Name: Abacus Tierpark
Address: Franz Mett-Strasse, 3-9, Berlin, 10319, DE

10/10

Exceptional

19 Jul 2026

Adrian

The property appeared very well taken care of. The staff was friendly and communicated with me very well in English. They had no obligation to do so, but they did it for me. I appreciate that above all else.
There were other amenities at the property such as a gym and a sauna that I had no use for since my health is not appropriate for such activities. However, knowing that you can eat, work out, relax in a sauna and then go back to the room for a very nice shower in a very nice bathroom, in the same building is something worth considering. The room was very clean and the subway station is about 2 minutes walking distance. Very convenient if you are busy. There is a grocery store right by the subway station and a couple of restaurants that serve fresh food if you prefer something different. I would definitely return to the same hotel if I ever go back. I am very thankful to the staff.

Self

10/10

Exceptional

13 Jul 2026

Brian

This hotel was nicer than I actually expected. I had a great 3-night stay in a reasonably convenient area. My only wish is that their restaurant & fitness center had longer hours. But it's understandable, and I would DEFINITELY stay here again.

Self

10/10

Exceptional

01 Jul 2026

Lester

They have a fenced in area for parking that you have to pay per night, but there’s also free parking right there on site.

Family_with_children

2/10

Poor

29 Jun 2026

Donna

There was no air conditioning in this hotel AMA when I requested extra fan, they never provided me the fan. Cheap quality.
Terrible experience. Not recommended.

Family_with_children

8/10

Excellent

28 Jun 2026

Oleksandra

Decent hotel. Suprizingly no A/C in unit, which in summer might be a bit of inconvenience, but the room had very big windows which you can open.
Breakfast was good.

Friends_and_family Family

4/10

Poor

15 May 2026

Thomas

Unfriendly staff, hard beds, no hand soap, mediocre quality breakfast for the price paid.

Business

10/10

Exceptional

03 May 2026

Tomas

Very clean room and surroundings, good service

10/10

Exceptional

24 Apr 2026

Andrew

Nice hotel, great breakfast, clean rooms, would stay here again
thanks
Dan

Self

10/10

Exceptional

06 Jan 2026

Jacques

Good

Leisure Friends

6/10

Pleasant

17 Dec 2025

Yunuen

Very close to a metro station (2 min) and 30 min ride to town’s main attractions. Very kind staff. Place is old but okay. Only complaint is they didn’t clean the room as it was indicated.

Leisure Partner

8/10

Excellent

18 Sep 2025

Vidhi Siven

Had an exam not far away so book the night there. It was very convienient going to the zoo and rewe was just a shoet walk away.

Business_and_leisure Partner

8/10

Excellent

17 Jul 2025

Philip

Large room

Large room overlooking the Park and easy access to the U Bahn

Partner

4/10

Poor

14 Jul 2025

Roya

The room is big . There was no equipment in room . Fridge was broken , no tea or coffee maker .,

We got breakfast , it was good .

4/10

Poor

20 Jun 2025

Farah

No AC when it is hot, no room service, and wifi is slow and only useable on one side of the room.

Leisure Friends

10/10

Exceptional

10 Jun 2025

Stephen

Room clean and spacious. Top tip, there is a fan in the wardrobe, use it to keep room cool.
Hotel is a few minutes walk from the underground, which has regular trains, takes you into the heart of Berlin in just over 20 minutes.

Friends_and_family Family

10/10

Exceptional

21 Dec 2024

Dylan

Older in style but I really liked it, was very clean and well maintained. Great for visiting the zoo opposite and good access to public transport that takes you to the centre of Berlin.

8/10

Excellent

22 Oct 2024

Diane

The hotel was good but the Restaurant/Bistro wasn't open for dinner and there wasn't a bar which can be a good social Area.
There was a vending machine for drinks but you needed cash.

Leisure Family

6/10

Pleasant

21 Sep 2024

Verified traveler

Il Wi-Fi funziona male, letti scomodi.

8/10

Excellent

10 Aug 2024

Alexandra

Excellent location for transport links in to the main city and tourist spots

A kettle or coffee machine in the room would have been perfect

Leisure Family

6/10

Pleasant

07 Aug 2024

Lloyd

There was no air conditioning. It was too warm in the room.

10/10

Exceptional

28 Jul 2024

Laszlo

Great!

I stayed 5 night in this hotel and everything was great.

Business

10/10

Exceptional

27 Jul 2024

olayinka

Very clean and available

Leisure Family

8/10

Excellent

15 Jul 2024

Darren

Pleasant hotel with good connections into the city even if on the outskirts. L

Leisure Family

10/10

Exceptional

14 Jul 2024

Aranya

Everything went well and was on spot

Leisure Partner

8/10

Excellent

10 Jul 2024

WILLIAM

Single Bed is too small. Shower room is too small. One of night shift reception was not so friendly. No room air conditioner but potable stand was provided.
Breakfast was wonderful & staffs were very helpful & professional.
We’re satisfied overall during our 3 nights stay at Hotel.

Leisure Family

8/10

Excellent

29 Jun 2024

David

Good hotel spacious rooms. Little bit outdated. Main road is noisy if you have windows open. underground train station right on door step so easy access to Berlin city centre. Next to supermarket and little shops.

Leisure Friends

10/10

Exceptional

19 Jun 2024

Sergii

Large clean room with nice hotel near the metro station.

Leisure Self

8/10

Excellent

21 May 2024

David

If you’re staying in the Karlshorst area this is an excellent choice. A short walk from Tierpark U-Bahn and directly next to a tram stop it’s a clean, cheerful modern hotel with friendly staff and a lovely breakfast room. I dropped one star where I would only have deducted a half, because having requested a toilet roll at reception it never turned up. Despite breakfast not being included in my deal via Expedia, reception insisted it was despite my denials. Fine on the first morning but I was questioned on the second and required to pay. This wasn’t a problem as I had been prepared to pay anyway but reception need to double check this on arrival as it’s hard not to feel uncomfortable when staff are looming over your table! My room had no air conditioning which may be a deal breaker for some, especially as Berlin can get hot, but there were large openable windows so it wasn’t hard to cool the room and we have to save the planet after all!

Business_and_leisure Self

8/10

Excellent

20 May 2024

Jane

4 night stay in Berlin

Value hotel close access to public transportation especially Tierpark station U5 line perfect and takes you into centre of Berlin
Spacious room -but offered limited “extras” like no kettle tea/coffee making in room however
Would stay there again . Recommend if staying this side of Berlin going to visit Gärten der Welt fantastic

Partner

8/10

Excellent

17 May 2024

Justin

Stay in Berlin

Off the beaten path. No A/C and some of the staff didn’t speak English. Room was far in an ok part of town.

Friends_and_family Family

10/10

Exceptional

08 Oct 2023

Joseph

Great business hotel.

Really good Business Hotel. Not a place to party in Berlin but good location and facilities. Helpful staff. Didn’t have time for breakfast this time but will hopefully try next time.

Business

6/10

Pleasant

04 Oct 2023

yam lai

The hotel just a standard,no air-con in room, when summer time you won`t get sleep.

Leisure Partner

8/10

Excellent

24 Sep 2023

paul

The room was very large. Hotel is a short walk to line 5 Ubahn. There is a grocery store nearby and a small restaurant. They have both a soda and beer vending machine for reasonable prices. Breakfast was good, although very crowded after 8:30 Saturday.

Leisure Partner

6/10

Pleasant

30 Aug 2023

Deborah

No AC, very hot in August. Shower door leaked to the floor. No refrigerator or microwave. The room itself was lovely.

Leisure Family

10/10

Exceptional

29 Aug 2023

Aruna

Honest review

Very helpful staff also friendly. Ideal location to travel in and around Berlin if you wish to sightsee. The food was of a high standard.Rooms and hotel overall extremely clean and spacious.Reception staff wonderful and nothing was too much trouble.I would definitely stay here again and more than happy to recommend this hotel.

Friends_and_family Friends

6/10

Pleasant

27 Jul 2023

CFrederic

Positive: Suite spacious, light, good lighting for reading, modern bathroom. Modern style.
Breakfast buffet quite good, lots of variety.

Negative: Frequently lost WiFi connection in room. Room had no safe or mini-bar or fridge to keep cold beverages.
Dining room closed every night I was there, which was very inconvenient. There are no good restaurants nearby, only a pretty basic pub. One night had to take tram to nearest decent one; another was suggested to order takeout from a pizza place.
Location pretty far from center of town. Was close to where I was visiting, and to zoo, but otherwise fairly isolated. But close to subway into town.

Leisure Self

8/10

Excellent

09 Jun 2023

Jane

Convienant location, close to grocery store, metro station and shopping. Friendly stuff members. However, service is limited. No water supply, many things are charge as extra, etc...

8/10

Excellent

24 Apr 2023

chris

Good choice

Nice hotel close to U Bahn for easy access into the city. Room clean and breakfast good. Would have liked the bar to be open earlier.

Friends_and_family Friends

8/10

Excellent

18 Oct 2022

Bilal

Nice hotel closed too metro station grocery stores

8/10

Excellent

22 Sep 2022

Wayne

High sided bath tub is difficult to get into for an older person; one more grab bar is need at the end of the tub.

Business Self

4/10

Poor

10 Sep 2022

Ronal

Twin bed in a 431 square foot room

Business Self

10/10

Exceptional

21 Aug 2022

Renata

A

Leisure Friends

10/10

Exceptional

12 May 2022

Ravikumar

Excellent stay!

Leisure Partner

8/10

Excellent

05 Feb 2022

Romualdas

Great hotel for a short stay.

Business

8/10

Excellent

17 Nov 2021

LIAM

Good for business on short notice budget

Acceptable comfortable. Dated hotel but clean and staff were friendly. Breakfast was good. We didn’t use the restaurant outside of that.

Business

8/10

Excellent

17 Oct 2019

Verified traveler

The hotel was clean and the staff were helpful and friendly, the room or studio was very large and comfortable.
The only negatives that concerned us was that there was no tea or coffee facilities in the room although there was a machine in the lobby that was 9 floors below our room. The other issue was that the sauna was available but at an audition cost even to paying guests!

Friends_and_family Partner

8/10

Excellent

18 Jun 2019

Colin

Would have liked tea/coffee making in room
More rooms should have aircon....very warm conditions so we paid extra for it

Friends_and_family Partner

10/10

Exceptional

14 Jun 2019

Jordan

Good

Great

Friends

10/10

Exceptional

12 May 2019

Verified traveler

Large (free) parking area. Very good breakfast buffet. Great staff.

Leisure

8/10

Excellent

02 Sep 2018

Verified traveler

Great hotel location; directly across from Berlin Tierpark (not the main Berlin Zoo, however, it is actually a lot bigger than the main Berlin Zoo and really nice). A bit of a hike to get to the SBahn from the hotel, but overall not a bad location - down the road is a shopping center with 24/7 doner and an Edeka/Rewe that doesn't close until midnight. At the same shopping center there's a UBahn. There's a tram in front of the hotel. In short there are a lot of transportation options for you from this hotel to get to Mitte (city center) in Berlin.

Great affiliated restaurant and expansive rooms.

10/10

Exceptional

03 Jun 2018

Verified traveler

Nice quiet stay. Comfortable.

4/10

Poor

22 Apr 2018

Verified traveler

Decent hotel bad experience with staff

All around this hotel had alright amenities but we were not treated well and I cannot recommend the hotel. Nice smaller rooms and relatively clean. Only one device at a time on the internet and the password was not given to us upon checkin.

10/10

Exceptional

01 Apr 2018

Verified traveler

Exceptional hotel compared to anywhere.

Great value. The location is perfect, easy access to trolleys, subway and the entire city! Plus ample parking for friends\family with cars.

6/10

Pleasant

19 Oct 2017

L

Adequate and clean for a sightseeing holiday

We booked hotel Abacus for a sightseeing trip to Berlin as well as for a bit of a relaxation. The hotel is lovely and clean and the staff are all very helpful and polite. The restaurant provides lovely meals for breakfast and dinner and there is also a Local grocery shop close by. The hotel is close to the Tierpark underground station which is ideal if you intend to travel on your stay. The rooms are nicely clean although double beds are two singles pushed together which is quite uncomfortable with two individual duvets. The room also has no kettle or tea/coffee facilities which is disappointing. The hotel I believe has a gym and sauna however the sauna is only available if you pay €6.50 per person for use each time you use it. There is no free WiFi and you must pay for the code and depending on your length of stay you are charged accordingly.

The hotel was lovely, we booked it as we felt 4* was giving us a little something extra with the spa facilities and room conditions however these are all extra cost and did not quite meet our expectations. Location wise it is quite far out from the centre but it’s very close to the underground which links directly to the centre of the city and this is great for sight seeing and exploring the city

6/10

Pleasant

21 Jul 2017

John

Good location with adequate amenities.

The hotel is in a good location close to downtown by rail and across the street form the Tierpark Gardens. Amenities are sufficient with lots of parking and an excellent breakfast for $13.00 Euros per person. Rooms are clean, spacious and quiet for all of your needs.

8/10

Excellent

21 Jul 2017

Verified traveler

Good location good breakfast average service

Good breakfast
Good location to park
overall an average hotel what you can expect from 4 star hotel.

10/10

Exceptional

02 Dec 2016

Verified traveler

Great stay in Berlin! Great location and easy access to Metro!

10/10

Exceptional

24 Sep 2016

Verified traveler

great location

Great location. Easy to get around with public transportation. Lots of places to eat around there and even a store

4/10

Poor

19 Sep 2016

B

Find somewhere else

The troubles started from the very beginning. In my Expedia booking I asked for an early check-in. My reservation was confirmed with no mention of my request. When I arrived at the hotel, they refused to check me in. I think I could get a heads-up about the situation.

The worst thing about the hotel is that IT DOES NOT HAVE AIR CONDITIONING IN THE ROOM!!! in 35 (Celsius) this was terrible experience!

The team was very German like - efficient without a shred of curtesy.

The room was not clean. Tons of ants and various bags (mostly flow in as I kept the windows open and they were no nets on the windows. Some residue was noted on the bathtub as well.

10/10

Exceptional

07 Jan 2016

Luana

Excelente hotel, ficaria mil vezes nele. Comida maravilhosa, atendimento, limpeza maravilhosos tambem.Obrigada.

Partner

10/10

Exceptional

22 Sep 2015

Uffe

nice place

fine....

Partner

8/10

Excellent

16 Sep 2015

Dietmar

Hotel with all you need for seeing a great city.

Nice,clean Hotel with friendly stuff.
Good connection with public transport to the city center and former eastern part of the city.

10/10

Exceptional

09 Jun 2015

Jose

Amazing!

Just amazing place,
AND FREE PARKING!
And sooooo safe to be and no vandalism, not compared to Rome!

Partner

6/10

Pleasant

18 Oct 2014

Lee

Briliant

Room was fantastic and big it was like an apartment. The staff were really helpful

8/10

Excellent

12 Sep 2014

Verified traveler

good hotel, but room is smaller than what I expect

Family

8/10

Excellent

15 Apr 2014

Verified traveler

Big Rooms

Still seems a bit like East Germany, but very nice. not really a 4 star hotel, but good,

8/10

Excellent

03 Jan 2014

katie

great stay for non-locals

My husband and I have never used public transportation so staying away from the city center, we knew we would have to figure it out or pay a lot of money for parking. We were able to buy all necessary tickets at the front desk for the day/weekend.

The toilet water smells, so we figured out to keep the lid shut at all times and then the bathroom disnt stink. The sink water and bath water were much better.

Mini fridge was a nice bonus we hadnt planned on, good for leftovers!

Partner

10/10

Exceptional

13 Nov 2013

Verified traveler

Great value

Great breakfast, helpful staff, clean rooms. It's way out in East Berlin, but conveniently located by the trams and was within walking distance of my meetings. For this price, I was expecting a dump, but it was spotless and comfortable. Will definitely stay here again for meetings in this area. It is a Telekom hotspot, which is very convenient since internet isn't otherwise included. The connection was very fast.

8/10

Excellent

12 Nov 2013

Lacicj5

Perfect location and room for the price

The room was very clean and nice. It was small but every hotel in Europe is. The breakfast was not worth the price though. €25 for me and my husband to eat once and it wasn't much of a variety. The location was perfect. Walking distance to the park zoo and a market with fresh fruits and veggies and it was a short drive to the arena and multiple other things like restaurants. A bit far from the heart of berlin so don't plan on walking. The staff was polite and spoke English but seemed very distant when I spoke with them. Overall, we loved our stay and would stay here again!

Partner

10/10

Exceptional

12 Nov 2013

Living Overseas

Great hotel, value, and experience!

Chose this hotel because they are pet friendly and had free parking. Right across the street is a zoo that you can also bring your pup to, it was a great visit. Pet fee is 15€ a night. About a 15-20 minute drive to all the main Berlin attractions, but worth the free parking! Room was a great size for my husband and I. Highly recommend, great price and value for a Berlin hotel!

Family

10/10

Exceptional

03 Nov 2013

Jonathan

Great city Hotel in the East of Berlin

Easy to travel into the centre of Berlin from this Hotel.
Great Hotel.

8/10

Excellent

11 Sep 2013

Verified traveler

Really nice staff

Lovely staff! The duty manager personally delivered a bottle of champagne to our room (which he upgraded for us as it was our honeymoon!) really nice people!

6/10

Pleasant

10 Jun 2013

Verified traveler

good if you want to go to the zoo

Staff were rude and not very helpful. Disappointing that WIFI wasn't free.

Room was great and was clean.

Towels had stains which was gross

Family

6/10

Pleasant

08 Jun 2013

B Mass

Abacus Tierpark Hotel, Berlin Germany

Overall the hotel was in a good location, near to a U-Bahn station. The difficulties came in the rooms heating/cooling options and the lack of hot water in the bathrooms. Overall, the hotel was good, but not great.

Partner

8/10

Excellent

02 Jun 2013

Steve

Good for a few nights

This hotel was friendly and welcoming, the only downside was the room!

It was dated with small single beds that had even smaller quilts.

But overall it's really worth a stay we had the suite it was like a large apartment.

6/10

Pleasant

26 Oct 2012

Verified traveler

Not 4 star!

Lacking lots of basic things for a 4 star hotel - no safe, no air con or temperature control in room( fine i you like to sweat), only wifi in one half of the building (at €5 for 15 mins), €5 every time you wanted to access the on site spa, the most uncomfortable beds and pillows I've ever slept in and that includes the times I've been camping! Staff were very friendly though and the room was clean.

8/10

Excellent

01 Aug 2026

Thomas

Fint hotel, savnet aircondition på værelset, men alt andet var super fint

6/10

Pleasant

23 Jul 2026

stine

Der manglede kaffe/the elkedel på værelset

10/10

Exceptional

10 Jul 2026

Christine

Chambre propre et bien équipée. Parking ombragé

Self

4/10

Poor

25 Jun 2026

Sébastien

Pas de climatisation dans tout cet hôtel
En pleine canicule c’est incontestablement un point a améliorer

10/10

Exceptional

21 Jun 2026

Gursel

Heeft geen airco dat vonden we jammer

Family

10/10

Exceptional

14 Jun 2026

Peter

Eher mangels Alternativen gebucht hat sich das Abacus als Glücksgriff entpuppt.
Solide Mittelklasse mit einem sehr aufmerksamen und freundlichen Personal, vernünftig ausgestatteten Zimmern und hervorragendem Frühstück.
Sicher könnte manches moderner, perfekter, luxuriöser sein, aber hier macht es die funktionale Mischung. Ich komme gerne wieder.

Bemerkung am Rande: Eine Steckdose in Bettnähe wäre traumhaft. Und ein pasr geräuschdämpfende Gummis in den Zimmertüren.

Self

6/10

Pleasant

11 Jun 2026

Verified traveler

Had to pay extra for breakfast but the room was already expensive. Mattress super uncomfortable, what amenities? It was a place to stay if you’re desperate but that’s it. Booked three nights but checked out after the first night already. Just not a great place, the area is also not that great. Wouldn’t recommend and would certainly not stay here again.

Self

8/10

Excellent

06 Jun 2026

Cihan

Der er en god prismatch,rent hotel og nemt transport.
Vi har fundet gratis parkeringsplads.
Fint overnætningssted i Berlin

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Paul

Wir waren zum dritten mal im Hotel Abacus. Die Zimmer sind sauber, es gibt reichlich und lecker Frühstück, Parkplatz vor der Tür, alles wie man sich es wünscht.

Family

10/10

Exceptional

31 May 2026

Antje

Zimmer war super , bis auf das keine Klimaanlage gab .
Personal sehr nett und höflich
Frühstück etwas teuer .
Ansonsten alles super

Family_with_children

8/10

Excellent

29 May 2026

Dirk

Waren schon zum zweiten Mal da.

Family

10/10

Exceptional

24 May 2026

Tobias

Das Frühstück ist wirklich sehr gut! Das Zimmer war sauber und der Online Check-in wie auch der Check-out vor Ort waren reibungslos.
Bei der nahegelegenen U-Bahn-Station (Tierpark, U5) gibt es einen großen Supermarkt (REWE) und einen sehr guten Döner (Berliner Döner Grillhaus).

Friends

10/10

Exceptional

13 May 2026

Tobbi

Emplacement idéal

10/10

Exceptional

11 May 2026

Tommy

Superfin frukost. Stora rum av något äldre standard, men hade ändå mer än vad som krävs.

Bra parkeringsmöjlighetet och spårvagnen stannar precis utanför hotellets ingång.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Brian

Der er kun 2 handicap p-plads og dem der ikke har handicap skilt holder på dem det er gratis at parkere og der er ikke en elkedel på værelset og hårtørrere virker ikke morgenmad var fint men man skal rundt omkring for at finde det man vil have

Partner

6/10

Pleasant

07 May 2026

Reinhard

Alles war bestens strukturiert. Das Personal war freundlich und hilfsbereit.

Business

8/10

Excellent

03 May 2026

Sascha

Alles Super. Leider haben 2 von 4 Fahrstühlen nicht funktioniert. Außerdehm sind die Zimmer ohne Klimaanlage und volle Sonnenfront. Also im Hochsommer muss man abdunkeln und mit dem Ventilator abeiten.
Nähe zum Tierpark, Service etc war super.

Family_with_children

6/10

Pleasant

13 Apr 2026

Heidi

Er kommet der mange gange, men det bygnder at være slidt.
Indtjekning var noget rod og ingen ordentlig information. Parkeringspladsen var spærret.
Køleskab på nogle værelser var spærret med en skrue igennem. Derudover ligger hotellet perfekt for os. Nemt til både sporvogn og metro

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Christian

Alles bestens!!!

Partner

8/10

Excellent

22 Dec 2025

Christopher

Sauberes Zimmer. Möblierung leider sehr in die Jahre gekommen.

Leisure Self

10/10

Exceptional

10 Nov 2025

Jennifer

Sehr freundliches Personal an der Rezeption, Frühstück war auch super, das Personal vom Service sehr sehr Freundlich

Leisure Partner

10/10

Exceptional

07 Oct 2025

Daniel

Nettes Personal

Friends_and_family Family

8/10

Excellent

02 Oct 2025

Andreas

Schönes Hotel von Innen. Außen etwas alt im Plattenbaustil und die Umgebung tendenziell nicht Zentral. Allerdings gute Verbindungen in die Innenstadt.

8/10

Excellent

28 Sep 2025

Pietro

Etwas trostlose Umgebung und schmuckloser Bau. Aber, sauber, sehr große Zimmer, gut nahe Tram und U-Bahn gelegen. Ruhig. Fairer Preis. Frühstück für 21€ haben wir uns gespart. Einkaufsmöglichkeiten und zwei gute Restaurants (Vietnamesisch und Italienisch) in Gehreichweite. Kostenlose Parkplätze

Leisure Partner