De Jonker Urban Studios & Suites

Netherlands , Amsterdam and vicinity
ÁMSTERDAM, Plantage Middenlaan 40
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75 reviews shown

4/10

Poor

10 Feb 2026

Wing Sum

The overall experience is very disappointing. Let me break it down for you.
- Booked for 4 adult, received the hotel official confirmation as 4 adult reservation. Checked in and found only 1 double bed and 1 single bed. They ended up sent someone to set up the sofa bed but we waited almost an hour to get it resolved.
- No direct customer service contact apart from a landline number. And they will hang up your call. Make sure you have international calls if traveling from outside Europe. (Turns out they have a WhatsApp number but it’s not advertised)
- Shower drain was blocked with giant hair ball and flooded the whole bathroom floor when in use. It’s disgusting because I was asked to check the drain myself by the customer service agent. Ended up dig the hair ball out myself, apparently it was too late for them to send someone for help.
- Body hair found in pillow cases
- Black residue in kettle every time when in use even we scrubbed the interior multiple times
- Stains on the lower part of the curtain (dark red stain looks sus)
- Customer service agent promised a refund as compensation for inconvenience caused but ghosted our messages after we checked out

Hope you find it helpful.

Leisure Friends

6/10

Pleasant

10 Feb 2026

Liam

Dirty coffee cups in sink, bag with candy from local shop on counter and empty water bottles (the free ones left for us) drunk and in bin.

Hotel by WhatsApp promised it would be dealt with. It wasn’t. Hotel offered late check out by 2 hours which I accepted but doesn’t make it right- there shouldn’t be evidence of previous clients in the room and if there is (as mistakes do happen) it should be sorted asap

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Eleanor

Room was fine, didn’t quite look like the pictures. Not much kitchen equipment- you wouldn’t be able to cook a meal. Room is not made up in the usual sense when you stay in a hotel. Decent location & staff were helpful when needed. Nice overall.

Partner

10/10

Exceptional

03 Jan 2026

michael

Brilliant location clean warm room easy keyless system great stay

Leisure Self

10/10

Exceptional

29 Dec 2025

michael

room was clean as always. they put the heating on in the room so it was lovely and warm when i arrived on a very cold day. very nice touch!!

Leisure Self

2/10

Poor

20 Sep 2025

Ankit

So disappointed.., Never gotten any email for registration to get the QR code. It was so inconvenient. I recently checked their reviews and they were very bad. Do not book this place otherwise you'll be stranded in a new city/country.

10/10

Exceptional

18 Sep 2025

Joshua

Very friendly staff and was able to assist us when Expida messed up. The staff was amazing and would definitely stay there again if I was to go back. 20 minute walk to the Heineken experience and the Van Gogh Museum.

Leisure Partner

6/10

Pleasant

11 Sep 2025

Omry

I would give it a 3.5 if that’s an option. Room itself is great, but no wifi in the room when that’s promised is quite inconveniencing — couldn’t get any work done there. Also, the check-in process is quite slow to get your QR code for the room and resulted in us waiting at the door a few times. Other than those easy fixes, good stay and no other complaints.

Leisure Friends

6/10

Pleasant

02 Sep 2025

Edise

Clean and close to tram station. But poor communication before check-in - did not receive a QR code in time and had to message/call multiple times before getting help

Leisure Friends

10/10

Exceptional

24 Aug 2025

Eléonore

Nous avons passé un très bon séjour. Les studios sont propres et l’emplacement est très bien pour visiter Amsterdam. L’accueil très bien. Bien penser à avoir son QR avant l’arrivée.

Partner

6/10

Pleasant

12 Aug 2025

Aaron

Some pain points

Overall, my stay was very nice. Everything was so clean. Now for the cons:
If you’re an older person who’s not using your cell phone for everything, don’t stay here. You need your email accessible from your phone so you can use the QR code to enter the building and your room.
The bathroom lighting around the sink was HORRIBLE!!!! It’s so dark in there, very difficult to do anything at the mirror.

Friends_and_family Friends

8/10

Excellent

11 Aug 2025

Verified traveler

Greet location

Convenient location
Staff friendly and accommodating
Quiet rooms

Friends_and_family Family

8/10

Excellent

05 Aug 2025

Claire

Really comfy beds. The apartment was spacious. It was in a nice area and easy to get the bus into central Amsterdam. Also easy to walk into the centre. The staff I met was very nice. On the down side, the kitchen was poorly equipped, with very sparse crockery and pans etc… The bathroom could also have been better equipped with soap etc..

Leisure Family

10/10

Exceptional

04 Aug 2025

Olivia

We stayed at De Jonker for a long weekend just gone. We were very sceptical about staying here to be honest, after reading quite a few negative reviews. All I can say is our experience was totally different. We had a last minute room change via email, so I think potentially our room was a deluxe suite. We found the room to be clean, comfortable and with everything we needed. The bathroom and shower was lovely, we had a little rail for our clothes, clean bedding and towels, and complimentary toiletries and use of an ironing board and iron downstairs. The location was great for us, the number 14 tram takes 7 minutes, if that, to get into the centre, and the tram stops literally across the road outside of the hotel. A few doors down from De Jonker is an amazing breakfast place called Box Sociaal, we went twice and would highly recommend. We had absolutely NO issues with the QR code our whole trip, I’m not sure if they have changed the system since previous reviews or if people just weren’t perhaps scanning it with their screen brightness turned up enough or at the right angle, but not once did we struggle to enter the property with ours.

All in all we had a very comfortable, peaceful and enjoyable stay at De Jonker and based off of our experience, would definitely return.

Thank you! :)
Olivia

Leisure Partner

4/10

Poor

02 Aug 2025

Justin

Should have booked a real hotel room…

Getting in and out of the hotel and room are by QR code and the technology is very poor. The location is unattended which makes it more difficult. The rooms are dark with broken plugs, clogged drains (they did quickly address) and dirty… carpet and woodwork hadn’t been cleaned in months to get the dirt build up they had achieved. Our room ended up in the basement down a very steep stairs that would not be considered legal in most countries. Pay a little more and get a real hotel room.

Friends_and_family Friends

10/10

Exceptional

25 Jul 2025

David

Lovely hotel with good service

Property is lovely and in a nice area. The first room we had included stairs which wouldn't work for my partner, but they happily changed rooms for us. Only real issue was the poor Wi-Fi strength, something that had come up before in these old European hotels.

Partner

8/10

Excellent

21 Jul 2025

Lin

Fantastic location in the Planten

6/10

Pleasant

09 Jul 2025

Verified traveler

All was well, spacious room. Be aware that this is the darkest room I've ever stayed in. The lighting in the bathroom is laughable and one of the lights in the main room didn't work so good luck to any women looking to do any sort of skincare/makeup routine

Partner

8/10

Excellent

29 Jun 2025

Sunila

Séjour Centre Amsterdam

Appart'hôtel très agréable : bien situé, dans un quartier calme, face a un beau parc
Relativement bien équipé : café (nespresso), thé, sucre, peignoir, chaussons, gel douche, shampoing

Friends_and_family Friends

8/10

Excellent

14 Jun 2025

miles

Good value stay.

The hotel is in a great location and very comfortable. Lovely spacious room and mostly good facilities. The kitchen area could be better equipped with enough cutlery for 2 guests would be useful.
The hotel is slow to respond to enquiries but overall a great stay. Thank you.

Partner

10/10

Exceptional

12 Jun 2025

Megan

Nice place to stay having everything we needed to explore Amsterdam.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Lucie

Good location.

Leisure Friends

6/10

Pleasant

05 May 2025

Verified traveler

I was placed in noisy unclean room 15 then moved to room 21 which had no refrigerator. The rooms need deep cleaning but otherwise comfortable. The staff was helpful

Friends_and_family Family

8/10

Excellent

25 Apr 2025

gavin

2 nights in Amsterdam

Booked in for 2 nights with 2 adults and 2 kids. The room was very spacious and we were at the back of the property. The room was clean and tidy but we did need extra bedding for the sofa bed for our eldest. The kitchen had the basics and a few coffee pods and tea bags were nice.

Overall, it was a good stay. The QR code to get in was a bit of a faff, we needed to phone the hotel and pay the local taxes on a link before the QR was sent. once we had it, the system worked well.

A nice spot opposite the zoo and very close to a couple of tram stops.

Friends_and_family Family

4/10

Poor

24 Apr 2025

Vincent

Don’t bother

Poor communication - check-in instructions were sent 20 minutes after the check-in time. Room was not ready - situation was poorly managed.
Room was fine, but needs upgrading. Avoid if you need somewhere quiet - you can hear most of what is being said in adjacent rooms.

Business

10/10

Exceptional

17 Apr 2025

Tanraj

I’m so glad I chose this place over a hotel room.
Very spacious, modern and love the extra sitting room.
Everything was on point. The area was beautiful. I wish I could just live here.

Leisure Partner

10/10

Exceptional

05 Apr 2025

Kay

Comfortable and well situated for the trams

Leisure Friends

10/10

Exceptional

04 Apr 2025

Gabrielle

Our studio was the perfect size for us! Clean, lots of storage space. Great location too.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Verified traveler

Loved the room the building and the design

Self

10/10

Exceptional

21 Mar 2025

Harrison

Beautiful Room

Gorgeous rooms - top quality. Only downside was the patchy Wi-Fi

Partner

10/10

Exceptional

14 Mar 2025

SAMUEL

Lovely suite! Spacious!

Business_and_leisure Self

8/10

Excellent

04 Mar 2025

Nigel

Managers on duty, Alexandra at first then Finn, both excellent. We had an issue with TV not working, sorted quickly by moving us to another room.
A bit more detail on cleaning would be a good thing, showed issues to Alexandra. Overall a very happy stay
Nigel and caroline

Leisure Partner

8/10

Excellent

11 Feb 2025

Georgia

Good decent property

Leisure Friends

10/10

Exceptional

14 Jan 2025

Sarah

The property was great, communication was terrible. No space to leave luggage.

Leisure Family

8/10

Excellent

21 Dec 2024

Simon

Overall, a very good stay. Amazing historic space with modern fit-out and amenities. Great location with a tram stop and line to key locations and central station very close by. Apartment was a little worn from use and some additional chairs for lounging and dining for 4 people would have been useful.

Leisure Family

10/10

Exceptional

16 Dec 2024

Elliott

Great property, and use the #14 Tram as it gets you to/from the centre and Main station in 10 mins. You will want to get off at \"Artis\" for the hotel suite. The rooms are a bit tired but clean, and you cannot fault the support and location, etc ... I Loved our family time there

Leisure Family

10/10

Exceptional

28 Nov 2024

Amir

Amazing 2 floor suite, kitchen, heated floors in the bathroom, comfortable bedding, lots of towels and robes provided, museums and centraal station are all within 30 minutes of walking, gorcery store around the corner and coffee shops all around you. The only things I’d knock are the wifi cutting out in the downstairs bedroom whoch caused all my international data to be used while I was asleep, the carpets could use a shampoo’ing, and the QR system is a little picky when it wants to work but they were awesome and answered the phone every time. But overall a great and luxurious feel at an amazing price! Would recommend and definitely come back!

Leisure Self

10/10

Exceptional

15 Nov 2024

Christopher

A great find in Amsterdam

A brilliant property in an amazing location. Staff were friendly and the rooms were huge. Would recommend

Self

10/10

Exceptional

12 Oct 2024

Cassidy

Much larger than expected! We really enjoyed our stay here.

10/10

Exceptional

03 Oct 2024

Katia

The rooms were very comfortable, and good use of space. Also have all the amenities you would need from An apartment. Location is great. Only downside, WiFi in room 10 at the bottom room does not work and there is no reception.

Leisure

10/10

Exceptional

08 Sep 2024

James

Great small apartment in good location

8/10

Excellent

30 Aug 2024

Kirk

Acceptable value with quirks

Chose this hotel as a 2 room suite while traveling with my wife & mom. It was completely acceptable if a little quirky. odd room layout and stairs in odd places (getting to the bathroom in the middle of the night was ok, but down a long haul and up stairs). Staff was skeleton, but we knew this going in. Not unhappy with value for the money. Just be aware of the quirks going in.

Friends_and_family Family

6/10

Pleasant

30 Jul 2024

Monique

The space was not very clean - the carpet was very stained and damage was visible throughout the apartment. Beds were comfortable and bathrooms were clean and well equipped. We also had to sit and wait for instructions to be emailed to us even beyond the check in time, even though the property was clean and ready for us to use. There is no luggage storage onsite, and the recommended option for storage is all the way across town, which is really inconvenient.

Leisure Family

6/10

Pleasant

22 Jul 2024

Eric

Misleading number of rooms / beds

My biggest issue with the stay is that we reserved a 2 bedroom suite with 1 king bed in the first room and 2 single beds in the second room. The room we got had 1 kind bed, 1 single bed and a sofa sleeper in the common room. This basically forced us into not having a functional common room. The hotels.com website CLEARLY lists this property has having 2 bedrooms / 1 king and 2 single beds in each room. This is the primary reason we booked at De Jonker and were very disappointed to not have the option we paid for. The onsite person said this configuration does not exist.

The other issue we had is the lack of ability to store our luggage while we waited for check in. It cost us an additonal 25 euro to taxi from the 'sister property' where we were able to store our bags. It was time consuming, costly and very inconvenient. Thankfully, I checked with the properly first to see what the check in process would be, otherwise it would have been twice as expensive and time consuming.

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

Mayuree

Great value in good location

Really good value for a two bedroom suite in an excellent location by Artis Zoo. Rooms were cosy and comfortable with a small kitchenette and sitting area. Would stay again!

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Jenny

Suite was great for a group of friends. Good brunch places nearby. Easy qr code system

10/10

Exceptional

29 Jun 2024

adam

Love the unique hotel. Our stay there was wonderful. We will definitely come back.

Leisure Family_with_children

8/10

Excellent

13 Jun 2024

Dianne

Only stayed one night. Property suited us for this purpose.

Leisure Friends

8/10

Excellent

12 Jun 2024

Alexandru

A good location, close to the central train station, but also various tourist attractions. The unit we had could have used a re-carpeting, the floor was not the cleanest. Also, the bathroom sink was stuffed and, despite my best efforts to explain they need to use a plunger, the sink continued to be stuffed the whole time we were there. Otherwise the hosts were friendly and tried to provide things like towels and take the trash out. With some little improvements here and there, this can be a really good place to stay while in Amsterdam.

Leisure Family

8/10

Excellent

10 Jun 2024

Hayley

Great trip with a good set up for four people but the cleanliness is the main thing that lets it down. Lots of cobwebs that are easily reachable, dead flies on the windowsill and greasy marks on the wall, stained toilet and shower smelt like wet dog.
It’s in a great location with lots of wonderful restaurants close by, tram stop very close but in a quiet area.
Staff are super helpful.

Friends_and_family Friends

8/10

Excellent

26 May 2024

Andrew

This property was located in a very nice neighbourhood with the Artis tram stop less than a block away. The Zoo was just across the street from the hotel. It was an easy walk to a grocery store and the inner city. The Museum District was a longer walk away.
The suite was worn out. The carpets looked awful (dirty, cigarette burns) so we were fortunate to have our slippers with us. The dark painted walls were chipped throughout the suite contributing to the worn look.
The bathroom was upgraded, the bed reasonably comfortable and the sheets were clean. The kitchen was small and minimally equipped but did the job.
The staff were excellent. They were always friendly and were responsive to our requests.

Leisure Partner

2/10

Poor

25 May 2024

Katie

Last resort destination - bring ear plugs!

Honestly ive stayed in hostels that were miles better than this. Location is about a 30 minute walk to the center, SO noisy it felt like people were getting into bed with me, self check in that relies on you having battery which after travelling is not ideal, no one at desk and when they are, they are not trained and have to call others. The clientele did not feel safe for me. For a female solo traveller, I would say an absolute no go. I would suggest that the self check in is made more apparent in the hotel description because that was a nightmare to manage. This would be a very last resort for me to stay again and I wouldnt do it alone and I would bring EAR PLUGS!!!!

Self

6/10

Pleasant

23 May 2024

Harriet

Good location to restaurants and sites. Walked everywhere. The air conditioning was not working at the time we were there. Which was inconvenient and uncomfortable.

Leisure Family

8/10

Excellent

22 May 2024

Christina

Host was very informative and friendly with great recommendations. Rooms were good, clean. Only problem was you could smell smoke in the hallway and just outside our door.

Friends_and_family Family

2/10

Poor

20 May 2024

Austin

Stay anywhere else but here

Worst hotel I have ever stayed in, and the staff is not friendly at all. I got to my dungeon of a room, there was poop on the toilet seat, the shower drain was backed up so much that debris was spewing out, the floors were dirty, and when I told the staff they just ignored it. It’s loud, difficult to enter, and the cleaning service woke me at 8 even though they said they weren’t cleaning until after 10. I highly do not recommend this place.

Self

8/10

Excellent

18 May 2024

teddy

High tech high maintenance checkin.

Very sophisticated high tech hotel. Constant emails during my trip and just keeping up was a hassle. QR code to get in wasted a lot of time answering emails taking away. From my pleasure trip. Room was very nice although a bit dark in the hallway of the room. If your not into technology and having international cell phone service, this is not the place for you.

Partner

2/10

Poor

09 Nov 2023

Norbert

The property was dirty and the walls damaged, the carpet was due replacing many years ago. Expedia is not much better as they're not looking into it or responding to my emails. Crappy stay. Definitely DO NOT RECOMMEND

Business_and_leisure Partner

6/10

Pleasant

30 Sep 2023

Verified traveler

Vacation

The staff was very accommodating and friendly. The location was good. However, the property management didn’t follow thru. The shower was missing the glass door, the safe didn’t work, the deadbolt lock was missing, and need more towel hooks in the bathroom. The entire place was very dark.

Friends_and_family Friends

4/10

Poor

27 Sep 2023

Ari

The entire hotel is painted in dark colors, which create a gloomy feeling. The paint in the rooms, moreover, has gaps in some areas, giving it a shabby feeling. Terrible door lock system. Indifferent and indolent staff who show rudeness to women. The hotel is not centrally located, which is not in and of itself a problem. It is a block from the Artis tram stop and so easy to get to the center. Quite near the Amstel, with lovely views nearby.

Leisure Partner

8/10

Excellent

26 Jul 2023

Stephen

The De Jonker has modern facilities is in a great location. It is away from the tourists of the Centrum but still very accessible by tram. There are many good restaurants nearby. Service was very good.

Leisure

10/10

Exceptional

26 Jul 2023

Jacinda

We really couldn’t fault this place- it had everything we needed, friendly reception staff and a good, quiet location.

Friends_and_family Family

10/10

Exceptional

23 Jun 2023

Mary

Clean, private and lovely property. Very comfortable for a family if four.

8/10

Excellent

01 Jun 2023

James

Updated rooms, but no lobby.

I booked the De Jonker because our two favorite hotels in Amsterdam were full. The location is great, close to but not in the center, near the zoo, botanical garden, and Oosterpark. Good dining nearby.
The hotel has no lobby, only a small reception desk. The theme is dark gray and black, and there is no color at all. Sort of gloomy. That said, the room was updated nicely, had a kitchenette, the shower room was excellent, the bed comfortable. The staff was not always visible, but were helpful when needed.

Partner

10/10

Exceptional

21 Apr 2023

Cory

The check in was just fine and they had the room ready prior to the check in time. The place was really nice. Especially the bathrooms. There might have been some slight fixtures that needed tightened up but it was a really great spot. Bed was comfortable and my overly particular wife loved it.

Leisure Partner

6/10

Pleasant

14 Feb 2023

Verified traveler

Very unfriendly staff, different rules for guests

Unfortunatley, our stay was not as good as we expected following reading the good reveiws. We went for a weekend away and luckily a member of staff who wasn’t overly friendly was heading into the propert at the same time enabled us to enter. The reception staff weren’t very welcoming and when we asked if there was somewhere to leave our luggage we were able to in our room which also still had the previous guests luggage still in bear in mind it was 2:30pm with check in at 3pm. Our room was for 4 guests with 2 bedrooms/2bathrooms. The walls looked damaged and the beds didn’t have a proper mattress. The bathrooms were the best bit decor wise however we’re very small. The worst part about our stay was the noise levels in both the evening and morning, one morning we heard another guest having an argument with hotel staff at 7am. Every morning and evening we were awoken at some point whilst in bed by the noise in the corridor and entrance doors. The night before we were due to check out we asked if we could store our luggage for a few hours as we weren’t leaving the city till the afternoon and hotel staff replied “no we do not do that here” I explained previous guests had done so before we arrived as we had seen their bags but no we were not allowed to do so. Instead we had to pay extra to store our bags in the city which was just not the best end to our trip. Overall, staff unfriendly, average rooms and very noisy.

Friends_and_family Friends

6/10

Pleasant

19 Oct 2022

Neil

Not bad

Room was good but very warm meaning we had to leave window open permanently which then meant road and people noise at night became an issue
Good location just outside centre but on tram line
Disappointed there was no availability for late check out or luggage storage- offer of use at sister hotel 2km away!
Not bad but slightly expensive for what it is

Partner

6/10

Pleasant

18 Sep 2022

Arkady

Good for a short term only

Stayed 10 days in this hotel and could say that this hotel is not comfortable for a long stay.
Hotel does not have laundry facilities and no laundromat in the area.
Very limited furniture in the room, probably owners of hotel took as a model picture of the room from Van Gogh museum.
There are no closet or chest drawer or simple shelves only pipe and 5 hangers
Kitchener is missing basic staff like pasta strainer, tostet.
On the positive note area is good and convenient transportation, nearest supermarket 15 min walk. Daily cleaning is convenient. Bed is comfortable. Customer service is helpful and friendly

Friends_and_family Family

8/10

Excellent

10 Sep 2022

Catherine

Perfect for longer stays

Nice studio well equipped. Very good bed. Missed cupboard for clothes. Very dark studio painted in dark coulors: white would make the space brighter and bigger.
Very quiete. Would cetainly recommend it.

Self

8/10

Excellent

19 Aug 2022

Alison

Lovely, unique property. Quirky layout with multiple levels in our room. Rooms were quiet with sleeping area away from entrance. Very close to a tram stop which made getting into the centre very easy, we also walked in a couple of times to explore the city. Staff were helpful and friendly. A small kitchen area and sitting room. Unfortunately we were a group of three but they had made up the sofa bed for a fourth so we did not get to use that as well as we could. One minor bad point we left our luggage in the room as 12pm check out got back and could not get in. Staff were helpful letting us back in though so a minor note. Would stay again when we go back to Amsterdam.

Leisure Family

10/10

Exceptional

11 Aug 2022

Alan

We had a great time staying here in Amsterdam. As a family with young kids, I was hesitated to take them to Amsterdam hence super careful with the location of our hotel. Came around de jonker, thought I’d give it a go, it didn’t disappoint at all and tbh it was over our expectations and was one of the highlights of our mini holiday in Amsterdam. We got a very nice two story room, with two en-suite, very spacious and high ceiling windows looking out to the nice view cross the road. The area is walking distance to city centre if for my two young kids, we didn’t need any public transportation at all. Loads of restaurant walking distance to the hotel. The reception was super friendly, although the QR code system was a bit of a inconvenience, we had a little panic first arrived, but called them and they sorted it straight away. Would always be our first option going to Amsterdam in the future

Leisure Family_with_children

10/10

Exceptional

02 Aug 2022

Lisa

Really nice place to stay and the area was wonderful.

Leisure Friends

10/10

Exceptional

26 Jul 2022

Ronni

Great stay!

Very good location, stayed in a dulux suite and didn’t disappoint.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2022

Huiching

overall good stay and nice place

Leisure Friends

10/10

Exceptional

29 May 2022

RICHARD

Great location. Staff was friendly and helpful. Museums and shopping areas all within a 30 minute walk. Away from heaviest tourist traffic.

Leisure Partner

8/10

Excellent

04 May 2022

Paul

A bit far away from downtown Amsterdam but close to the zoo and various restaurants - extremely high ceiling and great amenities. We could hear people outside due to the layout of the hotel but that is because it is a studio. Would recommend.

Leisure Family