Cape Rey Carlsbad Beach, a Hilton Resort and Spa

United States , San Diego - CA
CARLSBAD, 1 Ponto Road
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100 reviews shown

10/10

Exceptional

08 Mar 2026

Darlene

The property is located just a few minutes from Carlsbad Village. The beach is in walking distance. The hotel offers bicycles, beach chairs and towel. They also have a shuttle that can take you anywhere within a 5 mile radius. We enjoyed the spa where we had a couples massage. All the employees from the front desk to the wait staff and room attendants were so nice. We had a balcony with a view of the pool and the ocean. It was so peaceful and relaxing!

Partner

10/10

Exceptional

08 Mar 2026

Colin

Family friendly location, Great pool and Spa, hotel location, Staff was great! Loved the restaurant that was onsite. It met our needs and beyond for the relaxing vacation our family was looking for.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Neha

Mattress was not comfortable. Was having back pain sleeping on it

Partner

10/10

Exceptional

03 Mar 2026

Daniel

Excellent room, friendly & helpful staff, great restaurant, short walk to the beach. Very family friendly. Loved spending time by the pool. Wish I could have stayed longer!

Partner

10/10

Exceptional

02 Mar 2026

Sean

Always find

10/10

Exceptional

26 Feb 2026

Perry

Great views and location. Very good food and nice pool and amenities. Rooms decor was mundane but they were clean. Bathrooms were nice but our shower did not work.

10/10

Exceptional

24 Feb 2026

hector

Beautiful

2/10

Poor

23 Feb 2026

William Robert

We pre paid and when I got tp the hotel they charged us 35 per night for a resort fee. That would have been nice to know as I would not have stayed there/ Also there is an RV park in front of the hotel before you get to the beach. Not shown in Amy pictures. Very disappointed ins our over all stay and will not use Expedia again.. total bs

Partner

8/10

Excellent

23 Feb 2026

Andrew

Great staff and service but couldn't enjoy the room. It wa

10/10

Exceptional

23 Feb 2026

Melanie

Room was great, staff was amazing and the location to the beach is perfect.

Self

10/10

Exceptional

17 Feb 2026

Lisa

Very clean and classy.

Partner

2/10

Poor

15 Feb 2026

Sydney

I booked this accidentally

Business_and_leisure

8/10

Excellent

09 Feb 2026

WILLIAM

Great stay!

Leisure Family

8/10

Excellent

09 Feb 2026

KELLEY

The staff was wonderful, location was fantastic, food was great....I would give a 5 star if the AC worked in the room. Couldn't get the temp to go down below 73* Had to leave door open took a whole day for it to cool down.

Leisure Partner

8/10

Excellent

09 Feb 2026

Regina

Courteous sfaffs . Room is clean. The place is very relaxing and beautiful

Friends_and_family Family

8/10

Excellent

05 Feb 2026

Kimberly

Staff was helpful.

Leisure Friends

8/10

Excellent

02 Feb 2026

Sandra

Excellent

10/10

Exceptional

26 Jan 2026

Michele

Clean room, comfy bed, nice bedding, nice grounds.

Self

10/10

Exceptional

25 Jan 2026

Deon

The experience was overall world class customer service. A joyous time at this resort.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Jurline

The room was clean with daily housekeeping

Friends_and_family Friends

10/10

Exceptional

19 Jan 2026

Susan

Front office staff

Friends_and_family Friends

10/10

Exceptional

08 Jan 2026

Vivek

The room was good.

10/10

Exceptional

06 Jan 2026

Scott

The hotel staff is great. Amazing location and incredible views. We love this hotel!

Friends_and_family Family

2/10

Poor

05 Jan 2026

Nichole

Hotel felt and looked run down, carpet was worn throughout hotel looking dirty and old. Sink cracked in bathroom. Parking is ridiculous and expensive. Pool area in the morning had not been clean towels and cups and food all over the pool area. It was after 9am and staff had not cleaned up. Gift shop did not open on time about 30 min later than posted hours. Reservation for our family was incorrect and put a huge damper on our family get together. Breakfast food was good service was not attentive. Seems like hotel management is not attentive to the hotel needs and based on the expensive room rates there are better motels in the area to stay at.

Business_and_leisure

2/10

Poor

05 Jan 2026

Myette

Let me say that this is supposed to be celebrating 28th wedding anniversary. First night after coming back from dinner... we wanted to relax but unfortunately we could not open the screen door to our balcony. They wanted to have maintenance come in & fix it.... really? Its late at night and we wanted to relax. So they moved us to the empty room next door. We got settled in... everything seemed fine until we noticed that the AC was not working. Had to open the sliding door to get some cool breeze but couldn't leave it open cause we were on the first floor and open to the street. Again, they moved us to another room. Got there... the room was pleasant. We finally got to rest a little bit. Got breakfast, walked along the beach then got ready for our couples massage. After our massage got back to our room & I swear... the room smelled like rotten eggs. It was coming from the ac unit. We were livid at this time. Had their maintenance guy come up & said there was a smell so they had to move us again!!! At this point we were just like... let's get dinner & sleep it off. This was not the romantic getaway we were expecting to have... moving from room to room. We moved 4 times. We were not satisfied with the services provided to us at all.
All I have to say... Cape Rey please do better.

Partner

10/10

Exceptional

04 Jan 2026

Cynthia

Leaking bathroom faucet.
Room looked and seemed clean.
Friendly staff!

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Vicki

The staff were all nice and professional. The room was clean and nicely decorated.

Leisure Family

2/10

Poor

03 Jan 2026

Michelle

This is our second time we are staying here. Unfortunately, our room was very dirty. My son and I walked around briefly in white socks, and the bottoms turned black almost immediately. The seating had sand on it, and it didn’t appear that the bedsheets had been changed. The toilet seat was yellowed and visibly stained. Overall, the room felt neglected, with outdated furniture and a general lack of cleanliness. There was no welcoming feeling at all. This stay was very disappointing.

Business_and_leisure Family

8/10

Excellent

03 Jan 2026

Jessica

The huge saving grace was the manager Greg. The trip started off very bumpy but Greg really went out of his way to remedy the situation and I appreciate him!

Leisure Family

10/10

Exceptional

03 Jan 2026

Corinne

Everything about the property and the staff was excellent. The only thing I would have a comment on is that when we arrived the hotel room only had 1 bar of soap. I forgot to packet q tips, cotton and makeup remover wipes and had to request for these items. I do like the robot butler. That was really cool!

Leisure Partner

10/10

Exceptional

02 Jan 2026

Emily

Great restaurant and valet staff. Loved the easy self-parking

10/10

Exceptional

01 Jan 2026

BEB

Staff was very friendly

Business

8/10

Excellent

30 Dec 2025

Patrick

View was pretty koo

6/10

Pleasant

30 Dec 2025

GERARDO

Weird place. Overpriced for sure. The restaurant was very stinky…like Mildewy cabin smell. Will not be back

Leisure Family

6/10

Pleasant

29 Dec 2025

Samuel

The location and restaurant were wonderful. Our room was terrible as our air conditioning was stuck at 79 degree! So it was super hot. We called twice and no one would come out to fix it even though they said they would. It was a shame too.

Leisure Family

10/10

Exceptional

28 Dec 2025

Jeff

Everything was great. Highly recommended staying there.

Leisure Family

8/10

Excellent

26 Dec 2025

Tammy

Clean room but smelled musty

Friends_and_family Family

4/10

Poor

13 Dec 2025

Gerald

staff had me down for one night not 2, wanted to charge me $80 for 2 nights parking which was later waived after some unpleasant discussion. I claimed this was a fee they claimed it was an \"incidental\". Is \"what you see is what you pay\"?? this is why I no longer visit Las Vegas

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

Jeanine

Every thing was excellent. The room, staff, and the food!

8/10

Excellent

07 Dec 2025

Elizabeth

Room was clean except drapes could use a little cleaning. Room’s view was good except having to pay to upgrade. Furniture was scratched. New furniture needed.

6/10

Pleasant

30 Nov 2025

michael

The room was fine. The staff was great. The pricing was a bit deceptive

8/10

Excellent

28 Nov 2025

Kalani

Can’t give 5 stars because no laundry facilities on site. Everything else was great. Not having self service laundry was inconvenient.

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Raquel

My family and I enjoyed our stay at this hotel. My son called it a five star hotel. The facilities are clean and almost new, and the staff is amazing. Kudos to Dan!

Leisure Family

6/10

Pleasant

17 Nov 2025

Hillary

The

10/10

Exceptional

14 Nov 2025

Dale

Yes the staff was amazing

8/10

Excellent

12 Nov 2025

Fabiola

The room was very clean & tidy…the staff always said hello!The fire pits were cozy & fun!

6/10

Pleasant

02 Nov 2025

Shelley

Just ok. It’s a super expensive hotel for what you get. Room had a loud noise coming from the air conditioning so we got upgraded without charging me but then it showed up on my bill.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Rebecca

Great location

8/10

Excellent

20 Oct 2025

Jan

Good room and service

Friends_and_family Friends

8/10

Excellent

19 Oct 2025

Angela

Staff was friendly and helpful. Book an ocean view room on the 3rd floor if you can.

Self

10/10

Exceptional

16 Oct 2025

kim

Very accommodating great location

Partner

10/10

Exceptional

13 Oct 2025

qiaoqiao

6/10

Pleasant

13 Oct 2025

Megan

Pool
The pool itself was awesome but there were no towels and the pool bathroom didn’t have toilet paper. There was also no waiter service at the pool which would have been nice, especially with kids.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Vicente

Staff was very helpful and polite. Building and grounds were well maintained. Walking distance to beach. Our room had a balcony facing the interior so we had a view of the pool and a view of the ocean. I like that we can checkout at noon.

10/10

Exceptional

08 Oct 2025

Laura

Beautiful hotel close to the beach and good amenities. Would love to come back

Business

2/10

Poor

06 Oct 2025

Amanda

Parking at this 'resort' is ridiculous. Hardly any handicap parking. Walking from the parking lot through the hotel to find the lobby was horrible. At check in, she point to a direction and said your room is that way. Need better clarification on a $38 nightly resort fee. The room took forever to cool down. Not enough seating at the pool VS the amount of people.

6/10

Pleasant

05 Oct 2025

Cody

Nice hotel and beautiful surroundings. Bed was super comfortable and room was dark. First off thing was the front desk not answering. Super weird for it to just ring and ring after multiple attempts. Then same thing happened when calling for room service the next day. No answer, called front desk, called again over a span of 20 minutes to be told room service didn’t start again until 5pm-we were calling for lunch. We then had to call the front desk in the middle of the night for noise next door. Loud music and screaming singing. After getting very little sleep we then found that coffee cups had not been restocked in the room. No bed side charging plugs for convenience and the plugs in the lamps did not work. It’s just the little things that add up to a not so great experience. We don’t often stay at Hilton so maybe these things aren’t important but didn’t add to our list for not wanting to return.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Mike

Good

Partner

10/10

Exceptional

29 Sep 2025

Brandon

A beautiful resort and great friendly staff. Can’t wait to go back when we have more time.

Partner

10/10

Exceptional

28 Sep 2025

Ryan

We thought the premises was as advertised, and it was super quiet.

10/10

Exceptional

23 Sep 2025

Gabriel

Every staff member was polite, area was very clean and well maintained. Environment was amazing, clean room.

Leisure Partner

6/10

Pleasant

15 Sep 2025

Summer

The first room we were placed in faced a parking lot, we were moved to a room on the 3rd floor that was ADA and felt musty and old, the bathroom needed a DEEP cleaning, there was trash/room service food left outside of doors way too long, felt like they were understaffed.

8/10

Excellent

14 Sep 2025

Hooman

Potential for 5 stars

Overall an enjoyable stay. 4 stars. Would’ve been 5 if room was a bit more updated and there wasn’t a long wait for valet. Friendly staff and great location. Complimentary bicycles were awesome!

Partner

10/10

Exceptional

10 Sep 2025

Bryan

Balconies facing the ocean, great food, bar , pool bar and easy to get to The Village in Carlsbad and Escondido Village where an awesome beach is located called Moonlight Beach.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Jennifer

Great location and loved the restaurant the most.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Susanna

Very nice hotel definitely recommend

Leisure Family

10/10

Exceptional

04 Sep 2025

John

Great staff, Clean, perfect view of ocean.

Business Self

10/10

Exceptional

04 Sep 2025

Sabrina

Near perfect experience,

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Timothy

5 star service from the staff! Chandler's restaurant had the most amazing truffle fries- delicious! The Corner King Suite was perfect for watching the sunset! The 2 room suite was well appointed and spacious. The bathroom was very large with a tremendous soaking tub with all the amenities. Book the King Suite and treat yourself!

Leisure Self

8/10

Excellent

03 Sep 2025

Carole

A Nice Relaxing Stay

We had a nice time.. Hotel grounds were smaller than the picture showed. Our room with ocean view had busy traffic just below so it wasn’t pleasant noise wise with balcony or leaving room patio door open. The staff .. for pool grounds and restaurant were a 5 star!! Happy hour from 4-6:00each day was great.

Partner

10/10

Exceptional

02 Sep 2025

Robin

Ocean view! This hotel was top notch! We had an ocean front room which was amazing! We love the beach and that was our reason for booking. The beach his right across the street and it was really fun to be able to walk across the street and be at the beach! We enjoyed the entire day there and then enjoyed the pool the stray of the day. The pool was lovely. It has an ocean viiew and is large. There are toys for the kids to play with . The best part is that they are free. My daughter played in the pool for hours !
The staff is excellent. Everyone was extremely friendly and helpful.!we had a few minor issues and the staff was all responsive.

10/10

Exceptional

02 Sep 2025

Audrey

The location, the staff, the room and the pool were all fabulous

Leisure Family

10/10

Exceptional

01 Sep 2025

Roger

Very appealing location.

Leisure Family

6/10

Pleasant

31 Aug 2025

Chandler

10/10

Exceptional

29 Aug 2025

Maribel

Staff

10/10

Exceptional

28 Aug 2025

Peter

We loved the pool but think they sell a few too many day passes as it was really crowded. The reception was fantastic and the music and restaurant were great.

Leisure Partner

4/10

Poor

28 Aug 2025

Donna

We were offered and accepted a room upgrade $85/night for a room with a balcony overlooking the pool. That gave us 9 hours of the most atrocious “music” blasting so that sitting on the balcony was very uncomfortable! Also the bathroom floor and tile could use a good scrubbing. Was very disappointed.

Leisure Partner

10/10

Exceptional

26 Aug 2025

Kimberly

Perfect spot

Cape Rey was the perfect location to beach, restaurants and shopping! Chandler’s restaurant located in the hotel is a plus with excellent food, drinks and service. Their patio is the perfect spot to view sunset or walk across the street to be on the beach!

Friends_and_family Friends

10/10

Exceptional

26 Aug 2025

Kay

Comforting

After a long travel day, it was great to come to our room. While I was hoping for a slightly better view, the access to the pool and ocean are amazing and beautiful. We were not in our rooms long enough to care too much about our view.

Friends_and_family Family

8/10

Excellent

25 Aug 2025

Lawrence

It smelled a bit musty, but overall happy

Leisure Family

10/10

Exceptional

25 Aug 2025

Tara

This place was amazing!

Leisure Partner

10/10

Exceptional

24 Aug 2025

Michael

Great location. Food was really good and staff was super friendly

Partner

10/10

Exceptional

24 Aug 2025

Tamara

Lovely room and amenities

Leisure Family

10/10

Exceptional

23 Aug 2025

Jorge

Close to the beach

2/10

Poor

23 Aug 2025

Justin

When we got into the room the Bathroom smelled.

Some employee walked into our room unannounced at 3am

Sawdust was all over the hallway for the whole stay.

Leisure Family_with_children

8/10

Excellent

22 Aug 2025

Peter

Lovely place to stay - watch out for the hidden resort charge ($35 a day) and parking charge ($40 a day). Should be folded into the stay for the price of the rooms. Otherwise a lovely stay.

10/10

Exceptional

22 Aug 2025

Maria

Best Pillows, Best Bed, Generous and Efficient staff.
Great Views and Good Restaurant Food.
Close to all but not too close as to be noisey or
impede sense of being away from it all.

Leisure

10/10

Exceptional

21 Aug 2025

Rita

Perfect relaxation, stay in the resort trip!!! We never left while we were there.

10/10

Exceptional

20 Aug 2025

Sam

Great location

Our room was not ready upon check in Sunday, due to a wedding & high turnover. Hotel gave us a credit to use @ restaurant. Overall great Hotel & stay in south Carlsbad across from beach !

Partner

10/10

Exceptional

20 Aug 2025

Crista

Beautiful hotel

Hotel was amazing but view could have been better. Paid for a pool view but got stuck on 1st floor in corner not much of a view. Restaurant had great food and free parking which is a definite plus in California!

Partner

10/10

Exceptional

20 Aug 2025

Lynnette

Oh My Gosh! This place is stunning! Walked in and was immediately greeted with a hello and welcome. Upon checking in, I was asked if I wanted a drink- alcoholic or not? Duh! Of course I chose alcoholic and it was amazing! We were also informed there is a shuttle that can take us anywhere within a 5 mile radius of the hotel! Yay❤️ Oh and the beach is less than a 5 minute walk and it’s gorgeous! This resort is our absolute favorite❤️ Oh and we checked in our little Pug Ruby and at check in we were provided with a collapsible water bowl for the Pug! It was truly an amazing stay. We loved the views and the resort. The pool is clean and good sized. The hot tub is running and is HOT- feels amazing after a day at the beach. Idk the gal’s name who checked us in but she was very sweet. We also interacted with a rep named Sean who was sweet as cherry pie. I was asking him about the “welcome” drink and he was kind enough to get me a second one after I learned I could not purchase a full size “welcome drink”. Please add that to the bar’s menu is my only ask. It is delicious and left me in hot pursuit of finding someone or somewhere who can make it just as deliciously❤️ Kudos to the Chef who makes this amazing location!
Thank you again! See y’all soon!

Leisure Pet

8/10

Excellent

20 Aug 2025

Dawn

We enjoyed our 1 night stay. The room was clean and spacious, the pool area at night is pretty with the lighting and the restaurant food was delicious. The property is pet friendly so that was a big plus. We were hoping to enjoy our ocean view balcony but the noise from the cars driving by took away from the ocean wave sounds, but the sunset view was pretty. I would recommend staying here.

Leisure Family

10/10

Exceptional

19 Aug 2025

Elizabeth

Lovely stay with my girlfriends.

Leisure Friends

10/10

Exceptional

18 Aug 2025

Margaret

Rooms were very comfortable, although we were overlooking the A/C units on the roof. - Not a great view, but we were there to just spend the night, so it didn’t matter to us.

8/10

Excellent

17 Aug 2025

Gina

Property has an amazing ocean view from the pool and restaurant area. The room was a little dated and the shower was difficult to utilize. You also get charged resort fee and parking which seem so extra.

Leisure Family

10/10

Exceptional

14 Aug 2025

Tony

Place was great and customer service was top notch.

Leisure Family_with_children

8/10

Excellent

13 Aug 2025

Debbie

Staff were wonderful, the room was clean and comfortable….but it could use updating, especially for the price you’re paying.

2/10

Poor

13 Aug 2025

Martha

Be aware of extra charges!!!
we arrived well after check in time around 5:20 pm. I had booked two rooms one of our rooms (which had a balcony) wasn’t cleaned and the other had a toilet that didn’t work. We called about both. It took a very long time to correct the toilet situation, over an hour. The uncleaned room situation we were given the option to either wait for the room to be “quickly” cleaned (who wants that?) or to be moved to a different room without a balcony. We were tired and accepted the option of moving to a room without a balcony. Manager said that room was actually more expensive, which is untrue based on advertised prices. I told him as much and he agreed to give us a nightly credit for the inconvenience as well as an additional 50 dollar resort credit. As Hilton Honors Gold members we were also told at check in that we had a daily $30 credit that would be available during our stay and to be sure to use it or we would lose it. We then had other setbacks that forced us to move rooms once more during our stay, manager accommodated a suite for us, but that meant that we didn’t have a room for almost one whole day as we had to check out of the previous room. I checked out via phone from our room and when we finally left and checked the bill I received via email, I was floored. Not only did they not apply the daily $30 credit as promised, they tacked on other fees and never even applied any of the credits that the manager promised.

Leisure Family

2/10

Poor

13 Aug 2025

Martha

Leisure Family

10/10

Exceptional

11 Aug 2025

sandra

Liked the Aesthetic of hotel. Beachfront room, nice view. They did not refill any of the soap, shampoo or conditioners, they were empty.

Leisure Family