Name: Allegro Cozumel
Address: Kilometro 16.5, Carretera Sur, San Francisco Palan, Cozumel, 77600, MX

8/10

Excellent

20 Jul 2026

Giacomo

Highly recommend Fuji restaurant. Standard rooms are on the small side and the dinner buffet was monotonous with limited food choices. Nightly shows/entertainment were enjoyable. Beach and sea are beautiful with crystal water and lots of beautiful marine life to see. Don’t forget to make your scuba masks and snorkels and if you do the hotel offers equipment daily for 1 hour to go snorkelling. Very family orientated and relaxing atmosphere.

Family_with_children

8/10

Excellent

18 Jul 2026

Julio

Nice place, really the amazing beach was worth it all. Food just medium good. Rooms fine but had condensation and thin walls.

Partner

10/10

Exceptional

16 Jul 2026

Teresa

Wonderful.

Partner

8/10

Excellent

15 Jul 2026

Andres

This is a family friendly resort. This is our 2nd stay at the Allegro. We go mainly for the beach as it is always clean and the water crystal clear. Its not huge which makes getting around the resort a breeze.

Family

6/10

Pleasant

11 Jul 2026

Jennifer

The room seems a little outdated and could be more clean, but the rest of the resort was great! Nice pools, good food options, and well maintained green space.

Family

10/10

Exceptional

09 Jul 2026

Rosamond Justine

Great stay for family of 4. Pools and beach were amazing. Easy to always get food/drinks. Plenty of options. Hibachi restaurant is best. Across street is excellent taco stand. ate, swam, snorkeled, played pool. grounds are excellent. gift shop is lovely and well priced. rooms were fine. A bit of a musty smell in our rooms from humidity I guess, which was my only real negative but we weren’t in rooms much. Grounds are beautiful. Went after spring break to avoid crowds. Perfect amount of ppl. IMO premium area is overrated.

Family_with_children

10/10

Exceptional

08 Jul 2026

Francisco

Muy buen servicio atencion y la comida excelente

Family_with_children

10/10

Exceptional

07 Jul 2026

Reynaldo Jose

Good food, everything clean and the staff very professional.

Family_with_children

10/10

Exceptional

05 Jul 2026

Yenis

Hotel muy bonito, excelente servicio, limpieza excepcional..me encantó el lugar lo recomiendo mucho.Lo único negativo a señalar es el servicio del restaurante italiano, calor insoportable,comida muy mal elaborada y demora excesiva.. después de esperar una eternidad nunca trajeron el postre...una verdadera pena..

Family_with_children

2/10

Poor

04 Jul 2026

Jesus

It was okay. Food was tolerable. For restaurants you have to reserve days in advanced, they never had anything open the week we stayed. Room was very dusty. Our shower flooded our room. I had to ask 2x to get it cleaned, housekeeping only took the dirty towels we used to clean the floor and left a big trail of sewer water(I had to clean the floor myself). The mini fridge was broken down and had a horrible smell in the room. They sprayed it down which made it smell worse. Didn’t have other rooms available even if it was only for the night to air the room out.$100.00 went missing from my wallet. The servers can also be a bit better with their service. The beach is great though. 🤓

Family_with_children

10/10

Exceptional

04 Jul 2026

Michelle

The property was small and felt like family. No fighting for a chair at the beach or the pool. Lots of games on the beach and at the pool to join or watch. Diego was an amazing activity director and remembered his guests and created relationships. Not as fancy as other resorts, but the welcoming atmosphere was so much better.

Family

10/10

Exceptional

28 Jun 2026

Troy Daniel

Great resort !!!

Family_with_children

6/10

Pleasant

26 Jun 2026

Amanda McNeely

The resort was beautiful and as pictured. The pools, rooms and staff were all amazing! The buffet food was terrible, think hospital cafeteria food. It was very plain and bland. We had 2 specialty restaurants passes, the Oriental and the Authentic Mexican: they were both amazing. The snack bar had burgers and fries for lunch from 12-5 everyday and that is what we ate most of the week for lunch and dinner. The beach had a lot of seaweed in the water and was not as clear as I thought it would have been. Each night there was a performance in the open air theater, they were nice. The rooms had very nice A/C but the buffets did not. That was very unpleasant. The Oriental Restaurant did have A/C.

Family

8/10

Excellent

26 Jun 2026

Jacob

The staff was very friendly, and the food was good. Some feedback would be to have more activities for teenagers, and for the check-in process to be faster.

Family

8/10

Excellent

25 Jun 2026

Mara A

Did NOT like that they don’t have A/C in ANY of the eating areas….. being the weather very hot it was uncomfortable eating while sweating 😓!!!!! No air conditioning including the “specialty restaurants”!!!!

10/10

Exceptional

24 Jun 2026

Samantha Dawn

We had a blast at this resort! This was the first time my kids 16 and 12 had done a trip out of the US and it was so wonderful! The guys that do the entertainment during the day are hilarious and just fun to be around. Diego was our favorite! Only thing I can say is the night entertainment wasn’t the best that could use some working in but that’s it.

Family_with_children

10/10

Exceptional

24 Jun 2026

Jaime

Clean room.

Family_with_children

2/10

Poor

24 Jun 2026

Noemi

I am writing to formally request a refund and appropriate compensation for the unacceptable conditions I experienced during my stay at Allegro. After several hours of travel, I arrived at the hotel expecting a comfortable and safe accommodation. Instead, I was assigned a room that was infested with bugs. This was both disturbing and unacceptable, particularly considering the standards that guests reasonably expect from your property. To address the infestation, hotel staff attempted to fumigate the room at approximately 10:00 p.m. while I was already settled in for the evening. The use of chemicals triggered my son's allergies, creating an additional health concern and causing significant distress. I did not consider this an acceptable solution and, after several hours of discussions with hotel staff, I was eventually relocated to another room.
Unfortunately, the issues did not end there. The replacement room developed a significant water leak from the ceiling the following day. Despite reporting the issue immediately, it took approximately 15 hours for the problem to be resolved. This further disrupted our stay and prevented us from fully enjoying our vacation. As a result of these multiple failures including exposure to bugs in the bedding, exposure to fumigation chemicals, the health impact on my son, the water leak, and the substantial amount of vacation time lost dealing with these issues I am requesting a refund and fair compensation for the inconvenience, discomfort.

Family_with_children

6/10

Pleasant

23 Jun 2026

Kayla

Where to start, clean rooms, nice pools but no one seemed to know anything there. Food was very underwhelming. Do not go thinking you are getting high quality service and food. Only kids under 4’ can be in the kids pool. Minimal to no kids activities.

Please use this link to read more about this resort. The activities and rules etc. it would have been helpful for us prior to booking.
https://uqr.to/actividadesoac

Family_with_children

2/10

Poor

22 Jun 2026

Andrew

Got food poisoning here left the first day of my 5 days I had booked. Food is absolutely terrible. Only allowed to visit a restaurant once per 3 days you stay here and first night doesn’t count. I highly recommend staying anywhere else.

Partner

10/10

Exceptional

22 Jun 2026

David

Food could be better but the great activities and people make up for it. We have the best times at Allegro. This is our second time here and we plan to return.

6/10

Pleasant

21 Jun 2026

Christopher

The rooms are old dated in bad repair.

Some staff are rude and not courteous.

Partner

6/10

Pleasant

20 Jun 2026

Jessica

I have been to Cozumel a few times and Allegro was probably our least favorite resort so far. Pros: Pool stayed open until dark, drinks were really good, air conditioning in the room was really nice, and the beach was amazing. Cons: The buffet food was TERRIBLE and the restaurants were super hard to get into, you can't take food to your room, the mini fridge wasn't restocked, there wasn't a ton of activities, they have cruise guest and it gets really busy, and the gift shop prices are outrageous. Overall, it is a good resort on a budget, especially if all you care about is the beach. There was nice play areas for kids. All the staff were really nice. Not a resort we would choose to return to.

Family

8/10

Excellent

20 Jun 2026

Jim

Rooms had ants in them, but clean.
Good was mediocre at best.
Entertainment was good.
This was our 4 th time staying here last time was 2020, very disappointing from then.

Family_with_children

8/10

Excellent

19 Jun 2026

Derek

Overall the resort is very nice, the beach is clean and nice to be able to get in the water from the sand. The only downfall here is the food, I’ve never been one to read the reviews that say the food isn’t good and I will eat almost anything but the food was the same flavorless options for every meal. We went off resort for the last 2 days to eat.

Family_with_children

10/10

Exceptional

18 Jun 2026

Tessa

The housekeeping staff was amazing!! We booked 3 rooms and all were kept very clean, and stocked. Deigo (entertainment staff) and Victor the lifeguard were outstanding and very helpful.

Family

6/10

Pleasant

17 Jun 2026

David

The room was good. The staff were okay. Almost impossible to get into a restaurant. They were always full which was annoying. And the food on the evening buffet was bad. Breakfast buffet was the best food there, also the lunch restaurant was okay. Best thing about the place was the drinks and the pool. Even though it “closed” at 7pm. They let us stay in it until almost 9

Family

10/10

Exceptional

16 Jun 2026

David

Our room was kept very clean. Staff was friendly and helpful.

Partner

10/10

Exceptional

16 Jun 2026

Joan Annette

The resort was great, the beach was beautiful and the food was fine. If you can't find something to eat that you like, then you are too picky. I didn't like everything that they served, but I never went hungry!

My only complaint is that there are no shade structures on the beach, only palm trees. Not enough palm trees for everyone.

Family

10/10

Exceptional

15 Jun 2026

Megan

Allegro has amazing bartenders and staff that actually seem to enjoy their job. Everyone spoke both Spanish and English very well. The food was decent for an all inclusive. There was always multiple options for meals. The air conditioning was okay, not like American ac but it wasn’t terrible. The theater shows were fun and had lots of seating.
Thanks for an amazing experience!!

Friends

10/10

Exceptional

14 Jun 2026

David

Room was clean and ac was great coming in from the humidity.

Family_with_children

8/10

Excellent

13 Jun 2026

Angela Marie

Good ac, fun shows, excellent drinks. Never had a problem finding a chair at the beach or by the pool. Children's play was nice and well maintained.

Expect a long check in process as they seem to need additional help up front. Though many understood English, it was spotty and we had some communication trouble but usually figured it out. The resort also could do with a more comprehensive website/app for guests. Locations weren't communicated well for activities and staff often didnt know where they were held either.

Very nice overall though and we'd go back.

Family

10/10

Exceptional

12 Jun 2026

Charlee

UDE is always perfect!

Family

10/10

Exceptional

11 Jun 2026

Alta

The staff at the Allegro is extremely nice, kind, and accommodating. We had a wonderful time

Partner

4/10

Poor

11 Jun 2026

Jamie

The beach is beautiful and the Allegro has what many would call the best location on the island. The problem is the restaurant booking process. It’s so hard to eat dinner at this resort. They make it sound like everything is booked up but when you get to dinner, all the tables are empty and there are maybe 2 waiters helping. Allegro, add more dinner reservations for your guests, add more waiters at the dinner restaurants! Every morning there is a long line of people totally upset because of your dinner process. We traveled as a family of 5. I only got to eat dinner with my kids one time! They made us eat separately! One night we were told there was only 3 available at the Mexican restaurant, we watched our kids get seated in a restaurant with 5 tables eating. The funny thing is there were 3 more seats at the table they were sat at. We did have one other problem, when I was walking to my room one of the cleaning ladies on the second flood dumped her bucket of nasty water on me from one of the upstairs windows. She didn’t even look down before she dumped it. She apologized promptly but ruined the new hat and shirt I was wearing. We have had good luck at Barcelona properties but the dinner booking process at this one was so terrible it ruined it. The food quality at the dinner restaurants is barely above the buffet so it’s not worth the fight or the wait, just eat the buffet or go to town. Bartenders are awesome, entertainment staff are awesome, beach is awesome.

Family_with_children

4/10

Poor

10 Jun 2026

Allison

I had high hopes but was pretty disappointed. We were only able to get reservations to the restaurants for dinner one evening and had to eat at the buffet for the rest of our dinners. It seemed like each meal had the exact same meals served (fish and chicken cooked a different way). We traveled with our four year old and thought there would be plenty of activities for him- there really wasn’t. We did like the location as it’s not very close to the port, so you aren’t dealing with a ton of traffic that way. Overall, we were dissatisfied and will not return.

Family_with_children

8/10

Excellent

10 Jun 2026

Lavanya

The staff provides excellent service and the resort is impeccably clean, including the beach. Much thanks to Daniel and Felix who work in the pool grill areas for service with a smile. The food itself, however, it poor quality. Almost all of the food is comparable to a school cafeteria or hospital with some fresh fruit added in. While the breakfast and lunch were standard buffet fare, the quality of the dinner buffets were terrible and located in a non-airconditioned area (the Topaz restaurant) which doesn't have windows and is very hot. The Teppenyaki restaurant had good quality food but very difficult to get reservations there, even though it appeared mostly empty most night when we were there. We ended up going out to dinner to local restaurants a few nights just to avoid the buffet.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Barbara Kay

Great trip

Friends

10/10

Exceptional

10 Jun 2026

Ruben

No review

Partner

4/10

Poor

08 Jun 2026

Ashlei

Horrible food!!! We are Hispanics so I have an idea of what Mexican food should taste like. Same food on a daily basis. You either had choice of beans rice veggies and chicken or pork. Stayed 6nights and only had reservations for Italian restaurant for family of 5 (even though we were suppose to get 2 reservations) and that was terrible. Had to eat out a few times. At the buffet, We had our table given to other guests as we went to serve ourselves. Only good consistent drink were their pinacoladas. Otherwise drinks varied in taste and what they were made of. Staff was ok. Some had an attitude especially late night staff. The pools were pretty clean ocean was ok, some sargassum but swim able no rocks. Theater shows were fun. Nightclub was karaoke with young kids. If you stay here definitely budget for extra meals out of the resort. I will NEVER consider returning to this hotel because of our experience.

Family

6/10

Pleasant

08 Jun 2026

Gary

Positves: Great beach location. Nice server staff, Danna & Ixtel at the pool bars were excellent, friendly, courteous, and attentive, as well as Felix and Oscar in the main buffet area. Beautifully maintained grounds. Air conditioner in guestroom.

Negatives: 1.-No air conditioning in the main buffet room. This is place where a guest usually gets some relief from the hot and humid climate. Every other resort we have been to has air in their dining areas. 2.-Room has very little space to unpack your clothes.

Partner

6/10

Pleasant

08 Jun 2026

deborah

This place has a great location on the beach, don’t pay for the upgrade through Expedia: I paid the hotel didn’t see it, I paid $300 more for the week.
The other problem is that the food sucks, very bland , they ran out of eggs in the morning and I had to wait 30 m , they hide the bacon near the omelette guy so people won’t see it and the omelette line was very long, they don’t have enough staff for the restaurant.
The only food item that was really good was the seafood soup.
The staff was friendly,
For the money Iberostar is was better all around , but if you want the beach, then this place is ok.

Partner

10/10

Exceptional

05 Jun 2026

Rita

We really enjoyed our stay at Allegro. I really like the accommodations with the hammock on the porch. It feels like the Caribbean.. Food at the restaurants was good but much better at the specialty restaurants. The beach is beautiful. I only have one concern because I have been going to Cozumel for years. Sings to be aware of Crocodiles was very concerning to me. And then to find out there was an attack not far from from Allegro in April 2026. I was disappointed that now you have to be weary about being on the beach after dusk. This is the first time I have heard of this danger. I definitely won't be going back to Occidental since that is where the crocodile lives but he has been down to Allegro. I know the staff and management want everyone to be safe but I feel it is a fatality waiting to happen. It almost did in April. We still enjoyed our stay at Allegro.

Partner

10/10

Exceptional

03 Jun 2026

Victor

My wife and I had a great time

Partner

6/10

Pleasant

03 Jun 2026

Shaun Darrell

Allegro Cozumel: The Good, The Bad, & The Indifferent

Cozumel veterans with 13+ combined visits, we returned after a decade away with our kids in tow and chose Allegro based on its reputation as one of the island's better all-inclusives. The beach lived up to the billing — best resort beach on the island, well-staffed and beautifully shaded. The bar staff was equally impressive: attentive, skilled, and fast.

The restaurant reservation system, however, was a disaster. An undisclosed premier/premium tier locks standard guests out of prime reservation slots, and you're limited to one reservation per three days. Nobody offered us the upgrade — which we likely would have purchased. The one meal we did get was underwhelming, the check-in process was long and disorganized, one room lacked hot water for two days, and the snack buffet on arrival was borderline indefensible.
On the neutral side: the grounds are gorgeous but marred by the still-unaddressed remains of a Kids' Club fire from 2022. Breakfast was passable, lunch forgettable, and our room wasn't configured as booked.

Cozumel delivered, as it always does. Allegro, unfortunately, did not.

Family_with_children

6/10

Pleasant

02 Jun 2026

Jessica

La nourriture etais pas super surtout au buffet le soir. Pas asser de coin fumeur non plus. On pouvais pas aller juste sur le module de glissade (pas glisser) pour aider les plus jeunes cetais interdit donc si vous avez un enfant en bas de 3ans et quil a peur vous pouvez pas l'aider a monter se qui est ridicule

Family_with_children

10/10

Exceptional

01 Jun 2026

Willie

All in one the entire resort was top notch for Mexico. I will definitely be back to stay.

Friends

6/10

Pleasant

01 Jun 2026

Lawrence

A/C in room did not work well. Some sewer smell from drain in shower

Partner

2/10

Poor

31 May 2026

Thomas

Terrible food. Everyone needs to stay away from this property. Crazy that everyone at the resort was ordering from outside restaurants and getting it delivered because the food was complete garbage. Save your money and please go elsewhere. Premium not worth it so don’t get it.

Can’t get into any of the specialty restaurants .

Service terrible.
Staff terrible minus a few people.
Buffet terrible.

Friends

10/10

Exceptional

29 May 2026

Mendall

The staff was amazing from check in to check out. The entertainment staff was engaging and we enjoyed everything we participated in. There are many kids and my daughters found it easy to make friends. This was our first trip to Mexico, but will not be are last. We look forward to returning to the Allegro.

Family_with_children

10/10

Exceptional

27 May 2026

Aubrey

Very nice rooms and friendly and service. The all inclusive was the main perk!

Family_with_children

6/10

Pleasant

27 May 2026

andreas

okay for families with small kids

2/10

Poor

26 May 2026

Jose

Bad

10/10

Exceptional

25 May 2026

Maria

Everything was great at this hotel; I had a wonderful few days and would definitely return. I liked that they don't have membership vendors and all guests are treated equally; there are no categories.

Family

10/10

Exceptional

25 May 2026

Rowan

We had an incredible time at the resort, so much so that we extended our stay because we couldn't bear to leave! The staff at the resort were all exceptionally kind and attentive, and the facilities were all in excellent shape. The pools were lovely, and the beach was even better. We thought the food was pretty okay, but for the price of the hotel it was expected. The fish was always good, and the Mexican dishes were always better than the Americanized ones. Additionally, the drinks were great, and so were the bartenders. We cannot recommend the Hibachi restaurant, however, the buffet was generally good. There is decent snorkeling off of the resort and the dive shop seems well equipped for those interested in diving. You get a free thirty minutes in the spa, which was great, and we really enjoyed the other free amenities provided. There really is something for everyone all throughout the resort, and we will be back!

Partner

6/10

Pleasant

23 May 2026

Jessica La

The rooms were clean but needed upgrades, tv was old and had two black lines in the middle. No food variety and most of it was tasteless. Beach was awesome. We found great people like Juriel and DJ Kalusha as well as the great ladies that clean the rooms and front desk. Bar was missing mezcalitas!. Sophia at the fish spa was awesome!!! We really enjoyed it!

Partner

8/10

Excellent

22 May 2026

Adrian Manole

Very friendly staff , good drinks but food was the same every day .

8/10

Excellent

21 May 2026

James

The food was ok and sometimes good at the buffet. The restaurants had better quality food. The drinks were mostly great!
This is all considering the price of stay.
For the price, this was a great resort for the money!

Family

10/10

Exceptional

20 May 2026

Kelly

This is a little ways out of town? Take 25 minutes to get to and from the city of Cozumel the taxi cost about $20 each way which isn’t really that bad for 25 minutes of driving. This place was immaculate and beautiful. The only problem we had was that if you stay in an upstairs room it’s not very well. Insulated to the room next to it and you can hear pretty much everything that’s going on in adjacent room other than that it’s a wonderful place to stay. The staff was helpful, friendly and courteous.

8/10

Excellent

18 May 2026

Hector

.

Family

10/10

Exceptional

18 May 2026

Mary

Great vacation. Allegro was more than we expected.

8/10

Excellent

12 May 2026

Alvaro

Clean room and pool

Family_with_children

8/10

Excellent

10 May 2026

Anthony Matthew

This is a great resort. We upgraded to premium which we thought was definitely worth the price.

I wish I could give 5 stars. The only downside was the food quality. We ended up dining out more than we planned and what with taxi fares and restaurant prices, it turned out to be a more expensive trip than anticipated.

That said we did like the resort and beach. And the specialty restaurants were spot on.

Lastly, I cannot say enough about the staff. Great people!

Just increase the food quality and this could be top tier.

Family

6/10

Pleasant

09 May 2026

Jaylea

Food was not good and there were few activities. The pools were okay.

Partner

10/10

Exceptional

08 May 2026

Paula

Amazing staff - JD & Arbey were great entertainers. Lineth in the front desk was amazing & all the servers & bartenders were very friendly. The beach was amazing!

Friends

8/10

Excellent

05 May 2026

Tero

A great property, with a well-balanced layout and activities. The only negative was the somewhat average food offered at all meals. There is room for improvement on that aspect, otherwise a lovely hotel.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Gary

Good could be way better for not much more cost.

Partner

6/10

Pleasant

03 May 2026

Rhonda

Rooms were small but clean. Staff was extremely friendly. The entertainment staff I wish you remembered our name and was extremely nice. Actual if you stay for seven days, the guaranteed reservation at two restaurants otherwise it was buffet style.. pretty much the same thing every night it said they would change out one or two things. There were six in our group and five of us had diarrhea for 4 to 5 days six days were there I ended up getting strep throat… we spoke to valet about ordering pizza and they told us that yes we can have plenty of pizza delivered there so we went to the front counter to order the pizza and the management told us we could not yet when we left today people had pizza delivered… employees were extremely nice … we do not make everything forever. It would be nice to have a variety of different types of food on a daily basis instead of the same buffet.

6/10

Pleasant

28 Apr 2026

CYNTHIA

the food was not very good. It would be nice to have access to water at the pools and bars. I would suggest a water cooler so you can get water whenever you want. It was my granddaughters 18th birthday and the staff put a sign and balloons on the door and delivered a cake which was very nice. The rooms could use an upgrade. Beds and pillows were very comfortable. I felt very safe at the resort. I would say that the resort is very family friendly. It would have been nice to have more activities at the pool. The beach was very nice.

10/10

Exceptional

28 Apr 2026

Steven

I know opinions vary by people. As for me, I'm a minimalist person. Not fussy about much, not wanting to be pampered. I don't inspect my room upon arrival. I eat whatever is on my plate. I don't want to complain about much unless it has to do with a safety issue. So if this is you, the Allegro is a fabulous resort. I've stayed there about 12 times, switching back and forth with another in the same area. Rooms are clean and comfy. AC works great, there's always hot water, the mini fridge is stocked. The food is fantastic, both buffet and the specialty restaurants. Some people are picking about what they eat.. not my story, I just enjoy it.

I go mainly for scuba diving. They have a really good dive operation right on the property. Some of the boats are aged, but the staff is wonderful and will ensure you have a good time. I'm also a scuba instructor (retired), so I may see what others might not. I have no gripes with how things are done. I just enjoy my dives.

The amenities are excellent, if you enjoy packing your vacation full of activities. I cannot remark on the nightly entertainment as I generally enjoy a quiet evening with a good movie.

The property is older and aged, but that is where the charm is. I'm not looking for a palace for vacation, but a bungalow to relax in and enjoy.

Self

10/10

Exceptional

27 Apr 2026

Wade

The Allegro Cozumel was fantastic. The rooms were clean, the staff were so nice, especially Danna, the beach waitress. So nice, kind and helpful! I got two massages from Olga and Alexandria (sp), and they both were fantastic! Highly recommend getting a massage from either or both of these ladies. Great beach and great staff. We will definitely be back! Thank you

Partner

10/10

Exceptional

27 Apr 2026

Elizabeth

This is a good place to bring the family. We took our two little kids. Everything was convenient and the staff was helpful

Family_with_children

8/10

Excellent

26 Apr 2026

Constantine

In general liked everything about the place and have been there several times. But the rooms need some better maintenance and equipment repairs.

Family

4/10

Poor

26 Apr 2026

Richard

The food was bad

Partner

10/10

Exceptional

26 Apr 2026

Tasha M

Travelled with my husband and son. Stayed for 10 days. We had an amazing time. From the great staff to the beautiful property and gorgeous beach. Definitely will be back.

10/10

Exceptional

24 Apr 2026

Felix

We stayed here for six days and we couldn't have had a nicer stay. The grounds are beautiful, our room was clean and very comfortable. There were always plenty of chairs at the beach or the pool. It's a great place to come and rewind. The specialty restaurants weren't that amazing, but we didn't come to the resort for that. The staff was amazingly friendly. Great drink service on the beach. Couldn't have asked for a better vacation.

Family_with_children

10/10

Exceptional

23 Apr 2026

Todd Michael

Food was really good this time, house keeping was excellent. The water was awesome this time no seaweed or jellyfish

Partner

10/10

Exceptional

18 Apr 2026

Donna Holland

Great beach, nice staff, comfy bedding. Will visit again.

Partner

6/10

Pleasant

17 Apr 2026

David Andrew

The pros: a flat, clean and very nice stretch of beach; the ocean is calm and very accessible and swimmable; the grounds are lovely and well kept; rooms are clean but outdated. The cons: organized activities are obnoxious (regular whistle blowing for volleyball and pool activities) and announcements over microphone. Walls of rooms are thin. The food is what you would expect for an all-inclusive, maybe less. It’s too bad. This place could be better with small changes and updates.

6/10

Pleasant

16 Apr 2026

Jayson

I do not want to reflect this on the staff at all as all personnel were extremely helpful attentive and friendly. But there are things that are needing improvement. The food was terrible 😭breakfast lunch and dinner was yucky! The only saving grace was the hibachi . Only buffet for breakfast and lunch and if you are Lucky to get a reservation at a a specialty restaurant at night . That’s the only à la carte ordering. The property needs updating and remodeling all around my shower head was hanging on the wall and we had to make it work with the in shower clothes line just as one example. The couple we went with had sewer water back up into their bathroom because of the rain. No one tells you that this resort isn’t even finished! There is a section that has unfinished hotel pads . The lobby has couches without cushions so upon entering you are
Already scared of what the heck 5k has purchased.

Family

6/10

Pleasant

06 Apr 2026

Jamie N

Rooms were as clean as they could get but need to be upgraded. Chips in tile , stains in furniture & curtains.

10/10

Exceptional

06 Apr 2026

Olivia

Staff and the beach make this resort the best on Cozumel!!!

Family

10/10

Exceptional

04 Apr 2026

Lisa Marie

NA

Family

8/10

Excellent

03 Apr 2026

James Allen

All staff were friendly and accommodating. The beach was beautiful... all sand and snorkeling right off the shore. It was relatively easy to get pool chairs, and the drinks were great! The Hibachi was solid, but otherwise the food was subpar (although that is pretty common when it comes to all inclusive resorts). This is a smaller resort, which makes everything easy to navigate and access. On the flip side, there aren't as many restaurants and amenities. The rooms were perfectly fine for us, but it was kind of like sleeping in a glorified tent. It was wonderful in the morning to wake to the sound of all of the wildllife, but it wasn't so great being able to hear neighbor's conversations and the evening entertainment. That isn't a deal breaker for us, but it is something to be aware of.

Partner

8/10

Excellent

02 Apr 2026

Erin

Nice sized resort with a beautiful beach. Pools were good and not crowded. Enjoyed the breakfast and lunch buffets. Staff was super nice and accommodating. We especially enjoyed the service from Yamili at breakfast and lunch and from Carlos at dinner.

Amazing snorkeling, pretty grounds. Would definitely go back!

Family_with_children

10/10

Exceptional

30 Mar 2026

Randy

Arbey as the staff was the best

Family_with_children

8/10

Excellent

30 Mar 2026

Tracy

Beach fantastic! Food, plenty of options. Great staff. Can hear everything in connecting rooms.

Partner

8/10

Excellent

29 Mar 2026

paula

Everything was very clean, restaurants were very good. Buffets were average.

Partner

6/10

Pleasant

29 Mar 2026

Jessica

Beach is a 10. Rooms small and need updating. Food average- nothing is warm at buffet.
Hibachi and Italian restaurants were great.

Family_with_children

10/10

Exceptional

27 Mar 2026

THOMAS

Clean room great staff

Friends

10/10

Exceptional

25 Mar 2026

Katie

Santa Rosa bartending staff were great! My 9 year old loved the pirate water park.

10/10

Exceptional

23 Mar 2026

Dustin

Beautiful

Friends

10/10

Exceptional

23 Mar 2026

Katharine Sarah

The beach was lovely. The staff were kind. Free use of tennis and pickleball rackets was a bonus. The rooms were clean and the beds were comfortable.

Friends

10/10

Exceptional

23 Mar 2026

Emily Kate

We had a great time at Allegro! The grounds, pools, beach, etc are beautiful. The food is good and everyone found stuff to eat that they enjoyed! Overal

8/10

Excellent

20 Mar 2026

tony martin

Clean and friendly but needs improvement on meat selection.

Partner

8/10

Excellent

20 Mar 2026

MICHAEL

The resort and staff were great. The beach was way better than expected. We had a great time. The food was average. Don’t expect a culinary dinning experience.

6/10

Pleasant

18 Mar 2026

Luis

Room lack of maintenance

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Ashly

Staff was excellent and very helpful. We were in a room very close to the entertainment initially and it’s very loud at night so asked to change. They were able to accommodate.
The food, especially at lunch, was not amazing with a minimal selection. Would like to see them up their food options. Also if you are gluten or dairy intolerant the choices were almost non existent.

Partner

6/10

Pleasant

15 Mar 2026

Jacqueline Eileen

Our room leaked when it rained. So bad our bathroom had water covering floor.

6/10

Pleasant

15 Mar 2026

Randy

Rooms are small. Noisy a/c. Thin walls between units. Public areas are nice and well maintained. Food was ok, better in the two specialty restaurants but guests are limited to one visit to each per week. Drinks are weak and wine and beer always the same single brand. The property is also a long way from town so shopping, dining, pharmacy needs involve expensive transportation. For the same money there are better, more convenient places.

Friends