Name: Villablanca Garden Beach
Address: Carretera Costera Sur Km 3, km3, Cozumel, 77600, MX

8/10

Excellent

07 Jul 2026

David

Good stay, as always, but property could use some sprucing up. Great place for a low key chill. I'll be back.

Self

10/10

Exceptional

05 Jul 2026

Jennifer

Huge rooms and bathroom!! Walk out to the pool. Clean! Ocean just across the road. I suggest renting a scooter or buggy to drive around the island. So many beach bars to visit. We took a deep fishing tour, strongly recommend! So relaxing

Friends_and_family Friends

2/10

Poor

29 Jun 2026

Gina

We are on vacation now and have had nothing but disappointment since we have been here. The description says there is on sight car rental, but there is not. It says made to order breakfast but you have to purchase a meal ticket then take it to a restaurant at a different location. It says there are two pools, there is not. It says there is a swim up bar, there is not, in fact, there is no bar at all. There is a full size refrigerator but no microwave to heat up your food. We had to ask for additional sheets for the couch because it was dirty. We had to ask for more towels because our bathroom had only one for the both of us. There were no wash clothes, we asked twice and never got any so we had to go buy our own at the store. Then they hosted an event at what would have been a restaurant area (but not open for guests) and left the food sitting out until the next morning. Our toilet stopped up and when we asked for a plunger we waited a good 30 minutes and my husband had to go ask again. He found the employee joking around in the hallway while we had poop almost floating into our bathroom. Also tripping hazards because of plants growing up the the fake grass on the walkways. Then we had to tell them our air wasn't working and when got back from dinner no one was working on it so my husband went back to the front and ask what was going on and they said the compressor was out and nothing could be done and offered us 1 night free. We still had 3 nights left and and to rent an apt

Partner

6/10

Pleasant

19 Apr 2026

Matthew

If you are traveling on a budget, it’s an okay hotel. One thing it has is the access to the small beach (400 Feet away) but the beach isn’t maintained well and has some trash but is totally doable. My major complaint was the plumbing (toilet and shower) clogged constantly and overflowed while showering. Second complaint is the “bottled water service” they give you 1 regular sized bottle of water per person and you have to walk to the front desk with the empty bottle to ask them to refill it… yeah. The tap water on the island is not drinkable, so unless you go to the store and buy drinks (a taxi ride and carry all back to hotel) you will need the water service. This one issue takes a lot of time and makes zero sense. They could easily install a one gallon , refillable Culligan style water dispenser with cups and it makes no trash or waste. Very simple. I’ve stayed here two times about 10 years apart (2015/2026) and I’ll go somewhere new next time. I just don’t want to ask for a refil with my crusty water bottle or stand in a shower with 3 inches of water and who knows what floating around.

Partner

10/10

Exceptional

06 Apr 2026

Ian David

Great budget friendly hotel. The staff is super friendly. Housekeeping was exceptional! The rooms are vintage themed with comfortable beds. The pool is nice, the hot tub though was not heated unfortunately. No food options on site, but only a 2 minute walk to store. Better option for breakfast or dinner is Noventa y tres which has amazing food! 3 minute walk. Would stay here again!

Partner

8/10

Excellent

03 Mar 2026

Lynwood Wayne

It was a two sided review.
First, I was put in a room that was at the back of the property that the view was into some bushes that I looked through to see a tennis court. Not the garden property view what is advertised.
Then no restaurant as advertised on their website, it was closed.
Then the advertised and pictured beach wasn’t a beach, it apparently belongs to a closed hotel and a guard who chased me off to a totally rocky area.
After my initial review I was upgraded on the second day to a very nice room that met all expectations and more.
So the room was very nice, the property is beautiful and I enjoyed my stay. Unfortunately the restaurant and lack of beach was disappointing.

Self

4/10

Poor

21 Feb 2026

Rita

Bathroom smelled like sewage leak. Took three days to move me to a different room. Linens, bedding, towels need to be laundered better, or replaced. The grounds are charming, but need attention.

Self

2/10

Poor

04 Jan 2026

Gani

Disappointing Experience – Would Not Recommend

The only positive aspect of this hotel is that the room is spacious. Unfortunately, aside from its size, the hotel offers nothing of value.

Everything in the room feels old and outdated, and there was a constant humming or buzzing noise that made it difficult to relax or sleep. The overall condition of the room did not meet reasonable expectations.

Despite booking and fully paying for a reservation with breakfast included, the hotel did not provide breakfast at all. There was no breakfast service on-site. Instead, we were redirected to a neighboring restaurant. Our refund request for breakfast is declined too. When we asked for other recommendations, we were again directed to the same restaurant, which felt dismissive and unhelpful.

Additionally, only one bottle of water was provided on the first day. After that, we were told we could refill water at the reception, which was claimed to be open 24 hours. However, in the evenings, the reception was consistently closed, making this option unavailable.

Overall, the hotel failed to deliver basic services that were promised at the time of booking. The service quality was poor, communication was lacking, and the experience was disappointing. I would not stay here again.

Leisure

8/10

Excellent

11 Nov 2025

Michael

Room was clean.

Leisure Friends

10/10

Exceptional

10 Sep 2025

Leslie

We have stayed at Villa Blanca several times over several years. We love the staff, the cleanliness and comfortable beds.

Leisure

6/10

Pleasant

07 Aug 2025

John C

Property seemed rundown. No restaurant on property. Landscaping was shaggy
However staff was friendly and helpful and polite. Our room was very clean.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Coates

Friendly staff. Safe parking.

Leisure Family

10/10

Exceptional

30 Apr 2025

David

The Villa Blanca Gardens is my three-star go to in Cozumel, and I have been there many times. It is away from the hustle and bustle and overcrowding of downtown when cruise ships come in and is generally unaffected by boat tourism. Many folks stay here for the dive, snorkeling and other activities that are available just across the street in front of the facility. One of the best parts is the beautiful garden that is the center of the surrounding rooms. Some good dining opportunities are within walking distance
and the on-site Stingray bar & grill is ok for drinks and a quick bite. However, it is too far to walk to the main shopping areas down town, but it is closer than the all-inclusives further south along the West Coast. A great place to truly relax. I call the Via Blanca \"my garden Villa get away' that helps me reset mind and body from my busy life back home. If you didn't want/need the all you can eat and drink crowded scene of the all inclusives, the VB is a good budget option.

Leisure Self

10/10

Exceptional

03 Mar 2025

edward l klingaman

Swimming pool and the grounds were kept up very nice.

Leisure Self

8/10

Excellent

28 Dec 2024

David

The Villa Blanca Gardens is my go to for a short getaway, having stayed there 6 times in the last 4-5 years. It has a beautiful landscape, is across the street from the beach and two dive/excurson piers. Very diver friendly, with dive trips leaving from piers across the street. It has a pool, but no Waterpark, so not as noisy as many of the all inclusive resorts. The current on-site restaurant/bar (Stingrays) is pretty good and not overly expensive on paper, but they give you a poor exchange rate on the dollar. Restuarant/bar staff are friendly and helpful. Stingrays is small as is the Via Blanca generally; thus, there are not a lot of hard core drinkers hanging out there, and I have never seen a person unduly inebriated at the facility. There are four other really good restaurants within walking distance as well. It is an older 3 star facility in Mexico, so don't expect new cushy chairs, but the rooms have a nice Mexican/Caribbean atmosphere, comfortable beds, good AC, and many have a partial view of the ocean. The penthouse has a panoramic view of the ocean from a very large private terrace. If you want a chill out place to stay, avoiding the 'all you can eat buffets' with marginal food, then the Via Blanca Gardens is a great budget wise place to stay! Thus, leaving you money to explore better food and varieties of outdoor activities on sea and land on your own, and there is plenty of them!
I recommend the Villa Blanca Gardens, and look forward to a return visit myself!

Leisure Self

6/10

Pleasant

15 Dec 2024

Barbara

Two of us were in Cozumel to scuba dive and have been to Cozumel before but have not stayed at Villa Blanca. The hotel was nice, clean, fine in every way but doesn’t really cater to divers. The pier across the street can be used by dive shops to pick you up with no charge, which is great. However, the restaurant is run separately from the hotel did not open on time, says 7am, but no one was there until 7:20, and we had a boat to catch, so after that, we bought breakfast in the groc store and ate it in the room. We are also disappointed that the hotel didn’t provide drinking water dispensers like many dive resorts do, so we had to buy a lot of plastic bottles. We bring our own water bottles, hoping to fill them up and not add to the plastic waste on the island. There is no outdoor shower to rinse off before going to the room, even tho they do have a pool. And finally a big rinse tank for our equipment would have been great, but we had to do this in the shower. If you are not a diver, this place is fine, but divers beware.

Leisure Friends

8/10

Excellent

06 Nov 2024

michael

I like everything except the flimsy chairs on the small patio

Leisure Partner

10/10

Exceptional

29 Aug 2024

Leslie

We have stayed at this property several times and will continue to do so in the future.

Leisure Partner

4/10

Poor

14 Aug 2024

Yevgeniya

Dark water came out , salty and was itchy. Could not close door for awile.tv in room had some issues too. It was good only cheap price but we would not stay for whole vacation trip . We needed cheap place to sleep only one night.Staff was nice but thats about it.Just sad place for vacation 😢. Should ne 10 dollars per night.

Leisure Family

4/10

Poor

20 Jun 2024

maija

We've stayed here many times. The facilities have not been updated in 20 years. Our air-conditioning unit stopped working 3 times although the staff were prompt in fixing it. Nora at the desk was friendly and helpful but the facility is dated and uncomfortable. We moved to another place after 2 nights.We primarily chose it for its convenient location for scuba diving. But we will not be staying there again.

Leisure Family

8/10

Excellent

09 May 2024

Dolly Anne

Other than the doors not locking properly it was a nice stay. Restaurants are walkable as well as shopping, diving and ocean view

Leisure Self

10/10

Exceptional

30 Apr 2024

John

Its a great value and very quiet. Set off the street is peaceful but still across the street from the water.

Leisure Self

10/10

Exceptional

25 Apr 2024

dennis

Beautiful grounds, and a wonderful staff.

Leisure Partner

10/10

Exceptional

21 Apr 2024

Jason

A great property and great staff!!! We choose the panoramic penthouse and it was great!! Private huge balcony, huge living space and bedroom!! The beach across the street was great.

Leisure Pet

4/10

Poor

22 Mar 2024

TIMOTHY

We stayed at this property many years ago, and since then it has gone into slow decay. Linens were not cleaned, sink drain was leaking on the floor every time we used the faucet, both entrance doors are not insulated so it gets extremely humid inside the room, poor ventilation in the bathroom, the restaurant is not in service and there is no food available. If you’re there to just have a place to crash and go out into the water then you’re OK. Also across the street the restaurant is closed and there’s very limited places to snorkel like we use to have years ago.

10/10

Exceptional

21 Mar 2024

Hannah

Very quiet resort with a very spacious and comfortable room. Always felt safe when enjoying the property at night or walking to somewhere else downtown. Cabs are always driving by and you can take one downtown for $8. The staff was friendly and tentative. The only downside would be that it’s not directly on a beach. That being said the beach is right across the street. Very easily accessible. Can’t wait to stay here again!

Business_and_leisure Partner

8/10

Excellent

15 Mar 2024

Janell S

This property is a traditional older hotel. It is well maintained and reasonably clean and priced right. If you’re looking for a quiet, no frills vacation, this place foots the bill.

Leisure Friends

2/10

Poor

22 Feb 2024

Annette

Buyer beware. This place is dank and creepy.
I’m sure it was once charming, and the grounds are expansive. It could be lovely again with repairs and attention.
I was put in a room in the rear of the property near a driveway with open access to the street. The room had a door connecting to the adjacent room, and the only other entry/exit was a sliding glass door with a teeny tiny lock. Not secure at all. And no working telephone in the room.
The pavement and concrete is very uneven and I fell and injured myself leaving the property.
I did not stay overnight because I was able to find a much safer hotel with much better vibes down the road. I came back to collect my luggage once it was daylight. I was willing to take the financial loss for my safety and hoped they’d be decent and refund the remainder of my stay when I checked out at noon.
Buyer beware. They refused even a partial refund.

Leisure Self

10/10

Exceptional

11 Feb 2024

Phil

This is a nice outdoorsy property. Very clean. It's for people who know Cozumel and don't want to spend a fortune on accommodation but just want a nice clean, quiet comfortable place to stay with a nice pool and walking distance to activities and food. Half-sized fridges or larger in each room with modern TV.

Business Self

10/10

Exceptional

23 Jan 2024

kathleen

The staff are very helpful and friendly. They could use more drying surfaces, maybe a retractable or stationary bar for wet items, but the room was spacious.

Leisure Friends

6/10

Pleasant

07 Jan 2024

Verified traveler

Good location. Bizarre 2ft shower pit.

Located 30 min walk from town. Best to rent a car. It is quiet. Nice location just across the street from the beach. Nice mature landscaping. Older building in decent shape. No safe in the room so we had to store our valuables in the lobby lockers for a fee. Also if you needed a beach or pool towel you had to rent them from the hotel. Be very careful in the bathroom not to fall in the awkward 2 ft deep pit for the shower, it is literally a hole in the ground, very bizarre. Really bad smell in the bathroom coming from most likely shower drainage pipes. If you left the door open it would smell up the whole room but if you kept the door shut it would solve the smell problem. So you must keep the door closed or the room will smell from the bathroom drainage pipes. Didn’t drink the shower water but the shower water has a slight salt taste to it. Probably coming from the water source the government provides and the water pipes most likely have a crack/s allowing ocean water to seep in. It’s Mexico so you never drink the tap water. Staff is friendly and helpful.

Partner

4/10

Poor

07 Jan 2024

David

This could be an amazing property with a little tlc
Many much needed updates including bedding,fixtures,all around maintenance.Restaurant would be outstanding if it were open..

Leisure Family

10/10

Exceptional

06 Jan 2024

Cristyna johanna

Muy bonito jardines ,

Leisure Friends

2/10

Poor

13 Nov 2023

Richard

We pay specially for ocean view and they gave me a hall view. So we left and stay in other hotel

8/10

Excellent

04 Aug 2023

Connie

Room was nice, roomy, good a/c. Comfy bed. Large bathroom - we had a superior ocean view room.
The restaurant and bar were closed; however, we were within easy walking distance of other eating establishments.
Large clean pool with plenty of chairs.
No coffee maker in room; however, fresh coffee was available by the pool area each day. There was a mini-refrigerator in our room.

Leisure Family

4/10

Poor

24 Jul 2023

Verified traveler

Villablanca Needs TLC

Arrived last ferry from Cancun, so hot & tired in the dark, dragging our luggage. Booked for 1 night last min change in plans.

The place has potential to be lovely. I rent Airbnb props at home. Upon arrival, the place had a musty smell. Air-con was on, but frig was unplugged. The white plastic shower curtain in the bathroom was partially attached. I didn't dare take a shower if the presentation wasn't nice. The decor is from the 70's. I don't think they've replaced or modernized the bedding, bedspread, pillows or linens. Couldn't sleep due to lumpy, stinky pillows & grayish sheets. When I pulled the smelly orange bedspread off, I noticed mold patches. The toilets you had to hold the handle down for a full flush. The patio door lock was rusted closed so you couldn't enjoy the patio seating to enjoy the garden. They provided 2 bottled waters which was good for brushing teeth.

Next day, I found the coffee, powdered cream, sugar, clean ceramic cup, & a plastic spoon under the covered patio outside by the closed restaurant. But no other amenities. The pool & jacuzzi were nice, but the lawn chair cushions were weathered. No pics to s.

When you have the Carribean sea as your backyard, tourists coming in want that vibe of relax, unwind, breathe fresh air & desire beautiful things to look at.
Unfortunately, we didn't get that environment at Villablanca. A few modern upgrades, de-cluttering & deep clean would be beneficial.

Jara on the checkout was helpful & gave us good tips.

Friends_and_family Family

10/10

Exceptional

12 Jun 2023

Terrill

Magical garden , peaceful, tranquil

Leisure Friends

10/10

Exceptional

27 May 2023

David

A beautiful garden, small pool, helpful staff and a quite getaway. I love Cozumel and this is my go to place, especially when my goal is relaxing.

Leisure Self

10/10

Exceptional

14 Mar 2023

Jim

Older property that has been well cared for. Quiet and peaceful, friendly staff, and beautiful landscaped areas. The restaurant is currently closed but they have coffee, tea and water out for the guests every morning. We really enjoyed this older hotel!

Leisure Family

10/10

Exceptional

06 Mar 2023

Heidi

I love the property due to the fact that it’s nestled in amongst beautiful palm trees and they have a lovely cooling pool too. The rooms are very spacious which is great when sharing a room with someone else.

Leisure

10/10

Exceptional

03 Mar 2023

Barry

The grounds were well kept. It was like a tropical garden everywhere you looked. The staff was very welcoming. Our room was like being in a tropical forest on three sides. The air conditioner was nice and cold. Bed was hard as is typical in Mexico. Its a older hotel with a lot of charm. Will definitely stay here on our next trip to Cozumel...

Leisure Partner

6/10

Pleasant

24 Feb 2023

susan m

We stayed 11 nights. The rooms are clean and have a frig.It's an older property but the pretty grounds and swimming pool are well taken care of. Staff are friendly and helpful. Their is no resteraunt on site but coffee and tea are provided starting at 8am.
It is a long walk into town, at least 30 minutes, we rented a car and were glad! Next door is a small cafe/ bar that serves breakfast- coffee, scrambled eggs, hash browns and toast for $5 total.

Leisure Partner

4/10

Poor

23 Feb 2023

Cindy

The location as pretty good but the room was extremely outdated, smelled pretty bad and wasn't very clean. I would definitely not stay here again.

Leisure Partner

6/10

Pleasant

23 Jan 2023

William

The property is beautiful, and is located in a relatively quiet area, but just a short, 20-30 minute walk from town. However, the rooms are dated, you can hear people talking in the next room, and the shower water is cold. Also, there is no ice machine. There are refrigerators in the room.

Leisure Self

2/10

Poor

06 Jan 2023

Jim

Hot water issues. Plumbing issues. Poor condition of facilities. Did not meet expectations of advertising.

Leisure Self

10/10

Exceptional

22 Nov 2022

Gregory

Great Place for Ironman and All

Our room was perfect for the two of us and within walking distance of many amazing restaurants, small shops, diving rentals, and downtown. Even though the hotel was older than some of the bigger resorts, it was much quieter and laid back than the bigger places. We were there for Ironman Cozumel and the hotel was a perfect place to watch your athlete on the bike course then walk to downtown to support them on the run.

Partner

10/10

Exceptional

06 Oct 2022

ROBERT

This property was a nice place to stay. I stayed here once before In 2001 and it has grown a lot since then. It has a nice swimming pool and is across the road from the beach where are you can snorkel or book scuba diving in trips. The property offers free Wi-Fi and cable TV in Spanish.

Leisure Self

8/10

Excellent

02 Jul 2022

Mary

Spacious room, great housekeeping. Was hoping restaurant would have been more available. Front desk people nice and also the Dive owners next door. Pretty much need to take a cab anywhere you want to go. Most of the cab drivers overcharged us because we were tourists.

Leisure Family

10/10

Exceptional

02 Jun 2022

David

My favorite place to relax in Cozumel. Helpful staff, and great rates with upgrade to suite on 2nd booking with Expedia. Some furniture and fixtures could use upgrade. Now Restaurant Mgr has improved food and service. H
Beautiful grounds and relaxing. I'll be back!

Leisure Self

8/10

Excellent

01 Jun 2022

Derek

I like the rooms, they are a very interesting layout.
I had problems with WiFi, the Manager moved me to another room and resolved the issue very quickly.
Staff are Friendly, very helpful. The distance to the Centro is a long walk but transportation is very economical and not a problem.
I experienced high humidity while i was there, probably the season I stayed.
I will stay again.

Leisure Self

2/10

Poor

04 Apr 2022

Michael

Restaurant/Bar closed. No ice - no service

Leisure Partner

10/10

Exceptional

04 Mar 2022

Erika

I payed very little for my room and my rating reflects value for the price. With all taxes and fees included we payed less than 60 a night. This is an older hotel, not at all in the style of a typical American chain. Our room was very basic but the grounds are lovely and there is nice snorkeling across the street and several fun beach club/restaurants nearby where one can eat, snorkel, and watch the sunset. This room might not suit everybody; I've heard that the more expensive options on the property are considerably nicer. No coffee making supplies are provided. Sheets were clean and cotton but fairly coarse, not much furniture in the room and only outlets were behind the television. The shower has only one temperature, which is too hot for me, but most people like hotter showers than I do. Fridge worked well. AC and ceiling fan kept things plenty cool. Windows have screens and wooden shutter/blinds, so very little natural light (intentional in this style of architecture for hot climates). A good made to order breakfast was available two days of our stay and coffee all 3 (both for a fee). On the 3rd day we ventured out, just steps from the hotel to a cheaper and equally nice breakfast at Papa Hogs. The jacuzzi is not heated and the jets don't work. We enjoyed the unheated pool. I should also mention that our travel was delayed by a day because of a snowstorm at home and the management graciously moved our reservation despite the fact that it was a non-refundable booking.

Leisure

6/10

Pleasant

06 Jan 2022

roxanne

New Years Eve in Cozumel

Pros & Cons to this hotel
The room it self was clean overall. The entire property needs some attention to certain areas. Our room was nice except the curtain to balcony was covered in mold on the back side. But beds were comfortable and room was very clean otherwise. Nice bathrooms but getting towels was difficult. 1 of our balcony chairs was broke along with 2 other rooms that had friends had had balcony chairs that needed replaced as well.
The pool was nice but the furniture outside cushions were in need of replacement. The beds that are by the pool no one would lay on as the cushions were black underneath.
No coffee pot in room so purchased our own as it was $2.00 to go get coffee each morning from little place next door so easier and cheaper to buy own and leave behind.
Nice quiet location and easy to grab a taxi and get where we wanted to go with much ease. So lots of conveniences to the property.

Friends_and_family Friends

8/10

Excellent

05 Jan 2022

KIMBERLY

Property grounds were beautiful. Our room, although clean, needed serious updating and maintenance. Our room was way in the back of the resort, those by the pool upfront looked more modern and updated. The staff couldn’t be nicer and more helpful. When reported about different items that needed fixed, they were prompt to respond. The food in the little restaurant was good and affordable. In all, it was affordable and convenient.

Leisure Family

8/10

Excellent

30 Dec 2021

Vincenzo

This place has a great location, walk distance to many places. It’s very clean, the rooms are bigger and better than the pictures show it.
The down size is that the beach across the street is pretty rocky and no lounge chairs.
The breakfast is simple: bread, fruit, egg, coffee and juice.

Leisure Family

10/10

Exceptional

19 Dec 2021

karina

Beautiful, Quiet, Serene and Great Location. We will be back soon.

Leisure Partner

10/10

Exceptional

07 Dec 2021

Karl

Great place to stay! Love the location and the staff was awesome! Thanks for a great time!!

Leisure

8/10

Excellent

02 Dec 2021

humberto sordo

Location. Hotel is close to diving marina.

Leisure Self

10/10

Exceptional

24 Nov 2021

James A.

Monica at the front desk was the best.
Ill come back just to say hello to her ❤

Leisure Self

6/10

Pleasant

21 Nov 2021

Robert

This is a nice little hotel, old time flavor to it. I felt I got good value for what I paid and will remember this hotel for future reference.

The room is basic, but I really only needed a bed and shower, the TV and fridge made it a little more adequate.

When I first got there, the fridge was not cooling. They quickly replaced it.

I did have an issue, that did not affect my vacation. Expedia showed this resort as having breakfast included. When I went down, I was told I needed to get a ticket from the front desk. They told me I did not have that included. I contacted Expedia, who tried to sort it out for me, but the bottom line, it wasn't included. Oh well, in the whole scheme of things, it's not ruining my vacation, but I did ask expedia to remove the advertised \"breakfast included). I'd walk into town and get some fruit or munch on snacks in the room. 4 days left of my vacation and I walk to the front desk to inquire about a covid test and get the info. The guy at the front desks asks if I want my breakfast coupon!

It seems I get breakfast now! Okay, so I go to breakfast and order scrambled eggs. I get easy over. Every day this happens. Language barrier I was not able to overcome, even when pointing at the words on the menu. I like easy over, not gonna ruin my day. I also asked for grapefruit fruit, same thing, ended up with OJ, which was fine. I might get silverware, LOL!!! They have awesome burgers!!!

Leisure Self

10/10

Exceptional

19 Oct 2021

Jeff

Staff were very friendly and helpful. Monica was a wonder at the front desk - nice to have someone who speaks English so well and showed us a number of rooms till we had just what we wanted. Will return at another day. Only thing that needs work is the tennis court net wasn't even close to the proper height. Didn't really matter since it was so hot and humid that we didn't play at all. Hotel is directly across the road from the ocean so its a quick walk to the sea for some snorkeling or swimming. Breakfast is complimentary but the tickets were handed out like they were bank notes with all sorts of stamps and procedure. Totally stupid. Food was good.

Leisure Family

8/10

Excellent

25 Sep 2021

Kimberly

I have been to this property many times over the years and have always love everything about it but this time has been notably different. The restaurant was understaffed....slower than hell. If you have it on the menu the expectation is you can make it...really missed the last proprietor..food was not good, had dirty silverware and we found other options. Housekeeping and groundskeepers were great! Front desk was ok but should be much more knowlegable in regards to ferry scheduling. Gentleman in dive shop was excellent and went out of his way for me it made my day. We paid very good money for the Penthouse suite it was awesome but very Outdated! No spoons in kitchen area. Outside deck is fabulous but why paint the beautiful terra cotta roof tiles gray is beyond me took away the charm of the building. After many visits would i come back ....maybe

Leisure Friends

10/10

Exceptional

27 Aug 2021

Terrill Lee

I Love the naturalness of the property . Ethentic atmosphere. Cheerful and helpful staff.

Leisure Friends

2/10

Poor

14 Aug 2021

Verified traveler

Location of the property is very convenient.
Rooms are dated, MOLD everywhere. No WIFI available (even advertised). Breakfast was supposed to be included and they didn't honor it.
We gave $20 deposit for the beach towel and the manager told us at checkout that we never did. She refused to give it back to us.
This property is poorly managed.

Leisure Family

10/10

Exceptional

09 Jul 2021

Verified traveler

GREAT, I love this hotel,I stay there any time I am in Cozumel (past 15 years),staff is like my family ( Pauline, Adrian, Malibu, Edy ) , THANK YOU.

Leisure Self

10/10

Exceptional

08 Jul 2021

Nicole

We are family now!

My partner and I had the pleasure of staying at Hotel Villablanca and we absolutely enjoyed ourselves. The staff seriously makes this hotel amazing. They cater to you and make you feel so at home. The rates are so good, $54 a night and we were right by the pool. If you want luxury this isn't the place, go to one of those crappy all inclusive resorts, if you want to genuinely experience the island, their beautiful people and take it all in, then stay here. We will definitely be back. We have made family here now.

Partner

6/10

Pleasant

04 Jul 2021

Verified traveler

The water pressure was non-existent. Also NO hot water -- we all know if it doesn't come out of one tap- try the other one. We spoke with others staying there and they said the same thing. Breakfast was exceptional and we had a dinner that was very good. Staff was very friendly. Thank you Malibu!! She is a gem!!

Leisure Family

10/10

Exceptional

24 Jun 2021

Verified traveler

The room, the entire property was beautiful! Breakfast was delicious! For sure, we are staying here next time we go to Cozumel.

Leisure Family_with_children

6/10

Pleasant

13 Jun 2021

Verified traveler

We like the location out of town

Leisure Family

10/10

Exceptional

23 May 2021

Verified traveler

This is a Mexican hotel. I like my room to reflect the culture if the country I'm in, and Villa Blanca does that well. Beautiful grounds and a breakfast made by Arturo every morning by the gorgeous pool. Right next door are 4 different dive shops. Across the street are 2 beach clubs. And there are 3 restaurants to walk to. Yes it takes awhile for the hot water to kick in. It's an island. Frankly having hot water at all is a luxury. If you want hot water let it run. If you want to conserve water, shower in the cold water. Great price, great pool, great beach across the street. We always stay at Villa Blanca

Leisure Partner

8/10

Excellent

01 May 2021

Verified traveler

NICE VIEW OF THE OCEAN, AND VEY GOOD SWIMING POOL,

Leisure Family

10/10

Exceptional

22 Apr 2021

Karlee

Can’t wait to return

We had such an amazing stay at this hotel! The property is absolutely stunning, the gardens are so beautiful and everyone was incredibly friendly. We had a lovely room with great air conditioning, full size fridge and king size bed. The general manager, Alejandro, made us feel right at home and made it super easy to stay an extra night! (We didn’t want to leave). Arturo, the owner of the restaurant made a lovely breakfast for us every morning and was so friendly and attentive. We had Dinner at the restaurant one evening and he went all out to make it a wonderful experience for us and the food was incredible. You are steps away from the beach and the pool is so inviting. We can’t wait to come back. Thank you to all the lovely staff that made our stay so memorable.

Partner

10/10

Exceptional

05 Apr 2021

Verified traveler

The staff in the front desk very friendly and attentive. Continental breakfast included.

Leisure Family

10/10

Exceptional

31 Mar 2021

Verified traveler

Staff was great! Malibu was fabulous! Very welcoming! Room was fantastic!

Leisure Self

2/10

Poor

29 Mar 2021

Verified traveler

Ok, I am not a complainer but this has been the worst property we have ever stayed at. So we came over from Playa just to snorkel for the day but fell in love and thought we would stay a night to snorkel some more the following day. We found this property and they had a special running so we thought ok what the heck.. After a day of swimming in the ocean I was so eager to take a shower... I walked into the the room and straight to bathroom and it’s a sunken tub... no rails to hold on too only two feet drop and the shower head was about 15 feet high because of the drop, so you got a dribble of water....WORST of all the water was SALT water running through their pipes.. so I didn’t get a fresh clean shower my hair was rough, my skin sticky and awful. Lucky we had bought some water bottles for our day trip so I used a towel and wiped down as a much stickiness as I could. We turned on the water in the sink and the spigot fell off and then the water started leaving from under the sink...so we put the towels down...the comforter was like sleeping on sand paper, no safe in the room and the door didn’t have a secure lock.. All in all it was a horrible experience, pictures don’t look that bad but believe me it was not nice.

Leisure Partner

2/10

Poor

22 Mar 2021

Karen

not the best experience :*(

detailed review on google...
spent 1 night here out very last night in Mexico and our trip
cons...
-charged extra bc my family members that were 4 wanted to be in one room. but they gave me a third room that supposedly i had already paid for anyway...
-shower head was sucky, need to fix
-breakfast issue, did not receive breakfast tickets at check in & no info on breakfast until next morning... no breakfast for under 18 year olds (my niece and sister are 15),, breakfast is only toasted bread coffee or juice,. 80 pesos more for an egg.

pros:
-beautiful rooms *specifically the ones with a sofa bed* are beautiful on the inside and the view is beautiful, the colonial feel of the place and the green garden is great!

Friends_and_family Family

8/10

Excellent

17 Mar 2021

George

It was a very nice little hotel.. very friendly staff and also a great location from all the action. Beautiful pool and

Partner

6/10

Pleasant

09 Mar 2021

Verified traveler

The place is too old ,,Cozumel is an old island but for the price you can get something better

Leisure Family

10/10

Exceptional

14 Jan 2021

Andrew

We stayed at Villablanca for 2 weeks. We had a great stay! The grounds are beautiful and the rooms are very spacious. The room decor needs to be upgraded from what my grandmother would have had in the 1980’s, but overall everything was great. Israel the manager, and the rest of the staff are also wonderful. Thanks for making us feel at home!

Business

8/10

Excellent

12 Jan 2021

Michael

Great location for a scuba diver(me!) The staff were all very friendly and helpful. Arturo served up the Continental breakfast every day right in time. The pool and grounds are beautifully maintained. A wonderful place to stay.

Leisure

10/10

Exceptional

04 Jan 2021

Verified traveler

This was my backup choice. The hotel I wanted to book was blue angel cause I booked to learn PADI there.
Good place to stay, safe and quiet. Walkable distance to blue angel
Their breakfast was good though. Love their omelet

Leisure Partner

6/10

Pleasant

17 Dec 2020

Verified traveler

Staff was so nice! Location is good. Internet not so good. Also, didn’t like that I ended up paying more than what was advertised.

Leisure Self

8/10

Excellent

02 Dec 2020

Andrei

Nice

Very nice place to stay!

Friends_and_family Family

8/10

Excellent

07 Nov 2020

JimandTara

Nice hotel, close to food and drinks. Very close to our favorite dive crew SCUBA MAU. We stayed for 7 days and because of a hurricane in Honduras, it rained every single day and closed the ports so we couldn’t dive. Hotel staff is fantastic and extremely helpful.

Leisure Family

10/10

Exceptional

25 Oct 2020

Randy

We are able to upgrade rooms at no charge since we sre repeat customers.

A little disappointed they are not serving breakfast at this time at the restaurant.

Would appreciate a hair dryer and iron in rooms so not have to travel with either.

Leisure Family

10/10

Exceptional

16 Oct 2020

Davis

Highly Recommended

VillaBlanca, what a fantastic place. The owners are awesome. The security is great. The suites are large and spacious with a full size fridge. I was here during the tropical storm and the hurricane. The owners were fantastic. Due to the nature of the suite (lots of windows). They offered me a safer room that had wooden shutters. I went through the cat 2 storm in one of these. Slept all night long like a baby. Location is fantastic. More or less 3 miles from downtown and about 8 miles from where I scuba dive. Reasonable rates, excellent service and very safe.

Self

8/10

Excellent

16 Oct 2020

Melanie

Staff is excellent. Property gardens are beautiful. The hotel is old Mexico architecture....We stayed in a spacious superior room...We will return...

Leisure Family

10/10

Exceptional

08 Oct 2020

John

Great staff. A little dated but charm more than makes up for it.

Partner

10/10

Exceptional

04 Oct 2020

John

Great Spot, will return!

Loved the charm of this property. For us it was an amazing value. We were there for a tropical storm and hotel staff was great in accommodating us. The owner of the restaurant/bar was amazing as well!

Partner

10/10

Exceptional

31 Mar 2020

Shawnna

The onsite pub had excellent food. The hotel was very accomodating when our flight was rescheduled twice. Very quiet and closee to our new favorite dive shop, dive mau.

Leisure Partner

8/10

Excellent

31 Mar 2020

Andrew

Beautifull grounds and relaxed atmosphere. The Pub had a nice traditional North American breakfast, I didn't have to go far for my morning coffee and toast and a varied dinner menu at a reasonable price.

Leisure Self

4/10

Poor

17 Mar 2020

Verified traveler

The only thung i liked about the property that there was nature everywhere but the pool amd the jacuzzi was dirty along with the sink and shower water was salty the hotel rooms looked sketchy and old

Leisure Family

8/10

Excellent

16 Mar 2020

Verified traveler

Place to Relax

Excellent service at restaurant and bar. Thanks Tim!

Friends_and_family Family

10/10

Exceptional

15 Mar 2020

Terry

Hotel was quaint and nice. We only stayed for one nite because we had other plans for the rest of the week. Would recommend for travelers if they needed a place to stay!

Friends_and_family Family

8/10

Excellent

15 Mar 2020

Verified traveler

Very laid back. Very close to my dive shop. Affordable decent food on site. Friendly accommodating staff.

Leisure Self

4/10

Poor

28 Feb 2020

DM

No hot water for the first two days, no water at all on the third day, patio door did not lock, sewage smell outside our room every morning, bathroom sink leaked all over the floor due to a crack in it, balcony barely big enough to sit on, one of front desk clerks couldn't be bothered with the issues we had, hotel manager addressed every issue but everyday it was something else, booked for 17 days moved after the 5th day, restaurant and bar was fine, some of the employees were friendly, confused about the good reviews, maybe we just had a bad room, i do not recommend this hotel unless for a very short stay or if desperate.

Leisure Partner

8/10

Excellent

26 Feb 2020

Bill

Garden like grounds with pool, bar restaurant. Jacuzzi not hot, but warm

Leisure Partner

6/10

Pleasant

20 Jan 2020

Verified traveler

A lot to like here. It kind of has the vibe of a really nice hostel minus the dorm rooms. The garden is a great place to lounge and the pool is nice. Also if you wanna escape the harrassment of the sales people the location is nice. Lots of solid eating and drinking options.

The two big drawbacks were the cleanliness of the room and the non-existent wifi. The rooms are by no means dirty, but dust is an issue thanks to the ancient blankets they use - definitely time for an update. Again if you don't have a dust allergy you'll be fine (unfortunately my partner does).

The wifi wasn't working in our room B5 for 3/5 days we were there. Not ideal

Leisure Partner

10/10

Exceptional

16 Jan 2020

Kalisdad

Villablanca is a great place to stay if you are looking for peace and quiet! The room was cleaned every day while we were gone,clean towels and fresh linens when we wanted them. They include free bottled water-you have to go to the office to get it. The pool was nice and clean. My only complaints are the wifi is not very stable and it takes a couple of minutes to get hot water.

Leisure Family

6/10

Pleasant

31 Dec 2019

CozLover

Property is nice. I liked location. The lock on balcony that wouldn’t lock. Was first told they would send someone up. I called to follow up and was told (without even looking) is was not fixable. I had already unpacked, so I pushed back. They sent a maintenance guy and it was fixed in 10 minutes. Other than that issue staff was nice.

Leisure Self