Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

avid hotel Columbus Northwest - Hilliard

Hilliard - OH · United States

3900 Lyman DriveView location

9.0/10Excellent694 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About avid hotel Columbus Northwest - Hilliard

The Avid Hotel Columbus Northwest is the hotel of Hilliard, Ohio. We are conveniently located right off of highway 270, 5 miles from I-70, and just over 15 miles from the Columbus International Airport.

Our location provides easily accessible highways as well as wonderful dining options nearby - including the famous Starliner Diner only 2 miles away. We are close to The Ohio State University (5 miles) as well as Columbus downtown and the Short North.

Visit Tuttle Mall (3 miles) or Dave &Buster's (1 Mile) for shopping and entertainment. We have a Grab N Go breakfast. high-speed wireless Internet, indoor pool, complimentary parking, and 24-hour Fitness.

Read more about this hotelShow less

Located in Hilliard, avid hotel Columbus Northwest - Hilliard by IHG is within a 15-minute drive of Ohio State University and Greater Columbus Convention Center. This hotel is 11 mi (17.7 km) from Nationwide Arena and 7.7 mi (12.4 km) from Ohio Stadium.

Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 20 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Heritage Golf Club 4.1 km / 2.6 mi
Roger A. Reynolds Municipal Park 4.2 km / 2.6 mi
The Mall at Tuttle Crossing 7.1 km / 4.4 mi
Spindler Dog Park 8.8 km / 5.5 mi
Ohio State University 9.4 km / 5.8 mi
Indian Run Falls Park 9.6 km / 6 mi
Shops On Lane Avenue 9.8 km / 6.1 mi
Golf Club of Dublin 10.1 km / 6.2 mi
Coffman Park 10.5 km / 6.5 mi
McConnell Heart Hospital at Riverside 10.7 km / 6.6 mi
OhioHealth Riverside Methodist Hospital 10.8 km / 6.7 mi
Bridge Park 11.2 km / 7 mi
Ohio Craft Museum 11.2 km / 7 mi
Hollywood Casino 11.4 km / 7.1 mi
Schottenstein Center 11.7 km / 7.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 80
  • Number of floors (main building): 4
  • Double rooms: 42
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Lift access
Show 7 more facilities & services
  • ShopExtra charge
  • PrinterExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    avid hotel Columbus Northwest - Hilliard

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    avid hotel Columbus Northwest - Hilliard

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 25 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable5 photos

    avid hotel Columbus Northwest - Hilliard

    DOUBLE Accessible-Two Queen Beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST

    Photos are not available for this room type.

    avid hotel Columbus Northwest - Hilliard

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 25 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    avid hotel Columbus Northwest - Hilliard

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    avid hotel Columbus Northwest - Hilliard

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 1 Bedroom • 25 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable3 photos

    avid hotel Columbus Northwest - Hilliard

    Room Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    avid hotel Columbus Northwest - Hilliard

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    avid hotel Columbus Northwest - Hilliard

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 25 m²DBL.H6-6
    DOUBLE AccessiblePhoto unavailable3 photos

    avid hotel Columbus Northwest - Hilliard

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    avid hotel Columbus Northwest - Hilliard

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    avid hotel Columbus Northwest - Hilliard

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    avid hotel Columbus Northwest - Hilliard

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 25 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    avid hotel Columbus Northwest - Hilliard

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 25 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    avid hotel Columbus Northwest - Hilliard

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    avid hotel Columbus Northwest - Hilliard

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    avid hotel Columbus Northwest - Hilliard

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about avid hotel Columbus Northwest - Hilliard

9.0
Excellent
694 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
21 Jun 2026
Aleshia
Great place to stay?
Self
10/10
Exceptional
18 Jun 2026
Lindsey
Booked for my daughter and her friends traveling across the country. She said it was clean and modern and would stay there again.
Friends
10/10
Exceptional
09 Jun 2026
Christopher
Excellent staff and clean. I look firward to my next stay
Self
10/10
Exceptional
08 Jun 2026
Jason
Absolutely wonderful experience! Avid far exceeded our expectations! Totally recommend, will definitely stay again!
Friends_and_family Friends
4/10
Poor
24 May 2026
Timothy
Sink drains were clogged. Chips on the floor. Things were not cleaned properly.
Partner
10/10
Exceptional
20 May 2026
Nancy
Room was clean. Was able to have my dog stay with me when traveling out of town to the Ohio Veterinary Dentistry & Oral Sutgery.
10/10
Exceptional
20 May 2026
Kristen
the room was clean. the beds were comfortable. the amenities were fine. the pool is small but clean it seemed. i didn't use it. the staff was nice and the manager was extremely friendly and kind.
Friends
8/10
Excellent
20 May 2026
kate
The Hotel Was great. They guy at the front desk was very helpful with all our questions and needs. Rooms are a bit small, but was perfect for our one night stay.
Family_with_children
10/10
Exceptional
20 May 2026
Sarah
Super friendly staff. Very accommodating helpful. The rooms were quite and clean. I felt very safe and comfortable 😌
Family
6/10
Pleasant
19 May 2026
Colleen
Breakfast was nice, wide variety of hot and cold items; the 24 hour coffee bar was amazing. Downsides were that our room floor had not been swept, the white comforters had red and brown spots on them on multiple spots, and there was hair still in the shower drain from the last guest. The room did not have a do not disturb sign for the door either. It definitely didn’t live up to the 160/night price level. This was a mid tier hotel at best.
Family
10/10
Exceptional
18 May 2026
Melissa
We were there for 5 days. The staff was fantastic. Everything was clean the the breakfast was really nice
Friends_and_family Family
10/10
Exceptional
11 May 2026
Mark
Clean property and room. Good breakfast and location to Columbus
4/10
Poor
11 May 2026
Toni
This was the most disappointing stay. The check-in attendant was too busy on the phone to pay attention to the several travelers checking in at the same time as me. Maybe put the phone call on hold when there are people in front of you?

The hallway was filthy!! Gobs of what looked like hairballs and clumps of dirt remained throughout our entire 3 day stay. Never a vacuum passed

I booked an accessible room because my husband has had his hips replaced 3 times and cannot lift his leg over a standard bathtub to get in & out. Don't judge me, Lady! The room was at the very end of the hall, furthest from the elevator, which seemed cruel to me. The room was majorly disappointing! Not even a closet, only hooks on the wall. The blackout shade had multiple larger than pin sized holes in it, so the first morning we were awakened by very bright sunshine. So much better than the second morning when there was a power surge and when the electricity came back on, the TV blared at us because whomever used it last had the volume turned all the way up. Thanks for that. But the kicker was the ceiling in the bathroom crumbling onto me while I was taking a shower. When we complained at checkout, we were told the manager would give us a call, which never happened.

DO NOT STAY HERE. It sucks. And PS to the people who said they had a great breakfast; you must have never stayed in a hotel before because the food was barely edible and lacking on every level.
Partner
8/10
Excellent
04 May 2026
Nathan
Clean room, quiet, easy to get in and out
Friends_and_family Family
10/10
Exceptional
29 Apr 2026
Sandra J
Room was adequate .
Staff very accompanying.
Partner
10/10
Exceptional
29 Apr 2026
Cynthia
We always stay here when in Columbus Love the staff
8/10
Excellent
27 Apr 2026
Rachael
Small room and terrible smell in the hallways
10/10
Exceptional
17 Apr 2026
Michael Anthony
The room was clean and the staff was very nice! The breakfast was good too. I recommend this hotel.
Partner
8/10
Excellent
11 Apr 2026
Steve
Room was clean, however one of the blinds didn’t work and the refrigerator did not work. The blind didn’t effect our stay, but we did lose some food to spoilage from the refrigerator not working
Partner
10/10
Exceptional
22 Mar 2026
ANA
Good location, friendly staff, pleasant breakfast, excellent coffee.
Family_with_children
4/10
Poor
09 Mar 2026
Meredith
The whole hotel was dirty. When we got there, my husband used the main bathroom. The toilet seat was ripped off, the trash can was full & it was dirty. The elevator had drops of fresh half & half in the ground
10/10
Exceptional
08 Mar 2026
Irfan
Yes everything
Self
10/10
Exceptional
08 Mar 2026
Danielle
Parking was easy, close to food, gas stations and walmart is just down the road.
Friends
10/10
Exceptional
01 Mar 2026
Melvin
The rooms are pretty clean. The shower could use some attention.
10/10
Exceptional
01 Mar 2026
Lizzy
very clean bedding, which i can be stingy about. very clean overall as well
Partner
10/10
Exceptional
24 Feb 2026
Rodger
Love this place! Comfortable bed, and very clean!
10/10
Exceptional
22 Feb 2026
Harry M.
Easy check in, clean room, great coffee and nice breakfast!
Family
10/10
Exceptional
01 Feb 2026
Rebecca
Clean, accomodating, warm heater.
Leisure Family
10/10
Exceptional
29 Jan 2026
Chloe
Easy friendly.
8/10
Excellent
23 Jan 2026
Jack
Clean room nicecstaff
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Jaymin
Great stay
8/10
Excellent
05 Jan 2026
Ron
Clean room, coffee available 24 hours, blackout shades, comfortable bed. Only negative is the thermostat light stayed on all night which is right next to the bed.
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
Robert
Perfect….impressive
Friends_and_family Family
8/10
Excellent
26 Dec 2025
Tracy
Staff was super nice. Unfortunately the pool was closed for repairs, but they were so apologetic about it. The bed was super comfy, the decor fresh and functional, and the coffee surprisingly good.
Leisure Partner
10/10
Exceptional
26 Dec 2025
Connie
Staff was great, clean room-we got the room we asked for!
Partner
10/10
Exceptional
14 Dec 2025
Debra
Friendly staff
10/10
Exceptional
16 Nov 2025
Boyd
Staff was very friendly, hotel and room were clean.
Leisure Family
10/10
Exceptional
11 Nov 2025
Michelle
Our room was very clean.
Front desk staff were
10/10
Exceptional
02 Nov 2025
Thomas
Great staff. Good breakfast. Clean Hotel.
Business
8/10
Excellent
31 Oct 2025
April
Decent hotel and room. Staff was nice. The only issue is the plumbing was loud, and it sounded like water was rushing into the bathroom every time the room above mine flushed the toilet.
Friends_and_family Friends
8/10
Excellent
28 Oct 2025
Casey
I would give them a 5 star rating except the pool was \"closed due to maintenance\"... They weren't maintaining.
10/10
Exceptional
24 Oct 2025
Ann
Breakfast had many options.
Leisure Partner
10/10
Exceptional
12 Oct 2025
Hazel
Healthy options for breakfast
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
Jacqueline
Our stay was very enjoyable and everything was so clean and the staff was very friendly and helpful!!
Business
10/10
Exceptional
02 Oct 2025
Jeannine
Great safe location. Staff greeted us and was very welcoming. We stay at this hotel every time we’re in the Columbus, OH area. Pleased to see they are. Now offering hot breakfast. The freshly brewed coffee that is available 24/7 is awesome.
Friends_and_family Family
8/10
Excellent
29 Sep 2025
Stacey
Pool
10/10
Exceptional
25 Sep 2025
Stephen
Room was very clean comfortable bed breakfast and coffee were good
Bob Evan’s restaurant is right next door
Staff was very friendly and helpful
Friends_and_family Family
8/10
Excellent
23 Sep 2025
Michelle
Limited breakfast options
Leisure Partner
8/10
Excellent
18 Sep 2025
Michelle
Good option
Leisure Partner
10/10
Exceptional
14 Sep 2025
Jenny
Love the pet-friendly!
Leisure Pet
10/10
Exceptional
11 Sep 2025
Shannon
Super clean, extremely comfortable bed,
and decent breakfast. Will definitely come back and stay!
Business
10/10
Exceptional
27 Aug 2025
Sherry
Hilliard is a lovely town and this hotel was as good as other Avid locations I have used, however the area has a lot of road noise so expect to hear this within your hotel room.
8/10
Excellent
21 Aug 2025
Analiza
Location close to everything! Enjoyed workout facility.
6/10
Pleasant
15 Aug 2025
Tracie
This hotel was fine. It just had some wear and tear and ongoing maintenence would solve the issue. The community microwave was pretty bad inside. The staff were friendly and the location was good. The beds were comfortable.
10/10
Exceptional
12 Aug 2025
Kesha
Highly recommend
10/10
Exceptional
31 Jul 2025
Robert
The staff were amazing !!!!!
Leisure Family
10/10
Exceptional
23 Jul 2025
Felicia
*
Leisure Self
10/10
Exceptional
17 Jul 2025
James

Fantastic stay!

The hotel was wonderful. It was clean, modern, and the breakfast was wonderful. It's close to the Columbus Zoo, so if you're going there, that's a plus. The folks at the front desk were very helpful and wonderful at their jobs.
Friends_and_family Family
2/10
Poor
14 Jul 2025
Nancy
I have stayed in this hotel in the past without incident, but my stay last month was truly awful. I was woken up around 12:30 a.m. with the people in the room next to me talking EXTREMELY loud and banging around. It was concerning, and after about a half hour I called the front desk to ask what could be done, or if I could switch rooms (not that I wanted to at 1 a.m.!).

The clerk told me the hotel was full so I couldn't be moved, but he said he would talk to them to get them to quiet down. No one every came up stairs, and they continued talking LOUDLY and banging around chairs or something until 5 a.m. I wasn't able to go to sleep until after 5 a.m.. Obviously this was an awful stay. I messaged the hotel to see what could be done about it, but I have had no response. I would avoid staying here because of the possibility of serious sound issues, and the property’s lack of responsiveness to the issue.
Self
10/10
Exceptional
14 Jul 2025
Rachel
Great!
10/10
Exceptional
12 Jul 2025
Luanne
Great hotel for this location in suburban northwest Columbus.
Leisure Self
6/10
Pleasant
10 Jul 2025
Verified traveler
I had high expectations because the other Avid hotels I've stayed at have been great. I was a little disappointed.
Friends_and_family Family
10/10
Exceptional
07 Jul 2025
Shawn
We love this hotel. Easy access and easy to get to anywhere. It is clean, staff is friendly and nice pool.
Leisure Family
10/10
Exceptional
01 Jul 2025
Jason
Yes
10/10
Exceptional
28 Jun 2025
Tony
Great clean place to stay.
10/10
Exceptional
27 Jun 2025
George
Great hotel. For a quick trip.
Leisure Family
10/10
Exceptional
25 Jun 2025
Nakeita
We had a wonderful time, the hotel was clean and spacious. We will use the hotel again. Great customer service
Leisure Family
2/10
Poor
23 Jun 2025
Aidan
Staff was wonderful, so the 1 star has nothing to to do with them. But the AC was so loud it would wake us up, on top of that it couldn’t get the temperature down until 4 hours after we set it. Just feels like a cheaply built building all around
Leisure Partner
10/10
Exceptional
20 Jun 2025
Bruce
It was a good value. Felt like a new property. Very modern. Breakfast was on the good end of “what you’d expect”.
10/10
Exceptional
17 Jun 2025
cindy
Everything was amazing and fabulous
Leisure Friends
8/10
Excellent
17 Jun 2025
tachiana
it was pretty good ill definitely stay here again
Friends_and_family Friends
6/10
Pleasant
10 Jun 2025
Michael
Everything was pretty good except the breakfast.
Friends_and_family Family
10/10
Exceptional
04 Jun 2025
Jay
This was a wonderful property. The front desk person was so helpful and super friendly. The room was very clean and so quiet. The place was full but I never heard another person. We would definitely stay here again!
Leisure
10/10
Exceptional
03 Jun 2025
Ayomiotan
Everything looks great
Leisure Partner
10/10
Exceptional
03 Jun 2025
Bruce
Great staff
Friends_and_family Friends
6/10
Pleasant
28 May 2025
Trinity
The first room i got had chocolate in the vents and the shower didnt seem to be clean whatsoever, brown marks on the bottom, the shower heads look really gross no matter what room. They had a regular pool and a pretty normal work out room, the breakfast was poor/basic but for the price it makes sense. The staff are very kind and very patient, the cleaning service throughout the stay was good as well.
Leisure Friends
10/10
Exceptional
27 May 2025
Phillip
Clean
10/10
Exceptional
17 May 2025
Rachel
Good location, friendly staff.
Leisure Family
10/10
Exceptional
15 May 2025
james
Very clean
10/10
Exceptional
12 May 2025
Francine
It was a clean and pleasant building.
10/10
Exceptional
12 May 2025
Olga
Very clean
Business_and_leisure Family
10/10
Exceptional
06 May 2025
Joseph
Very clean, easy check-in, friendly and helpful staff
Leisure Partner
8/10
Excellent
22 Apr 2025
Vipin

Good, but could be better

We had stayed here could months back. Booked the same place as we had a good experience the last time we were here. But, this time we felt that the quality has dipped down by quiet a bit. The place was not as clean as before either
Friends_and_family Family
8/10
Excellent
14 Apr 2025
Amber
Shower was a tad dirty under the shelf.we were on the floor with a lot of children in town for a soccer
Friends_and_family Family
8/10
Excellent
06 Apr 2025
Richard
It was fine for quick overnight stop.
Partner
10/10
Exceptional
30 Mar 2025
Chaz
Beautiful hotel
Leisure Family
4/10
Poor
30 Mar 2025
Randall L
Reserved a ADA handicapped room. After checking in and going up to the fourth floor with all our luggage we discover the room has a tub. Hardly a handicap accessible room. We pulled back blanket on bed and discovered a pile of hair on the sheets. They told us they had only one AFA room in the hotel and it was occupied. They moved us to another room which at least had a walk in shower.
Leisure Partner
10/10
Exceptional
29 Mar 2025
Melinda
Great place.
Family_with_children
6/10
Pleasant
18 Mar 2025
harry
Was surprised because I expected more.
Partner
8/10
Excellent
10 Mar 2025
Mikayla
Single female on the ground floor and the deadbolt isn’t lined up correctly and I can’t use it
Business Self
10/10
Exceptional
10 Mar 2025
Rachel
Room was clean, bed was very comfortable. Definitely will be staying again when visiting the Columbus area. Absolutely recommend!
Leisure Partner
2/10
Poor
03 Mar 2025
Kathleen
NO HOT WATER FOR ENTIRE STAY.
EXTREMELY RUDE GIRL AT FRONT DESK ON THE WEEKEND.

Never again!
10/10
Exceptional
26 Feb 2025
Wendy
Clean and well maintained. Woman at front desk was very friendly and helpful. Reasonable pet fee.
Leisure Family
10/10
Exceptional
27 Jan 2025
Ryan
Good stay, clean room...kind of a small breakfast, but nice hotel.
Friends_and_family Family
8/10
Excellent
04 Jan 2025
Zak
Liked the staff and the room was clean. Nothing bad noticed.
10/10
Exceptional
01 Jan 2025
Paige
Very clean and friendly staff!
Leisure Partner
10/10
Exceptional
30 Dec 2024
Kathryn
The staff here were so nice. I asked to extend my stay one more day and If housekeeping could just bring me more towels while I was out, and they fixed up the whole room including placing my twins’ personal pillows and teddy bears neatly on the bed after making it. The shower pressure and water temperature was perfect. The whole hotel was very clean and quiet. Will definitely be back if I need to.
Leisure Family_with_children
10/10
Exceptional
28 Dec 2024
Kimberly
The location was perfect for us. We enjoyed some Bakeries in Old Hilliard, we enjoyed bowling at Ten Pins and enjoyed a Blue Jackets game.
Leisure
10/10
Exceptional
22 Dec 2024
Lexie
Had a great stay there, very clean!
Leisure Family
8/10
Excellent
01 Dec 2024
Kenneth
Room was very clean. Great bed and pillows. Clean bath. Just make sure to understand they only service the rooms upon request. Did not tell us at check in
Friends_and_family Friends

Location & surroundings

avid hotel Columbus Northwest - Hilliard
3900 Lyman Drive, Hilliard, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

avid hotel Columbus Northwest - Hilliard

41 hotel photos