Naomi's Inn

8/10

Excellent

31 Jul 2026

zdenka

Very good location,cross the street from hospital,closed to downtown and all area I wanted to visit.
Very accommodating host
.
Great coffee and breakfast. For money great value.
Big room.
Maybe only is needed for bathroom a glasses.
Fantastic fridge in the room.
A lots of parking space.
Thank you.

10/10

Exceptional

20 Jul 2026

Baron

Marci was so helpful and pleasant and her breakfast was the best. The room was beautiful and comfy . We will be going back.

Partner

2/10

Poor

19 Jul 2026

Cheryl

Inn itself is pretty. Room was clean for the most part, and beds were comfy. Our only issue was with the person who checked us in and with whom we interacted throughout our stay. We arrived 15 minutes prior to check-in to find a sign on the door teeling us to call a number to check in. The call went to voicemail both times that I called, and right after the 2nd call, a woman opened the door. She made it a point to passively aggressively remind us that we were early (a whole 15 minutes!) & tell us to come inside & we'd have to wait because she was running around & wasn't ready for us. Mind you, we hadn't complained or said anything to her; we were simply standing at the door when she opened it. Once inside, she asked us who we were & I proceeded to tell her that I believed the room was booked under my name, only for her to cut me off with a snippy \"Well, let's just see what I have on MY end and we will take it from there, ok?\" For my mom's sake, I kept my mouth shut & we completed the awkward interaction. I hoped it was just a fluke, but the next morning at breakfast, it continued, w/more bizarre behavior in front of her other guests, telling me where to sit, then saying I should get my coffee first, responding \"OR NOT!\" sarcastically when I didn't obey her orders (maybe I didn't want coffee?). Not sure why she felt the need to direct us or behave in such a strange & antagonistic manner, but we felt very uncomfortable & unwelcome. Worst part of an otherwise great trip.

Family

10/10

Exceptional

13 Jul 2026

Susan

Good stay

10/10

Exceptional

03 Jul 2026

BRIAN

The room was excellent! Very comfortable. Just like being home!!
The two breakfasts served were over the top!! Gourmet service!! Juice and coffee were great.
Great vibes were given off during the whole visit!!
Next time in Springfield, we be staying with Namoi!!

Partner

8/10

Excellent

19 Jun 2026

Eric

breakfast was delicious. staff was extremely helpful and accommodating.

only negative was there was way too much clutter. too much furniture and too many decorative thingys on top of the furniture.

Partner

6/10

Pleasant

23 May 2026

Patricia

Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She heard all the conversations that morning which started very early , including the fish tank motor running every so often.

Family

6/10

Pleasant

18 May 2026

Doug

Hi,

We stayed at this B&B for UMass graduation and the proprietor was well aware as they had grad signs everywhere in the lobby area. However breakfast was served between 8:30-9:30am, when graduation was at 9am. When we asked if possible to get it served earlier, we were told no 'we do not have to go'.

Never received this response at a B&B before, especially when there is an early event they are well aware of. That combined with never seeing the proprietor the whole time we were there, felt more like we were staying at a chain motel than a bed and breakfast.

Sharing with others in case you find yourself in a similar situation with a tight morning window at UMass.

Partner

10/10

Exceptional

16 May 2026

John

He room was very clean, the staff was engaging and the breakfast was delicious.

Partner

8/10

Excellent

16 May 2026

Sarah

Very pretty room

Family_with_children

10/10

Exceptional

16 May 2026

Andrea

The breakfast was outstanding, individualized homemade delicious. The muffins were memorable. Marci was an amazing host. She was so attentive to all of the guests needs and individualize their requests. The room was impeccably decorated and comfortable.

Self

10/10

Exceptional

04 May 2026

Daniel

We really enjoyed our brief stay at Naomi's. It's a real Bed and Breakfast, with real home-made breakfast, great coffee, and an old-time charm that you really have to search for these days. The recommendation of where to eat was also spot-on. Will stay again.

Pet

10/10

Exceptional

02 May 2026

Lakia

I had an amazing experience and will definitely be back! I was so relaxed and comfortable the entire stay.

Self

10/10

Exceptional

21 Apr 2026

Alicia

Room was perfect, spacious, clean and comfortable. Breakfast was prepared fresh and check-in/check out was easy.
Close to the hospital, whivh was our main reason for the trip - would definetely book again under different circumstances as well.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Robert

Breakfast was exceptional. We couldn’t have been happier during our stay.

Partner

10/10

Exceptional

22 Mar 2026

Carey Lynn

So cute and accommodating to our schedule

10/10

Exceptional

10 Mar 2026

Luis

Stayed here for a weekend with a good buddy of mine and had an absolutely delightful experience with Marci as our wonderful host making sure we were accommodated to and that our stay was as great as it could be. The breakfasts she cooks (herself by the way! Are delicious and she always makes sure to fine tune to your allergies or tastes. The room was cozy and all the themes are so charming! Looking forward to returning if I ever find myself in the Springfield area again :)

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Warren

My wife and I stayed in the Asian Flair room and it was absolutely amazing. Loved this room! It was clean, cozy and so relaxing. We was greated by Marci ( hope i spelled that correctly) and it was a very warm welcome. She gave us a heads up on some of the activities in the area and was very friendly. I loved the breakfast area and breakfast itself was good. I felf very comfortable here and my wife loved it too. When we come back to Springfield we will be staying here again. Highly recommend Naomi's Inn Bed and Breakfast to anybody that's thinking about staying here.

Partner

10/10

Exceptional

23 Feb 2026

Michelle

beautiful decor, AMAZING breakfast

10/10

Exceptional

01 Feb 2026

Michelle

Gorgeous place, welcoming, accomodating host.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Marielle

Artful and inspiring interior decorating and delicious French toast for breakfast!

6/10

Pleasant

24 Nov 2025

Carol

Staff didn't realize that not everyone has a cell phone. When we arrived there was no one on the premises. Information about check-in was on a text which we do not check. We managed to call but the call went 3 times to an answering machine and not to the proprietor. After about 10-15 minutes the proprietor arrived.

Business Partner

10/10

Exceptional

06 Nov 2025

Donna

Simple yet delicious and well executed breakfast. Perfectly cooked eggs.

Business_and_leisure Self

10/10

Exceptional

28 Oct 2025

Andrea

The breakfast was quite good.
The bathroom mirror was too high to be able to comfortably put on my makeup.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Julia

Caring B&B! Marcie was great!

Leisure Partner

10/10

Exceptional

14 Oct 2025

aidan

We absolutely loved our stay. The room was perfect, Naomi was extremely kind and welcoming, food was delicious, and the entire check in/out process was extremely easy. We’ll definitely be back!

Leisure Partner

10/10

Exceptional

05 Oct 2025

Alex

Wonderful hospitality in a very quaint house.

Friends_and_family Family

8/10

Excellent

28 Sep 2025

Elaina

Naiomi was wonderful. It’s incredibly impressive how she runs the inn by herself, and she made us a very yummy breakfast. The other guests were friendly, and the liveliness made us feel right at home. We stayed in the “Cape” room, and the TV in there is HUGE. Would stay again!

Leisure Family

10/10

Exceptional

11 Sep 2025

Ngoc

A humble abode with character.
Cozy unique rooms.
A delightful down-to-earth host.
Delicious simple breakfast in an intimate setting.
Bed and Pillows are super comfortable.
Bathroom is clean and spacious.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Laura

Great host and breakfast was excellent.

Business Family

10/10

Exceptional

02 Sep 2025

Edward

The staff was fantastic. The accommodations we wonderful and the home made breakfast was delicious.

Leisure Family

10/10

Exceptional

02 Sep 2025

fernando

friendliness

Leisure Partner

10/10

Exceptional

28 Aug 2025

Carrie

Our family of 4 loved our stay at Naomi’s place! A lovely one of a kind property and friendly, thoughtful host! No stress parking, clear keypad check-in. Beds were spacious and comfortable. Delicious breakfast and dog-friendly. We’ll definitely be back!!!

Leisure Pet

10/10

Exceptional

28 Aug 2025

Bal

The good: This is a nice place to stay for a night if you like quaint bed and breakfast places. It's a large house with uniquely decorated rooms. Marcie is the host and cook. She's great to deal with. She customises the breakfast for individual tastes. She has an extensive variety of coffee and tea. They have a chicken coop in the back yard.

The OK: The room was small. The desk was small. The bath space is small. There's no closet. It would be really helpful if they would add some hooks to hang clothes.

I personally would stay only for 1 night.

Leisure Self

10/10

Exceptional

23 Aug 2025

Anthony

a family member was in the hospital- staying in this b&b was convenient, comforting and peaceful. just what we needed. great breakfast and fun decor. our hostess was charming and helpful.. would definitely return..

Business Family

8/10

Excellent

12 Aug 2025

Danielle

Lots of stairs. Property could be cleaned and freshened up.

Leisure Partner

2/10

Poor

06 Aug 2025

GR

As dirty as the room was we didn’t care to have breakfast there even though it was free. Cleaning standards are very low if owner considers that clean is leaving hairs from previous guests in bathroom. Dusty bedroom and dirty floors. No visual signs to guide you in the right direction of where to park upon arrival. Not the best customer service from owner of property.

Leisure Family

10/10

Exceptional

29 Jul 2025

Marilyn

Proprietor fantastic - room very roomy - great breakfast

Leisure Partner

10/10

Exceptional

27 Jul 2025

Gerri

I left feeling nourished and nurtured

Staying at Naomi's Inn not only gave me a nice break and EV charging stop for my long drive from Owego, NY to Rockport, MA; it brought me the magic of Marci, the owner. She restored this beautiful home, where she lends her unique/fun touch. Plus, she is an amazing listener and human being, who made a wonderful breakfast and conversed with several interesting guests, including a psychiatrist, EMT in paramedic training, and HVAC engineer/pilot. What a special place this is.

Self

6/10

Pleasant

27 Jul 2025

Michael

Nice setup but breakfast is not until 8:30 which is not ideal for those travelling

Leisure Family

10/10

Exceptional

20 Jul 2025

Zewei

Charming room, convenient quick check-in, great breakfast, friendly host, quiet.

10/10

Exceptional

19 Jul 2025

Laura

We had a great stay and breakfast was delicious!

Leisure Family

10/10

Exceptional

15 Jul 2025

Maureen

Very nice little room for 1-4 people! The beds felt great, and the room seems very premium. Quite affordable—a good bang for your buck, and also great for short term stay! The room features creative and whimsical decorations. Whole house fun and charming.

Leisure Family

10/10

Exceptional

11 Jul 2025

Carolyn

Naomi’s Inn was cozy, clean, and beautiful. The room was thoughtfully decorated, and the bed was very comfortable. Breakfast was absolutely delicious. If we are ever in the area again, we will return!

10/10

Exceptional

03 Jul 2025

Michael

Everything was fine. The only negative was the breakfast was too healthy related. Not my cup of tea.

Leisure Family

10/10

Exceptional

02 Jul 2025

Sonia

Very unique property! Comfortable and spacious rooms, and nice breakfast area.

10/10

Exceptional

30 Jun 2025

Karen

Charming inn with a great personality! All rooms have different interesting decor. Mort’s library was more like a suite than a single room; very spacious. Innkeeper Marci was great!

Leisure Friends

10/10

Exceptional

23 Jun 2025

Edward

The room, beds, bathroom, everything, were all great. Breakfast and the dining area, clearly the hosts go out of their way and put a lot of passion and effort into making the experience memorable, in a very good way. There's an outdoor patio area and fire pit - although we didn't use it, it looks really nice. I can't say enough positive things about our wonderful hosts. Highly recommend.

Friends_and_family Family

6/10

Pleasant

15 Jun 2025

Roberta

Easy to get to highway

Leisure Partner

10/10

Exceptional

13 Jun 2025

Meghan

So homey and welcoming. Directly across the street from hospital. Thank you!

10/10

Exceptional

12 Jun 2025

Osasikemwen

Gorgeous room and decadent breakfast. I loved my stay.

10/10

Exceptional

30 May 2025

gary

The room was very nice, well appointed with antiques and little thoughtful touches. The bathroom sink support was an old cast iron sewing machine stand - clever :).
The host, Naomi, was a delight to talk with over breakfast, very dedicated to her job!

Leisure Partner

2/10

Poor

13 May 2025

Bruce

Convenience

Leisure Partner

8/10

Excellent

12 May 2025

lori

Great location for staying close by the hospital

Very convenient for overnight stay before a procedure at Baystate Hospital as it is directly across the street. We live an hour away and were required to check in at 5:30 am. We set our phone alarm for 5 am and were on time! We would have had to get up at 3:30 am otherwise!

Partner

10/10

Exceptional

10 May 2025

Sharon

This property is very convenient for those having business at bay state hospital located across the street. Older Victorian house decorated with antiques and eclectic.

Self

10/10

Exceptional

06 May 2025

Avi

Naomi’s Inn is a delightful found. Quirkily (but comfortably) furnished it harkens back to another era. The breakfast bar is a sight to behold as are many of the other furnishings. Fun to see. As is Marci, the owner. It’s clear that this is a work of passion and she does it well. Breakfast was a wonderful bonus as is conversation with Marci.

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Stacy

Amazing place. I have stayed many times in 4 different rooms. The host is the best! Will keep going back!

Business Partner

10/10

Exceptional

15 Apr 2025

Jill

We stayed for two nights in April 2025 in the Louis XIV Room. What a lovely stay. The room is spacious and clean. The food was delicious and the host is kind and has lots of information on local points of interest. There are many free parking spots on site. Centrally located to everything, and location was nice and quiet.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Kelsey

Cozy and sweet

6/10

Pleasant

30 Mar 2025

Lucy

We did not receive the room we booked and paid for.
We were put in Morts with a questionable Queen and not Simply Elegant with a king. No one greeted us and I called the number on the door and was told we had the library room. Not what we booked. Location , however was great.

10/10

Exceptional

23 Feb 2025

Anastacia

My family had an amazing time staying in the wonderful themed room here. The food was restaurant quality and everyone we worked with was helpful and friendly with an excellent response time. I can't recommend this place enough!!!

Leisure Family

10/10

Exceptional

06 Feb 2025

Claire

It's not sterile like the Marriot, more like staying in someones home but with super easy check in. Breakfast was delicious.

8/10

Excellent

06 Feb 2025

Laureen

Eclectic, friendly host, delicious breakfast

10/10

Exceptional

02 Feb 2025

Bob

Across the street from Bay State. Perfect place to stay if you have a 6 am check in time at the hospital.

Business Friends

10/10

Exceptional

26 Jan 2025

Suzanne

Great stay. Hostess was friendly

Partner

10/10

Exceptional

10 Nov 2024

Melissa C

So glad we stayed here!

My daughter and I had a great stay at Naomi's Inn B&B! From the ease of checking in, to the unique decor, to our lovely room with a big comfy bed, to the amazing breakfast, we enjoyed it all and would highly recommend staying here.

Friends_and_family Family

6/10

Pleasant

07 Nov 2024

Verified traveler

Reliable, clean and safe.

Partner

10/10

Exceptional

23 Oct 2024

Julie

This is a cute and eclectic B&B. Delicious breakfast served on China with stemmed glassware for juice and big mugs for coffee. All served around an old grand piano. Animated conversation with other travelers a plus. The shower in our room was very nice, but the room was a little light so needed my face mask. Not the first time I needed it on our journey. ( I need it really dark). We retire early so did hear other people coming and going. All in all…enjoyable!!

10/10

Exceptional

21 Oct 2024

Melinda

Host made it easy for us to checkin when we came late. Lovely breakfast, nice people, and creative hostess. Very enjoyable.

Leisure Partner

8/10

Excellent

13 Oct 2024

Dennis

The B&B was quite charming. Room was spacious, clean and very comfortable. The owner was very friendly. Would definitely come back.

8/10

Excellent

24 Sep 2024

Robert

Naomi is a very pleasant hostess

Leisure

2/10

Poor

14 Sep 2024

Leslie

This was just awful. I would neither recommend or stay her again.

Business Family

10/10

Exceptional

31 Aug 2024

Cheryl

3 night stay for doctor visits and to visit friends. Inn was very nice and Marci was fantastic. I felt safe once I was at the Inn but I wouldn’t walk around the area alone especially after dark. However I would absolutely stay there again.

Self

6/10

Pleasant

05 Aug 2024

Lucy

Omg so many objects, I feel like I was in a museum. So difference betwen the pictures en reality.
From outside it looks line an abandon house
And it s in front of an hospital
Je ne retoutnerais pas

Leisure Self

8/10

Excellent

22 Jul 2024

catherine

A very nice in across the street from Baystate Hospital

10/10

Exceptional

17 Jul 2024

George

Wonderful, quiet space, full of personal charm from the owner/operator, Marci. She’s intentional about creating a space for a wellbeing stay. Great selection for a bed and breakfast over a hotel chain. If you are new to B&B, this is a great first timer space with an owner who charms with purpose of building a community.

Business_and_leisure

10/10

Exceptional

08 Jul 2024

Claudette

I love the peace and quiet in this area. The hospitality was priceless, the hostess was very friendly and engaging. She made her guests feel comfortable and happy. I would definitely recommend this place. Thank you Naomi’s for your hospitality, it was very much appreciated.

Leisure

10/10

Exceptional

03 Jul 2024

Gayle

Marci the owner was very accommodating and served an exceptional breakfast each morning. The decor, many of her own whimsical drawings on the walls, are fantastic and give the inn a very unique ambience.
The beds were comfortable and rooms more than adequate. Very convenient to Six Flags and much better than a hotel room. We loved our stay there and will go back again for sure.

Leisure Family

8/10

Excellent

16 Jun 2024

JESSICA

very charming property. classic style of a bed & breakfast. Daily homemade breakfast which was nice-- would be nicer to have some options, toast, cereal etc rather than just the same thing for every guest, however the food was good, just sparse. Tea/coffee always available. Very cute set-up for a breakfast bar, or can eat outside on the porch. The staff (I think the owner?) Marci was very accommodating and friendly.

The rooms seem nicely decorated with modern bathroom. Our room was Anthony's Room-- it was a bit small and there was no where to sit to eat our take-out dinner while watching TV except on the bed which can get messy-- I would recommend to the property to offer trays so guests can more easily eat in bed while watching TV as there was no sitting area for that in our room. Some of the other rooms seem larger with more sitting space. TV includes netflix. Overall the property itself was quiet, but the hospital is across the street (ambulances), and we were on the first floor and could hear the guests and staff speaking loudly in the eating area right outside our door which kind of killed the romantic vibe in the moment that my partner and I were having. The property is cute, there's a little garden and chickens in a coop. It could probably be improved a bit to make the vibe more romantic with more services-- maybe some hanging christmas lights, special services for couples, etc. Overall a nice place to stay and would definitely be back but would try a larger room.

Leisure Partner

10/10

Exceptional

10 Jun 2024

Matthew

Very elegant bedroom and the dining room was fun and funky.

10/10

Exceptional

08 Jun 2024

Brenda

Na

Leisure

6/10

Pleasant

11 Apr 2024

My

Can hear the people walking upstairs and the people get into building.

10/10

Exceptional

29 Mar 2024

Robert

Very delightful and large room. Innkeeper is very welcoming. Breakfast was great!

Leisure

10/10

Exceptional

24 Mar 2024

Caitlin

Great Overnight Stay!

We were traveling from NJ and needed an overnight stay with 2 teenage boys. We selected Naomi’s because of the bunk bed room attached off the main room, so it would give the kids privacy. When we left later than planned and had a late arrival, the owner gave us digital codes to get into the B&B and the room so there was no need to check in at a certain time. The common areas are whimsical with decor and murals, the room was tasteful and very clean, and well thought out. This B&B was close to everything and the breakfast and coffee the next day was great. We had excellent conversation with the delightful owner. If we are ever traveling through the area again, we will certainly choose Naomi’s again.

Friends_and_family Family

10/10

Exceptional

23 Mar 2024

Anne

Very fun, charming and welcoming.

Leisure Partner

10/10

Exceptional

21 Mar 2024

Suzie

Breakfast was great! The room was much bigger than anticipated. The bed was very comfortable just what I needed.

Leisure Self

10/10

Exceptional

16 Mar 2024

Josiah

Naomi’s Inn is an eclectic place, each guest room has a unique look and feel. It’s a warm inviting place, and your host provides a warm breakfast. Plenty of on-site parking, and conveniently located near highway access and downtown. I’ll definitely check their availability next time I’m in the area.

Business Self

10/10

Exceptional

12 Mar 2024

Jay

Given my professional needs to be in Springfield MA several days a month NAOMI'S Inn offers me a place to feel safe , provides flawless service and very unique rooms to your choosing. Offering a relaxing and quiet atmosphere the owner is very authentic and in a heartfelt way makes you feel warmly welcomed. This is truly a very special property. Nothing like it anywhere in the Springfield region. Premier place to stay one or more nights.

Jay S.

Business Self

8/10

Excellent

03 Mar 2024

Janet

I liked the eclectic decor, the comfortable bed, the great shower, and the host.

Leisure Partner

10/10

Exceptional

21 Feb 2024

kyle

Great value B&B

I have stayed here a few times now and enjoy it very much. The check-in process is all provided to you ahead of time so you just need to enter a code to get into the building and into your room. The place is always well appointed, clean, and in a safe quiet area

Business

10/10

Exceptional

03 Feb 2024

Bob

It was a very nice, comfortable place. The room we had was spacious and well apportioned.

8/10

Excellent

01 Feb 2024

Sherryl

Beds were divinely comfortable.
Rooms were spotless and accommodating.
Shower was difficult for seniors to access.

Business Friends

10/10

Exceptional

29 Jan 2024

Kyle

Woulf stay again

Clean, spacious, updated room with a large tv, fast wifi and a desk to wkrk from.

Business

10/10

Exceptional

01 Jan 2024

Jennifer

Cute and Comfy

Very cute and comfortable B&B. Marci was so wonderful and she cooked us a lovely breakfast.

Partner

10/10

Exceptional

27 Dec 2023

Heather L

Fun and different!

Fantastic customer service from start to finish. Room was beautiful and breakfast was AMAZING and served at the piano bar!😍

Partner

10/10

Exceptional

15 Dec 2023

Arthur

A hidden gem and affordable option to chain hotels. Very nice made to order breakfasts too. We had a memorable two night stay and will be back.

Leisure Partner

10/10

Exceptional

28 Nov 2023

Joseline

I would come back, memorable

I enjoyed my stay at the bed and breakfast. It's cute quaint place with attentive excellent staff. I checked in with my boyfriend and my dog. We both felt welcomed and made to feel right at home. I would come back again. Probably try out another one of thier themed rooms. I stayed in the Gamma Green and liked it. The towels smelled a bit funny but everything else was great. The breakfast was yummy. I like that they have their own chicken coop for their own eggs. I like that they do what they can to source their own food. It was Thanksgiving, so pumpkin french toast was delicious to enjoy on such day. All in all a great experience.

Friends_and_family Family

8/10

Excellent

25 Nov 2023

Megan

Naomi’s is super convenient, with a homey touch, pet friendly and terrific breakfasts. We had great conversations with all the guests and the owner.

Leisure Partner

8/10

Excellent

12 Nov 2023

Lisa

Owner were very attentive and accommodating, however whoever lives upstairs needs to stop walking during the night. Parking was not explained so hope we parked in the correct spot.

Leisure Family

10/10

Exceptional

31 Oct 2023

Dustin

Loved it!

What an excellent place to stay in western Mass! Super nice place to stay if you want to avoid run of the mill hotels. Easy parking in back and Marci was a super friendly host!

Friends_and_family Family