Name: iStay by NH Berlin City Ost Hotel
Address: Rathausstrasse, 2-3, Berlin, 10367, DE

10/10

Exceptional

20 Jul 2026

Cassandra

It was such a nice hotel! I loved all the amenities, black out curtains allowed me to get some solid sleep and the front desk staff were super nice and helpful upon my arrival to the iStay hotel in Berlin.

Self

8/10

Excellent

10 Jun 2026

Mathew

Friendly staff, room being on side room in city it was fairly quiet.

Self

6/10

Pleasant

18 May 2026

Mark

When we arrived I stay demanded 100 Euros for a daily tax. They would not give us a receipt because they didn’t know how much the daily tax would be as it fluctuates on a daily based.
The person at the front desk wasn’t able to articulate when we would know the city tax rate. Nor when the rate and total amount would be resolved.
Please reply to this issue once it’s resolved.
Mark Dittrich
582 Cherokee Ave
St Paul MN 55107.
651-564-2868

Family

8/10

Excellent

16 May 2026

Rob

Great spot to get in and out of central Berlin (£12 Uber) and really nice staff on reception.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2026

Paulo

Clean room. Great location

10/10

Exceptional

24 Jan 2026

Per

God beliggenhed god betjening gode værelser jeg kommer der igen

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Adam

We've been going here for years and would highly recommend. The staff are so friendly and helpful. The rooms are spotless and its a quiet street. They have snacks and cold drinks to buy if need to. Train and underground is a 5 min walk. Plenty of shops and restaurants in the area.

Leisure Family

10/10

Exceptional

01 Oct 2025

Joan

From checking in to leaving, the staff were exceptional. Great idea to have the option of having room cleaned at a time of our convenience or not since we had a 3 night stay. So no need to leave room early for cleaning.

10/10

Exceptional

16 Aug 2025

Dayoun

Completely satisfied

I will definitely come back to this hotel. I was satisfied with hotel's cleanliness, air conditioning, water pressure. I could relax in quiet room.

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

Yevhen

Three days in Berlin

Friendly staff, big enough clean room, good breakfast and restaurant itself. Recommend, especially short stay.

Partner

8/10

Excellent

10 Aug 2025

Govert

All ok, good location

Partner

10/10

Exceptional

20 Jun 2025

Rachel

The hotel was welcoming, clean, convenient for train/tram stops, there were shops nearby, restaurants. Would definitely stay here again.

Leisure Family

10/10

Exceptional

04 Apr 2025

Verified traveler

Good location. Good value.

Amazing service and very cordial.

Partner

8/10

Excellent

02 Jan 2025

Anna

Clean room and nice bathroom, but very worn and shabby carpet. Breakfast was good and a special plus for the samovar and small teapots for us non-coffee drinkers. A smell of sewage in the lifts and stair case.

Self

8/10

Excellent

21 Dec 2024

Ross

Value for money, 4th time we have stayed to visit family, never been disappointed.

Leisure Partner

10/10

Exceptional

23 Nov 2024

Adam

From the staff to the hotel and bedrooms everything was excellent. Love the incentive that if you dont need your bedroom cleaned they offer you a snack or drink. Nice touches in the bedroom like tea/coffee maker, free water, safe, fridge and bathroom toiletries. All in all it was fabulous and highly recommend

Leisure Family

10/10

Exceptional

17 Sep 2024

Mariam

I stayed at this hotel from Friday 13th September to Monday 16th September with my family from UK and Denmark. Everything about our stay at this Hotel was just perfect and amazing from very friendly and helpful staff to very clean and comfortable rooms. I will definitely stay at this hotel again in future and highly recommend this hotel!

Friends_and_family Family

10/10

Exceptional

19 Aug 2024

Lars

Nice hotel with all you need

A very nice room with everything you need, fridge, safe, AC

Partner

10/10

Exceptional

13 Aug 2024

Courtney

Great hotel with very friendly and accommodating staff. The neighborhood is lovely and very close to public transit. I would recommend this hotel to anyone travelling around Berlin.

Leisure Partner

8/10

Excellent

11 May 2024

dahlia

Staff were lovely and accomidating, definitely not a four star hotel though. The property being in the east of berlin makes it not ideally located if youre hoping to do touristy activites( that is on myself for not checking the location) and the building itself might be more attractive with a pool or something. We had a comfortable stay but for the price paid i expected more.

Leisure Partner

8/10

Excellent

20 Sep 2023

JUAN

The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.

Leisure Family

8/10

Excellent

20 Sep 2023

JUAN

The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.

Leisure Family

8/10

Excellent

20 Sep 2023

JUAN

The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.

Leisure Family

8/10

Excellent

20 Sep 2023

JUAN

The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.

Leisure Family

8/10

Excellent

20 Sep 2023

JUAN

The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.

Leisure Family

8/10

Excellent

20 Sep 2023

JUAN

The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.

Leisure Family

10/10

Exceptional

27 Aug 2023

Stefan

Gerne wieder

8/10

Excellent

28 Jul 2023

moshe

The location. Rooms .sevice

8/10

Excellent

25 Jun 2023

Verified traveler

Bra läge

Bra läge i förhållande till kollektivtransport. Även nära till ställen med frukost och snabblunch.

Self

6/10

Pleasant

24 Jun 2023

Catherine

Air conditioning isn't very good. I requested a sheet twice and never received it. Hotel is not close to attractions.

Leisure Partner

6/10

Pleasant

14 May 2022

Amidala

the lights wouldnt work

Leisure Friends

10/10

Exceptional

23 Apr 2022

Christopher

Berlin

Good hotel , helpful staff . Have stayed in this area before , it’s a bit out of town but plenty of restaurants within a 20 minute walk and good transport connections to the centre of Berlin again probably only 20 minutes away. Area can seem bit unsafe at first glance but all is ok when you get used to it.

Partner

8/10

Excellent

12 Dec 2021

Verified traveler

Spotless clean, great location for airport express and connections around the city.

Partner

8/10

Excellent

12 Oct 2020

Verified traveler

Price for the area great. Staff very friendly. We’ll come back

Business Family_with_children

10/10

Exceptional

25 Oct 2019

Verified traveler

What a fantastic hotel! I booked through Expedia for a party of 9 people for a New Year’s Eve trip and this hotel was so reasonably priced for its location. It’s only a 5-10 minute walk from the subway which takes you to all the major attractions throughout Berlin as well as the airport which made it very easy for such a large group to travel together. Whilst we were located on separate floors, the rooms were still very comfortable and clean. This is a BED BUG FREE hotel and the bathroom was also clean. We were room only, however there is a supermarket across the road and little cafes at the shopping centre near the subway station. The best thing about this hotel though is the lovely little Italian restaurant which is attached to it! I 100% recommend trying it if you’re staying at the hotel. The staff were very friendly and I would definitely stay here again.

Leisure Friends

10/10

Exceptional

27 Aug 2019

Fatemeh

i am happy with the service I received

Friends_and_family Friends

10/10

Exceptional

03 Jul 2019

Verified traveler

it was good value and walking distance to SBahn and UBahn. Front desk staff was very helpful. The room was very quiet.

Friends_and_family Partner

8/10

Excellent

05 Jun 2019

Eric

4 night sfat

Convenient location near the U Bahn and along the main road into the city. Frankfurter Allee stop is near where there is a mall and lots of food options. Room was spacious and comfortable, but could have been better if there were more chairs and a small table, and if the air conditioning worked, it got quite warm in the room. Otherwise, it was a very pleasant stay

Partner

10/10

Exceptional

31 Jan 2019

Verified traveler

The hotel is brilliant and very close to U5 just about 5 stops to central very convenient. I just want to big thanks to Eileen Hofmeister front office manager. She is amazing and very helpful with everything we needs. Thanks again Eileen your a super star:-)
I don’t know about breakfast as we didn’t have breakfast and can’t comment. Overt all hotel is brilliant there wasn’t anything problem. I strongly recommended to all

4/10

Poor

03 Jan 2019

Verified traveler

The bathroom was with mould,the furniture old and damaged, the pillows old! Definitely not a 4 starts hotel!

8/10

Excellent

30 Dec 2018

Stephanie

Very nice stay

We had a superior room which was very spacious. Everything was super except the bed was a little too firm for us. Also, the shower doors leaked so thank goodness we had extra towels to put down on floor. Our room was very quiet considering we were across from elevators and on the road side. Breakfast was good. Wifi was good. There was a shopping mall in walking distance and 2 U-bahn stops. Hotel staff excellent and friendly!!!

Partner

8/10

Excellent

06 Dec 2018

Diane

Fine for a short stay.

Stayed in a superior room which is much better than the standard room I have had before. Has tea and coffee and is bigger. Building work opposite start at 7am so can be a nuisance if your room is at the front. Staff were all helpful and spoke good English. Usual bag drop off and could keep the room until 12 noon. Took note of my special request which often doesn't happen. There is a sauna.Close to the U and S lines and one change needed from Schoenfeld airport. Didn't have breakfast and local cafés near by. No proper lounge area. If you need to be in east Berlin this is fine but not close to the centre.

Partner

10/10

Exceptional

28 Oct 2018

Verified traveler

Great location and staff

Quiet and near public transit. Room was a bit warm despite it being cool outside so kept windows open. Staff was helpful. Bed was comfortable. Free internet was reasonable for my work.

8/10

Excellent

10 Oct 2018

josy

The hotel is nice, comfortable but night staff could be friendlier. Close to shopping stores and restaurants

10/10

Exceptional

23 Sep 2018

Verified traveler

Had a good nights sleep. No Issues. ..............

6/10

Pleasant

28 Aug 2018

Patrick

Not bad but far from great!

The hotel was fine, just a bit dated. Bed was comfy but the room was rather small.

Partner

6/10

Pleasant

02 Jun 2018

Steven

Good for the price

I would consider the hotel an average hotel. It was not bad, but more of a decent budget hotel. The area was good with shopping and train service close by

Partner

8/10

Excellent

07 Jan 2018

Patrick

New year

Good clean friendly hotel, the beds where very comfortable.

Partner

8/10

Excellent

29 Oct 2017

Kat

Pleasant room, great location

Stayed in another hotel last time we visited not far from this one, but this one had much better facilities and was closer to a lot more amenities, making our stay significantly enjoyable

6/10

Pleasant

01 Oct 2017

roger

Handy accomodation

Good location in area I know well, standard rooms well planned but small.

Partner

10/10

Exceptional

28 Aug 2017

Ross Underhill

Visiting family in Berlin

Not the first time we have stayed here and won't be the last, great location within the city, close to all public transport and getting in to the city is easy.

Great staff who alway do their best to cater for my disabled wife, clean rooms as always and looking forward to returning at the end of November for another visit.

10/10

Exceptional

19 Jun 2017

William

Great hotel for the price through Hotels.com

Gentleman at the front desk that works during the day is fantastic. Great value for the money. The Italian restaurant downstairs is excellent A bit away from Alexanderplatz but still a great deal I would give this five stars for a 4 star hotel. Bathtubs are narrow.

10/10

Exceptional

03 Apr 2017

Verified traveler

Close to public transportation and a short walk to restaurants. Stafff was helpful in providing an electric kettle and recommending nearby restaurants. Room was quiet and clean. We will be back!

2/10

Poor

17 Mar 2017

Verified traveler

Not a 4 star hotel.

The staff were not welcoming at all. Despite the fact I had called ahead and arranged an early check in (at a surcharge) I spent 4 hours waiting for a room. At no stage were the staff engaging, welcoming or courteous. The hotel restaurant was pathetic to say the least. The staff were rude, the meals were cold and even asking for the bill was a hassle. I would never recommended this hotel to a friend.

8/10

Excellent

29 Nov 2016

Ross

Visiting family in Berlin

Close to where we wanted to be, lovely hotel with nice helpful staff and a nice clean room.

All I would say is and this is by no means a mark down but the only thing that was missing was a kettle and cups in the room instead of having to go to reception to buy tea or coffee.

Overall a great stay though.

8/10

Excellent

16 Sep 2016

Marne

Quiet hotel with good links for exploring the city

The room was comfortable and air-conditioned, and the hotel is located conveniently close to the S-Bahn, U-Bahn and Tram stops at Frankfurter Allee.

Family

10/10

Exceptional

03 Sep 2016

Bryan

Used hotel as base for visit to our daughter and grandchildren, very clean and staff friendly, tea making in room. Have used several times as suits us perfectly.

Family

8/10

Excellent

18 Jul 2016

Thiyagaraj

Good stay

Wifi was bad.

Partner

10/10

Exceptional

12 Jul 2016

Philipp

Definitely worth it!

Friendly staff and overall very enjoyable! Only a 5 minute walk to the Ringbahn/UBahn Station Frankfurterallee.

Partner

8/10

Excellent

09 Jul 2016

Armen

Nice hotel

good environment and excellent atmosphere. HOTEL location is excellent, near U and S stations, also near GALLERY market with many stores and food points.

8/10

Excellent

05 Jul 2016

Chris

Nice hotel that is close to the train station.

The hotel was clean, the staff are friendly and the location is close to the train station. Berlin is a beautiful city and we enjoyed our stay there.

8/10

Excellent

07 May 2016

Simon

A bit out of the way but very comfortable.

Berlin is a large city, impossible to get anywhere without relying on public transport or driving, and the hotel was a bit more out of the way than I would have liked. The distance is reflected in the price however and it's only a few minutes walk from the U-bahn and S-bahn so not as bad as it could have been.

8/10

Excellent

05 Apr 2016

Carmen

The Hotel was very nice and only one block away from public transportation. The only English speaking TV Channels were news channels and there was no coffee machines in the rooms. Great WIFI services and the restaurant attached to the hotel was fantastic..

Family

10/10

Exceptional

11 Jan 2016

Steph

Nice hotel central location

My boyfriend and I stayed at this hotel over the festive period 2015 and loved it! Upon arrival there was a problem with our booking but the concierge made us feel at ease and arranged everything ASAP and showed us to our room. He also suggested some places for us to go on New Year's Eve and talked us through the journey to the city centre via U-Bahn. (Which is SO simple!) There's a thriving mainstreet just around the corner if you didn't want to go to Alexanderplatz every day AND about 20 minutes walk away there is a VEGAN donner kebab shop! The hotel itself looked great from the outside and was quite cosy in the rooms, although it did get a bit chilly at night. The beds were great and the covers and pillows (which are feathers, just so people are aware- I know some don't like feathers) were so soft and warm. There were also two lounge chairs by the window with foot rests that were where we spent most of our time relaxing and reading. Overall a great stay and I would recommend to a friend due to it’s convenient location and general cleanliness.

10/10

Exceptional

14 Dec 2015

marie and dee

Convenient to train station and tube and nice area

My friend and I shared a twin room and found the hotel to be quiet very clean and our room very comfortable bathroom was lovely the staff were very polite and helpful and friendly we also used the bar joined with the hotel and again the staff were lovely would stay there again for sure

6/10

Pleasant

21 Aug 2015

Eric

Decent hotel with one big problem

Most of the basics were fine. Courteous front desk, easy check in, clean room, AC was a nice plus. Straightforward and simple.

The big problem is this hotel's attitude about WIFI. They offer a Free WIFI connection and an Enhanced (premium?) plan. The Free WIFI is awful and time-consuming to use. I am talking about basic use (maps, websites, images), not even trying to watch streaming movies. I think the practice of giving guests the expectation of free Internet, for the guest to find out that the Internet is borderline-unusable unless they want to pay more, is a questionable and dishonest business practice. In 2015, WIFI is basic infrastructure. Much like one would not charge extra for 'enhanced lighting' or 'enhanced water cleanliness,' WIFI should be provided at a reasonable standard of quality.

If this means the hotel needs to increase their room rates to keep a healthy bottom line, then they should raise their room rates.

6/10

Pleasant

11 Aug 2015

Eric

Not bad, not great

We've had amazing experiences (NH Florence) and less than wonderful experiences (NH Napoli) with this chain. With regard to our stay in the NH Berlin City Ost, nothing was so bad as to warrant a complaint, but the room wasn't particularly clean, there was actually paper trash and toenail trimmings on the carpet, the bed wasn't flat; the mattress needed replacement, and the air conditioning only made the room less than hot, despite the thermostat being set to the absolute coldest temperature. It was obvious that it was an older property that needed remodeling. That having been said, it was relatively inexpensive, and was a quick walk to a Ubahn station.

10/10

Exceptional

16 Jul 2015

Julia

Great Deal in Berlin

It was a great hotel, with very helpful staff, who spoke perfect English, easy to get around on transit from hotel. Hotel was located in a very historic area of East Berlin, which made it even more interesting. Shopping and food places nearby. Price was great as well

10/10

Exceptional

25 Jun 2015

Bryan

We booked room only as our daughter lives around the corner with her family, so ate with them. Could find no fault with the hotel, very clean and tidy, comfortable bed and no noisy neighbours to disturb our sleep over a weekend break, easy access to city centre via the tube.

Partner

10/10

Exceptional

22 Jun 2015

Paul

Nice friendly hotel in convenient location

The hotel staff was very friendly and spoke English well. Our room was clean and comfortable. The hotel restaurant is very good for breakfast and for dinner as well. It is a bit expensive for lunch since the menu is the same as the dinner menu. The location is conveniently located near the train and subway station at Frankfurter Allee. We walked with our rolling bags from the station to the hotel. It is about a 5-10 min walk.

Family

6/10

Pleasant

09 Apr 2015

Joe Bloggs

Central Location - Nothing Overly SpecialThough

Nice staff, good location, no real wow factor to the overall stay

6/10

Pleasant

24 Oct 2014

Verified traveler

they write in the site that there is a fitness room in the hotel, but there isn't.

the staff is OK, not very nice. they do what they have to do, without a smile or kindness

6/10

Pleasant

06 Oct 2014

Lawrence

OK for an Over-nighter

Clean Hotel meant for a short stay. Neighborhood is remote, but Ubahn is nearby.

10/10

Exceptional

06 Sep 2014

Regular traveller

Ideal for family visit

Stayed here whilst visiting family, who live just 2 minutes from the hotel. Marked 4/5 for Condition of hotel - would have been 5/5 but some carpets a bit stained, and shower curtain a bit grubby - otherwise all good. Didn't have breakfast this time, but did on last visit - excellent! Hotel is 5 minute walk from large shopping centre and both U-bahn and S-bahn stations. U-bahn direct to Alexanderplatz. Very satisfied with service from hotel staff. Free Wi-fi good. We will be using this hotel again, and very happy to recommend for others.

8/10

Excellent

17 Jul 2014

James

Love NH Hotels, Shame About Their Wifi

This is the second NH hotel I've stayed in. Both have been really clean and comfortable. The only grief I have is that you have to get a new wifi password every day and it times out if you use more than a certain amount of data - an amount which isn't that significant.

Family

8/10

Excellent

19 Jun 2014

Traveler

Excellent value for the money

Usual amenities, clean, comfortable - on the east side of town so nestled amidst Stalinist buildings; right off Frankfurter Allee makes for easy ingress/egress from town.

8/10

Excellent

08 Apr 2014

Julia

All fine except of overpriced breakfast

The hotel was basic but fine. Rooms are clean, staff o.k., some better, some without proper English. However, room had no kettle but after asking for one, they brought one up. They are trying to sell the breakfast for 17.50 pp or reduced by arrival for 12.50. Both is far too expensive, considering that you get a nice made-up roll around the corner plus cup of tea and cake for for 8 Euros (2 people) just down the road in the shopping center. The location is great, close to Alex and hip areas. Road a bit loud so... They also have a sauna which was great, too. About 5 to 6 people fit in... We enjoyed our stay and had no major problems with exception of pickpockets near Brandenburg gate.

6/10

Pleasant

27 Jul 2013

apple

need some air

The hotel was genreally fine, staff were helpful and spoke a few different languages, The two biggest issues were that the rooms were very stuffy, the fan/air conditioning wasnt working well enough to keep the room with a good temperature, so we had to keep the windows open all night. which leads to the problem of the noise on the front side of the hotel which would start at 7am and finish at 9am. This may just be a temporarey issues since a street is being repaired.
If I were not staying there is winter I might stay there again, but never again in summer.

4/10

Poor

08 Jul 2013

Claudio

Hotel far from city center.

I booked this hotel using the surprise offer of Expedia; I won't be doing it again, because although it is a 4 star hotel, it doesn't feel like: room is small, except for CNN and BBC, tv only in German. Breakfast is expensive at 17 euros p/person. Overnight is expensive for the service offered; I'm sure I'd get the same service fin a 3 star hotel, which would have cost me at least 20,00 euros less per day. Next time I will choose the hotel myself, instead of using the surprise feature of Expedia, which really surprised me, I was waiting to be pleased with it so that I'd try this experience more often, but I won't repeat it.

8/10

Excellent

28 May 2013

Sarah

Good experience

The room was small but the service was nice. Free WIFI made the stay easy. Rooms were clean and overall good value for money.

8/10

Excellent

03 Jan 2013

Vecchi

Not bad at all

Only public transport nearby is U-bahn at 400 m.
Internet connection is not reliable.
Staff not so friendly.

Family

4/10

Poor

12 Nov 2012

EamonnBubba

Definitely not 4-star!

Don't waste your money staying here and paying \"4-star hotel\" prices. This hotel is on-par with an Ibis hotel and below the standard of a Premier Inn.

Small rooms which are in urgent need of refurbishment. Rooms are advertised with \"complimentary in-room coffee or tea\", however no kettle in our room. Reception provided one on request with a limited number of teabags and coffee sachets etc, HOWEVER these were not replenished whatsoever during our four-night stay.

Curtains let in a lot of light, which woke us up during the early hours.

Also the bed sheets were not changed at all during the length of our stay. Not only this but housekeeping ignored our \"do not disturb\" sign and tried to gain entry into our room one morning.

The rooms are advertised to provide free WiFi, however the internet access was extremely slow to the extent it would take an absolute age to do basic things such as checking email. It was so slow we stopped bothering after a day of being there.

Rooms advertised as \"air conditioned\", however the machine only blows room-temperature air. Unable to open window throughout the night due to noise so very hot and uncomfortable sleep.

Room overlooked an office block. Extremely depressing - had to keep curtains drawn at all times (see photo).

Very disappointing indeed.

Partner

8/10

Excellent

22 Oct 2012

Thomas & Sarah

Great hotel with with some shortcomings

Good location and a reasonable price level for three days. Reception staff was very helpful and the room was always nice and clean. Could not get the safe deposit to work because instructions were only in german. Visited the restaurant very briefly - Waiter/hosts seemed very unfriendly so we found another place to enjoy our meal. Free wifi in all rooms, but at the 5th floor the signal was so poor, that we could not connect. Free parking on a nearby public parking area. But all in all, a very pleasant stay,

Partner

10/10

Exceptional

27 Sep 2012

World Traveller

Perfect location!

This hotel was a complete and wonderful surprise! While it is a long way if you are coming in from Tegel airport (and the local U-station stop was temporarily down for service), it was perfect for seeing the sights of the former East Berlin. Easy walk to anywhere. Being ex-military, I've seen it all, so this recommendation doesn't come lightly.

8/10

Excellent

25 Jun 2012

GMTB

Clean hotel, close to facilities

Very impressed with the room. We stayed 4 nights in one at the top floor, it was quite small but this made it cosy for a couple, the bathroom was perfect, the blinds were very efficient against the light in the morning, the bed very comfortable - overall very clean and cosy. Only problem was the air conditioning - very inefficient/useless, which made it get very uncomfortably warm in the room at times. The staff at reception was helpful but not particularly friendly (on the verge of unfriendly in fact). After seeing the standards of the room, I was very disappointed with the hotel restaurant - food was average (found a bit of plastic in my sauce) and service wasn't particularly friendly. Walking to the centre takes about an hour, otherwise both tubes stations are a 5 minute walk away. A big shopping centre nearby offers everything you need on a rainy day, from food and drinks to clothes and electronics. Overall I would give a big + for the room (forgetting the disfunctional air conditioning), +/- for service, and a big - for the noise coming from outside in the morning (as early as 6am until about 10h30), it woke us up every morning and was very loud. I'm guessing they were only temporary works so I don't wish anyone else to experience them so early in the morning on a romantic break for two.

Partner

8/10

Excellent

06 Jun 2012

Munkgaard

Nice weekend with friends

Very good hotel, nice and clean, friendly staff, close to public transport, good breakfast restaurant but very limited choice of dinners available, good beer though!
Be sure to check if the price includes or excludes breakfast when booking!

Family

8/10

Excellent

17 Jan 2012

Verified traveler

Good Hotel

Nice Hotel, was clean and tidy, we only had three pillows but quick call to reception and we had more, everything you required was there, with good location for the city

Partner

10/10

Exceptional

29 Dec 2011

Marco

Nice Hotel, Nice location. 10m from Alexanderplaz

I stayed for one night only during a short trip.
The room was clean an the bed very comfortable. The bathroom was very clean. The hotel is 10 minutes from Alexanderplaz via metro, so very convenient.
Staff is helpful and nice. There are some renovation works in the hotel at the moment, but this has no impact on the quality of service. Recommended.

10/10

Exceptional

05 Oct 2011

Verified traveler

staff extremly helpful recommend a stay to anyone

10/10

Exceptional

10 Aug 2011

Mattias

Great place at a great price

i just liked it =)

8/10

Excellent

09 Jul 2011

Em

great location

just a few underground stops to the main station of alexander platz

10/10

Exceptional

30 May 2011

Anonymous

A bit far from center but easily

A bit far from center but easily accessible by U-Bahn and S-Bahn. Very clean and in good condition. Free WLAN only in lobby and was slow... Low cost breakfast alternatives at nearest U-Bahn. Excellent price/quality, though.

10/10

Exceptional

13 Jul 2026

Deliamaria

Excelente hotel y en una muy buena ubicación, el personal muy atento 10/10

Family

10/10

Exceptional

09 Jul 2026

Sandra

God beliggenhed, hjælpsomt personale

Partner

4/10

Poor

29 Jun 2026

Michael

Icke fungerande aircondition. Litet rum. Bra frukost. Generellt dyrt boende, frukost och parkering. Deposition av 100 Euro med återbetalning efter 5-7 bankdagar. Delvis avvisande personal.

Partner

8/10

Excellent

28 Jun 2026

Jens

Eine Stunde am CheckIn warten :-(

Partner

10/10

Exceptional

25 Apr 2026

Janina

Top

10/10

Exceptional

18 Jan 2026

Ursula

Wir hatten fußläufig zu tun und das Preis/Leistungsverhältnis stimmte

8/10

Excellent

07 Dec 2025

Claus

Fint værelse og rent
Venligt personale

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Laura

Das Interieur ist sehr in die Jahre gekommen, vor allem der Wasserhahn müsste mal ausgetauscht werden. Das Personal war äußerst freundlich und zuvorkommend.