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Breakfast is included with your stay.
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Hampton Inn West Springfield
Springfield - MA · United States
1011 Riverdale St.View location
8.2/10Excellent1,000 Reviews
Cleanliness8.4/10 8.4
Service8.8/10 8.8
Comfort8.2/10 8.2
Condition8.0/10 8.0
Neighborhood6.0/10 6.0
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hampton Inn West Springfield
Enjoy a comfortable stay at the Hampton Inn West Springfield hotel in western Massachusetts. Start your day with our complimentary hot breakfast buffet and enjoy amenities such as free high-speed internet access, parking, and HBO. Our newly renovated rooms feature 'Cloud Nine' bedding for a restful night's sleep.
While some services like the pool and breakfast have reduced availability, and the fitness center is currently unavailable, there's still plenty to enjoy.
Located off I-91 at Exit 4, our hotel provides easy access to area attractions like Six Flags New England and the Basketball Hall of Fame, as well as nearby shopping and dining. We're also just minutes from downtown Springfield and the Massachusetts Mutual Convention Center.
Whether traveling for business or leisure, our friendly staff at the Hampton Inn West Springfield welcomes you.
Show less
With a stay at Hampton Inn West Springfield in West Springfield, you'll be within a 5-minute drive of Eastern States Exposition and Holyoke Mall. This hotel is 3.6 mi (5.8 km) from Eastern States Exposition and 3.8 mi (6.1 km) from MassMutual Center.
Make yourself at home in one of the 125 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- The seasonal pool will be open from May to September.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - C0001873250
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet fee: USD 75 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Arabic
English
Turkish
Spanish
Nearby attractions
Riverdale Shops
0.3 km / 0.2 mi
Riverdale Center
0.3 km / 0.2 mi
Cinemark West Springfield 15
0.7 km / 0.5 mi
Olympia Ice Center
1.5 km / 0.9 mi
Connecticut River
1.5 km / 0.9 mi
Eastern States Exposition
2.4 km / 1.5 mi
Veterans Field
3 km / 1.9 mi
Majestic Theatre
3.2 km / 2 mi
Josiah Day House
3.4 km / 2.1 mi
West Springfield Town Common
3.5 km / 2.2 mi
North Riverfront Park
4 km / 2.5 mi
Holyoke Mall
4.4 km / 2.7 mi
Roberto Clemente Field
4.5 km / 2.8 mi
Baystate Medical Center
4.6 km / 2.8 mi
Calhoun Park
4.7 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 125
- Number of floors (main building): 4
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
Show 26 more facilities & services
- LaunderetteExtra charge
- Multilingual staffExtra charge
- 24-hour securityExtra charge
- Air conditioning in public areas
- Fireplace
- Hotel safeExtra charge
- Lift accessExtra charge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Restaurant
- Smoking areaExtra charge
- PrinterExtra charge
- Business centre
- FaxExtra charge
- Outdoor freshwater pool: 1
- CasinoExtra charge
- TV lounge
- Breakfast
- Non-smoking establishmentExtra charge
- Jet skiExtra charge
- Fitness
- Horse ridingExtra charge
- BilliardsExtra charge
- Bowling alleyExtra charge
- SkiingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE Accessible KING SIZE BEDQUADRUPLE • Accessible KING SIZE BEDQUA.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
QUADRUPLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 25 m²DBL.NM-QN
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE QUEEN BED NON SMOKING
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Room amenities
- Living room: 1
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKING • 1 Bedroom • 30 m²STU.KG-NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
STUDIO KING BED NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-NM
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 25 m²DBL.QN
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE QUEEN SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BEDROO.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
Room KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 25 m²DBL.2D
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Safe
- Individually adjustable air conditioning
Show all 15 amenities
- Ironing set
- Tea and coffee making facilities
- Microwave
- Toiletries
- Desk
- Cable TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE TWO DOUBLE BEDS
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Room amenities
- Wi-fi
- Wheelchair-accessible
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Toiletries
- Desk
- Cable TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 25 m²DBL.KG-NM
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE KING BED NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Room amenities
- Wheelchair-accessible
- Wi-fi
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 25 m²DBL.2Q-NM
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 25 m²DBL.KG-6
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-6
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHampton Inn West Springfield
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Hampton Inn West Springfield
100
reviews shown
jason
Shower was a bit wonky and bed could be better. But the rest of the hotel was outstanding.
Shawn Elizabeth
Property was nice. Not as modern as some Hampton inn, but it was good and suited our needed. Quick access to the highway!
Brett
The room was okay. It looks like any other chain hotel which is fine. Check out was extremely easy and the staff was exceptionally friendly. I appreciate that the hotel room temperature stayed relatively the same throughout the night and that it was set to a comfortable sleeping temp. The main issue was the bathroom cleanliness. The shower had was looked like hair that came out of a razor caked on the shower wall, there was hair stuck to the lotion bottle on the counter, and there was a musty smell. I did however appreciate they supply shampoo, conditioner, body wash and lotion that all smell really good. Another complaint I had was that the shower was extremely cold. I had intended to bathe my baby during our stay, but I couldn’t even tolerate how cold the water was. I am thankful to the staff that they canceled our second night without charge as our plans had changed and we were no longer staying in town for the full weekend.
Rafael
Front Desk and Housekeeping were very accommodating. The staff are great!
Kimberlee
Dated but maintained hotel. Springfield isn’t a great area, but this hotel is located within walking distance of shopping and food. Breakfast wasn’t kept up on, so things that ran out were not replenished (especially the last hour) (like oatmeal, yogurt, etc). Coffee kept running out in the morning. Like the lockout feature from 10pm-10am. FYI…there is a whopping $250 hold they place on your card for incidentals!! I’m 5 days after returning home and still have yet to have the hold lifted. It’s a Hampton Inn, just like most and as expected if you’ve stayed at a Hampton. I’d stay again, but probably not with the $250 hold. There’s equivalent properties nearby with nowhere near that amount and better as far as breakfast and amentities.
Ashley
Quiet, clean, and welcoming. ❤️
Chris
Clean
rose
Clean and comfortable room. Quiet atmosphere. Good breakfast. I liked everything about the stay.
Bryan
Had problem with first room they gave us but the staff changed it out for another. Got job. The staff was very helpful.
Susan
Location is great. Air conditioning in the room is perfect. The halls were terribly hot.
The evening check in staff members was miserable. It appeared that we were wasting his time. The 2nd floor hallways are in terrible condition. Wallpaper is coming off the walls and the door had a huge gap.
The daytime front desk team members were wonderful and helpful.
Laundry onsite was a plus. Fitness center is sub par.
The evening check in staff members was miserable. It appeared that we were wasting his time. The 2nd floor hallways are in terrible condition. Wallpaper is coming off the walls and the door had a huge gap.
The daytime front desk team members were wonderful and helpful.
Laundry onsite was a plus. Fitness center is sub par.
Debbi
The room was nice. Bed wasn’t super comfy but we only stayed one night. Pool was nice, but cold. Breakfast was just so-so.
Alexis
Liked everything
Katie
Pool was out of commission and ice machine was not functioning.
Thomas
Not great. Pool not in service.
jocelyn
Clean room
Ana Liset
The room was clean and breakfast was really good.
Jean
The person on duty, Will, took a really long time to come to the desk to check me in. And then he reeked of body odor. But I loved everything else about my stay.
satyan
very nice, staff also good, room is clean, good air conditioning
Faye
Hotel was in a convenient location. However, very outdated.
Janet
Manager switched our room from a King studio to a 2 double queen SMALL ROOM without letting us know and did nothing for it because we went through Expedia.
Very disappointed!!
Very disappointed!!
Lionel
Very nice place to stay with many food and grocery options nearby, really nearby.
Angela
Room stunk. Went through a few bottles of febreeze during the week we stayed. Will stay elsewhere next trip due to the lack of cleanness.
Curtis
Place needs a lot of updating.
Jammie Leanne
One of the reasons that I stay at Hampton Inn is because the beds are so incredibly comfortable, and this visit didn't disappoint. But, what stood out about this Hampton Inn was the breakfast. It was amazing! It was seasoned, there was a variety of food, each day, and it was perfectly prepared and executed. The staff was helpful and even brought out almond milk for my daughter. Another big plus was that the staff were all very friendly and helpful.
Chris
Winnie was fantastic at check in . Thank you !
Jason
The room was wrong and then the guy at front desk argued with me that I was wrong and had to show him my reservation as proof then room was definitely not the cleanest I actually went to Walmart to get blankets to sleep with because I didn’t want to use theirs
Ingrid
The staff was very nice. Breakfast very good. I had seconds which is mot usual for me.
My room was clean. The facility shows signs of wear, but so do I. 😀 I would definitely stay here again.
My room was clean. The facility shows signs of wear, but so do I. 😀 I would definitely stay here again.
luis
Bien
Dana
The breakfast could have had more simple choices like scrambled eggs with nothing added to them (allergies) and also the milk was warm out of the caraffe.
Dennis
👍
Kathleen M
Staff is always helpful, professional and friendly. Convenient to shopping and dining. Safe area.
Kevin
Wasn't expecting to stay in a handicap room but worked out ok. Couch cushions were severly soiled - probably should toss the whole thing out. Staff were pleasant, breakfast very good and room was clean.
Sheila
Bathroom was spacious, bed comfy, air conditioner was quiet and effective,
Will stay here again. Thank you
Will stay here again. Thank you
Guilmarie
Excelent
Natasha
The hotel itself is very beautiful,peaceful and clean.the staffs are beyond nice and very helpful.the pool wasn’t available because they’re fixing up the pool side but other than that everything else was perfect.breakfast is always good and the hotel is very quite and peaceful.it was my second time staying there and I will be coming back again in July.
Sherry
Our room was very clean, staff was very friendly. We would stay here again.
Rasha
The breakfast was great!
The rooms and hallways could be cleaner.
The rooms and hallways could be cleaner.
Jesus
Q
Sergio
An extremely expensive stay in a very average room. Not very clean.
Breakfast was less than average.
Breakfast was less than average.
Trevor
Property was well maintained and clean. Kitchen area was a bit cramped in comparison to other Hampton Inn's but not a deal breaker. Dining area was sufficient.
Robert
Breakfast was good. Room was clean but old.
Stephen
This place is seriously dated and needs a total makeover. Surprised that Hilton hasn’t stepped in on this.
Amelia
Needs more variety
Amelia
I couldn’t sleep the night before my trip due to loud noise coming from the room next door. I called the front desk several times, but nothing was done. Frustrating.
Christy
Very clean, breakfast was excellent. Older hotel rooms but maintained well.
Coreen
Clean and the staff was pleasant!
Elaina
Rooms are incredibly outdated and need to be refreshed. Wall paper peeling, yellowing of the ceiling and walls, and scuffed up furniture. Very overpriced for what we paid.
Tammy C
Plumbing issue resolved quickly with a room change. Rooms are clean and staff was friendly and helpful. Easy parking and free breakfast were a big plus. Building showing some wear and tear.
christel
The facilities need some updates. The breakfast made my husband and I sick. The electricity went off during March Madness. Would not stay again.
Deborah
Room was clean
Kathleen M
Always stay here when in town for business. Staff is wonderful, friendly, efficient and professional. Great buffet breakfast choices.
Trey
The room had no hot water barely luke warm sometimes. Maintance came to check but said it was what it was nothing to do. Just deal with cold water showers in th middle of winter. So we were in a trip with a lacrosse team that we will be sharing the experience to make sure we find a different hotel next time we travel
Nicholas
Hotel in general was fine, b
Gloria
Very good place to stay
Chris
Used to like this place, but the whole building needs a deep cleaning. Also, plumbing repair. Not sure how this happens, but water coming out of the tap is nice and warm, but coming out of the shower head is freezing cold even when the water is turned full hot.
Gene
We always stay in Hampton Inn, unfortunately this time the duvet smells funky like medicine smell. The walk in handicapped shower was very challenging to keep the water contained within the shower. I should’ve asked for a different room with a tub. The wallpaper was damaged in to areas and an attempted repair looked pretty bad.
Tammy C
The room was clean and the staff was helpful.
Diane
Broken non working refrigerator...dingy..not what was expected
Dexter
Yes it was clean
Majorie
nearby eateries
Linda
Yes they were. Furniture is pretty worn though
ROBERTO VELEZ
Good
Denise
Clean room. Very accommodating and nice.
Crystal
Appreciate that you always know what you're getting at a Hampton. Room was clean. Bed was comfortable. I tend to be a light sleeper in hotels as it is, but was woken by the door across the hall closing (closers on the doors slam the doors a bit if you don't catch it) and the traffic was also easily heard.
Robert
The first room they gave us wasnot clean, had receptacles that were inoperable and very tight. Thankfully the staff gave us a better room after complaining. Place needd a makeover. Staff were pleasant
Kathleen M
I always choose this hotel when in the area for business. The staff is incredibly professional, efficient and kind. Room is comfortable, location is great for food and shopping. Breakfast is delicious with a good variety. Highly recommend.
Joyce
Very helpful
Carlyn
Everything was great.
We’ve stayed with you before and we like it.
The only thing we couldn’t figure out was how to work the shower-it was set up for a handicapped situation.
Next time we will ask if we can have a room with a non handicap shower.
Thank you.
We’ve stayed with you before and we like it.
The only thing we couldn’t figure out was how to work the shower-it was set up for a handicapped situation.
Next time we will ask if we can have a room with a non handicap shower.
Thank you.
Kelly
The includes breakfast and convenient location is one of the main reasons we like to stay in this hotel. It’s usually pretty clean but the property is a bit dated and could use some updates. All in all a solid choice and our first choice when we visit West Springfield.
Pamela
The staff was absolutely amazing! Close to our event, rooms were clean and everything worked and though there is always that one loud group the staff was sure to address and fix the issue.
David
The value wasn’t there for the price charged for a run down hotel
I don’t travel much but very surprised that Hampton Inn would allow its name attached.
I don’t travel much but very surprised that Hampton Inn would allow its name attached.
Katherine
Room was clean but small. Breakfast area was very small and felt too cozy.
Ruth
The hotel has a water/flood problem. First floor is the worst and should be avoided until remedied. If you have a breathing problem you should choose another hotel. Staff is responsive to request for more towels.
Irwin
All good here
Angel
.
Linda
Noisy
Clean rooms were bonus
Clean rooms were bonus
Karen
AC was very adequate! Room was clean, staff very friendly.
Chad
Clean but run-down
This place has seen better days. The room and hallways are in need of a serious renovation. This is the second time i've stayed there and probably won't again unless nothing better is available. The one person I interacted with at the desk was very nice but everything seems a little run down and dated. The bed wasn't comfortable. The toilet seemed to be 12 inches off the ground which was really strange. The shower/bath controls were a challenge to turn on and off (I don't know how an older person would have neen able to pull the handle out as it was hard). The bottom of the bathroom door rubbed against the floor mid-swing while opening, etc. etc. A log of little things. It was clean but run-down is the best I could describe it.
John
Property was well maintained and clean. Front office staff were great. The breakfast they had was excellent. Will definitely visit again.
Jacqueline
Professional and friendly staff. Beds were comfy. Breakfast was good. Will stay here again.
Hoang
Old inside and smell
Anita
Clean room breakfast good coffee
Deanna
It’s was good alot of noise going on at night in the area of our room but it was ok
David
Will visit again
Michael
Very clean and very friendly staff
Lisa Anne
Older hotel. Needs updating.
Colleen
Shoutout to Shannon
Shannon at check-in was extraordinarily helpful and kind to our group of Visually impaired friends.
Natalia
Disgusting
Terrible hotel. Dirty, old, falling apart. We found hairs inside the bed. Left 2 nights early. Stay away!
Bernadette Taylor
As expected for the price. Excellent breakfast.
Robert
Clean room.
joanne
Great
Verified traveler
Completely unacceptable service
I booked this hotel for my wife and daughter. Upon arrival, they were forced to sign a contract that they would not be throwing a party and were additionally mandated to provide a $250 deposit on their credit card. The hotel was in close proximity to the highway, noisy and rather unkempt. Would not recommend ever giving this facility business again.
Have also never had this sort of experience upon check-in utilizing hotels.com worldwide.
Have also never had this sort of experience upon check-in utilizing hotels.com worldwide.
Daniel
Pool open only at 09h00 in the morning and close at 21h00 at night, should be 1 hour earlier and 1 h later. Pool close by labour day is too early. Free breakfast is very good doors are lock for safety before 10h am.
Ashley
N/a
Alice
Fresh breakfast everyday.
Sabrina
We would never stay there again.
Kathleen
Excellent staff
The front desk and cleaning staff are very professional, friendly and helpful. Always stay at this Hampton Inn during my trip to work in the area.
ADANMA
Near shopping area
Nancy
The room was comfortable and the bed and quilt and pillows are excellent. I with you had a nondairy milk for coffee and cereal at breakfast such as soy, oat, or almond milk.
Verified traveler
Service
We had a fun time. Some housekeepers refused to provide us with towels even though we did not need their service. The breakfast was not the greatest and the male service was terrible, NOT VERY FRIENDLY AND WAS EYEING US THE ENTIRE TIME MAKING our toast and serving ourselves
Location & surroundings
Hampton Inn West Springfield
1011 Riverdale St., West Springfield, United States
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Hampton Inn West Springfield
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