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Ootel.com - Hotel & Hostel

Berlin · Germany

Allee der Kosmonauten, 32View location

4.0/10Review score388 Reviews
Cleanliness4.2/104.2
Service4.8/104.8
Comfort4.0/104.0
Condition3.8/103.8
Neighborhood4.4/104.4
Amenities3.6/103.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ootel.com - Hotel & Hostel

Located in a quiet area of Berlin, this budget-friendly hotel offers a comfortable accommodation that is just a 15-minute trip from the centre of the city.

Its guests will have the convenience of excellent transport connections as both a tram stops are located right in front of the hotel and Springpfuhl S-Bahn station is a 5-minute walk away.

Those arriving with their private vehicles won't have any problem finding a parking spot, since the hotel operates its private parking. Also thanks to the non-stop reception, guests can arrive and depart at whichever times suit them best.

During the warm summer months the spacious garden area turns into a bear garden where one can relax and enjoy the weather. It is also the place where guests can sunbathe, enjoy some outdoor activities or simply fire the grill and have a nice picnic.

Read more about this hotelShow less

Located in Berlin (Marzahn-Hellersdorf), Ootel.com is within a 15-minute drive of Alexanderplatz and DDR Museum. This hotel is 6.8 mi (11 km) from Berlin TV Tower and 7.6 mi (12.2 km) from Gendarmenmarkt. Make yourself at home in one of the 154 guestrooms.

Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include blackout drapes/curtains, and housekeeping is provided on request. Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Self parking (subject to charges) is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 AM
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed No alcohol served onsite Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 8.025 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Alcohol is not served at this property.
    • Free in-room WiFi has a 1-device limit.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - Deutschland
    • This property accepts credit cards, debit cards, and cash
    • Long-term renters welcome
    • Noise-free guestrooms cannot be guaranteed
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9.90 to 9.90 for adults, and EUR 4.50 to 9 for children
    • Uncovered self parking fee: EUR 7 per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 20 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Russian

    Bulgarian

    Filipino

    English

    Latvian

    Italian

    French

    Hungarian

    Spanish

    Czech

    Bosnian

    Arabic

    Ukrainian

    Azerbaijani

    Polish

    Romanian

    Turkish

    Serbian

Nearby attractions

Tierpark Berlin 2.4 km / 1.5 mi
Gardens of the World 3.3 km / 2 mi
Stasi Museum Berlin 4 km / 2.5 mi
Wellblechpalast 4.2 km / 2.6 mi
Boxhagener Platz 7 km / 4.3 mi
Simon-Dach-Strasse 7.2 km / 4.5 mi
Karl-Marx-Allee 7.5 km / 4.7 mi
Volkspark Friedrichshain 7.8 km / 4.8 mi
Velodrom 7.9 km / 4.9 mi
Oberbaum Bridge 8.7 km / 5.4 mi
Arena Berlin 9.1 km / 5.6 mi
East Side Gallery 9.3 km / 5.8 mi
Torstrasse 9.6 km / 6 mi
Uber Arena 9.9 km / 6.2 mi
Alexanderplatz 10.1 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1978
  • Year of most recent renovation: 2013
  • Number of floors (main building): 10
  • Number of floors (annexe): 6
  • Single rooms: 3
  • Double rooms: 39
  • Quadruple rooms: 8
  • Family rooms: 10
  • hotel
  • American Express
  • EC
  • MasterCard
Show 45 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Medical service
  • Multilingual staff
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Bicycle storage
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Meeting room
  • Business centre
  • Children playground
  • Casino
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Buffet dinner
  • Table tennis
  • Cycling / mountain bikingExtra charge
  • BilliardsExtra charge
  • Badminton
  • Darts
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUNK BEDDOUBLE • BUNK BEDDBL.BK

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    DOUBLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BUNK BEDQUADRUPLE • BUNK BEDQUA.BK

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    QUADRUPLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWS NON SMOKINGTWIN • WITH VIEWS NON SMOKINGTWN.NM-WV

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    TWIN WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEWTWN.GV

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    TWIN GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    QUADRUPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUNK BEDTWIN • BUNK BEDTWN.BK

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    TWIN BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory MALE ROOMBed in dormitory • MALE ROOMBED.MQ

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    Bed in dormitory MALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    MALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.MQ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUNK BEDRoom • BUNK BEDROO.BK

    Photos are not available for this room type.

    Ootel.com - Hotel & Hostel

    Room BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ootel.com - Hotel & Hostel

4.0
Review score
388 Reviews
Cleanliness
4.2 /10
Service
4.8 /10
Comfort
4.0 /10
Condition
3.8 /10
Neighborhood
4.4 /10
Amenities
3.6 /10
100 reviews shown
4/10
Poor
11 Jun 2026
Patrick
If you are in a jam, it's a bed. No hot water, small towels, no shampoo, no lamps - one overhead light, bathroom floor small height difference so you stub your toes multiple times, door lock got me stuck inside for 10 minutes, no phone in room to call front desk, elevator was broken. Good luck.
Self
2/10
Poor
10 Jun 2026
jaqueline
Als wir das Zimmer erreichten, war es schmutzig und unordentlich. Wir mussten ewig warten, bis es überhaupt ansatzweise gereinigt wurde, und als wir uns ins Bett legten, bemerkten wir Flöhe und Zecken. An Schlaf war nicht zu denken. Am nächsten Tag mussten wir uns ein anderes Hotel suchen, und bis heute haben wir die Kosten für die nicht genutzten Tage nicht erstattet bekommen. Schrecklich. Ich kann dieses Hotel absolut nicht empfehlen.
Friends_and_family Family
2/10
Poor
27 May 2026
Yazmin
I would not stay here again. The walls were extremely thin. We requested a non smoking room and all we could smell in the room was cigarettes. Also, the window would not open. There was no air conditioner and the room was extremely hot. The bathroom was tiny and when we showered the whole floor was completely wet to the point where we couldn’t use the bathroom after. The floors looked like they haven’t been cleaned in months.
Partner
8/10
Excellent
14 May 2026
Lorelei
This hotel is absolutely fine for folks who want a clean, quiet and safe place with no frills to sleep while exploring the city. We stayed 3 nights, shopped nearby at the grocery store, took the excellent public transport and could not have been more satisfied.
Friends_and_family Family
6/10
Pleasant
07 Apr 2026
Jana
Room is okay, although floor could be cleaner, toilet room also clean, but there was no shower curtain and unfortanately no cleaning service during the day, so we had a wet floor until it dried out at the evening(not really comfortable)
Friends
2/10
Poor
03 Apr 2026
Afrim
The room was smelly,small and no coffee table, nothing to drink in the morning also on the menu for food only two options...honestly I will never visit that hotel anymore!
Partner
2/10
Poor
17 Mar 2026
Ricky
I did not have breakfast but the price was much lower than other places so I can't complain entirely because other places were far more expensive and I made the reservation at the last minute. İf there were no towels no heat no television and the only thing I can say was it was a place to sleep and I left very early in the morning as soon as possible. They had a sizable liquor selection at the front desk so if a person is drinking and doesn't take much attention to everything else it would probably work out much better. The public transportation in front does run 24 hours so it's possible to get into the main city easily once you understand what to do. I think it's a former Soviet block building
Self
8/10
Excellent
11 Dec 2025
Shireen
The room was clean and neat. Affordable.
Leisure Self
2/10
Poor
15 Oct 2025
Tasnim
I didn't like it at all because the heaters didn't work, and it was very cold at night in October. I got sick.
4/10
Poor
30 Sep 2025
patrick
My room had bedbugs
2/10
Poor
07 Mar 2025
Verified traveler

It's like being in a freezer.

The service that refuses to take responsibility for everything. The heating system is not good. The room cannot be changed because it is the whole hotel. But the hotel said that they had informed us before booking, but there was no message informing us before booking and we could not cancel. They also said that we did not read it clearly. This kind of service has never been encountered since booking a hotel in the past 10 years.
Business
4/10
Poor
16 Oct 2024
Rosana
Unless one is desperate or is young and in a group this hotel made me feel very unsafe.
2/10
Poor
14 Oct 2024
Caleb
Bed bugs and roaches
Leisure Family
2/10
Poor
26 Sep 2024
Jeff
Hotel was dirty. Nowhere to hang clothes. Room claustrophobic and small.
Business
4/10
Poor
17 Sep 2024
Tootsie
The chairs are dirty and there’s no bathmat with open shower wetting everywhere
Leisure Family
6/10
Pleasant
19 May 2024
Courtney

Good but needs improvement

Need to get a better toilet seat and pillows need replacing and lastly the floor needs to be cleaned better either then that it was a very good stay.
Friends_and_family Family
8/10
Excellent
19 Apr 2024
Vitalii
An upgraded GDR time hotel; an clean and pleasant place to be, with big windows and good transportation options. The sole electricity connection in a room and really old and worn bathroom equipment can pose a bit of problem.
Business_and_leisure Self
2/10
Poor
20 Mar 2024
James
AVOID. You could hear everything happening 5 units down and in between. The non smoking room smelled so heavily of smoke I struggled to sleep. There were multiple arguments happening which concerned me. No heat. Just a white room. When someone in the next room arrived it sounded like they were in our room. The walls are so thin.
Leisure Partner
4/10
Poor
03 Mar 2024
Tomasz
Heat was not working. No towels
Business Self
4/10
Poor
28 Jan 2023
James
Not the cleanest , the lift was broken ,and no hot water or heating at all in the hotel
Business Self
8/10
Excellent
18 Jul 2021
Verified traveler

Okay if only needed a place to sleep

We were assigned a room at 5th floor. And guess what? The lift is non-functional and yes we carry our heavy luggage. They could have mentioned it in their property page. Anyhow, Maskenpflicht signage is on the door but not any of the staff wear one, and it was not imposed to the guests also.

With regards to the room, it was ordentlich and clean. Towels are available. The room we booked is with twin-bed, and gladly they gave us double-bed.
Partner
2/10
Poor
12 Jun 2021
Victor
Their elevator is extremely old. I was trapped in the elevator for at least 1 hour. Their staff is extremely rude, not only does not apologize, but is also extremely arrogant. I asked for a refund the next day but refused, shamelessly rogue hotel.
Self
6/10
Pleasant
13 May 2021
Robert
The man in the reception was completely unprofessional. I mean about the Covid restriction. Checking was taking so long. the room was dirty on the floor. The price was OK but totally not. I think even the price if you slow I can expect standard better. Room was very poor. Even without small table. Only Beth, toilet and window
Business Partner
8/10
Excellent
09 Mar 2020
Dmitrii
Good enough for this money
Friends_and_family Friends
10/10
Exceptional
19 Feb 2020
Bogdan
Very good staff !
Perfect service for this price
Will come back any time!
Friends_and_family Family
8/10
Excellent
28 Jan 2020
Verified traveler
The price is excellent for what you get. The room was large, we had plenty of space to hang up our clothes, there was a desk and a chair and a mirror by the bed, a full size mirror near the door, and a mirror near the bathroom. The shower was good in size and there was enough toilet paper and soap to last us the 5 days we stayed. There are a lot of negative reviews about this place, but as two friends who don't spend much time in our accommodation apart from when we're going to sleep, it was more than fine. I did notice that the lighting in the rooms was horrific and the rooms did get a bit cold at night, and that the floors were dusty and looked like they had not been cleaned, but apart from those things, everything else was fine. Do beware that this place does not have a lift! The staff are also quite unhelpful and at times rude. But you will get a good nights sleep, you will have hot showers, and you'll be satisfied with what you get for such a small price.
Leisure Friends
6/10
Pleasant
21 Jan 2020
Kieran

Ootel Berlin

The bedside tables in our rooms supposedly had power sockets, however the cord to plug these into the wall was cut off... on both! Its nothing special, however for this price you cannot really expect anything flashy. You get what you pay for, and so therefore no complaints :)
Friends_and_family Family
6/10
Pleasant
20 Dec 2019
Nataliia
It was so cold in the room, windows were very old, the air was breaking in. Long time waiting for check in on reception
Friends_and_family Friends
2/10
Poor
09 Nov 2019
Verified traveler
Floors were dirty, in 5 days there was no room cleaning, place looks like a jail, plain painted walls in dark green with a low watt single light bulb. No kettle, TV, or any other Items. Electric sockets mainly didn't work, shower flooded whole into a pool every time. No lift and on 4th floor of steep concrete steps, staff barely interested. Area consisted of an aldi, a lidl another hotel and a sex shop. Grubby horrid place in the midst of a rough area.
Business_and_leisure Partner
2/10
Poor
25 Oct 2019
Lewis

Unsafe down and out homeless shelter

This is a scary place full of down and outs graffiti in stairwells no lift looks nothing like photos no bar open. Never felt so unsafe in my life had a visitor enter my room in the night. One key opens all doors on same floor you are not safe
Friends
4/10
Poor
16 Oct 2019
Verified traveler
was not Clean, wifi not working for some times, the laby was so cold, the rooms was not clean at all.
Business Self
2/10
Poor
10 Oct 2019
Verified traveler
We pulled up to the property and windows were boarded, broken or open with people yelling out them. The front desk gal was unfriendly, spoke very little English and was so unorganized or helpful. The elevator was broken, there was no bar, the outdoor space was 2 logs with a 2x4 on it. It was told later that it was a very unsafe place to stay. We never even slept there. We got a room dow town Berlin instead.
Leisure Family
2/10
Poor
05 Oct 2019
Verified traveler
This place is not undergoing renovation, it is marked for demolition. The building is a mess, lights don't even work, messy and dirty. Could not even end up staying the night and checked out that same afternoon and sought out another hotel to stay in.
Leisure Friends
6/10
Pleasant
01 Oct 2019
Michael

Ummmm, not recommended.

The cleaners came in three hours after I'd checked in to tidy up and change the sheets. They neglected to change one of the beds stating that I had already used it, which was untrue. They also took a book and some very important paperwork out of the room, while I was still inside. Upon realisation of this I attempted to retrieve the paperwork as it was required for my trip but it was completely disregarded as unimportant by the team. I was left suitably unimpressed. Otherwise the staff were friendly enough.
Friends_and_family Friends
2/10
Poor
30 Sep 2019
Richie
Property not as advertised. No bar! Unclean, refugees sleeping in the reception. Rude staff. Facilities didnt work. Wifi terrible. TV didnt work. Ugly building with nothing around it but a Turkish Kebeb house for miles!
Was promised a partial refund from hotel - never received!
Room not as advertised.
Leisure Partner
2/10
Poor
12 Sep 2019
Matthew

Literally hell. Never. Cut mattresses. Flies.

Disgusting premises. I've stayed in questionable places before but this \"hotel\" was beyond that. Stained and cut through mattresses, stained walls, damaged furniture, broken windows, stank and an oddly large amount of flies in 1 room. I checked in for 6 nights and left dor another hotel within 30 minutes. Also, no lifts for approx 8 story building with the lift controls still on the walls where they have plastered over the lift location. Would never recommend, no matter how cheap.
Self
2/10
Poor
13 Aug 2019
Beverly
Bo hot water. Some taps are not running. Some rooms are very dirty. False advertisement. Receptionist continues to lie there is hot water. When it did not exist
Friends_and_family Family
2/10
Poor
31 Jul 2019
Mahmoud

Mahmoud

There is no hot water, still under construction, the elevator does not work, the staff is not good, in the first basket I asked to return my money, do not trust this hotel is the worst hotel.
Family
8/10
Excellent
13 Jul 2019
Arturs
Photos doesnt match. Was ok. Building has no lift.
Family
2/10
Poor
29 Jun 2026
Zeynab
Møg beskidt værelse med væg lus de havde op til 6 sal elevator ude af drift ...tror det er et hotel hvor nogle bare overnatter en enkelt nat .
Vi pakkede vores ting og fandt et andet hotel trods vi havde betalt forud
Friends_and_family Family
4/10
Poor
25 Jun 2026
Simon
Accommodation looks like an abandoned hospital building remodelled to a hostel. It is practical to sleep there, but not much else. Bed makes noises when you move and it didn’t smell too well. On the positive note, the rooms are spacious which makes it easy to manage your luggage. I think I would only consider this place again if this is the only affordable option in Berlin.
Self
10/10
Exceptional
24 Jun 2026
Dogan
Alles war top!!
2/10
Poor
07 Jun 2026
Sönke
Must have für jeden Abenteurer in Berlin.
Neben lauter Musik neben der Lobby, maroden Kartenhaltern an der Wand und Flecken auf dem Bett, konnte man einen besoffenen Mann in der Lobby beobachten, wie er dem Greifarm-Automaten mit Hilfe ein paar gezielter Tritte zeigen wollte, wer der stärkere ist und das ist Zeit ist seinem Kind das Plüschtier zu geben.

Ein wahres Paradies für Blinde. Selbst in der Dusche konnten diese, dank fehlender Fliesen, richtige Geschichte im Mosaik erleben.

Umweltschutz wird hier groß geschrieben. Das Handtuch und das Klopapier hatten die selbe Größe und Blattanzahl. Somit konnte effektiv beim waschen gespart werden. Dank eines minimalistischem Badezimmer-Designs und einem nicht vorhandenen Vorhangs für die Dusche wurde aus dem Klopapier auch recht schnell feuchtes Toilettenpapier: Praktisch!

Ein Traum auch für alle Gehbehinderten: Dank defektem Fahrstuhl, darf das Treppensteigen über sechs Etagen auch nochmal richtig trainiert werden. Im Treppenhaus darf sich nochmal über die hohen Hygienestandards informiert werden. Somit ist fürs Lachen auch gesorgt beim Schleppen der Koffer.

Die Erfahrung wurde erweitert mit einer zweiten Hochzeit, bei denen mitgebrachte Trommeln für das musikalische Ambiente sorgten.

Um mit den Worten der Dame an der Rezeption zu enden: „Dit is Berlin“.


P.S. Ich hoffe ihr kauft euch von meinem Geld einen Staubsauger ;)
Partner
4/10
Poor
05 May 2026
Leane
Ascenseur qui se bloque, pour 6 nuits de réservées pas une seule fois le ménage a été effectué, odeur de cigarette très forte malgré une interdiction de fumer dans les chambres
Pas assez de serviettes de toilettes.

Bref je ne recommande pas d’un point de vue propreté
Partner
2/10
Poor
14 Apr 2026
Susanne
Haare auf dem Bett, Badezimmer ranzig
2/10
Poor
23 Mar 2026
Sarang
Det var katastrof och på100% min västa upplevelse.
Kan inte rekomendera alls.
hela huset och rumet var smutsigt och luktade illa
Partner
2/10
Poor
06 Mar 2026
Jürgen
Das Frühstück ging, aber alles andere wirklich abstoßend
4/10
Poor
01 Mar 2026
mario
Schimmel in de badkamer en hotelkamer. Bedden waarvan de matrassen versleten zijn,.en de vering gewoon te voelen is. Ligt was kapot, dat is heel vervelend als je invalide bent, en stond ook niet aangeven op de site bij de boeking of iets dergelijks.
Partner
4/10
Poor
01 Feb 2026
M.
Sauber, aber es hat überall nach Gras gerochen. Es war unerträglich im Badezimmer und auch im Zimmer. Ich hatte Probleme beim Schlafen wegen des Grasgeruchs, das war echt schlimm. Es war auch ultra kalt, die Heizung hat null geheizt und es war die ganze Zeit kalt. Der Aufzug war kaputt, wir mussten so viele Treppen nach oben nehmen, das war echt anstrengend mit den Taschen. Im Badezimmer war ein Lüfter, der die ganze Zeit ein lautes Geräusch gemacht hat, bis man die Karte rausgenommen und den Strom im Zimmer ausgeschaltet hat. Und übrigens parken kostet 7 Euro pro Tag extra. Das einzig Positive ist, dass die Zimmer relativ sauber waren.
Leisure Friends
4/10
Poor
29 Nov 2025
Thomas
Das erste Zimmer was uns zugewiesenen wurde war muffig und es gab dort Schimmel. Als meine Freundin zur Rezeption ging und dies erklärte bekamen wir anstandslos ein anderes Zimmer in einer höheren Etage. Dieses Zimmer war in Ordnung. Die Matratze war sehr unbequem und hart. Des Weiteren funktionierte wie im ersten Zimmer die Heizung nicht. ( Herbstende) Der Preis war im Vorfeld gering. 2 Personen, ein Doppelzimmer. Nicht desto trotz ist das Hotel bis auf die freundliche Frau ( Rezeption, Abend 28.11.) nicht zu empfehlen.
Family
2/10
Poor
07 Nov 2025
Melanie
Schrecklich ist gar kein ausdruck.
Meine tochter und ich haben std in einem verdeckten,verschimnelten,mit wanzen bedecj
4/10
Poor
24 Sep 2025
Kristina
Ich war 11 Tage Gast im Ootel und im gesamten Zeitraum wurde weder mein Mülleimer geleert noch wurde einmal mein Zimmer gefegt bzw. Staub gesaugt. Es standen zwei Liegen drin, deren Stoff schon teilweise in Fetzen herunterhing. Und auf diese Liegen wurde jeweils eine dicke Schaumstoffauflage gelegt. Es gab wohl auch Frühstück, worauf man mich nicht hingewiesen hat oder mir wenigstens die Frühstückszeit genannt hätte. Heute bei meiner Abreise sah ich das Buffet, welches im Foyer vor der Rezeption aufgebaut war. Hygienisch für mich inakzeptabel, weil dort neue Gäste empfangen und Abreisende auschecken. Ich werde dort niemals wieder Gast sein. Das Preis-Leistungs-Verhältnis stimmt absolut nicht.
6/10
Pleasant
22 Sep 2025
Hans-Joachim

Nicht schön aber TipAnspruchslose

Das Hotel liegt etwas \"Abseits\"(ehemalige \"DDR- Plattenbau- Siedlung Marzahn \") mit ÖPNV jedoch gut an das Stadtzentrum angebunden.
Das Zimmer war für mich nicht \"angenehm\" . Es war im Prinzip ein schlichtes \"Dach über dem Kopf\" mit intergriertem Bad/WC und einem Bett.
Es gab zwar noch einen kleinen Tisch und Stuhl aber bis auf eine kleine Plastik- Hakenleiste keinen Ort für Garderobe , Gepäck und Schuhe. Es gab nur eine, von der Tür aus bedienbare Lampe die sich an der Decke über dem Bett befand.
Die Lampe war voller toter Insekten.
Die Tür zum Bad klemmte auf dem Bodenbelag. Keine Handtücher .
Friends_and_family Friends
6/10
Pleasant
21 Sep 2025
Filipe

Situações gerais

A pessoa na recepção não falava inglês e não tentou nenhuma ver me entender. Mas sempre foi cordial. (Eu acho). Elevador tinha um aviso que so poderiam 3 pessoas juntas o que me preocupou.

Nao consumi nada no local.

O acesso a transportes é facil, pode aer atendido por mais de 1 linha.

Quarto estava limpo, banheiro tinha uma coisa ou outra meio estranha (mosquitos mortos) mas nada de muito horrível.

Mercado ao lado facilitoi.. mas nao abre aos domingos
Self
2/10
Poor
18 Sep 2025
Ricardo

Péssimo

Primeiramente cheguei no quarto e tinha um pacote de camisinha aberto do lado da cama. Além disso o cartão de acesso ao quarto não funcionava e toda hora tinha que descer na recepção e pedir para magnetizar. Toalha de banho tão pequena que parecia de rosto, travesseiro péssimo, tampa da vaso quebrada, aquecedor não funcionava, cortina não era blackout.
2/10
Poor
16 Sep 2025
Carmelo
Das Bett war voller Bettwanzen. Ich habe an den Beinen und Armen bisse von den Bettwanzen und ein unheimliches jucken.
Leisure Partner
2/10
Poor
14 Sep 2025
pascal
Je trouve sa inadmissible d’avoir un mariage sans prévenir nous avons la chambre juste au dessus de la salle de mariage que vous louer on et venue pour se reposer on peux même pas dormir sa tranble dans notre chambre . La salle de bain c’est inadmissible aussi c’est moisie dans les joins je peux même pas me laver dans la chambre sa sans la cigarette inadmissible aussi nous somme dans l’obligation de changer d’hôtel on doit cherche un nouvel hôtel à la dernière minute c’est pas correct du tout je vais donc envoyer un mail à expédia pour dire que rien ne va dans votre hôtel. nous sommes partis de l’hôtel le jour même j’ai dû relouer une autre chambre près de Berlin, je vais voir pour demander un report Total de l’hébergement
Business Family
2/10
Poor
10 Sep 2025
Jan
Unter der Gürtellinie, hier wird die Menschenwürde angegriffen. Die Betten sind voller Bettwanzen, und das Abflussrohr geht durchs Zimmer. Ein Heiden, Lärm von anderen Bewohnern. Sauforgien und so weiter. Nicht zu empfehlen.

Business_and_leisure Friends
6/10
Pleasant
08 Sep 2025
jose antonio
Nada en especial por lo que
Leisure Self
2/10
Poor
30 Jul 2025
Verified traveler

Kan ikke anbefales.

Skulle bare have en enkelt overnatning. Kommer der aldrig mere, forfærdeligt område.
Partner
2/10
Poor
26 Jun 2025
Dominic
Zimmer war noch vom Vorgänger hinterlassen wurde nichts gereinigt
Leisure Self
4/10
Poor
22 May 2025
Abdulmajid
Der Zustand des Gebäudes war sehr schlecht und von innen war sehr dreckig und hat sehr stark gerochen
2/10
Poor
03 May 2025
Lisa

Miserables Hotel - nie wieder!

Schon beim Check-in 2 unfreundlichen junge Frauen. Eine mit Lautsprecher privat am telefonieren. Die andere hat uns erst später bemerkt. Musste ihr erklären, wie sie meine Buchung finden kann.

Fahrstuhl funktionierte nicht. Durfte dann in 5. Stock zu Fuß mit Koffern und Taschen. Treppenhaus total abgeranzt und sehr veraltet. Bewegungsmelder im Flur funktionieren nur teilweise.

Im Zimmer total warm und stickig. Bad extrem muffig. Kein Duschvorhang. Beim duschen war das ganze Bad nass. Wasserhahn locker. Seifenspender kaputt. Abgeranzte Türen und Wände im kompletten Raum. Kein Duschvorleger. Kein Nachttischschrank, auch keine kleine Lampe. Nur ein Tisch aber keine Stühle. Keine Bügel. Kein Fernseher oder Radio. Doppelbett war nur 1,20m breit. Bettwäsche sauber - Was auch das einzige war.
Der Boden war nur grob „geputzt“ und in den Ecken lag noch Staub. Farbspritzer vom Streichen auf dem Boden. Alles sehr hellhörig.

Der Oberknaller war, dass eine Hochzeitsfeier stattgefunden hat und wir selbst im 5. Stock jedes einzelne Wort vom DJ bzw. Der Musik verstanden haben. Haben in der Rezeption angerufen, wo wir nur die freche Auskunft bekamen, dass man ja jetzt auch nichts machen kann. Gegen 3 Uhr nachts ist es minimal leiser geworden und wir konnten einschlafen.
Da eine große Baustelle neben dem Hotel ist wurden wir um 8 Uhr von lauten Geräuschen geweckt.
Regelmäßig hat es nach Gras gerochen. Äußerlich das Gebäude aus den tiefsten DDR-Zeiten. Hier wurde nie renoviert.
Friends_and_family Family
2/10
Poor
11 Mar 2025
Bari
Ist nichts für mich einrichtung ist oke Bad war nicht wirklich sauber und abends kamen Kakerlaken unter Bett deswegen könnte ich nicht schlafen und bin früh vom Hotel raus und habe lieber draußen gewartet bis mein Zug kam.
Business Self
10/10
Exceptional
23 Feb 2025
Olga
Zu kalt
2/10
Poor
24 Nov 2024
Cristina

Péssimo!

Tudo mau, não há como descrever de outra forma.
Business
2/10
Poor
21 Oct 2024
Francisco

Pésimo hotel

fue una experiencia bastante desagradable, pues es un hotel en decadencia, está muy muy sucio las habitaciones y el hotel no son como lo muestran las fotografías y como fuimos en tiempo de frío no tienen calefacción. Tuve que comprar un calentador para evitar pasar frío en las noches no ponen ningún tipo de servicio en los baños y en general todo está muy mal con el hotel.

cuándo me comuniqué con la aplicación para que me dieran apoyo y que me pudieran cambiar de hotel, simplemente no me apoyaron en nada y me dejaron en ese hotel
Friends_and_family Family
2/10
Poor
19 Oct 2024
Roy

Hotel scam in Berlin.

This is more a scam than a hotel. The place is quite intimidating and so are the entourage hanging out in the lobby. They seemed to belong to the hotel in some way but did not seem to work and at some point, one of them had an argument with the receptionist when he tried to take with him the heater that was heating the reception.
The room was so dirty on the floor that walking around barefoot made your feet black as you can see from the image when I scraped it against the bed.
Business
2/10
Poor
17 Oct 2024
Hans-Ivar

Berlin bad experience

Crazy situation in Berlin with many cancelled flights and big conference so very few hotels available. Considering the standard the most expensive hotel I have been visit . Strange airport with low class food for high prices. General impression of Berlin is bad organization, rude people and very un-clean.
Business
6/10
Pleasant
16 Oct 2024
Gamze
Das war ganz ok für zwei Tage hat das für uns gereicht.
Leisure
2/10
Poor
16 Oct 2024
Maryse
L’ascenseur ne fonctionnàit pas.
2/10
Poor
09 Oct 2024
Lars
Katastrophe bloß nicht buchen !!!
Erst wird die Buchung nicht gefunden und Dan kommt man in ein 6bett Zimmer über all Schimmel an den Wänden und Badezimmer.
Defekte Betten die mit kabelbindern zusammengehalten werden.
Und teilweise aufgerissene Bettwäsche.
Also lieber Finger weg !!!
Leisure Friends
6/10
Pleasant
28 Sep 2024
Christin
Von außen sieht es aus, als würde das Gebäude gleich zusammenfallen. Schlimmste graue Platte, die ich je gesehen habe. Etwas unheimlich und gruselig. Allein würde ich da nicht bleiben wollen. Ansonsten war das Zimmer in Ordnung und das Personal war freundlich.
Leisure Friends
2/10
Poor
27 Sep 2024
Normann
The most unpleasant accommodation in 40 years of business travel in Germany.
Business Self
2/10
Poor
18 Sep 2024
Marius
Even if you are a «happy go Lycky» kind of person you are going to hate this place. Check in takes forever, bathrooms are Worse then public toilets. No Lighting and they only want cash. Stay away, There are better hostels in Berlin
Self
6/10
Pleasant
09 Sep 2024
Yvonne
Spartanisch, 2 Handtücher für 2 Personen für 2 Tage sind zu wenig! Kein Duschtuch!
Behelfsmäßige Reparaturen im Bad und auf dem Boden!
Sehr hellhörig!
Für Alleinreisende Frauen etwas unheimlich!
Leisure
2/10
Poor
07 Sep 2024
Thomas
Wie aus einem Horrorfilm
Leisure Self
2/10
Poor
05 Aug 2024
Tobias

Klamt hotel i \"skummelt område\"

Vi ankommer til hotellet, som er i et \"skummelt område\". De snakker ikke engelsk. Det virker som om der forgik andet end at det var hotel.
De kunne ikke finde vores resevertion, så vi måtte betale ved ankommesten for at få et værelse. Vi er kommer op på vores værelse og der lugter bare af råd og indelukkethed. Vi gik ned og brokkede os og fik så et andet. Vi er glade for KUN at have booket en nat. Find noget andet, lad vær at booke her.
Friends_and_family Family
2/10
Poor
15 Jul 2024
Jürgen
Ein absulutes Horrorhaus!
Schon der Eingang sieht beänstigend aus. Beim Fahrstuhl

hat man Angst mit zufahren.
Das Zimmer, wie im Knast ein Tisch ein kaputter Schrank und eine Steckdose. Leider kann man keine Minussterne vergeben.




Das Zimmer wie im Knast ein Tisch
Leisure Friends
2/10
Poor
14 Jul 2024
Christen

Fy f….

Ikke et sted man skal tage sine børn med. Ligger i et kedeligt slumkvarter og de personer der befinder sig omkring hotellet er ikke særligt behagelige.
Personalet kunne ikke tale engels så bruge translate fra Tyrkisk
Fuldstændig nedslidt. Vælg hellere Ibis Budget på den modsatte side af vejen.
4/10
Poor
12 Jul 2024
Verified traveler

No Good

Alt er gammelt og lukter der etter. Anbefales ikke
Friends_and_family Family
8/10
Excellent
11 Jul 2024
Suzan

Väldig gott service

Personalen var vänliga de erbjöd mig ett rum efter utcheckning för att jag hade ett arbetsmöte online
Friends_and_family Family
2/10
Poor
05 Jun 2024
Lutz
Der Gestank im Zimmer war unerträglich, das Zimmer an sich war heruntergekommen. Es wirkte wie im Horrofilm. Nie wieder, schade um jeden Euro der an dieses Hotel geht. Die Behörden sollten das Hotel schnellstens schließen!
Business Partner
2/10
Poor
27 May 2024
Egbert
Katastrophe
Leisure Friends
2/10
Poor
27 May 2024
Barbara
Der Fußboden des Zimmers war nicht geputzt, im Badezimmer war Schimmel unter der Decke, die Bettlaken hatten Flecken, die Toilettenbrille war mehrmals eingerissen. Im Flur vor unserem Zimmer stand ein größerer Lufttrockner (oder ein ähnliches Gerät), über den wir klettern mussten, um zu unserem Zimmer zu gelangen. Er nahm die ganze Breite des Flures ein, man konnte nicht drumherum laufen.
Eingangstür und Eingangsbereich des Hotels sind heruntergekommen und wirken sehr abschreckend. Dieses Hotel ist nicht zu empfehlen. Wir hatten zu dem Preis keinen Luxus erwartet, aber zumindest ein sauberes Zimmer.
Leisure Family
2/10
Poor
20 May 2024
Verified traveler
Mörk i huvudentrén, folk som röker inne, hela natten var folk som skrek och pratat hög, tvärbanan ljud kommer till rum eftersom är inte isolerad, ingen restaurang
Friends_and_family Family
2/10
Poor
12 May 2024
Gabriel
Sucio, mobiliario en malas condiciones y muy feo!
Leisure Friends
6/10
Pleasant
25 Apr 2024
Cong
The staffs are fine, but the facilities are simple.
Leisure
2/10
Poor
25 Apr 2024
Judith
Wie alle kann ich nur vor warnen überhaupt daran zu denken dort zu übernachten.
Das diese Absteige überhaupt über Expedia angeboten wird, unverständlich!
Leisure Friends
2/10
Poor
05 Apr 2024
Richard
Sehr schmutzige zimmer, im ersten Zimmer bettwäsche war mit Kot beschmiert, wände im Bad vollgepisst. Da sie uns Geld nicht zurückgeben wollten haben die uns ein anderes Zimmer gegeben. Das Zimmer ging nachdem wir alles desinfiziert und geputz haben. Es ist nicht zu empfehlen. Nie wieder. Ach und die Bilder die im Internet gezeigt sind : wir haben kein Zimmer gesehen das ansatzweise so aussah. Horrorunterkunft
Leisure Family
6/10
Pleasant
28 Mar 2024
Sophie
Ein Schlichtes Hotel , was ein wenig in die Jahre gekommen ist. Saubere Zimmer und freundliches Personal. Ein frischer Anstrich würde dem Hotel sicher gut tun auch der Räumlichkeiten. Für die Zukunft würde ich mir Zusätzliche Decken auf den Zimmern Wünschen . Wir würden wieder kommen.
Business Partner
2/10
Poor
06 Mar 2024
Kamil
War noch nie in so einem schrecklichen Hotel...
Business_and_leisure Partner
2/10
Poor
06 Mar 2024
Anh
Really bad
2/10
Poor
27 Feb 2024
Verified traveler

Thumb down

Het was niks. Het bed was niet zo fijn. Kussens waren 100% waardeloos. Verlichting in de kamer beperkt. Kapotte gordijnen, vuile ramen. Douche moest ik in m'n hand houden. Totaal anders dan de foto's.
Partner
6/10
Pleasant
17 Feb 2024
Verified traveler

Nicht empfehlenswert

Sehr einfaches Hotel, äusserer Eingangsbereich nicht einladend, erneuerungsbedürftig. Bei fast jedem Hinein- oder Hinausgehen gab es eine Person an der Aussentür, die einem für Familien unangenehmes Gefühl auslöst. Bei Ankunft war unsere Reservierung nicht im System, das Personal hat uns zum Glück trotzdem ein Zimmer gegeben und wir konnten den sehr günstigen gebuchten Preis am nächsten Tag zahlen. Im ersten Zimmer gab es starken kalten Zigaretten-Geruch und die Heizung funktionierte nicht, wir haben Februar: es war sehr kalt (keine Zusatz-Decken). Aufgrund fehlerhafter Raum-Vergabe durch die Rezeption versuchten jeweils eine männliche Person nachts um 1h30 (!) und dann eine weitere um 2h00 das Zimmer zu betreten, zum Glück hatten wir die Tür von innen verschlossen und deren Tür-Karten funktionierten nicht. … Das zweite Zimmer war wesentlich besser (Heizung funktionierte). Matratzen bequem, Bettwäsche sauber. Hochbett quietschte leider sehr bei jeder Bewegung. Leider funktionierte dann auch 2 Tage, bis zu unserer Abfahrt, das Internet nicht mehr. - Der einzige Fön an der Rezeption war defekt. - Frühstück war okay (Toastbrot, leider ohne Toaster, und keine Butter oder Margarine. Gurken-Scheiben beim 1.Frühstück vom Vortag…). - Im Bad leider kein Dusch-Vorhang und keine Dusch-Vertiefung, so dass nach dem Duschen der ganze Boden nass ist. - Kleine Mosaik-Steinchen im Fuss-Bereich der Dusche fehlten, sowie kleine Schimmel-Stellen. - Personal ok, hilfsbereit.
Friends_and_family Family
2/10
Poor
17 Jul 2023
Fida
Der var blod og hår på sengelinned. Toilettet var beskidt. Ingen elevator virkede. Hele hotellet lugtet af fugt.
2/10
Poor
31 Jan 2023
Peter
No me aloje porque no había calefacción ni agua caliente. Pedí que me reembolsen el dinero y dicen que Expedia me lo reembolsaria. Sigo esperando
Leisure Family
2/10
Poor
28 Jan 2023
Viola Marie
Die Hygiene ist schrecklich. Es gibt kein warmes Wasser und der Zustand im allgemeinen ist wirklich schlimm.
Leisure Family
4/10
Poor
15 Jan 2023
Balbir
Die Unterkunft hat mir überhaupt nicht gefallen. Unsere Heizung funktionierte nicht. Es war sehr kalt. Dann durften wir daraufhin in anderes Zimmer wechseln. Aber das Ambiente war auch nicht schön. Hab mich da nicht wohl gefühlt
Leisure Self
2/10
Poor
22 Dec 2022
Ali
Zimmer ist sehr kalt und ich habe kinder und
Der Aufzug funktioniert nicht und meine Kinder sind krank, weil die Zimmer kalt sind Ich habe mehr als einmal darum gebeten, die Heizung einzuschalten, und deshalb habe ich die Zimmer um 12 Uhr morgens verlassen.
Friends_and_family Family

Location & surroundings

Ootel.com - Hotel & Hostel
Allee der Kosmonauten, 32, Berlin, Germany

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Ootel.com - Hotel & Hostel

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