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Casa Mexicana Cozumel
Cozumel · Mexico
Av Rafael Melgar Sur #457 entre calle 5 y 7 SurView location
9.4/10Excellent1,002 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities9.0/10 9.0
See all ratings- Business hotels
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casa Mexicana Cozumel
Cozy 4 star hotel in a great location, just a few steps from the ferry pier and only 10 minutes from the Cozumel airport. A hotel ideal for family vacations, romantic getaways, diving adventures, business trips and sport events. Offering personalized attention to weddings and groups.
With 72 deluxe rooms City View or Terrace and 16 Ocean View all with private balconies. Equipped with central air conditioning, cable TV, electronic safe, telephone, radio alarm clock, iron, ironing board, hairdryer and bathroom amenities. Handicap room available. Free Added Values: Full buffet breakfast from 7am to 11.
30am at the terrace of the hotel (2nd floor), internet WIFI throughout the hotel, shopping bracelet discounts and bikes on land (subject to availability). Our services: 24-hour front desk, room service, laundry and babysitter services, heated pool overlooking the Caribbean Sea, bar and business center.
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A stay at Casa Mexicana Cozumel places you in the heart of Cozumel, a 3-minute drive from Stingray Beach and 9 minutes from Chankanaab National Park. This family-friendly hotel is 5.7 mi (9.2 km) from Chankanaab Beach Adventure Park and 8.7 mi (13.9 km) from Paradise Beach.
Make yourself at home in one of the 88 guestrooms featuring refrigerators and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cozumel? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
By ocean
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 82.12 per accommodation, per night
We have included all charges provided to us by the property.
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You need to know
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 003-025-002660/2026
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Minimal age
18
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Spoken Language
English
Spanish
Nearby attractions
Rafael E Melgar Statue
0.1 km / 0.1 mi
Punta Langosta Cruise Terminal
0.1 km / 0.1 mi
Plaza Punta Langosta
0.2 km / 0.1 mi
Museo de la Isla de Cozumel
0.3 km / 0.2 mi
Central Plaza
0.5 km / 0.3 mi
Benito Juarez Park
0.5 km / 0.3 mi
Cozumel Maritime Terminal
0.5 km / 0.3 mi
Cozumel Fiscal Pier Ferry Terminal
0.6 km / 0.4 mi
Palacio Municipal
0.7 km / 0.4 mi
Malecon San Miguel
0.8 km / 0.5 mi
San Miguel Church
0.8 km / 0.5 mi
Cozumel Museum
0.8 km / 0.5 mi
\"Benito Juarez\" Municipal Market
0.9 km / 0.6 mi
Los Cinco Soles
1 km / 0.6 mi
Maya Heritage Monument
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2016
- Total number of rooms: 88
- Number of floors (main building): 5
- Double rooms: 88
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Airport
- Beach
- Golf course
Show 39 more facilities & services
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Local and international calls
- Room service
- Laundry serviceExtra charge
- Launderette
- Medical serviceExtra charge
- Day-care centreExtra charge
- Babysitting serviceExtra charge
- Bellboy service
- Hotel safe
- Lift access
- Terrace
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Bikes available
- Bar
- Non-smoking area
- Poolside snack bar
- Conference room
- Meeting room: 1
- ProjectorExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- Indoor heated pool: 1
- Sun loungers
- Breakfast buffet
- Deposit on arrival
- Non-smoking establishment
- Minimum check-in age: 18
- DivingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXE OCEAN VIEWDOUBLE • DELUXE OCEAN VIEW • 1 Bedroom • 37 m²DBL.DX-OV
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Fridge
Show all 17 amenities
- Ironing set
- Centrally regulated air conditioning
- Safe
- Balcony
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Mexicana Cozumel
DOUBLE DELUXE OCEAN VIEW
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-OV
Room amenities
- Cable TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Fridge
- Ironing set
- Centrally regulated air conditioning
- Safe
- Balcony
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 Bedroom • 36 m²DBL.CV-DX
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
Show all 19 amenities
- Balcony
- Safe
- Centrally regulated air conditioning
- Ironing set
- Fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Mexicana Cozumel
DOUBLE DELUXE CITY VIEW
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Room amenities
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
- Balcony
- Safe
- Centrally regulated air conditioning
- Ironing set
- Fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Casa Mexicana Cozumel
100
reviews shown
Mila
Casa Mexicana is a great place to stay. The location is excellent, with easy access to the ferry, shops, and restaurants nearby. The only downside is that the pool closes at 9:00 p.m., and I wish the bar stayed open later as well. Monica, the bartender, was very attentive and made our stay fun and enjoyable with her friendly service. Overall, we had a great experience and would definitely return.
Vitaly
Clean room, free breakfast, friendly stuff.
Marco Polo
Muy bonito hotel, limpio y agradable, ubicación muy buena.
Karina Elizabeth
Very clean and they were really nice . Breakfast was delicious chilaquiles fresh fruit everything on point .
Wendolyn
Buen hotel el desayuno súper rico y muy céntrico
Rosalia
Great breakfast, clean rooms, friendly staff.
Jeremiah
Fantastic view of the pier. Good spot for a sunset. The pool is a nice little spot right by the bar food mix of shade and sun. Very relaxing spot.
Wendolin
El lugar excelente para estar. El personal muy amable y tienes todo muy cerca de ti. Acceso a restaurantes, la plaza principal, el Ferris. TODO esta cerca. Y por supuesto la vista que tiene frente al mar. Amamos quedarnos en hotel Casa Mexicana cada año que visitamos La hermosa . isla de Cozumel
Henry
4th stay at Casa Mexicana, great place to stay in Cozumel.
Teresa
Beautiful hotel, great staff and wonderful breakfast and views. Love Casa Mexicana!
Rodney Vaughn
Clean rooms, close proximity to everything. Great breakfast & gracious staff.
Jerry
Great place to stay on a budget. Walking distance to town, the breakfast that comes with the room each morning is very good.
Christopher
Good hotel & location. Friendly staff
Jacqueline
The staff are amazing! The location is perfect and view is wonderful!
Zumi Erica
We booked all excursions right at the front desk and got the best price with their connections. Comfortable beds, good breakfast, friendly staff, great water pressure and hot water. AC works great. Would definitely stay here again.
Terence
Very nice hotel at good location at edge of town on waterfront. Clean room and safe. Great breakfast. Repeat customer.
Ann
Location excellent. Within walking distance of good restaurants.
Taryn
Great room, purified tap water, cold A/C, friendly staff, Centro is right outside. Will return!
Ricardo
Location is excellent, clean room, helpful and friendly staff.
LaNae
Sinthia Bonita was so helpful beyond her duties. Brought us coffee early and helped us with many suggestions. We will return.
Jeremy
Room was clean, location is great. We're divers and the dive shop and the boat came to pick us up right in front so it was very convenient. Breakfast was yummy and staff was very nice and welcoming.
Stephanie Y
We love our stay here, Clean room, friendly staff and very good breakfast.
Jorge
I wanted a simple hotel with location as the highlight of my trip. I’m out diving and doing other activities daily so didn’t need amenities or anything luxurious. Great breakfast (included), friendly staff, excellent location- accessible to downtown, ferry, dive shops, and fantastic restaurants. Great value for the cost. I would certainly stay again.
Richard Levi Schobinger
As always it was just another great stay 👍👍👍👍
BATUHAN
Great place , helpful staff , clean property , clean rooms , bathrooms , good breakfast , for the price you can not beat it , definetly recommend , great for family , , close to everything .i will be back
Ludmila
The hotel is nicely located within the city. It is a bit old, the bathrooms are small and old fashioned. My partner was temporarily disabled and it was difficult to get in and out. The breakfast was great and most of the staff were very helpful. However, some staff seemed completely untrained, I assume they were just hired but still training is required for smooth operation, i.e. the management perhaps could place some effort into training.
Timothy
This is a wonderful, very clean hotel in a great location. We’ve stayed here often because it is within easy walking distance to most of the main city. The staff is excellent! My only complaint this time was the internet. We stayed on the 3rd floor, on one end of the balcony rooms overlooking the ocean. The internet was almost nonexistent, most of the time, in our room. I found out after the stay was over they have extenders which will boost the signal but you have to ask for one. I highly recommend staying here, but if you get in a room with weak internet, be sure to ask for an extender!
Stefanie
Always a wonderful stay. Staff is amazing and treats me like family.
Nora
It is a beautiful place and the people there are very friendly.. they have a great food.
James
Excellent hotel / great breakfast/ needs umbrellas for shade by the pool / been there many & had a lovely stay/ minutes from town center, restaurants, bars, and activities -
luiz tadeu
Great location. Spacious room, good shower, nice staff. Breakfast just so-so.
Debra
Casa Mexicana is my Cozumel \"home\"! We know most of the staff by name as we've stayed year for decades! I've had special birthday surprises in my room and I say the best hand-shaken, fresh margaritas at the pool bar!! Can't wait to see them all again in a couple months!
Olivia
Absolutely loved this hotel and would come back in a heartbeat. The sea view room was worth it. We spent many nights sitting on the balcony enjoying the view. Everyone is super nice and very helpful. The water was safe to drink which made life easy. The complimentary breakfast every morning was very impressive with fresh fruit, made to order pancakes, waffles and omelets, and plenty of hot foods including chorizo, sausage, chilaquiles, and chimichangas.
stephen
The staff is wonderful
Rhonda
Noisy rooms. My husband could not sleep. Could hear silver wear clanking in the morning and noise throughout. Maybe for families who don’t mind noise, not for people wishing to relax. They did allow us to cancel because they were unable to accommodate us with a baby at their other property.
Daniel R
I like everything about the staff and the property I say there are many of times
Gregory Seth
I have stayed at this property over twenty times. The staff is great. Staff remember you from previous stays. Room was clean and AC is great. Breakfast is always good. The property is beginning to show its age. My only complaint was the WiFi was spotty. In the past I never had WiFi issues and it seemed that way in most areas of the hotel. Overall another great stay, I will stay there again.
yanis
Breakfast was excellent. The entire staff was attentive
Cynthia Juanee
We love this hotel, and stay here whenever we are visiting Cozumel. The breakfast buffet is wonderful and has a great variety of choices.
Allison
Lugar super centrico, trato amable
Kimberly
Staff were delightful and they have the most comfortable beds.
David
Casa Mexicana is wonderful. The staff is great and so helpful. The breakfast is best on the island and really does start at 7am. Which is great when you have an early dive boat to catch. The rooms are clean and the AC is very good. We wouldn’t stay anywhere else.
Dirk
Great service and ammenaties.
David
Breakfast was wonderful as always. The staff is great and very helpful. We wouldn’t stay anywhere else. Love Casa Mexicana!!
Jennifer
The good:
Affordable, clean, modern design and close to the restaurants, etc.
The bad:
It is NOT beach front. There is a beach view but it’s across the street and there is no beach access. Also NO restaurant.
Affordable, clean, modern design and close to the restaurants, etc.
The bad:
It is NOT beach front. There is a beach view but it’s across the street and there is no beach access. Also NO restaurant.
PAULA AILEEN
Great breakfast & air conditioning
Michael
Breakfast fresh. Room and property clean. Oceanview from balcony in room was spectacular. Staff friendly and helpful.
Bernard Charles
Loved Our Stay. Great Hotel, great location, great breakfast and most of all, the staff are amazing!
Sarah
Overall not a bad place to stay for the price you pay. The location is across the street from the sea, but NOT on the sea. In Cozumel in general, in order to get in the water you either have to pay at a beach club (20$ entry fee) or find some suspicious other area that doesn’t have an entry fee. Therefore, choosing a hotel with beach/sea access would be a better choice if that’s what you plan to do in Cozumel. The room was clean. The balcony was okay, the view is the doors to other hotel rooms and a slither of sea if you don’t pay for the nicer room. 2 out of the 4 nights I was there, housekeeping took my used towels but did not give me new ones. I had to chase down housekeeping to give me clean towels- they were not that clean. The breakfast is okay for being free. There are some fruit, eggs, toast, coffee. A pitcher of water in the lobby. The pool is pretty small- about 3 feet deep and 10-13 feet long. The lounge chairs are nice. Upon losing my key card, one of the rather unkind women at the front desk told me it would be a 13 dollar fee. Never in my life staying at a hotel was there a fee for a lost key. Especially when that information wasn’t given upon check in. After asking for a towel for the lounge pool chair she made me give her a collateral so I’d return the towel. I will say one of the male staff was always kind and smiling. Otherwise the staff was kinda rude. After paying the hotel price, taxis, and food, it’s so much more worth it to stay at an all inclusive.
Scott
Property is clean and staff was very pleasant. Excellent breakfast included! Elevator is small, and only if there were more than 5 people it wouldn’t go due to weight restriction. Building has some maintenance issues with stucco and dripping water, but most places in Mexico do!
DANIEL
Estuvimos una noche antes y una después de una estancia más laga en un all-inclusive, fue una exelente estancia, si bien el hotel no tiene muchas amenidades, la piscina cumple con lo que se necesita, tiene un bar al lado y el desayuno es bueno, sin duda lo volvería a elegir.
Tamsen Grubbs
The property was always very clean including the rooms.
Sarah
Thank you to the wonderful staff for making our week-long stay so great! Special thanks to Vicente!
Connie or Craig
Nice place! So convenient to strolling in the downtown area. Loved meeting Sinthia, Vincent’s, Sergio and Monica! ❤️
Cynthia Renee
Spotless and perfect location
Michelle
Good location
David
Our third visit to the Casa Mexicana. Nice, clean, conveniently located. Excellent housekeeping.
Catherine S
We travel to Cozumel a couple of times a year and we always stay at Casa Mexicana. The staff is welcoming and efficient. We often arrive a little bit early and are able to check in. Rooms are clean. Breakfast is included and amazing and breakfast staff is wonderful. The breakfast area and common areas are all comfortable and inviting. We always enjoy our stay.
Jacqueline
Wonderful place and location. They went above and beyond for us. Frida at the desk was amazing. Cooked to order omelettes were great. Would recommend this place to all.
Ivan
Great hotel on the main Street, close to everything, we'll definitely be returning to Casa Mexicana!
Daniel Raymon
We like to stay at a Hotel right in the center of things where we can explore the island and eat in the fabulous restaurants. This is the best property we have ever stayed. Our 4th visit. And will go back next year!
Kerry Lynn
The rooms were clean. The lobby area was great. The breakfast was excellent. I will definitely be back.
Rebecca
We love this property. Close to everything downtown and very easy to get a taxi anywhere you want to go. Breakfast in the morning is amazing! Rooms are very spacious. Love the pool overlooking the water. Our only complaint is don’t get a room overlooking breakfast area if you don’t like noise. Walls are thin and the blanking of the dishes is a bit much. But the hotel was so nice to change rooms for us. All in all a wonderful place to stay.
Juan
We absolutely love staying here! One of the better hotels we have been to. It was our 3rd time and won't be our last. Even though it's an older building and there could be some updates, it is very clean! The breakfast buffet is always delicious, and the staff is so kind. We always have a great time!
David
Room are nice & bed is comfy.
It is located central for site seeing.
For me it perfect for my business needs.
It is located central for site seeing.
For me it perfect for my business needs.
Ernest
we come stay here at least 3 times a year . always get experience. the staff that we see Sinthia , Vincente, Gustavo and sergio and Ellie at desk are always so pleasant and helpful. we recommend this place to friends and family
Elisha
Everyone is so nice! Hotel is clean and in a great location.
James
Lovely room.Great staff.Tasty breakfast buffet.We have stayed here many times before and we will stay herd many times again.
Gilda Lorena
Bien localizado y personal muy amable
Monique
Everything was amazing
Dinesh
We had great ocean view. There is no beach near by. It is mostly docking area with rocks. So called beach about 2 miles away is rocky too and not beach at all. Food is very expensive and mostly Mexican. But, I did find two amazing Italian and one Indian restaurant. Very aggressive to get Tips in motel, market and all around. Not much help to guide to get there from Cancun airport, what to do around, etc. Visited two best snorkeling spots. Nothing impressive with quality of corral and sea life. Only one kind of fish was there as they were feeding them to take pictures to sell you. This is the place if you want to walk on ocean line and shop in a very safe environment. Not for beach, swimming, or snorkeling. Wi-fi is OK not good to work remotely. Very small Swimming pool is good for 5-6 children to play, not for adults.
Melissa
The room was clean, bed comfortable. Nice view, though more obstructed than I expected. The staff were very annoyed- I didn’t feel particularly welcomed. Even at checkout, there was no conversation about how our stay was. When I asked for things like an extra blanket I was met with annoyance. The bartender was nice, when she was around, which wasn’t much. No washcloths provided, which I found odd. It is very very loud at night which is to be expected downtown, and to be fair the door kept the noise pretty low all things considered. I wouldn’t go back mostly bc I felt awkward the entire trip and I even speak Spanish so it’s not like I expected anything crazy in terms of communication. I still wonder if it was cultural expectations based on an American hotel. They weren’t hostile- but they were not accommodating. If you want to be downtown with easy access to everything- and a clean hotel with a decent breakfast, this is a fine choice.
Daniela
This property is listed as a four star hotel and it is not. It does not have all the amenities a four star hotel should have and it hasn’t been maintained up to that standard. I don’t completely dislike the hotel as it was clean and had good AC, but staff could’ve been friendlier and they were not. The pool is extremely small and poorly situated. You can’t enjoy the ocean view because right below it it’s a busy street full of smoke and noise. No beach access at all. No parking either. The kids couldn’t play in pool without splashing bar area for which the bar tender unkindly noted it. The best rate and price should be no higher than a 3 star. There’s a lot of noise as it’s situated on a Main Street. The terrace view is awful. The breakfast was decent but still not nearly close to a 4 star. I really don’t like being deceived by the wrong hotel rating. The rooms were poorly stocked with only 2 towels and a miniature shampoo bottle for a stay of four. So do not pay the rate of a 4 star hotel for this hotel.
Nanette
It is ok for a basic clean three star like hotel. Centrally located for scuba meeting place
Ann
Staff was courteous and accommodating! Clean. Delightful place!
Michelle M.
Wonderful stay. Great location. Amazing staff Monica you make everyone’s day better! Breakfast was delicious!
Christopher
The hotel has a lovely lobby, pool area, bar and balcony. You are on the main street but a level up and that keeps it quiet and enables a great view. The most memorable part of the experience is the buffet breakfast every morning. There is a large staff busily preparing food to order every morning. I was partricularly impressed by Sinthia who is one of the buffet managers for the hotel. We had a lovely stay.
James
Very clean hotel. Nice staff. Good breakfast everyday and their staff. Close to the plaza, shops, restaurants. Walkable distance.
Donald
We have stayed on several occasions. The staff is attentive and friendly. The location is perfect for our wants/needs. Great for carnival. Rooms are cool clean and have the amenities we like
Timothy
Great staff. All around. Clean room. Awesome breakfast.
John
Room staff were amazing. Our room was always cleaned when we wanted. If we didn't want it cleaned we left DND card on the door.
Breakfast was OK. We were close enough to to several restaurants that had really good breakfasts....so we skipped the hotel breakfast several times.
Would definitely recommend this hotel. The pool is pretty small so if you like to swim, you may want pick a different place.
Breakfast was OK. We were close enough to to several restaurants that had really good breakfasts....so we skipped the hotel breakfast several times.
Would definitely recommend this hotel. The pool is pretty small so if you like to swim, you may want pick a different place.
derek
We enjoyed our stay. Hotel was clean.
Daniel R
Excellent place staff is great
Robert
Room was clean. Staff was amazing
DARCY
We loved it there. All the staff with super friendly, warm and welcoming. Location is perfect. Highly recommend.
Heather
We started our stay in an Ocean front room which had the most fabulous, large deck facing the ocean and main street. It was perfect for watching the Carnival parades. Our last night we had to move which the staff made seamless. Our second room was pretty much the same except the deck was smaller but we could still see part of the ocean and a little of the parade route. What made it a little disappointing was the fact there weren't any robes and we had half the TV channels, the English ones were gone. I would highly recommend this Hotel and if you want an Ocean front room book well inadvance.
Kenneth
Yes, yes and yes, very happy with every
thing 😅
thing 😅
William Michael
Consistent. Wonderful Staff, Cynthia, Sergio and Monica particularly
Julie
Terrific, central location and wonderful breakfast buffet!
Nicolas
Simple, clean rooms. Staff are awesome (Sinthia and Monika in particular). Had a great time.
allison
Central location walking distance from the ferry and close to a variety of restaurants. Not a big pool or many places to sit. View was spoilt by the cruise ships moored infront. Breakfast was good with lots of variety.
As a VIP nice to get a free drink and late checkout. Reception staff also offered advice on tours.
The room we were given on the 5th floor 509 had a loud noise coming from the roof which was unacceptable as we couldn’t sleep. We asked to move down a floor to 409 and this was much better. However this needs to be sorted so other clients don’t have the same problem and inconvenience.
As a VIP nice to get a free drink and late checkout. Reception staff also offered advice on tours.
The room we were given on the 5th floor 509 had a loud noise coming from the roof which was unacceptable as we couldn’t sleep. We asked to move down a floor to 409 and this was much better. However this needs to be sorted so other clients don’t have the same problem and inconvenience.
brian
Staff is wonderful! The rooms are clean.
Angela
Easy check-in and clean room.
Breakfast was fantastic. They offered such a variety of foods and made to order dishes.
Breakfast was fantastic. They offered such a variety of foods and made to order dishes.
Andrea
Pleasant, older hotel. Great location. Breakfast was a unique combo of made to order and served portions, both hot and cold options. Staff super friendly.
Guillermo Francisco
Excelente atención, muy buen desayuno y buena ubicación cerca del ferry, regresaría con gusto
Mary Jane B
Staff was great! Room was as expected and had a great view. Breakfast was made to order eggs, waffes, fruit selection, toast, and assorted small pastries. Way more than I was expecting!
mark
The room was clean and very large. The balcony was a nice size.
Sue
The included breakfast was great! The margaritas at the lobby bar were outstanding! The location was good, and the staff were all great.
Diane
Very clean rooms, wonderful breakfast buffet and nice pool area and lobby.
JAMES
Nice ocean view. Right in the heart of downtown Good breakfast just had a good stay
Location & surroundings
Casa Mexicana Cozumel
Av Rafael Melgar Sur #457 entre calle 5 y 7 Sur, San Miguel De Cozumel, Mexico
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Casa Mexicana Cozumel
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