Name: Days Inn By Wyndham San Diego Vista
Address: 630 Sycamore Ave, Vista, 92083, US

10/10

Exceptional

24 Jul 2026

Timothy

This Days Inn location in Vista was a great place to stay, and I was glad to get a reasonably priced room when I booked this place at the last minute for my San Diego trip. I'd definitely stay at this location again, and if you're looking for a place to stay that isn't too far north of San Diego, I highly recommend this Days Inn.

8/10

Excellent

23 Jul 2026

Raul

Nice price and location

4/10

Poor

23 Jul 2026

Randy

Not a nice hotel. It does not feel safe. Rooms are not warm and inviting. They do not make you want to be there. Baseboards are cracked and or coming off of the walls. Should not cost what it does. Beneath Expedia’s standards.

Partner

2/10

Poor

23 Jul 2026

John

One of the worst I’ve stayed in.

8/10

Excellent

22 Jul 2026

Dan

There was a lot of noise late at night on the first floor. Plan to stay again but will ask for a different floor. Great place otherwise!

6/10

Pleasant

17 Jul 2026

Julia

The hotel is nice is clean. The bed was clean. They need still to work on the outside of it though..

Self

4/10

Poor

15 Jul 2026

sal

The room like it was a room that you just wanna do your thing and your out with in 1hr very outdated room

Partner

6/10

Pleasant

14 Jul 2026

Tara

They had the best daily rate of any of the surrounding hotels, so I booked the room. When I got there, the room floor was not clean. The floor on one side of the bed was sticky. I figured I could live with that though because I was wearing shoes, no barefoot. The bathroom sink did not drain when you turned the water on, so it all backed up and took forever to drain. There was no stopper in the bottom of it either, and it had a terrible smell coming from it. The bathroom had long black hairs all over. The cleaning crew didn't clean it very well. The showerhead was a joke. It had 3 joints to it and was down too low to stand underneath it to wash your hair. The hot and cold handles were a pain in the ass, trying to figure out how to get the temperature just right. Again, I saw some pubic hairs floating around in the tub. The best part of the stay was the daily/nightly rate, and the front desk staff were very nice and helpful. So, if you're looking for a cheaper rate and are ok with a room and bathroom that isn't clean, then this is the hotel for you. At least the front desk crew was super nice, so that was the silver lining in it all.

Self

10/10

Exceptional

12 Jul 2026

Jesus

Hotels were very clean and amazing especially for the price! Staff was nice!

Family_with_children

4/10

Poor

11 Jul 2026

Susana

Room smell bad found a roaches in the batroom

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Trisha

Kind of seems like they are either getting ready for renovation or closing down! I have never stayed at a place that was so incredibly not maintained! I should’ve taken photos. If you’re looking for something that is severely in need of work, this is the place for you! The bed was comfortable and the AC worked really great.

Family

4/10

Poor

07 Jul 2026

Cassandra

Technically the room was clean. Staff was kind of rude. Front staff at check in started off rude and quickly tried to change her attitude after I identified myself as a travel agent. However, everyone but the maintenance guy was rude and seemed to hate this job. We had maintenance because the TV didn't work. The shower couldn't regulate between hot or cold but continuously flipped between one extreme or the other. The linoleum floor wasn't even attached in the bathroom and you could see where the wall was rotted away in places. No outside garbage cans so people seemed to stack up their trash near the stairs. No microwaves. No breakfast. And there was a stack of boxes against the wall to the ceiling near the check in desk Area may once have had a restaurant and etc, but businesses seem to have closed down I will definitely NOT be recommending this hotel to any of my clients

Family_with_children

10/10

Exceptional

06 Jul 2026

Rafael

Microwave and fridge included

Partner

6/10

Pleasant

03 Jul 2026

Sonya

It was an okay stay especially for the price.

2/10

Poor

01 Jul 2026

Sally

We arrived after a long road trip quite tired with a truck full of camping equipment and a dog. We had made a request in the booking that we receive a quest room, on the first floor- knowing we'd have to shuffle a bunch of stuff we did not want stolen into our room. We received neither.
When I mentioned that we had made a request for these aspects the very bored young lady at the desk told me that you \"never read the requests\" and that the hotel was all booked up, so that was the only room available, (despite the parking lot being at BEST 1/2 full).
The room as a long trek from the front desk, there was NO luggage cart, (\"it had been taken\"), no offer of help, so, after a very had day, we ,2 seniors,( one pushing 80!)ad to suck it up and haul our stuff up and through the hallways to our substandard overly lit crappy room. using the inconvenient, out of the way extremely slow elevator.

The room was ok, clean, large, with no carpet, (good for dogs), but (as we discovered), IN DIRECT LINE OF AN OUTSIDE SPOTLIGHT shining right into the room at bed level. AND: the outlet on. one side of the bed was dead, preventing reading and charging ones phone. We were NOT impressed, to say the least!
The dog area is on the side of the parking lot, not appealing, no grass and marginally safe from cars coming around the corner.
Of all the hotels we've been over the years this is one of the worst- not only due to the room but also in great part by the cavalier attitude of the deskyoung woman

Partner

8/10

Excellent

30 Jun 2026

Constant

It was good for a motel in this class

Partner

6/10

Pleasant

28 Jun 2026

Zachary

No early check in, room was fine

Partner

2/10

Poor

28 Jun 2026

Susana

Honest review!
Rooms smell like smoke
It was very dirty walls bathroom mirrors floors
Smell bad
I will definitely not stay in here anymore

Partner

4/10

Poor

28 Jun 2026

Kristen

Dirty, roaches, unsafe, air conditioning is loud.

Self

6/10

Pleasant

27 Jun 2026

Shella Mae

The room is fine, but most of late night people keep power tripping knocking the door. and the last time i was check in no telephone on my room and no iron for clothes.

Partner

4/10

Poor

27 Jun 2026

Adam

Room should not have been made available. German cockroaches, dead beatles and bugs around room. Caulking in bathroom incomplete and nasty looking. Rubber base siding of tub came off. They don't vacuum so floor was dirty. So much space in the room but no chair, couch or suitcase stand. Real waste of space. Overall bad but staff was nice.

Partner

10/10

Exceptional

25 Jun 2026

Santiago

La atención

Self

2/10

Poor

25 Jun 2026

Ingrid

Don't think of spending your money here! I found out from locals - after I booked my 2 night stay- that this hotel is known for seedy stuff. The room I had for the first night was super run-down, and there was a crazy loud noise all night long from the bathroom fan system. The staff was very nice and gave me a different room the next day, but overall, this is not worth considering.

6/10

Pleasant

21 Jun 2026

Nathaniel

Most of the experience was okay. Front desk staff was very helpful and kind. Not sure if it was clear that breakfast wasn’t available or not, but was bummed there wasn’t anything in the morning. Didn’t need any assistance from the staff for our single night stay.

Still, the building itself revealed problems. We could hear all forms of noise from outside, along with clear, ecstatic voices of other tenants right next to us. It was as if we left the doors and windows cracked open, which I think could be remedied with proper inspection and sealant. Additionally, the shower water temperature varied significantly, which is likely due to old piping. I’m no plumber, and I’m sure it’s an expensive fix, but I imagine this could be fixed once for all future tenants.

Partner

4/10

Poor

20 Jun 2026

Melanie

I didn’t expect much from this hotel because it was the cheapest I could find. I appreciated the ease of check in and check out. However the property needs a serious update. The front doors to the rooms were so old they didn’t shut properly, it looked as if they weren’t closed all the way. Some of the door locks and knobs were broken or loose. There was splatter of who knows what randomly on the walls inside the rooms. The towels had stains on them which you could tell had been washed and rewashed. I overall felt very dirty staying there. I wiped the floors with paper towels that I brought from home and the dust, dirt and grime was unreal. I will say, I chose this hotel for the price and didn’t expect to spend much time in the room. The location is great if you are looking to spend the day at Oceanside. Fast food/restaurants all around, it’s next to a Target and Walmart so the convenience was nice. Right off the 78 freeway so just about a 15-20 min drive to the pier which is also a huge bonus.

Friends_and_family Family

2/10

Poor

20 Jun 2026

Emily

cig holes on bed and desk
pubes on towels

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Krystal

Not the most updated building but very convenient and super friendly staff.

Friends

4/10

Poor

18 Jun 2026

James

Room was dirty, smoke detector was covered in plastic, no room service, overall it is just old and not kept up

Self

6/10

Pleasant

18 Jun 2026

Raymond

Plenty of parking for oversized vehicles however the room and bathroom need major renovations. Walla were open on some areas, bathroom was disgusting although the lobby of the hotel was nice and clean. I will never stay here again.

Self

6/10

Pleasant

17 Jun 2026

Cynthia

The first room we entered that was booked smelled very bad like cat spray we had to go to office and tell them we want a coffee t room . She was very helpful and gave us a different room then the that room smelled like cigarettes I always book NON smoking room ! We were too tired to switch again so just stayed in the room . Staff are all very professional room beds are awful not comfortable at all but mostly clean

Family

8/10

Excellent

13 Jun 2026

Branden

The room was quiet for the location, bath was acceptable. The room I was in had a lot of patchwork which was unsightly in the bathroom area,

Self

6/10

Pleasant

13 Jun 2026

David

Front desk staff at check-in was friendly. The property itself is in need of overall maintenance and updating. Old mattresses, noisy box springs. A/C thermostat didn’t work. Missing floor tiles. Lines on tv screen. Hair dryer didn’t work.

Partner

10/10

Exceptional

12 Jun 2026

Cory

Clean and modern

Partner

6/10

Pleasant

09 Jun 2026

Ernest

Put us in a disibility room. Yuk.

Family

10/10

Exceptional

08 Jun 2026

David

A very helpful staff. Everyone wanted to help.

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Brent

My room #315 for 3 weeks had an adjoining room door & NOT acceptable. 4 different nights people were partying in the adjoining room which kept me awake all night! Also, every time room #311 front door was opened it made a loud squawking sound that should have been fixed. I reported it several times. That issue was not addressed! I didn’t have the time or physical ability to move all my personal belongings to another room!
Lots of people living in vehicles in the parking lot parked facing the doors watching every time I came to & from my room. Very uncomfortable! Drug users/tweekers were around.

Self

8/10

Excellent

08 Jun 2026

Abigail

Clean sheets, clean bed and clean bathroom and the room was so much larger than expected was a great stay thank you! 😊

Partner

6/10

Pleasant

07 Jun 2026

Steven and Norene

THE ROOM WAS CLEAN NOTHING REALLY BAD JUST SEEMED A LITTLE OLD. THE PRICE WAS RIGHT ,NO PROBLEMS TO REPORT INSIDE OR OUT BESIDES ONLY 1 ICE MACHINE WAY ON THE OTHERSIDE OF THE PROPERTY. YOU CAN SEE WHERE ICE MACHINES USED TO BE NOT SURE IF THEY ARE GETTING NEW ONES. BEDS WERE CLEAN BUT SEEMED TO BE IN NEED OF REPLACEMENTS NO BUGS ANYWHERE WHICH IS VERY GOOD INSIDE OR OUT THAT I COULD SEE. I WOULD HAVE LEFT QUICK IF I WOULD HAVE EVEN SEEN 1 SO I WOULD PROBABLY STAY AGAIN IF I WAS IN NEED OF A ROOM IN THIS AREA AGAIN.

Friends_and_family Family

2/10

Poor

06 Jun 2026

Ruth

I was given a room on the second floor that was a mishmash of 4 different rooms--one with 2 nonmatching couches off to the right of the entry w/ an overhead light, you entered into the bedroom--no telephone, no coffee maker though I had 1 coffee cup, ice bucket, but no cups, the other room was a closet. I had one hand towel, I wash cloth and 1 bath towel. The tub had no anti slip treatment to it, so I could not take real bath or shower, I \"bathed at the side of tub using the ice bucket to wash and rinse my hair, cleaning my legs by soaking my feet in bath water and a personal scrubber. I used the bath water and scrubber to clean the rest of my body. It was not a pleasant stay.

Self

2/10

Poor

02 Jun 2026

Harley

Just wasn’t a place to stay, not the best location and the ppl it attracted wasn’t for us!

Family_with_children

2/10

Poor

02 Jun 2026

Claudia

ROACHES IN THE ROOMS. Horrible experience, staff was amazing but it was non negotiable to spend the night in a room full of cockroaches and with a concentrated smoke smell. Staff was amazing and didnt hesitate to give a refund to go and stay somewhere else.

Family_with_children

8/10

Excellent

01 Jun 2026

Diane

Clean large room, Great Staff and good parking. Its a good location near the 78 FWY.
Just be prepared there are no sofa in your room. didnt bother us, we were always leaving early and getting back late. Great shops and restaurants around also.

Partner

8/10

Excellent

30 May 2026

Brent

Good air conditioners, ample parking, housekeeping does a great job & the staff is efficient & friendly.

Self

10/10

Exceptional

28 May 2026

Brent

Clean room. Great staff!

Self

8/10

Excellent

25 May 2026

Don

Little loud from highway. But overall not bad for the price

Partner

2/10

Poor

25 May 2026

Jessi

2 inch gap in the door. Missing paint, broken walls. Dead bugs on the bed. Clearly not as advertised

Partner

2/10

Poor

24 May 2026

Carolyn

Quick tip, if you stay at this place make sure you check your sheets with the lights on. Our sheets were dirty we realized the next morning. The room itself was clean but the bed was made with dirty sheets! The tv didn’t work either

Family

2/10

Poor

22 May 2026

John

Breach of contract. The rooms smell like smoke. It is not a healthy place to live in. The staff were rude and tried blaming it on my sense of smell. I have pictures proving the evidence of smoke.

8/10

Excellent

22 May 2026

molly

Not bad, the rooms with 2 beds are good sized, and clean. Slept well. You have to adk for a quieter room awsy from traffic. They have some on the back side.

Pet

10/10

Exceptional

20 May 2026

Brent

Great friendly staff! I have had NO problems with my room door key card. not working. Yay! The front desk is accommodating!

Self

4/10

Poor

20 May 2026

Penelope

I was looking for a cheap place to stay for a night but omg... no. I just ate the cost and drove to a Marriott Courtyard and stayed there instead. I will say the bed looked nice, bedding clean. The room itself was clean. Maybe it just depends what you are looking for but.. it was a motel, not hotel (clearly that was stated somewhere but I missed it. I don't do motels - especially on my own, for security reasons). When the door was closed, there was a big gap to the outside. My room was on the 2nd floor, and at the base of the stairs was a giant rat trap (I mean.. the entire vibe was a no but..) so I was in the room looking at this giant gap like... absolutely one of the rats they are trapping could come in. Or 20. The whole room felt like it was made of cardboard, except the popcorn ceiling which felt like asbestos. Every noise from the parking lot was like it was in the room - partly b/c it was a motel, partly b/c the walls were not thick, partly b/c of the gap in the door. I am kind of shocked at the high reviews. Anyway, you get the gist. I stayed in the room a total of 20 minutes (during which time I was booking a different hotel) so I cannot speak to a/c or overnight noise. The check in staff was friendly, parking was easy. If you are looking for a Marriott Courtyard level spot (which I was), this is not it. If you are looking for something else, maybe it is.

Self

10/10

Exceptional

19 May 2026

ana

Everything was good I hade a good sleep

4/10

Poor

17 May 2026

SUSANA

It smelled a lot like smoke even when it says it is 100% smoke free. I killed a roach right when I got there. There was rust in the shower. The sheets smelled like smoke

Partner

4/10

Poor

11 May 2026

Chris

Shower and ceiling were poorly patched. AC stunk. Couldn’t leave it on more than a few minutes. Key didn’t work in the first room and tv didn’t work in the second room. In poor condition in general.

6/10

Pleasant

09 May 2026

Shawna

Parking was good, room was clean, the door was bent and let the street noise and light in.

Partner

10/10

Exceptional

06 May 2026

Chris

Everything was great

8/10

Excellent

05 May 2026

Crystal

No issue with parking, the place had water issues, drains not working properly and worn down inside. Needs a total remodel!

Self

6/10

Pleasant

05 May 2026

Lark

Low budget but acceptable, clean and nice staff

Friends_and_family Friends

6/10

Pleasant

04 May 2026

Richard

Friendly staff, clean room and comfortable bed.
water would get cold sporadically during shower.

Friends_and_family Friends

8/10

Excellent

30 Apr 2026

Crystal

Clean and quiet

Self

4/10

Poor

29 Apr 2026

Josue

Found small roches in the bathroom . Ask for housekeeping and never happen

Partner

10/10

Exceptional

29 Apr 2026

Crystal

Clean, quiet room!

2/10

Poor

25 Apr 2026

evelyn

The shower head was too short. The bed was the best part.

Partner

10/10

Exceptional

22 Apr 2026

Erick

Easy checking in, free parking. Close to major shopping stores.

8/10

Excellent

16 Apr 2026

Alicia J

This hotel is fine. Breakfast is NON-existent. It's old. If you are just looking for a bed and a shower, you'll be fine.

Friends_and_family Friends

8/10

Excellent

13 Apr 2026

Michael

You had more than one vehicle with NO PLATES where homeless people were living.
Bad element in the parking lot.
Microwave locks after using, trapping contents inside. Had to unplug to reset.
You had non-guests coming into the lobby getting coffee and no front desk staff visible.

Self

10/10

Exceptional

09 Apr 2026

Khwaja

Nice and clean

2/10

Poor

31 Mar 2026

Cheyenne

We were placed in a room that should have been out of service for maintenance. The bathroom door was only attached by two hinges, there was hair on the bathroom wall, and a tile was missing. The TV was also not connected to the internet and could not be used.

When we contacted the front desk, we were told these were known maintenance issues and that maintenance would not be available until Tuesday, even though we checked in on Sunday. We chose to stay in the room only because we were traveling with family and wanted to remain nearby.

The staff response over the weekend felt dismissive, with little urgency to address the concerns. We did not receive an apology until checkout.

Overall, the condition of the room and the lack of response made this a disappointing stay.

Family_with_children

6/10

Pleasant

29 Mar 2026

Manda

There was no breakfast they said they don’t do breakfast anymore

Partner

6/10

Pleasant

29 Mar 2026

Briseyda

Staff were very nice. Unfortunately room had odd odor , walls were peeling, floor boards were lifting off and the bath tub was gross. Overall would not recommend unless absolutely necessary. The whole room made me feel dirty.

Self

4/10

Poor

28 Mar 2026

hector

They did not have complimentary breakfast. False advertisement. I wish the hotel would of told us ahead of time. That's the main reason i booked this place. I have a family of 4 and we stayed 3 nights. So anytime i can save some money on food i take advantage. But not here. So i wouldn't book.

Family_with_children

4/10

Poor

28 Mar 2026

Blayne

Door dead bolt did not work, hardware falling off the wall, cig burns on the tables

10/10

Exceptional

27 Mar 2026

Jorge

The hotel is in good area
Shopping Center ,gas station,fast food.close to the area

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Daniel

The place is decent. Front staff some are awesome one girls in particular she works the morning her name maybe Amanda.not sure ..but shes always in the mornings. She the rudest. She acts like shes above everyone

Friends

2/10

Poor

23 Mar 2026

PATRICK

Place was very rundown and was not a place to stay , a lot of call girls worked there and the whole room was rundown , horrible place to stay

Self

4/10

Poor

22 Mar 2026

Meghan

First room smelled like smoke, next room was ok smell wise but had cupped pain, taped floors, missing handles in closet doors…

Would never stay here again

One plus, bed were comfy

Friends_and_family Family

4/10

Poor

22 Mar 2026

Mario

Yes

4/10

Poor

21 Mar 2026

Hermenio

roaches in my room

8/10

Excellent

21 Mar 2026

Beverly

Good parking. Average over night stay.

Partner

4/10

Poor

17 Mar 2026

Mary

Poor water pressure, room floor was filthy (left my feet black), and pool/pool area looks unmaintianed

6/10

Pleasant

16 Mar 2026

Victoria

Over all it was ok they still haven't returned deposit to my account

2/10

Poor

15 Mar 2026

Suzanne

Cockroaches! My husband killed at least a half a dozen cockroaches in our room and watched more that he could not get crawl back into the walls. I was told they serve breakfast in the lobby, but ugh! Would you eat somewhere where cockroaches kept you up all night?

When I told the woman at front desk when we checked out before staying the second night her response was, “okay.” I told her we we cannot stay in a cockroach infested room and she said “okay”. No embarrassment, no concern, surprise. Based on her response, I suspect they are well aware that their facility is overrun with vermin.

Bonus, when I called her on her response she said, “Well, you seemed upset, I don’t know what to do.” She ultimately offered to refund me for the night I didn’t stay, but forgot to give me a receipt. I went back for it, and, of course, she did not, infact, refund me the second night. So, vermin and lies. That is what you get at Days Inn by Windham in Vista.

I

2/10

Poor

15 Mar 2026

Hugo

Will not be recommending this hotel anymore. The beds were so much smaller, twin to full, not queens. we had roaches, not enough towels, the breakfast lacks options.

Family_with_children

2/10

Poor

09 Mar 2026

Jennifer

Arrived after a 14 hour drive to a room with a cockroach. Went back to the front desk, requested a new room. New room was dirty, bathtub filthy and smelled of Marijuana.
Glad I booked through Expedia so I could leave and get a refund. Lots of homeless people in and around the hotel. I don’t need anything fancy but I definitely wouldn't stay here. Sleeping in the car sounded like a better option.

Partner

6/10

Pleasant

06 Mar 2026

Gary

Walked in the room to a smell, turned on a/c and left for a while, came back and the smell was still there…. All night

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Cynthia

The air conditioning did work great! We had a couple of really warm days and needed to use it.
The staff here is always great, very friendly and always always willing to help me. I have mentioned many of the staff members before in review of this property. Juan and Mariah at the front desk always remember my name and my room number since I’ve been here long-term. Everyone everyone does a great job here!

Pet

8/10

Excellent

03 Mar 2026

Richard

The suite we were in was spacious and very clean. It did, however, need more furnishings ( table, chairs in the living room) and pictures, art would help the overall decor of the unit.

Partner

8/10

Excellent

24 Feb 2026

Don

Clean rooms, nice staff, only bad part next to highway and firestation. Busy night for firemen

Partner

6/10

Pleasant

24 Feb 2026

Jennifer

It was alright no continental breakfast just like snack and coffe shower was dirty microwave didn’t work for one night it was ok but not for more

Family_with_children

2/10

Poor

22 Feb 2026

Lawrence

Beds were Tiny. Several roaches were found in the bathroom. Staff notified, and they said that's just how things are. Never book here if you have options. The entire outdoor area was disgusting and smelled like urine.

Family_with_children

2/10

Poor

21 Feb 2026

Michelle

No staff support. Unsafe neighborhood. Found 2 roaches in my bathroom. Someone upstairs kept smoking weed inside their room and the smell was bad. Housekeeping had to be requested. Not worth the money and hassle.

Self

4/10

Poor

20 Feb 2026

Moises

Shower was clogged as well as the sink. Night staff was really rude. Breakfast appliances did not work. Really rough stay

Friends_and_family Family

2/10

Poor

20 Feb 2026

Jennifer

Room 120 had a dead roach on the bed and many living in the bathroom.
Room 218 had a bath tub full of stagnant water with hair, sludge, yellow slime and dead bugs. Also roaches in the bathroom.

2/10

Poor

19 Feb 2026

Kent

The whole experience was terrible.

Self

6/10

Pleasant

16 Feb 2026

Carmen

The room was comfortable; however, it is very noisy since it is near the freeway. The hallways were dirty as it seems there are homeless people staying there and leaving a lot of trash. The elevator was not working. We saw few employees around, but they don´t acknowledge the customers. There is a lot of things that could improve: cleanliness, courtesy, and if windows could be replace with ticker glass to avoid all the noise. I don´t thing I will consider staying there again,

Leisure Family

4/10

Poor

15 Feb 2026

agustin

Room was fine as would expect for the price. Property has open parking and no security on premises. There are transients that made tons of noise at night that made it difficult to sleep

Friends_and_family Family

2/10

Poor

15 Feb 2026

Antonette

There was cockroaches, the staff did not do anything when I called in the middle of the night due to people up all night working on vehicles and fighting. I also had to call do to homeless people sleeping and the stairs. Staff said they would send the security but nobody showed up. I felt very unsafe.

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

julie

Smells like cigarettes as soon as you walk in the room

Friends_and_family Family

2/10

Poor

15 Feb 2026

Roseanne

It smelled like cigarette smoke, we had asked for ground floor due to my spouses mobility, ADA disability and we were only given a third floor room. Elevator was broken. We had no option for other rooms, we arrived at 1 AM and we’re told we could cancel or take the third floor room. The refrigerator was unplugged in the room and had no place to plug it in so was not functional the entire hotel complex was populated by unhoused people because they told us the hotel was sold out and there were no cars in the parking lot. We were disturbed at 2 AM by someone banging on the door, looking for Larry, Hotel staff later told us Larry had lived in our room for three months when we raised these issues and problems with staff, they were told they had no way to fix the problem and we could move to a better room in the morning, but the next day we were told they were sold out and they could not move us rooms
Overall, a terrible experience

Friends_and_family Family

2/10

Poor

10 Feb 2026

Andre

10 days later and i still have not received my deposit

Business