Name: Best Western Carlsbad By The Sea
Address: 751 Macadamia Drive, Carlsbad By The Sea, 92011, US

10/10

Exceptional

27 Jul 2026

Sofia

Friendly staff, decent breakfast, close to the beach and Legoland. Highly recommend for everyone

2/10

Poor

26 Jul 2026

Micalea

Stayed there for two days our room had a hole in our carpet almost twisted my ankle and our covers for the windows had mold I was wondering why I was braking out with a rash

4/10

Poor

25 Jul 2026

Carlos

I did not care for the property at all. The room smelled and the overall condition of the hotel was not good.

10/10

Exceptional

24 Jul 2026

Pavel

That was very nice

6/10

Pleasant

24 Jul 2026

Alexandra

Great location and plenty of parking. The property is pretty outdated and old. The kids enjoyed the pool, and the free breakfast made this place a good deal. Helped saved on food while on vacation. First night though, we noticed the tv in one of the rooms was broken. They were also completely out of towels our first and second day. I liked that it was close to restaurants and a grocery store. It was nearby our planned activities - Legoland and the beach. Bed is uncomfortable though and the pillows desperately need to be replaced. You’d need to stack 3 of them to even get any kind of support for your head. We were on the freeway side and it was VERY noisy. I am not a light sleeper and I woke up several times in the middle of the night to car noise. We had a suite with two rooms and one of the rooms door plate wasn’t screwed in all the way so the door didn’t close all the way. This was one of the cheaper places around, so I guess for the price it was okay. The employees were very friendly and welcoming though. They made the stay just a little bit better.

6/10

Pleasant

24 Jul 2026

Ailyn

Overall, our stay was okay. The hotel was decent and served its purpose, but there wasn’t anything particularly outstanding about the experience. The room was comfortable enough and the staff was pleasant. There are a few areas that could use some improvement, especially with cleanliness and overall upkeep. It was an acceptable stay for a short trip, but there’s definitely room for improvement.

Friends_and_family Family

10/10

Exceptional

24 Jul 2026

Jaeson

Friendly staff, comes with breakfast.

6/10

Pleasant

24 Jul 2026

Lori

The room seemed clean and the staff was great. Very noisy room right across from the I-5. We were able to switch rooms after the first night. The fan in the bathroom was extremely noisy, as well.
Breakfast was okay, but food ran out or wasn’t offered, as advertised.

10/10

Exceptional

24 Jul 2026

Rana

Clean facilities, friendly staff, super close to the beach. Rooms were quiet and safe, bed was comfy, parking was easy. Highly recommend.

4/10

Poor

23 Jul 2026

Brian

This property looks good on the face but they put us in a 1st floor room facing the freeway.

We stayed for a week and after the first day when the deodorizer wore off, the smell of mildew and pet urine permeated the room. We asked to be moved and were told no availability until the 2nd last day.

It’s no smoking facility but people smoked out back and the air conditioning unit pulled it in.

We watched vans of people pull up in the mornings and raid the breakfast buffet leaving muffins, bagels, oatmeal and other favorites completely gone, These folks also used the pool on the weekends and saw them leaving with pool towels.

One gentleman that was staying at the hotel said he had friends camping at the state beach nearby and that it’s widely known there’s easy parking, free breakfast and no supervision at the pool. Who can blame these folks?

There are other BWs nearby in Oceanside and Carlsbad village BW plus. Have stayed at the locations in Oceanside that were run much better. We love the brand but this location has a good location but a lot to be desired.

Contacted GM of the resort and received a canned AI response, “Sorry we didn’t meet your expectations, hope you’ll give us another chance” Life is too short to go through that again. We travel extensively and this sadly ranks as the Worst Best Western we’ve ever stayed at over 35 years.

8/10

Excellent

22 Jul 2026

Judy

AC didn’t ever get very cool. Reported it but wasn’t fixed while we were there. Didn’t matter if it was set at 70 or 60 the temp in the room never changed

8/10

Excellent

22 Jul 2026

Rogelio

This stay was one of the best in terms o.f location and price. However, it will never compare to a Hyatt. That's the balance in this place and that.
Tho you we don't spend all our time in the hotel rooms, so it's a worthwhile trade off for us.

10/10

Exceptional

21 Jul 2026

Kenneth

This was a great 3 night stay at this Best Western Hotel in Carlsbad, Ca. The hotel was easy to access and located very near the ocean. The room was very large, the bed was very comfortable, parking was always near the room. The breakfast was very good, lots of choices, and staff was quick to replenish any thing that ran out. The pool and hot tub were very nice. Check in was quick and easy. Staff were friendly and helpful. No complaints at all.

Family

10/10

Exceptional

20 Jul 2026

Cheyenne

Great location clean space good for families

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

John

Breakfast was good.

Partner

2/10

Poor

18 Jul 2026

Shanelle

We had a very poor experience here on the weekend of July 11, 2026 and will never be back at a Best Western. Noel, one of the staff at the front desk, was rude and threatening. He yelled at and threatened us for looking “suspicious”. We had not broken any rules. Then, when I asked for the manager information he refused, ignored me and went into the office and closed the door in my face. I tried to ask for help and no one assisted. I had to go back hours later for the manager information from someone else.

I was humiliated and scared. Will never go back. Beware of Noel!

And, on another note, our room had very large spiders inside. They’re not very good at keeping the facilities clean. It was very gross.

4/10

Poor

18 Jul 2026

Josh

The staff members were friendly. The location was convenient. There was a kitchen in our room. However, I couldn't get over the smell of the room,furniture and bedding. It felt like a tiny cheap apartment. I was expecting a pleasant room by the beach.

Family_with_children

10/10

Exceptional

18 Jul 2026

Melanie

Loved our stay!! Wonderful staff, great breakfast. I’m usually a Marriott and Hyatt girl and Best Western did its job. We were very happy with our stay.

6/10

Pleasant

17 Jul 2026

Christy

Loved the two bedroom suite but the carpet felt dirty and the room could have been cleaner. It for our family nicely and gave us more space. Beds were comfortable.

Family_with_children

8/10

Excellent

17 Jul 2026

Diane

Room was clean but somewhat outdated. Bathtub drain seemed to drain too slowly. Breakfast was great, good variety of food items.

Family_with_children

8/10

Excellent

17 Jul 2026

Crystal

Great stay and close to the beach. Only downfall is, if you’re a light sleeper, you can hear the freeway.

Family_with_children

6/10

Pleasant

17 Jul 2026

Angelina

Overall trip stay was okay. When we first arrived customer service was amazing. Our last night at the hotel we decided to take a swim in the pool. There were no towels available and my husband went to go ask for towels, front desk said that we would have to use our room towels. Then he say if I find some I'll take them to you. Never happened. Our room was very moldy smelling and there was mold on the ceiling. We also experienced ants in the bathroom.
Like I said it was okay but we will probably not stay there again. Breakfast was okay. The same thing everyday, eggs, sausage, toast, sometimes bagels, oatmeal and waffles. Good coffee.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Jennifer

We had a great stay at Best Western Carlsbad by the Sea and felt it was an excellent value for the price. The staff was friendly and welcoming throughout our four-day stay, and the hot buffet breakfast was a great way to start each morning.

We stayed in a suite with a kitchen, which was clean, spacious, and a great value. One thing to note is that the kitchen did not come stocked with pots, pans, dishes, or utensils, but luckily we had brought our own, so it wasn’t a problem for us.

The location was perfect as a launching point for exploring the area. During our stay we visited the San Diego Zoo, LEGOLAND, and other nearby attractions, and it was convenient to get everywhere.

Before booking, I was a little concerned after reading reviews describing the hotel as old or moldy. Thankfully, that was not our experience at all. The hotel exceeded my expectations, and our room was clean and comfortable. In fact, I’d say the room was no worse than LEGOLAND California Hotel!

The only minor downside was the air conditioner, which was a bit noisy. It took us one night to get used to it, but after that it wasn’t an issue.

Overall, if you’re looking for a clean, affordable hotel with friendly staff, a good breakfast, and a convenient location for visiting Carlsbad and San Diego attractions, I would definitely recommend Best Western Carlsbad by the Sea.

Family_with_children

8/10

Excellent

15 Jul 2026

Nick

Very friendly staff during check-in

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Verified traveler

We stayed for two nights and it was nice. The staff was great and very helpful. The hotel room adn grounds were clean. The included breakfast was good, quick and did I say free? The staff at breakfast were nice and worked very hard to make sure everyone was taken care of.

The hotel needs to be updated and have some maintenance done on the rooms. We were on the first floor and had a window that would not lock. There were a few things not working correctly.

We stayed in a one bedroom suite that had a kitchen. Yet, there was nothing in the kitchen except a coffee maker. Nothing to clean with (sponge, clothes, soap), no glasses, plates, flatware, no pots, pans, utensils. Why have a suite with a kitchen if there is no why to use anything in it?

The text messaging did not work so good. We asked for items in the room through the text and did not receive anything that day.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Jennifer

It was fair. And a good price. No utensils or cooking items when we arrived but staff was very quick to bring some up for us. Close walk to beach. And nice hot tub and pool. Staff was very kind. Fairly safe area it seemed to be.

Family_with_children

10/10

Exceptional

14 Jul 2026

Marty

Good

Family_with_children

10/10

Exceptional

13 Jul 2026

Darla

The location was awesome. The staff was super helpful. The pool was great and the parking is free. The rooms are clean and comfortable.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Cheryl

Our experience here was wonderful. When we got to the desk Sergio was so welcoming and helpful. We had ended up booking 2 separate nights on Expedia with different reservations. Sergio helped us merge them so we didn’t have to change rooms after the first night. He even upgraded our room to a suite. The pool and hot tub were great and the breakfast was good with good variety. We enjoyed that we could watch to the South beach. The next day we drove down to Tamarack Beach and explored the cute town. We ate at Jay’s Gourmet Pizza and Seafood. I had their jumbo shrimp scampi and my husband had jumbo scallops and shrimp with creamy red wine sauce. They were both delicious. We also ate at Dini’s by the Sea which was good and beautiful overlooking ocean

2/10

Poor

13 Jul 2026

Simonette

Breakfast is good

Family_with_children

10/10

Exceptional

11 Jul 2026

Stephanie

Clean room, comfortable beds, friendly staff, nice pool, great location. I will stay here again!

Friends_and_family Family

2/10

Poor

11 Jul 2026

Michael

We were compelled to relocate from the premises due to health-related issues. The room exhibited signs of mold and mildew, with insects present as well. The hotel management failed to address these concerns, resulting in a deterioration of our well-being. Their lack of concern and empathy towards the situation was evident. I cannot in good conscience recommend this hotel to anyone, particularly seniors with health issues, in the foreseeable future.

Family

4/10

Poor

11 Jul 2026

Iliana

Housekeeping was virtually non-existent.
After the first night, we left in the morning and returned at 4pm. Our room was never cleaned, towels were not replaced with clean ones and trash was not picked up.
I was told that housekeeping was short staffed but they'd be by to clean it
We went out for dinner and returned at 9pm. The room was never cleaned, beds never made, trash never thrown out
First time ever in a hotel where housekeeping never showed up.

Find another hotel
Hopefully one that takes pride in their reputation.

Family_with_children

10/10

Exceptional

11 Jul 2026

Erika

There's freeway noise. The breakfast is great. Very friendly and helpful staff.

Partner

10/10

Exceptional

10 Jul 2026

Brian

The hotel was good and clean. Staff were very helpful. Amenities were very nice. The property was well maintained. Breakfast was very good.

Friends_and_family Family

4/10

Poor

10 Jul 2026

Ana

Our room didn’t clean at all, and the hotel ran out of towels completely one night so we had no towels to shower. I don’t recommend this hotel

8/10

Excellent

10 Jul 2026

gerald

Good size room with kitchen. Nice breakfast.

Family_with_children

8/10

Excellent

09 Jul 2026

Navpreet

Kind staff members. Breakfast only from 7-9am weekdays, wish it was extended to 10am! Rooms were clean but had a little smell to them, I think it was the carpets. Recommend next upgrade they should do is upgrade flooring. Overall good experience.

Family_with_children

8/10

Excellent

07 Jul 2026

Lawrence

Originally booked room for 2 nights. Had to check out early because of a medical problem and had to return to Yuma to see my doctor. Talked to the manager and he understood and said that our reservation was prepaid but he would see that one night would be refunded back to me. We try to say at this location at least once a year for out massive family reunion and have never been disappointed in the hotel, the staff (especially the lady who oversees the breakfast-----she is great).

Partner

10/10

Exceptional

07 Jul 2026

Raul

Everyone was nice and very professional.

Family_with_children

8/10

Excellent

06 Jul 2026

Dallas

The room was comfortable, yet small in size, but still acceptable for a single traveler. The front desk staff interacted with were friendly and helpful. The pool was kept very clean and I observed numerous people enjoying it while they were staying there at the motel. The Continental breakfast had the usual selection of food like eggs, potatoes, sausage, waffles, and baked goods.

Self

6/10

Pleasant

06 Jul 2026

Shirley

We did not have hot water our night there. In the morning it took 15 minutes to get hot water. Not ok with this.

Partner

6/10

Pleasant

06 Jul 2026

Brianna

Nice location just 1.5 blocks from a nice beach area. Disappointed in the hotel itself however for the following reasons: 1. Required a $25 early check in/check out fee, even for 30 minutes early and the room not being ready yet. 2. Bedroom window wouldn't lock. 3. ANTS! I booked the suite with two double beds for 3 nights, and we had a bad ant problem from night one between the beds. I requested help, and the next day someone (in a hurry) came with a can of bug spray. I asked if it was safe for us to stay in the room as my two children were with me, and he looked at the can and said \"I don't know, I've done it before? I have to hurry and get back I'm the only one here.\" And proceeded to spray. I asked for someone to vacuum any ants remaining and he said it'd be the following day. The ant problem remained. 4. Breakfast was bland and not as advertised.

Family_with_children

10/10

Exceptional

06 Jul 2026

Christopher

Staff at the front desk who checked us in (forgot his name though) was really helpful. Gave us suggestions on the best restaurants in the area

Family

10/10

Exceptional

04 Jul 2026

Krista

Awesome Breakfast. Nice pool and hot tub. We upgraded our room and essentially had a condo with 2 king beds which my kids loved. Only issue was the pool is supposed to be closed by 9pm and people were swimming in it much later than that which was noisy. Other than that no complaints!

Family_with_children

10/10

Exceptional

02 Jul 2026

Genesis

All is good, cleanly and quick service

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Wendy

I loved the separate rooms and the kids had their own room.

Family_with_children

10/10

Exceptional

30 Jun 2026

Adrielle

Great value!! The bed was super comfortable and whole room was surprisingly spacious, clean and welcoming, especially for the price compared with other hotels in the area. We would definitely come back.

Partner

6/10

Pleasant

30 Jun 2026

AMY

There were a few things that needed fixing they were on top of it. The only drawback back it was VERY LOUD right on the freeway and the suites were not impressive. Staff was nice and the bed was ok.

Family_with_children

10/10

Exceptional

29 Jun 2026

Steven

We chose this hotel primarily because of its location near LEGOLAND, and we were very pleased with our stay. We were looking for a hotel that was affordable, safe, and family friendly, and this Best Western exceeded our expectations. While we would have loved to stay onsite at LEGOLAND, we were also visiting other attractions in the area and needed a more versatile location. The hotel was clean, well maintained, and felt safe throughout our stay. I would happily recommend it to any family looking for a reliable, comfortable, and budget friendly hotel in the area. One highlight was the complimentary breakfast. I have a picky 7 year old, and even he was happy with the options available. He especially loved making his own waffles. The breakfast also included sausage links, scrambled eggs, and seasoned potatoes. There were plenty of simple, kid friendly choices while still offering satisfying options for adults.The pool was another great feature and gave the kids a chance to burn off some energy before bedtime. I also appreciated the guest laundry, which was very convenient for families traveling with children. While I wish it opened earlier in the morning, the hours of 9:00 a.m. to 9:00 p.m. were still helpful. One thing that stood out was the hotel's overall cleanliness. Located next to a La Quinta, the difference in appearance and upkeep was noticeable. Best Western looked cleaner, better maintained, and felt safer.

Family_with_children

2/10

Poor

29 Jun 2026

Tim

Room was flooded earlier in the week. The carpet was still soaking wet in the main room. We let the front desk know, and they were going to put us in another room. They called the GM on the phone, and he said no, we could not move rooms even though the carpet was soaked. Front desk staff was very helpful. That room never should have been occupied by anyone, and full blame goes to the GM for renting it out. Would not stay here agian. Do not recommend staying here.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Djamila

Nothing

8/10

Excellent

27 Jun 2026

Patricia

Great outdoor pool and delicious hot breakfast. Very helpful and congenial staff! TVs did not work!

Partner

6/10

Pleasant

26 Jun 2026

Mary

The staff was very nice and helpful. Did not care for the same old food being served everyday for breakfast. A different variety of food would of been great

Family_with_children

10/10

Exceptional

26 Jun 2026

Kristina

All the staff was very friendly and helpful. The rooms were very clean. The beds were comfortable. The pool being heated was awesome for night swims. The breakfast was delicious. We will definitely be returning.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

James

Cool people. Very helpful

10/10

Exceptional

25 Jun 2026

Cathylene

The staff was very helpful, my room was clean and the hotel was close to everything.

Family_with_children

2/10

Poor

24 Jun 2026

Jason

No hot water!! Flashing yellow light all night on smoke detector.
Refund request already submitted.

Self

10/10

Exceptional

23 Jun 2026

Micaela

Good breakfast, great heated pool

10/10

Exceptional

22 Jun 2026

Joshua

Staff was friendly. Breakfast was great.

Friends_and_family Family

2/10

Poor

20 Jun 2026

Dick

Property was very tired. Mattress was old.

Partner

8/10

Excellent

19 Jun 2026

Diana

The staff were exceptionally helpful and friendly. The beds were not extremely comfortable. The pool and hot tub were nice. Breakfast was great.

Family_with_children

10/10

Exceptional

19 Jun 2026

Richard

We were greeted and the front desk staff was very engaging with us to see all our need were meet. It was greatly appreciated.

Family_with_children

10/10

Exceptional

19 Jun 2026

Renee

Awesome stay

Partner

10/10

Exceptional

18 Jun 2026

Aaron

Like how my suite was at the bottom floor in front of the pool and spa, staff was super friendly, free breakfast for guess was awesome and convenient..Overall I rate my stay a 9.5/10..!! 👍

Family_with_children

10/10

Exceptional

17 Jun 2026

Destiny

It was the perfect stay for our family vacation. Staff were great. Kids loved the pool. Definitely will be staying again.

Family_with_children

2/10

Poor

17 Jun 2026

Cassie

We left after 10 min. The room smelled terrible. My daughter climbed up onto one of the beds and it was wet. There were cars in the parking lot with car covers on them as if people were living at this motel. As we were in the lobby explaining why we were leaving, there was another person complaining someone had just walked into his room, because his room door didn’t lock!
Staff did not want to give me a refund, did not want to provide managements phone or email until I wouldn’t leave without it. I did receive a text later that day saying they would refund 3 of my 4 nights. However, they charged Best western “policy” nightly prices for the one night they wouldn’t refund, not the hotel.com price we originally paid.
This hotel is an absolute disgusting joke and I wouldn’t stay next door, let alone inside one their rooms. Steer clear.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Abraham

Hotel was Okay . Breakfast was okay too . Nice staff

Family_with_children

8/10

Excellent

15 Jun 2026

rich

Location of property is directly next to interstate 5 the road noise is consistent 24/7.. sea is about a 2 miles immediate area there are no restaurants have to drive Carlsbad villages about 8 miles up coast.there is a bed western there recommend use that one if you want convenice

Self

8/10

Excellent

15 Jun 2026

Cybele

The location was great,close to the beach and restaurants.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Efrain

You're better off sleeping in your car.

Pet

8/10

Excellent

13 Jun 2026

Silvia

It was okay. The pool area was really nice and the staff at the front desk were friendly. What I didn't like was the noise from the freeway and the rooms were kind of dark. Housekeeping only came by every other day and I got fewer and fewer towels each time.

Self

10/10

Exceptional

12 Jun 2026

Tamra Jean

We loved this hotel. It was very convenient to Legoland and the beach. Nice breakfast was served. The pool and hot tub was nice. A very special thanks to the night maintenance guy that got the bubbles working on the hot tub while we were there.

Family_with_children

2/10

Poor

11 Jun 2026

Steven

No water. The carpet stunk and was musty. Holes in furniture. Don’t stay here. Horrible. Stay at HI on corner. Better choice.

Partner

8/10

Excellent

10 Jun 2026

Joellen

Could not find an ice machine anywhere. Need more of them.

Partner

2/10

Poor

09 Jun 2026

Magdalena

There was a BLOOD!!! smeare on one of the doorframe to one of the bedrooms, there was hair in one of the bathtubs and one of the rolls of toilet paper was moldy. I told the front desk about it and the employee came to the room to wipe away the blood and sincerely apologized for it. He also let me know that they were fully booked and had no other rooms. We did a thorough search throughout the suite and that was the only visible blood stain we found, so we decided to stay since it we got in too late to find boarding elsewhere. The mold and hair were in the same bathroom and we didn't see them until late. We sent an email to the company that night, and they replied the next day around 12:30pm while we were at Legoland. He asked us if we wanted the room cleaned? Also, the breakfast was pretty decent, with a waffle maker. One of the employees was running around frazzled and pretty rude, making comments to the guests, like \"can you wait\" as they reached to pour out some batter while she was near. Mind you, there's a line for the waffles and breakfast stops at 10 am, so people are trying to be as speedy as possible so others can get their breakfast. She also nearly bumped into my child as she rushed past to slam a cabinet door. Someone in line, whom she chastised for making 4 waffles for his kids, asked her if she was having a rough day. He was trying to get her to calm down. Anyways, I won't be staying at another Best Western after this...the blood was something wholly terrifying.

Family_with_children

10/10

Exceptional

09 Jun 2026

Ernie

Clean room, good breakfast selection, friendly & helpful staff

Family_with_children

8/10

Excellent

07 Jun 2026

Leslie

The staff was very helpful and welcoming

Family_with_children

10/10

Exceptional

07 Jun 2026

Brandon

If you plan to use the kitchen be prepared to bring cooking tools and dishes. Otherwise it was great!

2/10

Poor

07 Jun 2026

Desiree

0/10. Would not recommend. I paid for two rooms both smelled like mildew, both had mold on the walls. Carpet was wet! I woke up feeling sick with a headache, feeling nauseas & dizzy!! I wasn’t the only one feeling this way either. I contacted two different companies for a refund or at least a partial refund for BOTH of my rooms & I have to wait atleast 24 hrs to hear back from you guys.

Friends_and_family Family

2/10

Poor

06 Jun 2026

Irlene

I went down there for a funeral. Tried to get a room last min online. I book at the wrong Best Western in Carlsbad. I noticed as soon as I booked it and showed a family member they noticed it was the wrong location. So I called the hotel
Right away and told them it was the wrong location to cancel it. They are still charging me full price for that error I made.
Be careful this mistake cost me a lot.

Friends_and_family Family

4/10

Poor

05 Jun 2026

Sinziana

Front desk lady was not super welcoming. The room smelled so horrible I can’t even describe. I asked for another room and Sergio was accommodating. The second room smelled too but I guess not that bad. All my clothes and belongings smell sooo bad as I got home because of the room. Also I didn’t feel safe walking around. There a lot of people just living in the hotel, people smoking outside and looks like some weird people live there. Breakfast was ok… but again with that smell they shouldn’t be able to allow people to stay, I never experienced a smell like that in any hotels before to the point all my clothes now smell. I won’t be staying there again.

Pet

10/10

Exceptional

04 Jun 2026

Mark

The staff was very helpful. The breakfast was always delicious and hot. The location was very convenient to the beach. I really enjoyed my stay.

6/10

Pleasant

03 Jun 2026

Gretchen

The hot tub was not working & rooms by highway extremely loud, had 2 move to inner pool area , rooms were clean & pretty sound proof

Family

10/10

Exceptional

03 Jun 2026

yongshi

.

6/10

Pleasant

01 Jun 2026

Carlito

The hotel room is outdated. Anyway it’s clean. The continental breakfast is just ok. The location is safe anyway.

Family_with_children

8/10

Excellent

01 Jun 2026

Jerry

Breakfast was just Okay. I’m a yogurt fan and they were out of yogurt for two days.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Gabriela

Everything was quick and easy! Loved this location and would definitely stay again!

Family

10/10

Exceptional

30 May 2026

adriana

Just a little more option on the breakfast and the ladies on the breakfast dont close the yougurt area to early was open only for less then an hour 2 days in row. Jacuzzi is not working its just hot water on the Jacuzzi

Family_with_children

8/10

Excellent

30 May 2026

Nancy

Needs updating and was quiet. Conveniently located

Partner

10/10

Exceptional

29 May 2026

Debra

Great staff. Loved the space.

Family

10/10

Exceptional

28 May 2026

Sergio

Great breakfast, helpful staff

Family_with_children

6/10

Pleasant

27 May 2026

Vanessa

old rooms but they were kept clean, good breakfast, helpful staff.

Partner

10/10

Exceptional

25 May 2026

Justin

The staff were great - rooms clean, breakfast was good- gets very busy go early. Pool and hot tub was great. Walking distance to beach and stores!

Family_with_children

10/10

Exceptional

25 May 2026

Veronica

Fine

Family_with_children

6/10

Pleasant

25 May 2026

Christina

The room had a musty smell all the time. The bed was not comfortable. The breakfast was okay. There were options for breakfast.

8/10

Excellent

23 May 2026

Wallace

Good breakfast and close to the ocean

Partner

4/10

Poor

22 May 2026

Katelyn

The room was cleaned the first day we were there. But then the rest of the three days we were there, we had to ask them to come empty the trash cans and get fresh towels. The water took a couple of minutes to warm up to wash hands or take a shower. They let people stay in the pool past the 10pm curfew. I called around 10:30 and they didn’t ask them to leave until 10:45. The people were loud. If they had been quiet, I wouldn’t have minded them being in there past curfew. The breakfast food was alright. I did ask for a crib and they said they would bring it right over. I never got it. We were exhausted from traveling and just put our toddler with one of the other kiddos on their bed.

Family_with_children

8/10

Excellent

22 May 2026

Lynne

The location is very noisy - next to a very busy highway. The room was adequate. The breakfast was very good. It was close to the Pacific Coast highway for easy access to the beaches.

Partner

6/10

Pleasant

22 May 2026

Pauline

I don’t know why Expedia booked me an accessible room when I didn’t request one. That might be the issue with the smoke detector. Every 5 seconds it would flash a light. I had to sleep one direction, otherwise it kept me up at night. The bathroom door wouldn’t close all the way. After a couple of days, I realized it was because it was coming off the hinge. I called the front desk. They immediately took care of it. I did appreciate that. The hotel is close to a freeway. Very loud freeway noise. I had to use ear plugs to sleep. My room never got cleaned. My daughter booked a suite for her family. It only got cleaned once. She had to call the front desk to have the garbage taken out and to get fresh towels.

The breakfast was good. Just like a typical hotel breakfast. Grandkids liked the pool. It was clean and warm.

It is close to Legoland, the Flower Fields, the beach and other locations. I felt safe in the area. My room had a separate sitting area from the bedroom. That was nice.

I spent my last night in the Best Western in Old Town, so I would be close to the airport. Much better experience there.

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