Name: Hyatt Place San Diego Vista Carlsba
Address: 2645 South Melrose Drive, Vista, 92081, US

10/10

Exceptional

30 Jul 2026

Joshua

Clean and comfortable. Helpful staff

2/10

Poor

30 Jul 2026

Nikki

Hot tub wasn’t working and there were rats running around in the bush above.
The room had stains everywhere.
The breakfast was terrible .
Lots of kids running around causing havoc with no parents present.
It was a great break but would never stay here again

6/10

Pleasant

30 Jul 2026

Sam

The room was spacious and having a refrigerator and microwave was definitely convenient. I only stayed one night, and unfortunately I overslept and missed breakfast, so I can't comment on the food. Overall, the hotel was okay—not particularly outstanding, but not bad either. A decent place to stay if you need a comfortable room for the night. They charged $10 parking which Expedia never informed me..

10/10

Exceptional

26 Jul 2026

Myrka

Amazing stay loved everything

8/10

Excellent

25 Jul 2026

Jennifer

The 1st night we had our room downgraded due to a flooding in one of the rooms. That was a bummer. The staff really didn’t go out of the way to get us into our proper & paid for room that we should’ve had from go. The pool area had trash around it (I understand that it’s summer vacation and a lot of families stay, but basic cleanup needs to happen). One of the breakfast staff wasn’t too good a few of the mornings maintaining the flow of people. Busy times need more staff. It is what it is I guess. Overall good stay. Clean room. Good breakfast. Hyatt is a great choice.

10/10

Exceptional

23 Jul 2026

Rolan

Great location, very dependable.

10/10

Exceptional

22 Jul 2026

Ricardo

👍

10/10

Exceptional

21 Jul 2026

william

Our room was clean and the staff was very friendly. My daughters loved the pool

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Vanessa Ho Yee

The hotel is a bit dated. You could hear the noise from the corridor since it is close to Legoland and lots of kids running around. The room is spacious. The bed is comfortable. The closet location and the mirrored sliding door is awkward. The staff did not clear out the dirty towels and the trash in the gym for two days. There was no yoga mat in the gym so I used a towel on the floor and did my yoga inside the room. Housekeeping only comes every other day and the cleaning seems to be rushed. The breakfast was lacking. Food items were constantly running out. The quality of food was less than ideal. The oatmeal was too thick the first two days. The scrambled eggs and hard boiled eggs looked artificial. Coffee was good. You could ask for bottle water from the front desk but not automatically handed out. Generally speaking a 3-star hotel that is only worth 2-star at most. The staff were friendly and even gave us a beer for free.

Partner

10/10

Exceptional

16 Jul 2026

Kevin Christian

The wireless internet in my room was the best I have had at a hotel.

Self

6/10

Pleasant

15 Jul 2026

paul

We stayed at the facility because we had stayed there before and had a very pleasant experience. This time was a disappointment. The room that we stayed was dirty. The furniture and the carpet were dirty. We stayed for 3 nights. When we arrived we were told that the rooms were cleaned every other day. We received no housekeeping for our entire stay. We had to keep going to the front desk to get clean towels daily. We ran out of toilet tissue. We would not stay there again.

Partner

10/10

Exceptional

15 Jul 2026

Elisa

Excellent

Family_with_children

8/10

Excellent

15 Jul 2026

Mark

Room was fine, grounds were fine, staff were fine. My only complaint is that the coffee service was not refreshed every day. I understand the room gets attention on demand but you'd expect the coffee and cups to be provided daily (as they're used daily). I had to ask for coffee and never got any clean cups after the first day. Kind of aggravating.

Self

8/10

Excellent

12 Jul 2026

Scott

It was the little things that kept it from 5 stars. Trash cans overflowing, dirty in room coffee mugs, no towels in the gym, and other little things. Parking was great. Breakfast was nice and easy. Would stay here again, but cleanliness would really make this property an ideal spot.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Tyler

Room was clean upon arrival, staff was helpful in getting extra items we needed in our room. Breakfast wasn’t the best but more important to me the room and property are clean and the staff is helpful which was the case. We were visiting for Legoland, about a 10 minute drive from the park so good value with the drive versus the huge $$ to stay on resort.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Tatyana

The property was fine, free breakfast was acceptable. What surprised me was that they didn't clean the room the following day. I didn't mention it to the front desk but I was disappointed.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Jonisha

The staff was amazing and super helpful. My room was very accommodating. I was able to fit all five of my family members very comfortably. The breakfast was good, but I really was looking for things like pancakes or waffles but protein choice was great.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Felipe

As we enter the hotel lobby and checked in at our hotel. The hotel attendant at the counter saw a “Happy birthday” head band on my daughter and gave both my daughters a Lego figure so they could trade in the next day at Legoland. Thank you!

Family_with_children

4/10

Poor

07 Jul 2026

Elena

Room was not clean, asked for sheets to be changed never happened. Rug and some sheets had stains, mirror was dirty. Normally dont have issues not sure what changed.

Family_with_children

8/10

Excellent

07 Jul 2026

Erica

The breakfast was good; I just wish they had waffles and pancakes !

Family_with_children

10/10

Exceptional

05 Jul 2026

Jalaire Ruth

We loved our stay here. From the moment we walked into the lobby for check-in, the staff at the front desk were super nice and professional. After we checked in, he informed us of breakfast hours (M-F 6-9 am, Sat-Sun 7-10 am) and pool availability. Our room was exceptional, clean, and spotless! The hotel also provided shampoo and shower gel in the bathroom. Beds were very comfortable. We also loved having an ice machine on our floor (4th). Breakfast was top-notch! Plenty of choices: eggs, potatoes, sausages/ham, tortillas, French toast or regular toast, yogurt, fruits, cereal, juice, coffee, hot chocolate, and milk. Our kids enjoyed having breakfast every day. Aside from the pool being cleaned every morning, it is also heated! Parking was plentiful, although there was a sign at the front desk informing guests that a $10/day parking fee would now be charged, which started back in June. We recommend this hotel for business or pleasure, couples or families. We will stay here again for sure!

Family_with_children

8/10

Excellent

05 Jul 2026

Evelyn

The hotel was good but the breakfast need be organized no plates no milk no bread omg we need ask for every item

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Luis

Fast service for anything I needed.

6/10

Pleasant

03 Jul 2026

Jamie Irene

The front desk staff was very friendly and welcoming, and our room was clean and comfortable when we arrived. Unfortunately, our overall stay was affected by several service issues.

I requested extra towels, but they didn’t arrive until the following day. Housekeeping also never serviced our room during our stay, and some of the housekeeping staff came across as rude.

Our second night was especially frustrating. Our kids were already in bed, and we were getting ready to go to sleep when the fire alarm suddenly went off. It turned out to be a false alarm, but it was still very disruptive and inconvenient, especially for families with young children.

While we appreciated the friendly front desk staff and the cleanliness of the room, the lack of housekeeping service and the false alarm made our stay less enjoyable.

Family_with_children

6/10

Pleasant

30 Jun 2026

Jordan

Housekeeping wouldn’t make the beds if there were blankets on the bed. They told me they could not make the bed because of items on it. So having younger children I thought maybe it was stuffed animals. Nope it was blankets. Blew my mind, front desk rarely answers the phone. Cleaners took towels from the bathroom but didn’t replenish them. Which is annoying but would have been ok if I didn’t need to call the desk many times to get more towels.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Ronald

So I went to stay there for 2 days for my daughter's birthday. Upon check in, I was told by the staff that the parking was additional per day. I said when I booked it on expedia there was parking included. They waived it. Next in the room, there were spiders in the bathroom coming in and out. We managed to kill one of them. They must come from the non functioning air conditioning vent because they have wall units. Then one of my daughters found a piece if a condom wrapper that doesn't sit well with us. We quickly dispatched of the wrapper. Since we did not book directly with the place, they cannot do anything as far as compensation. We just prayed none of my kids discovered anything further.

Family_with_children

10/10

Exceptional

26 Jun 2026

jose

We enjoyed our stay at the Hyatt it was a short drive to most locations. The pool and hot tub were great for relaxing after a long day.

Family_with_children

4/10

Poor

24 Jun 2026

Britny

Fire alarm went off in the middle of the night a.c did not work some type of compensation is needed I’ll reach out more.

Partner

10/10

Exceptional

22 Jun 2026

Miguel

is very good

10/10

Exceptional

21 Jun 2026

jairo

Great place and staff definitely will stay there again when in town.

Family_with_children

6/10

Pleasant

17 Jun 2026

Jen

The location is fantastic, but our room felt quite dated. The furniture and bathroom are in need of a modernization or a complete refresh to match the quality of the property's surroundings.

Family

10/10

Exceptional

17 Jun 2026

Juan

The hotel was very nice & cleaned. The had such a great breakfast every morning

Family_with_children

4/10

Poor

15 Jun 2026

Esther

I have stayed at a lot of hotels and this is the very first time I had money stolen from my room. The staff was not helpful. We left on friday morning and didn't hear anything from them until I called on monday.And at this point they want me to make a police report and said, that's all they can do.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Zaire

a

6/10

Pleasant

13 Jun 2026

Pabla

Rude breakfast staff , food was cold

Family_with_children

4/10

Poor

13 Jun 2026

Jennifer

The hotel is in a great location and the front staff is super nice. However, on arrival there was a huge pile of dirty towels outside our door. Then our shower would not drain. The maintenance guy did take care of it pretty quickly, but it was disgusting.
We checked in on a Monday and are checking out on Thursday. After a long day at Legoland and the beach, we were looking forward a clean room, showers and bed. Instead nothing had been cleaned. After calling twice for clean towels I went downstairs to the housekeeping area and was able to get towels and toilet paper from an employee - you can see me carrying it all in the picture. I wish it would have been a cleaner room because the location of the hotel and the layout of the room is perfect for a family of 5.

Family_with_children

10/10

Exceptional

12 Jun 2026

greg

Breakfast was amazing

Family_with_children

10/10

Exceptional

12 Jun 2026

Cindy

Breakfast was really good, with lots of choices. Hot food! Parking was close to building and staff was friendly and helpful.

Family_with_children

10/10

Exceptional

12 Jun 2026

Terry

Staff were courteous and polite. We did not eat breakfast at the hotel. Rooms where clean.

10/10

Exceptional

12 Jun 2026

Adam

Room was clean and staff was helpful

6/10

Pleasant

11 Jun 2026

Elaine

The staff didn’t wear their gloves when preparing food / clean up!

Family_with_children

10/10

Exceptional

11 Jun 2026

Nastassia

Check in was easy, we didn’t need much service wise, but the employee at check in was very nice at check in and out, everyone greeted us. The hotel is clean, the hotel breakfast is good, and there is a Dutch bros right next to the hotel if you like to go out for coffee. The bed was very comfy, and the room was clean.

Partner

6/10

Pleasant

10 Jun 2026

Karl-Heinz

Overrun by kids and families, loud during morning /breakfast hours, pretty
Messy then. But it got cleaned up in due time.

Business

10/10

Exceptional

10 Jun 2026

Arlene

Good place to stay. Clean and quiet. Plenty free parking.

Family_with_children

10/10

Exceptional

09 Jun 2026

Jessica

Everything was exceptional!!!

Family_with_children

6/10

Pleasant

09 Jun 2026

Edward

Location was convenient. Staff was helpful but was not always around to help (especially at the front desk). Overall staff seems a little overwhelmed.
The breakfast and lobby area in the mornings had food all over the floor and at times there was no one at the front desk.
Rooms were disappointing. There was a half used bottle of water left on the bed headboard. There were large stains on the carpet and the mini-fridge was pulled out of its enclosure and was just sitting on the floor in the middle of the desk area.

Business

6/10

Pleasant

07 Jun 2026

mary ellen

Good breakfast

Family

2/10

Poor

06 Jun 2026

Marco

The outside of the hotel was great, staff was great, my room was horrible. I checked in with my family, kids and wife and as soon as we stepped in we wanted to leave. Actually we did leave. The floor had blood stains, one of our queen beds had a huge yellow circled stain the size of a basketball, the bathroom floor was stained with brown and red smears, the bathtub and drain was full of hair, and the toilet seat had pee stains. Also, one of the walls had holes and to make it all better it smelled like cheese. Super super dirty hotel room I wouldn’t recommend it to anyone. So, my family waited for me while I went to Target to buy things we needed and left and drove back to AZ. It was that bad. I checked in around 9:10 pm and we left around 10:10 pm. This hotel is not recommended for anyone.

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

Henry

Large rooms but need renovations and mechanical repairs and updates .Breakfast was average at best and very crowded- larger space needed. Our room was not cleaned during 2 night stay.

Partner

4/10

Poor

03 Jun 2026

Tamir

No signs for what WiFi to get on. We had reserved for 5 people, but only four towels were placed in room. Also no extra bedding for 5th person was in room for the pull out sofa bed. Unused towel/s smelled like sweat. Room smelled like glue. They couldn’t check us in properly when we got there because “the computers were down” and so it got labeled as a “no show” in their system. We were told my management that they would comp our stay or give us Hyatt points. It’s been a week and still nothing from them. Would never stay at a Hyatt again. I have always stayed at Marriotts and have gotten great service there. Chanced it this time and was left with with ill feelings. Breakfast was fine, but busy. Staff told us multiple times and even the manager that she would comp us a night or send hotel points and again, nothing.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Rafael

Amazing stay!

Family_with_children

10/10

Exceptional

02 Jun 2026

Alejandra

Friendly staff and noon check out time

Family_with_children

6/10

Pleasant

31 May 2026

Kealani

N/a

10/10

Exceptional

27 May 2026

Orlando

Clean room , good breakfast

Family_with_children

10/10

Exceptional

21 May 2026

jenny

Clean good breakfast

10/10

Exceptional

21 May 2026

Jorge

All was good for our needs.

Partner

10/10

Exceptional

20 May 2026

Francine

Great location. Breakfast was nice. Staff was helpful and nice.

Partner

8/10

Excellent

20 May 2026

Aurora

Property was great and rooms ver clean.

Family_with_children

6/10

Pleasant

19 May 2026

Valerie

Hotel breakfast was pretty good. The staff was very nice. The only problem I had was the cleanliness of the bathroom. There was hair left in the shower and bathroom floor.

Family

8/10

Excellent

18 May 2026

Monica

Great coffee & location

Family_with_children

10/10

Exceptional

18 May 2026

Anita

Staff was friendly and attentive.

6/10

Pleasant

17 May 2026

Jessica

Staff and the room and the breakfast was very nice

Family_with_children

10/10

Exceptional

16 May 2026

Caleb

Great for the price. Location was perfect and away from traffic but close to the amenities.

10/10

Exceptional

11 May 2026

Abhishek

Clean hotel, spacious rooms, good staff, ample parking, serene location

10/10

Exceptional

10 May 2026

Cierra

Awesome stay! The staff was very welcoming which we always appreciate. Our room was clean and spacious enough for a family of 5. Breakfast was great with options for our whole family. Our kiddos loved the pool and my husband and I enjoyed the hot tub after a long day at LEGOLAND. We highly recommend!

Family_with_children

10/10

Exceptional

06 May 2026

Greg

Great place for a family of 5. Amazing staff and good warm breakfast. Nice pool and hot tub, kids loved to swim and relax each night we were there. Close to Legoland.

Friends_and_family Family

10/10

Exceptional

05 May 2026

benjamin

Great staff ! Good area.

Family_with_children

10/10

Exceptional

05 May 2026

jose

Breakfast was perfect. Just enough food and plenty of fruit.

Friends_and_family Family

8/10

Excellent

04 May 2026

Sylvia

The room was clean and I enjoyed the set-up; the bed area and couch/desk area were separated by a partition. The breakfast was very good. There were a few hot breakfast options, as well as bagels, cereal, etc.

Friends_and_family Family

8/10

Excellent

04 May 2026

Maria

I feel like the breakfast bar could be set up way different to benefit the guests

Family_with_children

10/10

Exceptional

03 May 2026

Linda

Stayed 1 night before our visit to Legoland. The room was huge and clean! The breakfast in the morning was delicious and the selection was good. The hotel is next to a Wendy’s and a Dutch bros. Quick 10 minute drive to Legoland and other shopping. Will definitely stay here again.

Family_with_children

8/10

Excellent

02 May 2026

Deborah

The desk person when we checked in was a bit rude and un friendly

Partner

10/10

Exceptional

02 May 2026

Paola

Great service and staff. Rooms are clean

10/10

Exceptional

30 Apr 2026

Ethan Irwin

Staff are very helpful, breakfast are always nice and the facilities are clean .

Self

10/10

Exceptional

29 Apr 2026

carl

The Breakfast is simple but very good. The hot tub was nice. Do not order from the bar. The wings and fries are microwaved, and the worst wings in the country. Staff even warned us not to buy, but we bought them anyway. The food vending machine is way overpriced. But I would recommend staying here. It is a very nice hotel...

Family

10/10

Exceptional

28 Apr 2026

Morrie

Love this place! Great breakfast and easy

10/10

Exceptional

28 Apr 2026

Edith

Clean everything and staff was nice

Family_with_children

2/10

Poor

28 Apr 2026

Helle Flindt

This hotel was not very well maintained and not very clean. Breakfast was absolutely horrible and most of the food was cold, all the tables were dirty and sticky and lots of food on the floor, lots of spots on the chairs so we were not very satisfied with our stay. The room was scuffed a lot, and the bathroom light did not work, so yes, not a place we will come back to, but the staff was really nice and very accommodating.

Partner

10/10

Exceptional

27 Apr 2026

Gregg

Always satisfied when staying at this property.
Staff is unbelievably friendly and kind.
Always upgrade our room if possible with our Hyatt account.
Even the free breakfast is a good thing.
Property is clean and welcoming!

Partner

10/10

Exceptional

26 Apr 2026

Jasmine

Clean room, staff was amazing and so helpful with any questions we had! The breakfast ad good options and my kids loved it! I would come back here and I highly recommend!!

Family_with_children

10/10

Exceptional

26 Apr 2026

Christopher

BREAKFAST WAS GOOD

8/10

Excellent

25 Apr 2026

carl

Food at the bar is terrible. Staff even said it was terrible. The vending machines very expensive.,other than that great place…

Family

10/10

Exceptional

21 Apr 2026

JACQUELINE

Room was spacious, clean, and very comfortable. Staff was friendly, helpful, and eager to please. the breakfast options were plentiful and delicious. My only complaint was the eggs and French toast were at best room temperature. Maybe cover them to stay warm?
I would highly recommend Hyatt Place to family and friends!

Family

6/10

Pleasant

19 Apr 2026

nick

The room was a bit small with no closet. The breakfast was okay, and there were limited choices.

Friends_and_family Family

8/10

Excellent

17 Apr 2026

John

The people on April 16 in the breakfast area were great. We stayed 20 days and many of the staff were challenged with keeping the area clean and stocked. I am sorry I don't remember the name of the lady that did a great job. She could think ahead and multi task the area helping to keep the line moving with stocked items.
Good location, staff very kind and helpful.

8/10

Excellent

15 Apr 2026

Amita

i did not eat breakfast. i was late few minutes.

Self

10/10

Exceptional

14 Apr 2026

Dyan

Breakfast food cold (eggs, meats, and potatoes)

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

June

didn’t use pool or hot tub

Self

4/10

Poor

12 Apr 2026

Kumar

I had a very disappointing experience at Hyatt Place (San Diego/Vista-Carlsbad).

We stayed here for 5 days, and throughout our entire stay, housekeeping never cleaned our room—not even once. Let alone changing linen, they didn’t even take out trash,nor refilled shampoos nor toilet papers. We had to repeatedly request basic necessities like towels, toilet papers every time. There are no instructions about how to reach to front desk, but had their onsite restaurant ads. We had to call Hyatt customer service and front desk didn’t respond even to that.

What made the situation worse was the complete lack of accountability and care from management. I tried reaching out to the Assistant General Manager, Carol Requena, multiple times regarding these issues, but received no response. When I finally spoke with her in person at the front desk, her attitude was dismissive—no apology, no effort to resolve the issue, just “what can I do?” This level of indifference is shocking.

The lady at the front desk when we checked out was more courteous, acknowledged the problems, also delivered towels to our room herself. Staff at the breakfast are working hard but understaffed for the rush.

Based on this experience, I would strongly not recommend this hotel, especially for families looking for a comfortable and well-serviced stay. There is a clear lack of responsibility, accountability, and basic customer care. Just looking at the brand I didn’t even research on the reviews ahead thoroughly.

Family_with_children

6/10

Pleasant

12 Apr 2026

Vincent

Very busy

8/10

Excellent

11 Apr 2026

KATHIE

Yes but way too small for the amount of guests. Staff could not keep the food stocked. Long lines and nowhere to sit.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Erwin

It was good

10/10

Exceptional

09 Apr 2026

Jie

The breakfast was great the service is amazing the room is very clean

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Greggory

Room wasn’t cleaned bed was made but the shower and carpet were filthy. Overall property and staff were very helpful and we will be staying again.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Duc

The hotel room we stayed in was very clean and well maintained. Breakfast amenities were good and had decent selections. Overall our family was very happy with our stay.

Friends_and_family Family

2/10

Poor

07 Apr 2026

Greggory

The room wasn’t clean. Shower had hair on floor and was dirty. Staff was awesome very helpful.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Vicente

Very nice food is good , property clean

Family_with_children

10/10

Exceptional

05 Apr 2026

Vicente

Very nice hotel , definitely I will stay again 😊

Family_with_children

8/10

Excellent

05 Apr 2026

Helene

The breakfast menu was complete and the staff kept all serving containers filled.

Family_with_children

4/10

Poor

05 Apr 2026

Kyle

One of the poorer free breakfasts I've had, much prefer the Residence Inn from Marriott. The eggs here were horrible, the staff had no idea what gluten-free was and there were no gluten-free options. The staff at breakfast were also really rude when we asked if they had any gluten-free options. The young girls who worked the front desk both days we were there were great though. The location is great by LEGOLAND, so that was a big plus! Overall, I'd only stay here for a night if I wanted to be close to LEGOLAND for a reasonable price. The hotel is old and outdated.

Friends_and_family Family