Name: Howard Johnson by Wyndham Springfield
Address: 1356 Boston Road, Springfield, 01119, US

4/10

Poor

12 Jul 2026

FERNANDO

The location is close to restaurants and stores, but the breakfast is very basic.

Partner

10/10

Exceptional

08 Jul 2026

Robert Michael

Perfect for our needs

Family_with_children

10/10

Exceptional

02 Jul 2026

Letticia

👑

6/10

Pleasant

02 Jul 2026

zulayka

The room was over all decent. the room smelled old/musty, my guess is the dirty carpet holding onto old funk. toilet seat was a little dirty, thankfully I carry with Clorox wipes.

Family_with_children

10/10

Exceptional

23 Jun 2026

Gino

Very happy with my stay

Self

8/10

Excellent

21 Jun 2026

James

This is not in the city ctr there are plenty of food options and shopping options in the area. The pillows were not up to my standards but using 3 I made it. I feel the whole place needs to be aired out. Everything was clean but had a stale smell to it. Didn't smell of any cleaning products at all. I realize some people can't deal with some scents. But a little something or leave doors open for a few hrs. I opened my door/window for 20 minutes when I checked in. Also left open when I left with a/c off. All in all it was good stay for the night. I would stay again

Friends_and_family Friends

10/10

Exceptional

20 Jun 2026

James

Awesome

Partner

6/10

Pleasant

07 Jun 2026

Catalina

Very old furniture and a one broken lamp. Furniture on bathroom also broken. The room was clean with good air conditioning.

Friends_and_family Family

4/10

Poor

04 Jun 2026

Richard

This place was not what I expected. I made reservation months in advance because of college graduation. I get there and I was told I could only get a smoking room. (I don’t smoke) plus there didn’t appear to be enough cars in the parking lot for the amount of rooms that I could see. So it didn’t seem like it was near full occupancy. To make matters worse, the smoking room I was given smelled…well like smoke or an ashtray! I felt like I was coming down with a pulmonary issue and since I’m a nurse, I’ve seen it in patients. Needless to say, I would never stay there again.

Self

6/10

Pleasant

01 Jun 2026

Carl

Large room, comfortable king size bed. Ac/ heat and hot water great. Dated, worn out furnishing, chairs and pillows. Room odors...

Self

10/10

Exceptional

21 May 2026

Abraham

Overall is not bad with this star and price.

Family

2/10

Poor

20 May 2026

norma

I had to cancel due to illness and am still waiting for word from the hotel on the full refund Expedia told me they agreed to when contacted by Expedia. I emailed the hotel to follow up 48 hrs ago and have heard nothing

4/10

Poor

19 May 2026

Cathy

Parking was easy

Family

6/10

Pleasant

17 May 2026

Paul

Parking was ok, room old and kinda dirty pulled the table between beds to use plug and it was very dirty. Rest of the room was old.

10/10

Exceptional

15 May 2026

Ronghui

Overall it is not bad

8/10

Excellent

26 Apr 2026

Leanette

Everything was ok

Partner

2/10

Poor

23 Apr 2026

Ash

This place was DISGUSTING. There were stains all over the chair, the long wall hangings were falling off the wall, the vanity was cracked right now the middle, and our non-smoking room REEKED of smoke. We had to open windows and turn on the AC because the outside smelled MUCH better than the room itself. It was horrible.

Partner

8/10

Excellent

18 Apr 2026

Micqueale

Nice staff need better breakfast

4/10

Poor

12 Apr 2026

Kerstin

The room smelled like a smoker lived there. Other guests we saw in parking lot said the same of their room. Beds were not very comfortable. Most outlets didn't work. Felt old and worn and in need of some serious upgrades. The staff were all very nice though.

Family

10/10

Exceptional

06 Apr 2026

Vivian

Good

2/10

Poor

31 Mar 2026

Julia

The room was not cleaned. There were dirty towels and one of the beds had hair all over the sheet. I left after only being there for a few hours because beside all that the guest next to me were having a really big party. They were yelling and screaming. So I h

2/10

Poor

07 Feb 2026

Caden

Cracks in the walls-toast or cereal for “breakfast”
Do not bother staying here. Ick

Business

8/10

Excellent

12 Jan 2026

Joshua

Room wasnt spotless but it was clean enough. On a busy road but quiet at night. Its a older property but expected alittle more for price.

Leisure Self

6/10

Pleasant

02 Jan 2026

Craig

Tv worked about all no cable or anything least Internet did work to watch stuff on my iPad. Had no do not disturb signs for the door shower head needs new one sprays all over. I expected more from a whydam hotel. Heat worked good

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Chris

The room was very clean. I experienced too quiet nights. I would return if need be

Business Self

10/10

Exceptional

27 Nov 2025

ANDREW

Yes the room was actually beautiful.! It had a gorgous view of the lake. Although, It only had decaf coffee no regular?

Leisure Family

10/10

Exceptional

23 Nov 2025

Lee

Perfect location for our needs. Great rooms and off street so very quiet. We’ll be staying there again.

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Felix

Was very nice place

Business Family

10/10

Exceptional

14 Nov 2025

ARA

The room was clean.nice bathroom.

Business

10/10

Exceptional

10 Nov 2025

TOU

Very nice staffs, room very nice , but need more vaccum on the carpet,

Friends_and_family Friends

2/10

Poor

08 Nov 2025

Melanie

Room was bug infested. And lots of shady people roaming around. Would not recommend staying here!!

8/10

Excellent

24 Oct 2025

Sarah

It was a nice, average motel. The vending machine was out of water, but the manager was kind enough to open the breakfast room and allow us to get some filtered water. Not overly convenient but was helpful.

Family

10/10

Exceptional

23 Oct 2025

Dianelis

Its was amazing, room looked beautiful

Leisure Family_with_children

6/10

Pleasant

20 Oct 2025

India

I didn't feel safe. There were some bugs in the room. I wasn't happy with the accommodations.

Leisure Self

6/10

Pleasant

19 Oct 2025

Clara

Clean room but only given towels for 2 people. Booked to hotel for 4 ppl when I asked for more towels one staff member was not nice and had an attitude but did give them to me. Staff was not friendly at all. If you are ok with le unfriendly staff this is a decent place to stay due to location. Breakfast was toast, mini muffins, oatmeal. The coffee tasted horrible! tastedhorriblewmles

Leisure Family

10/10

Exceptional

16 Oct 2025

Terjaray

I loved how it was conveniently next to transportation and places to eat aswell

10/10

Exceptional

12 Oct 2025

ANA

Nice

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Jodeyne

Good budget motel. Comfy beds.

Leisure Friends

4/10

Poor

05 Oct 2025

Drew

Sketchy. Nasty rooms. Old.

Leisure Self

8/10

Excellent

05 Oct 2025

Zachary

Parking area was fine, easy climate. Room wasn't the cleanest needs some updates. Walls in bathroom were dirty and one bed sheet had stains on it.

Self

2/10

Poor

04 Oct 2025

Hermon

Completely unacceptable. There were bugs in a bed, the room smelled strongly of cleaning fluid, the beds were sloppily made. We did not stay and found other accomodations.

We intend to request a refund.

Family

8/10

Excellent

02 Oct 2025

Christopher

Room was clean the people were nice easy check in it was very quiet

Leisure Self

10/10

Exceptional

28 Sep 2025

Julissa

The hotel is renovated and is clean

Leisure Partner

10/10

Exceptional

28 Sep 2025

RAFAIL

clean room,parking

Leisure Family

6/10

Pleasant

28 Sep 2025

sandra

Parking lot looked sketchy and had to park in side of motel in small dark area

4/10

Poor

27 Sep 2025

Jessica

The rooms “appeared” modern but they were not. Looked like surface level cleanliness. It could use an upgrade and doesn’t look like other Howard Johnson’s I’ve stayed in. There’s a Ring doorbell at the entrance where you need to be buzzed in? Super odd and made us feel as though the neighborhood is unsafe. The front desk worker looks miserable and lacked customer service in his presentation. Do not recommend, even to save yourself money.

Leisure Family

6/10

Pleasant

25 Sep 2025

Kwame

VERY QUIET AREA

10/10

Exceptional

25 Sep 2025

Virginia

Everything was clean, safe, and comfortable.

8/10

Excellent

23 Sep 2025

Peter

The tub wouldn’t hold water for bath,toilet wouldn’t flush correctly.. we found dirty napkins in the bed.the door wouldn’t shut completely and window screen was broken.

6/10

Pleasant

22 Sep 2025

Gary

Traveling all day. Overall the place was small, older, but clean enough we didn’t want to go further. An OK place.

Partner

4/10

Poor

22 Sep 2025

Stephany

Smoke smell

The room smelled of smoking despite nonsmoking.

Self

10/10

Exceptional

20 Sep 2025

Nancy

The room was perfect , clean.

Leisure Family

10/10

Exceptional

19 Sep 2025

Philip

Fine room. Clean, good location and very fair price.

Leisure Partner

4/10

Poor

19 Sep 2025

Carmen

The attendant told me the clean every day, but there was hair all over the room.

Leisure Family

4/10

Poor

15 Sep 2025

Julia

dirty property and room

4/10

Poor

14 Sep 2025

maria

When I booked to stay in this place I was not expecting a 5stars hotel taking in consideration the price. All depends on what you are used with. I went to the Big E festival and I just needed a bed to sleep in and all the hotels were booked or extremely expensive so I decided just to try this place. Mistake… if you are a clean person don’t go there, entrance filthy, carpets dirty, room not vacuumed, sheets dirty( to me it seemed that was not changed from previous clients). Beautiful view from back room, only good thing I can say about. Won’t see me anymore

Leisure Family

4/10

Poor

14 Sep 2025

Evan

Ask About Smoking or Nonsmoking

I made the reservation through hotels.com and then was very annoyed to find that the room was a smoking room. I didn't even know they had smoking rooms anymore. Motel generally seemed kind of dumpy even for a Howard Johnson but main problem was hotels.com.

Self

8/10

Excellent

13 Sep 2025

ShyAnn

Very nice for its affordability. Nice and accommodating staff. Uber was a good choice for getting into downtown and back.

Leisure Partner

6/10

Pleasant

05 Sep 2025

PAT

room

wrong room given to us. reserved a standard king smoking room. was given double non smoking room. was told only one king available and was already someone in there was not happy at all. main reason reserved king was i could smoke in the room and large bed

Partner

8/10

Excellent

02 Sep 2025

abilio

Upon entering i noticed paper in the toilet had to flush, hair on sink and shower therfore i went to get chlorox wipes and recleaned it myself. Micrturn table doesnt spin but that was fine

10/10

Exceptional

28 Aug 2025

Unis

I will recommend it. Every thing great

Business_and_leisure Self

6/10

Pleasant

24 Aug 2025

Michael

Very light on breakfast

8/10

Excellent

20 Aug 2025

Lecia

It's ok just need a little bit more cleaning. Otherwise it's ok would stay there again. It's worth staying for a short trip.are over night

Leisure Family_with_children

2/10

Poor

17 Aug 2025

Maria

Smell like cigarettes

2/10

Poor

16 Aug 2025

Tamesha

They cleaning staff is terrible freaking they had nothing but roaches all over the place somebody’s panties that was in the room not no clean sheets nothing

Business Family

2/10

Poor

15 Aug 2025

Tamesha

Roaches all over the place the room had somebody panties in in their hair in the bed

10/10

Exceptional

14 Aug 2025

Robert

It's nice to park in front of the room

Business_and_leisure Self

4/10

Poor

05 Aug 2025

LASONTHA

There were bugs and a strong urine smell in the room. The room had an adjoining door to the room next door and the people in the room next door played loud music all night while checking periodically on the adjoining door.

6/10

Pleasant

02 Aug 2025

Jill

Ok For One Night

Average. Basic. Beds were ok. Room was ok. Nothing terrible, but nothing great either. The hotel breakfast offerings are minimal - juice was out of service, 2 choices of cereal, bread for toast, a couple dry mini muffins, bananas, and a couple very small yogurt options. There’s a decent selection of restaurant choices in the area for lunch or dinner. On the upside, my car didn’t get stolen overnight.

Friends_and_family Family

2/10

Poor

29 Jul 2025

Kachina

The room blankets has holes in them, the lamps are broken, the room was not cleaned. Condom wrappers and trash around the bed area. Considering I’m currently going through homelessness I booked and paid for 3 nights they refused my booking because of wet towels and dirty sheets.

Leisure Family_with_children

6/10

Pleasant

27 Jul 2025

Betsy

The beds were very comfortable, linens in great shape, although there was no top sheet on one of the beds. Towels were in great shape. Airconditioner worked well. However, chairs were old and fabric on them all stained, walls and door jams need painted. Felt fairly safe.

Leisure Partner

6/10

Pleasant

25 Jul 2025

Verified traveler

we originally were placed in a room that smelled mildewy and like smoke. staff quickly found us a room that didn't smell like smoke. The mildew smell was still there but less present. It was last minute that we decided to stay in western MA and we picked this place because it had breakfast. Unfortunately, breakfast was cereal, mini-muffins, and toast.

Friends_and_family Family

2/10

Poor

21 Jul 2025

Henry

I paid for my room and then when i got there they wanted another 100 so i paid that being told it would be refunded back after i checked out and i never got my refund back

Leisure Family

4/10

Poor

20 Jul 2025

Stanley

Room 116 has a cockroach infestation.

8/10

Excellent

13 Jul 2025

Verified traveler

Clean, friendly staff

The room was clean, the staff is very friendly, the shower nice and hot. The bed is hard was my only issue.

Business

8/10

Excellent

27 Jun 2025

Elinaria

Good

10/10

Exceptional

16 Jun 2025

Ivelisse

Bueno el desayuno es muy pobre solo cafe y pan

4/10

Poor

16 Jun 2025

Andrey

The staff was very friendly and helpful!!!!
The bathroom was dirty, the room needed a huge renovation!!

Leisure Family

6/10

Pleasant

07 Jun 2025

wilfredo

Inform people

The rooms were not bad. The parking lot was well lit, but I was not prepared for the charge of an extra hundred dollars when I got to the hotel after I asked the manager when he asked me the card for incidentals. Was there a deposit to the room he said no because I had paid full price on hotels.com Then the next day I looked at my bank statement and see that they had charged me an extra hundred dollars I talked to the manager. He said he would refund the money but it takes 5 to 6 business days. This would’ve been OK. It had if I had been informed from the beginning but when you make a trip with a limited budget is very hard to wait 5 to 6 business days for a refund if it’s a standard practice, then inform people such not surprise them when they get there that’s very frustrating. Everything falls and rises on communication. If you don’t communicate with your staff with your procedures, then don’t surprise your customers. I was told one thing by one manager, and one thing by another manager a problem that proper communication would have taken care of instead of leading people customers feel frustrated

Friends_and_family Family

2/10

Poor

05 Jun 2025

Isaac

Run down and decrepit

Business_and_leisure Family_with_children

4/10

Poor

04 Jun 2025

Andrea

Still dirty from last occupants. Hair all over bathroom 😔

Business Self

4/10

Poor

27 May 2025

Louvina

The room was smelly and needed up keeping. The lamps and lighting was dirty. Room smelled like smoke. They have smoking rooms. The Mon smoking rooms should not be rented to smokers. All 3 of us have allergies and it was horrible to have to continue to smell that. We had to get Lysol from the front desk.

Leisure Family

8/10

Excellent

27 May 2025

a

Older motel but decent nonetheless for the price. Staff is wonderful.

2/10

Poor

27 May 2025

Verified traveler

I got charged twice the staff was rude and one of the staff members spotted me in a near by store and wouldn't stop watching me or following mepo

Friends_and_family Family

10/10

Exceptional

22 May 2025

William

Easy check in and out. Clean

Business Self

4/10

Poor

19 May 2025

Olatokunbo

The water did not train properly while taking a shower. Had to stop intermittently to have water drain down before continuing to avoid standing in dirty water. During check in/out staff did not seem like they knew what they were doing. Noticed that my credit card was charged twice and waiting for it to all drop before my credit card company is able to help with the situation.

Family

6/10

Pleasant

18 May 2025

patricia

The desk man in the morning was very nice. After we checked out, he saw that I was having trouble carrying a coffee cup (from the breakfast room) to the car without spilling, and he came out of our unit with larger coffee cups to give to me. Very gracious, generous and alert. Made a great memory. Great employee. The stay was high value for the price.

2/10

Poor

18 May 2025

melissa

Do not stay here

This place is filthy . It says it’s nonsmoking but it reeks of smoke . It is filthy with weird stains on the rugs and shower curtains that looks like specs of blood . The front door and the bathroom door both look like they’ve been kicked in a few times. And there was a huge circle on the glass that looked like the happy face killer had been there . Also the ac makes a huge banging and ticking noise .

Friends_and_family Family

2/10

Poor

14 May 2025

Cristin

The people working were rude, a gentleman was complaining about his room, they were laughing at him. We did not feel safe in 1st floor room.

2/10

Poor

14 May 2025

Jonathan

I was charged twice

10/10

Exceptional

06 May 2025

Dawn

The

10/10

Exceptional

12 Apr 2025

Tomica

Great stay and value for money 😍

Leisure Partner

10/10

Exceptional

11 Apr 2025

Agnes

A Wonderful Stay

my friend and I went for a baby shower and needed to find a place to stay for the night. We chose them because the price was not bad for one night.. and we split it between us both. The were good two full size beds , comfortable beds, bathroom nice size , everything was clean; the heater worked good.. they had continental breakfast.. cereal, bread , muffins, coffee, yogurt, juice , & fruits.. it was good to get us through lunch... We didn't use any of the other amenities because we were only there one night.. over all very good.

Friends_and_family Friends

2/10

Poor

05 Apr 2025

Orion

This hotel takes reservations for age 18 but will not allow them check in. Stranded age 17 & 18 after 7 hours flying across the US without a place to stay. No recommended place for them either when asked. Even took money for early check in with their credit card but then denied them check in.

8/10

Excellent

31 Mar 2025

Verified traveler

Everything was fine. Cleaner than most other places. The only suggestion I have would be to clean the shower/ tub fixtures (faucet, drain plates, handles ,and bar above the soap

Partner

4/10

Poor

15 Feb 2025

Kari

No remote for the tv, refrigerator was broken!

Leisure Partner

4/10

Poor

04 Jan 2025

Marquis

unhappy

very short was expecting little better.

Partner

4/10

Poor

06 Dec 2024

Lettie

It’s always a problem with this hotel. It’s either the tub and stuffed up or you get cold water and no hot water. This is my second time staying there.

10/10

Exceptional

04 Dec 2024

Jonathan

Love it

Friends

8/10

Excellent

02 Dec 2024

Jonique

Close to restaurants and shopping.

Leisure Partner