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Grand Pacific Palisades
San Diego - CA · United States
5805 Armada DriveView location
9.0/10Excellent1,003 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.0/10 9.0
Neighborhood8.0/10 8.0
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Grand Pacific Palisades
Located in Carlsbad, Grand Pacific Palisades is next to a golf course, a 5-minute walk from Sealife Aquarium and 7 minutes by foot from Legoland California. This family-friendly hotel is 0.8 mi (1.4 km) from Flower Fields of Carlsbad and 1 mi (1.7 km) from Carlsbad Premium Outlets.
Dip into one of the 2 outdoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include a sauna. This Mediterranean hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee. Treat yourself to a stay in one of the 90 guestrooms, featuring fireplaces. Rooms have private balconies.
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DVD players are provided for your entertainment, and wired and wireless Internet access is available for a surcharge. Conveniences include phones, as well as safes and desks.
Located in Carlsbad (Carlsbad Ranch), Grand Pacific Palisades is within a 10-minute walk of SEA LIFE Carlsbad Aquarium and LEGOLAND® California. This family-friendly hotel is 0.6 mi (1 km) from Flower Fields of Carlsbad and 0.8 mi (1.4 km) from Carlsbad Premium Outlets.
Make yourself at home in one of the 90 guestrooms, featuring kitchens. Rooms have private balconies. DVD players are provided for your entertainment, and wired and wireless internet access is available for a surcharge. Conveniences include phones, as well as safes and separate sitting areas.
Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
5:00 PM
Check-in until
midnight
Check-out until
10:00 AM
Minimum check-in age
21
Hotel policies
Beach nearby
Parking height restrictions apply
Car recommended
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 39.20 per accommodation, per night
- Children's club/arcade access
- Fitness center access
- In-room coffee
- Parking
- Pool access
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 9 AM to 10 PM.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 6 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 199512510011
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Minimal age
21
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Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
- Fee for in-room wireless internet: USD 22.00 per night (rates may vary)
- Fee for in-room wired internet: USD 22.00 per night (rates may vary)
- Covered self parking fee: USD 35.84 per stay (in/out privileges)
- Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Portuguese
English
French
Nearby attractions
SEA LIFE Carlsbad Aquarium
0.7 km / 0.4 mi
LEGOLAND® California
0.7 km / 0.5 mi
Flower Fields of Carlsbad
0.9 km / 0.6 mi
GIA Museum
1 km / 0.6 mi
Carlsbad Premium Outlets
1.2 km / 0.7 mi
The Crossings at Carlsbad
1.4 km / 0.9 mi
Museum of Making Music
1.5 km / 0.9 mi
South Carlsbad State Beach
2.2 km / 1.3 mi
Agua Hedionda Lagoon Foundation
2.5 km / 1.5 mi
Poinsettia Park
2.5 km / 1.6 mi
North Ponto Beach
2.9 km / 1.8 mi
Carlsbad Lagoon
4.3 km / 2.7 mi
Tamarack Beach
5.2 km / 3.2 mi
Carlsbad State Beach
5.3 km / 3.3 mi
Holiday Park
5.7 km / 3.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 90
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Multilingual staff
- Bellboy service
- Lift access
- Shop
- Terrace
Show 19 more facilities & services
- Concierge
- Luggage room
- Clothes dryer
- Grill/BBQ
- Bar
- Restaurant
- Poolside snack bar
- Banquet hall
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 2
- Children’s swimming area: 1
- Sun loungers
- Parasols
- Sauna
- Picnic
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Pacific Palisades
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM KING BED ONE BEDROOMFAMILY ROOM • KING BED ONE BEDROOMFAM.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Pacific Palisades
FAMILY ROOM KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: FAM.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Pacific Palisades
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Pacific Palisades
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Pacific Palisades
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Pacific Palisades
Room TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMSFAM.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Pacific Palisades
FAMILY ROOM TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ONE BEDROOMRoom • ONE BEDROOMROO.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Pacific Palisades
Room ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Grand Pacific Palisades
100
reviews shown
Amit
Great place to stay for a visit to Legoland.
Jennifer
Awesome place and great price. We will definitely be back.
Susan
Family friendly and right next door to LegoLand. The kids loved the pools and splash pad areas.
Lekid
The room was very clean, the amenities were great for the kids, the main pool and bar looked amazing!
Texting for towels, birthday candles and late check out made things go so smoothly.
Texting for towels, birthday candles and late check out made things go so smoothly.
Lisa
Great!! Would definitely stay again!
Heidi
Felt like home, lovely family suite. Clean and cozy and the kitchen is such a great bonus when traveling with kids.
David
The whole facility was clean. I was very impressed by the sweet that sleeps like six or seven people highly recommend this resort.
Mary
It was last minute getaway and the registration, accommodations, staff, was wonderful from check in to check out. We would love to come back and stay even longer to enjoy all the amenities.
Gustavo
Location location location
Victor
Everything is great with this hotel
alnida
Very accommodating
They graciously updated our room for our 32nd anniversary. The room was lovely, clean and spacious.
Very kid friendly. I don't advise for couples. Parking is a nightmare. You have to park Very far from your room. Staff was very friendly and kind.
Breakfast buffet wasn't good at all especially for 30 bucks a piece.
They graciously updated our room for our 32nd anniversary. The room was lovely, clean and spacious.
Very kid friendly. I don't advise for couples. Parking is a nightmare. You have to park Very far from your room. Staff was very friendly and kind.
Breakfast buffet wasn't good at all especially for 30 bucks a piece.
Vania
The check-in time was much later than we had anticipated. We arrived and proceeded to check in at 4pm. We were told it was delayed and to check back. When we checked back we were told check in would be 5:30pm. Disappointing especially because check out is 11am.
Faraneshia
Checked in early (just ask) arcade for kids. Plenty of activities at activity center. Pool jacuzzi and splash pad. Plenty of parking. Restaurants were good. Equipment to borrow for beach/basketball/etc., everyone was friendly and attentive. 10/10
Veronica
Room was very nice. The ammenities were great. It was like a nice little apartment which worked great for my big family! It was basically next to Legoland and shopping outlets.
Shanon
It was a very nice stay.
Grace
We only stayed for one night but the place was comfortable and clean.
PAO
Bathtub not cleaned properly. There was still a hair left on the bathtub rim. I didn’t like timeshare trying to give me a “welcome package” after my check in. Have to pay $1 to shoot pool. Didn’t have cash on hand and the employees in the activity room said i would have to go to the ATM machine in the lobby. It was a pretty sad activity room. Resort fees should be waived in that case. Splash pad is a little run down. Some things weren’t working. Needs a face lift. Would I come back? Nope. Not enough “free” amenities for me to bring back my kids.
Viridiana
Muy limpio y muy agusto por que es familiar y es tipo condominio eso nos gustó mucho
Frank
Master bathroom floor was water-damaged, toilet often didn't work. Time for an overhaul/maintenance of that area. Otherwise, great place and great staff.
Ivan
Great Stay for the Whole Family!
We had a wonderful stay here! The room was exceptionally clean, spacious, and well-maintained throughout our visit.
The staff went above and beyond to make us feel welcome—everyone from the front desk to the service team was incredibly friendly and helpful.
We also really enjoyed the onsite bar, which had a great atmosphere and a fantastic drink selection. On top of that, the hotel is very family-friendly, making it a stress-free and comfortable experience for anyone traveling with kids.
Highly recommend, and we would definitely stay here again!
We had a wonderful stay here! The room was exceptionally clean, spacious, and well-maintained throughout our visit.
The staff went above and beyond to make us feel welcome—everyone from the front desk to the service team was incredibly friendly and helpful.
We also really enjoyed the onsite bar, which had a great atmosphere and a fantastic drink selection. On top of that, the hotel is very family-friendly, making it a stress-free and comfortable experience for anyone traveling with kids.
Highly recommend, and we would definitely stay here again!
Jessica
It was splendid and quick walk to Legoland!
Rubie
Check in was supposed to be at 5pm and our room was not ready until about 6pm. I would not recommend the breakfast, overpriced for the quality. Love that the pool hours were until 10pm given we couldn’t get to our room that early but it does get cold at night.
Julie
Checkin at 5 room was not ready we were here for a wedding that was close by we addressed this with front desk wedding was at 6 front desk told us we could change in one of the bathrooms until the room was ready it was already 5:15 we changed in the lobby bathroom got to the crossing wedding venue after 5 30 we received the text the room was ready! Unbelievable! Then at checkin tried to sell us a timeshare! Never ever will my family stay at this place again. Charged over $400 for an overnight wuth no courtesy or apology.
amanda
Very nice, walked to legogland. Kids loved the pool. Activity center is a little silly if I had to criticize something, but generally it was perfect and would stay here again:)
Benjamin E
Well kept. Beautiful vista. Excellent rooms.
Brad
Such an amazing stay at Pacific Palisades Resort in Carlsbad! Rosa at the front desk went above and beyond to help my family get settled into our room. She was incredibly pleasant to talk to and very understanding of our family’s needs and requests. The amenities were fantastic—an awesome pool for the kids, fun games throughout the property, and a beautiful view from our balcony. We truly enjoyed our time and would definitely stay here again.
Ashley
Staff was great and room was spacious.
Francheska
Room was very spacious
Stacy
Exceeded our expectations!! You can text the front desk 24/7 which was amazing because I hate having to call sometimes when my little ones are sleeping but need something quickly answered. The room was so great it had everything we needed and more. The fact there was a short and bathtub was so helpful for us. The kitchen had many items needed to cook. The pools, playground and other community amenities were so great, never experienced anything like it. We were a 9 min walk to Legoland and so close to the flower fields and many other things to do (strawberry fields). My kids had the best time. Will be returning again with more family in the future.
Emiliy
such a beautiful hotel room and view was amazing
Debra
Staff was very helpful and informative
Natalie
Loved prompt response from reception via text when I had questions.
Jennifer Elizabeth
Family friendly, great location, wonderful pools
Peter
The room was very nice and extremely quiet. It was a great place for families and the kids were having a lot of fun!
Rosa
Great for family trips
Craig
My entire family enjoyed our stay at the Grand Pacific Palisade immensely.. we will surely come back and visit.
The pool's in the hot tub were well maintained and our kids spent many hours enjoying the facilities. The rooms are clean and the staff were very friendly. It seemed any request we had they met it quickly. I highly recommend this resort.
The pool's in the hot tub were well maintained and our kids spent many hours enjoying the facilities. The rooms are clean and the staff were very friendly. It seemed any request we had they met it quickly. I highly recommend this resort.
Rebeca
Very spacious rooms and comfortable beds. Great for families.
Auose
Clean and great staff
Valencia
Clean room
Sheryl
Ryan is incharge of the activity center and was AMAZING!!! Very family inclusive environment on the amazing property!
Rama
Clean spacious room. Great pools. Very nice staff. Beach view from the room.
Alice
The place is old and not well maintained. We had a room that's dirty with stain and with sticky walls. Very friendly and helpful staff and walking distance to Legoland but it's overall an old building, but as expected.
Conor
Everything was amazing, except for someone on the maintenance staff the last day who kept trying to push his cart into my husband out of the elevator and would not stop
Jimena
Clean
James
It was an ok stay. for the price, you would thinks it would have better upkeep. The maid service only come 2 times a week. Pool and hot tub was great!
Rosaura
First off let me say I was really excited about staying here but that quickly turned sour as this place was not what I expected the room was not what the pictures looked like online and on top of that the manager (Len. A) was a complete rude individual that never returned my call until I checked out a little late and finally decided to call and show up to the room and tell me that he was going to charge me an extra $100 after the front desk employee told me first if I stay until 10:30 am I would me fine I will never stay here again.
melinda
Love this place, 10 minutes walk to Lego land! Just cross the street, relaxing and beautiful path.we only stayed overnight but was told we can leave our car in the property while we explore the park and can use the facility the whole day! The room was big (2 bedrooms 2 baths) big dining table and a full kitchen with amenities included and clean clean clean. Check in is 5pm checkout 10am. No parking fee.
Rebekah
Friendly staff and family friendly. The kids loved the pool.
Suzanna
Beautiful place, clean, lots of amenities for the family to enjoy, super helpful staff. The restraint in the lobby was not so helpful, we stood around waiting to be greeted then we just decided to leave.
Di
Clean room
Kaitlyn
Fantastic stay! The room was clean, spacious, and everything we needed. Location was wonderful, overlooking the Carlsbad flower fields and ocean.
Michella
We had a wonderful stay! The hotel was very clean, the staff were friendly and helpful, and it’s a great place for kids. The location is perfect and made everything so convenient. We would definitely recommend staying here!
Cassandra
Love this resort when me and my family are in SD! Rooms are very clean and comfortable!
Jesse
We love it there and so do our kids
Teresa
The location is great. Good walking distance to Legoland. I love the family pool and splash pad. I think it was a good value for your money especially considering they have two bedroom suites. The staff was also amazing. Shoutout Gilbert & Rose. What was lacking is the condition of the property itself. The floors in our suite were some sort of laminate plank that were coming up all over the place. That could pose a pretty significant safety hazard. I also have to mention that when I first arrived, I was assigned to a room that a family was already in. I walked in the door to find them and all of their stuff inside. It was really awkward and concerning, but the staff handled it very well in my opinion. Hopefully the family who I walked in on felt the same way.
There was construction underway, one of the elevators was down, and the bridge across the middle of the property was kind of sketchy.
The food from Karl Strauss was not good. We also ordered beers several times and they were all pretty good and arrived to the room quickly. Again, I think the staff was great. The cooking supplies in the room was awesome. I do recommend if you aren’t worried so much about the condition of the property-needing a significant renovation.
It’s up in the air if I would stay there again or not.
There was construction underway, one of the elevators was down, and the bridge across the middle of the property was kind of sketchy.
The food from Karl Strauss was not good. We also ordered beers several times and they were all pretty good and arrived to the room quickly. Again, I think the staff was great. The cooking supplies in the room was awesome. I do recommend if you aren’t worried so much about the condition of the property-needing a significant renovation.
It’s up in the air if I would stay there again or not.
nenuca
We love it my children enjoy a short trip but looking forward to return. It's for family nice overall. The stuff very helpful. Naz the front desk she's very sweet nice .
Abigail
The pullout bed was super dirty, the hot water took forever to get warm the first day and the second day we didn’t have any hot water, the elevator was broken that led to the room.
We were unable to buy water in the lobby when we arrived and the place where you could get filtered water was locked.
The front desk person at check-in (man) was nice but the rest of the women were not very friendly and one girl lectured me when I asked about the pool.
The night security guy named Timothy was amazing. Definitely helped us and even helped find us water. This guy could have ran the hotel. He was a gem.
We were unable to buy water in the lobby when we arrived and the place where you could get filtered water was locked.
The front desk person at check-in (man) was nice but the rest of the women were not very friendly and one girl lectured me when I asked about the pool.
The night security guy named Timothy was amazing. Definitely helped us and even helped find us water. This guy could have ran the hotel. He was a gem.
Mike
Great activities available for the whole family! Love having access to the Flower Fields and the nearby outlets! The power went out in the surrounding area while we were there, but the problem was remedied quickly, and the staff was very accommodating.
Amy
Great place for parents & kids!!! Can’t beat the location with legoland on one side & the flower fields on the other! My 2 & 10 year old were both entertained!
Ashley
I loved that there was a lap pool! The room was a bit worn down but it was clean and soacious. Our room had a fill kitchen and with costco so close we made great meals. It is perfect if you are spending time at Legoland but it was away from the beach and there wasn't a shuttle.
Krist
We stayed here for my son’s 6th birthday weekend at Legoland. While to rooms were great, we had some very unpleasant guests above us that didn’t let us sleep. They were loud and made all kinds of moving furniture noise from literally midnight to 3am. I called the front desk around 1am to control their guests but they only got louder and I had to go up myself. This was our second stay and first encounter like this. Made the next day terribly hard at the park for my family.
robert
Everything was great!!
Andi
5pm checkin and 10am checkout is ridiculous. If it takes the staff a full 7 hours to clean rooms, they obviously don't have enough staff. This was my main point of contention with this hotel - it's expensive, and this level of service is laughably poor.
The other issue is that if you stay on a lower floor, you'll hear a lot of noise from the rooms above you.
On the plus side, the amenities, including the pool, splash pad, and playground are great, and the location is perfect for walking to Legoland.
The other issue is that if you stay on a lower floor, you'll hear a lot of noise from the rooms above you.
On the plus side, the amenities, including the pool, splash pad, and playground are great, and the location is perfect for walking to Legoland.
Ali
Great hotel for families. Beautiful setting. Friendly staff. Great room layout. Try to get a room on the top floor to avoid upstairs neighbor noise.
Kristina
We had the best time at this resort…really family friendly! Will definitely be back
Anabel
I will 100% stay here again!
Oscar
Had a few issues with the room at first during check-in but they were able to make it right for us after all. Really close to legoland so that was a plus! Also kids loved the pool and splash pad the next day.
Sankar
Pool water was foamy and didn't feel hygenic
Dorothy
Check in was a nightmare and the staff was very rude. Got overcharged. The room was okay, spacious. The pool was fun. Construction made the walkways kinda unsightly. The very expensive breakfast was basically what would be a free breakfast at another hotel, so don't bother paying for that. If the check in for my birthday trip would have been a better experience, my score would be higher. They were just so rude.
Felicia
Great
David
Large space, very nice room and very infant friendly
Patti
Check in was slow due to understaffing but to GPO credit they did allow me to check in early.
One of the main elevators was under repair. 2nd stay with that challenge. We managed but would not like it to be taking so long to repair.
Kind and thoughtful staff. We stay here as often as we can!!!
One of the main elevators was under repair. 2nd stay with that challenge. We managed but would not like it to be taking so long to repair.
Kind and thoughtful staff. We stay here as often as we can!!!
Luis
The welcoming staff, the dining facilities, room service and the entertainment on Sunday all shined. I really adore the fantastic assistance and I will be seeking to plan my future stays here.
Kendra
Great location, friendly staff, nice rooms! We would definitely stay here again.
Carnetha
I got to the room at around 8 pm and I asked for a late check out or extra 30 minutes to check out after I already paid the extra hundred dollars for a later check out at 11and it was a problem The lady had an attitude and was rude and I will not be staying at this hotel or referring it to anybody after our paid over $400
Alejandro
Room was good and clean.
William
Clan room, quiet place
Christian
Nice room, clean. Staff was nice and helpful
ANTHONY
Beautiful sunset and live music by the bar and main pool area.
Barbara
Room felt very clean, kitchen had the dishes we needed, staff was pleasant and helpful and quickly took care of requests. We enjoyed the many amenities and beautiful views.
TAWEKE
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Angel
Resort was great! Perfect for families with children! A short 5 minute walk to Legoland was a big plus also! Will definitely be staying here again in the future! Naz at the front desk was nice and helpful with everything we needed
Sarkis
Check in is 5pm - too late. Check out is 10am - too early. Elevators not working. Walked a mile to get to our room from parking garage. Front desk never picked out our calls.
Kim
Room was clean and spacious, walking distance to Legoland, Goo
Jennifer
Large room, very clean. Excellent location for our needs.
Jennifer
Rose, at the front desk was very helpful and went above to answer all of our questions and help make our vacation memorable.
Martha
The property was great, especially for families with children. It has a heated pool, splash pad, playground, and hot tube. Also great to have a full kitchen. Excellent views.
Angel
Relaxing ambiance. Great for children. Quick walk to Legoland.
Michael
First of
Cassie
Family friendly.
Staff was very helpful and friendly. Was able to borrow sand toys to take the Beach and they had complimentary swim diapers available. My daughter loved the activities that are planned daily. The size of the room with the full kitchen made our stay comfortable. We will be back.
Michael
Amazing
Raul
Great stay !!!
Lindsey
We loved staying here so much. It was within walking distance to Legoland and had so many fun amenities for the kids.
Sandra
Room was incredibly spacious. Lots of amenities. Loved that it was in walking distance to Legoland.
Tanya
Had a great gentleman check us in. The woman who worked the register on the right side should probably not be your customer service person. Checked all the boxes but condescending and rude with a smile. Bothered I was asking questions and hoping to pass me off anywhere where possible. Loved the room, amenities and all else. She took up head space on a family trip for a bit and that was annoying.
Johnnie
The resort was awesome.
Jacob
Fire alarm wouldn’t stop going off at property after they had a fire in the activity room the day we checked in. One of the two elevators was shut down and they put us in the furthest room possible from the work elevator. Mind you this all happened while we were waiting for 2+ hours after check in time for our room to be ready with zero perks or comps for the troubles. The only reason I’d ever stay here again is for it’s proximity to Legoland.
Aaron
The overall facility in the common areas (not including the lobby) is a bit dated. The condo rooms were nice. Though the couch was a bit hard to sit on for a long period. Everything else was fine. The elevator situation was bad. Most people using one elevator shaft since another was out of service. And it appears it is a prolonged outage. - they built a bridge to accommodate it. Wish breakfast was included. The price you pay it should be good but it’s on par with free breakfast at holiday inn… my kids likes the splash pad, the activity room and arcade. Though the fire alarms got old.
Rozlyn
Closeness to parks
Diana
The elevator where our room was was out of service. A bit inconvenience with two little ones and the stuff we brough along but otherwise great location to the family pool and local shopping. Their activity center /game room was just enough entertainment for our kiddos (4 and 1)! would definitely come back. rooms are clean and spacious!
Location & surroundings
Grand Pacific Palisades
5805 Armada Drive, Carlsbad, United States
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Grand Pacific Palisades
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