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Hotel Pal Cozumel

Cozumel · Mexico

15A Avenida Sur 106 CentroView location

6.8/10Good20 Reviews
Cleanliness7.4/107.4
Service7.0/107.0
Comfort7.4/107.4
Condition6.0/106.0
Neighborhood6.6/106.6
Amenities5.4/105.4
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Pal Cozumel

Boasting a shared lounge, terrace and views of city, Hotel Pal Cozumel is situated in Cozumel, 33 km from Faro Celarain. Featuring an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.

The accommodation features a concierge service, and organising tours for guests. At the hotel, rooms are equipped with a wardrobe and a flat-screen TV. At Hotel Pal Cozumel rooms come with bed linen and towels. The area is popular for cycling, and car hire is available at the accommodation.

The nearest airport is Cozumel International Airport, 2 km from Hotel Pal Cozumel.

Read more about this hotelShow less

Hotel Pal Cozumel is centrally located in Cozumel, a 4-minute walk from Benito Juarez Park and 6 minutes by foot from Cozumel Maritime Terminal. This aparthotel is 0.5 mi (0.7 km) from Museo de la Isla de Cozumel and 2.3 mi (3.6 km) from Villa Blanca Reef.

Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Featured amenities include express check-out, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Childcare
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Sunday: 8:00 AM - 10:00 PM
    The check-in location differs from the property location. Check-in location: [EN RECEPCION A SU LLEGADA]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: USD 15 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

San Miguel Church 0.3 km / 0.2 mi
Central Plaza 0.3 km / 0.2 mi
Benito Juarez Park 0.3 km / 0.2 mi
\"Benito Juarez\" Municipal Market 0.4 km / 0.2 mi
Punta Morena 0.4 km / 0.2 mi
Cozumel Maritime Terminal 0.5 km / 0.3 mi
Museo de la Isla de Cozumel 0.6 km / 0.3 mi
Cozumel Fiscal Pier Ferry Terminal 0.6 km / 0.4 mi
Malecon San Miguel 0.8 km / 0.5 mi
Cozumel Museum 0.8 km / 0.5 mi
Rafael E Melgar Statue 0.9 km / 0.5 mi
Los Cinco Soles 0.9 km / 0.6 mi
Punta Langosta Cruise Terminal 1 km / 0.6 mi
Punta Langosta Pier 1 km / 0.6 mi
Plaza Punta Langosta 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Concierge
  • Outdoor freshwater pool
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Pal Cozumel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Pal Cozumel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Pal Cozumel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Pal Cozumel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Pal Cozumel

6.8
Good
20 Reviews
Cleanliness
7.4 /10
Service
7.0 /10
Comfort
7.4 /10
Condition
6.0 /10
Neighborhood
6.6 /10
Amenities
5.4 /10
17 reviews shown
2/10
Poor
09 Feb 2021
Verified traveler
One of the worse hotel experiences I have had. Room was not clean. There were stains in the linen and towels. The walls and furniture were old and worn down. Staff was rude and not helpful. They insulted me and refused to accommodate our requests. I refused to stay in a place where I can’t trust its higiene during a pandemic, and left. They refused to return my money and I had to pay for two hotels.
Leisure Friends
10/10
Exceptional
14 Dec 2020
James
Nice staff, loved the rooftop view.
Partner
2/10
Poor
17 May 2019
Edward

No hot water!

Although the price is dirt cheap the place felt rundown. Before it being a hotel it was an apartment complex. No running hot water, the breakfast was less than being continental, the bath towels were stained with (you couldn’t tell). Beds were not comfortable. Location was alright but your view was not anything spectacular, you were staring at a water tower.
Partner
8/10
Excellent
09 Mar 2019
Arlette

Place is ok

A little bit expensive for the confort you can get. Big room but very poor distribution.
Nice terrace, but i found the walls are really low, for what I reccomend to be extra vigilant if you have kids
The hotel offers a selection of bread with butter/jam/nutella and coffee in the morning (nice detail)
It doesn’t have space in the bathroom to put your stuff. No vanity in the bathroom.
Beds and pillows are just ok
It doesn’t have elevators, so if you have any walking problem is not a place for you.
Very close to tge ferry.
Near the central market where you can eat at a very reasonable price
Family
2/10
Poor
06 Sep 2018
MICHAEL

Awful! Awful! Awful!

Awful experience! The place was old and very dirty. The rooms were extremely loud and dark and felt unsafe. After 10 mins here I immediately checked out and cancelled my reservation. They refused to return my fee. The next morning I woke up to an unauthorized charge of $100. I wouldn’t suggest anyone stay here.
6/10
Pleasant
27 Jan 2026
Yony
La habitación tenía detalles como el televisor tenía daños en el audio el conteo sin baterías y la parrilla de la cocina no funcionaba
Business
10/10
Exceptional
29 Mar 2021
Genoveva

Ampliamente recomendable

Un lugar tranquilo y bien ubicado, con desayuno rico y buen trato de los empleados.
Partner
8/10
Excellent
19 Jan 2021
Mathias

Small hotel, walking distance

For the Price, it was okay.
Partner
10/10
Exceptional
15 Jan 2021
Minerva Marlen

Agradable para descansar

Mi experiencia fue agradable pudimos descansar
Partner
10/10
Exceptional
21 Jan 2020
Daniel

Buen Hotel

La verdad me gusto el Hotel
Me atendieron Bien
La alberca estaba Limpia
Las habitaciones Limpias
Lo recomiendo
Friends_and_family Family
6/10
Pleasant
15 Apr 2019
Lívia

Somente para dormir

- piscina suja
- quarto sujo
- café da manhã mega fraco ( torrada, café e suco)
- quarto igual o da foto
- recepção com serviço regular.
Friends
8/10
Excellent
02 Jan 2019
Verified traveler
La atención, el wifi, la programación de tv y la terraza son excelentes.
Leisure Family
4/10
Poor
16 Nov 2018
Juan
Los empleados muy serios, me dejaron encargado a mi llegada con otra persona de otro local.
Un relajo poder ver las noticias por el sistema de tv que tienen
Lipio, aire acondicilonado es de ventana no mini split.
El desayuno solo es cafe, 1 pan y jugo no natural
Business_and_leisure Self
4/10
Poor
21 Oct 2018
MARIO CESAR

Muchas cosas que mejorar

El supuesto bar, aun no esta abierto, despues de las 6 no hay nadie en recepcion, la tv es smart, y al internet ser pesimo, nunca funciono y como no hay quien te ayude despues de las 6, no hay nada que hacer en el lugar
6/10
Pleasant
28 Aug 2018
Verified traveler

Lugar bien

Lugar bien, pero se me hizo pague más de lo que cuesta
6/10
Pleasant
06 Aug 2018
EDGAR

OCEANMAN PLACE

SOLO ESTUVE 7 HRS Y NO TUVE TIEMPO DE CONOCER LA TERRAZA, FALTA ESTACIONAMIENTO, ELEVADOR, Y UN POCO DE ILUMINACION, RECEPCION 24 HRS ASI COMO ALCUALIZAR LOS AIRES ACONDICIONADOS POR MINISPLITS QUE SON MENOS RUIDOSOS. PERO EN GENERAL BIEN EL LUGARCILLO
10/10
Exceptional
30 Jul 2018
jareth

Exelente ubicación para todo

La atención es exelente y la vista es excelente la piscina es excelente para lo niños pequeños

Location & surroundings

Hotel Pal Cozumel
15A Avenida Sur 106 Centro, Cozumel, Mexico

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