B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
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Sheraton Springfield Monarch Place
Springfield - MA · United States
1 Monarch PlaceView location
8.0/10Excellent1,006 Reviews
Cleanliness8.6/10 8.6
Service8.4/10 8.4
Comfort8.4/10 8.4
Condition8.2/10 8.2
Location8.8/10 8.8
Neighborhood7.4/10 7.4
Quality10.0/10 10.0
Value7.8/10 7.8
Amenities8.0/10 8.0
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sheraton Springfield Monarch Place
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at PICKS Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Springfield? This hotel has 37997 square feet (3530 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 325 guestrooms featuring refrigerators and flat-screen televisions.
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A stay at Sheraton Springfield Monarch Place Hotel places you in the heart of Springfield, within a 15-minute walk of MGM Springfield and Naismith Memorial Basketball Hall of Fame. This hotel is 6 mi (9.6 km) from Six Flags New England and 0.2 mi (0.3 km) from Tower Square Park.
Make yourself at home in one of the 325 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Springfield? This hotel has 37997 square feet (3530 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Parking height restrictions apply
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 0.5 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - C0004052812
- This property accepts credit cards and debit cards
- Safety features at this property include a deadbolt lock
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 15.95 to 22.95 per person
- Covered self parking fee: USD 19.95 per night (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay (maximum USD 500.00 per stay)
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Tower Square Park
0.1 km / 0.1 mi
Symphony Hall
0.2 km / 0.1 mi
Springfield City Hall
0.2 km / 0.1 mi
Connecticut River
0.3 km / 0.2 mi
Court Square
0.4 km / 0.2 mi
Hampden Law Library
0.4 km / 0.3 mi
MassMutual Center
0.5 km / 0.3 mi
Paramount Theater
0.5 km / 0.3 mi
Regal MGM Springfield
0.6 km / 0.4 mi
MGM Springfield
0.6 km / 0.4 mi
Connecticut Valley Historical Museum
0.7 km / 0.4 mi
The Amazing World of Dr. Seuss Museum
0.7 km / 0.4 mi
Springfield Museums
0.7 km / 0.4 mi
Springfield Science Museum
0.7 km / 0.4 mi
Dr. Seuss National Memorial
0.9 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 325
- Suites: 16
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
Show 43 more facilities & services
- Laundry service
- Multilingual staff
- Bellboy service
- Smoke detector
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Banquet hall
- Conference room
- Meeting room
- ProjectorExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- Indoor freshwater pool
- Indoor heated pool: 1
- Sun loungers
- TV lounge
- Pub
- Sauna
- Steam bath
- Massage
- Spa treatments
- Spa centreExtra charge
- Breakfast
- Snacks
- Non-smoking establishment
- Aerobics
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE CLUB WITH VIEWSSUITE • CLUB WITH VIEWSSUI.CB-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLUB WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
SUITE CLUB WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLUB WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CB-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
QUADRUPLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE Accessible
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
Photos are not available for this room type.
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable heating
- Safe
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
Show all 17 amenities
- Cable TV
- Soundproof room
- Housekeeping
- Hairdryer
- Bathroom: 10
- Direct dial telephone
- TV
- Fridge
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable heating
- Safe
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Cable TV
- Soundproof room
- Housekeeping
- Hairdryer
- Bathroom: 10
- Direct dial telephone
- TV
- Fridge
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Soundproof room
- Bathroom: 10
- Hairdryer
- Direct dial telephone
- TV
- Fridge
- Tea and coffee making facilities
- Ironing set
Show all 17 amenities
- Centrally regulated air conditioning
- Individually adjustable heating
- Safe
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Cable TV
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE TWO QUEEN BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Soundproof room
- Bathroom: 10
- Hairdryer
- Direct dial telephone
- TV
- Fridge
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable heating
- Safe
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Cable TV
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
QUADRUPLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE CLUB CITY VIEWJUNIOR SUITE • CLUB CITY VIEWJSU.CB-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CLUB CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
JUNIOR SUITE CLUB CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CLUB CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.CB-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathroom: 10
- Centrally regulated air conditioning
- Soundproof room
Show all 17 amenities
- Housekeeping
- Cable TV
- Bathrobes
- Desk
- Toiletries
- Extra beds on demand
- Individually adjustable heating
- Safe
- Ironing set
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Room amenities
- Tea and coffee making facilities
- Fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathroom: 10
- Centrally regulated air conditioning
- Soundproof room
- Housekeeping
- Cable TV
- Bathrobes
- Desk
- Toiletries
- Extra beds on demand
- Individually adjustable heating
- Safe
- Ironing set
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 BedroomQUA.H6
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
QUADRUPLE Accessible
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB QUEEN BEDDOUBLE • CLUB QUEEN BEDDBL.CB-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE CLUB QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CITY VIEWSUITE • CITY VIEWSUI.CV
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEWJSU.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
JUNIOR SUITE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLUBDOUBLE • CLUBDBL.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 1 Bedroom • 30 m²DBL.CB-KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Bathroom: 10
- Hairdryer
- Direct dial telephone
- Fridge
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
Show all 17 amenities
- Individually adjustable heating
- Safe
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Cable TV
- Housekeeping
- Soundproof room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE CLUB KING BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-KG
Room amenities
- TV
- Bathroom: 10
- Hairdryer
- Direct dial telephone
- Fridge
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable heating
- Safe
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Cable TV
- Housekeeping
- Soundproof room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE KING SIZE BEDSINGLE • KING SIZE BEDSGL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
SINGLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-3
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom: 10
- Direct dial telephone
- TV
- Fridge
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
Show all 17 amenities
- Individually adjustable heating
- Safe
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Cable TV
- Housekeeping
- Soundproof room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Room amenities
- Hairdryer
- Bathroom: 10
- Direct dial telephone
- TV
- Fridge
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable heating
- Safe
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Cable TV
- Housekeeping
- Soundproof room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q-1
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Bathroom: 10
- Hairdryer
- Direct dial telephone
- TV
- Fridge
- Tea and coffee making facilities
- Ironing set
Show all 17 amenities
- Centrally regulated air conditioning
- Individually adjustable heating
- Safe
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Housekeeping
- Soundproof room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Room amenities
- Cable TV
- Bathroom: 10
- Hairdryer
- Direct dial telephone
- TV
- Fridge
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable heating
- Safe
- Extra beds on demand
- Toiletries
- Desk
- Bathrobes
- Housekeeping
- Soundproof room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
DOUBLE GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CLUB QUEEN BEDQUADRUPLE • CLUB QUEEN BEDQUA.CB-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Springfield Monarch Place
QUADRUPLE CLUB QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CB-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Sheraton Springfield Monarch Place
100
reviews shown
Nickolas
Sorry I was not impressed with my stay. My girlfriend and I where traveling and chose this location because it had a jacuzzi and a sauna. Both of which has either been removed or not in working order. The elevator from the parking garage to the lobby was broken as well. Place needs much needed tlc
Christine
I was given a room that faced the highway and the noise in my room was unacceptable. All night motorcycles, cars and trains went racing by. No sleep to be had at all.
Silvino
Restaurant on site
Dana
We booked the hotel for the pool, restaurants, and bar advertised.
Restaurant only open at breakfast
Pool broken and couldn’t even swim
Bar had only 5 choices on the menu and service was awful
The whole experience was awful. We will never stay there again!
Restaurant only open at breakfast
Pool broken and couldn’t even swim
Bar had only 5 choices on the menu and service was awful
The whole experience was awful. We will never stay there again!
Kendra
The hotel was clean, the rooms were comfortable. The staff was very friendly. We didn’t make it to the pool. The buffet was actually great but the pub was disappointing. They had a set menu with very limited options. It would be nice to have more options than just sandwiches.
Shawn
The staff were awful the check people were so very rude. They made me cry. I was so upset it affected my weekend.
Anatoli
Good
Danielle
really nice place
Gerald
The staff was friendly and helpful. The problem was with the room. The thermostat was not working properly so it was reaching 71° in the room even though it was set well below that. In addition, the sink was clogged. In short, a decent hotel which needs some upgrades.
Patrick
Huge room and large bathroom. Very comfy bed. Big desk for your computer. Room was near the highway but it was quieter than I expected…not really an issue. Had a good one-night stay.
Gregory
Easy to find, great location, wonderful staff.
Michelle
great area
Marcela
Very clean and the buffet was a plus!
Steve
Beautiful. Convenient.
Amy
Staff has less than amazing
Melissa
Needs an update. Lamp was broken and the shade was falling off. Not enough light to get ready in. Thermostat wouldn’t move past 70 degrees and after two calls to the front desk, engineering wasn’t around.
Samantha
Great hotel
Natasha
The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean.
Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair.
Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now it’s full of screaming children and annoyed people traveling for work. Would never return.
Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair.
Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now it’s full of screaming children and annoyed people traveling for work. Would never return.
Nina
The staff are wonderful, kind and attentive. However the hotel is pretty run down, and their food quality leaves a lot to be desired.
Susan
wonderful helpful friendly staff, clean and location was great
Tammy
Customer service was great and hotel was very clean, also the location was convenient for our stay!
Amanda
clean room, super friendly staff.
Ronald
Yes
Ellen
Fits our needs perfectly
Nicole
Decent Dining options, environment was a better experience compared to other places I have stayed in the area.
Brandon
Great
Carla
Breakfast was the best, friendly staff!!
Mechelle
Relaxing
Richard
Courteous staff
John
Clean. Comfortable, a bit loud with youth teams staying at facility
Nancy
Room was as expected. Front desk personnel were super nice. Only issue was we could not turn the heat down; it went up to 77 in the middle of the night way to warm for me!
Stacey
Great meeting rooms!
Kimberly
Very friendly efficient staff!!
Christopher
Clean room, beds are comfortable, nice shower with strong stream of water. Property perhaps a bit dated, but I love the 70s-80s vibe of the center atrium hotel with all the room entrances open to the atrium.
Kory
Clean and comfortable and lots of things to do in the area.
Yvonne
I didn’t like that hotel parking was full and I had to park a block away 😒
Joyce
Nice place to stay. Pub food worst ever — eat elsewhere.
Brian
They gave me the wrong room and then tried to get me to keep it. I was supposed to be in a junior suite and they gave me in a regular room. They weren’t going to adjust my rate either.
sarah
Quiet and clenan
Elena
Extremely Comfortable.
Luxurious bed!
Noor
ok stay expensive
Thomas
Nice place but the only thing I didn't like that they leave 1 bottle of water in room for 2 people and charge you if you want another bottle, otherwise nice place.
Vinita
The property was convenient to access restaurants etc. I could not adjust the temp in the room to a comfortable level, it would only stay at 74. I did not have a restful night. Front desk staff was quite confused when asked about breakfast (they do not have a buffetkl), they said breakfast through room service could only be called in the morning starting at 6:30am. They would not arrange it for me ahead of time and so I called at exactly 6:30am as I had to leave before 7:30am, only got voicemail and did not get a response. I would not spend the money to book the same place again.
Veronica
The property was so hot we couldn’t even stay the whole night
Stephanie
The whole reason I booked this trip was for the pool and sauna. The sauna was not working, there is no changing rooms, and the showers were also not working.
Michelle
I love the quality of the bedding. The pillows, the sheets, everything felt clean and crisp. I like the jetted tub. It was a costly room but I liked it. Parking was very expensive.
Verified traveler
I was not happy paying $20 a day to park my car at the hotel. Everything was fine.
ERNIE
They should include free breakfast with the price we paid but other than that great experience
Pamela
The only real issue is the room was on the side of the hotel across from the Marriot. Unfortunately there were cars and motorcycles that were loud going by until the early morning hours. No fault of the staff or hotel. I would prefer to stay at the Sheraton over other hotels in the arrea.
Greg
Amazing service thanks again!
DAWN MARIE
Beautiful amenities and courtesy employees
Aaron
The place was great, nice room
Dwayne
It was quite. Near everything in the area. I didn’t like that the shower head was broken and repaired with a rubber band.it slid off and hit me on the head while showering.
Ronnie
Very clean and very quiet and the staff was very pleasant and helpful
Maria
The service not the friendliest front desk.
Cliff
Excellent location. Convenient for everything. Comfortable. Quiet. Clean. All the furniture and decor in the room was outdated. Furniture and cabinets were scuffed up and barely operational. Wallpaper was beginning to curl and buckle.
Aaron
The property was ok 3 out of 5 stars. Parking was a pain and fills up quickly forcing you to park across the street. The pool was nice but dining was limited and few decent restaurants within walking distance. Starbucks had weird hours, they were closed on Saturdays and at 2pm on Friday. The worse part was we paid for club access and there was nothing to eat/snack in the club, it only had water and soda. When my wife complained and asked it it would be restocked the staff said we don’t stock the club access on weekends because not enough people stay there. What a horrible answer and a lie because there was no parking available on a Friday night. Staff was very rude and wouldn’t let us check in 30 mins early because supposedly there were no rooms ready, which didn’t make sense because they said they didn’t stock club access because hardly anyone stays over the weekend. Nice hotel, nice amenities but horrible staff and food. This property could be much better with a new staff and management.
Stephen
Room was very comfortable. Staff extremely helpful and friendly.
Allison
The room was very clean and the hotel was conveniently located near the casino which is where we went
The check in was easy but was told that there was a $20 parking fee because their lower garage was full, so assuming they also owned the garage right across the street, so charged my card the $20 and was told NOT to pay the fee again when exiting the garage in the am…. Come to find out, we couldn’t leave the garage without paying because they don’t own that garage, I believe the woman I spoke to when I called back to see how to get out without paying again said it was owned by the Marriott next door….so was a little put off that the Sheraton is collecting money for people to pay to park when it’s not even their garage and it took us an extra 15 min just to get out of there
And when speaking to the woman that was working in the am about how to exit out, she was a little bit rude about us not being in their garage , but we were told it was full
BUT ….it was the most comfortable bed and bedding I have ever slept in in my life!
The check in was easy but was told that there was a $20 parking fee because their lower garage was full, so assuming they also owned the garage right across the street, so charged my card the $20 and was told NOT to pay the fee again when exiting the garage in the am…. Come to find out, we couldn’t leave the garage without paying because they don’t own that garage, I believe the woman I spoke to when I called back to see how to get out without paying again said it was owned by the Marriott next door….so was a little put off that the Sheraton is collecting money for people to pay to park when it’s not even their garage and it took us an extra 15 min just to get out of there
And when speaking to the woman that was working in the am about how to exit out, she was a little bit rude about us not being in their garage , but we were told it was full
BUT ….it was the most comfortable bed and bedding I have ever slept in in my life!
Robin
Hotel was ok but the surrounding area and harage felt very unsafe and dirty.
Reece
Very impressed! Nice establishment for the money
Alexandre
Very Noisy!
Danielle
We were locked out of our room for over three hours. Within this time I went to the front desk and asked three times and still they didn’t fix the problem until I went a fourth time.
Had to get our room keys changed two times just to use the elevator. Unacceptable.
Had to get our room keys changed two times just to use the elevator. Unacceptable.
Marisa
Room wasnt clean when i first arrived. I had to wait a while for one. At first they told me i would have to change the type of room i had i thought that was ridiculous. Cleaning services was nice and friendly. The restraunts were very nice as well inside hotel.
Elizabeth
The staff was so accommodating!
Jane
It was clean but run down. Cracked picture frames; scuffs/holes in the wall. Also parking was a big pain.
James
The automatic door was down, and it was freezing outside. I had to walk around to get inside. The food was terrible, but I enjoyed my stay and was satisfied.
Judith
Would stay again
The hotel was clean and very quiet. It is in an excellent location in downtown Springfield. Parking (extra charge) was very convenient, once we figured out the ins and outs of it. That was a little confusing at first.
We would stay at this hotel again.
We would stay at this hotel again.
Allen
Great restaurant with reasonably priced food and great wait staff.
Ronald
Stayed there before. Everything was great this time also.
seth
Its fine. Little dated. But heat was good bed was ok.
Timothy
Centrally located and very nicely kept property. The staff were very cordial and helpful.
Sharon
Old parking garage damaged my car windshield.
My car windshield was cracked and damaged while in the hotels parking garage. I have a brand new car. It was not damaged when I drove in and parked. The security employee came down and saw it and reviewed the tape. Now the Sheraton is claiming that it is not their responsibility for the damage.
Shannon
Great staff, clean but very Dated interior, circa 1970 vibes in the rooms updated this place would be a ten outa ten!
Pamela
Everything was great except the heat want working good. They did bring us a space heater that worked out good while sleeping. It was a little chilly before bed, but we survived just fine
Alexis
The only negative thing I have to say is that the parking garage entrance and exit was a pain. It never worked properly and wouldn’t scan the bar code on our ticket, whenever we were leaving an attendant had to come out and help us. It was a little frustrating
Lisa
Great location to conference
Shimon
Fancy yet noisy
The hotel is very nice. Food is good. Service is good. Just noisy area, day and night.
David
We’ve been to this hotel consistently over the last ten years and it’s getting a little long in the tooth. We were on a mid floor and the street noise was very loud.
Sheridan
It was nice. I wish the pool was more heated and the jacuzzi was available.
Everything was clean.
Everything was clean.
Sally
Nice big rooms .great service
Jaime
No complaints room was clean, hotel was quiet, big heated pool with nice outdoor sitting area.
William
Its chief asset for me was its proximity to the overland long distance bus terminal.
rosa
Love the hotel and my kids to especially the pool in the gym The people from the housekeeping, they were real nice
Darianna
Pet friendly
Christopher
Sheraton CT
The room was really nice and comfortable. loved going here. the only issue i had was finding an ice machine that worked but other than that the place was really nice.
Michael
Great
Judi
It was a quick trip but staff where friendly , rooms clean
Ali
Ac doesn’t work found several cockroaches room service never came horrible stay
Nichole
Great property, a little outdated but still grand, very close walk to the Mass Mutual Center. Staff is very nice.
Maureen
TV did not work.
Silvia
Staff was extremely helpful and accommodating. Area was within walking distance to Starbucks, and mass mutual.
The only downside was after a 2 1/2 hr drive, once we arrived to the room, the toilet was broken and there were no bags in the trash.
The only downside was after a 2 1/2 hr drive, once we arrived to the room, the toilet was broken and there were no bags in the trash.
Christine
Overnighter
Bed was really comfortable… spacious room. 5 minute walk to Symphony Hall.
matthew
Constant door slamming, elevators right outside of the room making noise. Had to park across the street and walk. Have to pay extra for late check out if you want it. Just not nearly worth the pricetag for the mediocre room. We could have stayed at a red roof for a third of the price and the conditions would have been the same.
Nancy
Parking lot was full, no safe alternatives provided; only one elevator was functioning; floor 7 had no ice machine; kids running rampant throughout who were supposed to be attending a NYTRA program. Front office staff were less than helpful or accommodating. The bathtub/shower was what you would see in an RV.
david
Go stay at the Marriott
Elevators were super slow. 5 minute wait. Buffet to expensive for what you get. Waiting staff very nice
Ronald
No complaints really
Chris
Depite, being located downtown in a small city the area was pretty clean and the area was safe to walk around at night.
Deborah
No working tv
Christina
The staff are amazing and the facility was comfortable and clean.
Location & surroundings
Sheraton Springfield Monarch Place
1 Monarch Place, Springfield, United States
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Sheraton Springfield Monarch Place
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