Name: Quentin Zoo
Address: Plantage Middenlaan, 33, Amsterdam, 1018DB, NL

10/10

Exceptional

16 Jul 2026

Ferdinand

Fantastic location away from the super busy spots. Great tram access.

Family_with_children

10/10

Exceptional

22 Jun 2026

Nikita

Good location, good staffs, and it is very convinces for us to go to the city centre!
Air conditioning is good,
The only thing is the hair shampoo is not really good!

Friends_and_family Family

4/10

Poor

13 May 2026

Ivona

Unbelievably expensive for what’s on offer. We had to book 2 rooms as a family of 5 even though we would fit in one rooms.

8/10

Excellent

10 May 2026

Martin

Ok

6/10

Pleasant

23 Apr 2026

Christopher

Good enough. Has a bit of a hostel feel to it though. Needed attention to detail. For example neither of our rooms had TVs that were properly tuned and one remote was faulty.

The hotel is noisy because of lack of soft furnishings in corridors making doors slam.

I could get the air on to work in either room or at least I don’t think it worked.

Check in was a palaver as we had to use a touch screen despite the staff member waiting for us to complete it. I can’t see how that was efficient.

One lift was out of order and neither reached the ground floor so our elderly mother has to struggle with six or do steep steps.

There was a door locked downstairs that I think would have given Street level access. I did ask the guy on reception but he said it had to be locked.

On the positives. The area is nice and there are good cares nearby. The tram drops off outside.

The bathroom was good and the room was fine.

Overall not bad but not fab either.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Alison

Lovely stay. Bit quirky. Plenty choice at breakfast. Next to tram but not too noisy if you have the window closed. Would use again

Friends

8/10

Excellent

24 Feb 2026

James

The staff were friendly and helpful.

A good location, not too far from anywhere and well sited for trams.

Was a bit tired decor wise.

Family room worked well but could have done with more independent lighting options in 2nd bedroom to allow for bedtime reading not using the main lights.

Family_with_children

10/10

Exceptional

01 Jan 2026

Dawna

We loved it! We had the quad room and it was very spacious!! The hotel is located across from the Artis Zoo and the 14 Tram. Everyone was so nice and helpful. We will stay here again!!!

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Mohamed Taimour

Great for the price, friendly staff, 25 mins walk to town centre

Leisure Self

6/10

Pleasant

25 Nov 2025

antonio

The staff at reception was Always great.
Room.
It was cold. Moreover when you Winter the batrom on the right there was White atudf on the wood After 2 data still there.
I had cookie bag on night stand so crums noone cleaned It.
So cleaning not good.
No lobby at all.

Business Self

6/10

Pleasant

30 Oct 2025

Nicholas

Lovely staff, great location, well appointed duplex room.

BUT - terribly noisy. Our room was on the entrance floor level in the old building. The wall parallel to the corridor, across the width of the room, was made of glass and plywood with blackout curtains over it. The corridor floor was wood. Every time somebody rolled their case down the corridor the noise reverberated through the room. Each set of people walking along the corridor in heels created more noise. When doors slammed closed the plywood wall shook. Saturday night the noise was beyond belief, couldn't get any sleep until 3am. Then we were woken up by the people checking out before breakfast.

Leisure Partner

8/10

Excellent

20 Oct 2025

Denise

area was good 15 min walk to central area the hotel itself is like a maze so i wouldnt want to go in there drunk lol but the stay was pleasant

Leisure Partner

6/10

Pleasant

19 Sep 2025

Divya

The location of the hotel was quite convenient, with a tram stop right across the road making it very easy to get around the city. However, there weren’t many local shops nearby, as most amenities were on the other side of the city centre. Thankfully, the tram made travelling simple and straightforward.

The staff were the highlight of the stay – really friendly, helpful, and accommodating. They couldn’t have been nicer, and their service was excellent.

That said, the hotel itself needs some serious refurbishment. It is advertised as a 4-star, but in reality, I would rate it more like a 3-star. The cleanliness was disappointing – there was dust on the phone and lamps, hairs on the bed and in the bathroom, and the floor did not feel properly cleaned. The paint was peeling from the walls, which added to the tired feel of the place.

On the positive side, the room size was adequate for our needs, but overall, the property would benefit greatly from a refresh and more attention to cleaning standards.

Leisure Family

8/10

Excellent

11 Sep 2025

Anthony

Clean room & very friendly staff

Leisure Partner

10/10

Exceptional

30 Jun 2025

Maryam

Absolutely recommend

Leisure

10/10

Exceptional

16 Jun 2025

michael

Very comfortable and clean

Leisure Family

8/10

Excellent

16 Jun 2025

Anthony

Great location and nice room very clean

Leisure Family

10/10

Exceptional

02 Jun 2025

Lampros

Didnt provide gluten free options.
In todays times not good enough.

Leisure Partner

6/10

Pleasant

24 May 2025

Mark

Breakfast was really good. I use a walker and its around 8 steep steps to get into the Hotel. All the reception workers watched me struggle to carry my walker upstairs until the very last night a worker informed me there was a handy cap entrance that I could have used that went straight to the elevator, very sad to be treated like this with a disability.

Leisure Partner

8/10

Excellent

25 Apr 2025

Louise

Comfortable room good location

8/10

Excellent

13 Apr 2025

Mark

Overall it's a great place to stay. It is a bit off of city center so it's a bit quieter but there is a tram and bus stop right outside of the hotel which was very convenient. If I have any complaints at all it would be:
1) That we weren't informed that we had to inser out toom key into the slot just inside of the door to turn on the room's electricity and it drove me crazy trying to figure that out.
2) Not sure if all the rooms are like this but the lighting in the room was horrible. A sloped ceiling had can lights in it facing the bed and when they were turned on they blinded you. There was also no way to read at night dince there was no bedside lighting to speak of.

Other than than a very nice hotel.

Leisure Family

10/10

Exceptional

23 Feb 2025

Timothy

Wonderful hotel in a beautiful part of the city.
Staff are always super helpful and warm and friendly.
The number 14 tram stop is right outside. Tram ride from Centraal Station takes about 15 minutes.
We have stayed at Quentin Zoo Hotel 3 times in the last 4 years and will be staying there again, next time we are in Amsterdam.
Thank you for a wonderful holiday.

Leisure Partner

6/10

Pleasant

29 Jan 2025

Verified traveler

The room was brilliant, but I was located in the basement, which I could hear a lot of noise. The hotel itself wasnt great in terms of looks but it did it's job. I wouldn't say it was a 4 star hotel though, which is what I was expecting. It was more like a 2 or a 3 star.

Leisure Self

10/10

Exceptional

07 Jan 2025

Delina

Amazing place to stay

Leisure Friends

6/10

Pleasant

24 Dec 2024

Vadim

The staff was very friendly (5 stars) but the room was in a bad need of remodeling/updating. Bathroom tiles looked like they were about to fall off, all door handles did fall off, the hardwood floor was very worn out. This is nowhere near a 4 star accommodation, it feels like a hostel with a very expensive price of ~400 Euro per night. Much was made in the reviews about the breakfast, but again it was a very basic but expensive fare. One can get much better breakfast within 1 min walking distance for much less.

Leisure Family

2/10

Poor

26 Nov 2024

Quan

We had 3 rooms' reservation. The temp could not be adjusted for one room. No any sorry at all and no one to fix it. The front desk guy with very poor service attitude.

Friends_and_family Family

8/10

Excellent

27 Oct 2024

Maria Teresa M

Nice location and walkable to downtown

Leisure Family

8/10

Excellent

18 Oct 2024

Siyuan

The room facilities seem a little old and the cleanliness can be improved. But the staff are 5 star friendly and are very helpful.

6/10

Pleasant

04 Oct 2024

Verified traveler

Not friendly for solo traveler

I was staying in a wired layout room. Half of the windows above the bed was facing the hallway, which, if the curtain wasn't completely attached the window (which was not possible without any tools), there was a chance that from the outside you could sneak-peak little part of the bed. I feel insecure as a solo traveler staying in that kind of room. Additionally, there was a door hidden behind another big curtain. When first seeing that door, I went down to ask reception if that was a door connected to another room because I wanted to ensure no one would break in from that door. However, the reception guy said he doesn't know how is every room look like, maybe that is a door to the balcony which you could access by your room card. The information he provided was clearly wrong. There was no balcony connected to the room, and the card doesn't open the door (I would be more terrified if it does.) The whole night I was worried about being seen from the windows and what if someone breaks in from the door behind the curtain. It was not a good experience as a solo traveler. I felt very insecure. And the reception should know the layout of the room. He didn't even know if there is a bath tub in the room or not, very unprofessional.
Additionally, unfortunately one of the elevator was not functional.

Self

6/10

Pleasant

26 Sep 2024

Verified traveler

Nice enough but overpriced

Hotel appears reasonably well maintained but wasn't worth the price. Could have been better with cleaning. Sink wasn't clean when we arrived and the cleaning regime during our stay appeared to be nothing more than changing towels and toilet roll. Staff were nice and the location is decent.

Partner

4/10

Poor

19 Sep 2024

Verified traveler

Not 4 stars

Louis and 2.5 stats at best

Business

10/10

Exceptional

24 Aug 2024

Ka Yin Cynthia

Great customer service, highly recommended.

Leisure Family

10/10

Exceptional

03 Aug 2024

Alex

Nice hotel

10/10

Exceptional

03 Aug 2024

Cesar

Great location and plenty of food places nearby. Also, bonus for it being right outside of the tram stop!!!

Leisure Self

8/10

Excellent

24 Jul 2024

Raining

Very nice area, staff were very helpful and close enough to walk to Dam Square

Room was small, beams restricted my height but overall a comfortable stay

Business

6/10

Pleasant

18 Jul 2024

Uziel

It was ok

Leisure Partner

10/10

Exceptional

04 Jul 2024

Alejandra

We had two family rooms. There was an upstairs and downstairs room. Both restaurants on the opposite corners had good food and very friendly staff.

Leisure Family

8/10

Excellent

03 Jul 2024

Scarlett

Really nice property and in a wonderful location. We would stay here again!

Leisure Family

2/10

Poor

18 Jun 2024

Meron

I have the worst experience

Business

8/10

Excellent

31 May 2024

Dawn

Short break to Amsterdam

Stayed here for 2 nights, location good with the tram to the city centre right outside. Some great cafes and deli’s on the doorstep.

The room was clean and well serviced, not a fan of the pillows (but I am a pillow snob)

Partner

10/10

Exceptional

27 May 2024

sahar

It was good hotel I like the room and service

6/10

Pleasant

09 May 2024

Patrick

Stayed at Quentin Zoo hotel for 3 nights while visiting Amsterdam. It is an older building that has seen some recent refurbishment but appears to be done on a budget. We booked the basic room which was clean, but small and dark with harsh overhead spotlights. The room was clean, quiet and the bed comfortable. Breakfast in the hotel was a nice little buffet with the usual options. Staff was nice and helpful with questions. There is a very convenient tram stop right out in front, but the weather was nice and we made the 30 minute walk to the center of Amsterdam most days. The area seemed very safe and there are a few bars/restaurants nearby. If you are budget conscience and don't need a lot of amenities, this would be a good choice for your stay. It worked well for us and we saved a lot of money compared to other hotels in Amsterdam.

Leisure Family

10/10

Exceptional

08 May 2024

Meghan

We loved this hotel! Everyone was so friendly and the rooms were nice! Continental breakfast was delicious with lots of options!

Leisure Friends

10/10

Exceptional

28 Apr 2024

Joselyn

It was a beautiful room with lots of space. It's nice to have your own space when traveling with friends. The staff was very nice and extremely helpful. The location of the hotel was perfect, not far a bunch of restaurants and shops

Friends_and_family Friends

10/10

Exceptional

20 Apr 2024

Kirsten

A very unique hotel in a great part of Amsterdam. Easily accessible to all transportation options.

Business_and_leisure Family

8/10

Excellent

11 Apr 2024

Nicholas

Small, quirky, well located hotel. Tram stop right outside the door. Staff very friendly and efficient with good English. They were very responsive for anything we needed for the room or travel advice.
The hotel itself is quirky which is fun but it is long past its best. The decor is tired and the bed was too soft/ misshapen.

Leisure

10/10

Exceptional

05 Apr 2024

Claudia

Lovely room with a private balcony. Clean and excellent location right next to the metro

Leisure

10/10

Exceptional

15 Jan 2024

Jocelyn

Excellent

Leisure Friends

10/10

Exceptional

04 Jan 2024

Pravin

This place nice clean n walkable distance to shopping mall n Eiffel Tower …

Leisure Family

8/10

Excellent

03 Jan 2024

Graeme

Quentin zoo is in a great location for the transport links into central Amsterdam. The area also has several nice cafes for food and drinks in the evening. The reception staff are excellent and very helpful.

Leisure Family

10/10

Exceptional

21 Dec 2023

Verified traveler

Great choice for families

Great location, comfy rooms, friendly staff. We were very kindly upgraded on arrival to a two-bed, which was fabulous as I was travelling with my son.

Friends_and_family Family

10/10

Exceptional

20 Dec 2023

Amanda

Lovely, spacious room with a seperate bedroom for our daughter. Nice and warm, with friendly, helpful staff and the tram stop right out the front making easy access to anywhere we wanted to go. Highly recommend staying here.

Leisure Family

6/10

Pleasant

16 Dec 2023

Yelena

The elevator didn’t work
Our room was on the fourth floor with the spiral staircase

Partner

10/10

Exceptional

15 Dec 2023

Charly

Beautiful hotel, in a great location and we had a free room upgrade on arrival! We really did enjoy our stay however feel 2x reception staff maybe better fitted as when the staff member was busy with other queries they wasn’t too helpful… however not a bad experience what so ever would definitely stay again!

Leisure Family

10/10

Exceptional

23 Oct 2023

Luke

A very quirky, colorful hotel with great staff.

A bit away from the main area of Amsterdam, but with so much going on it was nice to be a bit away from the action. Only about a 10 minute walk to the main street.

What made this place great was the staff, namely Amine. He was very helpful and pleasant.

The rooms were large, bathroom was clean.

If you looked in cracks and crevasses (especially the windowsils) it was a bit dirty/dusty, but for an older place it wasn't a big deal.(Bed, bathroom, etc. was clean). The walls and windows are quite thin, as you can hear absolutely everything in your hallway and outside on the streets. It made it harder to sleep at times but if you dont have issues sleeping with noise then it will be fine!

Leisure Partner

6/10

Pleasant

14 Oct 2023

Sergio

Ok

Hotel Premium rooms are good and clean.
Reception non existent, weird check in and very small hotel.
Room itself was ok and modern

Partner

6/10

Pleasant

01 Oct 2023

Dina

A lovely place, well positioned. a bit costly to not allow clients to have bottled water. I was there last month got large bottles of water, this time 2 half bottles of water. Don’t be so stingy or have a water bottle dispensor.

Self

10/10

Exceptional

29 Sep 2023

Christopher

Better than expected.

It was better than I expected. No fuss. Check in and check out was easy. I was surprised by a tax fee. But maybe it’s in the fine print somewhere. Location was decent and room was fair. Good size for what I needed and the bed was comfortable.

Self

10/10

Exceptional

25 Sep 2023

David

Staff was very helpful. Very quaint neighborhood with cafes on both proximal corners. Bus stop to most of town is right out front as well.

Leisure Family

10/10

Exceptional

23 Sep 2023

Lauren

Quentin Zoo hotel was ideal for us - affordable, a good distance from the centre (walkable is a tram right outside), in a nice neighbourhood with restaurant, cafe, coffee shop & supermarket within 10 mins walk. The staff were friendly, the room was really nice & modern, everything worked & it was comfortable - no complaints at all here. We slept soundly and had a perfect base for 5 days in the city!

Leisure Partner

10/10

Exceptional

11 Sep 2023

judy

Great Stay at the Quentin

I really enjoyed my stay. Trams right out the door made it very easy to get around Amsterdam. Lots of great places to eat/drink close by as well as grocery and liquor stores. Hotel staff friendly and room was very nice. Would stay again.

Self

10/10

Exceptional

08 Sep 2023

eleanor

great place. hope to return.

Leisure Family

10/10

Exceptional

22 Aug 2023

Julio

Grate spacious room
Not walkable, no amenities

Leisure Family

8/10

Excellent

05 Jul 2023

John

Quentin Zoo is what I would call a good European-style hotel. Rooms are unique. It is not a cookie cutter property. The AC we had in the rooms was very good and better than many European-styled hotels. The area is in a more residential and out-of-the way area in Amsterdam, but there is a tram stop right in front that can take you to the Amsterdam city center in 10 minutes. It is a minimalist property so if you must have typically western hotel style accommodations you should probably look to a western style hotel. Otherwise, it is a neat, quirky place to stay. Some rooms are dual-leveled and have a narrow, steep staircase between levels. If that sounds dangerous to you go elsewhere, otherwise enjoy this unique hotel. If you plan to have a day at the zoo in Amsterdam, this is a great location. One downside is lack of convenience stores within a short distance of the hotel. You'll have to take a tram or walk more than 10 minutes away for that. Pro is that there are several nice neighborhood restaurants within a few minutes.

Leisure Family

10/10

Exceptional

02 Jul 2023

Ben

Thank you to the team/staff they were exceptionally helpful and kind

Business Self

4/10

Poor

13 Jun 2023

SU-HSIA

The room is not really room. I felt that they used the storage room to make out a room for customer. Even no place for hanging clothes. The clothes must hang up on coffee machine place. They offer breakfast from 8 am but we had day tour need to go out at 7:30 am they even no food for us to take out. So we paid 2 days breakfast but not even have one bread. The staffs are ok but the facilities was bad.

10/10

Exceptional

20 May 2023

Jessica

We stayed in amsterdamn for theee nights the hotel was perfect away from the noise on the main drag, but our little street had food bars and nightlife, we walked everywhere from the hotel everything was within 15-20 min walk..we had a room for 4 plenty of space and a little patio to people watch

Friends_and_family Family

10/10

Exceptional

10 May 2023

Ann

Other than doors slamming in the middle of the night, the stay was excellent. The staff was most helpful and friendly. A great location in Amsterdam.

Partner

10/10

Exceptional

29 Apr 2023

Dean

Very nice staff.

Leisure Friends

10/10

Exceptional

10 Apr 2023

demetrio

Amsterdam

Great location. Very roomy, clean, quiet. Was very please with choosing this hotel for our stay in Amsterdam.

Friends_and_family Family

10/10

Exceptional

06 Mar 2023

Verified traveler

Good family room for friends stay

Good spacious family room, one of the bedrooms is fairly sound proof, the other in the main room where there are also chairs so there is room for everyone to sit. Big beds and super comfy and nice and light

Friends_and_family Friends

8/10

Excellent

24 Feb 2023

Luciano Scott

Generally good hotel for families. The room had a tiny bathroom with the sink in the living area (never seen this before!) but this is a minor issue. Overall, very pleased with the accommodation which was very clean. The front desk staff were excellent. The area is okay and about twenty minutes away from the centre. The tram is just outside the hotel but we never bothered with it. The only real let down was the breakfast which was pretty basic on the hot food side (boiled eggs and frankfurter) but we got used to it by the second day and settled for a croissant and a machine coffee. Thanks for looking after us.

Leisure Family

8/10

Excellent

17 Feb 2023

Justine

Great hotel 20 min walk from the centre

Really friendly staff the only thing that ruined our stay was how noisy it was but that was due to building work outside

Partner

8/10

Excellent

16 Feb 2023

Mudasar Yakoob

Nice and clean hotel - we travelled with our two teenage boys - it’s a small walk to any amenities, but there is a tram just outside.

Had a great time in Amsterdam and everything including the hotel was great.

Leisure Family

10/10

Exceptional

01 Feb 2023

Hollie

This was my first time in Amsterdam and this hotel was amazing. Such a lovely room we had, nice modern decor, fab value for money, the staff were amazing - friendly and always happy to help. And the hotel is in such a good location. It’s a nice walk going into the centre and it’s right by transport links. Would definitely come back. We all loved it. Thank you for making our stay memorable.

Friends_and_family Friends

10/10

Exceptional

19 Dec 2022

Jose Fernando

Nice room, everything clean, area where hotel is located not too crowded. Nevertheless location is perfect since there is a bus station in front of the hotel that can take you to Amsterdam Centraal

Leisure Family

10/10

Exceptional

20 Nov 2022

Elise

Most amazing place to stay- right off the tram line so super great for traveling all over the city. Staff was amazing.

Business Family

10/10

Exceptional

12 Nov 2022

Eddie

Great Hotel

Great Hotel very comfortable and clean , staff super friendly and helpful
I can’t fault it
Easy to get to by walking or te am stop outside the hotel or a 10min walk from the metro station .

Self

10/10

Exceptional

05 Nov 2022

Emma

In the perfect location, not in the middle of the hustle and bustle but an easy 10 min walk to everything we wanted to see. Room was gorgeous and the bed was so comfy! Will definitely be coming back and staying here again.

Leisure Partner

10/10

Exceptional

02 Oct 2022

laura

Great location! Very friendly staff. The room was very roomy and just comfortable. You have a Trams station right across the street. Would stay here again for sure

Leisure Partner

4/10

Poor

16 Sep 2022

Joseph

Good location in the Artis district, easy access via tram. The hotel itself was quite disappointing: it was very noisy, not only because of the proximity to the tram tracks, but also because of ongoing construction next door which we were not informed about (work started at 7:30 am). There was also an incident that we felt was not properly handled by the hotel management. It put a damper on our stay. The hotel is overpriced for the type of service and amenities it offers.

Leisure Partner

10/10

Exceptional

14 Sep 2022

Daniel

Staff are very helpful.
Hotel well located and very clean.

Leisure Family

10/10

Exceptional

12 Sep 2022

richard

Great location. Comfy bed. Tram stop and restaurants very very close by.

Leisure Self

10/10

Exceptional

05 Sep 2022

Terri

Everything was perfect. The room was amazing. The bathroom was big and the water pressure amazing. The hotel was in an excellent location.

Leisure Family_with_children

8/10

Excellent

02 Sep 2022

Verified traveler

The hotel seemed clean although when we had our room made up during our stay they didn’t take away/replace the used coffee mugs so we could have fresh for the next morning. The bed was very comfy and the room was modern and stylish although the walls had obvious scuff and scrape marks which needed repainting. The shower had a rainfall shower head and a smaller more powerful spray attachment. The rainfall shower was disappointing as half the waterholes didn’t work so it wasn’t powerful enough for getting the shampoo out of your hair.
The location is nice, it has the tram stop right outside the front however the windows are not very sound proof and you can hear the trams go past constantly (and the bells the tram rings.) you can also hear noisy people in the street. The door to the hotel room doesn’t seem very sound proof either and I was kept awake through the night by noisy people going back to their rooms and the doors slamming.

Partner

6/10

Pleasant

31 Aug 2022

Nicole

Our room had painted cement walls and plywood ceilings. No drawers to store things and an open rack to hang clothes, no closet. The beds though were comfortable. Some staff members were more friendly than others.

Leisure Family

8/10

Excellent

18 Aug 2022

Kuei-Fen

Separate living and bedroom to two floors.

Leisure Family

10/10

Exceptional

27 May 2022

Verified traveler

Excellent stay!

Hotel was lovely and comfortable! The room was very spacious and had all the home comforts needed! Was ideal location for walking and with a tram stop right outside.

Partner

10/10

Exceptional

07 May 2022

Timothy Paul

Great hotel. Very accessible as tram stop is literally right outside. Good sized double room. Very clean. Fresh towels everyday. Very helpful and friendly staff. We were on the 3rd floor and it was very quiet. Several nice local bars nearby, and of course the zoo is just around the corner! Will definitely stay at Quentin Zoo Hotel again.

Leisure Partner

10/10

Exceptional

18 Apr 2022

Candice

Great location

This was a great location. We were able to walk wherever we wanted to go in downtown from our hotel room. The room was tiny but comfortable. I would recommend.

Partner

10/10

Exceptional

14 Mar 2022

Kelly

Loved the terrace and location. It was excellent!

Leisure Friends

10/10

Exceptional

30 Jul 2020

Michael

EVERYTHING BUT THE...

Great location and beautiful room. The staff was very friendly. There's no parking available and the nearby parking garage changes 63.00€ per day. They'll give you a breakfast voucher for the restaurant next door, and the breakfast was great! The room had large bay windows and a sitting porch attached. I'd highly recommend this place. The only thing I'd change is the cost of drinks downstairs in the receptionist area. Paying 2.50€ for a small soft drink is ridiculous.

Semper Fi!
www.mikeconphoto.com

Business

10/10

Exceptional

15 Feb 2020

Michelle

Amazing! Super cool! Stay here you won’t regret it trust me ❤️

Leisure Partner

10/10

Exceptional

19 Jan 2020

Verified traveler

It’s a lovely modern decorated building with quirky features. Staff were amazing after Expedia messed up and over booked the original hotel we were upgraded to here . My daughter turned 18 and they brought Prosecco and chocolates. They also lent us travel plugs . Breakfast was nice and rooms perfectly clean

Leisure

10/10

Exceptional

05 Jan 2020

Chris

Good location. Right in front of major tram line. Very modern And clean inside rooms as well

Leisure Partner

2/10

Poor

25 Nov 2019

Christiane

Abysmal property that is unsafe. There is a radiator literally in the stairwell. The narrow stairs are not the biggest problem; the hot radiator one can burn themselves on, in the narrow stairwell, is a safety concern.

Railing on top floor, and in stairwell, is wide enough for child to fit through. This is another safety concern to most people.

Apparently, safety is not a concern of the hotel though. Our family was refused a safe room, the option to move to another Quentin hotel, or refund for remaining unused nights.

Hotel front desk said it must be sorted with Expedia and Expedia said hotel decides. I simply wanted a safe room for my family. The room we were given seemed a far stretch from the photographs on Expedia. This property felt more like a hostel or dorm. Save yourself the worry and just go to Ibis.

Business_and_leisure Family_with_children

10/10

Exceptional

19 Nov 2019

Verified traveler

The lady who checked me in was really lovely and she remembered my name for the entirety of my stay. The room was a good size and had a nespresso coffee machine. It was very clean and well presented.

Leisure Self

10/10

Exceptional

11 Nov 2019

Verified traveler

Very modern and lovely staff. Good location for all sites

Leisure Self

10/10

Exceptional

31 Oct 2019

Verified traveler

Quirky room friendly and very helpful staff great location