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Residence Inn Springfield Chicopee

Springfield - MA · United States

500 Memorial DriveView location

9.4/10Excellent555 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location9.2/109.2
Neighborhood8.6/108.6
Value9.0/109.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Springfield Chicopee

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area. Grab a bite from the snack bar/deli serving guests of Residence Inn Springfield Chicopee.

Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM. Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Chicopee?

This hotel has 625 square feet (56 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite. Make yourself at home in one of the 115 air-conditioned rooms featuring kitchens with refrigerators and stovetops.

Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Chicopee Falls Dam - 1. 5 km / 0.

Read more about this hotelShow less

9 mi- Chicopee Memorial State Park - 1. 6 km / 1 mi- Connecticut River - 5. 4 km / 3. 4 mi- Indian Motorcycle Museum - 5. 7 km / 3. 6 mi- Holyoke Heritage State Park - 6 km / 3. 7 mi- Canal Gallery - 6.

6 km / 4. 1 mi- Holyoke Merry-Go-Round - 6. 6 km / 4. 1 mi- Wistariahurst Museum - 6. 6 km / 4. 1 mi- Volleyball Hall of Fame - 6. 8 km / 4. 2 mi- Blunt Park - 6. 8 km / 4.

2 mi- Holyoke Medical Center - 6. 8 km / 4. 2 mi- Mercy Hospital - 7 km / 4. 3 mi- Fun Time Lanes - 7 km / 4. 4 mi- Lake Lorraine State Park - 7. 3 km / 4. 5 mi- Baystate Medical Center - 7.

4 km / 4. 6 mi. The nearest airports are: Westfield, MA (BAF-Barnes Municipal) - 21. 5 km / 13. 3 mi Bradley Intl. Airport (BDL) - 39. 9 km / 24. 8 mi The preferred airport for Residence Inn Springfield Chicopee is Bradley Intl. Airport (BDL).

With a stay at Residence Inn Springfield Chicopee in Chicopee, you'll be within a 10-minute drive of MGM Springfield and Chicopee Falls Dam. This hotel is 11.2 mi (18.1 km) from Six Flags New England and 1.2 mi (2 km) from Chicopee Memorial State Park.

Make yourself at home in one of the 115 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Chicopee? This hotel has 625 square feet (56 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 100.00 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Tax ID - C0006830610
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    21
  • Optional fees
    • Fee for wired internet in public areas: USD 6.95 per stay (rates may vary)
    • Pet fee: USD 150 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Spanish

Nearby attractions

Chicopee Falls Dam 1.5 km / 0.9 mi
Chicopee Memorial State Park 1.6 km / 1 mi
Connecticut River 5.4 km / 3.4 mi
International Volleyball Hall of Fame 5.9 km / 3.7 mi
Shriners Children's New England 6.3 km / 3.9 mi
Holyoke Merry-Go-Round 6.6 km / 4.1 mi
Holyoke Medical Center 6.8 km / 4.2 mi
Mercy Hospital 7 km / 4.3 mi
Mercy Medical Center 7 km / 4.4 mi
Lake Lorraine State Park 7.3 km / 4.5 mi
Baystate Medical Center 7.4 km / 4.6 mi
Winchester Square 7.9 km / 4.9 mi
Springfield Armory 7.9 km / 4.9 mi
Brightwood Ave. Park 8.1 km / 5.1 mi
Springfield Technical Community College 8.1 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 115
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
Show 28 more facilities & services
  • Laundry service
  • Babysitting service
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Bar
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Hot tubExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 37 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable15 photos

    Residence Inn Springfield Chicopee

    STUDIO KING SIZE BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Disability-friendly bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Bathtub or Shower allocation on arrival
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Bathroom
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Residence Inn Springfield Chicopee

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Residence Inn Springfield Chicopee

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn Springfield Chicopee

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Residence Inn Springfield Chicopee

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Residence Inn Springfield Chicopee

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 56 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable16 photos

    Residence Inn Springfield Chicopee

    SUITE TWO DOUBLE BEDS

    Room photos

    16 photos

    Room overview

    Smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom
    • Oven

    Facilities with extra charge

    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Residence Inn Springfield Chicopee

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn Springfield Chicopee

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Residence Inn Springfield Chicopee

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Residence Inn Springfield Chicopee

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Residence Inn Springfield Chicopee

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Springfield Chicopee

9.4
Excellent
555 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.2 /10
Neighborhood
8.6 /10
Value
9.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Christina
Room was very clean and staff was very polite and helpful. We have stayed several times for lacrosse tournaments here and have always been pleased and happy.
Family_with_children
10/10
Exceptional
12 Jul 2026
Melissa
Room was clean. Amenities were accessible and staff were very very nice! Would recommend staying here
Family_with_children
10/10
Exceptional
29 Jun 2026
Arlene
Clean , organized 👌 nice place kind people
10/10
Exceptional
26 Jun 2026
Lisa
!
Family_with_children
10/10
Exceptional
22 Jun 2026
Ryan
Helpful staff, property was spotless. Room worked out perfectly for our small family and we were able to do a late check out! Highly recommend!!
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Brian
Stopped off for the night. Everything was good. Very nice guy training in did great.
Family_with_children
10/10
Exceptional
31 May 2026
Justine
The room was amazing and comfy. Bonus part is breakfast was included, which is a plus with kids
Friends_and_family Family
8/10
Excellent
30 May 2026
Jason
Clean, well-maintained hotel with a helpful and friendly staff. Good spot to stay if you're a parent with a kid in one of the nearby colleges.
Family_with_children
10/10
Exceptional
25 May 2026
Janet
Outstanding breakfast.
Friends
10/10
Exceptional
25 May 2026
Dagniria
I had a very good experience. The room was clean, comfortable, and quiet. The staff was friendly, and I enjoyed having good coffee during my stay. I also liked that the parking was convenient. I would definitely stay here again.
Pet
10/10
Exceptional
24 May 2026
Diane
Nice, large room, good breakfast, friendly staff.
Friends
10/10
Exceptional
10 May 2026
Thomas
Always stay here when we visit with family in Massachusetts or catch a game at Fenway Park. The property is always clean and the staff is great. It's surrounded by restaurants and shopping. Perfect location. We''ll be back in a couple months for another Rays game!
10/10
Exceptional
28 Apr 2026
Lisa
Staff was polite and friendly. Hotel was clean. Highly recommend.
Family_with_children
10/10
Exceptional
26 Apr 2026
kerri
Pool grill fire pit are awesome the breakfast is great and the room was clean quite and comfortable
Partner
10/10
Exceptional
25 Apr 2026
Stephanie
Everything was great. I’m a OCD person so the lights in the room and all countertops need to be wiped down but overall I would stay here again.
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Jay
We stayed here on April vacation and could not have been happier or more pleased on staying at this property. The check in was friendly and quick, my son loved the basketball hoop and pool area with plenty of towels on each chair.

The room was great and everything was A+
Family_with_children
10/10
Exceptional
06 Apr 2026
Rose
Great place to stay!
10/10
Exceptional
22 Mar 2026
Alexandra
Great hotel!
Family_with_children
10/10
Exceptional
04 Mar 2026
Brittany
Loooved the room will. Rent again for sure
10/10
Exceptional
27 Feb 2026
Samkeliso
Clean room, friendly staff.
Family_with_children
10/10
Exceptional
23 Feb 2026
Jurij
Great place to stay, convienent, friendly staff and very clean
Partner
10/10
Exceptional
24 Jan 2026
Thomas
Yes and yes.
10/10
Exceptional
11 Jan 2026
Samantha
The hotel staff were very friendly and the hotel was clean
Leisure Partner
10/10
Exceptional
10 Jan 2026
Courtney
Clean room, spacious room, loved the double bathrooms
Leisure Family
2/10
Poor
02 Jan 2026
Dalisha
Yes
Leisure Family
10/10
Exceptional
02 Jan 2026
Samantha
The rooms were clean, large, and comfortable! We loved our stay here and will definitely be returning. All of the staff were also amazing and the hot breakfast is a great plus. Convenient location with lots of parking.
Leisure Family
10/10
Exceptional
27 Dec 2025
mitchell
Excellent experience all around
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Yorklin
Clean, spacious room, lobby is welcoming. I would stay there again
Leisure Family
10/10
Exceptional
02 Dec 2025
Danielle
We always have a wonderful stay. The staff, from the front desk to breakfast crew to facilities were friendly and kind. The pool continued to be a wonderful treat for the kids as did the delicious waffles for breakfast. We were pleasantly surprised that they’ve made some upgrades too. The lobby has some new furniture and seating that we liked and the rooms had new couches and wall paper from what we could tell from having stayed before. We will return.
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
Michelle
Comfortable bed, clean room and good breakfast
Business
10/10
Exceptional
23 Nov 2025
stephen
Everything was great
Leisure Family_with_children
10/10
Exceptional
22 Nov 2025
Dana
Great room
Partner
10/10
Exceptional
21 Nov 2025
Angelica Ann
Very friendly staff! Thank you!
Leisure Family_with_children
10/10
Exceptional
17 Nov 2025
Melissa
The room was very clean and staff was very friendly.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Kimberly
Front desk staff went above and beyond.
Business Family
10/10
Exceptional
16 Nov 2025
Robert
Very clean and as very helpful staff.

I was able to check in early for a wedding, and when I accidentally left luggage, they brought it to the desk and had it when I returned,
Self
8/10
Excellent
26 Oct 2025
MERSUE
Room was fine. Everything seemed a little on the cheaper side - sheets, towels, toilet paper. No extras like lotion or hand soap. Not a big deal. Just didn’t seem as nice as other Residence Inns. Also, I found a pair of worn and balled dirty socks under the kitchen table. Yuck. Makes me wonder just how much effort was put into cleaning.
Leisure
10/10
Exceptional
23 Oct 2025
Liza
Quiet even though it’s close to the Mass Pike. Very clean & comfortable.
Business_and_leisure Partner
10/10
Exceptional
22 Oct 2025
Maria
Y
Leisure Family
10/10
Exceptional
19 Oct 2025
Lorraine
Great breakfast! Love the staff & cleanliness
Leisure Partner
10/10
Exceptional
17 Oct 2025
Sasha
Great staff. Breakfast was delicious.
Business_and_leisure Family
10/10
Exceptional
12 Oct 2025
Helen
Good
Leisure Family
10/10
Exceptional
12 Oct 2025
Wilbert
An enjoyable stay
Leisure Self
10/10
Exceptional
05 Oct 2025
Lori
Very clean! Great staff
Leisure Pet
10/10
Exceptional
03 Oct 2025
Leah
Great space
10/10
Exceptional
29 Sep 2025
Philip
Just a good spot to stay when in the area fir a family wedding.
Leisure Family
10/10
Exceptional
28 Sep 2025
Atiya
Me and my husband stayed forn3 days to have a little Baecation and go to the Big E. The room was clean well stocked and place was quiet. Best hotel we've stayed out in a long time.
Leisure Partner
8/10
Excellent
23 Sep 2025
Thomas
Clean room/friendly & helpful staff/good breakfast
Leisure Family
6/10
Pleasant
21 Sep 2025
Makayla
N/a
10/10
Exceptional
21 Sep 2025
mckenzie
It was very nice
10/10
Exceptional
14 Sep 2025
Marie
Immaculate, huge room! Enter through the kitchen living room area with a desk facing a window with phone & device recharging.

Around the corner was a king size bed and ample room for the sink outside the toilet walk in shower.

Highly recommend.
Leisure
10/10
Exceptional
08 Sep 2025
Rita
This is a great hotel for people visiting family and attending the Brimfield Flea Market!! Space for downtime after busy days.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Christian
Very good
Family_with_children
10/10
Exceptional
06 Sep 2025
John
Great place to stay! Very clean and everyone was friendly. Would highly recommend !
Business
10/10
Exceptional
31 Aug 2025
Faustino
Amazing front desk service
Leisure Family
8/10
Excellent
30 Aug 2025
Sharon
Everything was great but my bed was very uncomfortable
Leisure Partner
10/10
Exceptional
20 Aug 2025
Linda
Very accommodating. Grills outside instead of bringing kids out to dinner every night.. Grandson loved basketball court.
A little too much chlorine in pool. Made our eyes sting.
Would go back again..
Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Daniane
Great place
10/10
Exceptional
07 Aug 2025
Katie
Our stay at the Residence Inn was great. After a long day at Six Flags with four kids, the hotel offered a convenient spot to stay. The spacious two bedroom suite provided plenty of room for the six of us. The area had a lot of shopping and restaurants for convenience. Six Flags is about a 30 minute drive away. The pool was great as well.
Leisure Family_with_children
10/10
Exceptional
04 Aug 2025
jahzeel
The beds there are dangerously comfortable you will pass out and be in some deep sleep without even realizing it, the shower were great and the staff made my weekend stay worth it. I would definitely book my stay there again and I recommend anyone to book with them you won’t regret it.
Leisure Partner
8/10
Excellent
04 Aug 2025
Amber
Nice and clean, comfortable and easy access to everything.
Leisure Family
6/10
Pleasant
31 Jul 2025
Craig
Single use plastics everywhere
Friends_and_family Family
8/10
Excellent
20 Jul 2025
Richard

NNBC Banquet

Shower, amenities poor, no body soap, no cream rinse!
10/10
Exceptional
19 Jul 2025
Sol
I would go back! It was a good experience.
4/10
Poor
08 Jul 2025
Anthony
Enjoyed the room. Stayed two nightsroom was not cleaned second day and with four people using towels and one garbage it was frustrating since two nights was 520 dollars. When I called for extra towels and said our room wasn’t cleaned no one cared. The pool was very very dirty which was disappointing from photos. Room was clean and well kept.
Friends_and_family Family
10/10
Exceptional
04 Jul 2025
Samuel

Great for cats!

We traveled with 2 cats who were not happy traveling. The accommodations were perfect for them. Air conditioning worked great on the hottest days of the year. The breakfast included were mediocre. Suggest eating elsewhere. Staff very friendly and baked cookies on request. Wonderful location near shops. Highly recommend.
Friends_and_family Family
2/10
Poor
22 Jun 2025
anthony
The noise was insane. I had to be up by 2 AM and I only slept about an hour because the people upstairs for me were screaming and yelling and slamming doors all night. Called the front desk and got no answer multiple times
Leisure
10/10
Exceptional
17 Jun 2025
Darren
Great front desk staff
Self
10/10
Exceptional
06 Jun 2025
PATRICK
Absolutely loved our stay! The staff were exceptional, providing a warm welcome and outstanding service. Our room was fantastic! The amenities were top-notch, making our experience truly enjoyable. Highly recommend!
Leisure Family
8/10
Excellent
04 Jun 2025
Javier
Second time staying here. Convenient and comfortable.
6/10
Pleasant
28 May 2025
Ixzchel
Nice place with restaurants, shopping spots, and major highway close by.
Friends_and_family Family
10/10
Exceptional
28 May 2025
Wendy
Staff was the best! - friendly, warm and helpful. Hotel was doing some remodeling but it had no effect on our stay. Room was very clean and comfortable and light. Would definitely stay again.
Friends_and_family Family
8/10
Excellent
27 May 2025
Kathleen
Our stay was fine. I do feel like the pull out couch should be checked on for bedding and mess. We found food in it as well.
Everything else was good. The breakfast, though we didn't take full advantage, was great.
Friends_and_family Family
10/10
Exceptional
22 May 2025
Marcie
Very pleasant
Leisure Family
10/10
Exceptional
20 May 2025
Jane
Clean.
10/10
Exceptional
19 May 2025
Michael
Close Activities
Leisure Partner
6/10
Pleasant
19 May 2025
Verified traveler
Housekeeping help is quite poor. Inflexible and very strict on timings
Self
6/10
Pleasant
19 May 2025
Dorene
We booked last August and requested a roll away bed. When we checked in, we were put on a floor that was all construction with tarps up. No roll away bed. The next day we called for one and were told because we were in a construction area they would see what they could do. When we arrived back that night, an old ripped roll away bed was standing in the kitchen with sheets in a bag. They expected us to move it, unwrap the ties on it and make it up. It’s a shame this happened because the other parts of the hotel were very nice. It was spotless and front desk check in was great.
Leisure Family
10/10
Exceptional
18 May 2025
Daniel

Wonderfully Comfortable

We had a wonderful time. The room was very spacious and clean.
Partner
10/10
Exceptional
18 May 2025
Victor
Everything was as expected but even better
Leisure Family
10/10
Exceptional
15 May 2025
Bonnie
The renovations are not disruptive, staff is pleasant and accommodating, the bed is wow! Perfect for a longer term stay, shopping across the street.
Business Self
10/10
Exceptional
27 Apr 2025
Kimberly
Easy to get to. Easy to park. Easy to check in.
Leisure Self
10/10
Exceptional
19 Apr 2025
Kimberly
Front desk person on Friday night was awesome!! Super helpful and kind. Housekeeping staff and breakfast attendants very friendly and on top of everything!
Leisure
10/10
Exceptional
18 Apr 2025
Adriana S

Great stay

Love the room clean , new very nice my daughter and I loved it
Friends_and_family Family
10/10
Exceptional
16 Apr 2025
Maria
Very beautiful very comfy. The breakfast area is a bit small but still very welcoming.
Leisure Family
10/10
Exceptional
13 Apr 2025
Diana
The rooms were clean my only complaint is that the tv kept losing signal.
Leisure
10/10
Exceptional
12 Apr 2025
Alvin
Very clean and the customer service was great!
Leisure Partner
10/10
Exceptional
12 Apr 2025
Heather
Front desk was very nice. room upgraded at same cost.
Leisure Family
10/10
Exceptional
04 Apr 2025
Tracy
The only thing I recommend is the breakfast could be a lot better but overall I have no other complaints about my stay.
Leisure Family
8/10
Excellent
02 Apr 2025
Jennifer
The hotel was under construction with the upper floors being done. Some of the work was load.

Staff serving breakfast was very friendly as was the front desk.
Partner
10/10
Exceptional
31 Mar 2025
Kimberly
Easy to get to with lots of dining and shopping options nearby. It has a really nice fire pit and grill patio area that we used to sit and have smores. Loved the full kitchen with refrigerator, stove top, pots & Pans and dishes. Even a toaster and a cutting board. Really liked having a separate sitting area and a small dining table and chairs. This chain is fast becoming my go to place to stay.
Leisure Self
10/10
Exceptional
30 Mar 2025
Derick
Super friendly staff great area
Leisure Partner
10/10
Exceptional
19 Mar 2025
Verified traveler

Highly recommend

The room had more space than expected which was fantastic! Very clean and equipped with what we would need if we were staying 1 night or 2 weeks.
Check in was easy too.
Friends_and_family Friends
10/10
Exceptional
02 Mar 2025
Marylin
Excellent to stay in
10/10
Exceptional
01 Mar 2025
Inna
Great hotel with great breakfast. The room is very large with a separate living space and breakfast.
Leisure Family
4/10
Poor
09 Feb 2025
Danielle

TURN ON THE HEAT

We got in late all I wanted to do was go to sleep, however our room was FREEZING when we opened the door. We actually turned the oven on to warm it quicker. If you know someone is going into a room you can at least put the heat to 68°. Our thermostat was 59° when we entered the room!
Business
10/10
Exceptional
08 Feb 2025
Marylin
Loved the place I will definitely stay here again
10/10
Exceptional
02 Feb 2025
Anton
Good hotel, great staff.
Leisure Family
8/10
Excellent
28 Nov 2024
Cynthia
I wish the website stated they only had a Tesla EV charger. We only booked here because it had EV. Had to go sit in a charging lot because my Mach-E plus adapter didn’t work at hotel. Room was fantastic. $150 for pet was a bit much and not stated on site.
Leisure Pet
10/10
Exceptional
16 Nov 2024
Jennifer
The room was better than expected !! Thank you !!!
Leisure Partner

Location & surroundings

Residence Inn Springfield Chicopee
500 Memorial Drive, Chicopee, United States

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Residence Inn Springfield Chicopee

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