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Citizenm Amstel Amsterdam

Amsterdam and vicinity · Netherlands

Sarphatistraat 47View location

9.6/10Excellent945 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort9.4/109.4
Condition9.6/109.6
Neighborhood9.2/109.2
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citizenm Amstel Amsterdam

Enjoy a stylish stay at the citizenM Amstel Amsterdam, located in the heart of the city, a short walk from Rembrandt Square and the Heineken Experience. This modern hotel offers 88 guestrooms equipped with refrigerators, Smart TVs with digital programming and iPads, pillowtop beds with premium bedding, and complimentary Wi-Fi.

Start your day with a buffet breakfast (available for a fee) at canteenM, which also features a bar/lounge, or grab a coffee at the café. Business travelers will appreciate the 24-hour business center and express check-in/out services. Additional amenities include meeting rooms and a communal living room.

Nearby attractions include Leidseplein and Dam Square. Amsterdam Airport Schiphol (AMS) is approximately 13 miles away.

Read more about this hotelShow less

With a stay at citizenM Amstel Amsterdam, you'll be centrally located in Amsterdam, within a 5-minute drive of Rijksmuseum and Rembrandt Square. This hotel is 1.5 mi (2.4 km) from Van Gogh Museum and 1.6 mi (2.6 km) from Dam Square.

Make yourself at home in one of the 88 guestrooms featuring iPads and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in BREEAM Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 12.50 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests traveling with a service animal must contact the property prior to arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit/debit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a smoke detector and a security system
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 20.50 per person
    • Late check-out fee: EUR 39 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Dutch

Nearby attractions

Royal Theater Carre 0.3 km / 0.2 mi
Keizersgracht 0.6 km / 0.4 mi
H'ART Museum 0.7 km / 0.4 mi
Hortus Botanicus 0.8 km / 0.5 mi
Oosterpark 0.8 km / 0.5 mi
ARTIS 0.9 km / 0.6 mi
National Opera and Ballet 0.9 km / 0.6 mi
Waterlooplein 0.9 km / 0.6 mi
Waterlooplein Flea Market 1 km / 0.6 mi
Sarphatipark 1.1 km / 0.7 mi
Rembrandt Square 1.1 km / 0.7 mi
Rembrandt House Museum 1.2 km / 0.7 mi
Heineken Experience 1.3 km / 0.8 mi
Albert Cuyp Market 1.5 km / 0.9 mi
Rokin 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 88
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Lift access
  • Luggage room
  • Café
  • Bar
Show 7 more facilities & services
  • Restaurant
  • Banquet hall
  • Meeting room: 2
  • Business centre
  • TV lounge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 33 m²DBL.ST

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Citizenm Amstel Amsterdam

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citizenm Amstel Amsterdam

9.6
Excellent
945 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.6 /10
Neighborhood
9.2 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Catalina
Same service as usual thank you
Self
10/10
Exceptional
07 Jul 2026
THEODORE
Kind staff with a unique and convenient check-in process. The rooms were comfortable, with big automated windows, which was quite cool. The location was ideal as well.
Self
10/10
Exceptional
02 Jul 2026
Michael
Wonderful staff. Great atmosphere good vibe. Convenient location. Will stay again!
Friends
8/10
Excellent
01 Jul 2026
Kin
Easy check in, friendly staff, and convenient location
Self
8/10
Excellent
01 Jul 2026
Ian
The room is a design masterpiece, with space efficiency very much at the forefront. Incredibly clean and comfortable, the tech (control lights, tv, curtains all from the in-room ipad) is an added bonus.
The only complaint was that tv availability was patchy - possibly due to internet issues in the area at the time. Not a game changer for me (I do not go on holiday to watch tv), but it does mean I have to unfortuntely drop a star in the rating.
The branding and general vibe is very cute too!
Self
10/10
Exceptional
19 Jun 2026
Calvin
Amazing Staff and great location!
Partner
10/10
Exceptional
09 Jun 2026
sara
The room was totally electric blinds tv light all from I pads loved it!!!
8/10
Excellent
07 Jun 2026
Lynne
We were impressed by the friendly staff, and the overall design and decoration of the lobby area. We also liked the location of the hotel, What we didn’t like was the bedrooms. Very tricky crawling into the bed from the end, no bedside tables, no place to put a glass of water or a book, absolutely no room on either side of the bed as it is built in. Hardly any place to open up a suitcase.
Friends
10/10
Exceptional
05 Jun 2026
Shane
Great modern hotel. Room is small but has all of the things you would need including an extremely comfy bed!!!
Partner
10/10
Exceptional
26 May 2026
Hoi Yan
Very friendly staff. Location is lovely

Room is tiny and there is barely anywhere to put the luggage - hotel recommended to put it in the drawer under the bed, but that’s quite a bit of work if your luggage is heavy and of bigger size. The iPad-controlled lighting is amazing. Price is at higher side comparing to the size of the room, but a very cosy stay overall.
Self
10/10
Exceptional
21 May 2026
Chad
Great place to stay for a weekend. We liked the breakfast bar too!
Partner
10/10
Exceptional
10 May 2026
Gareth
Beautiful
Partner
10/10
Exceptional
09 May 2026
Daniel
Room was clean and hotel was well located. Bathroom was a bit strange with a semi see through cubicle in the main bedroom, and the sink being in the main bedroom.

Partner
10/10
Exceptional
27 Apr 2026
Geneviève
Hébergement impeccable! Tous le personnel jeune et dynamique était très courtois, professionnel et toujours prêt à nous aider en cas de besoin. Petit déjeuner servis sur place délicieux. Les chambres optimisées et lit hyper confortable. C'est un sans faute de notre côté! Merci pour l'incroyable séjour!
Partner
10/10
Exceptional
22 Apr 2026
Manuel
Location is top notch for tourist or business travelers. There is a metro and public transportation stops literally in front of the Hotel, great restaurants around the location. The staff is incredible, super friendly, so helpful and made our stay incredible. The rooms are good size, the bed is wonderful, shower is roomy and the tech is there. Will come back for sure.
Partner
10/10
Exceptional
14 Apr 2026
Sarah
I literally have no notes. They accommodated my high floor request. I, also, arrived
Self
6/10
Pleasant
31 Mar 2026
Natnaree
I would recommend to pay a little extra and get high floor. I stayed at first floor and the smell from the road outside the hotel like smoke got into the room in the morning. So far the location was great. Nextdoor have breakfast good bread with good coffee.
Partner
10/10
Exceptional
25 Mar 2026
Faiz
Good transport links
Partner
10/10
Exceptional
15 Mar 2026
sheila
Absolutely excellent location and staff. Beautiful hotel with unique creative appeal
10/10
Exceptional
08 Mar 2026
Anthony
10/10as always.
Self
10/10
Exceptional
03 Mar 2026
Tewfik
Wonderful as always and super friendly staff
10/10
Exceptional
03 Mar 2026
Winton
Loved our stay here. The small rooms are designed thoughtfully and encourage you to use the communal spaces downstairs. Bed was amazing 👏 and the staff were incredibly friendly and conversational.
Had THE BEST flat white coffee in Europe here thanks to a fantastic barista. Happy Australians here 😊
Easy walk to everywhere and super close to tram and train. Thank you!
Partner
8/10
Excellent
16 Feb 2026
Oliver
No complaints
10/10
Exceptional
09 Feb 2026
Karim
Clean and amazing staff
8/10
Excellent
07 Feb 2026
BILASAN SUHAIL M
CANCEL ROOM
10/10
Exceptional
03 Feb 2026
Cynthia
Very modern, new and clean hotel. Friendly staff. Conveniently located near the metro and 3 stoos away from city centre.
Leisure Partner
10/10
Exceptional
30 Jan 2026
Thi Phuong
Very nice and clean I have very good time to stay there
Leisure Family
10/10
Exceptional
14 Jan 2026
Alison
Staff were amazing, room was spotless and the breakfast was fantastic
8/10
Excellent
07 Jan 2026
Danyela
Clean room, on the small end but comfortable
Leisure Friends
10/10
Exceptional
31 Dec 2025
Sung
Staff were very helpful and professional! Local transportation (tram & metro) were in front of the property. Secured building and elevator access with room keys felt safe and iPad control of all room functions were nice. Very good Amsterdam stay!
Leisure Friends
10/10
Exceptional
29 Dec 2025
Miguel
All was great
10/10
Exceptional
15 Dec 2025
John
Great Hotel. Very pleasant, helpful staff especially Sandi who go above n beyond. Fantastic bar which is open 24/7 for food n drink.
Comfy clean rooms. Situated very close to trams n Metro Rail……….Highly recommend
Leisure Partner
10/10
Exceptional
11 Dec 2025
Paula
We stayed for 9 nights and loved the convenient location to the canals, transit, and neighborhood. Our room was very clean, trendy, and we reallt enjoyed our stay.
Leisure Partner
10/10
Exceptional
09 Dec 2025
Jmera
Loved my stay!
10/10
Exceptional
08 Dec 2025
Dmitry
Everything was wonderful
Leisure Self
10/10
Exceptional
07 Dec 2025
Cindy
Room was very clean. Staff were very helpful. Has everything you need. Anything more would be too much! Fun using the iPad.
10/10
Exceptional
05 Dec 2025
Anna
Customer service and amenities of room
Self
10/10
Exceptional
17 Nov 2025
Matthew
Clean, helpful staff. Comfortable
Leisure Family
10/10
Exceptional
16 Nov 2025
Eduardo Adrian
Great location, staff was helpful and room
In very good state
10/10
Exceptional
16 Nov 2025
Michael
The hotel was just what I expect from CitizenM. The hotel itself being lovely. The room as good as always. The staff are really excellent, always making you feel welcome, both on arrival and check out, plus at the bar after a long day exploring. The hotel is in a great location within easy walking distance of most important sights in Amsterdam
Leisure Partner
10/10
Exceptional
14 Nov 2025
Silje
Clean, simple to check in and out. Plus’s you can regulate the light, blinds and temperature simple by one iPad
Partner
10/10
Exceptional
12 Nov 2025
Ethan Murray
The staff was incredible, the room was very comfortable
Leisure Self
8/10
Excellent
12 Nov 2025
Martin
excellent place to stay
Leisure Partner
10/10
Exceptional
11 Nov 2025
Nathalie
Staff was amazing and very helpful. Everyone was so friendly and welcoming. Great location right next to the metro and tram. Perfect stay!
Leisure Partner
10/10
Exceptional
09 Nov 2025
Sara
Great stay except - the room could have been cleaned better. I was exhausted from an overnight flight so I didn;t bother asking for a different room. The shelving around the bed needed a good wipe down and there were a few hairs in between the fitted sheet and bed covering.
Business Self
10/10
Exceptional
04 Nov 2025
Alan
Room was on the minimalist side with high tech features. Quiet, comfortable and cosy. Blackout curtains aided sleep and the hotel has Metro and tram stops close. Staff extremely friendly and the whole experience was enjoyable. Would definitely recommend it for a short stay.
Partner
10/10
Exceptional
02 Nov 2025
Calvin
Cute little property, modern and chic, centrally located and within walking distance/transportation of Centraal/most tourist and museum hot spots. The controls in the room were high tech which may be a bit tough for some people, but we didn't mind.
Leisure Friends
10/10
Exceptional
31 Oct 2025
Jamison
Great stay, comfortable bed, and excellent service. Will definitely stay here again.
10/10
Exceptional
27 Oct 2025
Natalie
The staff were helpful. Close proximity is to the train and tram. The breakfast options were limited but ok. Very tech savvy hotel.
Leisure Family
10/10
Exceptional
23 Oct 2025
Carl
Great friendly staff
Leisure Self
10/10
Exceptional
19 Oct 2025
Tanvir
Clean room, modern equipments, safe and sound. Closer to everything.
Leisure Partner
8/10
Excellent
17 Oct 2025
Aysar
Very close to everything, with a great cafe on the first floor.

Room was very small with the washroom sink being outside of the washroom.
Leisure Partner
10/10
Exceptional
14 Oct 2025
Carlton
Great location and wonderful staff. Free bikes are icing 👌
10/10
Exceptional
13 Oct 2025
elizabeth
Rooms are tiny, but had everything we needed for a short stay.
6/10
Pleasant
10 Oct 2025
Steven
Clean but super small and cramped
Business Partner
10/10
Exceptional
09 Oct 2025
Claire
Quirky double bedroom with VERY comfortable bed, duvet and pillows and en-suite with powerful shower and wash basin unit in the bedroom. Check photos when you book so you know what the bedroom layout is like as may not suit guests with some mobility issues. iPad operated room with changing colour bathroom and various moods to choose from. Bedroom faced the main street on top floor so rooftop views. Could hear the trams below albeit very distant noise and not enough to disturb sleep. Breakfast was good with a variety of options. The staff were all super friendly and helpful. I arrived late unexpectedly due to missing a connecting flight and was welcomed with a free hot drink, water and fruit. The next day after I checked out, again staff couldn’t be more helpful when I left my luggage there to wander around the centre for a few hours. Upon my return, again the staff assisted with offering various options to get to the airport, offering me a free hot drink etc. Good WiFi and clean room. Would stay again.
Leisure Self
6/10
Pleasant
08 Oct 2025
Marilyn
It was described to being in the City Center we had to take a UBER to everything. First night service at the bar was rude.
Leisure Family
8/10
Excellent
07 Oct 2025
Cornelius

High concept quirky modern sopt with ots going for

I think the younger you are the more you'll love this high concept, great energy, quirky hotel. The only negative -and it is unfortnately a big one is the rooms are so small that there are walls on three sides of the big, comfortable, bed. This makes it annoyingly complicated to get in and out of bed since the only way if from the bottom, not the sides like EVERYWHERE else in the word.

Now for the good part -everything else. It's all high concept: you get an ipad int he room that controls the lights, curtains, tv, temperature etc. the shower is one of the best I've had in years of travelling and the free refillable water bottles are a lovely touch. The staff is incredible friendly, and the breakfast is top quality. the location is a little bit out of the way but if you're good with taking the tram there's a stop just in front.

Seems like there are a few of these hotels so I guess the concept is working for them. It's got digital nomad fingerprints all over it so kaybe we're just a bit too old for navigating our way out of bed.

Oh yeah, the less luggage you have the better- the rooms are quite small
Partner
10/10
Exceptional
05 Oct 2025
Marla
Modern, clean and chic! Staff were a joy to work with, nice breakfast and a great little bar to grab a drink after a day of sightseeing
Partner
10/10
Exceptional
05 Oct 2025
Yvette
Wi fi working 100 percent, breakfast was superb with many options, fruit, vegetables, cheeses, bread, pastries, juices and warm ham/bacon, eggs, potatoes, tomatoes and cereals
Leisure Family
10/10
Exceptional
04 Oct 2025
Randall
Great staff - very friendly and helpful. Breakfast was excellent and the room is very modern. An easy walk to city core. I would go back!
Leisure Partner
4/10
Poor
03 Oct 2025
Natalia
tiny room. Check in was unfriendly & expected us to do it on their tablet
Partner
10/10
Exceptional
02 Oct 2025
Samantha
Love!
10/10
Exceptional
30 Sep 2025
Joseph
Great for a solo business traveler. Comfortable. High tech. Small rooms, but no problem for me traveling by myself.
Business Self
6/10
Pleasant
29 Sep 2025
Mark
The hotel was in a good location, very close from sub-way.
The staff that we saw was very friendly. our only complicate was too much automation without assistance.
Partner
10/10
Exceptional
29 Sep 2025
Anthony
Lovely hotel on the fringe of town, staff are excellent, polite and very helpful. 30min walk into main tourist areas, but you pass some amazing cafes and shops along the way it's a lovely walk. Albert Kuyp market a well worthy visit as is Vondel Park if you fancy a break from the streets. My advice is ignore public transport if you can (not that it's bad or anything negative) just you miss so much of the charm that is Amsterdam in the canals.
Leisure Self
10/10
Exceptional
29 Sep 2025
Sally
Great location, we loved this hotel. Staff were friendly, check in was easy. Didnt have breakfast but it looked nice.

free water and fruit available also free bikes to rent!

bed was comfy, nice and clean.
Leisure Partner
10/10
Exceptional
20 Sep 2025
LEONARDO
Modern hotel. Great staff. 24/7 Bar. Good breakfast. Easy access to Metro/Tram station.
Leisure Partner
10/10
Exceptional
16 Sep 2025
Michael
Quick overnight stay for couple, long walk to center but not so bad…
Partner
10/10
Exceptional
15 Sep 2025
Ansel
Stayed here for 9 days with me Fiancée. Loved the bakery/cafe next door, started our mornings there. Location is convenient, there’s literally a tram in front of the hotel and all the spots are within walking distance. Hotel was clean and the bed was huge, workers were all super nice. This hotel helped us fall in love with the city
Leisure Partner
10/10
Exceptional
15 Sep 2025
Jessica
The property and the staff were excellent. Be aware that the rooms are small, with tight quarters. We had no room on the bedside, just the wall, but in Europe, that is to be expected, and it worked. We had a hair dryer, an ironing room in the hall, A/C and great tech. The room is designed thoughtfully, we had everything we needed and found it a great little home away from home. The staff really stood out - whether it be at the front desk or the bar, they were fabulous!
Leisure Partner
10/10
Exceptional
12 Sep 2025
Kelly
Excellent service
Leisure Friends
10/10
Exceptional
08 Sep 2025
Sarah
Property has everything you would need on hand. It is clean and safe and the staff was phenomenal.
Leisure Partner
10/10
Exceptional
08 Sep 2025
BROOKE

Great vibe

Great vibe, perfect room especially for a solo traveler, great location.
Self
10/10
Exceptional
08 Sep 2025
Leslie
This is a basic hotel. Rooms are not what I would call “roomy”, but they are extremely clean and well kept. The bar/food area is 24/7. Breakfast was delicious. What really makes this place though, are the wonderful, friendly, helpful staff. Really connected with Inez, but they are all great! Enjoyed our stay here!
Leisure Partner
10/10
Exceptional
07 Sep 2025
John
Great place to stay
Leisure
8/10
Excellent
01 Sep 2025
Shuwen
Clean, Convenient, Staff are friendly and helpful
Leisure Partner
10/10
Exceptional
01 Sep 2025
Verified traveler
Great and wonderful stagf
Business
8/10
Excellent
27 Aug 2025
Vernon
It was adequate and it definitely suited my needs
Leisure Self
10/10
Exceptional
25 Aug 2025
Heer
Really nice staff and very nice vibe
10/10
Exceptional
23 Aug 2025
Verified traveler

Great hotel!

It was an excellent day in the room and common areas were very, very clean.
Self
8/10
Excellent
20 Aug 2025
HAFEEZ
Location
Leisure Family
10/10
Exceptional
15 Aug 2025
Xavier
Everyone was very accommodating, friendly, and helpful! The staff is absolutely amazing. I’d they they go above and beyond. I will definitely visit again.
Leisure Self
10/10
Exceptional
06 Aug 2025
Harleen
the room was cozy and good for one traveller max. staff is great and food options are ok if you’re really hungry. my room was really dusty for some reason and would continue to collect dust throughout my stay.
Leisure Self
10/10
Exceptional
02 Aug 2025
Jeremy
First time at a CitizenM property. We loved the experience. Would recommend to all.
Leisure Friends
10/10
Exceptional
01 Aug 2025
Bradley
I loved the free filtered water in the lobby. The friendliness of the whole staff and how cool the room was!
10/10
Exceptional
30 Jul 2025
Samantha
Awesome!
10/10
Exceptional
25 Jul 2025
John
Great place for a stay just outside the center of Amsterdam. Room was small but perfect. Breakfast excellent. Staff very friendly and helpful.
10/10
Exceptional
25 Jul 2025
rahul
Super friendly staff, great area close by the station.
Leisure Partner
10/10
Exceptional
22 Jul 2025
Jesus
Convenient
Leisure Family
10/10
Exceptional
22 Jul 2025
Romana
Outstanding staff, unbelievable ambience, everything is available for free bikes, umbrellas and even fruits, barista coffee in the morning
The best shower !!! Any book you can think of to read or look at.
What a great concept!!!
Leisure
10/10
Exceptional
20 Jul 2025
Bradley
I have to say that the staff are what made this stay so perfect. They were all so kind, friendly, accommodating, and helpful. We did love the security measures they had in place at the hotel because it helped to make us feel so safe! The decor in this hotel is top-notch, it is such a fun and welcoming ambience. We also loved the bar and being able to get a late night drink and food was wonderful! The breakfast was amazing too! I would stay here again in a heartbeat.
Leisure Family
10/10
Exceptional
15 Jul 2025
Natalia
Honestly, this is one of the best places I've ever stayed. The rooms are clean and quiet, and the staff is amazing. No matter the time, everyone was super kind and friendly. I totally recommend it and would love to come back!
Leisure Family
10/10
Exceptional
14 Jul 2025
Peter
The hotel is amazing. Love the restaurant. Staff are very welcoming. Offered dining options. Rooms are comfortable and the bed is excellent!
Leisure Partner
8/10
Excellent
13 Jul 2025
Susan
The staff was great but supposed to be a chalkenge. Tried to get my coffee to go and they were out of lids for the cups, ordered the signature cocktail but they didn’t have the ingredients to make it, asked for a different one and bartender said she did have those supplies but it wasn’t in her register so she couldn’t ring it up so she could not make it. Left to go to another establishment for a cocktail
Leisure Partner
10/10
Exceptional
10 Jul 2025
Shelley
Decent location. Very attentive staff. Comforts bed and real AC! Room is smallish but very comfortable. Good food at hotel restaurant, and good selection of drinks.
Leisure Family
10/10
Exceptional
07 Jul 2025
Sharon

Love CitizenM brand, and this location

Love this place! Great location, very comfortable beds, great shower, sound-proof windows, nice bar and lobby. Couldn’t ask for anything more.
Business
10/10
Exceptional
06 Jul 2025
Matt
Our favorite hotel in amsterdam
Leisure Partner
10/10
Exceptional
04 Jul 2025
Emma
Friendly staff, great location and conveniently compact!
Leisure Partner
8/10
Excellent
02 Jul 2025
Ihosvani
The staff was Friendly, supportive and easy-going. We enjoyed them. The main problem is the cleaning. We asked for it to be done daily, and it did not happen, only once during the three days we were there with them. It’s not only having clean towels, but the rest of the room it would have been great to come back for trips and find it clean and Homie.

Location & surroundings

Citizenm Amstel Amsterdam
Sarphatistraat 47, Amsterdam, Netherlands

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Citizenm Amstel Amsterdam

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