Name: ITC Hotel
Address: Prinsengracht, 1051, Amsterdam, 1017 JE, NL

8/10

Excellent

17 Jun 2026

Marc

Location is great, lots of bars/cafes/restaurants nearby. I was in the basement in a long narrow room with two single beds. I will say, stayed in another basement room in another Amsterdam earlier, and this one had no smell. So that's a plus, as it's an issue in Amsterdam. Overall not bad. I did spy a silverfish (bug) on the floor once, and the TV didn't work, but I didn't care about it, so that was nbd. Staff did quickly fix the shower when I complained there was no hot water. So happy about that. Overall not bad for price. Nothing to write home about.

Self

6/10

Pleasant

24 May 2026

rachid

Très bon emplacement, quartier agréable et près des transports.

Family

10/10

Exceptional

30 Apr 2026

Rob

Perfect location for Kings Day. The parking is tough but the location is outstanding with plenty to do close by.

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Ashleigh

Fantastic location and friendly staff

Partner

8/10

Excellent

17 Apr 2026

Tyler Edward

good location

Partner

4/10

Poor

15 Apr 2026

Rildi

The property was still under construction, which made the overall experience uncomfortable. Inside, the space felt very tight, especially the stairs,they were extremely narrow and seemed unsafe, with a real risk of slipping or falling.
The room I stayed in was in need of repair and appeared quite old and worn out, which affected the overall comfort.
The only positive aspects of this hotel were its convenient location and the bathroom, which was clean and wellmaintained

Friends_and_family Friends

6/10

Pleasant

10 Apr 2026

WenSu

The room and bathroom is tiny. The staff were nice especially the evening staff. He was great! He helped bought up the luggage for us. The stairs were steep and he was very helpful with carrying it for us! There were a lot of issues in the first night but was fixed the next day.

Friends

6/10

Pleasant

27 Mar 2026

Jane Elizabeth

Hotel basically did the job was able to leave luggage before we could book in, next time we go would probably go more central.

Family

8/10

Excellent

01 Mar 2026

Gary

The staff were very helpful and the rooms were clean. It was good value for money given the location closed to public transport and walkability into the centre.

Friends_and_family Friends

10/10

Exceptional

26 Feb 2026

Edson

Yes

6/10

Pleasant

25 Feb 2026

Aaron

The hotel was as advertised and is located in walking distance to many shops, restaurants, and museums. The facility was under renovation when I was there which made check in crowded. The stairs are steep and likely not an issue for younger travelers. I struggled a little with the stairs while carry my bags.

Self

4/10

Poor

23 Feb 2026

Amy

Wasn't the part of the hotel I booked , TV didn't work and let staff know on 1st day this wasn't rectified or sorted , wasn't made aware of on going construction works , would have booked else where

Friends_and_family Family

2/10

Poor

11 Feb 2026

Hayley

The hotel is currently a building site. Was not informed prior about construction works going on.
Construction noise from early morning.
Construction equipment and supplies at the entrance.
Reception area was a building site.
Scaffolding and workers outside our bedroom window.
Hotel common areas very dirty from construction.
Had no hot water in the bathroom sink. When I asked about this was told “you got the room at a good price, and don’t think cold water will be a problem for you. And maybe it’s just Ansterdam” Staff were not concerned about not having hot water!!! Bathroom also smelled very strongly of bleach on arrival which we later noticed was covering up the smell of old urine.
Was offered room at a sister hotel, but that was very dirty. Stains on bedroom walls and overall dirty.

Leisure Family

4/10

Poor

10 Feb 2026

Camila Belen

La habitación estaba con un olor insoportable a insecticida. El baño compartido no se aseaba todos los días.
Nuestra habitacion tenia una ventana. La cusl daba a un andamio por donde paseaban constructores.

Partner

8/10

Excellent

08 Feb 2026

Alix

Clean room, pleasant staff, good location.

Friends_and_family Friends

10/10

Exceptional

03 Feb 2026

Michael

Clean room, quiet building, friendly, helpful staff

Self

8/10

Excellent

07 Dec 2025

John

Nice room good price

Leisure Self

4/10

Poor

06 Dec 2025

Ian

Good location to city, Hotel a little run down, but reflected in price. Due to rowdy guests and no sound proofing, was very noisy through to early hours of the morning

Partner

10/10

Exceptional

05 Dec 2025

Nancy

Very clean!

10/10

Exceptional

27 Nov 2025

Shadi

Excellent location, very clean , a bit small . Overall very good , thank you ☺️

4/10

Poor

22 Nov 2025

Marcela

Heater in the room was not working properly. Not impressed considering value for the money.

10/10

Exceptional

10 Nov 2025

Peter

Clean and tidy place. Good value.

Leisure Family

6/10

Pleasant

10 Nov 2025

Cailin

It was just ok,
Wasn’t informed that it was a basement room at booking or I wouldn’t of booked to be honest
Very small window in room where no sunlight came into but had a window directly across from it with a light constantly shining in and you couldn’t cover the window and very bad lighting in the room also rubbish bins were not changed in room during stay.
The room was very noisy also you could hear every movement so no peaceful sleep was had
Wasn’t worth the money paid which was very disappointing

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Muhammad

The staff was nice, specially the guy from Nepal was very nice and humble. Price was alright as well.

Leisure Friends

6/10

Pleasant

28 Oct 2025

Stephen Byron

The lack of heat in the room made it a little uncomfortable to sleep in. Outside of that, it was cool.

Business_and_leisure Self

8/10

Excellent

24 Oct 2025

Christine Marie

Overall a good stay! It was a capable walk with my luggage off of the train from the airport. Wonderful area with many restaurants, shops, market, cafe etc. All of the staff at the front desk were wonderful. I went at all different hours and everyone helped and answered my questions graciously. I stayed in Townhouse 816 and it was clean and comfortable. My only misunderstanding was not knowing there was different properties. So I had to carry my bags again across the street. Luckily I was only on the 1st floor so I didn’t have to carry my bags far but there is no elevator and the stairs are narrow so I felt bad for whomever was on the top floor. I also didn’t know the bathroom and shower were on separate floors. Not bad just different but you get used to it. Overall a good stay and would stay again.

Self

8/10

Excellent

22 Oct 2025

Zoe

The staff is friendly, and the room is clean, there’re small shops around. The view of the canals looks nice, especially with lights in the evening. But the room was not ready when checking in at 3:00p.m.

Partner

2/10

Poor

01 Oct 2025

Mackenzie

Inaccurate description on the website, communal bathroom and shower with entire hotel, no elevator with steep stairs.

Leisure Friends

8/10

Excellent

29 Sep 2025

Kirsty

Good value for the price we paid

Leisure Friends

10/10

Exceptional

19 Sep 2025

Kevin

Great property my room was in the annex just across the road, love the area and next to the tram

Business Self

6/10

Pleasant

15 Sep 2025

amr

Just perfect location, anything else was below average!

2/10

Poor

15 Aug 2025

deming

Our room was in extremely poor condition — it was located in the basement, dirty, and had bugs crawling around. We decided to check out a day early. While we informed the staff, their only response was that they “found no bugs” when they checked the room (likely because we had already killed them). Despite these issues, they refused to refund us for the night we didn’t stay..

Leisure Friends

8/10

Excellent

07 Aug 2025

Matthew

Bed wasn't amazing and would gave liked to have my own shower and toilet, but other then that, amazing.

Leisure Self

10/10

Exceptional

01 Aug 2025

Gus

Small rooms and difficultly in getting bags thru narrow stairway to top floors.

6/10

Pleasant

28 Jun 2025

Erick

If you are a rock climber and don’t mind claustrophobic spaces the place isn’t bad. If you are carrying suitcases you are going to have a hard time. Stairway is very steep. Staff were pleasant but the city of Amsterdam is filthy. I have bragged to friends about how clean Europe is compared to the US. Amsterdam is filthy.

Leisure Self

4/10

Poor

23 Jun 2025

Rodney

It is close to a good area. That is all I can say about it. Narrow stairs to go upstairs. Really loud all around at night. No air conditioning.

Leisure Family

2/10

Poor

06 Jun 2025

Henry

What a strange room. There was a window up at the top of one wall and the window was left open and there was no way to reach it to close it because it was too high. People outside could actually see down into my room. I didn't realize this until I got out of the show and was standing naked next to the bed. Great. The bathroom access was down three steps. Yes, it was in the room but really strange to walk down three steps to access the toilet and shower. It was cave-like. I hit my head on the wall trying to sit down on the toilet because the room was that small. The room was NOT connected to the hotel. It was across the street (across a canal). People walking in and out of the building at all hours of the night. The floors creeked. Tiny little room - No place to put my (small) suitcase or carry on bag. Yes, there was a desk, but it was about the size of large suitcase. The sink was in the room, NOT the bathroom and there was almost not counter space at all. Nowhere to place toiletries. Would NOT recommend this place - not even at the price. Pay more and get what you expect.

Self

4/10

Poor

04 Jun 2025

Sumir

Customer service at reception was great. Staff were helpful. Unfortunately the single room was in another building on the other side of the road, not in the main hotel, and it was very cramped. I also got bitten by a mosquito in 6 different areas including my face, which caused it to swell up 24 hours later. Aside from the location in the city centre, which itself is great, there is nothing much positive to say about this hotel. It's more like a hostel and i would rate it a 2* at best.

4/10

Poor

11 May 2025

Tiffany

Good location accessibility but room is not clean. Previous guest garbage are left behind and dirt and left over trash under the bed. Area is so noisy, you have to open your windows to have air and you will hear screaming outside from neighbouring restaurants. Building needs fixing.

6/10

Pleasant

10 May 2025

Jill

Excellent location. The basics for the room. Nice shower.

Leisure Family

8/10

Excellent

31 Mar 2025

Marni

Thank you for a wonderful stay!

Leisure Family

8/10

Excellent

04 Feb 2025

Hannah

Clean and fine. Wasnt the most up to date of hotels but did the job

Leisure Family

8/10

Excellent

27 Jan 2025

Mariam

Down to Earth Hospitality in Top Location

I could not have expected more for this highly affordable lodging in a safe & central location. I booked a double/twin share room so I could share with my niece who lives in Den Haag and, ahead of flying home. All staff were highly couteous & extremely helpful. Very happy & grateful.

Friends_and_family Family

8/10

Excellent

20 Jan 2025

Verified traveler

Small but comfortable

Bed was very comfortable, this property was very centrally located. Easily walked to anything we wanted to see. It was the perfect location to be staying at. Room and bathroom was very small, there were no towel racks in the bathroom for towels. Not very soundproof as we could hear noise from other guests. But overall, we had a very pleasant day.

Partner

10/10

Exceptional

16 Dec 2024

Noah

Was not the most luxurious hotel but for the location and the price you can’t beat it. Perfect for 3 broke uni students like me and my mates

2/10

Poor

07 Dec 2024

David

WiFi unusable - literally. No heater in room - freezing. Room in different building than advertised - charm in ad completely missing. Lobby coffee (instant!) @ $2.50 each - seriously? Non-free gas station coffee in a hotel lobby? What a disappointing stay.

Leisure Partner

4/10

Poor

04 Nov 2024

Marie Angeline

The room especially the shower room was filthy. It seemed that it is not being cleaned thoroughly after every stay. Aside from that there was a foul smell coming out of the drain. The price is cheap but the cleanliness should not be compromised. I will not book in the said hotel again.

Leisure Partner

2/10

Poor

02 Nov 2024

Vian

Worst hotel ever

6/10

Pleasant

31 Oct 2024

Ashley

Location was the only good thing about this place

Leisure Family

10/10

Exceptional

30 Oct 2024

CARLOS

Near shopping and restaurant

Leisure Friends

6/10

Pleasant

14 Oct 2024

lyndon

solo traveller

The room was clean and tidy with a lovely although compact shower room. The shower was fine the toilet very close to glass partition. The sink very small which made filling kettle very difficult. The room had a small window and no view only of internal roofs. This isn't told to you in the original advert for a single room. So please note single rooms have no view. My fly screen was broken which ment the room was plagued with mosquittos that bit me during the night. Free tea but no coffee provided tea was available from the main reception, paper cups not the best to drink hot drinks out of. Nice area in Amstal regeion with close bars shops supermarket and canal.

Self

2/10

Poor

05 Oct 2024

pisey

The room was very small, no window, and very tiny bathroom with no air circulations. Would not recommend it.

Leisure Partner

2/10

Poor

29 Sep 2024

Jarvis

Unexpected changes

6/10

Pleasant

28 Sep 2024

Simon

Convenient location

Leisure Self

8/10

Excellent

28 Sep 2024

Ponpen

Boutigue nice hotel convince to public transportation good for backpacker the reception hour is 7am to 12:00 pm if you need something at night from the vending machine like water or some beer. You ‘re out of luck! No refriferator.

Leisure Friends

10/10

Exceptional

20 Sep 2024

Emmanuel

It's 7:30am making my check out, Susy (my apologies if its not the correct spelling on his name) i just lef the key with, i just want to confirm chech out has been done.
For all facilities, location, stafff was a lovely experience, highly recommended

Self

2/10

Poor

09 Sep 2024

Martin

Rubbish

Leisure Friends

4/10

Poor

04 Sep 2024

Regina

Extremely old and dated. Tiniest from I ever had. Bumper my head on angled roof. Extremely steep stairs. Very dangerous with my health conditions. I do like the location next to a canal. Yet is can be very loud. Booked through Expedia. Hotel charged a decent but more in taxes due to hotel then Expedia said they would collect.

Leisure Self

10/10

Exceptional

28 Aug 2024

Lavanya

Great location and convenient public transport.
Good staff and very helpful experience overall

8/10

Excellent

27 Jul 2024

Aimee

So after reading reviews of the hotel off the Expedia App (after we had booked) I was somewhat panicked due to all the bad reviews about drain flys... Bed bugs.. Shared bathrooms... Dirty rooms and unhelpful staff.

I can say I was pleasantly surprised. We stayed in the Townhouse part of the hotel over the road. Lovely view of the canal from our room. Yes it was small but ample enough for the 3 of us. We had out own bathroom. All lovely and clean.

The room was up 2 flights of stairs which are very steep and shallow making it part of the experience. Although if you ha e any mobility issues then this isn't the place for you.

I can honestly say we experienced no issues and had a lovely stay here.

Great location and pleasant stay.

Flos Deli literally around the corner is fantastic for breakfast. Lovely coffee and breakfast bagel.

If you are driving to Amsterdam it's handy to note that parking on the street it 7 euros an hour and the hotel can provide discounted parking at a local Q car park around a 15 minute walk from the hotel. This is still 37 euros per 24 hours.

Leisure Family

8/10

Excellent

25 Jul 2024

Jose

ITC Hotel is located at walking distance from the mmain Amsterdam attractions. Plus is a quiet and pleasant neighborhood. But don’t expect luxury: in that area most hotels are very basic, located in old buildings with limited services. But, hey, that is a thruly Amsterdam experience! Go for it!

Leisure Family

8/10

Excellent

16 Jul 2024

Andrea

the stairs are steep so be careful

Leisure Partner

8/10

Excellent

14 Jul 2024

Jim

Great location

I didn't realize when I booked that there were no lifts and no air conditioning. Those were the only downsides, and I may have missed that info when I selected it. great location, very good value, and comfortable bed and decent size bathroom for an old building.

Self

4/10

Poor

02 Jul 2024

Kathryn

I booked 3 months early in order to secure a good room. Upon arrival, we were three people placed in a basement room with a very tiny window and smelled of dampness. We complained of this and they changed us rooms to a different building across the street which was much better. It was bright. Had two big windows facing the street and and I will say that it was very clean. That move took a lot of negotiating. One thing you should be ready for is the steepness of the stairs and people quite loud in the streets overnight as there are bars right under the room on the corner. Frankly, for the money I paid for a 4-day stay I don't think this hotel is worth it. Everything else in Amsterdam was fantastic.

Leisure Family

6/10

Pleasant

27 Jun 2024

Felipe

Got a room in their basement with a small window, had the leave the window open because it was hi and all the cigarette smoke came in from all the people who smoked.

Family_with_children

8/10

Excellent

22 Jun 2024

ALLAN

It is staying in a major city in an Historic area in Historic buildings at a fair price. If you have any mobility issues let Hotel know if they can be accommodated.

Leisure Family

2/10

Poor

17 Jun 2024

Peter

Poor Show all round

The room was in an annex at the top of an extremely narrow difficult stairwell. anyone with any mobility issues would never be able to manage to even get to the room. no mention was made of this.
The room had bugs, I killed a particularly large woodlouse upon arrival. I have been bitten on the arm. there was a kettle in the room but no facilities to make any drinks (no cups/tea/coffee) i asked at reception was told i could take stuff from there. I don't appreciate having to kit out my own room at £100 per night.
On Saturday and Sunday no new towels were provided. I found the laundry store and took what I needed. On Sunday the room wasn't attended to at all. The bed hadn't been made. I was overcharged \"Tax\" on arrival. My receipt said £55.17 to pay at the hotel on arrival, the receptionist charged 95 Euro, which equates to £80.28. £25 more than the receipt stated. I queried this and was refunded 11 Euro (£9.30) so I feel overcharged by £16. The hotel manager refused point blank to accept the maths from the receipt that you had provided.
The plastic bag dispenser fell off the bathroom wall on Saturday. No big deal but no one bothered to fix it, as no one attended the room on Sunday. all in all a shockingly poor experience and I will certainly never be using them again. A pity as the location was perfect for my needs

Business

10/10

Exceptional

06 Jun 2024

Mohammed

Perfect

10/10

Exceptional

05 Jun 2024

Amin

It was good
But the only thing, ads didn’t mention that there is no bathroom in the room and it will be share with the other rooms,
Was basement room also and cold and small

2/10

Poor

04 Jun 2024

Noe

Be carful when booking the lady at the office charged me an extra 50€ for the city tax, than what was originally stated through Expedia. Also there are a bunch of Mosquitoes so I do not recommend opening the window. The location is located in the center with rings however I would not suggest booking here pay the and extra €100 for a nicer stay or they’ll just rip you off anyways

Business_and_leisure Family

10/10

Exceptional

31 May 2024

Ruby

Very good hotel!!!

6/10

Pleasant

29 May 2024

Christine

The location was the best part for me. However, I was not ready for the small size of the room. There were two of us and barely had room to even dress. Knowing what I know now, I wouldn’t stay here again.

Leisure Family

4/10

Poor

26 May 2024

Howard

Unacceptable bathroom for a property at this price level. I was surprised by a Tax charge (above what Expedia charged for the room) of over 30 Euros to be paid upon checkin. Seemed like a deceptive practice to me.

Leisure Partner

2/10

Poor

25 May 2024

Malek

Not good at all

4/10

Poor

25 May 2024

Ayham

Rooms without proper insulation.

Leisure Self

10/10

Exceptional

18 May 2024

Jamie

A Good Location

Leisure Partner

8/10

Excellent

23 Apr 2024

arie

We would stay here again. Very convenient.

6/10

Pleasant

23 Apr 2024

declan

Typical basic budget hotel. Tiny room adequate for one person to sleep only. Friendly and helpful receptionist. Very steep stairs Personally, I'll pay more the next time and get a nicer hotel

Business_and_leisure Self

8/10

Excellent

21 Apr 2024

Patricia

Good location

Leisure Friends

4/10

Poor

17 Apr 2024

Mitu

Two single beds in room wherein we specially requested single double beds

Leisure Partner

4/10

Poor

15 Apr 2024

Patricia

Did not like anything.

Leisure Partner

6/10

Pleasant

15 Apr 2024

Liam

Staff werent very friendly or helpful. Rooms were quite noisy next door, and all around.

Room was small, but thats what I paid for and expected.

Got charged more at the hotel, than was originally listed. Around €25 more, which was fustrating.

Toilets and shower was clean and good however.

Leisure Self

4/10

Poor

01 Apr 2024

Bill

No heat working in rooms when outside temperature was 53 Fahrenheit and no hot or even warm water from showers on 2 mornings. Shower was only hot at night or mid day. Told staff about it twice.

Leisure Family

2/10

Poor

27 Mar 2024

Josh

Mosquito bites

Mosquitos in the rooms that have me a fair few bites . Not the most pleasant thing. When mentioned to staff on check out it was hardly acknowledged

Done the job of somewhere to get my head down for a few hours and would have been fine if were not bitten all of my sleep

Self

8/10

Excellent

13 Mar 2024

Ryan

Decent for price, had to stay in there sister hotel across the canal called the townhouse though for some reason, but price was good, shared toilet was clean constantly. About 20 minute walk to red light area, but it was just somewhere to sleep would stay again.

Leisure Self

2/10

Poor

07 Mar 2024

Kehinde

An Exploitative hotel

The hotel is very exploitive they charge you at any slightest opportunity. I went to the airport and left my card because I might not come back that day however next day is.my check out . When I came back they charge me extra 20 euro before I collect my key. They only change your linen weekly, instead of daily. Only soap is supplied not cream. Check in is 3pm while check out is 11am which is quite ridiculous.

Self

8/10

Excellent

24 Feb 2024

Christopher

Had a good time while I was there!

Leisure Family

10/10

Exceptional

26 Jan 2024

Ellie

Really lovely hotel and helpful staff! It’s about a twenty minute walk to the centre and has many shops nearby. Definitely would stay here again!

Leisure Friends

6/10

Pleasant

14 Jan 2024

Mutiara

Location is great - close to tram stops and walking distance to many places. But heater is not working great - room felt really cold. Room size is also smaller than what it looked like in the photo

Leisure Self

4/10

Poor

08 Dec 2023

David

the photos look nice, but are certainly not of the room I had, which was across the road in the ‘Townhouse Hotel’. Tired, tatty, and not particularly comfortable, with a rather gruff welcome. Particularly enjoyed the shout up the 3 flights of steep steps (not very friendly to anyone not happy on ladders) of ‘DID YOU FIND THE ROOM?!’ at 10pm when I arrived. Sorry to everyone in the other rooms…! Looks cheap for the area - it’s for a reason.

Business Self

4/10

Poor

07 Dec 2023

Mujeeb ur Rehmaan

Worst hotel ever. Was given a room in the townhouse (different building from main). No aeration, beware clautrophobes. RADIATOR IS COLD TO THE TOUCH ON MAX POSITION AFTER HOURS, DEADLY IN THE FREEZING NIGHTS OF AMSTERDAM. Ditched the room for another hotel.

Leisure Partner

4/10

Poor

07 Nov 2023

simone

No good

8/10

Excellent

04 Nov 2023

JORDANIA

We had a great experience at this hotel!

The staff was amazing, they also arranged us the taxi to go to the airport!

Definitely will go back!

6/10

Pleasant

24 Oct 2023

Leanne

We booked the ITC for a trip in October, on arrival at hotel we were moved to another property. Room was basic, area was good though. Walkable to central if you don’t mind a bit of a walk. Tram is right outside

Leisure Partner

6/10

Pleasant

08 Oct 2023

Miguel

Everythinf was good but the stair was so small , if ypu travel with luggage will be very dificult

6/10

Pleasant

04 Aug 2023

Patty

Liked the property is in the city. Bathroom sort of tight, small sink. Walk up stairs; No elevators. Don’t change daily bedsheets. Smell very disturbing and unfortable smoke from windows. No A/C and therefore need windows open.

Leisure Family

6/10

Pleasant

04 Jul 2023

Verified traveler

No frills, clean comfortable beds. Too much money!

Friends_and_family Family

2/10

Poor

21 Jun 2023

JEAN PIERRE A

Room was not cleaned.Bed very uncomfortable.

Leisure Friends

6/10

Pleasant

16 Jun 2023

McKenzie

When I first arrived at the hotel we basically had to climb up a ladder with our luggage to our room. Once we made it into our room the bed was unmade and there was dirty towels all over the room and left open snacks. They moved us into a nicer room which was kind but the inconvenience remains. Also we're told if we wanted house keep to request it. We did not request it on purpose and they came into the room and moved our stuff which made me feel uncomfortable

Leisure Partner

4/10

Poor

02 May 2023

Kleber

Location is great but we experienced unpleasant odors coming from other rooms, maybe caused by plumbing problems,

Leisure Partner