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Hotel Casa Colonial Cozumel-Dog Friendly

Cozumel · Mexico

5ta. Ave Sur # 9 entre 1ra Sur y Dr. Adolfo Rosado, 3View location

8.6/10Excellent522 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location9.2/109.2
Neighborhood8.8/108.8
Quality6.0/106.0
Value9.2/109.2
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Casa Colonial Cozumel-Dog Friendly

Hotel Casa Colonial Cozumel - Dog Friendly is located in downtown Cozumel, in the Mexican state of Quintana Roo, just one block from the boardwalk and the Caribbean Sea. The property is a dog-friendly boutique hotel that combines comfort, excellent location, and a welcoming atmosphere.

The hotel has spacious and functional studios and suites with kitchenette, ideal for both short and extended stays. Free WiFi is included in the rate.

Its pet policy allows traveling with pets, making it an excellent option for guests looking for a hotel with these characteristics on the island of Cozumel.

Thanks to the strategic location of the property, you will enjoy walking access to restaurants, supermarkets, shops, ferry terminals, and tour operators. The hotel is ideal for families, independent travelers, and guests who want to stay with their pet in the heart of the island.

Read more about this hotelShow less

Start your day with our complimentary Breakfast To Go, featuring a convenient morning selection of fresh bread, coffee, juices, assorted teas, and fruit.

Also guests can enjoy a 15% discount on their meal at Palmeras Restaurant, or access a full buffet breakfast for an extra charge at our sister hotel Casa Mexicana Cozumel.

A stay at Hotel Casa Colonial Cozumel places you in the heart of Cozumel, a 3-minute drive from Stingray Beach and 9 minutes from Chankanaab National Park. This hotel is 5.7 mi (9.3 km) from Chankanaab Beach Adventure Park and 8.7 mi (14 km) from Paradise Beach.

Make yourself at home in one of the 28 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MXN 82.12 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 003-025-002661/2026
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 306 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Benito Juarez Park 0.1 km / 0.1 mi
Central Plaza 0.1 km / 0.1 mi
Museo de la Isla de Cozumel 0.2 km / 0.1 mi
San Miguel Church 0.3 km / 0.2 mi
Cozumel Maritime Terminal 0.4 km / 0.2 mi
Cozumel Fiscal Pier Ferry Terminal 0.5 km / 0.3 mi
Rafael E Melgar Statue 0.5 km / 0.3 mi
\"Benito Juarez\" Municipal Market 0.5 km / 0.3 mi
Malecon San Miguel 0.6 km / 0.4 mi
Punta Langosta Cruise Terminal 0.6 km / 0.4 mi
Cozumel Museum 0.6 km / 0.4 mi
Plaza Punta Langosta 0.7 km / 0.4 mi
Los Cinco Soles 0.8 km / 0.5 mi
Maya Heritage Monument 1.1 km / 0.7 mi
Palacio Municipal 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2003
  • Total number of rooms: 28
  • Number of floors (main building): 3
  • Double rooms: 12
  • Suites: 16
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Beach
Show 27 more facilities & services
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Day-care centreExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Non-smoking area
  • Meeting room: 1
  • ProjectorExtra charge
  • Audio-visual equipment rentalExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-2

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 39 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable14 photos

    Hotel Casa Colonial Cozumel-Dog Friendly

    DOUBLE STANDARD

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Cable TV
    • Housekeeping
    • Dining Area
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Kitchen utensils, plates & cups
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Fan
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 37 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable10 photos

    Hotel Casa Colonial Cozumel-Dog Friendly

    DOUBLE STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Fan
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Casa Colonial Cozumel-Dog Friendly

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Casa Colonial Cozumel-Dog Friendly

8.6
Excellent
522 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
9.2 /10
Neighborhood
8.8 /10
Quality
6.0 /10
Value
9.2 /10
Amenities
7.6 /10
100 reviews shown
2/10
Poor
28 Jun 2026
Kristina
Waiting on manager’s approval for a refund since we left immediately after seeing our room. Happy to remove this review once I receive a refund.
This property is falsely advertised and is in terrible condition. You can smell the mustiness before walking inside. We were harassed the entire walk to the hotel, and it made us feel unsafe. The front desk lady did not know how to explain where the pool was. She also said we would have to pay a lot extra for a room upgrade, even though their price sheet did not match the upcharge. The room itself felt like a dungeon. We arrived on a sunny afternoon, but our room had no natural light. It was dark, depressing, and poorly maintained. There was a large burn mark on the ceiling and mold in the fridge. There are countless attempted repairs on the stucco, but you can still see that the building is falling apart. This hotel is the antithesis of what a beach vacation in Mexico should look and feel like.
Family_with_children
10/10
Exceptional
03 Apr 2026
Michael
None
Self
4/10
Poor
23 Mar 2026
Alba
Staff was nice and helpful but this property is needing a strong update, too old and smelling.
Friends
8/10
Excellent
08 Mar 2026
Dirk
WiFi was the worst. Could not stream at all and FaceTime was sporadic. Never staying here again. The staff did there best and provided a repeater but underlying internet connection was worse than my cellular.
Family
10/10
Exceptional
02 Mar 2026
Victoria
Lovely hotel for relaxing and exploring Cozumel
8/10
Excellent
25 Feb 2026
Lynn
Clean room, friendly staff.
4/10
Poor
22 Feb 2026
Cheryl
The room was...... Celing fan was covered in??? Shower door did not close. less than 3 min of hot water at a time. Also very dark in the rooms. And the so called \"breakfast included\" is not if you are diabetic!!!. In fact it's a diabetic persons nightmare. What you can get is Fruit with sugary yogurt, sugary granola, honey, and white bread toast. Two types of sweet drinks one made with carb laoded white RICE, the other a sweet flower tea.
SUGAR ON CARBS ON MORE SUGAR.
If you are a diabetic this is really bad! I had to pay for a food that contained any kind of protein and no sugar.
The staff was kind. I soon discovered that I could get a better breakfast elsewhere for only 30peso more than the hotel wanted.
Wont go back.
Self
8/10
Excellent
21 Feb 2026
David
Clean and comfortable
Partner
10/10
Exceptional
15 Feb 2026
Dana
Excellent, every time!
10/10
Exceptional
06 Jan 2026
Caroline
We were very well greeted. The staff made the check in easy and also provided helpful information regarding the area and places to go. The rooms are large and clean and the beds very comfortable. The breakfast is simple and the staff very kind. Location is perfect close to the main street with great restaurants and 5 minute walk to the ferry.
Leisure Family
2/10
Poor
27 Dec 2025
Susan
Awful, unpleasant and unprofessional.
Leisure Self
10/10
Exceptional
29 Nov 2025
Melissa
Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.
Leisure Family
6/10
Pleasant
11 Nov 2025
Marcela
Staff was very polite..
the hotel is nice, clean, cozy and feels secure.
However, we reserved 2 doubles.
We got 1 full size they call a queen.
It’s not. As I’m typing this now, believe me….
It’s tight and uncomfortable. :(
Leisure Partner
6/10
Pleasant
05 Nov 2025
Pradeep
The amenities could be better
Business_and_leisure Family
8/10
Excellent
14 Oct 2025
Larry
Every one was really nice.
Leisure Self
10/10
Exceptional
12 Oct 2025
pierina
Las chica que nos atendio en el desayuno maravillosa y todo los empleados lo unico que tiene que mejorar es el internet en los cuartos
Friends_and_family Family
10/10
Exceptional
03 Oct 2025
BLANCA
Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!
Partner
10/10
Exceptional
05 Sep 2025
Kathy
Sonrientes y muy buen servicio, súper céntrico el lugar, ideal para turistas
10/10
Exceptional
10 Jul 2025
Victor
Good
10/10
Exceptional
21 Jun 2025
MARIA
Great area! Walking distance to everything.
Leisure Partner
10/10
Exceptional
17 Jun 2025
Peter
Lovely property. Enjoyed the suite.
Leisure Partner
10/10
Exceptional
27 May 2025
Dennis
The staff was very pleasant, especially the morning food servers.
Leisure Self
10/10
Exceptional
28 Apr 2025
Larry
It was in a very tourist area but very quite and near the ferry to playa del carman. No pool
Leisure Self
8/10
Excellent
27 Mar 2025
Jean Pierre

Very clean, good value

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.
Self
10/10
Exceptional
26 Mar 2025
Devora
Everything was wonderful except it took a
8/10
Excellent
07 Mar 2025
Greg
Friendly staff. Very quiet property. I'm returning next year for two months. That has to speak for my overall satisfaction.
Leisure Family
10/10
Exceptional
17 Feb 2025
Melyna
Great Hotel
10/10
Exceptional
12 Feb 2025
Verified traveler
Will def go back, amazing bang for your buck, withing a short 4 min aalk to the main ferry terminal, wirh restaurants and marketa and anything you need cllae by
Friends_and_family Family
10/10
Exceptional
06 Feb 2025
Peter
We enjoyed our stay. Will return.
Leisure Partner
6/10
Pleasant
04 Feb 2025
Esthefany
It as okay, the breakfast was not good, just fruit and a slice of bread. The staff was nice and the rooms were clean.
Friends_and_family Family
6/10
Pleasant
29 Jan 2025
Jeffrey
While the hotel is situated in an excellent area right at the main shopping district with plenty of restaurants nearby, the room was clean and staff very friendly BUT the rooms are musky from mildew or mold and irritate your throat and sinuses. Even running the AC does not help because this is where most of it develops along with the wood inside. The lobby is nice, but rooms need upgraded. I have stayed many other places in Cozumel and even lived here for 2 years. I advise Casa Mexicana or Hotel Puerto Libre as better options for similar price. Price is to high for what you get. Also the continental breakfast was only slices of bread, jam, and a little fruit. Excellent location for walking.
Leisure Partner
10/10
Exceptional
15 Jan 2025
vijay
Wonderful place right in the Plaza. Nice staff and great patio breakfast. Very close to shopping and dining.
8/10
Excellent
10 Jan 2025
Jian
Location is great and staffs are wonderful.
Breakfast is great.

But amenities were out dated, fridge is leaking, no microwave.

Staff are very accommodating, but hotel really needs renovation.

Hotel was very accommodating letting us check out earlier due to the travel plan change and agreed not to charge the unused days. But Expedia did not process refund until this minute, making excuse that Hotel did not approved it which was obviously a lie. So disappointing about Expedia US travel team!
Family
6/10
Pleasant
01 Jan 2025
Sean
It was a basic Mexican hotel, with a great location. The shower was the worst part as the water basically dripped out.
10/10
Exceptional
31 Dec 2024
Rafael

Great location, spacious room, friendly staff

I really enjoyed this small hotel. Excellent communication pre-arrival, the staff was super friendly and helpful, the room was fantastic. Located just a quick 5 min walk from the ferry with multiple restaurants close by. This property does not have a pool, which was fine for us
Friends_and_family Family
8/10
Excellent
18 Nov 2024
Barry Alan
Property is old but in very good condition and clean. It's pretty no-frills but comfortable. I had a problem on the last day with my door lock, but the staff was friendly and helpful basically dismantling the door so I could get my stuff.
Leisure Self
8/10
Excellent
19 Oct 2024
Aleisha
We were only in Cozumel for one night so it was perfect for us. Located right on the square we could have easily walked to it if we had known our way around. It’s close to the ferry and the ocean. Lots of local shops and restaurant options within walking distance. The hotel is cute, clean, & comfortable. It is an older property but suited us well for the night. Check in was fast and we were able to have a late check out and room upgrade with our Expedia VIP benefits. The waitress at breakfast was super sweet and took great care of us. Service with a smile is always appreciated! Breakfast was simple but cooked to order and fresh. Would stay here again!
Leisure Family
2/10
Poor
10 Oct 2024
Erica
If I could give this place a -10000000 I would. We were harassed by a drunk man outside the property several times. We were a group of women. It was so bad that I had to book another hotel the next morning. The room itself was terrible. Fridge wide open and unplugged. Weird shower. Gross smell. When I let the front desk know, they tried to be accommodating but there is no hope for that hotel. I’m only going to receive 1 day credit out of 4 days. Ridiculous. I can’t believe that it’s labeled as a VIP property on Expedia. Stay away from this place at all cost.
Leisure Family
10/10
Exceptional
21 Sep 2024
Clyde
clean, cold rooms!
Leisure Self
10/10
Exceptional
08 Jun 2024
Gabriela
Muy limpio , muy amable todo el personal , muy Rico el desayuno , nos encantaría volver
Leisure Family
8/10
Excellent
13 May 2024
Verified traveler
Estuvo bien
Friends_and_family Friends
10/10
Exceptional
22 Apr 2024
Jonathan
They have staff on 24hrs a day. The 2 room suites include kitchenette with fridge, small stove, plates & utensils. All rooms come with a programable safe to keep valuables in. Very quiet and peaceful. Having a free breakfast included is very nice. located centrally and very close to ferry terminal. This was my second stay at the property. Rates are very reasonable!
Leisure Self
10/10
Exceptional
15 Apr 2024
Leslie
I would say again nothing fancy but clean safe
10/10
Exceptional
30 Mar 2024
Gregory

Fun Trip to Cozumel at Suites Colonial

My stay at Suites Colonial was excellent. The staff was very friendly and accommodating. The rooms were clean and comfortable. The location is near EVERYTHING! All in walking distance or near taxi's when they were needed.
Friends_and_family Friends
8/10
Excellent
26 Mar 2024
Timothy
This is an older property, but was very clean. The staff was very friendly and helpful, and the breakfast was good. The only downside to this place is there is no parking for a rental car….I would definitely stay there again…
Leisure Partner
6/10
Pleasant
25 Feb 2024
Jack
Was central to San Migel. Room is dark, lacks sunlight. No balconey. Requires updating.
Staff are great.
Leisure Partner
8/10
Excellent
19 Feb 2024
Jan Alice
Colonial suites is a great location!
Lots of great restaurants in the immediate area, and a short walk to the pier for diving.
Staff was very professional and friendly. I had a small issue, that was taken care of immediately.
Breakfast of coffee, fruit and yogurt, toast, eggs, and refried beans was served on the premises. Very efficient, and again the staff was great.
Leisure Partner
6/10
Pleasant
16 Jan 2024
Zhan

Dark, humid, uncomfortable

The scores are not reflecting the condition of the rooms. The air condition was not strong enough to dry up the humidity in the room. I cleaned the filter of the air condition that accumulated thick dust. There was a kitchen but no cooking pots, only a small fry pan. We Asians need to drink boiled water and it was almost impossible.
Friends_and_family Family
2/10
Poor
07 Jan 2024
Todd
Even though these rooms are priced for double occupancy, the hotel WILL charge you for the second guest if you book it only listing one person. They admit no difference in price but say \" we must respect the contracr\" and extort you at check in. Expedia will not help you in this situation.
Leisure Partner
10/10
Exceptional
30 Dec 2023
Dana
The other reviews are correct. It’s a simple but large condo with a bedroom, kitchen, sitting room and table area. Immaculately clean. Very good breakfast. Situated in the heart of downtown. Will absolutely stay again!
Leisure Family
6/10
Pleasant
21 Nov 2023
Glenn

Scuba Trip

Could use better Wi-Fi and a smart tv
Self
10/10
Exceptional
20 Nov 2023
Randy
Great hotel. Value, comfort and overall experience was excellent
Leisure Partner
8/10
Excellent
15 Nov 2023
Barry
For a economical and convenient place to stay, you can't beat Suites Colonial. While the property is a little dated (aka 'charm'), the rooms are very clean and well appointed. Slept like a rock in the comfortable bed. Water pressure is a little low in the shower so easy on the shampoo.
10/10
Exceptional
29 Oct 2023
Hector
This hotel is located really close by the ferry, convenient location to many places
Leisure Self
10/10
Exceptional
26 Oct 2023
jeffrey
The only thing i have to say negative is that the hot water only works for Mabey 2minutes so you have to shower very quickly
Leisure Family
10/10
Exceptional
28 Jun 2023
Jennifer
Love this place
10/10
Exceptional
14 Jun 2023
Walter
Perfecto
10/10
Exceptional
28 May 2023
Christina
Where do I even begin, Suites Colonial exceeded my expectations in every way possible. The staff was amazing, as well as helpful and courteous. Shout out to Beatrice and Luisa for helping and accommodating us in every way. Me and my cousin are truly grateful and we are looking forward to booking with Suites Colonial in the near future. The staff made our stay a memorable one, I can’t wait to come back!! 💜💜💜
10/10
Exceptional
04 Apr 2023
Verified traveler

Great value, clean and comfortable

Courteous and helpful reception desk. The bed was very comfortable but the couch not so much. The space served us well. Not the most modern of places, but for the money we didn't expect more. Having said that, we found the suite very clean, and really nothing to complain about. I would stay here again.
Friends_and_family Family
10/10
Exceptional
20 Mar 2023
Lesha D
nice and convienent



Leisure Self
10/10
Exceptional
09 Mar 2023
brenda
Great 3 star hotel. Once in a while there can be noise next door, from music.
Leisure Partner
8/10
Excellent
25 Feb 2023
john
very nice
Leisure Friends
10/10
Exceptional
19 Feb 2023
Darryl
It was wonder everything was so clean and completely we love it and coming back!!!
Leisure Partner
10/10
Exceptional
02 Feb 2023
RANDY
need more hot water for the shower the shower hot water only lasted maybe 2 mins
Leisure Friends
10/10
Exceptional
07 Jan 2023
Milind
Suites colonial is an amazing hotel that raises the bar 👍 booked wrong dates accidently thanks to expedia's bad ui, immediately called expedia - they were very unhelpful and said 'not my problem'. The hotel however accommodated us. This is the only hotel I'll stay in cozumel. 5 stars.

But expedia gets 2 star. Do better
Leisure
8/10
Excellent
05 Jan 2023
Jelena
The staff was kind and the location is good. But there is no mini fridge in the room (which is really helpful if youre traveling with a toddler, like we were) and the breakfast is exactly the same every morning.
Leisure Family_with_children
8/10
Excellent
04 Jan 2023
Lorchid
close to center of town.
Leisure Partner
8/10
Excellent
26 Dec 2022
Roman
Really good Wi-fi
Leisure Self
10/10
Exceptional
17 Dec 2022
Mary
We enjoy the location. All the staff is helpful and nice. Breakfast is a plus!
Leisure Family
8/10
Excellent
26 Oct 2022
jeffery browning
It was very quiet everyone was friendly you can walk to many restaurants and shops the 2 things we did not like was you only had hot water for a shower for about maybe 2 minutes at the most then it is cold and no refrigerator in the room
Leisure Family
8/10
Excellent
22 Oct 2022
Heath
It's very convenient downtown the staff was always courteous and friendly I will definitely stay there again
10/10
Exceptional
30 Sep 2022
ROBERT
Good location. Quiet. Frendly staff.
Leisure Self
10/10
Exceptional
06 Aug 2022
Drew
Very nice and clean. Great location and good value
Friends_and_family Family
10/10
Exceptional
01 Aug 2022
Hector
The property is at a convenient location, rooms clean. There was a minor misunderstanding upon check in but it was solver right way. Griselda at front desk was very helpfull
Leisure Family_with_children
10/10
Exceptional
12 Jun 2022
THOMAS R
I have stayed here quite a few times and really like the location. Close to everything. The room is fine and the staff treat you with respect. I will stay here again.
Leisure
10/10
Exceptional
04 Jun 2022
Neal
Great place close walking distance to every thing. Nice breakfast provided in morning
Leisure Friends
10/10
Exceptional
26 May 2022
michael
great friendly staff ! all very helpful and fun to talk to - great people. the hotel is perfect - quiet / clean / comfortable and close to everything. I will definitely stay at this place again and highly recommend it !
Leisure Self
10/10
Exceptional
25 May 2022
CHRISTOPHER
This hotel is in the heart of downtown, near several local shops and restaurants. The staff was very accomodating and provided an extra bed when we asked. They even deviated from their breakfast menu and prepared alternatives when we inquired about specific Mexican dishes. Would definitely recommend.
Leisure Friends
8/10
Excellent
15 May 2022
Danielle
The place is a great price for what you get! And the toilets have enough water pressure to flush just like home (I have been to MANY hotels in Cozumel and this is the first one that has proper toilet flushing - which can be important!).
Ordering breakfast was difficult due to the language barrier and even with google translate we would never get the correct food...but not a big deal.
Quiet and roomy.
Leisure Partner
8/10
Excellent
29 Apr 2022
Robert
Immaculately clean and comfortable. Perfect for scuba divers who want to be downtown.
Leisure Family
10/10
Exceptional
18 Apr 2022
Patrick
The place is wonderful. Anywhere else it would be labeled a boutique hotel. The only issue is that if you plan on staying out late past midnight tell the desk as the gate is locked and the telephone number to access the property didn’t work. It just rang and rang. Gladly someone came out of the property for another reason and let me in… there is a real staff person on property 24hrs so he said let him know and gave me his personal cell to call if the gate was locked. Otherwise exceptional place!
Leisure Self
10/10
Exceptional
10 Mar 2022
THOMAS R
Overall, my stay was delightful. My only negative was the local noise. Two places adjacent to the Suites Colonial played way too loud music. Honestly, I never did get a complete nights rest.
Leisure Self
8/10
Excellent
10 Mar 2022
Daniel
Rooms were old but large. A/C and shower flow were good for Mexico. Free bike rentals, pool with nice ocean views at sister hotel Casa Mexicana. Breakfast was ok, fruit was sweet. Employees were friendly and helpful. Check in and out no problema.
Area safe but noisy (live music). Would stay again.
Leisure Self
10/10
Exceptional
09 Mar 2022
Katelyn
The room was spacious and comfortable. I also enjoyed the breakfast provided with a great seating area.
Leisure Friends
6/10
Pleasant
04 Mar 2022
Jennifer
Great central location. Clean and safe. Breakfast was terrible.
Leisure Self
10/10
Exceptional
18 Feb 2022
neal
Great place to stay, perfect location walking distance to ferry, local restaurants and bars. Room was very clean staff was great.
Leisure Partner
10/10
Exceptional
10 Feb 2022
Yisel
The Suites Colonial was a great place to stay, confortable, clean and easy to get to in the middle of Cozumel. The receptionists very kind and helpful. Breakfast offert did not have many options to chose from but it was very good.
Leisure Family
8/10
Excellent
10 Feb 2022
THOMAS R
The hotel was great. The breakfast was just okay. The outside noise was terrible.
Leisure
6/10
Pleasant
18 Jan 2022
Reto
A very convenient hotel. It's a bit darkish.
8/10
Excellent
16 Jan 2022
Kristen
The hotel is very clean with large rooms. The staff are very friendly! The elevator broke during my stay which was only inconvenient when leaving and having to carry my luggage down flights of stairs. This hotel is surrounded by bars and shops that were very loud all night. I was on a dive trip and needed to get my sleep. Thankfully the staff moved me to a room further from the street which did help. If you are on a dive trip I would recommend asking for a top floor room away from the street. If you are going to party then Im sure the noise wont be an issue.
Leisure Friends
10/10
Exceptional
09 Jan 2022
Laura
K
10/10
Exceptional
20 Oct 2021
ZOILA
Excelente ubicación frente al malecón, delicioso el desayuno y muy amable su gente.
Leisure Family
2/10
Poor
23 Sep 2021
Traci
This property was CLOSED ...i had a reservation & showed up and the gate was locked....it was CLOSED !
Business_and_leisure Self
10/10
Exceptional
16 Aug 2021
Arcinda
El personal muy atento y las instalaciones muy limpias. Linda vista desde el Restaurant. Volveremos.
4/10
Poor
16 May 2021
Verified traveler
The Suites Colonial was closed!
Leisure Family
10/10
Exceptional
24 Mar 2021
James

Great People

I am always impressed when i got to any of the properties. They run a very tight ship. Service is excellent, exceeds my expectations every time.When i go I am treated like family. Beautiful location and convenient. I want to thank all the employees for thier great effort
Self
10/10
Exceptional
29 Jan 2021
Verified traveler

Great location and staff

We booked another hotel that was closed for renovations and reservation was transferred to this hotel. Location, staff etc were great, but the other hotel had parking. Not happy with the added expense and think we were cheated at the parking lot. Would have rather paid the hotel for parking directly to make sure the charge was fair
Friends_and_family Friends
10/10
Exceptional
09 Aug 2020
James

Home sweet home for me

My stay was wonderful as always with this hotel chain. Very sweet people, they always treat me like family
Self
10/10
Exceptional
23 Jul 2020
Gene
Everything will go back ,service , location cleanliness
Leisure Family
10/10
Exceptional
15 Apr 2020
Sarah
We love this property, upon walking in check in was a breeze. Guys at the desk were always helpful, and nice. The cleanliness of the rooms is great! So close to downtown, fantastic restaurants near by. Breakfast at their sister hotel, Casa Mexicana is delish!
Leisure Partner

Location & surroundings

Hotel Casa Colonial Cozumel-Dog Friendly
5ta. Ave Sur # 9 entre 1ra Sur y Dr. Adolfo Rosado, 3, Cozumel, Mexico

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Hotel Casa Colonial Cozumel-Dog Friendly

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