Name: Hotel Casa Zañartu
Address: Avenida Compañia de Jesus, 1520, Santiago De Chile, 8340401, CL

8/10

Excellent

19 Jul 2026

Helen

Good location for the hop on bus tour, not many restaurants locally. But 15 mins walk away and there were plenty.
Breakfast was the same everyday, not great if you don't eat ham. Beautiful decor and a good hot shower

Family

4/10

Poor

24 Jun 2026

Matthias

Our room was right next to the restaurant. We could hear people talking outside and hear the music of the restaurant. Maybe other rooms are better but I do not recommend this one.

Partner

10/10

Exceptional

28 May 2026

Jorge

La propiedad busca tener un concepto historia y modernidad. Muy bonito me parecio... Sin lugar a duda su personal es excelente

Self

10/10

Exceptional

11 May 2026

Chonita

I thoroughly enjoyed my stay at this hotel. From the moment we arrived, the staff was incredibly welcoming and helpful. Daniella went above and beyond to ensure that my husband and I had a pleasant experience. She resolved our initial reason for visiting on the first day, allowing us to enjoy a bit of our trip. Oscar, an exceptional staff member, was particularly attentive to our needs. The entire staff was kind and accommodating, making our stay truly memorable. I highly recommend this hotel to couples. The continental breakfast offered traditional Chilean cuisine, adding to the overall experience.

8/10

Excellent

01 May 2026

Victor

Hotel is centrally located and within walking distance from major attractions in the Center of Santiago, also close to M stations. Hotel has historic charm, which I appreciate, but could make good use of a face-lift (painting and furniture primarily). Breakfast is limited and slowly served in the morning; it needs improvement in the way it is handled. Reception staff were very helpful and internet connection is strong.

Self

6/10

Pleasant

29 Apr 2026

Patrick

The hotel has a lovely old world charm about it. The staff are warm and friendly. The hotel is in a good location downtown. However the bathroom was extremely small 1.5m X 1.5m which is a little bit inconvenient especially in the shower cubicle. It appears all the rooms open out onto or are above the cafe on ground floor. From 8pm to 8am the rooms are very quiet but the chatter and chair moving is constant from the cafe and can be a bit annoying if in your room during the day. The breakfast was only one option. The same served to everyone but was okay. But a buffet would be better. I was mildly happy with the hotel but would probably choose elsewhere next time

Self

10/10

Exceptional

27 Apr 2026

Lea

We are two women from the USA in our 60s who stayed here for ten days, and we loved it. The staff was wonderful: helpful, patient with our Spanish, and friendly yet professional (special thanks to Jose!). The building is beautiful, our rooms were quite comfortable, and we enjoyed the breakfast (you can order cappuccinos etc if you don’t like Nescafé). The location was great for walking and the subway (Uber is also easy here). We would love to return.

Friends

10/10

Exceptional

11 Apr 2026

Patrick

The hotel is well located and is in a safe area The room was not overly large and is a bit dated. Some noise does come up from the internal cafe downstairs with loud talking and furniture. The staff are very friendly and helpful. A number of restaurants nearby.

Self

10/10

Exceptional

08 Apr 2026

Patrick

The hotel is very quiet and safe. They serve a beautiful breakfast that comes with the room. The front desk is very friendly and helpful to english speaking guests.

Self

10/10

Exceptional

30 Mar 2026

SEAN PAUL

ALL MUY BUENO

Self

10/10

Exceptional

25 Mar 2026

Yu Yin

The Hotel is nearby metro station, easy to travel around the city low fee
Breackfast service is good, coffee, yogur with granola, orange juice, sanwich or bread toast with butter and cream.
Close to goverment buildings and (presidential house, cathedral, etc.) nearby you have shoppings and malls not as big as Las condes or Arauco. but if you're looking to buy there're good options
The room is nice and spacious, have all you need bed, extra blanket if it's cold. Have AC and heating equipment
The Staff is kind and polite.

Friends_and_family Friends

4/10

Poor

14 Mar 2026

Jesse

It’s quite old and run down. I stay at 30+ hotels per year and it is definitely not a four star hotel.

Self

4/10

Poor

09 Mar 2026

Alexandra

No pleasant shops nearby; nowhere good to eat nearby. Neighborhood is seedy. Room was dark, hot, and insecure.

Self

10/10

Exceptional

18 Feb 2026

charles w

Great historical building, hotel is clean and the staff very helpful

Self

6/10

Pleasant

18 Feb 2026

Norman

The rating on Expedia was 4.5 star hotel. It is a 3
Star at best. Air conditioner hardly worked. It was quite hot thankful to have a fan on full all night to sleep
Absolutely no extras- lotion/ room water/ room had 1/2 roll of toilet paper in the bathroom when we arrived - had to ask for more toilet paper and towels as the room was never cleaned in 4 days. Hair blow dryer didn’t work, very poor lighting for putting on make up in the bathroom. Very hard to get ready from a women’s point of view.
Employees were not attentive - we would like 2 towels- response was I’ll bring them in a while.

Partner

8/10

Excellent

08 Feb 2026

Tessa

Quaint spacious room. Staff very friendly. Packed breakfasts for days with early starts. Great value and location.

Leisure Partner

6/10

Pleasant

06 Feb 2026

Santos

The bathroom it to small. There is not air conditioner

10/10

Exceptional

26 Jan 2026

Matt

We enjoyed our stay at the hotel. Staff were exceptional and accommodated us for an early check-in. Our room was in a decent condition. The complimentary daily continental breakfast was a bonus during our stay.

Leisure Friends

8/10

Excellent

06 Jan 2026

Josef

Hotel close to Metro and downtown only a few blocks away. Staff helpful throughout the stay. Received room on ground floor next to the courtyard, which meant noise till 9pm and also no window in room. Bathroom had a faulty toilet which would constantly flush, Shower drained really slowly. Breakfast was pretty basic and only variety was the filing of the sandwich

Self

10/10

Exceptional

01 Jan 2026

Andrew L

A cool, quaint little hotel nestled in a real neighborhood of cafes, bakeries, and shops. It was a few minutes walk to the historic downtown and all it offers. This was a nice change from the faceless sterile hotel chains.

Leisure Family

4/10

Poor

16 Dec 2025

Daniyar

No a/c, instead a portable machine, which doesn't cool, but makes very loud noise. Everything is old and outdated, needs renovation at least once in 50 years, no? In 4 nighrs never changed bed linens, nor towels. Do not recommend at all.

10/10

Exceptional

11 Dec 2025

Joseph

Staff was great, helped with an extra late check in and check out (providing snacks at checkout since we wouldn't be able to have breakfast). Organizing a ride to and from the airport was also easy through them. Room was clean but a bit dark and squeeky floors. Good stay overall

Partner

10/10

Exceptional

03 Dec 2025

David

centrally located near subway. short walk to Lastarria and many great restaurants. Nice, helpful staff. Good WiFi and areas to use computer.

Leisure Self

10/10

Exceptional

01 Dec 2025

Mara

The staff were very helpful. The hotel had lots of charm and history. Breakfast was good. The location is not in a tourist part of the city which was disappointing at first but allowed us to see more of Santiago.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Maiko

Very nice, helpful staff

Partner

10/10

Exceptional

24 Nov 2025

John

Hotel Casa Zañartu has a great, old-world vibe. It’s not modern, and that’s a plus. It has high ceilings, hallways with couches and paintings. It is fun, funky and comfortable. It is also in a great location in Santiago’s Historic Core — walking distance to the Plaza de Armas, Museum of Pre-Columbian Art and the Moneda Palace. There are mom-and-pop markets across the street and multiple eating options nearby, including a food truck court. For everything else the Santa Ana Metro Station is one block away.

Friends_and_family Family

8/10

Excellent

19 Nov 2025

Luis Adriat

Great location.

Breakfast starts at 7:30 but it’s more like 7:45. It sucks when you have to leave for a tour at 8 and it’s not ready yet.

Leisure Partner

8/10

Excellent

12 Nov 2025

Lidia Anna

Good

8/10

Excellent

05 Nov 2025

Glen C

Very friendly staff, excellent location. Continental breakfast was very filling and restaurant food was very good.

Leisure Self

8/10

Excellent

02 Nov 2025

Bobby

Simple room with not much amenities. The shower was not draining properly - took a while to drain out. On a good note, the receptionist was able to let us check in early for free. The bed was comfortable. Good breakfast as well!

Leisure Friends

8/10

Excellent

15 Sep 2025

Lauren

Nice place to stay

The front desk staff were kind and helpful. The room was beautiful and unique. The only negative was that the bicycle storage outside my window woke me up in the mornings. The bath mat and extra blankets could’ve been cleaner but overall, a nice hotel.

Self

8/10

Excellent

14 Sep 2025

Lucecita

Very Good

Friends_and_family Friends

10/10

Exceptional

27 Jul 2025

Nadezhda

Very helpful and friendly staff with good recommendations. The hotel is in walking distance to the historical center of Santiago and it is well mainained

Leisure Family

10/10

Exceptional

10 Jun 2025

maria

Great historical hotel overall with amazing and kind staff. Only complaint was the noisy street right outside the windows.

Leisure Friends

10/10

Exceptional

06 Jun 2025

maria

Very nice historic hotel. If you enjoy antique architecture and style you will love it, which we do hence we enjoyed a a lot!

Leisure Friends

8/10

Excellent

06 May 2025

Daniel

The hotel is in the condition expected for a historic building that has not had many upgrades. It is fairly comfortable and it is within walking distance of the Plaza de Armas and Casa de la Moneda. The staff is a bit forgetful and can throw your plans off. We requested for the breakfast to go on two occasions as they had offered when we checked in, but the staff forgot to request it to the kitchen and we had to purchase food elsewhere. Also, they offered to arrange a ride to the airport on our way out and we accepted and requested a van (four people with large suitcases) but when we’re picked up it was a small sedan. The driver said that the hotel staff did not make a special request for a larger car. So, overall, an okay stay, but definitely need better staff.

Leisure Friends

6/10

Pleasant

23 Apr 2025

Ronald

I was led to believe it was four stars. I had room opening into a courtyard which was a restaurant during the day. The room has very few plugs and certainly no USB. Towels are old, worn and stained. Bed was good and sheets clean.

10/10

Exceptional

01 Apr 2025

Zygmunt

Good location, good value for money

Good value for money, great location, great service, breakfast acceptable minimum, very comfortable beds, no aircon may be a problem in the summer, in mid March opening the window in the evening and keeping it ajar for the night solved the no aircon problem
Overall, we will stay again and not hessitate to recommend the place

Partner

10/10

Exceptional

22 Mar 2025

Verified traveler

Helpful staff

The staff at Hotel Casa Zanartu were so helpful. We had issues with an excursion we wanted to book and they walked us through the whole thing. Even called the company for us and translated the exchange.

Partner

8/10

Excellent

02 Mar 2025

Verified traveler

A piece of history

If you want a piece of history it's a good place to stay.
Location is good.

Self

6/10

Pleasant

25 Feb 2025

Verified traveler

First room very small and so upgraded. Second room was larger but had no proper air conditioning and faced onto a noisy courtyard. Breakfasts of low quality and had to upgrade coffee to avoid Nescafé packets. Front desk said area around hotel not safe at night although we nevertheless walked around. Staff, however, were very helpful at a hotel where infrastructure needs to be upgraded.

Leisure Partner

8/10

Excellent

18 Feb 2025

Timothy

It's a rather quaint building that isn't fancy. We just chose it more or less at random from the map, as it was fairly cheap. The front desk people have been very helpful and spoke good English. Overall, we're quite pleased with it.

Leisure Partner

8/10

Excellent

23 Jan 2025

Matheus

Historical place, but also very old. Great staff, nice location, not the best building, but still very nice

Leisure Family

10/10

Exceptional

14 Jan 2025

Graham

Very friendly and helpful staff.

Unfortunately room a little warm and ac not great but it is an old colonial building.

Leisure Family

10/10

Exceptional

04 Jan 2025

Janice

We always stay at Casa Zañartu. The staff is friendly, the rooms are clean, and breakfast is ample. There is a nice patio for sitting outside and a small restaurant/cafe is available. The ambiance feels very historic and like \"old\" Chile. Highly recommend.

8/10

Excellent

02 Jan 2025

Joseph

Not a very good breakfast especially for early risers.

Leisure Family

10/10

Exceptional

20 Dec 2024

Penny

Loved it here

The staff were super helpful. The room was comfortable. Love old hotels; they have so much character and charm

Self

6/10

Pleasant

26 Nov 2024

Sue

Stay was okay, but left something to be desired. The staff were genuine, helpful and enjoyable to chat with. The hotel room was hot, minimal air flow, towels were stained and old, and the bathrooms shower and door was very difficult to get in and out. Also no bar or hand soap was provided - ensure you bring your own. Otherwise the restaurant has a cute courtyard with a good atmosphere. We came down each night and enjoyed the lights and people watched. Food from restaurant was good, avoid the desserts. The hotel is located a bit out of the main tourist area but felt safe and was fun to explore around the streets.

Leisure Friends

6/10

Pleasant

22 Nov 2024

Qifeng

Facility is old

Leisure Family

10/10

Exceptional

18 Nov 2024

Lynn

Staff are exceptionally helpful. Will arrange transport for you with reliable local provider. I felt very safe as a solo female traveller

Leisure Self

10/10

Exceptional

08 Nov 2024

Peter

Staff very friendly, go out of their way to assist guests, arrange tours, etc. Enjoyed my stay.

6/10

Pleasant

03 Nov 2024

Verified traveler

Had to pay for early check in within 1 hr away

We arrived at the hotel around 12h40pm and the check in was at 2pm. The lady at the front desk said that the room was ready but i had to pay a fee for early check in. At almost 1 hour away she still wants to charge me $20 which gave us a bad taste in our mouth since all other hotels in our experience happily gave us free early check in according to availability when we arrived early like 8am. Here it was only 1hr away and of course we were exhausted by the strike in this country already affecting our itinerary. But there was no consideration.
So we paid the fee. Everything else was fine. The gentleman ar the desk was helpful for some documents i needed printed out. Upon check out though they were able to hold our luggage for a few hours free until our flight that afternoon (which i believe should be a standard courtesy from all hotels).

Partner

8/10

Excellent

27 Oct 2024

Maxime

The staff is great and smily and helpful. Room was small, and bathroom even smaller. The area is okay, near the historic center.

Partner

10/10

Exceptional

06 Oct 2024

Marcos

Great Service

Business_and_leisure Self

10/10

Exceptional

09 Aug 2024

Ricardo

You’re going to love this beautiful Jem of a historical hotel, in the middle of the center of Santiago close to all the tourist sites & museums. But what was more amazing was the staff: Super-nice and excellent attention to everything!

From the friendly, perfect check-in by Miguel and the help from the other front desk staff: Francisca and Gino… to the great food and superb service by Daniela the restaurant manager and her whole team, I highly recommend this hotel.
Thank you.
Rick

Business Self

10/10

Exceptional

21 Jul 2024

LUIS

Staff was friendly and professional. Made the experience visiting chile unique by helping us plan trips to Valparaiso and vina Del Mar.

Leisure Partner

10/10

Exceptional

07 Jun 2024

Tracy

The staff were friendly and courteous. The room was basic but comfortable and clean. I didn’t have any issues with noise even though I had a room off the terrace.

Self

4/10

Poor

30 Apr 2024

Jacqueline

Only stay here if you need the bare minimum

The rooms are hella old, I understand is an historical building but that doesn’t mean they don’t have to get new beds if necessary and also there is not enough light in the bedroom. The thing that bother me, the most was that they cut out the light in the middle of the night, so I had to go to the front desk to get that fixed. The pictures actually don’t show the real Ambience of the hotel. I do have to say that most of the staff was very friendly and they were always willing to help.
As far as the stuff goes great, the rest was very basic and lacking.

Friends_and_family Family

10/10

Exceptional

26 Apr 2024

Jonathan

This is a beautiful historic property that’s rich in character. Staff was very helpful. Really convenient to major tourist sites but doesn’t feel “touristy”. There are small convenience store, cafe, fruit stand, etc right across the street. Great experience staying at Hotel Casa Zañartu!

Leisure Family

8/10

Excellent

10 Apr 2024

Magdalena

Our room is next to the hotel’s restaurant and when you open the door to leave the diners can see inside of our room . It also gets noisy when people and staff congregate in this area .
We asked for a taxi from a male staff that worked late afternoon to go to Terminal San Borja where we were to take a bus to San Antonio , even showed him our ticket that contains the terminal address but he just kept repeating Terminal Alameda and I said no, we want to go to Terminal de San Borja . Assuming he understood where we want to go , he eventually called a taxi . Taxi driver brought us to Alameda Terminal which he claimed the hotel caller had directed him to bring us We directed him to go to San Borja instead ; almost missed our bus . Also , the hotel clerk quoted us a much higher fee for the taxi than the actual taxi meter even with the ran around between the 2 bus terminals .

Partner

6/10

Pleasant

09 Apr 2024

Jeremy

It is an interesting old building and very authentic Chilian older style inn....its a bit annoying that the rooms face the interior and you hear everyone in the am and it wakes you up....other than that it was very nice

Business Self

10/10

Exceptional

03 Apr 2024

diane

The staff were so wonderful. They helped us get transportation for nine of us to sightsee and get up the bus terminal. They found us very good taxi drivers snd good prices.

Friends_and_family Family

8/10

Excellent

31 Mar 2024

Michael

If you are looking for a historic property to stay in while in Santiago, this hotel is it. Very much feels like a time capsule, in mostly good ways. I would warn you though, if it’s the summer in Chile, this hotel has no central AC and it is HOT. Opening the windows at night cools things down enough to sleep, but just barely… and with the windows open there is A LOT of street noise, so it’s kind of a double edged sword. Breakfast was meh… not great, but it’s something. Staff were super kind and attentive.

Leisure

10/10

Exceptional

21 Mar 2024

Joseph

Great historic property located downtown Santiago. 1/2 block from the Subte, and Plaza de Armas, Museo PreColumbiano, Museo Nacional, Plaza de la Independencia are all within a short walk. The staff are friendly and professional, rooms are clean and simple. Great price?

Leisure Self

10/10

Exceptional

17 Mar 2024

Todd

Very local

8/10

Excellent

14 Mar 2024

kevin

Was a very good place with a little walk to main sites had to park two blocks up street which worked out fine,very good value

Leisure Partner

10/10

Exceptional

12 Mar 2024

Douglas

This is a charming hotel in a historical building in the old center of the city. The staff is courteous and helpful.

Leisure Family

10/10

Exceptional

11 Mar 2024

Sandy

A beautiful hotel in a very good location. Staff were excellent and very helpful. We enjoyed our multiple stays in the hotel.

Leisure Partner

10/10

Exceptional

07 Mar 2024

Mark

Gracious and welcoming hosts. Comfortable room in an older building. Great shower.
We are 70, but healthy and city-aware. The area around the hotel is fine during the daylight, (in mid February that was 9:15pm), but some could feel uncomfortable after dark as the area closes up early.

Leisure Partner

8/10

Excellent

24 Feb 2024

Roy

Beautiful hotel with friendly, helpful staff. Great location. The restaurant food was delicious. We would have liked to have a mini fridge in the room to keep drinks cool, but outside of that, this was a perfect stay.

Leisure Partner

8/10

Excellent

19 Feb 2024

Elizabeth

Good location

This is in an excellent location, about 20 mins walk to/from airport bus and 10 min straight walk to centre.
Cheap eats nearby. Friendly, helpful staff.

Partner

10/10

Exceptional

17 Feb 2024

Brian

Efficient and great rooms

10/10

Exceptional

10 Feb 2024

Liliane

The staff was very helpful. They even printed our boarding pass, made phone calls for us and were extremely patient and polite. The room was large, well decorated. The breakfast was complete and serbes in a lovely patio

Leisure Friends

8/10

Excellent

10 Feb 2024

Bridget

Things I liked about this property: first and foremost, the staff was AMAZING! So very helpful and super friendly. They truly try to help with everything. Securing taxis or other transportation, food and things to do recommendations, and help with directions. Most but not all of the front desk staff is English speaking. The property itself is beautiful. The hotel is a historic building with lots of wood floors and gilded mirrors. Very attractive.

Things I disliked about the property: no air conditioning and not a super safe area after dark. We were in Santiago in summer proper. It was 92F. Therefore, it was very hot in the rooms. The hotel has portable coolers to put in the rooms, but they are not super effective. They are much better than nothing, and they definitely take the edge off, but they are not AC. You also have to put down a $100 deposit to have one in your room which you get back assuming you don't break the machine. The weather does cool down at night and you can open the windows, but it is loud in the city, so sleeping with the windows was not an option for me. This hotel is located very near the city center, so during the day the street is bustling with lots of people. After dark, it's a bit scarier. Even during the day, one local cautioned us to not go a certain way around the block because there were \"Robbers and pickpockets\" that way. If you stick to daytime hours in the populated areas, you are good.

Leisure Friends

8/10

Excellent

01 Feb 2024

Julie

Great location near the city center within walking distance of the plaza del armas, Brazil barrio, and Cerro Santa Lucia. Staff are very friendly and accommodating. There is a restaurant right on site. It’s a beautiful building with golden framed pictures of all the presidents. Colonial historic building.

Leisure Partner

10/10

Exceptional

29 Jan 2024

Indrapriya

A great place...

Leisure Self

6/10

Pleasant

29 Jan 2024

KEN

Location near city center. Staff service is very good. Cleanliness is average. No fridge in room but there is a common fridge near reception. Breakfast is also average.

Leisure Partner

10/10

Exceptional

27 Jan 2024

Peida

its a heritage architecture and kept very well.

Leisure Friends

10/10

Exceptional

19 Jan 2024

steven

Really nice old Hotel. Staff was great

Leisure Self

10/10

Exceptional

17 Jan 2024

Marla

The staff is by far the best of any ive ever stayed at (and i travel alot). They speak some english and go way beyond in their effort to make your stay perfect. The building is so beautifully persevered antique..the parque flooring is breathtaking. Yoga right next door in as iconic building. Its people that make a place and the staff from front desk to dining are stellar. You will feel at home at Casa zanartu..wonderful

Leisure Family

2/10

Poor

12 Jan 2024

Luis

This hotel is located in what it used to be an old very large private house built in the late 1890's. Of course it is no up to the 21st. century. Our room was on the second floor with no elevator. I am incapacitated so I went up to our room with help from two staff members, and stayed there until the time to go to the airport the next day. The room is not air conditioned, so we had to the windows open to get some air. The bathroom is tiny and you have to be a contortionist to get in and close the the door, no toilet paper holder, so a roll was left on top of the toilet water tank. Only one towell holder, so the other towells were left on the beds. Don't forget the towells before getting in to the bathroom. Be carefull about what you need, because there is no telephone to call the front desk. Well, I guess you get the picture.

Leisure Family

10/10

Exceptional

10 Jan 2024

Natalija

Staff is extremly kind and helpful , excellent location 5 minutes walk from Plaza Major, spacious room.

Leisure Partner

6/10

Pleasant

09 Jan 2024

KEN

Good location near tourist areas. Breakfast consists of a ham and cheese sandwich and small cup of cereal and yogurt. Cleanliness is average. No fridge in room but there’s a refrigerator in the common area. Front desk service was excellent.

Leisure Partner

4/10

Poor

08 Jan 2024

Maryam

We had a very poor experience staying in this hotel. They gave us their worst room because we had booked via Expedia and had a special offer.

The room was very small ( not like the photos) , after complaining they moved us to a bigger but super noisy room. They were asking for extra money for this.

The breakfast was so limited and poor, serving commercial Nescafe with hot boil as coffee!

Although it looks like a charming hotel, I do Not recommend it. We checked out and booked in another hotel for the following day for much better rates and waaaaay more comfort.

10/10

Exceptional

05 Jan 2024

satoko

Having a good restaurant is convenient for solo traveler. And hotel staffs are friendly.

Leisure Self

8/10

Excellent

30 Dec 2023

Tracy

we stayed two nights there. It is close to all major attractions in Santiago. Staffs are super nice. Breakfast is not buffet style but a set breakfast that include juice, yogurts, fruit/nuts, toasts, ham, cheese, egg etc. Free coffee is instant coffee. They charge a very reasonable fee for regular coffee. You can order extra if the free breakfast is not enough for you.

Leisure Family

6/10

Pleasant

30 Dec 2023

Stephane

This hotel is located in a large historic house conveniently located near Santa Ana station and walking distance from major landmarks like Plaza de Armas and Plaza de la Constitucion. The rooms are very basic and not equipped with a bar fridge, closet, iron, etc.. There is a fridge downstairs if you need to keep some leftover food cold. There was a strong smell from the bathroom, but this may be related to the city's sewer system.

Most staff we interacted with were able to communicate in good English and were very attentive to our needs. In fact, they were able to move us to a different room with A/C after spending a night in a room with a fan. Our new room was smaller and on the third floor (there is no elelvator!) but we agreed to this trade off given the hot temperature at the time.

We didn't feel unsafe walking around but we would not venture out very late at night - same applies every where in Santiago. If you are looking for more hustly and bustle, this is not the place for you. However, if you are looking for something quiet and nearby the historic centre and a subway station, this is not a bad option.

Leisure Partner

8/10

Excellent

29 Dec 2023

Lancia

The room was on the third floor with no elevator access. Travelled with seniors and was placed on the third floor. The staff were very friendly and carried our luggage up the stairs. Staff also spoke English which was very helpful

Leisure Family

8/10

Excellent

24 Dec 2023

Jasmin

Good service

Leisure Family

10/10

Exceptional

21 Dec 2023

Jessica

Very nice property, great location, excellent staff and a great value.

Leisure Partner

10/10

Exceptional

05 Dec 2023

Peter

A delightful friendly comfortable hotel .. and great value for money … this was my second stay .. Jose on the front desk was incredibly helpful

Leisure Self

10/10

Exceptional

04 Dec 2023

Janice

This is our 4th stay at Casa Zañartu. We return for the charm of the building, the friendly staff, and the convenient location. Lovely courtyard to enjoy coffee, pastries, or a cold beer!

Leisure Family

10/10

Exceptional

03 Dec 2023

Olinda

I love the staff here. Hotel is nice. The room we got this time has a queen bed and a twin. Bathroom is separated from bed area. We had a very good night. They were very accommodating about us leaving bagagge when we stayed here last weekend and picking it up on our way back last night.

Leisure Friends

10/10

Exceptional

01 Dec 2023

siqi

This hotel looks very antique and fancy’ the hotel staff are very friendly and nice, helps us on lots of things and asks. They offered us wine glasses, cocksrews, ice, packed breakfast for next morning early flight and inside the room the bed is very comfy and clean. Definitely good value and will come back!

Leisure Family

8/10

Excellent

27 Nov 2023

Olinda

Good location. Great staff. Had a room with 3 twin beds. Beds not so comfortable for me. Ok for my husband.

Leisure Friends

10/10

Exceptional

26 Nov 2023

Ryan

Staff were lovely and spoke great English. Much nicer than a bland modern hotel. This one had character and added to the character of our stay in Santiago.

10/10

Exceptional

25 Nov 2023

Ernest

The staff at this Hotel were wonderful! Always going above and beyond expectations!

Leisure Self

8/10

Excellent

11 Nov 2023

Jason

Very quaint hotel that has an old time feel with modern amenities. Staff was very friendly and accommodating when I arrived early and they helped in arranging a taxi pickup for an early flight out of town. The only negative is the location. It’s less than ideal if you want to be around more than the Plaza de Armetis. My friend stayed in Providencia area and I thought it was a better choice for restaurants, bars and shopping options.

10/10

Exceptional

27 Oct 2023

Elena

We had a great stay! Staff was amazing!

Leisure Partner

10/10

Exceptional

14 Oct 2023

Vanessa

Beautiful! Wonderful staff. Good breakfast.

Leisure Friends