Motel 6 Springfield Chicopee

2/10

Poor

03 Aug 2026

Luz M

Estoy muy decepcionada.Por la seguridad del hotel. Ya que tengo una menor de 4 años y durante la noche del día 2 de Agosto surgió una pelea frente a mi cuarto todos nos asustamos y mi niña quedó muy afectada. Y no hay ningún tipo de seguridad. Fue una experiencia horrible.

2/10

Poor

03 Aug 2026

Jose

Bathroom is dirty and mattresses and sheets are yellow but the Sheets supposed to be white.

2/10

Poor

02 Aug 2026

David

This place was a fleabag. They dont clean your room unless you ask. Plus, the place doubles as a homeless shelter. Stay very far away

2/10

Poor

02 Aug 2026

Angel

I WANT A REFUND THE ROOMS WERE STAINED AND NASTY we complained, and they didn’t offer any help i have multiple pictures of the stains

6/10

Pleasant

02 Aug 2026

Maribel

Parking was easy.
Check in was easy, and thy gentleman was friendly and accommodating.
Basic room with old sheets a few old stains and the towels too. But there were enough of what we needed.

The AC and refrigerator were in working order. Shower was good and hot.

Morning staff was RUDE, knocking on the door and windows at 10:55, to ensure we were leaving on time. After about 8 annoying hard Knocks, I had to open the door and tell him we are packing. 5 minutes later they called room although we were already taking stuff out.
The interruptions were so distracting, it was hard to focus and find my things to leave.
I hope I never have to go back there.

2/10

Poor

01 Aug 2026

Mark

We had monthly renting families with lawn chairs in parking lot partying all night.

2/10

Poor

31 Jul 2026

Donna

I rather slept my car the place is disgusting

8/10

Excellent

26 Jul 2026

Michelle

Very good stay. Comfortable stay. Great price!!!

2/10

Poor

24 Jul 2026

javier

Internet sucks waste my time with my homework never again

2/10

Poor

21 Jul 2026

Aiisha

The fridge was dirty room smelled controller had throw up on it bugs in room horrible

Partner

10/10

Exceptional

21 Jul 2026

Rebecca

This Motel 6 is literally right off the Mass Pike, with a McDonalds nearby for a quick breakfast, and a truck stop near by for a quick fill-up! The only issue is the Burnett Road address is incorrect -- but the Motel 6 is visible as you get off the exit, so trust your eyes and not your GPS.

Self

8/10

Excellent

05 Jul 2026

Monica

The room was clean and everything was more modern than I anticipated. For the price point I definitely give it 4 out of 5 stars.

Family_with_children

10/10

Exceptional

03 Jul 2026

Aaron

Great deal! The room was nice and clean and the staff are chill and do a great job.

6/10

Pleasant

28 Jun 2026

Paxton

Although the staff was nice I found it to unacceptable that clean linen was a problem to obtain and especially on the weekends where I was informed that I couldn't get clean linen and towels at all. WTH!?! Reprehensible and utterly ridiculous...

2/10

Poor

27 Jun 2026

Sherri

as soon as I turned on the shower, the water smelled like sewage. Nothing was new or updated. Bugs were comfortable there. Not going back

Self

6/10

Pleasant

26 Jun 2026

Miguel

Ok place to spend a weekend in

Partner

2/10

Poor

13 Jun 2026

Sixto

The best thing about it was the air conditioning. The toilet seat was old and crusty, the bathroom was filthy, they would not clean the room at all while I was checked in and no clean towels. I would have rather paid more somewhere else

Friends_and_family Family

8/10

Excellent

31 May 2026

Elijah

Great budget option!

6/10

Pleasant

29 May 2026

Judith

Clean room but truly bare bones. Wasn’t a fan but again the room was very clean

Family

6/10

Pleasant

17 May 2026

Barbara

Lever to close and open sink stopper was missing, so unable to clean and rinse contacts without putting toilet paper (no tissues in room) over drain in sink. Not the best move.
Screws loose holding brackets for door locks.

Family

10/10

Exceptional

16 May 2026

Augusto

Perfect in terms of comfort and leisure—a great area. I really liked it.

6/10

Pleasant

09 May 2026

Sean

Unfortunately room smelt of smoke.Otherwise room was fine.

10/10

Exceptional

06 May 2026

Donald

Just make mandatory that they have to like mop the floors every few days or something my socks were black and it’s not even a carpet

10/10

Exceptional

06 May 2026

Donald

The place was what it was. But only really complaint they should clean the floors better.

Self

10/10

Exceptional

01 May 2026

Luis

Everything was excellent

Self

2/10

Poor

25 Apr 2026

Brian

Place was awful. Didn't expect much at all, but far worse than I would have ever imagined. I plugged in the air conditioner and the outlet started to smoke

Got a new room, should have gotten a different hotel

Next room. Air conditioner couldn't be adjusted, the knob was broken. Turned on the microwave and blew a fuse. Tv wouldn't work

10/10

Exceptional

24 Apr 2026

Donald

Staff was very friendly

Self

2/10

Poor

17 Apr 2026

Harry

I paid for my stay through Expedia and when I checked into the hotel they asked for my credit card for incidentals. When I got my Credit Card statement I saw that the hotel had also charged me for the stay. I called and spoke to a manager to get the double charge removed and he said he would have to call me back. I am still trying to get my refund 2 weeks later!

Self

6/10

Pleasant

15 Apr 2026

Daija

I had an overall okay stay here. It was the che

6/10

Pleasant

11 Apr 2026

Beverly

We arrived late and left early, appreciated a budget motel near the interstate, and got what we paid for. The room, sheets, and towels were clean. The mattress was basic (no pillow top) but in good shape; the frame it sat on creaked loudly with any movement. There was no closet, only a waist high rod with a couple hangers, and no amenities in the room (coffee maker, hairdryer). The bathroom was HUGE, had sturdy grab bars by the toilet, had an accessible shower, and even had a seat for showering. Unfortunately the seat had inches missing from one leg, making it unsafe. The heating unit worked very well, but was very loud. The walls had nothing on them except a big screen TV. The lack of cheap art was OK, but lent to the feeling of sparseness.

Partner

2/10

Poor

11 Apr 2026

Brian

Uncomfortable bed that made loud noises everytime you moved, asked for extra pillows and was told they dont have any extra pillows at the hotel, A/C barely worked, small bathroom

Partner

10/10

Exceptional

05 Apr 2026

Michael

Room was very comfortable

Partner

4/10

Poor

30 Mar 2026

Grace

Tbh rough times

Partner

2/10

Poor

20 Mar 2026

Cody

Found cockroaches in the tub. Still waiting on my refund which has been a week now.

Partner

2/10

Poor

20 Mar 2026

Melissa

This is my second time using Expedia, and honestly, I won’t be using it again. Both times, the hotels were nothing like what was listed. This particular hotel in MA was extremely run down, both inside and outside. There were no amenities at all. The TV didn’t work, and neither did the ice machine. There was no coffee maker and no coffee available anywhere on the property.

The bed was rock hard the floor actually felt softer. The location was very noisy, and the walls were paper thin. The only positive was a small diner across the road that was open 24 hours, but that doesn’t make up for the poor conditions of the hotel.

Family

10/10

Exceptional

15 Mar 2026

Benjamin

Was good

8/10

Excellent

16 Feb 2026

Cathleen

The room was perfect. Very spacious.

2/10

Poor

04 Jan 2026

Cassondra

Checked in late. Got into room the heat wasn't working and the tv was broken.
The night guy is awesome as we have stayed here before
We moved rooms..by morning we woke up to bugs and roaches.
The night stand in the middle of the bed fell off the wall while we were gone.
The guy checking me out on sunday had nothing to say about my horrible stay
All he said was oh so the management is on vacation.
Ppl will chase u trying to give u food and when u say no they get nasty about it

Business

6/10

Pleasant

03 Jan 2026

Fernando

The card key was difficult l had to go to office twice to reset

Leisure Self

8/10

Excellent

24 Dec 2025

Enouce

Very nice

10/10

Exceptional

20 Dec 2025

Patrick

Very nice stay. Clean and calm!

8/10

Excellent

29 Nov 2025

Cassondra

I like staying at motel 6 bc i can have my dogs
Now the heater in our room was broken so there was no happy medium for heat.
Room wasn't clean clean but I made due.
The grounds were clean and for once i wasn't worrying about walking my dogs.
Now on the last day when i checked out a guy was walking around tryin to give away breakfast food from McDonald's and followed me and my son.

Business

10/10

Exceptional

17 Nov 2025

Tucker

Clean awesome rooms nice staff check in easy and fast

Leisure Self

10/10

Exceptional

17 Nov 2025

James

For a motel 6 it’s one of the better ones for sure

Leisure Self

2/10

Poor

11 Nov 2025

Steve

Cockroaches

10/10

Exceptional

09 Nov 2025

Tami

Room is great. It is clean.

8/10

Excellent

04 Nov 2025

Tim

All was good clean and pleasant

10/10

Exceptional

26 Oct 2025

Xinchao

The room looked dated. But everything else is good. The location is very convenient.

Business Self

10/10

Exceptional

24 Oct 2025

Jean

Greeted promptly on arrival.
Room was clean.
Heat worked well.
No complaints.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Enouce

Very nice

2/10

Poor

20 Oct 2025

Adam

We’d seen a review about water coming up through the bathroom floor and were skeptical, but it’s true. Also had trouble with locking/unlocking the room door. Would not stay there again.

6/10

Pleasant

20 Oct 2025

Christina

This is solidly a 2 or 3 star place to stay. Our room was fairly clean, but smelled like smoke (a non smoking room but yet there were butts on the balcony). Our belongings came home with clear smoke smell.

It was mostly quiet, which is surprising given how close to the highway it is, though people were yelling in the middle of the night. The bed was extremely squeaky.

Again, it's clean and an attempt has been made to make it look nicer, but it's bare bones. There's washcloths and soap but no hair dryer (for Massachusetts in October, I really wish this had been more clear).

Notable things about the location--there is a gas station/truck stop across the street which houses EV chargers, gas pumps, and a diner and there's also a McDonald's in the same parking lot.

Partner

2/10

Poor

19 Oct 2025

Christopher

Everything in the room(s) felt cheap. I say \"room(s)\" because the first room I was given had a major plumbing issue with the toilet flushing and draining most of the output on the floor. Front desk staff was very responsive which for the situation was appreciated, finding a new room and ensuring the toilet in the new room worked properly. All in all, paying twice as much in a nicer $400/night room in town seemed more reasonable as the night went on. I had booked for two nights but decided not to come back for my second night - overall, a depressing place to spend the night.

Leisure

10/10

Exceptional

18 Oct 2025

Inna

A very basic room, however nice and clean. Would definitely book here again

Leisure Family

4/10

Poor

17 Oct 2025

Ruth

We didn't like that it was noisy all night. Peoplle coming in and being real noisy. people knocking on doors, People yelling and police abd ambulance were there. We were not able to get much sleep. I mentioned it to the desk when I checked out and they didn't say abything

8/10

Excellent

13 Oct 2025

Josephine

TV

TV was broken

Friends_and_family Family

8/10

Excellent

13 Oct 2025

James

You get what you pay for. Nothing fancy.Simple, clean, safe with comfortable beds

10/10

Exceptional

12 Oct 2025

Rosa

.

6/10

Pleasant

07 Oct 2025

Patrick

Scrub it down!

While the bed and air conditioner worked well enough, it's never good seeing roaches or finding mysterious gooey residue on counter tops or bed sheets. I also fished out a plastic cap from the sink drain. C'mon, get it together.

Self

10/10

Exceptional

06 Oct 2025

sherlyn

good

10/10

Exceptional

03 Oct 2025

Christopher

Great

10/10

Exceptional

03 Oct 2025

Lee

Everyone gave us crap about staying in a Motel 6, especially in Chicopee Ma. Actually a great place, near the highland a great diner across the street, very well lighted parking lot and we weren’t raped and pillaged like our family predicted..

Friends_and_family Family

6/10

Pleasant

01 Oct 2025

Lloyd

Cheap option

For motel 6 which is pretty consistent nationwide. This one seemed a little more rundown than most I have stayed in

10/10

Exceptional

29 Sep 2025

William

.

10/10

Exceptional

28 Sep 2025

David

The personnel were very helpful and friendly. The room was clean. The only potential drawback was that the area around the motel seemed a little unsafe. There was a charging station for an electric vehicle just opposite the street and it was not well lit.

Leisure Family

10/10

Exceptional

25 Sep 2025

Enouce

Very nice

8/10

Excellent

25 Sep 2025

Paul

Other than the mattress being somewhat hard and uncomfortable, the rest of the experience was fine. Not fancy, but we didn't need fancy. And when I told the front desk person that the mattress was too hard, he seemed concerned and sympathetic and made a note of this, which I appreciated.

Leisure Partner

2/10

Poor

22 Sep 2025

Cornelia

The room had roaches. I called the front desk and told them. They switched the room. I didn’t see any bugs in the new room. There were two beds in the room. I pulled the sheet back and there was a huge blood stain. The place is filthy. But the staff were nice. Will not stay there again.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Jennifer

Clean, easy check in

Business Partner

2/10

Poor

20 Sep 2025

Briana

Bugs everywhere, one even crawled onto me while I was sleeping. Bugs in the shower, on the tv stand, on the floor. I would not recommend this place to my worst enemy. One of the dirtiest places I’ve stayed. Very disappointed.

4/10

Poor

20 Sep 2025

Carmen

Dirty sheets old bloods spots, , insects, smells
Failing cements, terrible service, lobby stinks so bad and no breakfast how was offer! Kid’s riding bikes lte at nights screaming.

Leisure Partner

8/10

Excellent

20 Sep 2025

marie

Appreciated that the parking spot was right across from my room door. Sadly, there were some bugs in the room. I don’t expect much for a motel. Water was hot and bathroom was clean. That’s all I needed for the night. Check in and out process was simple.

Business Self

6/10

Pleasant

06 Sep 2025

Daniel

Not terrible

Simone had placed soap on the top of the shower. The bars were still in the corner. No idea how long they had been there. There were some coffee or soda stains in the sheets. Can’t expect much for the cost per night though I guess.

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Maria

It was a very nice place I would go again

Business_and_leisure Self

10/10

Exceptional

02 Sep 2025

Peter

It was fine

It was fine

Business

2/10

Poor

02 Sep 2025

Dylan

Dirty noisy all night a lot of traffic there at night dirty and people are living there

Business Family

2/10

Poor

02 Sep 2025

Ian

terrible and unsafe

2/10

Poor

02 Sep 2025

Ian

there are dozens of people and families living permanently at this property. many of the people clearly have serious problems with drugs and alcohol. it feels like being in a homeless encampment. there were constantly children playing basketball directly in front of the room, people playing loud games and drinking just hanging out in the parking lot all night. the noise was incessant. you will not feel safe or comfortable if you stay here. in addition, the room was extremely run down and smelled very strongly of cat urine.

Business

10/10

Exceptional

02 Sep 2025

Lance

Location

4/10

Poor

29 Aug 2025

Ken

Not good

Traffic in the area is horrible. A nice hotel if not for the noise at night. The traffic can be tolerated but heard children laughing and playing all night. Had several people also try our doorhandle. Had a bad experience with a Super by Wyndham just three nights prior at another location. This was our last stay at any Super!

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

William

.

6/10

Pleasant

26 Aug 2025

thomas

Clean. The location is far from Northampton.

8/10

Excellent

25 Aug 2025

Mr.Peter

Thanks. As expected.

8/10

Excellent

17 Aug 2025

BRIAN

Close to everything.

Leisure Self

6/10

Pleasant

14 Aug 2025

William

The staff was cute

Leisure Self

6/10

Pleasant

02 Aug 2025

Jungching

The location is okay, love the McDonald cross the street, could get my meal done easy.
People check in late made a lot of noise, someone’s dogs barking all night, people knocked on the wrong room for no reason, ugh! Can’t feel safe to sleeping it

Leisure Self

6/10

Pleasant

01 Aug 2025

Alma

The people hanging around in the corners was a bit unsettling

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

Gretchen

We love room and kim

Friends_and_family Family

2/10

Poor

25 Jul 2025

Susan

The bolt on the door was broken, the shower curtain was covered in mold, the bathroom door didn’t close, and there were questionable stains on the sheets. We had planned to stay 5 nights and left after one.

Friends_and_family Friends

4/10

Poor

20 Jul 2025

Denisse Cabeza

Poor service and ghetto. For the price

Business Family

8/10

Excellent

22 Jun 2025

Rita

Staff solved issue straight away

Business_and_leisure Family

2/10

Poor

19 Jun 2025

Crystal

Property owners stalk you and are obnoxious. They don’t treat their customers with well

Leisure Family

2/10

Poor

17 Jun 2025

Ray

Bad door

10/10

Exceptional

17 Jun 2025

Alma

Great hotel

It is excellent service, the housekeeper are very friendly girls. The staff are great and nice people. The room are clean.

Self

6/10

Pleasant

16 Jun 2025

Janet

People making noise all night. Lots of people live in motel.

Leisure Pet

2/10

Poor

15 Jun 2025

Matthew

Overall dirty and falling apart. Old towel in the bathroom at the base of the toilet soaking up dripping water. Toilet didn’t flush. Had to have employee come fix the toilet. Shower didn’t drain properly. Bathroom sink faucet was not attached properly. Microwave glass turntable was dirty.
Two men sitting outside and drinking big bottles of alcohol and smoking at 7:30 in the morning.

Leisure Family

10/10

Exceptional

09 Jun 2025

Sol

They're everything you need when you need it

Business Pet

6/10

Pleasant

04 Jun 2025

John

ok

Friends_and_family Friends

8/10

Excellent

01 Jun 2025

Margaret M

Practical and good location for my trip

Self

2/10

Poor

29 May 2025

Ray

Oh