Name: West Inn and Suites
Address: 4970 Avenida Encinas, Carlsbad By The Sea, 92008, US

6/10

Pleasant

03 Aug 2026

John

Awful location near RR track and nothing close by to walk to. Only breakfast served.

10/10

Exceptional

02 Aug 2026

Lianne

We were there for two nights, the rooms were clean and just the right size for the three of us. There was a separate area with sofa bed for my 16-year-old son. It was quiet, and everything that we needed was in the room, such as hairdryer, refrigerator, etc. The staff was very nice, and gave us information when asked, and also when we borrowed beach equipment. The only.” needs improvement.” comment I would give would be for the breakfast. There were a lot of choices, and I think the waffles were a great idea especially if you have young kids. The only comment I have is the potatoes were peppered to the point where it was almost too peppery to eat, the eggs seemed a bit powdery, and the sausage was a bit tough/rubbery. But overall, I think there were a lot of choices so we could choose other things. We would stay there again if we were down that way. Thank you.

10/10

Exceptional

28 Jul 2026

Letty

We stayed in the 2 king suite room 220 and it was huge. The air conditioner was small and didn’t cool the whole room but thankfully it wasn’t too hot. The room had a huge refrigerator and a sofa bed. It was clean and the beds were very comfortable. We enjoyed the milk and cookies. The breakfast was good, we loved the waffle maker! It was close to the Oceanside soccer field and close to Carlsbad village. Wished we had time to visit the beach and outlet. We will definitely stay here again! We recommend this hotel 10/10!

10/10

Exceptional

26 Jul 2026

Thomas

Very clean and spacious room. Very good breakfast. Friendly staff.

10/10

Exceptional

20 Jul 2026

Jessica

One of the best hotels I’ve stayed in in SD, we’ll definitely be back.

Partner

10/10

Exceptional

20 Jul 2026

Danielle

This was a very nice property. We were there for a lacrosse tournament and this was a great location. Having a full breakfast in the morning was very helpful. The rooms were a good size and clean. Unfortunately the jacuzzi wasn’t working which was a big disappointment as the girls (and us moms) were hoping to use it after a LONG day at the field.

Family_with_children

10/10

Exceptional

19 Jul 2026

amanda

Clean hotels, nice grounds. The only bummer was the spa was closed for repairs my daughter was bummed but otherwise great place close to Carlsbad village but away from the crowds which was nice.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Perla

Todo limpio muy amables y el desayuno muy rico aparte las camas súper cómodas

Family_with_children

10/10

Exceptional

14 Jul 2026

Michael

Great spot

8/10

Excellent

14 Jul 2026

stefanee

Great location and great staff. The hotel is slighted dated and our room had a strange smell. The room was very spacious and the beds are very nice. Close to the beach and other shopping areas. Good place for the price.

Partner

10/10

Exceptional

13 Jul 2026

Gilberto

The breakfast was convenient and they gave me cookies during the night. I was able to rest, it was nice and quiet, the bed was really comfortable and everything was clean. It was a home away from home.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Matthew

Very friendly and helpful staff put us up when our vacation rental was disgusting. We ended up staying for ten days. Great central location to the beach and attractions. Close to the highway for easy access to other towns in SD. Highly recommend.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Melanie

Room was very clean and comfortable. Great variety for breakfast. Perfect location for Legoland. Would definitely stay here again.

Family_with_children

10/10

Exceptional

12 Jul 2026

Yaneth M Urias-

First time staying here and I was very comfortable. We had a soccer tournament and the area was very peaceful. The train made noise sometimes but not bad. The hotel was clean and the staff was very nice.

Family_with_children

8/10

Excellent

12 Jul 2026

Cecily

First suite we had and shortly after we got there, there was a child running overhead for 30 minutes straight pounding the floor above us. The staff moved us to another room which was pretty much the same but had a musty smell. They could not or would not move the other people even though we were there first. We were told that when the desk clerk contacted the guest, they were told “kids will be kids”. The room we were moved to had a musty smell. The prior one was clean smelling. Didn’t want to complain again because we were already moved due to the unruly child who should have been on the first floor. The spa was broken. The room was very cold and really no way to lower the temp except to shut the A/C completely off. Overall the property had a nice look to it. They had beach chairs and towels available for use at the beach which was nice. The property is less expensive than others around there but I will try someplace else next time.

Partner

8/10

Excellent

09 Jul 2026

Rosa

front desk were a little lazy gave me wrong information.

Family

10/10

Exceptional

09 Jul 2026

Belinda

Excellent service loved it super clean we definitely had a great experience.

10/10

Exceptional

08 Jul 2026

Almira

Staff was fantastic.

Tons of food at the breakfast.

Some of the common areas could’ve been cleaner. But overall not a big thing.

We loved our stay

Family_with_children

10/10

Exceptional

08 Jul 2026

Joel

The staff and my room was fantastic!
Breakfast in the morning as well as being so close to the ocean….
In n Out Burger ( the BEST burger )!
Draft Republic ( sports etc )
Miguel’s ( sports & great food ).
Costco ( 5 min. away )
Pool
Jacuzzi

4/10

Poor

05 Jul 2026

Violaine

We did book 2 rooms . In the first room , one of the pillow on the bed was smelling dog poop and we could hear the smalls dogs from the room next door barking like crazy. In the other bedroom , the trashes were not emptied when we arrived . The A/C was not working . Finally , the pool was freezing and the heater was not working for the pool and SPA . We won’t return there .

Family_with_children

10/10

Exceptional

04 Jul 2026

carlos M

Nice place the staff Very respectful and helpful good and healthy breakfast included restaurants and store near .

Family_with_children

10/10

Exceptional

03 Jul 2026

Kent

We enjoyed our stay. The room was clean and the duvet and pillows were comfortable. The full breakfast was great and we loved the waffles. The location is right off the I5 which is very convenient, and they're only minutes away from Carlsbad Village. You can hear the I5 when you are outside, but the room was amazingly quiet, and we didn't hear it at all. All of the staff were very friendly.

Family

8/10

Excellent

01 Jul 2026

Elizabeth

The staff is very friendly but building is a bit dated. Our beds were super comfortable but the AC did cool much. The hotel is very clean and it has a nice lobby.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Brooklyne

I will start with the room. The beds were so comfortable. You just sink into the bed and comfortable pillows. Everything was clean plenty of towels plenty of hot water, milk and cookies between eight and nine every night which is so cool. The pool was great, but there is no hot tub. Breakfast was good as well. Great location right off the highway. The restaurant has been closed for two years, but there is a gas station in the same parking lot so that made it a little convenient for gas but plenty of places to eat around that area in a short distance! Very homey feeling! We will definitely be back! 10 out of 10 recommend!

Partner

4/10

Poor

27 Jun 2026

Devin

This last stay the newer front desk girl was a bit rude , when theres a DO NOT DISTURB tag on your door DON'T COME KNOCKING at 9:30am to clean it , I've been staying here for a bit and thus last stay has been HORRIBLE

10/10

Exceptional

27 Jun 2026

Rick

Great place staff ,room and breakfast

Partner

10/10

Exceptional

25 Jun 2026

Nancy

The only problem I had with the property was the pool was not heated and the hot tub was broken. That was not disclosed at the time of booking. Other than that everything was great.

Family_with_children

8/10

Excellent

24 Jun 2026

Soon Ok

The location is little away from the center of Carlsbad. There is noise because of the location.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Devin

As you expect from a Weston

8/10

Excellent

22 Jun 2026

POONG MAN

Re-visit if travel again.

Business Partner

10/10

Exceptional

21 Jun 2026

Matt

If you’re ever going to Carlsbad, this place is a good location. A good deal has a pool good breakfast included. Everyone worked. There was very nice.

8/10

Excellent

21 Jun 2026

L Darlene

The buffet breakfast was good; however there was no restaurant on the property.
Parking was great. The pool & hot tub did not look inviting at all.

Partner

10/10

Exceptional

21 Jun 2026

Jeffrey

The room was a suite, an upgrade, and very nice. Clean and with a good view. Very private and quiet. Not a lot of electrical outlets in convenient places to plug in a phone if you want to read in bed and no USB outlets in the room so bring your own cables and bricks, but most people will do that anyway. Parking is free and abundant. There was a nice restaurant associated with this hotel that unfortunately closed two years ago and remains empty. The good news is that means more parking and less noise. There are several good restaurants within a mile or two.

Self

6/10

Pleasant

14 Jun 2026

Brianna

The hot tub was out of service and the pool was not heated. A bit reason for selecting this hotel was for the use of the pool & spa, so this was disappointing. The AC in the bedroom did not work very well and the common areas in the hotel felt like there was no AC as it was very hot and stuffy.

Self

10/10

Exceptional

13 Jun 2026

Alexandra

Daria the front desk consierge was very helpful, knowledgeable, and friendly ! We enjoyed our stay!

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Kari

My stay at West Inn and Suites was wonderful. The location, hotel ambiance, staff and amenities created a perfect stay. I was surprised by how clean and comfortable the room was, and the toiletries were amazing.

Upon check-in, Steve and Malou were friendly, efficient and knowledgeable about the hotel and the area.

The breakfast buffet was the best I’ve experienced. A full range of breakfast options were offered and they were fresh and tasty.

I had not stayed at this hotel before. However, it will be my “Go To” whenever I am in the San Diego area. Love, love, loved it! Thank you.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Jose Angel

One of the best places everything was exelent

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Brandon

The hotel was clean friendly and was located perfectly

10/10

Exceptional

10 Jun 2026

Russell

It's an attractive, clean property situated in a quiet location. Very nice breakfast.

Partner

8/10

Excellent

08 Jun 2026

Christina

Great location, close to beach and restaurants. Clean room and property, Breakfast included and free parking. Staff were very friendly. Will definitely be back.

Family

10/10

Exceptional

07 Jun 2026

Alison

Quiet, clean, breakfast is included. Cookies and milk are also available at night. Will stay again.

Partner

10/10

Exceptional

07 Jun 2026

Joel

The staff was welcoming and helpful. The gym equipment was just what we needed to start our day. Our overall stay was a 10 out of 10. Thank you.

Family_with_children

10/10

Exceptional

05 Jun 2026

MARLOW JUDE

Parking witb very easy acces, staff was friendly and helpful, room was clean, and quiet. If you are like me that at night time has to be very datk breakfast was delicious. I recommend it

8/10

Excellent

31 May 2026

Christina

The water pressure in the shower was too low.

Partner

6/10

Pleasant

29 May 2026

MICHAEL

Great people serve West Inn and Suites. Rooms are cleaned well, the breakfast team runs a tight ship and everyone is friendly. The hot tub does not work and should be removed from the features list. Someone stole the ping pong paddles and apparently no one is authorized to order from Amazon. The pool is not heated. The building is dated and the restaurant is closed. Time to invest in fixing the important things at this location. Turning over a driver's license to borrow the ping pong paddles is not too much to ask. The location is between the train tracks and the I-5. Easy walk to Carlsbad beach. Loved the free underground parking. Hope the West Family invests in their ammenities.

Business Family

10/10

Exceptional

29 May 2026

seyedhosein

everything was great but unfortunately the jacuzzi and table tennis were broken but everything else was great and also the cookies that they have were phenomenal ! ( great breakfast ( too much pepper on potato ))

Partner

10/10

Exceptional

13 May 2026

Rocio

Nice and clean

Self

10/10

Exceptional

04 May 2026

Ma

Yes the breakfast is fresh and delicious, and the staff is so nice, the cleaning in room is very good, and the air conditioning ya good, thank you so much! I enjoyed staying there!

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Alfredo

Best place to get away from a busy life. Would recommend to everyone!

Partner

10/10

Exceptional

29 Apr 2026

Ryan

Although the property has an older not so modern look, everything was well maintained and clean. Staff was wonderful and breakfast was good. Great stay thank you!

Partner

10/10

Exceptional

28 Apr 2026

MILAGROS

Breakfast is good. AC is noisy. Room is clean but there is no exhaust in the toilet. As a result the toilet stinks after you pooped. Pillows are too soft.

8/10

Excellent

26 Apr 2026

Tasha

The property was aesthetically pleasing, staff was very polite and helpful. The two biggest disappointments was the pool and area around it being dirty and unusable. I was looking forward to swimming and was not able to. The breakfast selections were adequate however the sausage was rubbery, potatoes were cold and bread was too thick and bordered stale. Plus side, the room was sizable, bed very comfortable.

Family

8/10

Excellent

24 Apr 2026

Roselyn

breakfast good; staff helpful; AC- not good

Friends_and_family Family

2/10

Poor

22 Apr 2026

Verified traveler

Fire alarm went off before 5:30 in the morning, but it was the lack of communication from the reception or any employees that was frustrating and scary. Do we evacuate, do we not? What do we do? Is it a false alarm? They didn’t know and were not communicating properly. Not even an apology later that morning or a discounted rate for the way they handled it. My kid is still scared that an alarm is going to go off while he’s sleeping.

Family_with_children

10/10

Exceptional

22 Apr 2026

Nan

Very clean good breakfast

10/10

Exceptional

21 Apr 2026

Murielle

This is the second time we’ve stay in this resort. It’s so close to the beach and Legoland. The resort is clean and well kept. The only complaint is the pipe smell from the shower and sink can be annoying. Other than that this is our go to for a Legoland stay and a morning run on coast.

Family_with_children

10/10

Exceptional

20 Apr 2026

Kyle

Clean room | Staff | Breakfast | Air conditioning

8/10

Excellent

18 Apr 2026

Jessica

Very nice and professional staff. Clean and spacious rooms with good coffee. Noisy at night being adjacent to train tracks.

Family

10/10

Exceptional

17 Apr 2026

Armando

Room was super clean and comfortable

Family_with_children

10/10

Exceptional

16 Apr 2026

jose

Breakfast was good, although less bread and more fruit will be great.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

cherylanne

Staff were very friendly and informative. All staff that had interactions with were responsive and accommodating. Nice location. Extremely clean.

Self

10/10

Exceptional

13 Apr 2026

Jeannette

The hotel is descent for the price! It’s very convenient for families who are visiting Legoland. It’s about a 5-7 min drive.
Pros: Free parking, complimentary breakfast, clean rooms and great staff (we forgot a cell phone in the room and the front desk called us immediately to notify us).
Cons: The beds are pretty firm. I’ve stayed at various hotels and these were not comfortable. You will need to drive if you want to pick up food or dine out. The only thing located within walking distance is a gas station.

Family_with_children

10/10

Exceptional

09 Apr 2026

poonam

Yes

8/10

Excellent

01 Apr 2026

Andrea Cantu

The breakfast was great, lots of variety and fresh options. The kitchen staff was excellent, keeping items stocked and the area clean. The pool area is small not like the picture in the advertisement. The pool was cold and the hot tub was down for part of our visit without any explanation. Cookies and milk offered in the evening was nice but the front desk staff were pretty strict, watching children as they were instructed to only take one! There is a train track nearby. Our room was pretty shielded from the horn noise but others are not. There was lots of yellow tape around the hotel, indicating construction. This hotel is not within walking distance of anything except a gas station.

Family_with_children

8/10

Excellent

01 Apr 2026

Armando

Rooms were very nice and comfy. Breakfast was bad, pool was not heated and the jacazzui needed a water change. It looked dirty.

4/10

Poor

27 Mar 2026

Gabriela

Clean room. Could not stay.

Self

10/10

Exceptional

26 Mar 2026

Alexandria

This hotel was great for our trip to Legoland. The breakfast had a nice spread as far as hotel breakfasts go. I would have enjoyed some hard boiled eggs instead of the “fake eggs,” but it was well received by my son. It was close to the beach and not far from other activities like Legoland and the Flower Fields. The staff was friendly and the pool was relaxing. It was clean, and I was surprised by the daily cleaning. It seems like a lot of hotels don’t do daily cleanings anymore. We did have a really annoying clicking in our room that kept me up one night, but upon further investigation, it was coming from our refrigerator. I stopped once I turned the fridge off. I suppose this could be annoying if we were trying to keep anything cold. Otherwise, it was great, and I would stay here again!

Family_with_children

10/10

Exceptional

26 Mar 2026

Mario

The pillows were a little too bulky but other than that the entire hotel and amenities were great. Kids loved the cookies and milk in the evening and the breakfast was a highlight too. Definitely booking again

10/10

Exceptional

25 Mar 2026

Eli

Everything was great! Would definitely stay here again. Safe, quiet area near Legoland! Short drive to downtown Carlsbad and beach. Staff was very friendly. Comfortable and spacious rooms— even sofa bed was comfortable! Free delicious buffet breakfast, milk and cookies in the evening.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Karthik

Great location near the beach

10/10

Exceptional

23 Mar 2026

Jingwen

Nice staffs and quiet, clean. Hot complementary breakfast serves daily. I am satisfied overall. thank you :)

6/10

Pleasant

22 Mar 2026

Chang

it is old building, needs some touches. We had troubles with thermostat, very hard to control. When we reserved this hotel it says ‘good breakfast, made to order’, not at all, worse than other hotel. Coffee was not good, no flavored creams.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Lisa

It was a great hotel and I felt very safe. The rooms were clean, and all of the staff were excellent.

Self

10/10

Exceptional

10 Mar 2026

Nancy

Everything was perfect for a quick getaway! Staff was very nice and welcoming, property was clean and room chilled to perfection. The hotel had late night cookies and milk, board games to play, freshly made, hot full buffet breakfast. There was a library area and cozy couch for relaxing. Plenty of table settings for Breakfast dining and was kept clean and organized. The price was perfect for my budget. Place was decorated to Easter/Spring and overall atmosphere was so welcoming and beautiful. Would definitely stay there again!

Family_with_children

8/10

Excellent

09 Mar 2026

IAN

Nice place overall. The TV was pretty small and the pillows on top of the bed need to be updated. Past that great place.

10/10

Exceptional

06 Mar 2026

Manuel

The hotel wan really nice and clean amazing staff and helpful. Room was spacious, clean and nice

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Wendy

The Staff are Wonderful, really Nice and Welcoming! the Rooms are very nice, the Beds are comfortable, good location, free/ and Easy parking. Free Breakfast, nice area to hangout and talk downstairs, everything was very clean , milk and cookies served in the evenings and theres a small store with things you may want . I will return again

Self

8/10

Excellent

02 Mar 2026

Michelle

Wonderful breakfast, cookies in the evening. Air conditioning worked great, convenient workout room.

Partner

10/10

Exceptional

28 Feb 2026

catherine

Very clean room. Nice work space for my husband. Pleasant, friendly staff. Will stay again.

8/10

Excellent

26 Feb 2026

Helen

yes, the room was spotless, very comfortable, the hotel breakfast was great and evening cookies and added treat. but what I like most is its access to the beach, only 1 block walk and there she is, beautiful beach, just walk until you heart drop. I did not have an ocean view, but the short walk to the beach made up for it. and there are no nearby restaurants.

Self

10/10

Exceptional

21 Feb 2026

julie

This place is wonderful the rooms are amazing the breakfast is great and so convenient to everything

10/10

Exceptional

16 Feb 2026

Nancy

Spotless room, bed very comfortable and the amenities were great!

10/10

Exceptional

07 Feb 2026

Luwana

Room was spacious and very clean! Staff was helpful and friendly. Would stay there again.

Business_and_leisure Family_with_children

10/10

Exceptional

31 Jan 2026

Natesha

Friendly and helpful staff and enjoyable room.

Leisure Self

8/10

Excellent

31 Jan 2026

Glenn

Poor room service

Leisure Partner

10/10

Exceptional

26 Jan 2026

Karl

Great

Leisure Family

10/10

Exceptional

25 Jan 2026

martha

Very clean room and a homy feel. We very comfortable and would definitely stay there again.

10/10

Exceptional

25 Jan 2026

Mariela

The west inn is a nice hotel. Our room was very spacious and clean! We also liked the complimentary breakfast in the morning. Overall a good stay

Leisure Partner

10/10

Exceptional

24 Jan 2026

Brian

Bed was SO comfortable! My wife said “it’s the best sleep she’s had in years.” The included breakfast was very nice and milk and cookies at night was a very nice touch. Everyone at the property was very friendly. My only complaint would be that the pool was ICE cold, it would be a very nice touch if it was heated.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Taylor

Everything was immaculate. Very clean and spacious room, staff was incredibly kind, and they even bumped our check out time back when our 3 year old fell ill over night, allowing us extra time so he could sleep.

10/10

Exceptional

17 Jan 2026

Lucia

Awesome hotel

Leisure Friends

10/10

Exceptional

03 Jan 2026

Zulema

The room was already spotless 🙌🙌 the whole hotel itself was very clean

Business_and_leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Snow

The staff is so friendly and the comp breakfast is great! It's very quiet at the hotel and in a convenient location. Until next time!

Leisure Family

10/10

Exceptional

15 Dec 2025

Kimberly

Location, parking and staff was excellent

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Adam

Great place!

10/10

Exceptional

12 Dec 2025

DAVID

Excellent

10/10

Exceptional

01 Dec 2025

Anna

The hotel had a charming and welcoming feel. Very kind staff ! Clean and well kept . Breakfast was delicious and served nightly chocolate chip cookies and milk . My only suggestion was that there was pool and it would have been nice if it was heated so we would have had that option. I’d definitely return if I was in the area.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Iliana

Clean, safe, and convenient hotel! We love this place and will stay here again.

10/10

Exceptional

29 Nov 2025

Jennifer

This is a beautiful hotel! We were checked in quickly and even offered milk and cookies! The room was clean, cozy and equally as beautiful ad the hotel. Bathroom has everything you need (and great hot water and shower pressure) the little “kitchen”area is perfect with a great sized fridge, sink and microwave. Bed is super cozy and comfy with awesome pillows and blankets/comforter. TV is modern and offered a ton of variety to veg out to after a long day.
I have no idea why I have been wasting money on other local legoland hotels these past 3 years. This place is a gem! The staff is really friendly and welcoming as well.
Officially our forever Legoland vacation hotel!!!

Leisure Family_with_children

6/10

Pleasant

27 Nov 2025

Adam

Room was nice, but no hot water and TV wasn't working properly. Checked in too late to try and get anything handled.