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Hotel Plaza Cozumel
Cozumel · Mexico
Calle 2 Norte Num 3 Entre Avenue Rafael East MelgaView location
9.2/10Excellent1,002 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort8.6/10 8.6
Condition8.6/10 8.6
Location10.0/10 10.0
Neighborhood9.4/10 9.4
Amenities8.8/10 8.8
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Plaza Cozumel
With a stunning panoramic view of the Cozumel Channel and island, Hotel Plaza Cozumel offers a beautiful setting for both business and leisure travelers. Located in the heart of Cozumel's tourist and commercial district, our hotel provides easy access to the island's main attractions.
We're just steps from the Main Plaza, the Island Museum, and directly across from Cozumel's main pier. Enjoy comfortable rooms at competitive prices and relax in our rooftop pool. Hotel Plaza Cozumel is the ideal place to experience all that Cozumel has to offer.
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With a stay at Hotel Plaza Cozumel, you'll be centrally located in Cozumel, steps from Cozumel Maritime Terminal and Malecon San Miguel. This hotel is 15.1 mi (24.4 km) from Xcaret Eco Theme Park and 18.6 mi (29.9 km) from Quinta Avenida.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bathrobes and hair dryers. Housekeeping is provided on request, and irons/ironing boards can be requested.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Beach services
Non-smoking
Childcare
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- Pool access available from 9:00 AM to 11:00 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
18
-
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Malecon San Miguel
0.2 km / 0.1 mi
Cozumel Maritime Terminal
0.2 km / 0.1 mi
Cozumel Museum
0.2 km / 0.1 mi
Central Plaza
0.2 km / 0.2 mi
Benito Juarez Park
0.2 km / 0.2 mi
Cozumel Fiscal Pier Ferry Terminal
0.3 km / 0.2 mi
San Miguel Church
0.3 km / 0.2 mi
Los Cinco Soles
0.4 km / 0.2 mi
Museo de la Isla de Cozumel
0.4 km / 0.3 mi
Maya Heritage Monument
0.7 km / 0.4 mi
Rafael E Melgar Statue
0.8 km / 0.5 mi
\"Benito Juarez\" Municipal Market
0.8 km / 0.5 mi
Plaza Punta Langosta
0.9 km / 0.6 mi
Punta Langosta Cruise Terminal
1 km / 0.6 mi
Palacio Municipal
1.7 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1988
- Year of most recent renovation: 2005
- Total number of rooms: 40
- Number of floors (main building): 4
- Single rooms: 40
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- Key Collection
- 24-hour reception
Show 10 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Sun terrace
- Breakfast room
- Outdoor Rooftop Swimming Pool
- Solarium
- Breakfast
- LGTBIQ friendly
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Bathroom: 1
- Minibar
- TV
- Plug adaptor
- Cable TV
- Bathrobes
- 220V power supply
Show all 12 amenities
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Cozumel
DOUBLE STANDARD
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Housekeeping
- Bathroom: 1
- Minibar
- TV
- Plug adaptor
- Cable TV
- Bathrobes
- 220V power supply
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Cozumel
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Cozumel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Cozumel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ONE BEDROOMRoom • ONE BEDROOMROO.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Cozumel
Room ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Cozumel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Cozumel
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Plaza Cozumel
100
reviews shown
Carmela
This place was very clean and very close to the pier. The free breakfast was delicious and staff is very kind. It’s walking distance to many bars and restaurants. I definitely would stay again.
Henry
Everything was great
Meghan
We enjoyed our stay, the rooms were clean, the staff was helpful and the rooftop pool was a vibe. Breakfast was delicious also!
Eric
This is by far my favorite non all inclusive hotel to stay at! The rooms and amenities are fantastic! Breakfast and the staff are phenomenal.
Micah
Nice stay
ronald
I could spend twice as much and stay someplace else, but why. This place has everything I need. Been here over 10 years. Back in a couple months to try the new elevator.
Blanca
Excelente, muy limpio bien ubicado
Douglas
Nice, clean, staff member were nice.
Kevin
H
James Edward
This is our favorite hotel in Cozumel. We stay there often.
Gordon
Really enjoyed my stay at Hotel Plaza Cozumel. The room was clean and comfortable, the air conditioning worked well, and the staff was friendly and helpful throughout the stay. The location was convenient and made it easy to get around town and to the waterfront. Breakfast was simple but good. Overall, a solid place to stay and I’d definitely consider staying here again.
Gabriela
Buen dia, el servicio del personal es lo mas cool, ubicacion, limpieza todo excelente y estoy segura que volveremos !!
Muchas gracias!
Muchas gracias!
Uruguay
Bien ubicado
Luz
Great location getting a new elevator soon
Sheri
Very loud construction at the hotel ongoing during week of May 4th.
Alberto
great location
John
Have stayed here with my wife many times, always very enjoyable. Any problems although rare are addressed in a timely fashion.
Looking forward to my next visit. Shout out to the great staff , see you soon.
Looking forward to my next visit. Shout out to the great staff , see you soon.
Lyndell M
We had a great stay at Hotel Plaza Cozumel. The location was walkable to restaurants, shopping, the waterfront, the ferry and the downtown park. The staff was wonderful and friendly. The breakfast was awesome every morning! Would definitely stay here again!
Glenn
The location was perfect, walking distance to the ferry terminal, numerous restaurtants and stores, and there was a car rental right across the street.
The hotel is a bit dated, but very clean and comfortable. It had the best complimentary breakfast that I have ever had, at a hotel.
The hotel is a bit dated, but very clean and comfortable. It had the best complimentary breakfast that I have ever had, at a hotel.
Tammy
Excellent breakfast, location, staff
Kim
Rooms very clean. Breakfast was decent. Breakfast staff were excellent in helping with Spanish and remembering your name. The roof top pool is a great quiet escape .Overall good value for your money.
Peter
This is our 5th year returning to this hotel. Staff are so friendly and looking out for us. Breakfast every morning was great. Pool on roof was the best. New elevator being install as we left. We will be back.
Kenneth Craig
Breakfast was great beds great and room cold. We would stay here again
Christi
Always a clean room. Full sized refrigerator. Ask for extra pillows. Great and helpful and friendly staff. And breakfast is fabulous!! Most importantly, you can not beat the location!
Cindy
This is not fancy, but it was clean and had a friendly and helpful staff. The rooftop pool provided a wonderful sunset view. The made-to-order breakfast was perfect.
Rhodri
Ive been to Cozumel on numerous occasions, this time i got married there. Hotel is basic, but spotless, staff are amazing food to die for, absolutely 10 outta 10 thanks to everyone x
Bony
Friendly staff
Clean rooms
Good breakfast included
Clean rooms
Good breakfast included
brenda
Excellent breakfast and staff. Clean room and common areas. Older hotel with good upkeep. Loud music next store but was usually done at 10 pm
Windel
Everything was wonderful. We always enjoy our stay at the Plaza. Gilberto and Amelia are wonderful and very accommodating. We ate out and had food delivered - everything was perfect!
Ana
Include breakfast. Nice swimming pool.
Alejandro
Muy agusto
Grant
The breakfast was good. The hotel was fantastic and the staff. Will be going back
Evelyn L
The breakfast is excellent and fresh.
The room was very comfortable with our own thermostat control
The room was very comfortable with our own thermostat control
Charlene
The breakfast is very good and nice to be able to have it included right on premises. The rooftop pool is also a plus - nice size and lots of loungers and seating area! Great price as well!
Gary
Excellent room, breakfast and staff. Great place to stay.
Derek
Didnt have the breakfast because we slept so good!
Daniel
Breakfast was really good and fresh, good location. We had to leave early due to a death in the family and they were very understanding and we ended up getting a full refund for the days we didnt use.
Kaitlyn
This property is older, but kept up and very clean. Housekeeping does a wonderful job. All staff was very attentive and accommodating when my flight was canceled and I was coming a day later than anticipated. They are actively updating the hotel as well. Rooftop pool and area was very clean and a gave a great ocean view and the beautiful sunsets.
A few in my group are scuba divers and there is an area to rinse off and hang scuba gear.
Breakfast was excellent every morning- especially the fresh fruit.
Location is just one block from the main road along the coast, very close to the taxi station, plenty of restaurants within short walking distance.
A few in my group are scuba divers and there is an area to rinse off and hang scuba gear.
Breakfast was excellent every morning- especially the fresh fruit.
Location is just one block from the main road along the coast, very close to the taxi station, plenty of restaurants within short walking distance.
Michelle
Great breakfast daily. Staff all friendly and helpful. Have stayed there every year for past 4 years and will continue to do so. Always felt very safe and it’s very close to lots of fun stuff downtown.
Taryn Michael
Nice and convenient to Centro!
Stefano
it was a rainy day in Cozumel and my room was flooded. The entire corner by the window was flooded completely and I had to place towels to soak up the waterfall. When I told the front desk, they did not seem bothered. They did not apologies at all. They just said that when they had time someone would go and fix the issue. Funny to say the fix was an extra two towels by the window. This place is falling apart and it does not worth the $$$ I spent. At least I was expecting an apology.
Lynea Raine
No kitchen but nice fridge
Jon
.
Suzanne
This is the third time we have stayed at Hotel Plaza Cozumel, and as before, everything was wonderful.
Location is easy to walk to most places we wanted to go to.
Staff are friendly, helpful and lovely.
Simple, included breakfast, makes it easy to eat and get going.
Rooftop pool has great views and lots of space.
Location is easy to walk to most places we wanted to go to.
Staff are friendly, helpful and lovely.
Simple, included breakfast, makes it easy to eat and get going.
Rooftop pool has great views and lots of space.
David
Getting a room on the backside, away from the ocean, there are a couple nightclubs / bars that play band music until 11:00 p.m. or later. It can be very loud. Ocean view is much quieter!
Great staff, very friendly and helpful. The breakfast is just what I needed to get my day starting off right.
Great staff, very friendly and helpful. The breakfast is just what I needed to get my day starting off right.
Stefano
The staff was good
Charlene
Love the pool! The staff is always working hard!
Vicki
Love this hotel! Have stayed here at least 8 times in past years and just got back from a girls trip there with my daughters. Place is very clean-staff is wonderful and the breakfast is fantastic! Can't say enough good things about this hotel.
Kirsten
Great low key hotel in an excellent location
Beatrice
breakfast was good. Standard egg choices. They could have added pastries. Fresh fruit was delicious. Elevator needs replacing, its in bad shape. Room was very bare. No chair, no hooks to hang up clothes, no closet, old furniture. Bathroom had a weird smell. Staff was very good.
Coegina
The room was clean. Looked just like the pictures! There is a tiny elevator if you need it, if you don’t mind waiting for it. Located close to the end of the street across from the ocean! Not where you can do the beach though. You will have to drive/walk to a beach. Plenty of shops! We stayed in February with our 2 teen boys. Had a blast & would book again!
WENDY
Room was clean and comfortable for our needs
Staff helpful and friendly
Rooftop pool and terrace nice
Breakfast was very good and generous
They have pool towels at front desk but you have to ask for them we found out on our last day
Staff helpful and friendly
Rooftop pool and terrace nice
Breakfast was very good and generous
They have pool towels at front desk but you have to ask for them we found out on our last day
Linda
Great room with comfy bed. Very friendly staff and an amazing location!
Mckenzie
The room was spotless!!! Staff was absolutely amazing!! Would definitely recommend! And will be back!
James E
Everything was great the place was spotless the food was excellent the people serving the food wonderful desk great & helpful
Arkadiy
Very comfortable room, great location, good breakfast
Jennifer
Extremely clean! Helpful and friendly staff. Everything is within a walkable distance.
Tom
Room was very clean, comfortable and TV selection was excellent and easy to use. The location is perfect and the home made breakfast was outstanding.
James
The morning breakfast staff was incredible! Very friendly and provided an amazing included breakfast! Front desk staff was helpful as well. Room was clean and included a fridge!
John Alexander
I had a great time
James E
Yes
Michael
Good. Clean room. Breakfast was good even though I don’t normally eat breakfast.
Fernando
The good
A good size room
Nice bathroom
Wide hallway
The pool
Great breakfast
Great location for downtown
The bad
Front desk person
Older room
A good size room
Nice bathroom
Wide hallway
The pool
Great breakfast
Great location for downtown
The bad
Front desk person
Older room
Robert
Many great memories made on our trip! Hotel Plaza Cozumel is such a wonderful place to stay! Service is great, clean & comfortable.
Kimberly
Everything was great. Maybe just a safe in the room. Only negative I can think of.
Garett
Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
Deborah K
The staff are all gracious and accommodating. The location is excellent. The breakfast is wonderful.
Gordon
I really enjoy staying at Hotel Plaza Cozumel. The staff is the standout. They’ve gotten to know me, they’re friendly, fun, and always joking around in a way that makes you feel welcome. The rooms are clean and comfortable, the location is easy and convenient, and the price is right. It’s an easy place to come back to again and again.
John
Good location, clean, great pool, friendly staff. Building is, however dated and cleaning staff didn’t come till very late in the day 3:30-4:00. I’d be back in my room by then from a long day so passed on the room service most days. Other than that, it was great. I’d stay there again
Jon Steven
Love staying here!
Charlie
Good Value and Clean
Ellis Bernard Ray
Room was clean, Staff were very courteous, great location.
Views from the Roof were beautiful!
Views from the Roof were beautiful!
Latisha
Very clean room and comfy bed. Friendly staff and close to everything
Alia
Overall stay was good.
Close to the ⛴️ terminal to Playa del Carmen. Rooms are clean and staff was very helpful. We enjoyed breakfast every day. Not much variety but very good. Will stay there again. Thank you!!!
Close to the ⛴️ terminal to Playa del Carmen. Rooms are clean and staff was very helpful. We enjoyed breakfast every day. Not much variety but very good. Will stay there again. Thank you!!!
Caleigh
Amazing experience!!
Deanne
Staff wonderful as always. Love the location
Israel
Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Sharon
Very friendly staff in all areas. Excellent breakfast each day. Nice location.
Ronald Joseph
The hotel is in a great location....
I WOULD definitely stay there again
The breakfast is also very good
I WOULD definitely stay there again
The breakfast is also very good
Marcia
Excellent breakfast. Clean and comfortable rooms. Safe and secure. The pool was a bonus.
Bonifacio
Clean rooms, pretty good breakfast, pool is in good condition, small but enough to enjoy it.
Friendly staff.
Friendly staff.
Tasha
Room was clean, however the bed was not the most comfortable. Surrounded by bars that stay open late so at times it can be noisy- but a price to pay to be central to all the fun. Breakfast was good with several options. Staff was not near as friendly compared to other places we have stayed but definitely not rude. Overall 6 out of 10.
Ronald
Staying here for over 10 years and havent had a complaint yet. Everything about this place makes it well worth the money. Be back in a few months.
Raul
Street was under renovation
Amin
Very friendly pleasant staff, Amelia, Stella , Mariano …. Had a great time
Wesley
Clean, affordable, but can be noisy at night with the clubs beside the hotel. Awesome people who operate it.
Ashley
The street is under construction and the hotel isn’t alerting their guests. There is NO parking and no way to park close. Their profile says free parking. We couldn’t use our reservation, and Hotel Plaza Cozumel is not refunding my money.
Juan
Muy recomendable
wilson
Room was clean. Breakfast had a lot of variety. Hotel staff were nice and courteous. 100% would stay at this hotel again as it’s close to the downtown core
Starla
Love this place!
Ed
Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean.
The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
juan
A+A+A great !!! Staff super friendly ! And comfortable place
david
Clean room. Nice staff.
Very close to two loud bars. Music starts at 8.00 PM and goes on until the early morning.
Very close to two loud bars. Music starts at 8.00 PM and goes on until the early morning.
Tamara
Location, fantasic
Staff, friendly and accommodating
Spotless hotel, comfy beds
3rd time here, will be back!!! ❤️❤️
Staff, friendly and accommodating
Spotless hotel, comfy beds
3rd time here, will be back!!! ❤️❤️
James E
Great
Brian
Had an issue with the guest on my reservation. But the manager was able to resolve this. Everyone was very helpful. I will be communicating my back
Larry
Staff was very friendly and nice
BLANCA
Breakfast included was wonderful! Took a decision out of our minds! Great service, internet, beds, etc… elevator was a little slow.. but used as a reminder to slow life down a bit.
Debbie
We love this clean, safe, local hotel. It is extremely clean. The staff is wonderful! We love the rooftop pool. It is a perfect place to watch the sunset! The breakfast is awesome!
Alejandro
Fine
Location & surroundings
Hotel Plaza Cozumel
Calle 2 Norte Num 3 Entre Avenue Rafael East Melga, Cozumel, Mexico
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Hotel Plaza Cozumel
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