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Villas El Encanto

Cozumel · Mexico

Calle 21 Sur No 44 Entre Rafael E Melgar Colonia AView location

9.6/10Excellent288 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Neighborhood8.8/108.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Villas El Encanto

With a stay at Villas El Encanto in Cozumel (Colonia Andres), you'll be within a 5-minute drive of Palacio Municipal and Stingray Beach. This family-friendly hotel is 1.1 mi (1.8 km) from Central Plaza and 8.6 mi (13.8 km) from Mr. Sancho's Beach Club.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services, babysitting/childcare (surcharge), and gift shops/newsstands. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Make yourself at home in one of the 10 individually decorated guestrooms, featuring refrigerators and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private furnished balconies or patios.

Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Read more about this hotelShow less

With a stay at Villas El Encanto Cozumel in Cozumel (Colonia Andrés), you'll be within a 5-minute drive of Palacio Municipal and Stingray Beach. This family-friendly hotel is 1.1 mi (1.7 km) from Central Plaza and 8.6 mi (13.9 km) from Mr. Sancho's Beach Club.

Make yourself at home in one of the 10 air-conditioned rooms featuring minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Childcare
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 10:00 PM.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Alcohol is not served at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • Tax ID - MAOA03056810
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: PayPal
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 003-005-002738/2026
  • Minimal age
    18
  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Palacio Municipal 0.7 km / 0.4 mi
Waves of Grace Church 1.1 km / 0.7 mi
Plaza Punta Langosta 1.1 km / 0.7 mi
Rafael E Melgar Statue 1.3 km / 0.8 mi
Stingray Beach 1.4 km / 0.9 mi
Punta Langosta Cruise Terminal 1.4 km / 0.9 mi
Museo de la Isla de Cozumel 1.6 km / 1 mi
Benito Juarez Park 1.7 km / 1.1 mi
San Miguel Church 1.7 km / 1.1 mi
Central Plaza 1.7 km / 1.1 mi
\"Benito Juarez\" Municipal Market 1.8 km / 1.1 mi
Playa Caletita 1.8 km / 1.1 mi
Villa Blanca Reef 1.8 km / 1.1 mi
Cozumel Maritime Terminal 1.9 km / 1.2 mi
Cozumel Fiscal Pier Ferry Terminal 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 13
  • hotel
  • Car park
  • Wi-fi
  • Laundry service
  • Babysitting service
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
Show 6 more facilities & services
  • Grill/BBQ
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 3
  • Sun loungers
  • Parasols
  • Picnic
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE DELUXE WITH PRIVATE POOLSUITE • DELUXE WITH PRIVATE POOLSUI.DX-PP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villas El Encanto

    SUITE DELUXE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villas El Encanto

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villas El Encanto

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villas El Encanto

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH BALCONYAPARTMENT • WITH BALCONYAPT.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villas El Encanto

    APARTMENT WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villas El Encanto

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Villas El Encanto

9.6
Excellent
288 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Neighborhood
8.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
05 May 2026
Stewart
Such a fun place to stay. There are two pools, lots of trees and a Palapa with chairs and a hammock to cool out in. It’s very relaxing and beautiful and away from all of the busy tourist stuff.
Family
6/10
Pleasant
18 Mar 2026
JEROME
Room was dated, but clean, large and comfortable. 2 small pools and grounds for hanging out for a short while. Shared kitchens easily accessible. About 1.5 miles from Ferry. No walkable restaurant options. Overall, a good option at a very affordable price as a base for day trips for diving, etc.
Friends_and_family Friends
10/10
Exceptional
14 Mar 2026
Janet
A lovely place to stay. Everything we needed was available. The grounds were like a little oassis. The staff was friendly and helpful. I would definitely stay there again.
Friends
10/10
Exceptional
05 Mar 2026
Morgan
Wonderful property with very friendly staff. Would stay here again.
10/10
Exceptional
20 Jan 2026
Heladio
Wet nice clean perfect location
Good price
Excellent people
Partner
10/10
Exceptional
17 Jan 2026
Hollie
Friendly staff, beautiful grounds, very clean.
Leisure
10/10
Exceptional
07 Jan 2026
Kelly
Clean, beautiful hotel and grounds. A lovely and relaxing way to end our vacation.
Friends_and_family Family
8/10
Excellent
30 Dec 2025
Joanne
The setting was beautiful, with lush tropical gardens. It is just off the main roadway and everything was very accessible, including supermarkets and taxis. The staff was excellent and housekeeping was great. The kitchen facilities weren’t great but there are lots of restaurants not too far away.
8/10
Excellent
15 Dec 2025
Cecilia
Very comfortable villas , beautiful place near downtown. Staff very helpful and friendly.
Leisure Partner
10/10
Exceptional
04 Dec 2025
Carolynn
Wonderful bungalow surrounded by beautiful surroundings.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
megan
Wonderful customer service. They will help with bookings, taxis, acquiring a bike or motorbike…they are full service. And the property is heavenly.
Leisure Self
10/10
Exceptional
10 Nov 2025
Evgeny
Excellent place to stay in Cozumel! The hotel is a beautiful quite spot, the staff is very accommodating
10/10
Exceptional
28 Oct 2025
Colette
The hotel is lovely, it was quite quiet when I was there which was nice and they let me have a late checkout. The cabin was lovely with 3 double beds in it (was quite expensive though for off season). The kitchen and bathrooms were well stocked, the only thing was the hot water only lasted for about a minute then it was gone which is not great when washing your hair and the showerhead was not the greatest.
The staff were absolutely lovely.
Self
10/10
Exceptional
18 Jul 2025
Sarah
We loved our stay here. Villas El Encanto is located in a quiet residential area with lots of lovely bakery and breakfast options nearby. Our accommodation was excellent. 5 of us (incl 3 teenagers) stayed in a very cool and comfortable family cabin with filtered water and a fully equipped kitchen area. We enjoyed the pool area as well as the pretty garden. Thank you so much for a lovely stay - the kids were very sad to say goodbye to the dogs :-)
Leisure
10/10
Exceptional
10 Jun 2025
Zane
Check in was super easy, the property is super cute and feels super safe inside. It’s outside the party area which we love so there peace and quiet! We will be back!
Leisure Family_with_children
10/10
Exceptional
10 Jun 2025
Michelle
Beautiful, tranquil property grounds. Staff were all very friendly and accommodating. Well kept pools, shared kitchen available for use and filtered drinking water in family cabin. Loved the dogs on property as well. Walkable neighborhood close to grocery store and about half a mile to bakery and other shops.
Leisure
10/10
Exceptional
01 Jun 2025
Blair
The courtyard and grounds were a magical, lush and creative landscape. It was so tranquil especially in the evening with the pretty lighting and the large comfy hammock. It belies the outward appearance of the building (which is clean, bright and colourful). We were pleasantly surprised and as a bonus in May, we had it all to ourselves. No TV in the room, and we didn't miss it lol.
8/10
Excellent
19 May 2025
Patrizia M
All good
10/10
Exceptional
13 May 2025
Jennifer
Beautiful property!
Leisure
10/10
Exceptional
20 Apr 2025
dianne
After 2 weeks at an all inclusive, we enjoyed the quiet and relaxing stay at this villa.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Jennifer
Very peaceful, and serene environment. Staff also very friendly and welcoming.
Leisure Partner
8/10
Excellent
08 Apr 2025
Kurtis
Wonderful little spot with nice welcoming hosts.
We hadn’t noticed there was no TV in the unit, which would have been nice to unwind to, but that was our mistake.

The only other issue was there was only one Key, which opens and closes the entry gate so you need to be together to come and go. The key to the unit also is needed to lock from the inside which I’ve never seen before. My Girlfriend went out to get groceries and when I woke up from my nap I was literally locked inside the unit without a key and no way to get out! Seems like a dangerous design especially if you have kids etc.
Having said that, lovely place and nice staff.
Partner
10/10
Exceptional
30 Mar 2025
Katia
Beautiful and serene.
Leisure Family
10/10
Exceptional
02 Mar 2025
Rolf
Super helpful and jungle like yard with birds.
Leisure Family
10/10
Exceptional
02 Mar 2025
Kara

Beautiful tropical paradise in Cozumel

We Absolutely loved this hidden gem. Only a 15 min walk into the heart of town. 5 min to the grocery to pick up all your provisions. The rooms are set in the most beautiful, lush gardens. Two perfect dipping pools to cool off after a hot day in the Mexican sun. If you want to rent a jeep there is parking available in the gated compound. If you love dogs they have 6 rescues that roam the property. We fell in love with them all. It really feels like home here. All the staff are amazing and kind. We loved it so much we booked (before we left) for a month next year.
Partner
10/10
Exceptional
20 Feb 2025
Arline
These condos have a mature garden w 2 pools. Lots of birds, excellent grocery 3 blocks away. Staff on site, and a very clean shared kitchen. Beautiful clean comfortable rooms.
Leisure Self
10/10
Exceptional
16 Feb 2025
Kyle

Excellent stay and would recommend

Very nice villa. Staff were very extremely kind and helpful. Very clean. There were 4 dogs that were very sweet and kid friendly. I would definitely recommend.
Self
10/10
Exceptional
08 Feb 2025
Marc
Pleasent outdoor facilities
Leisure
10/10
Exceptional
20 Jan 2025
Gabriel
Great accommodations, location and staff.
Leisure Family
10/10
Exceptional
11 Jan 2025
Vanyse
Staff was super friendly and the all inclusive was great. Room was clean.
Leisure Family
10/10
Exceptional
09 Jan 2025
julia
Great stay
Leisure Partner
10/10
Exceptional
06 Jan 2025
Flavia
Clean with cozy bedding and lots of space. The grounds are well cared for and lush. They are lots of really sweet pups on the property. They also had a mini playground which was great. Perfect place if you have kids.
10/10
Exceptional
06 Jan 2025
Beth
The staff were friendly and helpful. My room was clean and comfortable. I could easily walk to restaurants or stores without being in the middle of a lot of traffic or touristy hustle.
Leisure Friends
10/10
Exceptional
03 Jan 2025
Garett

Perfect Family Stay!!

Was such a great stay!
Tucked away in a jungle environment.. very comfy in three beds for the three of us.. made use of the little cooker burner and fridge.. Sat outside on the patio and hammock… was PERFECT..definitely coming back!! Thank you!!
Friends_and_family Family
8/10
Excellent
16 Dec 2024
Audrey-maude
C était très bien à part les piscines étaient brouillées et pas de tv dans la chambre mais nous n avons pas eu besoin. Les lits étaient confortables et le stationnement intérieur était pratique pour nos scooters.
Friends_and_family Friends
10/10
Exceptional
07 Dec 2024
Adriana
We loved staying at Villas el Encanto. The room was beautiful and very cozy like a home away from home. Great attention to detail and the staff was very friendly. We were personaly greeted by the owners and immediately felt like family. We will for sure return for a much longer stay. We had an amazing time
6/10
Pleasant
30 Nov 2024
antoine
To many dogs barking in the property, it would start at 7am and go for the whole morning. Seret dogs... but noisy ones, also dog poop around the property👎 not for me
Owner are nice thougv
Leisure Self
10/10
Exceptional
25 Oct 2024
Don
Hannah and her son went above and beyond to make us feel welcome. The room was clean and very comfortable and quiet. They made sure we made it to the cruise port the next morning which was unexpected and greatly appreciated. Highly recommend this property!!
Leisure
10/10
Exceptional
13 Oct 2024
leonarda
Always a pleasure
Business
10/10
Exceptional
23 Sep 2024
Rachel
My husband and I travelled for the Ironman event. The location was perfect. Close to grocery store, race expo and finish line/run course. The stay itself was beautiful, secluded and was incredibly relaxing. Access to a shared kitchen was a bonus. Really great access to local restaurants within a 10 minute walk. We also loved seeing the property dogs, they were super hosts! I can't reccomeneded this property enough. One of our favourite stays.
Business_and_leisure Partner
10/10
Exceptional
18 Sep 2024
Thuy
Staffs & owner are wonderful. The one bedroom unit is super with very comfortable bed which is important for us for sleeping. Will come back again.
Leisure Partner
10/10
Exceptional
02 Sep 2024
Laura
Lovely little boutique apartments in a tranquil setting.
Ana the owner was fantastic - couldn’t have been more helpful. She recommended a great dive trip and helped organise a medical appointment.
Appartments have everything you need for a self contained/sufficient stay with all the necessary amenities. 15 minute walk into the centre of Cozumel and would probably recommend a car to make the most of exploring the island.
Great base for an island adventure - would def recommend.
Leisure Family_with_children
10/10
Exceptional
01 Jul 2024
Johana
Everything was perfect. The attention is invaluable. Really, thank you
Leisure Family_with_children
10/10
Exceptional
18 Jun 2024
Beto
Perfect for relaxing
Leisure Self
10/10
Exceptional
07 May 2024
Kevin
The property was very clean and relaxing. The staff was so nice and super helpful. Short walk to town. I would recommend staying here. Anna was awesome!
Leisure Self
10/10
Exceptional
29 Apr 2024
Lorne
My wife and I stayed at Villas el Encanto for a week. It's a real gem.
We were looking for a quiet inn, a little off the beaten track to rest and recuperate at and use as a home base to explore the island. Our two bedroom apartment was wonderful. Martin and his staff were super, very helpful.
The villas courtyard is a tropical rainforest. The sounds of birds fills the air. It's located towards the western edge of San Miguel. It's about a 15 minute walk to the heart of downtown, 10 minutes to a public beach and two blocks to the nearest supermarket.
We highly recommend it.
Leisure
10/10
Exceptional
28 Apr 2024
Selena
Would stay again. Loved how private all the suites are. 10/10 would stay again
10/10
Exceptional
26 Apr 2024
Matt
Peace and quiet
10/10
Exceptional
23 Apr 2024
Areial

Amazing

The hotel was beautiful and clean. We will definitely stay here again.
Partner
10/10
Exceptional
14 Mar 2024
Michael
This is a beautiful property, the owner is great and has a very nice staff! There’s parking in the property, and it’s located perfectly a couple blocks from the water and just adjacent to the town. A great spot for those looking for their own oasis!
Leisure Self
10/10
Exceptional
12 Mar 2024
Gary
Wonderful property and people. Just beautiful.
Business_and_leisure Partner
10/10
Exceptional
12 Mar 2024
Dawn
This visit we stayed in the small cabin and thoroughly enjoyed the entire experience. Very safe area. Within walking distance to a major grocery store and restaurants. Anna the owner, and her son and family live on-site and are very accommodating to anything you require. The compound is lush with vegetation. A wonderful, relaxing vacation.
Leisure Partner
10/10
Exceptional
23 Feb 2024
Stephen
Lovely accommodation with homey, informal vibe in jungle-like setting.
8/10
Excellent
18 Feb 2024
cathy
The little cabin we stayed in was clean, comfortable, and the surrounding gardens green and lush with tropical birds making weird noises that was cool. Bed was comfortable and ac worked great. We enjoyed our stay.
Leisure Partner
8/10
Excellent
11 Feb 2024
Frances
Lovely villa style rooms with a beautiful tropical garden and shared kitchen. Our room had a balcony looking out over the trees so we could see many unique birds. Very clean and quiet. Unfortunately the pool was out of commission when we were there but I think it was temporary.
Leisure Partner
8/10
Excellent
09 Feb 2024
David
Property is beautiful. Clearly a labour of love. Shared kitchen was lacking in basic utensils. Room was dark amd main pool was closed for several days. Beds and linens were excellent. No inside sitting area in 2 br unit we were in. Would definitely stay here again.
Leisure Family
10/10
Exceptional
05 Feb 2024
Verified traveler

happiness at El Encanto

Very very pretty. Super clean. Well maintained. Lovely staff. Comfie beds. Nice sheets. Close to shops, restos and dive shop. Very very pleased.
Friends_and_family Friends
10/10
Exceptional
23 Jan 2024
Brian
First and foremost the owner Martin was incredible. I received a text from Expedia before I even left IAH asking what time I'd be there. I replied with a time and Martin was waiting on me when I pulled up in a taxi. Check-in was very quick! A credit card swipe and the keys were in my hand. By keys I do mean physical keys. One for the room, one for the lock box, and a RFID for the security gate.. This is a small place, but very quiet. Martin was there everyday if anything was needed. I stayed in the family villa which was 3 beds and 1 bath (shower). All the beds were comfortable and the front porch with 3 chairs and a hammock was great. You're within walking distance on resturants and an Oxxo. Check-out was just as quick as check-in. The lady called for a taxi for me which arrived in less than ten minutes. You will need your own ice and drinks as well as food. Wifi was reliable. I didn't experience any interruptions. A 5 gallon jug of water is provided. The only negative I had there was there was no television. I just watch movies and football on my phone. Maybe Martin will get me a TV next time. Great place!
Leisure Partner
10/10
Exceptional
03 Jan 2024
Dustin
The property is nice and quiet, filled with nature and just outside of Centro. Was very relaxing, taxis available at the end of the street - we just walked everywhere which was fine
Leisure Family
10/10
Exceptional
28 Dec 2023
Louis
highly recommend to all. Warm family owned and operated on premises with every amenities one can possible desires. This is a super unique experience in an enchanted forest.
Leisure Partner
10/10
Exceptional
22 Nov 2023
Krystal
Best kept secret on Cozumel! The staff are incredible and always go out of their way to make sure things are ok with your room and service. This year they had a 5 gallon drinkable water and that was a life saver! Loved having that there this year! We loved spending the quiet mornings drinking coffee and listening to the birds in the beautiful landscaped gardens.
Business_and_leisure Family
10/10
Exceptional
02 Nov 2023
paul

A Great little spot

Great stay. Friendly staff and easy check in. Great location. Close to Downtown.
Friends_and_family Family
10/10
Exceptional
27 Jul 2023
Kirsti
This was such a charming place! It was a jungle oasis in the middle of the city! The sparkling lights and jungle sounds at night were enchanting! The room was so nice and the bathroom was luxurious!
Leisure Family
4/10
Poor
13 Jul 2023
Raye
Loved the idea of the place. Villas were nice. They were not maintaining the “jungle” garden area and the fountain in the courtyard wasn’t flowing. As a result the mosquitoes were completely out of control. We could not enjoy the outdoor porch or pool areas at all.

There’s not an on site restaurant or even any really close ones available for lunch or dinner.
Leisure Family
10/10
Exceptional
05 Jul 2023
yumisley

Lovely place!!!

This place was a Gem. Located in a quiet neighborhood, close to a local market. The staff was always helpful. The property garden and pools were amazing. We felt connected with nature at all times. The communal kitchen was well equipped. My husband and I are very pleased with our stay.
Partner
10/10
Exceptional
20 Jun 2023
Lindsay-Anne

Lush, green, calm oasis!

A real hidden gem! I was nervous about not staying on the beach when the main purpose of the holiday was snorkelling but the location was perfect for our 7 night stay. Away from the hustle of the town but just a 20 minute walk to all the bars, shops and restaurants, lovely luscious grounds made us feel like we were in a mini jungle. We had a hire car so could tour the island and the plentiful shore snorkelling locations! Ample parking for cars on site.

We loved our cosy cabin with plenty of wardrobe space and a kitchenette. Well decorated and really comfortable beds.

The animals are a real bonus you don’t usually get on holiday! We loved sitting on the porch with the friendly dogs.

Ana made us feel like it was a home from home and gave us recommendations.

Provided us with ample filtered water to refill our bottles so we didn’t have to buy single use plastic. Lots of mosquitos (because of the greenery) and even with big spray, a net would have been useful at night.

Great Mexican breakfast for $10pp at Silvia’s at the end of the street.

We’ll definitely stay here again if we return to Cozumel!
Partner
10/10
Exceptional
14 May 2023
Bryan

Awesome place! Great cabin & safe.

We stayed at an all-inclusive for several days but decided to add an additional night in Cozumel. We decided to pick a local spot near town. This hotel was perfect! We really enjoyed our stay here.
Partner
10/10
Exceptional
21 Mar 2023
Emily

Loved this quiet, secluded get-away

We loved our stay at Villas El Encanto. The property is beautiful and secluded, despite being just a 15 minute walk to the main plaza. I loved listening to all the birds and of course, petting the dogs. Other reviewers mentioned mosquitos, but I did not see a single mosquito during our 5 day stay, not even in the evenings. I would 100% stay here again!
Friends_and_family Family
10/10
Exceptional
21 Jan 2023
Katlyn
Awesome experience!
Business Family
6/10
Pleasant
24 Jul 2022
Verified traveler

Good but can be improved

Sweet place with friendly dogs that would greet you and join breakfast with you if you invite them. However make sure you bring bug spray with you as this place is occupied by mosquitoes.
Staff is friendly but reception house is often closed and empty.
Friends_and_family Family
8/10
Excellent
02 Jul 2022
Cody

Garden getaway

Beautiful villa with a private pool and comfortable bed. You need to get a scooter or bikes to get into town for food and shopping. WiFi did not work/ had too low of a signal to connect in our room. Service was friendly. Bring your bug spray! The lush grounds attract a lot of mosquitos.
Partner
10/10
Exceptional
19 Jun 2022
jennifer
This hotel is so unique! The grounds are beautifully landscaped and the owners are super nice. My kids loved the pools and the front porch on our cabin with a hammock. It is very safe with gated parking. It's far enough from the busy touristy areas to be peaceful but also an easy walk to restaurants, bars, beach clubs, dive shops, or pretty much anything you would want.
Leisure Family
10/10
Exceptional
29 May 2022
Tripoom
Amazing experience with Martin, loved the jungle vibe and pool as well!
Leisure Family
10/10
Exceptional
25 May 2022
Mary
A gorgeous oasis - after leaving the beauty of the reefs and beaches, returning to a lush garden to dip in the crisp, cool, salt water pool was a level above anything I'd imagined.

The wifi was so spotty that it was practically non-existant which helped me disconnect but could be an important issue for many.

There were very few other guests which helped keep the property super quiet.

There was fresh drinking water, a very clean communal kitchen, and an extremely comfortable shaded hammock. Bring mosquito repellant.
Leisure Self
10/10
Exceptional
18 May 2022
Anthony
Great place to stay Location is close the the Marina so its a short drive Nice grounds and very quite Management is very nice and the staff is excellent
10/10
Exceptional
12 May 2022
Michelle
We had a great stay at Villas El Encanto. It is situated off the main strip and easily walkable to restaurants. The staff and Martin were very helpful. They recommended great places to eat. They also have 2 pools on the property. We will be back again!
Leisure Partner
10/10
Exceptional
08 May 2022
Kaitlyn
It's hard to put into words how much I loved staying here. We chose the deluxe cabin for our stay and HIGHLY recommend it. The hotel made our trip to Cozumel really special. Nothing like waking up and being able to make coffee, sit on your private porch (maybe with a pooch friend or two) and listen to the sounds of all the wild birds. It felt like an oasis, the landscaper gets a heartfelt kudos from me. I spent my most peaceful moments either on that porch or floating in the pool watching the clouds go by.

The room itself was very clean and comfortable. We loved the cabin feel. The AC worked well and the bed was firm but cozy (I prefer a firmer bed myself). It was a bit more rustic than the other hotels we stayed at but it was still my favorite. The coffee machine and toaster oven made it so we never had to rush out for breakfast in the morning. The housekeeper did a great job which we so appreciated. Check in and check out were seemless and the attandants were very kind. Will return for sure!
Leisure Partner
10/10
Exceptional
18 Apr 2022
Kristan
This is a great little property tucked away in a safe place walking distance from everything you need for a great vacation!
Leisure Friends
10/10
Exceptional
14 Apr 2022
Meghan

Sweet hotel

Great place to stay, very close to downtown and shopping center and supermarket. Extremely cute and clean. We loved it.
Partner
10/10
Exceptional
03 Apr 2022
Lori

Quiet, relaxing and enchanting

My husband and I decided to gift a trip to Cozumel and needed to book another night before our departure in the latter part of March. We stayed in Villa #7 and it was just what we needed. The villa had a balcony overlooking a small pool with a beautiful garden view. There are no oceanview sites on the property, but the owner and the staff were exceptionally friendly and the villa was very clean and accommodating. We want to return in June with a second booking with grandchildren. This property is a walking distance from the main drive, Melgar Street, in a more quiet area of the Corpus Christi neighborhood.
Friends_and_family Family
10/10
Exceptional
29 Mar 2022
Dorje
Lovely small Hotel with beautiful gardens in a quiet neighborhood. Wonderful public spaces to relax in. Shared palapa dining spaces and nice kitchens. Owned by locals who drove us to the ferry when our taxi was late. Across the street from authentic Mexican cafe and 3 easy blocks from a super market .... sweet gift shop .... Enchantment is real.
Leisure Friends
10/10
Exceptional
14 Mar 2022
Matthew
The property was perfect for our needs. Quiet, well vegetated, safe for our son to wander by himself. Lots of friendly dogs. We made most of our meals in the kitchenette area of our room.
Leisure Family
10/10
Exceptional
06 Mar 2022
Jeffrey
This property Is just 4 blocks south of the main tourist and shopping area and 1 block off the main road to the marinas and south beaches. Everything in town is walkable or a $5 cab ride away. Comfortable rooms with common kitchen in a walled secluded private garden setting. Anna and her staff are friendly and helpful. Will stay here again.
Leisure Family
10/10
Exceptional
15 Feb 2022
Beth
Little apartments and cabins in a beautiful garden setting. 2 different pools areas with chairs and a hammock. Neighborhood dogs that love to say hello. The staff was amazing too. We had a great time and definitely will be back.
Leisure Friends
10/10
Exceptional
31 Jan 2022
Shea
Great, quiet place to relax. Will definitely come back and stay longer next time
Partner
10/10
Exceptional
20 Jan 2022
Cora
One of my best stays in Cozumel. Ana and Martin were such great hosts. We stayed in a cabin which was perfect in every way. It’s close to downtown (very much walkable to great restaurants). The property has two pools surrounded by a whimsical and jungly atmosphere. The property is in a safe area and has the added safety feature of a key fob Gate, where you can pull in cars and scooters for added peace of mind. If you’re worried about not being on the beach, there are so many options. Buccanos for a beach pass (you pay once and can use all week), punta sur, and of course the east side of the island (our favorite). We really like the villas el encanto as a home base to explore all that Cozumel has to offer. Make sure to ask Ana and Martin for their suggestions on activities and food. We were always so happy with their pointers.
Leisure Partner
10/10
Exceptional
19 Jan 2022
Christopher
Loved it! Great owners and management, lovely apartment with plenty of space, Our credit card actually didn't work at check-in and they were so patient with us while we dealt with our bank. (even let us check in and fix the money the issue the next day!) Excellent customre service.

The property has dogs running around, but they are super friendly and cute. There are about 5 of them. We are dog people and loved them. If you're not a dog person, they won't bother you, so you're still fine.

The cleaning/housekeeping was great. No worries or issues with cleanliness or COVID. They even washed the dishes in our apartment.

The only issue we had was minor. One room had ants coming in. Once we blocked their tiny entrance with a small towel, no issues. We didn't even report it because it was minor and you're on an island with bugs, animuals, and in the jungle lol.

Would definitely recommend and visit again.

Leisure Partner
4/10
Poor
07 Jan 2022
Yanhua
Was really looking forward to the stay, but the owner overbook the room and put us in a different facility

The owner has the opportunity to notify us, but choose not to.

Very disappointed...
Leisure Family
10/10
Exceptional
31 Dec 2021
Jose
Martín and his mother are the greatest hosts. From the moment you arrive, they treat you like family and make sure all your needs are met. The property is surrounded by beautiful gardens and a peaceful pool area. The rooms/cabins are clean, comfortable, and with all the the amenities you need to enjoy your stay.
On the last day when we were returning home, we had made arrangements with a taxi driver but he never came to pick us up. Martín was was so nice and helpful that he even offered us a ride to the airport in his personal vehicle. We tried paying him but he refused to take any money! We are extremely grateful and blown away by the quality of their service and the beauty of their property. Thank you Villas El Encanto. We hope to see you guys soon!!
Leisure Partner
10/10
Exceptional
29 Nov 2021
Rebecca

Top 3 Favorite Locations

Villas was amazing! I felt safe, comfortable and welcomed! Would love to go back again and the pups on site who were sweet mannered and respectful made it even better.
Partner
10/10
Exceptional
27 Sep 2021
David
The property is located in a neighborhood to the south of the downtown center. It takes about 15 minutes to walk to the town center; in-between there are two large grocery stores and several restaurants. The room I was clean and spacious. I would return here.
Leisure
10/10
Exceptional
13 Sep 2021
Shannon
Magical place hidden close to downtown Cozumel. Amazing attention to detail. Had a doggie welcoming committee
Leisure Family
10/10
Exceptional
07 Sep 2021
Meridee
The staff was incredibly friendly and helped us with amazing restaurant and snorkeling recommendations. The hotel was very comfortable and clean. The space was so peaceful--the courtyard between all the rooms is like a tropical sanctuary. It's a quiet location within walking distance of the center of town (10 - 15 minutes). I plan to go back to Cozumel and I will definitely stay here again, just very peaceful vibes.
Leisure Friends
10/10
Exceptional
03 Sep 2021
Charles
Fantastic hotel. Luxury boutique private oasis. Beautiful property - very peaceful, private, secure and relaxing. Fantastic staff and five star service. Highly recommend!
Business_and_leisure Friends
10/10
Exceptional
22 Aug 2021
Alan

Absolutely wonderful

We loved Villas El Encanto. It was our little safe haven to ride our Hurricane Grace and it couldn’t have been a more perfect spot to be holed up for the day. Martin and Cesiah are very friendly and helpful. Say hi to the dogs Maya, Lucas and Duque.
Partner
8/10
Excellent
16 Jul 2021
Verified traveler
This place is very nice and quiet. The rooms are generous and the grounds are nicely made. I would have sat out more if not for the hot weather. This is right in a neighborhood so it’s not around all the hotels and people. There is a nice breakfast place right around the corner and a grocery store. There is a common kitchen that is very nice. Did not ser one person use it besides me. Great place to stay.
Leisure Self
8/10
Excellent
14 Jul 2021
Verified traveler
Martin made check in easy. He gave us good feedback where to eat and go. We stayed in a cottage. Room size is decent for no more than 2 adults an a child.There's no TV in this type if room. Bathroom towels need to be replaced. Use your own. Location is nearby center of town and its a short drive to airport and boat ferry. Overall, it was an ok stay. ( 1 night stay)
Leisure Partner
10/10
Exceptional
11 Jul 2021
Maria

Amazing

Excelente Servicio
Al Cliente
Super limpió
Comodo
Ambiente agradable
Friends_and_family Family
10/10
Exceptional
05 Jul 2021
Verified traveler
The property is clean and quiet. the dogs on the.property are.friendy! The rooms are spacious and tidy..The employees are friendly and knowledgeable. I will definitely come back.
Leisure Family_with_children
10/10
Exceptional
01 Jul 2021
Verified traveler
Dry personalized quiet yet near to many place’s
Leisure Family

Location & surroundings

Villas El Encanto
Calle 21 Sur No 44 Entre Rafael E Melgar Colonia A, Cozumel, Mexico

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Villas El Encanto

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