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Tru by Hilton Chicopee Springfield

Springfield - MA · United States

440 Memorial DriveView location

9.0/10Excellent1,002 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.0/109.0
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Chicopee Springfield

Find convenient amenities and location at our Tru by Hilton Chicopee Springfield hotel. Our bright and vibrant Chicopee hotel is located just off Mass Pike I 90 E/W, minutes from Springfield and the perfect half way mark between Boston and Albany.

Jump start to your day with our abundant breakfast choices. From healthy to indulgent, our ‘Build your Own’ Breakfast includes a toppings bar featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Satisfy your cravings any time of day at our 24/7 Market.

Check out the activity in the Hive, our four zone lobby, offering the perfect spot to work, play, relax and eat. Enjoy a game of pool or retreat for some quiet time in one of the semi-private alcoves.

Go for an invigorating swim in our indoor pool or burn some calories in our 24/7 fitness center. Affordable travel now comes with unexpected things – like certainty.

Read more about this hotelShow less

With a stay at Tru by Hilton Chicopee Springfield in Chicopee, you'll be within a 15-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. This hotel is 11.2 mi (18 km) from Six Flags New England and 0.8 mi (1.3 km) from Chicopee Falls Dam.

Stay in one of 108 guestrooms featuring LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Tax ID - C0004550610
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Chicopee Falls Dam 1.3 km / 0.8 mi
Chicopee Memorial State Park 1.7 km / 1.1 mi
Bowlero Chicopee 4.5 km / 2.8 mi
Connecticut River 6 km / 3.7 mi
Shriners Children's New England 6.2 km / 3.9 mi
Mercy Hospital 6.9 km / 4.3 mi
Mercy Medical Center 6.9 km / 4.3 mi
Lake Lorraine State Park 7.2 km / 4.5 mi
Baystate Medical Center 7.3 km / 4.5 mi
Calhoun Park 7.4 km / 4.6 mi
International Volleyball Hall of Fame 7.6 km / 4.7 mi
Holyoke Medical Center 7.7 km / 4.8 mi
Winchester Square 7.8 km / 4.9 mi
Springfield Armory 7.8 km / 4.9 mi
Brightwood Ave. Park 8 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 108
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Wi-fi
  • Laundry service
Show 12 more facilities & services
  • Day-care centre
  • Hotel safe
  • Lift access
  • Gym
  • Luggage room
  • Printer
  • Business centre
  • Fax
  • Identification card at arrival
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 28 m²TWN.H6-3
    TWIN AccessiblePhoto unavailable3 photos

    Tru by Hilton Chicopee Springfield

    TWIN Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-3

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • TV
    • Mini fridge
    • Ironing set
    • Wheelchair-accessible
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accessible-Two Queen BedsTWIN • Accessible-Two Queen Beds • 1 Bedroom • 28 m²TWN.H6-2Q
    TWIN Accessible-Two Queen BedsPhoto unavailable4 photos

    Tru by Hilton Chicopee Springfield

    TWIN Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-2Q

    Room amenities

    • Bathroom: 1
    • Desk
    • Satellite TV
    • Wheelchair-accessible
    • Ironing set
    • Mini fridge
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 28 m²TWN.H6-4
    TWIN AccessiblePhoto unavailable4 photos

    Tru by Hilton Chicopee Springfield

    TWIN Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-4

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Ironing set
    • Wheelchair-accessible
    • Satellite TV
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 28 m²TWN.H6-5
    TWIN AccessiblePhoto unavailable4 photos

    Tru by Hilton Chicopee Springfield

    TWIN Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-5

    Room amenities

    • Ironing set
    • Wheelchair-accessible
    • Desk
    • Satellite TV
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable3 photos

    Tru by Hilton Chicopee Springfield

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Mini fridge
    • Ironing set
    • Wheelchair-accessible
    • Bathroom: 1
    • Desk
    • Satellite TV
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Tru by Hilton Chicopee Springfield

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Satellite TV
    • Desk
    • Wheelchair-accessible
    • Ironing set
    • Mini fridge
    • TV
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable2 photos

    Tru by Hilton Chicopee Springfield

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Ironing set
    • Wheelchair-accessible
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q-3

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Room amenities

    • Satellite TV
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 1 Bedroom • 28 m²TWN.2Q
    TWIN TWO QUEEN BEDSPhoto unavailable5 photos

    Tru by Hilton Chicopee Springfield

    TWIN TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q

    Room amenities

    • Desk
    • Satellite TV
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Chicopee Springfield

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Ironing set
    • Satellite TV
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru by Hilton Chicopee Springfield

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Chicopee Springfield

9.0
Excellent
1,002 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Elissa
The hotel is beautiful. It was a five star star. I just wish they had pens and paper in the room.
10/10
Exceptional
29 Jul 2026
Caroline
Hôtel tres propre. Lit confortable. Le personnel super gentil.
10/10
Exceptional
28 Jul 2026
mary
We really enjoyed our stay. The room and property were clean. The staff were friendly and helpful. We will definitely make this a regular stopover on our trips.
10/10
Exceptional
27 Jul 2026
Randy
Loved the clean fresh atmosphere of the hotel. The breakfast was great.
10/10
Exceptional
18 Jul 2026
Adam
Very nice hotel, clean, modern and close to a bunch of great restaurants. Everything about this plays was quality. Friendly staff, comfortable beds with great sheets. Great job
10/10
Exceptional
18 Jul 2026
Amy
Great hotel, very clean, pool is only open until 9.
Family_with_children
10/10
Exceptional
17 Jul 2026
Trina
Found this online and couldn’t be happier with my stay. Clean, safe, convenient, lovely lobby and great breakfast. Will be back!
Self
10/10
Exceptional
14 Jul 2026
Jonathan
Always the standard.

Thank you!
10/10
Exceptional
12 Jul 2026
Jean
Clean room and bathroom. Impressed there was a night light in the bathroom. Good breakfast included
Friends_and_family Family
6/10
Pleasant
12 Jul 2026
Jason
All was good except that the room above us decided to do a 5k in their room starting at 05:00 AM. This wasn’t the hotel’s fault, but was their fault was the condition of the floors. Beyond the stomping, the floors creaked! We arrived late at night needing sleep before a long day of driving. We got almost none because of the noise.
Family_with_children
10/10
Exceptional
10 Jul 2026
Aiden
.
10/10
Exceptional
09 Jul 2026
Cecilia
The property is clean and well maintained. The parking was also exactly what we needed.
Partner
8/10
Excellent
09 Jul 2026
Matthew
Nicely updated and one of the nicest hotels I've been in. Pool was kept clean and towels readily available. Staff answered everything and no issues at all during the stay
Family_with_children
10/10
Exceptional
05 Jul 2026
Jonathan
This is definitely a level above the regular travel hotel. The check-in guys were nice, and helpful (offered me a room away from elevator without asking). The place has been redone recently, you can tell, since everything is new and clean and functional. The shower was excellent, the bedding cosy, the blinds nice, the television big, lots of storage options in the room, all excellent. Conveniently positioned across a parking lot from an excellent Indian restaurant, and a tiny drive from all sorts of other options (and a Walmart). Breakfast was tasty, with some nice options, in a very light, new, happy-looking room. Superb place: highly recommended.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
William
I really like the set up of the rooms in a Tru Hilton hotel. Beds are great, bathroom is great, hooks on the wall, a pull out desk so you can watch tv. Heating and cooling system works well. Great hotel.
Family_with_children
6/10
Pleasant
01 Jul 2026
Jerry
Property was under renovation and the breakfast area was very limited.
Partner
8/10
Excellent
30 Jun 2026
Jennifer
Clean room, friendly staff conveniently located
Family
6/10
Pleasant
30 Jun 2026
haim
I liked the hotel a lot but one big problem that no one mentioned that it’s under renovation,the rooms are big and were after renovation so they looked ready but the entrance and special the breakfast was between the construction ,I would suggest you to cancel the breakfast for a short time instead of leaving it the way you did.
Friends
10/10
Exceptional
28 Jun 2026
Misha
👌
8/10
Excellent
26 Jun 2026
Laurie
Our room was clean but very congested. Very small mini fridge and no microwave. No closet just a small bar to hang clothes on. Tub was extremely slippery. Beds were very comfortable. Typical breakfast fare nothing very appealing. Went somewhere else for breakfast. Charged us upfront for incidentals of 75.00 which I did not like at all. We won't stay at this property again.
Partner
10/10
Exceptional
25 Jun 2026
Brian
Great hotel. Spacious room. And there remodeling is looking great.
Family_with_children
10/10
Exceptional
23 Jun 2026
Jonathan
Despite minor construction, this was still a great stay. Staff is friendly, location is convenient and there seems to be a nice balance overall.

Special thank you to Danielle, the night auditor, for her service.
10/10
Exceptional
22 Jun 2026
Cheyenne
Amazing staff and absolutely one of the best dog friendly stays I had. Would stay again.
Pet
8/10
Excellent
19 Jun 2026
sandra
Room was exceptionally clean, breakfast was great and staff was above and beyond helpful.
Family
8/10
Excellent
14 Jun 2026
Lynda
Great place for the night. Under construction.
Partner
8/10
Excellent
11 Jun 2026
Amy
Nice hotel. I would stay again .
Self
6/10
Pleasant
09 Jun 2026
EDWARD
Pool is close and I wasn't aware until after I did check in... and no discount were offer for inconvenience
Partner
10/10
Exceptional
09 Jun 2026
Karen
clean room and friendly staff
Family_with_children
10/10
Exceptional
03 Jun 2026
Steven
Location was ideal and many choices of restaurants and grocery stores in walking distance. Hotel is new and extremely clean. TV is very good quality. Breakfast is typical for this type of hotel and free.
Partner
8/10
Excellent
29 May 2026
Tamara
Night bangs outside room
Self
10/10
Exceptional
25 May 2026
Robert
It was a nice hotel with good amenities. The staff was great. The biggest issue was it was very busy
Friends_and_family Family
10/10
Exceptional
24 May 2026
Marie-Alice L'Heureux
Great place, helpful staff, reasonable cost. Above standard hotel breakfast. We stayed three nights. Used pool.
Friends_and_family Family
10/10
Exceptional
23 May 2026
Mary Pat
Nice value priced, family-oriented hotel.
Self
10/10
Exceptional
22 May 2026
david
All good I got very late but the receptionist was so nice and give us two room closer to each other cause I had to have two room. I love the two that’s my favorite so far.
10/10
Exceptional
21 May 2026
Catherine
Check-in was a breeze staff was very friendly. Our room was very clean, the bed was comfortable. Breakfast was nothing to write home about. Coffee was good and there were tea and hot chocolate options, some fresh fruit and instant oatmeal. The eggs and pancakes were just ok.
Family
10/10
Exceptional
19 May 2026
Busra
We enjoyed to stay in Hilton tru Chicopee, MA with its modern design rooms are very nice and fresh look. Lobby area is nice to rest n play gamesz
Family_with_children
10/10
Exceptional
12 May 2026
Luis
Lo mejor de lo mejor, me volvería a quedar miles y miles de veces.
Family_with_children
10/10
Exceptional
11 May 2026
Geovani
It was a great stay.
Family_with_children
10/10
Exceptional
11 May 2026
Naisha
Upon arrival the manager named Jamie greeted us very kindly and was extremely knowledgeable. I really felt welcomed and acknowledged from the start. She got us our room key and was very professional, yet relatable. The room was better than I expected! The breakfast was really great and overall the stay was wonderful.
Partner
10/10
Exceptional
10 May 2026
Cheryl
Only thing that I would add is coffee in the room!!
Friends
10/10
Exceptional
09 May 2026
Michele
Ok
10/10
Exceptional
09 May 2026
Christopher
We didn’t end up staying the whole night, but not the hotel’s fault, just a change of plans. Check in was immediate, and simple. If I had the app it would’ve been even easier. Our room was clean and stocked with everything we needed. Wish we ended up staying for breakfast because I’m sure it would’ve been good. We also visited the pool and it was also clean and fully stocked with fresh pool towels.
Friends_and_family Family
10/10
Exceptional
09 May 2026
Michele
Clean rooms, nice showers, very updated. Good location to get on and off the turnpike.
Friends_and_family Family
10/10
Exceptional
08 May 2026
Maria
Very clean, staff was friendly and food was good.
10/10
Exceptional
08 May 2026
Desiree
Staff is super friendly including front desk day and night, breakfast setup, and housekeeping. Great place to stay with or without kids, lobby is comfortable and inviting.
Partner
10/10
Exceptional
06 May 2026
Janybek
Very nice location and the price through Expedia
10/10
Exceptional
06 May 2026
Jake
Had to book a last-minute room. Clean and nice hotel for a quick stay. Thanks.
10/10
Exceptional
05 May 2026
Rachel
Clean, updated rooms. Staff was friendly and quick. Check in was easy and fast.
10/10
Exceptional
02 May 2026
Marian
Cleaning was amazing
Family_with_children
10/10
Exceptional
29 Apr 2026
Brooke
We had a great stay. The staff was friendly and the hotel is very clean!
Family
10/10
Exceptional
28 Apr 2026
Elissa
It was a very friendly environment
And a beautiful hotel. I rested and enjoyed my stay with my daughter. We created memories this weekend! ❤️
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Lisa
Very clean!
4/10
Poor
26 Apr 2026
Eric
Pros…location right off the Mass Pike and 10 minutes from downtown Springfield. Looked modern, and was very clean. Staff was nice.
Cons…paper thin walls. The guests around us were loud but it was a Saturday night and probably enjoyed some beverages but they weren’t obnoxiously loud, we just heard everything through the walls. Every laugh, every word, and worse every hacking cough.
I wish I spent a little more and stayed at the casino. The breakfast was an average chain hotel buffet. Not bad, scrambled eggs, sausage, toast, pancakes, and cereal. Coffee was good. If you’re under 30 and just want a place to crash for the night it’s probably fine. I wouldn’t bring my family or stay for business.
Partner
10/10
Exceptional
26 Apr 2026
Barbie
Clean room, quiet, helpful staff.
Friends_and_family Family
8/10
Excellent
26 Apr 2026
james
breakfast was good, room was large and clean. the outdoor patio was nice at night time for relaxing and having a few drinks. overall a nice hotel that i would stay at in the future.
Family
8/10
Excellent
25 Apr 2026
cynthia
Jonathan was very helpful. It was very quiet for sleeping, bed was a little uncomfortable.
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
liza
Came in from Jersey tired & late . Check in was easy & just was very polite .
Partner
10/10
Exceptional
24 Apr 2026
Patricia
Great place quiet lots of parking and freindly staff
Partner
10/10
Exceptional
22 Apr 2026
Michael
We stayed for a single night and to be honest everything was awesome. We had a small issue with our TV remote not working but the staff was able to fix everything, very quick and easily. All of the staff that we encountered were friendly and eager to assist with any inquiries we had. Over all, we would and will stay here again!! Thank you for taking care of our family while we were their.
Family_with_children
10/10
Exceptional
15 Apr 2026
William
Great place
Partner
10/10
Exceptional
13 Apr 2026
Cindy
Room was clean. Bed was comfortable. Parking was free and well lit. Breakfast was well stocked and attendant kept everything clean and fresh.

I would suggest that you might include something simple like muffins or coffee rolls for grab n go.

Thank you.
Partner
10/10
Exceptional
08 Apr 2026
Harish
Grand atrium with sitting area and open concept. Check in was quick and room was clean and comfortable beds. The property is located close to restaurants and ravine backing into woodland.
Family_with_children
10/10
Exceptional
02 Apr 2026
Matthew
Hotel was very clean and newly renovated, although they were doing construction on the second floor, which made a strong paint smell, but besides that in excellent stay.
Family_with_children
10/10
Exceptional
30 Mar 2026
Brianna
Good hotel! Would stay here again!
Business
6/10
Pleasant
27 Mar 2026
Jose
The check in staff was not friendly or greet us upon arrival.
Family_with_children
10/10
Exceptional
24 Mar 2026
Lynn
Such a zen and peaceful place
Just what I needed I’ll be back for sure
And the staff are excellent also
10/10
Exceptional
23 Mar 2026
Jeffrey
This was a very affordable stay. The room was larger than we expected, very clean and comfortable. Didn't hear any doors closing through the night.
Breakfast was a variety of options.
Partner
10/10
Exceptional
22 Mar 2026
Jean
Room was very clean, staff was friendly.
Partner
4/10
Poor
20 Mar 2026
WILLIAM
Checkin was a nightmare. Took an hour.
Self
10/10
Exceptional
20 Mar 2026
William
Best hotel in area.
Partner
6/10
Pleasant
16 Mar 2026
Janell
Room and building upgraded and pretty but my headboard had telling handprints that was pretty gross to then go and sleep in the bed; had to wash off with washcloth vs heading down for new room; shower also had hairs on floor.
Self
10/10
Exceptional
15 Mar 2026
Jualys
Great customer service!
Family_with_children
6/10
Pleasant
07 Mar 2026
Sharon
The only problem I have with this hotel is the bed is too hard I didn’t make it through the night I had to go home
Partner
10/10
Exceptional
04 Mar 2026
Sara
5star
6/10
Pleasant
03 Mar 2026
Melissa
The first night was awful loud couldn’t sleep the people next door and across , had to sleep with my tv on 60 and still could hear at times paid for a tub accessible room and I thought when u pay to hold a room that’s the point but on the day of got a call that room wasn’t available, this was a staycation to soak a relax . Tub was the main idea . Other than that ya I enjoyed one day if that .
Partner
8/10
Excellent
01 Mar 2026
Byanka
Breakfast was pretty good overall. I didn’t really like the pancake from the pancake machine — it was a little too chewy for my taste. The bed was big and very comfortable, and the hotel was clean. I especially loved the vibrant designs and colors that beautifully represented Chicopee and Springfield. The only downside was that the room didn’t have a microwave.
Partner
2/10
Poor
01 Mar 2026
Jazmine
Check in was great but then a group of kids came in I guess there was a birthday party in the lobby which I found odd but whatever. The kids were unsupervised by any adults screaming and jumping to the pool with no regard of the others using the pool with smaller kids. After “quite time” hours which start at 10pm people were throwing parties in the rooms near by so they were loud. It was just a bad experience I wished I would have booked else where or just stayed home.
6/10
Pleasant
26 Feb 2026
Philip
Room was acceptable really thought having a shower with door was nice, but definitely puts off a business man vibe not family friendly at all
10/10
Exceptional
20 Feb 2026
William
Staff was fab
Partner
10/10
Exceptional
17 Feb 2026
Amie
Very clean staff was exceptionally pleasant, I’d stay here again. Would recommend it to anyone.
10/10
Exceptional
12 Feb 2026
Donna
Clean room. Decent breakfast. Very friendly staff.
10/10
Exceptional
10 Feb 2026
Nicholas
REALLY GOOD!
Business Family_with_children
10/10
Exceptional
07 Feb 2026
Darwin
Great place to stay
Business_and_leisure Family
6/10
Pleasant
07 Feb 2026
John
Did not check in.
8/10
Excellent
05 Feb 2026
craig
clean
Leisure Partner
10/10
Exceptional
01 Feb 2026
Carrie
Friendly clean accommodation were just what we needed.
Leisure Family
8/10
Excellent
30 Jan 2026
Tom
The room was fine, simple, and clean. I was just an overnight stay, and it fit the bill.

There were some strange spots on the bathroom wall and liquid-stain marks around the living area wall. This was a little off-putting.
Business Self
10/10
Exceptional
29 Jan 2026
Patricia
The room was as I would expect . Danielle at the front desk was beyond accommodating. 5 Stars for her
Partner
10/10
Exceptional
28 Jan 2026
Andrea
The room was beautiful spotless I am picky
Friends_and_family Family
10/10
Exceptional
27 Jan 2026
HEATHER
The room and bed was amazing, so comfy , and clean. It gives the 70s and 90 s vibe so nice the only thing they should add is a lounge bar for late night drinks,
Partner
8/10
Excellent
25 Jan 2026
Robin
The room was clean and read for us to get some sleep. It was a rest between driving and heading home. Very pleased.
Leisure Family
10/10
Exceptional
24 Jan 2026
Felisha
Amazing service and professional customer service was outstanding
10/10
Exceptional
19 Jan 2026
Don
Johnathan at the front desk is a prime example of exemplary customer service. I was blown away by his willingness to help all guests not just myself.
Business
10/10
Exceptional
17 Jan 2026
Jacqueline
Very nice
Friends_and_family Family
10/10
Exceptional
13 Jan 2026
Spencer
.
Leisure Family
8/10
Excellent
13 Jan 2026
Laurie
Room was clean and front desk was very nice. My one complaint is that it states they have an arcade/game room but there was only 2 foosball tables. No arcade Pool was clean but could be a couple degrees warmer.
Leisure Family_with_children
8/10
Excellent
09 Jan 2026
Desann
Staff were attentive. Room was small but a very functional layout. The walls were paper thin but during quiet hours it was fine.
Leisure Family
10/10
Exceptional
06 Jan 2026
Oluwatimilehin
Great Breakfast and parking!
Leisure Family
10/10
Exceptional
05 Jan 2026
Quan
The property is new, modern and clean. The breakfast is not fresh and hot enough, but okay.
Leisure Friends
8/10
Excellent
05 Jan 2026
Stephanie
Hotel tres bien, la chambre propre , salle de bain tres bien avec une grande douche .

Pour moi je suis juste un peu déçue par le petit dejeuner, pas trop de choix
Friends_and_family Family

Location & surroundings

Tru by Hilton Chicopee Springfield
440 Memorial Drive, Chicopee, United States

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Tru by Hilton Chicopee Springfield

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