Name: Diego De Almagro Santiago Centro
Address: Av. Libertador Bdo. O Higgins, 1485, Santiago, CL

10/10

Exceptional

17 Dec 2025

Javier

The staff is friendly and considerate.

Business Self

10/10

Exceptional

19 Jul 2025

Patrick

Friendly staff, Clean rooms

Leisure Self

4/10

Poor

21 May 2025

Jessica

Es un hotel caro para las instalaciones que tiene, el Staff es amable, está bien ubicado pero le falta mucho en mantenimiento. En mi habitación no servían las cortinas, las ventanas sucias por fuera, las puertas de clóset no corrían, las camas dejan mucho que desear, el teléfono de la habitación no servía. No lo recomiendo.

Leisure Family

6/10

Pleasant

19 May 2025

Adel

The staff is great, location is prime. It is close to pretty much everything you'd want to see in the city with a metro station within 50 yards and a bus station literally outside the door. The condition of the property is not the best, lightning is dim and very basic.

Leisure Self

10/10

Exceptional

02 Jan 2024

Myrna

The property is close to the metro and bus stops. Staff were very polite and professional. Bed was comfortable to sleep in. Breakfast was a nice treat. The hotel itself is a beautiful building.

10/10

Exceptional

18 Jun 2023

Araceli

Todo el staff es extremadamente cordial y amable. Tuvieron muchos detalles con un miembro de nuestro grupo que tiene limitaciones de movilidad. El desayuno es excelente. La ubicación es muy conveniente para la parada de buses que llevan al aeropuerto.

Leisure Family

8/10

Excellent

16 May 2023

Stephanie

In its day, it was likely magnificent but now it is old and showing its age. It was clean enough, staff were helpful and the buffet breakfast was good. The entranceway and surrounding area is a bit worse.

10/10

Exceptional

03 May 2023

Craig

Staff were always excellent. Floors in room were very dirty and had to be cleaned, but they did that and very well when asked. Single pane glass on St Martin side means a lot of traffic noise in the room.

Leisure Partner

10/10

Exceptional

14 Mar 2023

Richard

Well run classic hotel in a convenient locale!

I stayed here 7 days total over 3 bookings as I was in/out of Santiago for flights to Rapa Nui, the Atacama & Torres del Paine. Each stay was great. Why? Well, first, unlike the original place that I booked when I arrived in Santiago who flat out lied about the quality of their wifi (it barely worked even at their front desk!), this place has wifi that actually works which they proved after I had to call over to them and confirm that it did before I had to get a taxi over.

Once there, even though I had only booked 1 hour before, I got upgraded to a huge room for my first 2 nights w/a mini fridge (all rooms have them). All staff was helpful-all of them spoke good English which was helpful as my Spanish is marginal.

Breakfast was pretty good overall-lots of options & they had amazing pastries/cakes. Further, as the hotel is set way back there was no street noise.

The location is actually great as well-highly convenient-right next to a supermarket and a few restaurants, close to the metro, about a 15 min. walk to Plaza de Armas. The kicker is that it is about a 5 min. walk to the end of the line for the \"Centro Aeropuerto\" bus line direct to the airport-each way I paid about $2 US to get back and forth to the airport 5 different times in about 30-45 mins. I save a ton of taxi money.

This is not a super modern hotel in an upscale neighborhood like BellaVista but all the amenities were there and the rooms are quite spacious and well designed. And the price was just right!

Self

6/10

Pleasant

23 Feb 2023

trinidad

Ilike the stuff very friendly
The internet needs to be updated is way to slow

Leisure Partner

4/10

Poor

05 Jan 2023

Verified traveler

Very unsafe area i definitely would Never stay here again .I requested to cancel my 4 nights upon ariving . I ended up just leaving before my check out and booked another hotel . So disappointing

Partner

10/10

Exceptional

02 Jan 2023

Marlene

Great staff and professional service.

Leisure Family

8/10

Excellent

10 Dec 2022

Marlene

Staff friendly, helpful. Swimming pool non-operative but still listed as an amenity. Breakfast was good but restaurant food aweful and staff noncommittal.

Leisure Family

10/10

Exceptional

20 Nov 2022

Jorge

Everything is nice

Leisure Partner

10/10

Exceptional

13 Oct 2022

stuart

I would like to say that I enjoyed my stay at this property and while everything wasn’t exactly top notch I also didn’t pay very much to stay there and also have a breakfast included. I liked the central location but most of all I really enjoyed how friendly your staff was from the cleaning people to the people at the front desk. They were excellent

8/10

Excellent

13 Jan 2020

Verified traveler

The location is unsafety, dirty area no good for walking

Business Friends

4/10

Poor

13 Sep 2019

Verified traveler

For a $60 a night hotel in the centre of Santiago it is actually a great hotel. However, the rooms are tired; cracked tiles, dirty carpets etc. The breakfast was stale. If you are happy to expect this for $60 it's actually good value for money

Leisure Partner

6/10

Pleasant

06 Sep 2019

Verified traveler

For the price it is ok but the rooms are small and very basic. The staff were lovely and helpful. The location is good. Breakfast very average.

Friends_and_family Family

6/10

Pleasant

21 Aug 2019

Alberto

No business friendly (i.e. no equipement such as iron and board to prepare for business meetings), small pool, no hot water in the bathroom (309), but great location and good assistance provided by the staff

Business Self

8/10

Excellent

29 Jun 2019

Verified traveler

It is centrally located close to major city attraction. Also, it is a very reasonably priced hotel.
Unfortunately, there is no gym at this hotel and not many restaurants around.

Business Self

8/10

Excellent

02 Apr 2019

Verified traveler

Precruise visit for couple.

This is a precruise visit as we’re going to board at San Antonio. Hotel is a little outdated but the room is spacious and clean. Reception staff speaks little English but enough to 7nderstand. They’re all friend,y and helpful. Breakfast is continental but enough choice to choose from. Location is perfect, only 3 minutes walk to. Oneida Palace and 20 minutes walk to Santa Lucia hill. Took the airport bus, blue colour, not double decker to hotel for peso 1900 each, about US$4.00 each. Took taxi toAlameda Terminal for peso2500. Overall location, location, location is perfect, will definitely come back. Feel safe staying there.

Partner

8/10

Excellent

26 Mar 2019

Dillon

Few days stay

Saint Christopher's hill and central park are about a 20min walk but it's nice to explore some of the neighbour hoods on route.

The area at first doesn't look too pleasant but it's completely safe.

The hotel decor is a little outdated but for the price, it's fine.

Friends

6/10

Pleasant

18 Mar 2019

Verified traveler

Clean but old
Facilities old

8/10

Excellent

17 Mar 2019

Xiaolin

Will recommend to friends

Nice location, friendly staff, good breakfast

Partner

8/10

Excellent

06 Feb 2019

Abigail

Nice refurbished hotel right in the center of the city. Nice free breakfast in the morning. Air conditioning wasn’t quite 100% in our room.

Friends

8/10

Excellent

25 Jan 2019

John

Business trip

Nice clean and very central hotel. Good value for money.

8/10

Excellent

15 Jan 2019

Verified traveler

Reasonable

This hotel is close to the subway, less than 5 mins. The heart of the city is at less than 10 mins. WiFi available but VERY slow

10/10

Exceptional

18 Aug 2018

Victor Hugo

Nice option to stay close of Gobernament offices.

The hotel is old if you compare it with anothers hotels from Diego de Almagro Holding.. But, it is still new and clean if you compare with anothers hotels on Santiago Center. The breakfast and the reception was very nice.

8/10

Excellent

22 May 2018

Joely

Good clean friendly hotel

Great, comfortable, friendly staff and a pretty decent buffet breakfast. The area is in the business district hut a few places around to see, do and eat. WiFi was not good and not available in the room.

Friends

4/10

Poor

19 Mar 2018

Freddy

For Business? FORGET IT?

Well, let's see. The door lock on my room didn't work, there was no hot water, the internet was up only 10% of the time, and the lock box for my valuables didn't work. It was nice and quiet though.

8/10

Excellent

12 Feb 2018

yuri

within walking distance of town centre

staff very personable and helpful, non English speakers most willing to help with communication, never any frustration or impatience detected. Enough English speakers available to navigate any questions or problems

6/10

Pleasant

31 Jan 2018

Ro

Centrally located

Easy walking distance to some historical sites. Metro station very close. Handy supermarkets. Staff very pleasant. 👍

8/10

Excellent

28 Jan 2017

fran

comfortable and close enough Plaza Brazil

In the heat of Santiago, this place offers what you need most - a pool. Friendly staff, clean, quiet. Close to the Palace and some galleries, easy walk to Plaza Brazil if you want a change from Bella Vista (nice bars, quaint avenues).

8/10

Excellent

03 Jan 2016

Josie

Much nicer than expected!

It was really lovely. The two minus - the pool was FREEZING cold and no sun chairs or anything. But that was fine as the sun was only at the pool for 2 hours.
But the big minus - the staff. Even the manager didn't speak English - In a hotel! When we arrived they charged us IVA, which is only for chileans, the guy we spoke to promised to find a manager and see if that was legal and promised to come to our room, he never did. Check out the same, well the guy didn't speak English so I asked for his boss. She roughly spoke English but I indeed was charged for the iva.

8/10

Excellent

12 Dec 2015

Manuel

Manuel Sumaria

The zone and the hotel wars good.

Family

8/10

Excellent

24 Nov 2015

Verified traveler

The hotel is in a nice ancient building; it needs some renewal but I enjoy my short stay.

6/10

Pleasant

03 Nov 2015

imran S

outdated interior, good location & friendly staff.

I stayed at the hotel for three nights. I would say overall a good place to stay.

10/10

Exceptional

20 Sep 2015

Verified traveler

Excellent

Other that the decor being outdated, the amenities, staff and location were superb. would stay there again

Family

10/10

Exceptional

20 Jan 2015

ALAINE

Very helpful staff

The hotel decor is a bit dated but the service was excellent, especially at check in, the staff couldn't do enough for us.

Partner

6/10

Pleasant

15 Jan 2015

Verified traveler

Price of hotel should be lowered

Very old hotel . But center of the city. It will require major remodeling . Not worth the price. Good and very helpful staff

4/10

Poor

05 Jul 2013

Mike

In need of upgrades!

Luke warm water to shower in. Worn out hotel. Breakfast we nothing impressive at all.

The reception managed to get me taken for $50 for transport up to Farellones. Normal rate is $20 (or less if going from military school).

Internet worked fine. There were no signs to the room numbers for my range on the floor.

Paid $92 for one night, but would not have paid more than $45 for the quality.

6/10

Pleasant

22 Dec 2010

montserrat

Not impressed

Excellent location: 1 block from La Moneda Palace. However the hotel quality is far from excellent. No coffee (except Nescafe) in the restaurant and no water bottles in the rooms.

6/10

Pleasant

22 Nov 2010

Verified traveler

Diego de Almagro Centro in Santiago, Chile

Service was OK, room was a bit dirty and needs revamping. Food was poor and Internet service was very deficient.

10/10

Exceptional

07 Jul 2026

Liang

位置极佳

Self

8/10

Excellent

17 Dec 2025

RAMON

Todo estuvo bien. Sin problema

Leisure Family

4/10

Poor

16 Jun 2025

Masakatsu

冬の宿泊に不向き

暖房が悪く部屋が寒かった。
シャワーの湯は途中でぬるくなった。
室内が暗すぎる。

Business

6/10

Pleasant

03 Dec 2024

Adolfo

Esta propiedad tiene un problema con la limpieza de sus alfombras y aires acondicionados. No apto para alergicos o asmaticos. Procuren pedir habitacion SIN alfombra esto cambiara positivamente su experiencia en el hotel. Desayuno excelente, personal amable, mucamas serviciales pero no van a resolver el problema de años sin limpieza en alfombras.

Business Self

4/10

Poor

17 Nov 2024

YALANA

Superlotação

Quando cheguei, o sistema tinha dado algum erro que vendeu mais quartos do que tinham. Eles nos ofereceram um quarto bom que supriu nossas necessidades, com alguns poréns, mas tudo certo, fiquei grata que não fui expulsa meia noite (a hora que cheguei) e pediram desculpas pelo inconveniente.

A superlotação refletiu em elevadores, café da manha lotado no qual nem havia copo/prato pra gente se servir. E as comidas acabavam muito rápido, foi uma experiência ruim no geral.

Mas o quarto estava bem limpo e a cama era super confortável. Então nossa estadia, em momento de urgência, foi positiva. Mas se eu estivesse em viagem de lazer seria diferente.

Partner

4/10

Poor

05 Nov 2024

Anna

Dålig frukost, inget varmvatten i duschen.

Friends_and_family Family

10/10

Exceptional

03 Nov 2024

Jessica

Excelente atención, buen servicio, cerca del metro moneda, donde fácil te puedes transportar a mucho lugares. Bastante céntrico para conocer la zona

Leisure Family

4/10

Poor

02 Nov 2024

Anna

Hitta ett annat hotell

Höga ljud från gatan hela natten. Slitet! Städerskan glömde låsa vårt rum efter städning. Dålig frukost! Kallt vatten i duschen.

Friends_and_family Family

10/10

Exceptional

15 Jul 2024

diego alonso

En general la atención de el hotel fue bastante buena, solo que en la habitación en un principio no note restos de comida que se encontraba debajo de una mesa, dentro de la habitación, pero era muy a tarde para hacer el reclamo, ya me estaba por dormir.

Friends_and_family Family

6/10

Pleasant

16 Mar 2024

Victor

La habitación asignada muy mala calidad

Business

8/10

Excellent

27 Feb 2024

fuenzalida

Dåligt underhåll service

Hade ett stor problem med rummen, ett hemsk oljud hördes från taket , första dag kom en tekniker och gjorde ingentig , andra dagen förklarade i receptionen, men hände ingenting , tredje dagen pratade igen med en receptionen och kom en man från underhåll och såg att det var pumpen till AC , han stöngde av den och fick bara använda den som fläkt utan AC , tycker att det tog för lång tid att fixa felet

Self

10/10

Exceptional

18 Nov 2023

Ana Cecilia

Muy buena ubicacion

Muy bien ubicado, limpio y comodo, personal amable y colaborador, desayuno bien

Business

10/10

Exceptional

16 Nov 2023

maria aflitos

Foi vem tranquila e confortável

Friends_and_family Friends

10/10

Exceptional

18 Aug 2023

Ian Carlo

Las instalaciones son buenas en general, el sistema de refrigeración/calefacción es algo antiguo, pero fuera de eso todo es bueno. El personal es amable y bastante atento con cualquier problema que se presente.

Family

4/10

Poor

09 Aug 2023

Juan

Cobro realizado no concuerda con lo que sale en la aplicación 99 Uds mas iva y cobraron 115usd mas iva me dijeron que la página estaba atrasada
Tienen que respetar lo que sale en aplicación eso es estafa

Partner

10/10

Exceptional

01 Jun 2023

Angélica

Atención

Muy buena atención!!!

Business

2/10

Poor

30 Mar 2023

Carlos

El hotel esta en malas condiciones, comenzaron a hacer trabajos a las 7 de la mañana, estaba sucio.

Friends_and_family Family

4/10

Poor

28 Dec 2022

Carlos

Mediocre

Está muy antiguo y descuidado.

Cuando fuimos estaba casi vacío, y nos dieron las peores habitaciones (mal detalle) y camas separadas (cuando se reservaron juntas).

Desayuno mediocre.

No tiene opción de pagar en dólares (si eres extranjero te evitas así el IVA) con tarjeta de débito. Tiene que ser de crédito.

Partner

4/10

Poor

02 Dec 2022

Victor

Mala experiencia

Business

4/10

Poor

28 Nov 2022

Enis

No tenia agua caliente y a las 06:00 desperté con la ruida de plomeria.

Business

6/10

Pleasant

21 Nov 2022

Augusto

Regular a malo

El Lobby estaba hecho un asco

Self

6/10

Pleasant

12 Oct 2022

Marcelo

Falta de aseo inperdonable

La habitacion se encontraba con el piso sucio el aseo deficiente al igual que el baño , es un edificio antiguo con sistema de aire acondicionado sin control que no funciona muy bien y las ventanas no se pueden abrir por el ruido, eh estado en varios hoteles de la misma cadena pero este me dejo muy desconforme.

Partner

8/10

Excellent

26 Aug 2022

Fabio Daniel

Satisfatório

Bom custo benefício, bem localizado, com café da manhã razoável.
O quarto era confortável, mas tive alguns problemas relacionados a manutenção. No primeiro quarto o chuveiro estava ruim, e após a mudança de quarto, o ralo do box estava entupido e o ar condicionado barulhento.

Friends_and_family Friends

8/10

Excellent

13 Aug 2022

Claudio Panayotis

Creo que está dicho en la evaluación

Self

8/10

Excellent

10 Aug 2022

Patricio

Estadía normal, personal amable

Business

8/10

Excellent

09 Aug 2022

Alexander

Habitación amplia recién reformada, limpia y silenciosa.

Business Self

2/10

Poor

10 Jul 2022

Jorge

Pésima atención. Habitaciones sin calefacción ni siquiera un plumón en las camas. Restaurante pesima la comida fría y recalentada. Y la atención y el servicio pésimo. No volveré muy decepcionado. No recomiendo este hotel caro y pésima atención

Business_and_leisure Family

8/10

Excellent

02 Jun 2022

Carlos

Buen hotel con buena ubicación

Business

10/10

Exceptional

26 May 2022

Javier

Buena estadía

Muy cómodo y excelente servicio.

Friends_and_family Family

2/10

Poor

10 May 2022

Francisco Antonio

No tienen aire acondicionado

No tienen aire acondicionado , y cuando consultas por el aire la respuesta es : les podemos dar más frazadas .
Una falta de respeto realmente pasamos mucho frío .
Pagamos 4 noches y solo nos quedamos dos y la devolución aún no la hacen recibí un correo y nos devolverán mucho menos que lo real .
Realmente una pésima experiencia .

Business

10/10

Exceptional

21 Mar 2022

Oscar

Servicio Hotel

El hotel cuenta con excelente ubicación. Súper céntrico. Por otro lado, lo que siento que se podría mejorar es en la recepción de los clientes. Solo eso, ya que cuando llegué había mucha gente esperando. Los demás servicios impecables.
Lo recomiendo.

Business Self

6/10

Pleasant

20 Mar 2022

Maria de los angeles

Habitación con problemas en eñ

4/10

Poor

19 Mar 2022

Rafael ricardo

Decepcionante

Bem decepcionante. Quando reservamos e ate hoje ainda, mostra que hotel tem piscina e quando chegamos lá, avisaram que não estava ativa devido ao covid. O quarto era velho (não antigo) e não tinha luz central, apenas abajures. Café da manhã simples, sem nada de especial. Única coisa 4 estrelas do hotel, é a recepção e o preço, de resto, ja ficamos em hostels no próprio Chile, que foram muito melhores.

Partner

10/10

Exceptional

01 Mar 2022

Mirayen

Excelente!!!

Fue una muy buena experiencia. Excelente atención, comodidad de las instalaciones. Además, buena disposición del personal de recepción y del restaurant del Hotel. Felicitaciones a todos

Partner

10/10

Exceptional

14 Dec 2021

Brunna

Ótima

minha estadia foi ótima. Os quartos são aconchegantes e limpos. Mais variedades no café da manhã seria interessante.

Self

2/10

Poor

09 Dec 2021

Fabio

descordinacion

Muy malo el tema de la reserva y pago, muy descoordinado

Business

6/10

Pleasant

19 Nov 2021

Verified traveler

El hotel cumplió su función. El valor por habitación es muy alto eso si.

Friends_and_family Family

6/10

Pleasant

28 Oct 2021

Rodrigo

Bueno, pero mejorable

La primera habitación que me dieron 316, tenía un ruido fuerte de motores de aire acondicionado, la segunda (luego de dar cuenta del ruido) 328, tenía problemas de iluminación y la llave de la tina estaba suelta, lo
Demás bien, la habitación limpia, ordenada y con buen olor, el desayuno era bueno, solo en el estacionamiento subterráneo falto un brazo automatizado para el portón del estacionamiento y además (problema generalizado en santiago centro) es el mal olor de las alcantarillas

Business

4/10

Poor

21 Sep 2021

Susana

pasable pero no repite

el aseo básico del día a día estaba bien, el aseo de baños y habitacion entre un huesped y otro está muy mal, hay polvo en los pisos y alfombras hongos en los baños etc, Ruido constante en el aire del edificio que dificulta dormir, en 4 noches 5 días no se cambió sabanas ...si las tohallas
el estacionamiento estaba cerrado en las tardes, nunca llegamos mas allá de las 21 horas y había que llamar a un timbre y esperar o ir caminando recepción a la otra calle para pedir que abran, mientras estamos mal estacionados en una calle con bastante transito
los desayunos muy bien

Partner

6/10

Pleasant

28 Jul 2021

David

la comida pesima en el restaurante pésima, muy caro, sobre valorado, un agua mineral 2000 pesos... me quedaría pero jamas vuelvo a cenar en ese lugar solo para pernoctar.

Self

10/10

Exceptional

31 Dec 2019

IVAN

Es un buen hotel, cómodo y buena ubicación

Family

6/10

Pleasant

19 Dec 2019

Jose

Céntrico y bién comunicado

Necesita una renovación de las habitaciones.

Partner

2/10

Poor

13 Dec 2019

Paulo

Terrível

Hotel sem nenhuma segurança. Tive meus objetos pessoais furtados no saguão do hotel ao fazer o check-out

Partner

8/10

Excellent

25 Sep 2019

hector

Buena limpieza y excelente ubicación. Servicio solo regular producto de poco personal trabajando por días festivos de fiestas patrias. En general una buena experiencia

Partner

8/10

Excellent

12 Sep 2019

Marialice

Hotel bom

O hotel é muito bem localizado, apesar de ser um hotel antigo tem boas acomodações em um estilo europeu (banheiro possui banheira para banho/quartos com iluminação apenas por abajures).
O quarto é bem grande, possui duas camas de casal, frigobar, telefone e televisão, além do sistema de ar condicionado (quente ou frio a depender da época do ano que você vai).
Achei que a limpeza deixou um pouco a desejar, mas nada ao ponto de incomodar. Alguns funcionários são mal humorados e não fazem questão de tentar comunicá-se com os estrangeiros, soltam um \"no compreendo\" e dão as costas. Em contra partida a maioria são solícitos e amigáveis. há um restaurante de comida ok, mas com uma porção pouca para o que é cobrado (comida cara!).
Café da manhã ok, simples, com o básico de todo hotel, sem nada demais.
Wifi bem ruim, em determinados horários ela não funcionava no quarto, para resolver algo tive que ir ao hall ou recepção do hotel, onde funcionava bem.
Houve noites que pedimos comida de fora e tomamos vinho na piscina ou no restaurante do café e foi super tranquilo, até as taças nos levaram.
Se voltaria a me hospedar lá ou em outro hotel da rede? sim, pelo custo beneficio, vale muito a pena.

Family

8/10

Excellent

28 Aug 2019

Verified traveler

Hotel muy viejo, bien situado y donde es complicado desayunar por la cantidad de gente que hay y el poco espacio que tiene el restaurante

Partner

10/10

Exceptional

27 Aug 2019

Polyana

Localização espetacular

O hotel é extremamente bem localizado, as pessoas da recepção são muito hospitaleiras. Com certeza indico e voltaria a me hospedar nesse hotel.

Partner

10/10

Exceptional

17 Aug 2019

Verified traveler

Me gustaron las instalaciones y la atención del personal en recepción

10/10

Exceptional

07 Aug 2019

Verified traveler

必要十分

翌日移動予定のバスターミナルが近かったので予約しました。空港からは7000ペソの乗合バスで移動し問題なく到着。夜着の朝発のため周辺の環境は分かりませんが、別日程で宿泊した都市なので立地は良さそうに感じた。前の客のせいかは分かりませんが香水の匂いがする部屋ではあったが部屋でネットも繋がり環境は良かった

10/10

Exceptional

25 Jul 2019

Verified traveler

La atención de recepción y la mucama excelente muy atentos.
Lo que no me gustó es que en el desayuno siempre es lo mismo

4/10

Poor

21 Jul 2019

Maria jose

No lo recomiendo

El desayuno es muy simple y el sector es muy peligroso .

Family