Hotel Boutique Casa Conde

10/10

Exceptional

03 Aug 2026

Amy

This hotel is in a historic home and is a much better experience than staying in a large hotel. The rooms are spacious and the breakfast is hearty. It is in a residential area, so be sure to get a dinner recommendation for the area before you head out. The best thing about this place is the staff. Everyone there does everything they can to be responsive, helpful and welcoming. I’d definitely stay there again.

10/10

Exceptional

15 Jul 2026

John

Located in the historic area, where the architecture is lovely. I walked from/to here every day and had no concerns of the neighborhood.
Rooms and breakfast were a class above a regular modern tourist hotel. And the staff are friendly and helpful.
I'm 75 and active, and would stay here again

Self

10/10

Exceptional

02 May 2026

Henry

I had an excellent stay at this hotel in Santiago de Chile. The cleanliness was outstanding—everything felt fresh, well-maintained, and comfortable throughout my visit. The staff were incredibly attentive and always ready to help with anything I needed, making the experience even more enjoyable.

One of the things I appreciated the most was how safe I felt during my stay. The environment is very secure, which gave me peace of mind whether I was inside the hotel or coming back late.

Overall, I highly recommend this hotel to anyone visiting Santiago. It offers great service, a clean atmosphere, and a strong sense of safety—definitely a 5-star experience!

Self

10/10

Exceptional

25 Apr 2026

Emre

Very clean room, nice bohemian neighborhood. Wuiet street.

Partner

10/10

Exceptional

13 Apr 2026

Lesley

Breakfast was great and staff were lovely - really helpful and keen to ensure we had a god stay. The building is beautiful and a pleasure to see, with easy access to two metro stations it's in a good location.

Family

8/10

Excellent

22 Mar 2026

Maria

Restored old building, loved the cleanliness, breakfast very good. Not a lot of restaurants around.

10/10

Exceptional

27 Feb 2026

Steve C P

Friendly staff and a really wonderful hotel. The rooms are large and spacious and everywhere was so clean.

10/10

Exceptional

20 Feb 2026

Alec Evan

Friendly, helpful staff. Clean, comfortable guest room. Attractive common areas. Good breakfast. Quiet location. Highly recommended.

Partner

10/10

Exceptional

16 Feb 2026

Gregory

We just had a great stay at the Hotel Boutique Casa Conde. The hotel is full of character and charm… right down to the creaky floors. Our room was simple, clean and well maintained. The proprietors retired couple Alfredo and Patricia were wonderful hosts, so warm and friendly. We also met their daughter and super cute grandson. Whenever I travel I always try to stay at a local hotel that reflects the local country and culture, this one is a gem. The building itself is quite old (which is part of the charm) so there is no elevator but there is always help getting your suitcases up and down the stairs. I loved this place and would return in a heartbeat.

10/10

Exceptional

08 Feb 2026

Alana

The room and whole hotel was spotless! It was clean and felt fresh and wonderful to return to at the end of each day.

The entire staff was beyond incredible--they were always ready to help the second we asked for something whether it was small or big. Breakfast was cooked fresh for us each morning and was served in a lovely room.

Leisure Friends

10/10

Exceptional

02 Feb 2026

John

great small hotel. Simple but lovely interior. Great staff.

Leisure Partner

10/10

Exceptional

31 Jan 2026

Jackie

Our first visit to Santiago & staying at Hotel Boutique Casa Conde made it truly great. The hotel is a stunning historic building with spacious and airy rooms and real character. The rooms were spotlessly clean & aircon on these hot January days very welcomed.

Even better are the staff. Fernanda made us a beautiful breakfast every morning and was very helpful with any questions we had. All the staff we saw were friendly.

A pleasure to spend the start of our vacation here.

Leisure Partner

10/10

Exceptional

25 Jan 2026

John

yes perfect, lovely classic small hotel . quiet neighborhood. nice staff.

Leisure Partner

6/10

Pleasant

13 Jan 2026

Allan

This is an older hotel in an old part of town but is well kept and the people are wonderful. Nice atmosphere if you like older neighborhoods. Be very careful with the criminal elements in the area. The hotel area is good but do not venture too far away.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Swapan

Fantastic stay at Hotel Boutique Casa Conde, Santiago!

This charming boutique hotel is perfect for a quiet, very personal stay with simplicity in mind. The atmosphere is warm and peaceful, and the breakfast was very good—fresh, well-prepared, and satisfying. What truly made the experience special were Mayra and Fernanda, who were extremely professional, genuinely kind, and always helpful. Their attention to detail and care made me feel truly welcome. With very affordable pricing for the quality offered, I strongly recommend Hotel Boutique Casa Conde for anyone seeking comfort, calm, and heartfelt hospitality in Santiago.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Luis

Staff very courteous

Leisure Self

10/10

Exceptional

01 Dec 2025

Edgardo

I had a very pleasant 4-night long weekend stay at Casa Conde. Everything was excellent -- the room, breakfast, the neighborhood, dining and entertainment options, parking, and most especially the staff. And the hotel dog Romeo. I will definitely come back and stay here again in future trips to Santiago.

Leisure Self

8/10

Excellent

30 Nov 2025

Christina

The staff is very friendly!

Leisure Partner

10/10

Exceptional

15 Nov 2025

Johannes

The staff is so excellent at this hotel! Absolutely amazing!

Leisure Self

10/10

Exceptional

14 Nov 2025

Jessica

Rooms were clean, staff were very nice and welcoming

Business

10/10

Exceptional

09 Nov 2025

Daniel

Friendly staff, lovely old building with it all the character that comes with that.

10/10

Exceptional

08 Nov 2025

Wendy

A wonderful old building with spacious rooms and lots of charm. The room was spotless and well maintained. Breakfast was lovely. The best part was the staff. They were all warm and welcoming, they were super helpful and personable. I would definitely recommend this place to travellers.

Leisure Friends

10/10

Exceptional

29 Oct 2025

James Edgar

Clean room. And on an extremely quiet side street. Walking distance to all the main attractions.
Very helpful concierge- tours, tickets, taxis.
Close to some great restaurants.
Enjoyed it very much. 👏👏

Leisure Self

10/10

Exceptional

18 Oct 2025

Carlo Alberto

Great staff

10/10

Exceptional

16 Oct 2025

Laurence

Great staff. Charming hotel

Leisure Self

8/10

Excellent

08 Oct 2025

Lawrence

Nice inexpensive breakfast, quiet & clean, good bed and bath, and in a historic area. Great staff.
Old (no elevator, creaky floors).

Leisure Friends

10/10

Exceptional

14 Sep 2025

Roger

Well located and good value hotel

Attentive staff and easy check-in and check-out. Clean and spacious room with good AC and pretty interiors. Many places of interest are within walking distance and the immediate area is safe. Good quality breakfast. I would stay here again.

Friends_and_family Friends

10/10

Exceptional

15 Aug 2025

Keith

A little gem

A wonderful stay at this lovely boutique hotel in a very quiet street. All the staff were very friendly and helpful. Nice breakfast. Very comfortable.

Partner

10/10

Exceptional

08 Jul 2025

Nitish

Property was really good and hosts were really helpful and friendly. Different from your classic hotels, it is a charming old building but very well maintained.
Room was bigger than normal and bathrooms had all the amenities.
They prepared pretty good breakfast for us every day as well.
Very close to the main street and metro station. If I am not wrong there are some nightclubs nearby as well. However this section of main street and even alleys were very deserted during most of our stay which was on a weekend. But 15-20 minutes walk towards east and you get to more lively area.

Leisure Family

10/10

Exceptional

26 Jun 2025

José Carlos

Fantastique.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Annik

Great location, calm neighbourhood. Great staff!

Business_and_leisure Friends

10/10

Exceptional

10 Jun 2025

Erwin

The hotel has friendly and attentive staff, and the location is clean, safe, and accessible for a very reasonable price; I would come back and recommend it to friends and family.

Leisure Friends

10/10

Exceptional

06 Jun 2025

Nancy

Safe for female solo travelers

Leisure Self

10/10

Exceptional

06 Jun 2025

Nancy

Extremely friendly staff & the property was very pretty. Had great insulation, in proximity to Santiago metro & major restaurants.
In room you can find towels, cloth house slippers, wine bottle and a complimentary 1.5 liter water bottle.

Leisure Self

10/10

Exceptional

24 Apr 2025

Natalie

Staff service and room were both amazing!

8/10

Excellent

23 Apr 2025

Steven

Staff were fantastic. Nothing was too much trouble. Breakfast was also excellent.It was described as Continental, but was way more than that including made to order eggs. Hotel is close to Metro and supermarket. Lasting impression will be the staff, just the nicest people.

Leisure Self

10/10

Exceptional

26 Mar 2025

andrew

This hotel is absolutely beautiful and so are the staff! A must stay here!

Leisure Self

10/10

Exceptional

25 Mar 2025

Logan

Cool neighborhood

Good size rooms in an old, historic looking building. Quiet and charming with good service

Partner

10/10

Exceptional

17 Mar 2025

Jessica

Beautiful historic building, beautifully maintained. The staff were so welcoming and helpful. I really enjoyed the common spaces and thoughtful touches like free coffee, tea and cake and a cold bottle of water on arrival. The hotel is located in a great neighborhood, walking distance to many highlights in San Santiago and only minutes from the subway.

Leisure Self

10/10

Exceptional

14 Mar 2025

Charles L

A lovely small hotel in a trendy part of Santiago. A block from the Alameda and the Metro, excellent restaurants nearby.

The staff was incredibly friendly and accomodating. The morning breakfast was wonderful.

Leisure Partner

10/10

Exceptional

12 Mar 2025

Ognjen

Highly recommended

The staff was very attentive and helpful with any request I had. The room was ready before noon and they allowed me to check in early. And the location is great! Excellent experience overall

Self

10/10

Exceptional

01 Mar 2025

Marlene

It is absolutely amazing. This hotel and staff treat you like family. They will bend over backwards to provide excellent service. They go beyond the extra mile to assist you. The staff is very friendly, kind and helpful. Security is top priority. The hotel is located close to central Santiago , so you can walk. However, the location is a quiet and safe street. Great location. We were SO pleased and happy with this hotel. Breakfast was included and very tasty.

Leisure Partner

8/10

Excellent

26 Feb 2025

Hugh

Basic but charming.

The hotel is in the old part of the city and a good walk to nearest restaurants and bars and other ammenities.
The staff were very friendly and attentive, the room was basic but fine - could do with tea/coffee making facilities.
Breakfast was typical continental.
For us, far better than a glass, steel and concrete corporate hotel.

Partner

10/10

Exceptional

24 Feb 2025

Frederik

A rare find.

Business Self

10/10

Exceptional

23 Feb 2025

Marlene

We were absolutely pleased with Hotel Boutique Casa Conde. The staff are wonderful with their pleasantness, friendliness and personable style. The hotel is quaint and beautiful with breakfast included. We felt very safe as it is located just a block off the main Avenue in Santiago. We could walk to all the sites. It was impressive the tight safety routine they have in place. What a delightful stay

Leisure Partner

10/10

Exceptional

16 Feb 2025

Lauren

It’s a beautiful old house so the floors are creaky but the room with 2 beds is very spacious with a desk, wardrobe, and very high ceilings. An enjoyable experience all around with attentive staff.

Leisure

10/10

Exceptional

16 Feb 2025

Catherine

Staff were amazing, breakfasts were lovely. Location felt totally safe, but finely an area in decline. Nearby shops were mostly selling car parts

Leisure Friends

10/10

Exceptional

21 Jan 2025

Karim

Beautiful historic property with a very friendly and attentive staff.

10/10

Exceptional

13 Jan 2025

Chris

Stayed here twice. Would stay again!!

Leisure Self

10/10

Exceptional

31 Dec 2024

Antonina

Great place

Absolutely lovely place!
Nice rooms, classic style, charming place, everything was very clean. I had terrible food poisoning a few days before and was so happy that the team asked me what I wanted for breakfast and accommodated all the requests for my recovering stomach. And I had my first solid homemade food in 3 days. It helped a lot! Highly recommend!

Self

10/10

Exceptional

28 Dec 2024

Chris

Great staff, quiet, clean and really close to the metro if you want to sightsee. It is two metro lines from the plaza de Armand and one redline up to the center city and the Costanera tower. They have recommended various places to eat. It is about a $25 dollars taxi ride from the airport but real easy to get to. I am staying here again in two weeks on my way back to the states.

Leisure

10/10

Exceptional

11 Dec 2024

Eugene

The hotel is located right outside the centro area but great transit access to the rest of the city.

Self

10/10

Exceptional

05 Dec 2024

Ann

Lovely small boutique hotel on a quiet street close to restaurants and subway.
The staff were very helpful and the breakfast each morning was delicious.
The rooms were clean - and comfortable.
We would highly recommend this welcoming boutique hotel.

Leisure Partner

10/10

Exceptional

01 Dec 2024

Jane

Beautiful 100 years old building with well appointed, new fixtures, king sized bed. Very very clean. Stairs to the 2nd and 3rd floors. Daily room cleaning. The staff was amazingly accommodating and helped us several times to confirm tour bookings and find transportation.
The early check in was a gift since we had flown all night. For $20 extra we checked in early AND they provided breakfast. The daily breakfast was delicious— cold meats and cheese, with scrambled eggs an option. personal service. The staff provided special fruit preparation to accommodate an allergy.
Overall, convenient to the city’s main streets, good dining and bar options within walking distance. We’d recommend this lovely boutique hotel.

Leisure Family

8/10

Excellent

23 Nov 2024

Geoff

Good location

Good location close to centre and airport bus stop. Traditional property recently refurbished. Basic rooms, no air con, fridge or TV but good breakfast included. Friendly english speaking staff. You need to ring the door bell to get access!

Self

10/10

Exceptional

21 Nov 2024

Pablo Alfredo

I had a fantastic stay at Hotel Boutique Casa Conde! The staff is incredibly friendly—the friendliest I’ve ever encountered. The breakfast was superb, and everyone went above and beyond to make my visit to the city more enjoyable. They were always ready with great advice, from transportation tips to recommendations on where to eat and what to visit. Thank you for making me feel truly welcomed!

Business Self

10/10

Exceptional

18 Nov 2024

Jennifer

Really enjoyed our 2 night stay. The hotel staff were exceptional and helpful. The breakfast was delicious. The rooms clean and quiet. We were very close to the historical district and metro. They arranged a taxi to the airport for us. The only thing that confused us was when we arrived there was just a small sign and 2 locked wooden doors. We figured out that there was a doorbell and learned that we would have to give the staff the key to our room anytime we left and ring to get back inside. It was fine but we were not really aware of this before our stay.

Leisure Partner

8/10

Excellent

09 Nov 2024

Barry

Best to call this place a HOSTEL, not a hotel of sorts. Bad neighborhood. Felt very unsafe. Not close to transportation or shopping and eateries district. You had to turn the room key in each time you left. Had to buzz in to get back into the unit. VERY OLD building. Staff was helpful and courteous, thou.

Leisure Self

10/10

Exceptional

17 Oct 2024

George

A Gem in the Coche de Toro Neighborhood

A wonderful place to stay in Santiago. Start with the staff and ownership--so friendly, spoke Englished, loaned us an adaptor for our phone charger, let us leave bags on the day we were leaving so we could tour the city, helpful recommendations on food and sights to see. The room was clean and spacious, the bathroom spotless, the towels and linens first class! And the breakfast, well plan on spending a lazy half to one hour with the great coffee, pastries, cereals, eggs, meat, cheese!!! Finally, Casa Conde is located in an old neighborhood with a good vibe and just a block from the main Santiago throughfare and the subway. When we go back, this is where we will stay.

Partner

10/10

Exceptional

13 Jul 2024

Irene

Wonderful stay!

A very clean, safe, & beautiful hotel close to the airport bus & other metro stations. All the receptionists, especially Mayra & Fernanda (sp?), were very helpful, kind, & welcoming! There’s also a common space where you can play records & relax. Highly recommend this place in Santiago!

Self

10/10

Exceptional

28 Jun 2024

Dylan

The property has a very warm and home feeling to it. The breakfast was really good and the staff were so helpful! Manuela was incredibly helpful with the questions I had about the area and hotel transfers as well as speaking great English. I highly recommend anyone coming to Santiago to stay here. You won’t regret it!

Leisure Self

10/10

Exceptional

19 Apr 2024

haiwen

Friendly and helpful reception, beautiful building

Partner

8/10

Excellent

05 Apr 2024

Patrick

Charming stay

We really enjoyed our stay, the service was outstanding and the breakfast plenty. Having never stayed in Santiago we thought it was a great location, Brasil was the neighborhood. We felt the place needed some TLC, the original floors creaked and groaned, and were quite slippery especially the stairs. The other comment was the fact they locked the front door from the inside, each time they would let you out! We felt it was unsafe incase there was an issue to get out in a hurry. The staff was amazing and gave us great guidance and was super friendly.

Partner

8/10

Excellent

05 Apr 2024

Patrick

Charming stay

We really enjoyed our stay, the service was outstanding and the breakfast plenty. Having never stayed in Santiago we thought it was a great location, Brasil was the neighborhood. We felt the place needed some TLC, the original floors creaked and groaned, and were quite slippery especially the stairs. The other comment was the fact they locked the front door from the inside, each time they would let you out! We felt it was unsafe incase their was an issue to get out in a hurry. MAYA was amazing and gave us great guidance and was super friendly.

Partner

10/10

Exceptional

20 Mar 2024

Jeremy

Super service

Aside from the impeccably clean property, the perfect breakfast, comfortable beds and bedding, the staff were extraordinarily helpful and service oriented. Everyone was very friendly.

The property is unique and old and close to a variety of restaurants. We enjoyed the stay and highly recommend.

Friends_and_family Friends

10/10

Exceptional

10 Mar 2024

Jane

Lovely small boutique hotel. Service couldn’t be nicer

Partner

8/10

Excellent

08 Mar 2024

YVONNE

The Casa Conde is a charming, historical building. We were on 3rd floor and had to carry our luggage upstairs - good workout! The room was very quaint and clean. Unfortunately it didn’t have air conditioning or a television set. We missed the a/c as it was hot during our visit. Breakfast was provided and was very well done.

Leisure Partner

10/10

Exceptional

06 Mar 2024

William

This is a very well maintained and managed Boutique Hotel.
The staff is very friendly and helpful. They provided excellent service and city guidance.
The breakfast was truly delightful.
A wonderful chance to stay and experience life within the city of Santiago.

Leisure Family

10/10

Exceptional

26 Feb 2024

KATHLEEN

Staying at Casa Conde was like staying in your own home. The staff bent over backwards to accommodate every need I had and went above and beyond to absolutely ensure that I had a superior experience. I could not recommend Casa Conde highly enough.

Leisure Family

10/10

Exceptional

12 Feb 2024

Louise

The bed was comfortable, the neighborhood was quiet, the hotel was clean, and the staff was amazing. They were friendly, knowledgeable, and helpful. It was close to the metro. It was as described, a throwback to old world Santiago. Therefore, there was no air-conditioning or TV. But there was a fan, plenty of hot water, quality food for breakfast, and amazing staff. They really cared about helping me plan my stay and making sure that I had a safe and fun trip in Santiago. The location was great. It is in an historic part of town. Very little traffic. There are no elevators so if you cannot climb some stairs, this is not for you. Otherwise, I highly recommend it for a different experience than staying in big hotels that are similar all over the world. I was there for six nights and I would go back.

Leisure Self

10/10

Exceptional

10 Feb 2024

ning

A home like stay

The hotel staffs are very kind, helpful and caring.

Partner

4/10

Poor

01 Feb 2024

Mark

This is a tough review to write. There is lots to love about Casa Conde and I'll identify some of them … but we wouldn't stay there again and u wish I knew these things before we booked there.
My wife and I stayed two nights in late January, as we were passing through Santiago.
The positives: wonderful resident owners who really seemed to care about their guests. An interesting property, a grand old house converted. A delicious and varied breakfast. A location very close to the metro and within easy walking distance of many sights. Quite reasonable priced. Clean and everything worked. Our room was very quiet.
Not so good: the building is old and built for residential use. The floors squeak, a lot. You hear movement overhead. Our room was quiet in part because the windows faced air shafts, so there was no view and no breeze.
Possible deal breaker: there's no a/c so if you are staying in hot weather you had better be okay with a very hot room. Our room was much hotter than the corridor even. They did supply a large floor fan when I asked, which made it bearable, just.
The definite deal-breaker: guests are locked in. I don't believe you can get out of the building without the staff coming down two floors to unlock the front door. We had an early flight and needed to leave early; there were no staff visible. I saw a set of keys so I took them down and was able to unlock three separate locks to be able to exit. The hotel no sprinklers visible; it looks like a fire hazard.

Leisure Partner

10/10

Exceptional

30 Jan 2024

Robert

Different and good

We stayed here at the beginning and end of our Chilean trip. Not your average hotel - no tv or AC, but an elegant old home in an interesting area. Having to call staff to enter or exit seemed a possible problem, but the staff were invariably prompt, even when we had a 4 am departure. Nice to have a cup of tea or cold water in the afternoon in the beautiful old dining room. Staff consistently friendly and helpful.

Partner

10/10

Exceptional

28 Jan 2024

Scott

The staff was excellent. Stay was great they make you feel at home.

Self

10/10

Exceptional

27 Jan 2024

Kelly

Flavia at the property helped make our vacation. She greeted us at midnight with our late flight. She secured taxis and ubers for early excursions. She greeted us with a smile when she made our breakfast each day and the food was great.

Leisure Friends

10/10

Exceptional

20 Jan 2024

Andy

Okay, honest review - if you are looking for the following:

- fancy flat screen tv
- air conditioning (temperature when we were there was 34 degree C)
- in room coffee/tea facilities

then this isn’t the hotel for you. On the other hand if you want:

- the personal touch from the most helpful, friendly and informative staff I’ve ever met in a hotel
- staff with excellent English
- an immaculately clean, quirky and individual hotel
- convenience for some great restaurants
- a hotel dog!!

then this IS the place for you 😀

I’d highly recommend this place for your stay in Santiago.

Leisure Partner

10/10

Exceptional

12 Jan 2024

Kerry

Staff were so accommodating and friendly. Breakfast was great. Coffee / tea available all day. Bright large updated rooms / bathrooms. Comfy beds Easy walking to main plaza.

Leisure Self

10/10

Exceptional

29 Dec 2023

Amy

Excellent customer service, reception was warm and informative. Hotel is safe and clean, perfect for what I need. Highly recommend!

Leisure Self

10/10

Exceptional

21 Dec 2023

Michael

The property owners made me feel like family . Definitely a must stay for Santiago. Very reasonable priced . Mike S

Leisure

10/10

Exceptional

17 Dec 2023

Sohail

Amazing stay! The hotel staff go above and beyond to make sure your stay is comfortable. I had a change in plans and they were very accommodating in refunding a portion of my stay. The hotel breakfast is hearty and a must-try!

Self

10/10

Exceptional

13 Dec 2023

Liz

Outstanding service and delicious breakfast.

10/10

Exceptional

10 Dec 2023

shunli

The stuff are extreamly friendly and helpful! The breakfast

10/10

Exceptional

10 Dec 2023

Darius

Friendliest staff ever

Super friendly staff. The y can give you a prepaid metro card to start your stay as metro station is 200 meters away. Very quiet location although very close to the main Avenida O'Higgins.

Business

10/10

Exceptional

09 Dec 2023

James

The staff at Casa Conde could not have been nicer. They were all very helpful, gracious and kind beyond words. The breakfast was delicious, including warm croissants, rolls, cheese, ham, fresh fruit, juices, cafe, and cereal. The room was perfectly clean and quiet, and the bed was very comfortable.

Leisure Partner

10/10

Exceptional

29 Nov 2023

Aliza

Case Conde has to be one of the most beautiful properties in Santiago. Incredibly clean, wonderful staff and owners. A home away from home. Will stay again.

Leisure Partner

10/10

Exceptional

18 Nov 2023

David

Excellent service. The staff are very responsive and helpful. The breakfast is excellent. They even extend my check out time.

Leisure Partner

10/10

Exceptional

08 Nov 2023

David

Nice and accommodating staff and owner. I would definitely recommend.

Leisure Partner

10/10

Exceptional

11 Oct 2023

Chris

Everyone at the Casa Conde was immensely friendly and helpful. I was made to feel very welcome. Room was very clean and comfortable; breakfast was good. Will certainly stay again when I am in Santiago

Self

10/10

Exceptional

15 Sep 2023

Verified traveler

Centrally located and really very charming. The customer service was excellent as was the included breakfast. One note is that for security purposes the staff let you in and out each time which was not inconvenient, just something to note.

Friends_and_family Family

10/10

Exceptional

20 Aug 2023

Laura

Stayed here for 3 nights during my stay in Santiago. They were absolutely wonderful! The previous reviews said no one spoke English, but multiple people in the hotel spoke English including the owner Alfredo who was extremely helpful. They immediately provided me with a map, with recommendations on things to do and restaurants. The employees that do not speak English were more than happy to use google translate to help. A travel issue occurred during my trip and the owner was more than happy to stop his day to help resolve my issue and communicate for me.
I will say this place is an older house and the hallways (creaky) and doors can be loud- was easy to hear people talking in the hallway. This was not an issue during my stay and in general it was very quiet, but as a courtesy would not stay here if you plan to be out late/enjoy the bar scene, as coming in late at night might be loud to other patrons.

Leisure Self

10/10

Exceptional

14 Aug 2023

John

Small, family run hotel conveniently located in downtown Santiago within five minutes walking distance to the Republica Metro station and Los Heroes Metro station, which is also the terminus of the Centropuerto bus from the airport. The hotel is a restoration by the owners and the rooms were spacious, quiet and very comfortable. Breakfasts were amazing, continental in style but the individually cooked ham and eggs, including the Casa Conde eggs cooked by the owner Alfredo were exceptional. Staff were very friendly, helpful, and welcoming throughout our two stays. Everyone greeted us like we were family and went out of their ways to help us and made our stays that bit more memorable and personal. If you like small hotels with personality and charm, I highly recommend this hotel when visiting Santiago.

Leisure Family

10/10

Exceptional

26 Jul 2023

Sarah

The family that runs this hotel has done a FANTASTIC job. This cozy and antique house has a few rooms, giving it a very warm and personal feel. I had a hot breakfast every morning. Conversing with each person there was a delight as well, because their service was wonderful and they made me feel so welcome, helping with any questions I had. They allowed me to do an early check-in and a late check-out. Also, the hotel is very close to a metro station, making it a convenient location for your stay in Santiago. If I could rate this place 10 stars, I would. If I am ever in Santiago again, this is where I will be staying!

Leisure Self

10/10

Exceptional

14 Jul 2023

Gary

OMG the staff at this beautiful boutique hotel was absolutely amazing. La gente en este hotel era muy amiable y increible!! The breakfast was beyond wonderful every day. I left feeling like the staff was my family and I even got a little teary-eyed saying goodbye. Very comfortable bed and beautiful big bathroom with gorgeous tile.
It is an old building so be prepared for some creaks in the floor from upstairs and it is a quiet neighborhood overall with a quick 10 minute walk to La Moneda and everything else you can get to from there. It might not be for a first time traveler expecting a front desk and everything but it is certainly amazing and worth it for the rest of us. I took Ubers back to hotel a lot when I was out exploring the city so there is easy access for that.
Adios Flavia y Manuela your service and friendliness was exceptional and I also loved meeting and talking to the owner - a very sweet accommodating lady. They let me check in at 8:30am and since my flight left at 10pm they let me check out at 5pm. I cannot wait to go back again hopefully next year.

Leisure Self

10/10

Exceptional

12 May 2023

Loren

Great Stay

Great stay, very helpful with english (including a translation app) and advice on where to eat.

Self

10/10

Exceptional

29 Apr 2023

Stephen

Friendly Folks

I stayed here nine nights as part of a South America vacation and thoroughly enjoyed it. Both the owners and the staff were very friendly and accommodating. With the metro being just a block or so away, it was easy getting around Santiago from this location.

Self

10/10

Exceptional

11 Apr 2023

Esther

A charming boutique

Convenient location once you got your bearing, walking distance to central attractions or metro stations, easy access to airport shuttle bus was a nice surprise. Service was so attentive and breakfast was nice, very quiet and comfortable after trekking in the Patagonia region. Highly recommended.

Self

10/10

Exceptional

24 Feb 2023

Susan

Sanctuary in Santiago

LOVELY couple runs this boutique gem. Wonderful personal service with breakfast & late check out & sharing family photos. They’ve put so much love & care into this sanctuary in busy Santiago.

10/10

Exceptional

24 Feb 2023

CHRIS

Warmest Chilean welcome you could hope for

From the outside you could almost miss this hotel but it is a true gem in Santiago. The interior gives you a true Santiago experience, transporting you to a world of poets and lazy siestas. The owners and staff are a delight and go above and beyond to help you, even if their English is not the best. The surrounding area is safe and walkable and adds to the authenticity of the experience of staying here. Cannot recommend enough.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2023

Blesilda

The service is excellent! the staff are very courteous. Our room is very clean.

Leisure Friends

10/10

Exceptional

23 Jan 2023

Lisa

Hotel Boutique Casa Conde is a lovely place to stay and I would recommend it above anyplace in Las Condes. It's a B&B style hotel in a beautifully restored building in a quiet neighborhood downtown. I was served a delicious breakfast while my host played classical guitar. I will definitely stay there next time I go to Santiago. The rooms are small but I didn't mind that one bit.

Leisure Self