10/10

Exceptional

07 Jul 2025

George

The rooms have no tv! Great to disconnect from the world! Comfortable rooms! Great WiFi! Food was not the best but the daily activities that are included every day makes this place the very best in the island to vacation!

10/10

Exceptional

25 Jun 2025

Courtney Paige

Staff was incredible, food was delicious, property was well maintained and quiet. The daily excursions that are included with your stay each day were amazing. Our tour guides were the best and the quality of this included perk alone makes me want to return. Highly recommend

Leisure Family

10/10

Exceptional

24 Jun 2025

Julie Marston

This is a beautifully designed hotel that is surrounded by lush greenery. There’s a pool in a beautiful setting with lots of options for lounging if you don’t want to be in full sun. I loved that you also have the option to use the facilities at the Fiesta American if you want full sun and a DJ! The combination of the 2 facilities was great because you just have more options. But I always really liked the difference from being at the Fiesta American, beach and pool and then going back to the Explorean where it was more cool and quiet. Perfect for families with small children! Lots of indoor/outdoor restaurants with high ceilings and fresh healthy food. And other little things like a coffee, ice cream and pastry bar from 10 - 10 for caffeine and sugar addicts.
Staff was super nice and helpful and there was a different option each day for a field trip. The boat trip to go snorkeling got me back in the groove with snorkeling again after 25 years, and then I discovered that the snorkeling right off the beach at the hotel was just as great! (There are decks with ladders to easily get into the water as this is not a wide sandy beach.)

8/10

Excellent

20 Jun 2025

H Timothy

Explorean Cozumel has been our hotel for the last several years. Several kilometers south of town, it is much closer to dive sites than many other hotels. Good choice of restaurants. Welcoming and helpful staff. And they have done a lot of important maintenance work since the last time we came in 2023, when the place was hurting badly from weathering Covid.

Leisure Family

8/10

Excellent

18 Jun 2025

Lawrence

We’ve stayed at the Explorean twice now and it’s really the only place we want to stay.
The only downside is that they try to get you into an hour and a half presentation for a membership. That is the only reason I didn’t give it 5 stars overall. The staff here are simply the best, very, very friendly and accommodating. The staff actually make this the best.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Morgan Lacey

Private, clean, and beautiful. The perfect Mexico getaway. The size of the resort makes it a more intimate experience allowing you to make bonds with both the staff and the other travelers. Iguanas can be seen meandering through the grounds. The location is a quick walk to the ocean. And scattered throughout the resort is a variety of restaurants. The staff is more than happy to accommodate your needs and are incredibly kind.

Leisure

10/10

Exceptional

17 Jun 2025

Christy

Loved our time at explorean. Loved waking up and sitting outside while the birds sitting right on the rails. The options for excursions every day and of course the access to the amenities.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Taylor Dawn

The Explorean Cozumel was an amazing experience. The room was clean and modern. The food was delicious. And the activities were fun, but the icing on the cake was the superior staff. I would rate this property 10/10.

Leisure Self

10/10

Exceptional

09 Jun 2025

maria juliana lotero

Great location

8/10

Excellent

05 Jun 2025

jeffrey

liked to smaller more intimate areas

Leisure Family

10/10

Exceptional

04 Jun 2025

Darryl

We loved our peaceful and relaxing stay at the Explorean. The property is quiet and serene—perfect for unwinding. If you're ever in the mood for more activity, the lively atmosphere at Fiesta Americana is just next door.

Be aware that they will try to pitch a timeshare presentation. You may have to firmly decline multiple times before they take no for an answer.

A special shoutout to Jared, our favorite server and bartender. He went above and beyond to take care of us and genuinely cared about making our stay enjoyable.

The food and drinks were decent, and the location is great—you’re not far from popular beach clubs. Plus, the property has its own pier, making it super convenient if you're planning any boat excursions.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Kevin Lee

Staff was very nice and helpful. We had a very relaxing time and the food was delicious.

8/10

Excellent

23 May 2025

Diana

The staff was attentive and friendly.

Leisure Partner

10/10

Exceptional

15 May 2025

Arlyn H

A wonderful place to stay and relax.
Great staff throughout the entire resort!

Leisure Partner

8/10

Excellent

07 May 2025

gerardo

Great place to relax

Leisure Family

8/10

Excellent

07 May 2025

Tyler

Food: 9/10
Restaurants were very good. Not a bad choice amongst any of them. Buffet breakfast was diverse enough and the food was great. We honestly did not have one bad meal here. They had Asian, Mexican, Italian, a grill, ceviche bar and a few others and everything we had was amazing.
Drinks: 3/10
Very very very hard to get drunk. Mixed drinks taste generally all the same. Liquor must be watered down. Beer and wine seem untouched. Wife doesn’t really drink, has somewhere north of 8 drinks and didn’t have a buzz. You can start drinking at 11am which is pretty late imo, and all alcohol served is cutoff at 1045. Could be for safety but idk, maybe to make it a more family friendly environment. Our 6 days spent there, not a single drunk person was seen.
Nightlife: 5/10
Activities are the ONLY nightlife on the resort. They were fun, but nobody did them (or tailored to children in which case nobody showed up still) and they only lasted an hour. Afterwards, the place turns into a ghost town.
Service: 10/10
Everyone was extremely nice, helpful, spoke your language or at least tried to fluently converse. All inconveniences for the guest were essentially taken care of by the staff. The only thing to say here is that the service COULD be a bit faster but that’s a viewfrom an American take it as you will.
Room/Cleanliness: 9/10
The entire island is VERY conservative and caring for their environment, especially the reefs. The resort itself was super clean considering that it’s basical

Leisure Partner

10/10

Exceptional

04 May 2025

Douglas

Great place. Go there

10/10

Exceptional

02 May 2025

Nicole

The staff was the nicest of any resort we have stayed at.

Leisure Family

8/10

Excellent

01 May 2025

Michelle

Explorean was absolutely amazing. From the food to the daily activities that they provided. I will be returning! I was very happy with my experience at this all inclusive resort.

Leisure Family

10/10

Exceptional

25 Apr 2025

Gregory Scott

The Explorean had a pool and dining area to itself as well as access to all the restaurants and pool at the Fiesta Americana Hotel in front on the Explorean. The cabana style quad rooms were very nice and secluded in a jungle environment.

Leisure Partner

10/10

Exceptional

16 Apr 2025

Breona

Our stay was amazing! Tucked away in the rainforest, it was quiet and so peaceful. Our room was super clean and tidy. Everyday the came and made the bed, new towels and tidied up. Each morning they dropped off banana bread, orange juice and coffee. There was one pool, and one restaurant w an associated bar. Everything else was in the neighboring hotel. There were quite a few restaurant options, but honestly not a ton of vegetarian options. Other than that however, our stay was phenomenal and I would absolutely stay again!

Leisure Partner

8/10

Excellent

13 Apr 2025

Norman

The property needs a good clean and refurbishment. But because of the weather and being in the jungle I understand that maintainence is a continuous struggle. Staff is very good. The check in people are pushy to have you check out the RCI opportunities which comes with a lot of resorts. Food is fair to very good. The restaurant of the explorean is nice and serves great food. The breakfast basket delivered to each room every morning is a nice touch but only has enough coffee for two cups. Would go again because it is pretty good for the money.

Leisure Partner

10/10

Exceptional

11 Apr 2025

ladell

Service was excellent, food was great and water was amazing.

Leisure Family

8/10

Excellent

03 Apr 2025

Julie

Amazing resort!! Everyone was so polite, so accommodating! Shout out to Nestor, Armando!!! They were such amazing tour guides and did an amazing job to make us feel safe!! The only downside was selling “discount” membership, if this wasn’t so pushy this resort would’ve earned 5 stars from me!

Leisure Partner

10/10

Exceptional

03 Apr 2025

Lindsay

Delightful getaway for our family, which included children, parents and grandparents. Was truly fun for the whole family.

Leisure Family

10/10

Exceptional

01 Apr 2025

Ana Lya Nunez

Beautiful hotel! The service is impeccable, and the food is delicious. We had different tour activities daily, and the guides were excellent!

Leisure Family

10/10

Exceptional

24 Mar 2025

Britanny

Loved it! Food and drinks were good. Definitely one of the better resorts I’ve been too! Will go again.

Leisure Friends

10/10

Exceptional

23 Mar 2025

Vasi

Nature, activities, dining options

Leisure Family

10/10

Exceptional

22 Mar 2025

SUSAN M

My sister and i stayed at The Explorean. It was the other reviews that drew us in. Such an incredible surprise. It is a wonderful small quiet resort, but if you want some action you only have to walk a short distance the the Fiesta Americana, which you have full use of, for some fabuous shows at night. This resort offters excursions along with your stay and they were fabulous! Our main guide was Edgar. He and his co-works on each excursion took very very good care of us and made sure we ok enjoying ourselves and if you had a request or suggestion it was immediately considered. The Explorean has one restuarant with a full menu to chose from and everything we had was perfect, even the banana soup! Our waiter gave a bit to try and we were completely surprised at how good it was! I can not say enough about how GREAT. all the employees are. And our guide Edgar and his crews - fabulous ! We have already booked for next year!!!!! Thank you so much for make my dreams come true Explorean !

Leisure Family

10/10

Exceptional

21 Mar 2025

Joanne

Loved the jungle surroundings and wildlife. However musty smelling room, bar service lacking around pool and wait times for meals a little long.

Leisure Partner

10/10

Exceptional

07 Mar 2025

Eric

Food was great and the rooms spacious! Love the excursions being included in the price.

Leisure Family

10/10

Exceptional

07 Mar 2025

Jeremiah Daniel

We loved the staff!

Leisure Partner

10/10

Exceptional

02 Mar 2025

Jasmeen

Had a lovely time at the Explorean.

The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes!

The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient!

Everyone was incredibly lovely and I would absolutely visit again!

Leisure Self

10/10

Exceptional

01 Mar 2025

Traci

If in a king room. Really not a lot of seating when you have luggage. It would be nice to have stools over looking ledge, back of bed. Or maybe just a luggage rack in the room.

Leisure Partner

8/10

Excellent

01 Mar 2025

Michael

Nice place

Leisure Friends

10/10

Exceptional

25 Feb 2025

Serge

Excellent experience at the Explorean! We were drawn to the resort because of the good reviews and because the excursions were included. We weren't sure what to expect with the excursions (they could been so-so since they were included) and we were very surprised. The excursions were wonderful. Guides Edgar and Jaciel were particularly excellent! So friendly and helpful! The food at both the Explorean and the adjacent Fiesta Americana was fantastic. We loved the jungle environment of the Explorean, and the snorkelling right in front of the Fiesta Americana was amazing!

Leisure Partner

10/10

Exceptional

22 Feb 2025

Michael

Amazing all around. Would come again!

Leisure Partner

10/10

Exceptional

21 Feb 2025

Pedro

Excellent staff. Great food. Great activities.

Leisure Partner

10/10

Exceptional

16 Feb 2025

Maria Viera

Great staff. Adorable todos

10/10

Exceptional

16 Feb 2025

Francis Bruce

The facilities àre very nice, but what makes the Explorian so special is their excceptional staff.

Leisure Partner

10/10

Exceptional

16 Feb 2025

Michael

5 stars across the board. We will be back.

Leisure Partner

10/10

Exceptional

15 Feb 2025

Deborah

Beautiful, quiet and peaceful boutique style property. The included excursions were so fun, the guides were friendly, enthusiastic, took very good care of the guests. About 20 steps from bigger hotel with access to more amenities, restaurants, beach. Very convenient to have options of the two very different hotels. Very happy we stayed at the Explorean, look forward to returning.

Leisure Partner

10/10

Exceptional

12 Feb 2025

ashley

The excursions that were available daily were amazing, and the staff was awsome! Highly recomend this place.

Leisure Partner

10/10

Exceptional

04 Feb 2025

James Kenneth

We traveled to the Explorean for 2 weeks January 16-30 2024. We had a wonderful experience.

Facilities: 5*. Excellent restaurant available all day. Pool wonderful and warm. Lovely walking paths to listen to birds. Bar includes all top-shelf spirits. Little sweets display had some amazing desserts.
Rooms: 4*. Clean and comfortable. Need more storage though. Quiet. Lots of hot water. Wish they had screen doors on porch.
Staff: 5* plus another 100*. They really make this place. Julio, Jaciel, Armando and Nestor leading activities are gems of humans! We will return because of them. Gabriel and Fermin at restaurant were very attentive servers.
Activities: 5*. Although we prefer water activities, all were well-organized and, of course, included. What's not to love?
Location: 5*. Super close to airport. Tucked in behind Fiesta Americana (you get all their facilities, which are amazing). About a 5 minute walk to beautiful waterfront with prime snorkeling right there. Cevecheria, grill, and breakfast and lunch buffet are there as well and food was wonderful. Staff serve drinks to you wherever you sit. Lots of Bali beds and loungers.
Resort is for those who love nature, small resorts, and who have good mobility (some up and down areas). Safe and chill. Amazing value for price. Highly recommend! There aren't enough characters here for me to rave about the Explorean. Can't wait to return soon!

Leisure Partner

10/10

Exceptional

03 Feb 2025

Evan

Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.

Leisure Partner

10/10

Exceptional

03 Feb 2025

Amanda

We spent a week at the Explorean. The hotel and staff exceeded my expectations. The food was excellent, the pool and grounds were always clean and the room was roomy, comfortable and clean. They added a roll away bed for my 6yr old son, which was a nice addition to help make our stay comfortable.
The included excursions were what set this hotel apart from others. The excursion staff are great. On days where the weather didn't cooperate, they had alternative plans and we always had a fun time.
I have already recommended this hotel to friends and family.

Leisure Family