Relais Des 2 Rivieres

ROUEN, Bvd Gambetta, 33
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50 reviews shown

10/10

Exceptional

09 Mar 2020

David

great hotel

My wife and I had a great stay. The rooms are great and the food was amazing.

Partner

2/10

Poor

31 Aug 2019

Verified traveler

Well I will not recommend this property to anyone my bedding was not changed for three days until I queried it the room facilities is not up to scratch well over priced I would say it’s a two star boutique well too expensive I don’t want to carry on but I will never recommend it to anyone the spar is bad I had manicure and pedicure done they charged me 100pounds for a man and they did a very bad job of it i complained about it they agreed with me and refunded back my money

Leisure Self

8/10

Excellent

22 Dec 2018

Verified traveler

I really appreciated the early check-in after my long flight from Canada (via Amsterdam).

Leisure Self

8/10

Excellent

03 Sep 2018

charlotte

Nice hotel but expensive and small rooms!

Mauritius as a whole is an expensive island and the hotel rates reflected this! Take lots of spending money!

10/10

Exceptional

28 Aug 2018

Natasha

A boutique hotel with very pleasant staff

Lovely location in the bay. A small hotel, but has all the amenities you need for adults only stay. Most pleasant staff. Beautiful food. Rich library, gorgeous atmosphere. Feel like you are at home.

10/10

Exceptional

22 Aug 2018

Emanuele

Outstanding hotellerie, good food, great hospitali

Beautiful boutique hotel on a small sandy beach. Nice rooms. Great atmosphere, great food including lots of good and fresh fish. Only downside, in August it's windy.

6/10

Pleasant

17 Aug 2018

Verified traveler

Wonderful, with a few problems.

Amazing place, and beautiful area of the island. The staff was wonderful and helped me organize a lot of activities. I loved being there. The cleanliness of the room was sub-par. The shower overflowed because the drain was plugged and water went all over the bedroom and living room. The maid didn’t replace the toiletries or all towels daily. It was not so nice in that regard. Also, with the car rental, the GPS didn’t work and I had to use my phone data to get around. The hotel said I didn’t have to pay for the GPS, but then when I dropped off the car, there was a big argument with the car rental company and they made me pay. I contacted the hotel regarding this, and have not heard back. Disappointed in them, especially with their amazing service while I was there.

10/10

Exceptional

03 Aug 2018

catherine

Faultless. Came for a rest and recovery break, ten days of taking it easy, and access to great water activities and spa services. Food included in the booking is excellent. Did not get bored with the choices, which also include daily special dishes. Great service from guest relations, without feeling any pressure. Many thanks again to the great team. Highly recommended. It is one of the few places where I felt that the actual experience was beyond my expectations from the website.

2/10

Poor

05 Jul 2018

Verified traveler

Dishonest and sorely mistreated!!!!

I rarely rate things negatively, but I had a terrible experience here and wish to warn others. However, before getting to the bad, it would only be fair to give an honest opinion of the good as well. The rooms are nice and the service staff were very friendly. The food was also excellent.

Unfortunately, it only takes one bad thing to make a stay memorable for the wrong reason, particularly for a property that is marketed as upscale. So on to the incident... I was booked on a half board basis, which in every place I've ever stayed means that breakfast and dinner are included in the price. At no point was I ever told that there would be supplements charged for certain dishes.

I received my bill the night before I checked out and noticed extra charges on my bill. I raised this with the front desk and when I told them I was not informed about additional charges either during my check in or by the wait staff they said they would take care of it. I thought that was the end of it, but later I was requested to speak with the manager. They said they couldn't do anything about the extra charges and then proceeded to make me feel like I was stupid for not knowing something that no one explained to me and was not explicit on their menu.

I've never felt so belittled by hotel management and would never recommend this place to anybody. There are many beautiful places to visit in Mauritius so I suggest you find somewhere else to go!

10/10

Exceptional

11 Mar 2018

Verified traveler

Basic rooms poorly designed and look right into main pool area - upgraded and had a great time

8/10

Excellent

25 Feb 2018

James

Lovely isolated hotel, with nice friendly staff, private beach and good food

Partner

4/10

Poor

23 Dec 2017

grahame

Not 5* by any stretch........too many rules

Despite email confirmation prior to travel didn’t get room we thought we’d booked. Spiralled downward from there; too many petty rules quoted to us on arrival and to cap it all was told to re-park my car as policy says cars must be reveresed into spaces. Checked out after 1 night of 4 night stay. It felt that guests got in the way of the hotel, it’s policies and tbe staff. Could be such a brilliant place but reminded me of being at school. Avoid.

10/10

Exceptional

21 Dec 2017

Verified traveler

Amazing time in an elegant resort

Amazing staff, wonderful facilities, super super tasty food, great location, peace and quiet... you couldn’t ask for more if you’re looking for some relaxing, peaceful, quiet and wonderful time in an elegant location. The staff is absolutely amazing and have truly made our stay very special by taking care of us! Thanks a lot for everything!!

Partner

10/10

Exceptional

06 Nov 2017

Leo

Fantastic boutique hotel

Great service, great food, great location! Had a fantastic stay here, can't recommend it enough we had suite 3 with views over the bay.

Partner

10/10

Exceptional

05 May 2017

A&L

Wonderful small sophisticated hotel

We have just returned home to the UK after 10 blissful days staying at 20 Degrees Sud. I would describe it as a small boutique hotel with the décor and feel of the colonial era and at times it does feel like you have been transported back to the 19th century when you are sitting in a rattan chair by the pool having your cocktail served by a liveried waiter, but of course it has all the modern facilities you could want. We stayed in one of the superior beachfront rooms, although in our case it was actually beach facing rather than beachfront, but it was very spacious with a large balcony and queen sized bed and we couldn’t fault it. I understand the standard rooms are quite compact so it would be worth comparing space against price before making your booking. The private beach facing the bay is small but wonderfully maintained and they supply a free boat taxi service to Grand Baie town several times a day and also include snorkelling trips to the reef at 10am and a range of canoes, paddle boards and a small sailing catamaran for customers’ use. There is also the Lady Lisbeth which is a 100 year old pleasure boat moored on their jetty which can be hired for romantic dinners – at a price.
We opted for half board which is recommended as the hotel is situated in a mainly residential area and there are no restaurants or shops nearby. Dinner can be taken in the restaurant overlooking the beach or on the terrace by the pool (often accompanied by local musicians) and each meal

Partner

10/10

Exceptional

12 Apr 2017

Mark

A nice place to relax and unwind

We were there on our honeymoon and it was a perfect place to relax and enjoy the sun and beach. The staff was very helpful with any questions we had. The food was excellent and we enjoyed having the different suggestions of the day besides the normal menu. The rooms were very clean and comfortable. It was a beautiful and quiet place to just relax and enjoy your stay.

Partner

6/10

Pleasant

15 Nov 2016

Navita

Small Charming hotel, pricey for a 4*

My wife and I stayed here for 4 nights in Nov 2016. We arrived in the evening 730pm and the check in took longer then expected. They had said the room wasn't ready although it states check in time is 3pm! We had booked the charming room and it was quite small - the bathroom was bigger then the bedroom! The room features were beautiful almost like staying in at Soho Farmhouse - white washed rooms with shabby chic furniture.

We had half board - breakfast and dinner included. it was a continental Breakfast with special orders of egg so not much really. Dinner was lovely and some good options however a lot of the items on the menu are not included in the half board. Also if your hungry after 930pm then you're kind of stuck as the kitchen closes no in room dining and your in a remote area which means you can't go anywhere.

The beach is small but has a beautiful view of the bay, can be windy at times. Watersport are complimentary although didn't get a chance to do any. Boat shuttle available into town however its a shabby boat which didn't seem safe!

A charming hotel with a games room and a very big library of books with traditional games back gammon, large chess board etc. A nice place if you don't want to leave the hotel however it is rather small and we were the youngest couple there (Aged 30-35)

A lot of insects around the premises - i saw a snake crawling up the stairs as i went to my room! but thats natural right in a place like Mauritius

Partner

10/10

Exceptional

04 Nov 2016

Verified traveler

Superb Hotel

I emailed before we arrived that our flight to Mauritius was arriving at 0600.We arrived at 0730 to be greeted by Vic, the service relations manager with coffee and breakfast, she told us our room was not available until 1400 but she had made another room available for us to sleep and shower in after our overnight flight. What a greeting!!
We were so impressed that we changed our stay to half board and enjoyed four fantastic dinners.
The location of the hotel is on the beach across the bay from Grand Bay, there is a free shuttle boat 4 times a day to the town. The hotel provides free snorkling, afternoon tea and bike hire.
We can not recommend this hotel to highly, facilities location and most of all superb staff.
Brian Potter

10/10

Exceptional

24 Sep 2016

alicd

Gorgeous hotel with a boutique atmosphere

A perfect best from which to make the most of a stay in Mauritius. Rooms are lovely and spacious, spotless, breakfast is plentiful, staff are super-polite, friendly and will help with anything, including finishing and booking anything you need on the island. 4pm afternoon tea is a nice touch, evening dinner is delicious, varied and beautifully presented, well worth the half-board and a lovely atmosphere to come back to. Windy spot so wander around the coast/bay to find paradise beaches.

10/10

Exceptional

31 May 2016

Pete

Lovely boutique hotel

We stayed for a week at the end of May and have a brilliant time. The hotel has real character and the food was absolutely fantastic.

I actually proposed here and the staff were incredibly helpful in arranging a special night for the occasion. Sadly it was too windy every day I was there to go on the Lady Lisbeth for a private meal but thanks to the thoughtful staff (particularly Marcel) I ended up with something even better.

As the private beach is roughly East facing it can be a bit windy, nice if you get a bit hot on the beach but if you want something more sheltered there's a massive, and surprisingly quiet, public beach call Mont Choisy just a five minute cycle away which we went to a few times to watch the sun set.

Absolutely brilliant stay and I would definitely recommend.

Partner

8/10

Excellent

08 May 2016

Verified traveler

The hotel is really nice style and comfy .the staffs are nice and friendly . The room is a bit small but it's nice and the bed is comfy . The bathroom is just a curtain between the room and it's clean . Need to shut the door properly for the AC . The wifi always disconnect . The beach is really small and not enough spaces . The breakfast not much choice but it's good quality . I am quite happy with this hotel .

Partner

8/10

Excellent

18 Feb 2016

Todd

This is place is amazing

Partner

10/10

Exceptional

05 Jan 2016

Verified traveler

A very enjoyable stay.

Everyone was very helpful and attentive, nothing was too much trouble. Well done to the staff.
The food was very good and well served by the excellent waiters

10/10

Exceptional

27 Dec 2015

Verified traveler

A hidden gem

Even better than expected! Hotel was intimate enough that we were able to meet other guests and make new friends.
We found that the consierge did not meet our usual high standards.

Partner

8/10

Excellent

26 Dec 2015

paul

Beautiful Hotel

Overall, we throughly enjoyed our stay and would return. The pools and beaches were clean and great for relaxing, the food was delicious, and there was a range of activities (such as a day trip to Flat Island on the catamaran) that really added to our experience. The only niggles were a couple of issues with service: a slightly disorganised food service on a couple of occasions and a beach staff member who offered poor customer service, but all of the other staff offered an exceptional level of service and we were made to feel very welcome by them.

Partner

10/10

Exceptional

12 Jul 2015

Jia Jia

Excellent boutique hotel! Amazing setting with attentive staff. Numerous excursions and water sport facilities. We stayed in the Austral Suite which was luxurious with amazing view of the bay. We had an excellent day at Ile Plate, and would defintely recommend it.

Partner

10/10

Exceptional

19 Jun 2015

Tommy76

Fantastic butique hotel

I can recommend this hotel as a one of the best hotels on the island. Its such a amazing place.
The lovely public beach is 5 minutes away, you can take a bike to get there.
Great food, fantastic people.
Recommend !

Partner

10/10

Exceptional

05 Jun 2015

mr michael

A fantastic boutique Hotel.

This hotel has everything, its site on aqua blue waters has the most fantastic food, the service is amazing with loads of staff on hand. Lots of things to do from use of bikes, canoes, free boat transfers, sailing and snorkeling gear. The best compliment is that it feels like a better version of home. The most standout part though is the staff, managed impeccably by the owner of the hotel, they were attentive without being intrusive and nothing was too much trouble. A paradise setting indeed.

Partner

8/10

Excellent

13 Jan 2015

Verified traveler

Grande Baie elegance

Delightful, secluded and un-crowded boutique hotel with very good amenities in an excellent location. Very good guest relations. Room spacious and well-appointed. Breakfasts very good, dinners good.
An enjoyable stay and easily recommendable.

Partner

10/10

Exceptional

05 Dec 2014

roggill

Superb small hotel

It is a small hotel, right on the beach - our room was 20 yards from the sand!
Good restaurant for breakfast and dinner. We stayed on half board and the range of dishes was excellent meaning that we did not have to choose anything twice during our stay of 9 nights.
Wines were mostly French and good quality with prices broadly as you would expect to pay in the UK. We were spending about £20- £25 per bottle - fine as long as you are not going for gold!
The service was excellent from all the staff and management, with some being superb.
The room was not huge, but assuming the weather is good - it was for us - you will only change clothes and sleep in it. Unless you are a honeymooner when you might like a suite!

Partner

10/10

Exceptional

30 Jan 2014

Pobstar

Great Adult hotel with a shabby chic vibe

We had a fantastic time at this very unique hotel in Grand Baie. It's got a frenchy vibe as the island was formally a french colony before it was claimed by the English. I would describe the hotel as a Soho house style place on a tropical beach - we loved it. The beach area is small but very private & well appointed. It's worth making use of their catamaran, canoes or go snorkeling trips every morning, this is all free.
Flat island trip is a must, but take loads of sunblock!

Partner

10/10

Exceptional

15 Mar 2012

Ashers

What a super place

I took my wife for a \"special birthday\" celebration and it was certainly special, one of the best hotels in which I have stayed. All the staff were fantastic from the monent we arrived until our departure, the room was lovely and the food excellent. I would certainly recommend a massage in the Spa.
There is a fantastic mile long beach about a mile away within easy reach by the complementary cycles provided. Highly recommended.

2

Partner

10/10

Exceptional

03 Jan 2026

Mona

Hotellet ligger vakkert til med egen sandstrand. Personalet var utrolig hyggelig og hjelpsomme uten å
Være for påtrengende. Restauranten holder høy internasjonal standard.

Partner

6/10

Pleasant

15 Aug 2022

Verified traveler

The hotel has great potential ...

I have mixed feelings about our stay at 20 Degrés Sud.
Firstly, I must say that it is a beautiful hotel with some lovely views over the bay. It is, however, overpriced in my opinion, compared with other places we stayed at in Mauritius.
Generally speaking, the service is good, apart from a couple of waiters who managed to spoil our dining experience. We had to wait quite some time to get served, the food is delicious though so worth waiting for, but then the bill was not right and we just couldn't be bothered asking to have it corrected and waiting another half an hour.
Our room was rather small but nice. The outside rooftop bathroom was a lovely surprise but the creaky bed and the drafty door could do with some maintenance.
One example of great service was when they turned on the hammam just for us, as I asked if we could use it.
All in all, our stay was pleasant but I'm not in a hurry to return.

Partner

8/10

Excellent

03 Nov 2019

Verified traveler

Charme désuet pour cet hotel en bord de plage

Personnel très agréable, beaucoup d'effort pour apporter le meilleur service mais quelques détails à améliorer. Le petit-déjeuner pourrait être plus varié. Le restaurant est très bon particulierement le soir. La literie est parfaite. Petite plage et navette en bateau pour Grand Baie apréciable. Bonnes prestations au spa.

Partner

8/10

Excellent

25 Aug 2019

Verified traveler

Boutique hôtel très cosy et charmant, lieu calme, bonne situation dans la baie de Grand Baie, à proximité en voiture des centres commerciaux de la région. Chambre de type colonial impeccable et bien équipée, même la catégorie la plus basique, toutefois pas bien insonorisée pour certaines. Restaurant d’excellente qualité pour le dîner avec une cuisine goûteuse et raffinée. Le spa est très reposant et bien agencé et les soins y sont de qualité, juste un peu chère par rapport à la moyenne habituelle des prix pratiquée à Maurice. Le petit déjeuner est très complet avec un bémol concernant les omelettes et œufs au plat ou brouillés qui sont servis sur commande 30 minutes après...et ceci alors même que nous ne sommes pas nombreux au petit déjeuner, et c’est répétitif tous les jours.

Leisure Partner

10/10

Exceptional

24 Mar 2019

Le personnel toujours au petit soin pour vous, surtout les dames de la réception. chambre standard parfaite, propre. restauration au TOP !!
Suppléments a prévoir pour se faire plaisir (eau, vin et certains plats non compris en demi pension)
Piscine calme, mais pas assez de transat, premier arrivée...
Petite plage privée, mais rien a voir avec la plage de MON CHOISI.
Plage bien équipée et sports nautiques a disposition.
Pause gouter à 16h ... j'adore !!
Spa tres ZEN et Hamam à disposition.
Excursion disponible pour l'ile Gabriel à faire obligatoirement !!
Tres bonne adresse à retenir

Leisure Partner

8/10

Excellent

03 Dec 2018

Verified traveler

Personnel très serviable et très gentil
Pas assez de soleil autour de la piscine ni sur la plage
Restaurant excellent, ils ont obtenu la 5 ème étoile le 1 er novembre

8/10

Excellent

29 Oct 2018

Verified traveler

Koselig boutique hotell

Veldig flott hotell! God mat, og hyggelig service! Fine og renslige rom. Frokosten var helt ok, middagene veldig bra. Gratis tilgjengelighet på sykler var perfekt. Skulle gjerne hatt oftere båtshuttle inn til sentrum. Selve hotellet lå i et område som var ganske vindfullt da vi var der, dette satte nok en demper på at vi ikke brukte hotellet og uteområdet like mye. Vi reiste heller til andre strender der vinden og solen var varmere. Ellers absolutt å anbefale som et koselig boutique hotell med ikke for mange mennesker!

Partner

10/10

Exceptional

26 Oct 2018

Verified traveler

Acceuil parfait
Hotel magique et a taille humaine, restaurant hors pair

10/10

Exceptional

02 Oct 2018

Cenina

atmosfera rilassata, staff gentile, camera molto pulita, cucina buona. zona molto ventosa, è spesso difficile godere della spiaggia, ma la piscina è riscaldata.

10/10

Exceptional

25 Jun 2018

Mikael

Vacation

A beautiful and cozy hotel with a lot of charm. The staff were amazing and the food incredible!

Partner

8/10

Excellent

02 May 2018

Verified traveler

Séjour agréable, reposant. Personnel accueillant, respectueux.
Je recommande cette hôtel.

8/10

Excellent

22 Apr 2018

philippe

Excellent dining in Grand Baie

Very warm welcome upon arrival in this cozy,, charming hotel. It was more compact than expected perhaps due to it's location in busy Grand Baie. Did not use the beach facilities so have no comment, nor the small swimming pool situated in the middle of the hotel.
The restaurant was delicious, and one of the nicest meals we experienced, the breakfast buffet was equally enticing.
The room was clean and practical, though smaller than expected. We were very surprised that this hotel is (and the only one on the island) labelled a Relais and Chateaux. We stayed in several hotels that were easily on a par.. and they certainly not the most expensive.

Partner

10/10

Exceptional

30 Mar 2018

Sophie

Séjour parfait

Nous avons passé un réveillon du Nouvel An juste parfait. Le personnel de l'accueil et du restaurant est au petit soin. L'architecture, l'entretien et la propreté des lieux sont agréables. Une très belle adresse pour un séjour en amoureux, un séjour hors du temps.

Partner

10/10

Exceptional

11 Feb 2018

Vincent

Hôtel de style dans un cadre superbe

Excellent séjour dans un hôtel de rêve
Cadre superbe et décoration recherchée
Accueil remarquable

Partner

10/10

Exceptional

25 Jan 2018

arnaud

Personnel local très accueillant

Excellent,confortable et à la hauteur de nos attentes même plus car le personnel (bar,restaurant, femme de ménage) est vraiment au petit soins avec nous alors bravo à tout le staff mauricien

10/10

Exceptional

18 Jan 2018

Verified traveler

Séjour mémorable

Mlle Yovana et le chef de réception très compétents, serviables, attentifs et professionnels.
Niveau de professionnalisme des serveurs supérieur à la moyenne. Excellente cuisine, très bon entretien. Une équipe qui s’entraide et se soutient. Nous y avons assisté à la veille du cyclone, même le directeur travaillait auprès de ces équipes sur le terrain. Belle ambiance, taille humaine. Très bel endroit qui donne envie de revenir

Partner

8/10

Excellent

04 Dec 2017

Stefanella

Piccolo hotel di grande fascino

In vacanza con mia figlia, avevamo escluso di voler soggiornare in un grande resort ed abbiamo scelto questo piccolo hotel di grande charme della catena \"Relais et Chateaux\". Le aspettative non sono andate deluse. L'albergo si trova in un'ottima posizione a nord ovest di Mauritius tra Grand Baie e Pointe aux Cannoniers. L'arredamento è elegante e curato sia nelle stanze che nelle parti comuni (piscina e spiaggia). Buona la prima colazione in compagnia di un nutrito gruppo di uccellini ed il pomeriggio tra le 16 e le 17 viene servito il the accompagnato da ottime torte. Consiglio vivamente la mezza pensione perché dopo una giornata di mare ed escursioni è estremamente piacevole cenare in un'atmosfera tranquilla e soprattutto credo che sia difficile trovare un ristorante dove si mangi così bene. Unico limite la spiaggia piccola e molto ventilata ma tanto si può cambiare spiaggia ogni giorno e le più belle come Mont Choisy, Peribère e Trou aux biches sono facilmente raggiungibili .

10/10

Exceptional

30 Oct 2017

carine

Excellent séjour

Family