Allegro Cozumel

Mexico , Cozumel
COZUMEL, Kilometro 16.5, Carretera Sur, San Francisco Palan
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

27 Apr 2026

Wade

The Allegro Cozumel was fantastic. The rooms were clean, the staff were so nice, especially Danna, the beach waitress. So nice, kind and helpful! I got two massages from Olga and Alexandria (sp), and they both were fantastic! Highly recommend getting a massage from either or both of these ladies. Great beach and great staff. We will definitely be back! Thank you

Partner

10/10

Exceptional

27 Apr 2026

Elizabeth

This is a good place to bring the family. We took our two little kids. Everything was convenient and the staff was helpful

Family_with_children

8/10

Excellent

26 Apr 2026

Constantine

In general liked everything about the place and have been there several times. But the rooms need some better maintenance and equipment repairs.

Family

4/10

Poor

26 Apr 2026

Richard

The food was bad

Partner

10/10

Exceptional

26 Apr 2026

Tasha M

Travelled with my husband and son. Stayed for 10 days. We had an amazing time. From the great staff to the beautiful property and gorgeous beach. Definitely will be back.

10/10

Exceptional

24 Apr 2026

Felix

We stayed here for six days and we couldn't have had a nicer stay. The grounds are beautiful, our room was clean and very comfortable. There were always plenty of chairs at the beach or the pool. It's a great place to come and rewind. The specialty restaurants weren't that amazing, but we didn't come to the resort for that. The staff was amazingly friendly. Great drink service on the beach. Couldn't have asked for a better vacation.

Family_with_children

10/10

Exceptional

23 Apr 2026

Todd Michael

Food was really good this time, house keeping was excellent. The water was awesome this time no seaweed or jellyfish

Partner

10/10

Exceptional

18 Apr 2026

Donna Holland

Great beach, nice staff, comfy bedding. Will visit again.

Partner

6/10

Pleasant

17 Apr 2026

David Andrew

The pros: a flat, clean and very nice stretch of beach; the ocean is calm and very accessible and swimmable; the grounds are lovely and well kept; rooms are clean but outdated. The cons: organized activities are obnoxious (regular whistle blowing for volleyball and pool activities) and announcements over microphone. Walls of rooms are thin. The food is what you would expect for an all-inclusive, maybe less. It’s too bad. This place could be better with small changes and updates.

6/10

Pleasant

16 Apr 2026

Jayson

I do not want to reflect this on the staff at all as all personnel were extremely helpful attentive and friendly. But there are things that are needing improvement. The food was terrible 😭breakfast lunch and dinner was yucky! The only saving grace was the hibachi . Only buffet for breakfast and lunch and if you are Lucky to get a reservation at a a specialty restaurant at night . That’s the only à la carte ordering. The property needs updating and remodeling all around my shower head was hanging on the wall and we had to make it work with the in shower clothes line just as one example. The couple we went with had sewer water back up into their bathroom because of the rain. No one tells you that this resort isn’t even finished! There is a section that has unfinished hotel pads . The lobby has couches without cushions so upon entering you are
Already scared of what the heck 5k has purchased.

Family

6/10

Pleasant

06 Apr 2026

Jamie N

Rooms were as clean as they could get but need to be upgraded. Chips in tile , stains in furniture & curtains.

10/10

Exceptional

06 Apr 2026

Olivia

Staff and the beach make this resort the best on Cozumel!!!

Family

10/10

Exceptional

04 Apr 2026

Lisa Marie

Family

8/10

Excellent

03 Apr 2026

James Allen

All staff were friendly and accommodating. The beach was beautiful... all sand and snorkeling right off the shore. It was relatively easy to get pool chairs, and the drinks were great! The Hibachi was solid, but otherwise the food was subpar (although that is pretty common when it comes to all inclusive resorts). This is a smaller resort, which makes everything easy to navigate and access. On the flip side, there aren't as many restaurants and amenities. The rooms were perfectly fine for us, but it was kind of like sleeping in a glorified tent. It was wonderful in the morning to wake to the sound of all of the wildllife, but it wasn't so great being able to hear neighbor's conversations and the evening entertainment. That isn't a deal breaker for us, but it is something to be aware of.

Partner

8/10

Excellent

02 Apr 2026

Erin

Nice sized resort with a beautiful beach. Pools were good and not crowded. Enjoyed the breakfast and lunch buffets. Staff was super nice and accommodating. We especially enjoyed the service from Yamili at breakfast and lunch and from Carlos at dinner.

Amazing snorkeling, pretty grounds. Would definitely go back!

Family_with_children

10/10

Exceptional

30 Mar 2026

Randy

Arbey as the staff was the best

Family_with_children

8/10

Excellent

30 Mar 2026

Tracy

Beach fantastic! Food, plenty of options. Great staff. Can hear everything in connecting rooms.

Partner

8/10

Excellent

29 Mar 2026

paula

Everything was very clean, restaurants were very good. Buffets were average.

Partner

6/10

Pleasant

29 Mar 2026

Jessica

Beach is a 10. Rooms small and need updating. Food average- nothing is warm at buffet.
Hibachi and Italian restaurants were great.

Family_with_children

10/10

Exceptional

27 Mar 2026

THOMAS

Clean room great staff

Friends

10/10

Exceptional

25 Mar 2026

Katie

Santa Rosa bartending staff were great! My 9 year old loved the pirate water park.

10/10

Exceptional

23 Mar 2026

Dustin

Beautiful

Friends

10/10

Exceptional

23 Mar 2026

Katharine Sarah

The beach was lovely. The staff were kind. Free use of tennis and pickleball rackets was a bonus. The rooms were clean and the beds were comfortable.

Friends

10/10

Exceptional

23 Mar 2026

Emily Kate

We had a great time at Allegro! The grounds, pools, beach, etc are beautiful. The food is good and everyone found stuff to eat that they enjoyed! Overal

8/10

Excellent

20 Mar 2026

tony martin

Clean and friendly but needs improvement on meat selection.

Partner

8/10

Excellent

20 Mar 2026

MICHAEL

The resort and staff were great. The beach was way better than expected. We had a great time. The food was average. Don’t expect a culinary dinning experience.

6/10

Pleasant

18 Mar 2026

Luis

Room lack of maintenance

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Ashly

Staff was excellent and very helpful. We were in a room very close to the entertainment initially and it’s very loud at night so asked to change. They were able to accommodate.
The food, especially at lunch, was not amazing with a minimal selection. Would like to see them up their food options. Also if you are gluten or dairy intolerant the choices were almost non existent.

Partner

6/10

Pleasant

15 Mar 2026

Jacqueline Eileen

Our room leaked when it rained. So bad our bathroom had water covering floor.

6/10

Pleasant

15 Mar 2026

Randy

Rooms are small. Noisy a/c. Thin walls between units. Public areas are nice and well maintained. Food was ok, better in the two specialty restaurants but guests are limited to one visit to each per week. Drinks are weak and wine and beer always the same single brand. The property is also a long way from town so shopping, dining, pharmacy needs involve expensive transportation. For the same money there are better, more convenient places.

Friends

10/10

Exceptional

12 Mar 2026

Connie

Everything here was wonderful. The beach was amazing!

Family

8/10

Excellent

09 Mar 2026

Ken

The resort was nice. Great beach. Nice pools. Scuba shop was good and dive masters were great.
Food at the resort wasn’t great other than the specialty restaurants but reservations are limited. A lot of the buffet food was cold when it should be easy to keep it warm.

Partner

8/10

Excellent

08 Mar 2026

David

Yes

Friends

8/10

Excellent

07 Mar 2026

Susan

All of the staff was so nice and helpful. The cleaning person for my room was a little lax, not leaving coffee twice and not putting out clean glasses twice. That was unusual, as I've been here before and that never happened. The recreation staff was really fun and the wait staff was very good. Had a great time there!

Family

8/10

Excellent

05 Mar 2026

Gerrit

The kids pool and play park was not functioning or working properly.
We did not know when we arrived that there had been a fire which took out multiple buildings, and has not been remediated in over three years.
It was sad that there was such a limited booking availability for the alacarts.

Family_with_children

4/10

Poor

04 Mar 2026

Elizabeth

It wasn’t terrible, but it definitely wasn’t great either.

The biggest disappointment was the food. I’ve stayed at many all-inclusive resorts and understand the food is usually average at best, but this was noticeably worse than what I’ve experienced elsewhere. The buffet options were very limited and lacked flavor, and surprisingly there weren’t even tacos available, which felt odd considering we were in Mexico. The best meal we had the entire trip was actually across the street at Iguanas Restaurant, which was excellent and a highlight of the trip.

The drinks were also disappointing and tasted very watered down most of the time.

Another issue was the limited dining availability. Only one restaurant was open each night, and reservations were difficult to get. The last reservation slot was around 9pm, which filled up quickly.

There were also several small things that added up. The hot tub was barely warmer than the pool, the pools closed early at 7pm, and the beach was completely closed at night. There were no hammocks or beach daybeds to relax in during the day. Entertainment in the evenings was minimal and not very engaging. We were traveling with a group of 12 people, and there really weren’t any good hangout areas large enoughfor groups besides the lobby couches.
Overall, the resort felt pretty average and lacked the little touches that make an all-inclusive experience enjoyable. Unfortunately, based on this stay, we wouldn’t choose to return.

8/10

Excellent

03 Mar 2026

Aimee Lynn

Food needs improvement. Everything on the buffet is room temp

10/10

Exceptional

03 Mar 2026

Nice Ann

4th year we have come here. We love everything about it.

Friends

6/10

Pleasant

02 Mar 2026

Becky

The beach was absolutely amazing. The rooms were fine , not luxury-level, but comfortable and certainly not the worst we’ve experienced. The overall layout of the resort is wonderful, and the property itself is beautiful and very well maintained.

Unfortunately, the biggest disappointment was the food. Most of it was served at room temperature and lacked flavor. We made a reservation at the Italian restaurant one evening, hoping for something better, but it fell short. I ordered the ravioli, and when my plate arrived, there were only two regular-sized ravioli, not large portions, just standard size,which was surprising and underwhelming.

Partner

10/10

Exceptional

28 Feb 2026

Jodi

Super nice staff and the grounds are meticulously maintained. Lots of choices of activities through the day and the food was great too. Would be a perfect place for families with kids as they have a big playground, a giant shallow pool with slides just for children and a kids' club.

Self

8/10

Excellent

27 Feb 2026

Stephanie Wright

Staff was fun & kind, resort was clean, beach was nice, pools were nice
I should have listened to all the reviews about the food. Yes the food was crappy. My family got sick & several people at the resort got sick from the food.

Family_with_children

2/10

Poor

25 Feb 2026

JOSEPHINE Mary

Very noisy!! Sometimes a quiet evening is enjoyable. Show with loud music EVERY night from 9 to 10. They start playing pounding music at 7:30.

Partner

6/10

Pleasant

25 Feb 2026

Michelle

1. Our door stopped working twice. It took over 45 minutes for someone to show. The solution was to fix it the next day. Until then we could not lock our door when we left the room.

2. We paid for a premium room. We were put in building 61. It didn't even feel like a premium room. The other buildings (63, 64, 65, etc) had upgraded patio furniture, while building 61 & 62 had the same patio furniture as regular rooms.

3. There were no extras, such as fruit, cute towel animals or flowers in the past. Every other visit, our room has these \"extras\".

4. Premium areas were crowded with non-premium guests.

5. Food is not great but it is edible.

10/10

Exceptional

22 Feb 2026

David K

Staff was very helpful when needed. Otherwise, it was a very calm, relaxing atmosphere.

Partner

4/10

Poor

22 Feb 2026

Margaret

View of a gravel lot, smelly water, clogged toilet, non working tv, few room amenities and mediocre food.

Partner

10/10

Exceptional

21 Feb 2026

Shane Duran

We stayed here with four couples and absolutely loved our experience! The beaches at Allegro are hands down some of the best — beautiful, clean, and perfect for relaxing. The hotel staff and cleaning crew were fantastic and truly made our stay enjoyable. The food was good, the drinks were great, and the overall atmosphere made for an excellent vacation.

We would definitely visit again and highly recommend Allegro as a wonderful getaway destination! 🌴☀️🍹

Friends

4/10

Poor

21 Feb 2026

elif

Unfortunately we had a very mixed experience.

On our first morning at breakfast, I noticed that the pancakes were full of tiny ants. I immediately informed the staff and asked them to remove them. While they did take action, it was not a great way to start our stay and raised concerns about food hygiene.

Throughout the rest of our trip, the food quality remained disappointing — limited variety and overall poor taste. It definitely did not meet expectations for an all-inclusive resort. The drinks were also underwhelming, as most cocktails seemed to be made with syrups rather than fresh ingredients, which made them taste artificial.

The room itself was okay — nothing special but acceptable. However, we had an issue with the bathroom: water leaked into the room every time we took a shower, which was frustrating and inconvenient.

On a positive note, the Kids Club was amazing! The staff there were wonderful and our child had such a great time participating in activities. That was definitely the highlight of our stay.

Overall, while the Kids Club stood out in a very positive way, the food quality, hygiene issue, and maintenance problems would make us hesitate to return

Family_with_children

4/10

Poor

19 Feb 2026

Pablo

The buffet really plain and serving the same thing. We only experienced one specialty restaurant (Mexican) it was horrible. The staff friendly except the front desk personnel.

Partner

8/10

Excellent

19 Feb 2026

Patricia

Resort is clean. Drinks are ok. Food is good just the same thing every day.

Friends

8/10

Excellent

17 Feb 2026

Lucille

The room was very good. The lady that took care of our room was excellent!

Family_with_children

8/10

Excellent

17 Feb 2026

Lonney

Very nice resort. Great views and sandy beach.

Friends

8/10

Excellent

16 Feb 2026

Nicole

We had a good time! Diego was wonderful and kept us going in the late afternoons. Food was not great and very limited but the oriental restaurant was great. Beach was amazing. Would consider coming back again.

Leisure Family

8/10

Excellent

15 Feb 2026

Clayn

Clean quite room. Habachie food was awesome.

Leisure Family_with_children

8/10

Excellent

13 Feb 2026

Rosemary

Absolutely clean room, great staff. Amenities need some attention. Everything was spotless. Food became much better 1/2 way thru our stay.

10/10

Exceptional

13 Feb 2026

James

Clean and very well maintained facilities. Staff were very friendly and professional. Overall a terrific experience!

Partner

10/10

Exceptional

12 Feb 2026

Grant

We had an absolute blast. Myself, wife, sister in law and her friend all came down and once we settled in we had a great time. Arby that runs all the activities by the pool is great and hilarious definitely get to know him. I see a lot of comments saying the food isn’t good and I whole heartedly disagree. The food is fantastic, there’s always something you’re going to like at the buffet and the hibachi place is outstanding and you’re not leaving hungry.
Our room was always nice and clean, fully stocked with beer, pop and water which we enjoyed. I really can’t find anything negative to say about the place and yeah we are booking again

Leisure Friends

8/10

Excellent

12 Feb 2026

Marianne Di

Room and staff top notch!

Leisure Family_with_children

8/10

Excellent

12 Feb 2026

SIMONETTE LESLIE

Rooms we clean, staff was friendly, only bad thing this year was hand down the food. Cold, and unpleasant.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Jerry

Our third time to visit this resort and it’s always the best. All the staff goes above to make you feel welcome and comfortable. Feels like home away from home every time.

Leisure Partner

8/10

Excellent

10 Feb 2026

Monty

clean rooms, friendly staff, lots of ice cream for the kids

Leisure Family_with_children

4/10

Poor

09 Feb 2026

Nicholas

The rooms were riddled with bugs: roaches and spiders mainly. The food is generally inedible. The pool bar staff was generally rude. The lobby bar staff was great, or this would be a one star review.

Leisure Family

10/10

Exceptional

09 Feb 2026

Morgan

The staff was friendly, the food was good, and the drinks were strong.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Kristy Maria

Great food, clean grounds.

Leisure Family

6/10

Pleasant

03 Feb 2026

daniel

The resort itself was nice, great layout and beautiful beach. The room was clean and bed was very comfortable however its was a little dated and not very vibrant. All of the staff was very nice and friendly. The Asian restaurant was pretty good. It was also good entertainment. The rest of the food is lacking buffet is pretty much the main option for breakfast lunch or dinner unless you’re lucky enough to get a specialty restaurant which you’re only allowed one every three nights. The buffet is edible if you pick around long enough and stick to something solid. Go there for the beach, not the food. It was probably a good value, but definitely not a luxury resort however we had a great time and enjoyed a lot about this place.

Leisure Family

10/10

Exceptional

02 Feb 2026

Colleen

The staff was amazing food was good had a wonderful time

Leisure Family

6/10

Pleasant

01 Feb 2026

Daniel Chester

Staff courtesy was very good, room very small could definitely use updating

Leisure Partner

6/10

Pleasant

01 Feb 2026

Jeffrey

Very nice stay but the food could have been much better.

6/10

Pleasant

30 Jan 2026

Keith

Staff was great, rooms were clean and beds were comfortable. Nice beach. Food wasn't what i would expect. Also under staffed. Couldnt get into restaurants and when we did the place wasnt even full. Visited same resort 4 years ago ago and it was great all around new owners are letting it go.

Leisure Friends

6/10

Pleasant

26 Jan 2026

Elizabeth

Food and hotel room were average. Beach was very nice though!

Leisure Family

8/10

Excellent

26 Jan 2026

brandi

The room was good! The drain didn't drain correctly in the bathroom and we had water dripping from the room above us through the light in the bathroom. We did tell staff and it was fixed right away and we were given desserts for them having to work in our room. The resort is beautiful and everyone was kind, especially Abery! He was a hoot and so funny! The beach was wonderful and snorkeling was ok! We had a great time here!

8/10

Excellent

25 Jan 2026

Timothy Jon

Staff is great! Clean room. The grounds are very nice. Need way better food warmers. The food is pretty good but always cold.

Leisure Family

6/10

Pleasant

25 Jan 2026

Jessica

Room was fine. Sink backed up often. Staff was great ! Breakfast and lunch were ok but the dinners were awful. Most meals were missing bowls, spoons and coffee cups. Dinner had several empty food trays every night. There were never reservations available for sit down dinners. Waiting in line several times to book and had no luck. Very disappointing. The resort was definitely not the same as it was 4 years ago. The only thing that made it worth the visit was the great beach and bar tending staff.

Leisure Friends

6/10

Pleasant

25 Jan 2026

JoAnn

Rooms were clean and staff were prompt. The Hibachi restaurant was very good and the other restaurants were okay.

Leisure Family

8/10

Excellent

24 Jan 2026

John

Great staff, comfortable bed

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Shirley Ann

resort was nice

Leisure Family_with_children

6/10

Pleasant

20 Jan 2026

Cami

Food wasn’t very good, room wasn’t cleaned well, reminds from a fire years ago are an eye sore, couldn’t get smaller bills from bar to be able to tip

Leisure Friends

4/10

Poor

20 Jan 2026

Stoyanka Kuneva

The room smelled with mold. It came from the bathroom, where the mold was everywhere. I asked for changing with another room, and the front desk person said there is no room available. I reached out to the manager and after ~ 2 hours of coming back and forth to the office I got another room. When I opened it I found out it has been occupied... So, after approximately half a day I finally got a room.

8/10

Excellent

19 Jan 2026

Ivo

Great beach (oh but read the sighs on the beach - don't be scare just talk to the staff about them) , clear warm sea, friendly staff, clean overall resort, and good Oriental restaurant. Downsides: rooms with moldy smells and some were with clogged drains, undercooked seafood and bad steak at the Italian, buffet items running out quickly and some were never reloaded, also very bad coffee from machines and no coffee at all from bars, overly sweet cocktails because of the concentrated juses used and limited evening entertainment. Diving is pricey but the diving center is right there and staff are helpful. Oh and be aware that diving might be hard to book and better bring cash for payments otherwise more expensive and no refund. Anyway, overall good for what I paid.

Leisure

10/10

Exceptional

19 Jan 2026

Brandy

The property was clean and beautiful and well maintained. The staff were very friendly and helpful. The bed and pillows were awesome. They had a lot of entertainment and activities around one of the pool. The nighttime entertainment was not so great but we are usually in bed by eight anyway. We did go to karaoke night and men versus women night and it was a lot of fun. We will definitely be staying again.

10/10

Exceptional

18 Jan 2026

Connie Rae

Everything was wonderful. Thank you

Leisure Friends

10/10

Exceptional

18 Jan 2026

James

I’ve stayed here several times. Great staff, great food. Very recommended

Leisure Self

8/10

Excellent

17 Jan 2026

William

The resort staff were great. The food and drinks were amazing. The grounds and pools were so clean and well maintained.

The only issue we had was with the room; the walls are paper thin - you can clearly hear the conversations from other rooms.

Leisure Family

6/10

Pleasant

16 Jan 2026

Craig Alan

Food was subpar. No salt and pepper on the tables unless you asked

Leisure Family

8/10

Excellent

15 Jan 2026

Ilias

Staff was

10/10

Exceptional

12 Jan 2026

sara

We have been to several all inclusives and really enjoyed this resort. The room was clean, staff was helpful, beach was beautiful, and activity staff made it super fun for my high school/ college age kids. Shout out to Diego!
It is a more affordable resort so drinks were about as expected but the food left a lot to be desired. It's basically all cafeteria style and you only get 1 restaurant dinner for 3 days. Compared to similar resorts it wouldn't take much to improve. Maybe a beachside grill with fresh hamburger/hotdogs and street tacos. Basic sit down dinner with fresh Mexican options.
A bit of caution that this is a family friendly resort but also lively and has people and entertainment until after 10pm.

Leisure Family

6/10

Pleasant

04 Jan 2026

Shelagh

Here is a balanced review of this resort

Positives: Great beach, pool/beach chairs and towels always available, rooms are clean
(however check your mattress.. one of ours was ripped and had what looked like dead bugs in the creases but the hotel did change it out for us when I raised this to their attention). Property is well maintained.

Negatives: check in took over an hour and we were given the incorrect room 2x. The food at the buffet was a 6/10 with limited choices and things like stew as your meal options however there was generally one made to order taco or fajitas station that was okay. You get 2 guaranteed restaurant reservation during a week stay but the line up in the morning to reserve the restaurants are LONG…
The tennis, pickleball and basketball court are great but they charge you $7USD to turn the lights on to play in the evening even though it says on their sign they are open until 9 pm. When the outdoor theatre is being used for evening entertainment you can hear everything in you room and it’s REALLY loud until approx 10:00-10:30 when things shift to the disco. Many families with young children were complaining about this.

Overall this resort has its pluses and minuses and if you can get a good deal it’s worth staying at but not if you’re paying premium prices.

Leisure Family

10/10

Exceptional

03 Jan 2026

Shelley

Love it everything was clean staff was on top of everything spent my 21st birthday loved the same nightclub that was in the hotel and every night was a different show live that.

8/10

Excellent

03 Jan 2026

Emily

My boyfriend and I stayed at Allegro for a week in December 2025. The staff were amazing, especially Arby and Diego! They have so many fun things to do each day at the resort and they also have a desk in the front where you can rent a car. I only give it 4 stars because the food was just okay, the specific restaurants on the property were amazing though!

Leisure Partner

8/10

Excellent

03 Jan 2026

Mervin

The room and the staff were great, unfortunately the food was a disappointment. We had stayed here some years ago and remembered the food being good at that time. Other than that the beach and entertainment was very good and I could recommend this place to friends if they addressed the food, thanks Merv

Leisure Partner

10/10

Exceptional

02 Jan 2026

Ximena

What a Great place! The pools, the Beach, the sunset! The Food wasnt the best, the 2nd and 3rd days the “lunch” restaurant was nearly empty of food. But then it got better. People and service we re incredible!!!! We will be back

Leisure Family

8/10

Excellent

02 Jan 2026

Jacqueline Alexis

The rooms smelled pretty bad. The food was average at best. The kids programming left a lot to be desired at times. Anything in the kids club room definitely gave off daycare vibes and my older kids were turned off from the start because of it.

Staff were wonderful and we had no issues while we were there. Diego was the best!

Leisure Family_with_children

6/10

Pleasant

02 Jan 2026

Ashton Elle

Staff was amazing! Accommodations were okay. Beds are not very soft. Resort is dated but very clean! The food was a major disappointment. I would return to allegro for the staff and overall environment. My kids- 11&4 had a wonderful time.

Leisure Family

10/10

Exceptional

30 Dec 2025

Anna

Staff at the Santa Rosa were exceptional!

Leisure Self

10/10

Exceptional

30 Dec 2025

Paige Kaelee

The entertainment was like no other resort I’ve been to. They are so nice and involved with the guest. There is always a game going on like volleyball, water polo, bingo, and more. There is also something for young kids to do too like face painting and treasure hunts. Very safe and friendly staff. You know everyone’s name by the end. The beaches were beautiful and clear. You can snorkeling and scuba diving at no extra cost! So many people we talked to had been to the resort multiple time. We will definitely be back.

Leisure Family

6/10

Pleasant

30 Dec 2025

Nancy

Buffet restaurant was not good. Better restaurant options

Leisure Family

10/10

Exceptional

24 Dec 2025

Derwin

Standard rooms and food. Quiet and away from Cozumel , so not so touristy. It is a family resort so lots for the kids to do.

Leisure Partner

6/10

Pleasant

24 Dec 2025

Lucy

Pros: grounds were beautiful and well maintained. The same goes for the pool and beach. Activities at the pool & beach were fun. The shows in evening was nice too. Kid friendly resort.

Cons: the food options were extremely limited. The food ran out regularly and either wasnt replenished or not replenished fast enough e.g. no syrup for pancakes; ran out of French toast and not replaced as far as my understanding. Also have to wait in line at times to enter buffet. Food was below average. We ended up taking cabs to the center of town for dinner. Defeats the purpose of staying at an all inclusive resort. The staff and waiters will pass right by you if you’re a person of color. It happened several times throughout my stay. They tried to charge me extra fees at checkout. I was very disappointed with the service and will not be returning.

Leisure Family

10/10

Exceptional

23 Dec 2025

Nariman

Friendly staff. Clean amenities. Nice pools

10/10

Exceptional

22 Dec 2025

Austin

The only bad thing is the food wasn’t Hispanic nor that good. Besides that, 5 stars. I would recommended to anyone!

Leisure Family