Name: Extended Stay America Premier Suites - San Diego
Address: 1480 Grand Ave, San Marcos, US

6/10

Pleasant

24 Jul 2026

Xiomara

It was clean, beds were ok, not as comfortable for the price. I liked that they had a stove, microwave and refrigerator in the room. The gentleman that checked us in was nice. The lady that was working early morning setting up the coffee was not friendly, she needs better customer skills. Asked for later check out and they did not accommodate the request even though the place was so expensive in the first place. $300 very expensive for that type of hotel and no breakfast, no swimming pool. I feel like I got ripped off.

4/10

Poor

24 Jul 2026

Erick

They offer breakfast and when you get there theres coffee and nutribars thats it . We got ice and it smelled like there was something rotten in the ice machine. There was a bunch of homeless people working on there cars all through the night which made me feel like something was gonna happen to my car. In pictures there was a pool which my kids where excited for we get here theres no pool over all a terrible experience to get too after 6hrs of driving regret every penny.

2/10

Poor

16 Jul 2026

Monica

There was no pool. The reception never answers phones. They couldn’t bring more towels and had no extra blankets. Breakfast was just muffins and they had no creamer for coffee

Family_with_children

2/10

Poor

12 Jul 2026

Lynette

Tv didn't work. The floor was disgusting. There was a huge crack in the tub covered by a patch that I sunk into and almost fell. Sheets were dirty. Everything felt very unclean. The hall way smelled very bad. Will never come back. Walls were very thin.

Friends_and_family Family

4/10

Poor

11 Jul 2026

DEEPA

Very unclean, rooms, hallways. Very dirty

10/10

Exceptional

10 Jul 2026

Alice

Great service! Nice staff members, clean room and great location!

Family_with_children

6/10

Pleasant

07 Jul 2026

Emily

Found pubes stuck to the shower curtain and the front staff left me outside for 10 minutes. I rung the doorbell, spoke to the front staff and they mumbled something and left me standing outside for 10 minutes. I finally rung again and they finally came out to let me in for a late night check in.

Partner

2/10

Poor

05 Jul 2026

Will

The place was dirty with hair and some sticky stuff on the floor by the bed from prior guests. The tub had broken and loose fixtures with the stopper now working preventing the use of the tub. The shower would only give hot water so the only option is to shower in scolding water or not shower at all. The bed were uncomfortable and the power went out in the middle of the night preventing us from being able to sleep. So if you have a condition requiring a CPAP or power to sleep, don’t rely on this hotel. They are not prepared and don’t have the appropriate backups. It was so difficult to reach any staff while the outage was happening and no info was given by the hotel.
Be forewarned!!

Family_with_children

4/10

Poor

03 Jul 2026

David

The staff were all great, the place was rundown and had a lot of shady characters around the property here and there. Would be great if they charged \"budget\" motel prices, but definitely not worth the money, you can find much better for the same price elsewhere.

Self

4/10

Poor

28 Jun 2026

Ellen

This hotel was definitely not worth it's price tag. The rooms were very basic without any amenities provided. No shampoo or conditioner and I had to ask for a hairdryer at the front desk daily. The beds were squeaky and the sheets were questionably clean. The bathroom light wouldn't turn off. The breakfast consisted of dried oatmeal packets and since the hot water machine was broken, the only way to make oatmeal was to add cold water and put your paper cup (yes a cup because they had no bowls) in the microwave. There was a creepy man who stood outside my first floor window for 40 minutes and when I asked if I could move to a higher floor because I didn't feel safe, the staff told me they could not accommodate that request. The gym consists of 3 machines in a room the size of a closet and there is no pool. Do yourself a favor and don't waste your money here.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Dana

Clean and wuiet

10/10

Exceptional

25 Jun 2026

Jordan

The hotel has Amazing staff!!

10/10

Exceptional

25 Jun 2026

Jordan

Samantha was extremely helpful

8/10

Excellent

22 Jun 2026

Aidan

Bed was only uncomfortable part of the stay. It was very uncomfortable.

Partner

8/10

Excellent

16 Jun 2026

Martha

Unfortunately, the only room available was a handicap room. It was not what I expected. It wasn’t until I checked out that it was explained to me that there was nothing else available. I was very disappointed with the room. It had a crack that had been patched up in the shower. However, the staff were very nice and helpful. I did feel safe in my room.

Self

6/10

Pleasant

15 Jun 2026

Kristine

Pros: Close to Kaiser surgery center, decent price, plenty of charging ports, A/C worked well, good water pressure in shower

Cons: No coffee in room or lobby, facility upkeep lacking (smoke smell in stairs & hallway, stains in carpet, trash around property), stains on sheets, bathroom looked unclean, front desk staff unable to provide kitchen items listed on placard in kitchen, men lingering outside drinking beer by their truck (instead of in their room).

I would not recommend this hotel unless you’re a contractor or construction worker needing a place to stay away from home short term for a job.

Partner

8/10

Excellent

14 Jun 2026

Wilburn

A grab bar in shower would be safer.

Self

6/10

Pleasant

10 Jun 2026

Farshid

Clean room plenty of parking only problem is trash cans in the hallway

Business

2/10

Poor

10 Jun 2026

corina

Unfortunately, the experience was very uncomfortable. There was excessive noise throughout, making it difficult to relax or enjoy the atmosphere. Overall, it was not a good experience and did not meet my expectations.

Partner

10/10

Exceptional

29 May 2026

Henry

Staff completed all necessary for our stay

Partner

2/10

Poor

25 May 2026

Delia

There is no pool! There is hardly anyone at the front desk if u need help! They have no hair dryers! Always low on hand towels! The continental breakfast was a waste!

Friends_and_family Family

6/10

Pleasant

25 May 2026

Alma

Room was clean, but they need to change the carpet in the hallway it smelled like trash and the elevator was very dirty.

Family

8/10

Excellent

25 May 2026

Gregory

The mattress on the bed was uneven, with a bad bedframe and very low, especially for a accessible room. The shower had no marking for hot or cold to safely adjust the water temp. The drain stop was loose in the drain and useless. The water control to direct the water to the shower head, hand control or the spigot was difficult to operate. No directions, as water always flowed out of the main shower head. A quick stay, and would have been more of a problem for a longer stay. Good value overall.

Family

10/10

Exceptional

21 May 2026

Jordan

Amazing staff and great stay

10/10

Exceptional

21 May 2026

Gwendy

Good 🏨

8/10

Excellent

16 May 2026

Lori

Clean and safe

10/10

Exceptional

14 May 2026

Ana

Easy parking, central location, great food nearby

Self

10/10

Exceptional

13 May 2026

Beatrice

Everything was great

10/10

Exceptional

11 May 2026

Kaneisha

Clean rooms great staff and a great grab in go breakfast

Partner

10/10

Exceptional

04 May 2026

Jaycie

Clean room. Staff friendly. Parking great. Super nice location. No issues at all.

8/10

Excellent

03 May 2026

Garland

Decent place to stay for the money. Room and hotel itself was clean. A couple things I found strange was the bed wasn't even mounted to the headboard, therefore noisy just moving around. Also, didn't have shampoo, conditioner or lotion in the room. Had to ask the front desk to get a tiny bottle of shampoo.

Family

10/10

Exceptional

29 Apr 2026

Ebony

This property has a fitness center which is very unique for Extended Stay property and I do appreciate the grap and go breakfast was top-notch

Pet

6/10

Pleasant

28 Apr 2026

Luis

No shampoo, lotions basic essentials for restroom

10/10

Exceptional

27 Apr 2026

Nito

Parking was excellent. I didn't need laundry services during this trip, but its great to know they are available for next time!

Self

10/10

Exceptional

26 Apr 2026

Elijah

The Staff were helpful as it was clean facility

Family

4/10

Poor

26 Apr 2026

Gil

Noisy, AC issues. Loud people above us all night. Just not a good stay overall

Partner

10/10

Exceptional

25 Apr 2026

Stephanie

Clean rooms and easy transactions

Business

8/10

Excellent

24 Apr 2026

John

No you can’t use our WiFi if you have checked out. Do you really want a friendly review?

Self

10/10

Exceptional

20 Apr 2026

David

Clean and safe. No zombies walking around. Staff was awsome. Would stay again if in the area.

6/10

Pleasant

13 Apr 2026

Catherine

Overall, the hotel was not horrible, but it definitely wasn't great either. The room itself was very clean, and everything was in good working order, albeit very cheap. The beds are literally mattresses on metal frames with a fake little headboard, and because the floor is wood, the beds move very easily. Speaking of the \"wood\" floors, this causes the sounds above/below to amplify, so footsteps overhead kept us up all night for one of our nights. The hallways looked like they hadn't been vacuumed in weeks, and the \"breakfast\" included a couple packets of oatmeal and 2 prepackaged mini muffins, with coffee or hot chocolate. The area was fine; no complaints there. Again, the 3 stars are purely because the room felt clean, which ranks high in my book, but everything else was disappointing and unappealing. Won't be staying there again, or any extended stay for that matter, wince their probably all as cheap

Family_with_children

6/10

Pleasant

12 Apr 2026

Heather

There was plenty of parking. The room had tiny little gnats. The sheets on one of the beds didn’t look clean. We hardly saw staff - had to call the front desk multiple times to get someone to answer. We’d go down to the desk, but there was no one there. We reserved a room for 4 people - received 1 wash cloth and told there were no more.

Friends_and_family Family

4/10

Poor

12 Apr 2026

Chantique

This hotel has the most uncomfortable beds. Kitchen items have to be obtained from the front desk, staff are rarely available at the front desk. The hotel feels unsafe at night with several strange men often hanging out in the parking lot. You can hear noises from every surrounding room due to poor soundproofing and are is loud.

Friends_and_family Family

4/10

Poor

04 Apr 2026

John

Someone else’s curly hair on the bathtub, Staff was friendly except the morning desk clerk, had cigaret holes on my blanket but I had to take it down to exchange it? WOW! After the blanket replacement, I kept getting bug bites but the only thing that hotel management is saying - “we shouldn’t have “. It I have the proof all over my body but nothing else was processed afterwards,,, Feeling “not so welcoming to Extended Stay “. WHAT WOULD YOU DO?!?

Self

8/10

Excellent

29 Mar 2026

WILLIAM

There was plenty of parking, the room was very clean, and the staff was exceptionally nice and helpful.

Family

10/10

Exceptional

29 Mar 2026

Alfredo Ulises

Good parking. Clean room. Good service.

Self

4/10

Poor

27 Mar 2026

Kim

Kitchen was not supplied with anything. There was vomit in the elevator and strong odors in the hallway.
We would not recommend this hotel.

10/10

Exceptional

24 Mar 2026

Esmeralda

Clean and comfortable rooms

8/10

Excellent

23 Mar 2026

Tamara

Ok

6/10

Pleasant

22 Mar 2026

MICHAEL

Noisy, thin walls and right next to freeway so we didn’t get much sleep. Also priced way too high for what it is.

2/10

Poor

17 Mar 2026

Devin

Lingering homeless outside property. We had to request the sheets to be changed out because they were never changed before we arrived. We only know this because there were tiny blood spots on the sheets.

Partner

6/10

Pleasant

15 Mar 2026

Perry

The front desk specifically Melanie was very accommodating with check-in. However the hallway on the fourth floor was dirty and smelly and there was a verbal fight going on in the middle of the night. Scary.

Partner

6/10

Pleasant

14 Mar 2026

Karen

At $100/night, I wasn’t expecting the Ritz, but still.
- Gym is tiny/useless. 3 machines. No weights. No mats.
- No outside space to sit.
- Room smelled a little like pee. Hallway super smelly.
- Sheets and bathroom clean but, really dirty/dusty under bed.
- Soap in bathroom. No cups. No shampoo. No conditioner.
So, it’s very basic. Set the bar low and you won’t be disappointed. It’s in a great location.

Self

10/10

Exceptional

02 Mar 2026

Anthony

Great hotel

4/10

Poor

24 Feb 2026

Cathy

Friendly staff - room ok
Smelled like stale smoke and room freshener

Family

10/10

Exceptional

24 Feb 2026

Rachel

Great

Self

2/10

Poor

23 Feb 2026

Johnny

This is not the first time that we stay at this hotel however it is the first time that we had an experience. Since we arrived we noticed that there was homeless activity outside the hotel, something we had not seen before. We failed on save as we noticed a lot of people hanging out and around the parking lot.

4/10

Poor

22 Feb 2026

Lance

Cleanliness of the hotel. Halls were disgusting and the room was not awesome.

Self

10/10

Exceptional

16 Feb 2026

Andrea

The room was very clean, a wonderful stay.

Leisure Partner

10/10

Exceptional

16 Feb 2026

Heather

Great service

Business Self

10/10

Exceptional

15 Feb 2026

Roben

All of these

10/10

Exceptional

12 Feb 2026

Jordan

Amazing

4/10

Poor

10 Feb 2026

Candice

Room had a very weird smell. Floors were not clean. Guest were drinking, blasting music in the parking lot. It did not feel like a safe environment being solo. Sheets had a small stain

Business Self

8/10

Excellent

09 Feb 2026

Laura

The bathroom was not sufficiently clean when we arrived. The bathtub had hair. Otherwise the room was clean. The Trash can on each floor was overflowing on a regular basis and needed more frequent emptying. The kitchen was a definite positive. After two nights of noise above, the staff was able to move us to the 4th floor which was much appreciated. This was an economical no frills option that meet our needs.

10/10

Exceptional

07 Feb 2026

James

Amazing staff clean and comfortable room

10/10

Exceptional

05 Feb 2026

Sindy

Room was clean and the desk guy was friendly, convenient location and affordable price

10/10

Exceptional

03 Feb 2026

Daniel

Staff

Business_and_leisure Self

8/10

Excellent

02 Feb 2026

Nancy

Room was clean. Staff was wonderful. The free breakfast is done muffins, oatmeal packets, and granola bars. The coffee was ok. We didn't have a shower curtain and had to wait until after 8 am when housekeeping got in. The charger/outlet between the beds had some sort of timer. My CPAP kept shutting off like every hours and a half.

Leisure Family

6/10

Pleasant

02 Feb 2026

Vince

The hotel was okay.

Friends_and_family Family

6/10

Pleasant

26 Jan 2026

Michael

Advantages: very clean & friendly staff
Disadvantages: they allow pets- there were 2 Dogs barking in my hallway at 10pm at night & couldnt sleep

Leisure Self

6/10

Pleasant

25 Jan 2026

Magdalena

We got a room on the 2nd floor, when we entered the elevator it smelled like trash and when we arrived on our floor it really smelled like trash. The trash bin in front of the elevator was overflowing and it smelled of trash the entire 5 days of my stay. There were no amenities in the room, and it was not clear upon check-in that we could get toiletries and kitchenette items. The quality of the rooms were dusty and it seemed like it had been a while since the room received a service. Overall the space was sufficient for the stay but I won’t recommend this to location to anyone.

Leisure Family

6/10

Pleasant

16 Jan 2026

CHRISTINA

The room was clean

Business Partner

10/10

Exceptional

02 Jan 2026

Ana

Friendly helpful front desk

10/10

Exceptional

01 Jan 2026

Shant

We were traveling for Christmas and needed a pet-friendly place that was also comfortable and well maintained. We came across Extended Stay America, and it truly exceeded our expectations. The hotel was only 10 minutes from our family’s home, with plenty of stores and restaurants just two minutes away, which was perfect for last-minute Christmas shopping. The staff was very friendly, the hotel was quiet, Overall, we really enjoyed our stay and will definitely stay there again.

8/10

Excellent

29 Dec 2025

Trent

It was good and clean

6/10

Pleasant

28 Dec 2025

Shelly

Bed was decent, everything was clean, not really a lot of comforts or amenities but it was good. Neighbors upstairs pretty much reunited our sleep-someone let their kids run back and forth from 7-11pm and again from 6:30 am on until we left the room. Called the front desk, didn’t really make a difference. I get it, I’ve traveled with kids. It’s hard to keep them still in a hotel room, but hours and hours and hours should not be acceptable. If someone complains, then the hotel should put them on the first floor.

2/10

Poor

27 Dec 2025

PHEMARA

Smelly hallways from garage and roaches in room as soon as we entered. We left immediately. Front desk staff acted like there was no issue with anything even though we had pictures.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

Shirley

Easy in check in. Close to where I needed to be.

Leisure Pet

10/10

Exceptional

26 Dec 2025

Laura

Courteous staff. Room clean.

4/10

Poor

22 Dec 2025

Stephanie

Kept losing power in the room. Throughout the night thought it was motion sensor but

10/10

Exceptional

21 Dec 2025

christopher

Son was getting married and we needed an early check in on the 14th. They were very quick to accomodate us. Friendly staff.

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Ana

The only negative was minnimal access to fresh air and noisy AC and large refrigerator was intermittently noisy. No coffee maker in room but should be standard.

10/10

Exceptional

12 Dec 2025

AXEL

Quick check-in, friendly receptionist, clean room. No complaints.

Leisure Self

10/10

Exceptional

09 Dec 2025

MariaH

NA

Friends_and_family Family