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Red Roof Inn Columbus West - Hilliard

Columbus - OH · United States

5001 Renner Road, I-70 W at Exit #91-BView location

7.4/10Very good1,000 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort7.8/107.8
Condition7.4/107.4
Location8.8/108.8
Neighborhood8.4/108.4
Value8.0/108.0
Amenities6.6/106.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Roof Inn Columbus West - Hilliard

The property consists of 79 units. Travellers may take advantage of the Wi-Fi connection on public areas at Red Roof Inn Columbus West. Visitors will appreciate the 24-hour reception. The premises offer accessible public areas. Travellers may take advantage of the car park. Additional fees may apply for some services.

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When you stay at Red Roof Inn Columbus West - Hilliard in Columbus, you'll be near the airport, within a 15-minute drive of Greater Columbus Convention Center and Nationwide Arena. This hotel is 6.2 mi (10 km) from Ohio State University and 10.3 mi (16.6 km) from Ohio Stadium.

Make yourself at home in one of the 79 guestrooms featuring refrigerators and microwaves. 25-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and complimentary toiletries.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No elevators Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
    • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Spindler Dog Park 3 km / 1.9 mi
Heritage Golf Club 5.4 km / 3.4 mi
Roger A. Reynolds Municipal Park 6.5 km / 4.1 mi
Hollywood Casino 7.7 km / 4.8 mi
Westgate Park 9.7 km / 6 mi
Ohio Craft Museum 9.8 km / 6.1 mi
Ohio State University 10 km / 6.2 mi
Shops On Lane Avenue 10.2 km / 6.3 mi
Schottenstein Center 12.7 km / 7.9 mi
Chadwick Arboretum & Learning Gardens 12.8 km / 7.9 mi
Bill Davis Stadium 12.9 km / 8 mi
North Bank Park 12.9 km / 8 mi
Lower.com Field 13.6 km / 8.4 mi
Huntington Park 13.7 km / 8.5 mi
Battelle Darby Creek Metro Park 13.7 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 79
  • hotel
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Smoke detector
Show 6 more facilities & services
  • Lift accessExtra charge
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • TV lounge
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR SMOKINGDOUBLE • SUPERIOR SMOKINGDBL.SU-JK

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    DOUBLE SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SMOKINGDOUBLE • DELUXE SMOKINGDBL.DX-JK

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    DOUBLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SMOKINGRoom • DELUXE SMOKINGROO.DX-JK

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    Room DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Red Roof Inn Columbus West - Hilliard

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Roof Inn Columbus West - Hilliard

7.4
Very good
1,000 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
7.4 /10
Location
8.8 /10
Neighborhood
8.4 /10
Value
8.0 /10
Amenities
6.6 /10
100 reviews shown
4/10
Poor
22 Jul 2026
Brenda
Although we booked a room with two beds they did not have one when we checked in.
10/10
Exceptional
20 Jul 2026
Stasha
Over all, we had a really good stay. Our room was clean and equipped with hair dryer, microwave, mini fridge, coffee maker and coffee. The bed and linens were clean, toilet and shower was clean, sink area was clean. The only thing that I disliked was the floors seemed to get damp with the AC on but that wasn’t a deal breaker for me. If we do return to the area for travel, I would consider greatly staying here again.
Partner
8/10
Excellent
18 Jul 2026
Markus
Small but updated room.
Self
8/10
Excellent
15 Jul 2026
Faisal
Is ok
Family_with_children
4/10
Poor
12 Jul 2026
Stacey
The floor was extraordinarily dirty as well as the bathroom. Housekeeping left behind dirty washcloths. It looks updated in the pictures, but definitely not what they show.
Self
10/10
Exceptional
06 Jul 2026
Lisa
Room was very clean and smelled clean my whole visit.
Partner
4/10
Poor
06 Jul 2026
Dolores
The hotel itself was pretty clean, and the staff was extremely friendly, but the area was not the greatest a lot of questionable people hanging around the property
2/10
Poor
26 Jun 2026
Ciena
First the website never said anything about having to be 21+ so that was a problem bc I showed up and they weren’t trying to help after i’m literally hours from home. i figured things out and the smell once i walked in was already suspicious so we looked everywhere and then checked the sheets and found bed bugs. so i asked for a refund and didn’t get it until 3 days later and i was 285$ outta luck hours away from my home. would not recommend!
Friends
8/10
Excellent
23 Jun 2026
Chad
Cheap rate for our trip. Room was ok.
Friends_and_family Family
6/10
Pleasant
22 Jun 2026
Rocco
Property was clean. Beds were comfortable.

Issue was that the room smelled terrible to the point that we had to go to Walmart to purchase air fresher and spray morning and night.

I believe that the smell may have been coming from the wall A/C unit. Perhaps stagnant water. Room smelled like bad perspiration.

As noted, the room was clean, sheets and bathroom were clean. Only complaint was the smell.
Family
8/10
Excellent
13 Jun 2026
Jeffrey
The room was clean and comfortable, and the staff was friendly and attentive. The bed was very comfortable. Well done for the economy hotel.
Pet
6/10
Pleasant
07 Jun 2026
Jodi
O
Family
10/10
Exceptional
07 Jun 2026
Marlin
The area was very clean freindlly people staff An visitor nice clean rooms
Partner
10/10
Exceptional
05 Jun 2026
cody
Very clean very quite perfect place to stay mall across the street restaurants with in walking distance very good location very nice side of town
Partner
8/10
Excellent
03 Jun 2026
Autumn
room was clean enough for a quick trip. located near a lot of restaurants and shopping plazas.
Self
8/10
Excellent
31 May 2026
Lori
Good location. Simple room. Quiet night. No complaints.Great tv channel selection.
10/10
Exceptional
28 May 2026
M.
It’s always a good stay! Staff is great!
Partner
8/10
Excellent
26 May 2026
Shiquonne
Overall, my stay was great and almost everything was perfect. The staff was friendly, the hotel was clean, and the experience was smooth from check-in to check-out.

I also loved the large wall mirror, the great lighting around the sink area, and the shower always had nice warm water, which made getting ready super convenient and comfortable.

The only issues I had were that the bed sheets had some stains and small rips, and the iron in the room didn’t work.

What really stood out to me, though, was the customer service after I checked out. I accidentally left my concert band in the room, and the front desk clerk went above and beyond to help coordinate locating it and holding it for me for several hours until I could return.
Self
2/10
Poor
26 May 2026
Mary L
The room smelled awful - like strong cat pee. Room was not terribly clean.
Partner
10/10
Exceptional
18 May 2026
Derek
Upon arrival and checking in my debit card wasn’t working since we were in a different state. The staff at the desk was very very helpful with this and let me pay in cash without any hassle. The room we were in was very clean. The location was very convenient with shopping all around and was right off the interstate. Would definitely return if I’m in the area again.
Partner
8/10
Excellent
27 Apr 2026
Josh
The ac doesn’t rly blow it gets hot fast other than I didn’t have a problem
2/10
Poor
26 Apr 2026
Stacia
We arrive 2 1/2 hours after check-in time in our room was not ready because it had not been cleaned.
I requested a refund and was told that was completed yet they would not provide me any paperwork. I have yet to receive a refund. There were random people hanging out that appeared to maybe have lived there or something. I do not at all recommend this place. We ended up driving five hours for a concert and then five hours home. It was absolutely terrible.
Friends_and_family Family
6/10
Pleasant
26 Apr 2026
Constance
Checked us in late. Bathrooms was dirty
Partner
10/10
Exceptional
21 Apr 2026
Roselyn
Perfect mid stop on the way to Chicago
4/10
Poor
13 Apr 2026
Michael
Upon first impression, things were clean. The longer I looked, the more worrisome things appeared. Linens and towels were laundered, lingering dog paw prints were apparent on the bed sheets. Surfaces were clear, carpet right when opening the door was a bit grungy. Driveway around property cracked, somewhat potholed. On my last night, I spotted ants on the AC unit. At no point during my stay was the room made up, yet I’m unsure if that was part of the reason my rate was the way it was? That said, easy access to restaurants and supermarkets in the area.
Self
8/10
Excellent
11 Mar 2026
Islande
Room was clean but there was a funny smell
Partner
6/10
Pleasant
08 Mar 2026
Chris
Staff was great. Small rooms. Good place to just crash but I wouldn’t bring the family or stay for more than one night.
2/10
Poor
04 Mar 2026
Frank
Room was filthy ,sheets were not changed disgusting
10/10
Exceptional
02 Mar 2026
Brittany
Very helpful
Friends
6/10
Pleasant
27 Feb 2026
Sherry
Bathroom was dirty. Looked liked mud on side of outside of tub. Also looked like urine marks. There was someone else hair on tub and floor. GROSS. floors were not swept. Refrigerator outside was disgusting you could see food spills down the front of it. Glad it was only a place to rest overnight and not a longer stay. I would have asked to be moved or it to be cleaned.
Family
4/10
Poor
23 Feb 2026
Aboubacar
Friendly staff but room was just not to my satisfactory. Multiple holes in room and bathroom.
10/10
Exceptional
19 Feb 2026
Brian
I’m very clean place customer friendly
2/10
Poor
16 Feb 2026
Kenneth
I seen a roach in there
Friends_and_family Family
10/10
Exceptional
18 Jan 2026
Georgio
Clean and easy to check in
Leisure
4/10
Poor
26 Dec 2025
Lance
Dirty, understaffed.
Leisure Family
10/10
Exceptional
30 Nov 2025
J. R.
The room was clean, and as requested, the staff were very friendly.
Leisure Pet
2/10
Poor
10 Nov 2025
Walters
Place smell bad and sheets looks like they have not been washed. Air conditioning makes a lot of noise, vents in the bathroom makes alot of noise. Nothing in this place looks nowhere like it was on the picture. I was very disappointed with everything at this place, couldn’t enjoy my stay and had to leave as early as 5am
Partner
8/10
Excellent
02 Nov 2025
Baron
Nice, clean room. A little noisy but, all in all a good stay.
10/10
Exceptional
28 Oct 2025
Scott
Had an excellent stay
10/10
Exceptional
22 Oct 2025
Timothy
Clean friendly safe
Partner
6/10
Pleasant
08 Oct 2025
Troy
Sketchy to put it politely.
Friends_and_family Family
8/10
Excellent
30 Sep 2025
Gregory
Clean and convenient and $300 cheaper thatn downtown hotel
6/10
Pleasant
24 Sep 2025
William
I wasn't expecting the Ritz but this was kind of a let down, not a horrible stay but definitely room for improvement, hotel is definitely outdated and leaves room for improvement, but it was not a bad stay for a couple of nights while we were in town for a visit.
Friends_and_family Family
10/10
Exceptional
20 Sep 2025
Franmary
Everything it’s ok and comfortable thanks
Business_and_leisure Self
10/10
Exceptional
16 Sep 2025
Michael
Nice property! Happy with everything. Thank you!
Business_and_leisure Friends
4/10
Poor
06 Sep 2025
Kenneth
The room was not available at 3:00 check in time. Second time staying there and second time I walked from one end to the other end to have batteries replaced in remote. Light bulb next to bed was blown and reported it apparently after maintenance were done for the day (Around 5 pm) told bulb would be replaced around 7 am. Did not get replaced til about 1:30 pm. Had a clothes iron, but no ironing board. Doing rehab work and big dumpster in parking lot where items were being thrown in at about 7 am into empty dumpster creating very loud noise. Reported loud music being played in the parking lot right outside guest doors. Mentioned they know who it was and would call them. 15-20 minutes later, it stopped.
Leisure Self
2/10
Poor
04 Sep 2025
Austin
Gross and smelled weird
Leisure Partner
6/10
Pleasant
31 Aug 2025
Avery
There were bugs and flies in my room.
Self
10/10
Exceptional
26 Aug 2025
Lilian
Good stay
Family
6/10
Pleasant
23 Aug 2025
Rick
The room was rough.
Leisure Family
8/10
Excellent
09 Aug 2025
Val

Average stay but great employees

Area was bad and it could use some upgrades.Maybe offer some kind of breakfast,cereal,donuts or something.Employees were very friendly and helpful!
Partner
6/10
Pleasant
26 Jul 2025
Jacinta
My room was ok til it started raining. Water started coming from the door. I had to use the tiles and make sure my things weren't on the floor because the water started coming in. My room was clean. A lot of strange people out. But it was decent.
Leisure Friends
2/10
Poor
22 Jul 2025
Leroy
Drug heads all around the property, the room was dirty and the room was not worth $93.35 highly disappointed I ended up going to another Hotel
10/10
Exceptional
19 Jul 2025
Dina
Only thing against it is a few door seals were lose and hanging from the door frames.
8/10
Excellent
25 Jun 2025
frank
all ok.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Eduardo

I’ve stayed at worse Red Roofs!

Pretty decent. Room was mostly clean and updated. Slight dog smell and did find crusty streak marks from dog poop still there? So not great. Saw so many people with dogs not picking up poop. Really discouraging. But as far as red roof goes this was decent I suppose. Got a late check out and barely 5 minutes after they were knocking and calling to see if we were staying again. It was Sunday and most people gone so maybe they have squatter issues? Overall not bad and would consider returning or spending more for better quality. But that doesn’t always happen.
Partner
10/10
Exceptional
21 Jun 2025
k
Cameron was very attentive and helpful throughout our stay. The hotel was clean and felt safe. We had a pleasant experience and would definitely recommend it.
Leisure Family
8/10
Excellent
15 Jun 2025
Douglas
You get what you pay for.
Business
2/10
Poor
07 Jun 2025
Judy
Dirty doors wouldn’t lock
Business
2/10
Poor
16 May 2025
Ryan
Dirty and dodgy, would not have been surprised to see someone shooting up in the parking lot
Leisure Family
6/10
Pleasant
08 May 2025
Juliana L.
The property was very modern, however there was a slight s odor of cigarette smoke in the room. It happen to be prom weekend so there was quite a bit of noise. However, after I believe management was called, we heard nothing else.
Leisure Friends
8/10
Excellent
04 May 2025
Thomas

Fine

Fine
Self
8/10
Excellent
28 Apr 2025
Doris

Very clean

Some previous reviews complained about cleanliness, but our room was spotless, perfectly clean. The room was quiet. The staff was very friendly.
Friends_and_family Family
2/10
Poor
24 Apr 2025
Veronica
This place smelt like cigarette smoke in the office in the room rooms. This place is unacceptable and very uncomfortable for the price that I paid for my room. I will never stay at another hotel.
Business Self
6/10
Pleasant
16 Apr 2025
Miranda
Staff was wonderful. Room appeared clean. I woke up with bug bites all over my arms and wrists. I'm pretty sure it was bed bugs.
Leisure Self
2/10
Poor
14 Apr 2025
Donna

Gross

Simply awful. Room was in complete disrepair with stained bedding, broken fixtures, dirty walls, etc. if it hadn’t been the fact that I was exhausted after driving for 10 hours that day I would have asked for a refund and found a new place to stay. Do not recommend at all
Self
4/10
Poor
05 Apr 2025
Gaelan
The room was very beat up. Smelled like an ashtray extremely strong. Paint chipped, furniture with exposed and broken chipboard. Chipping paint. Walls had some large dings. Overall just the room was in rough shape
Leisure Self
8/10
Excellent
31 Mar 2025
Emma
Nice place, good people
Leisure Family
2/10
Poor
23 Mar 2025
Bryan
Dirty, smelled like something went bad in non working refrigerator, entrance was very bad. Was dragging running boards on picku truck coming in due to road condition.
10/10
Exceptional
23 Mar 2025
Colton
Awesome
Business
4/10
Poor
03 Mar 2025
Noah

Should be cheaper

The toilet handle was broken and there were no other rooms available. Not sure if the mattress had blood on it or just red stains.
Business Partner
6/10
Pleasant
20 Feb 2025
Kelley
It was ok but there were roaches in the room. It was quiet and we got to stay warm.
Business_and_leisure Family
8/10
Excellent
27 Jan 2025
Scott
Very nive
10/10
Exceptional
20 Jan 2025
William
Very good
Business_and_leisure Family
6/10
Pleasant
08 Dec 2024
Elayna
It wasn’t very clean when we got there, also it was a little bit more expensive for what you got, I got a deluxe queen room non smoking and it smelled like the ppl before us did smoke, and it was basically a motel not nicer then one but not worse then one. The person who checked us in was very nice.
Partner
2/10
Poor
24 Nov 2024
Hussein
Cleanliness
6/10
Pleasant
24 Nov 2024
Hussein
The smells
Business Self
2/10
Poor
22 Nov 2024
Eddie
Noisy machines from next door construction. But the worst was the room (101-right nest to the lobby) is haunted. Everyday like from like 7-8 am my phone would be thrown on the floor. The first day happened twice at 7:15 and then at 8:05
Pet
2/10
Poor
12 Nov 2024
Helen

Scary and awful!

Don’t stay here! It’s scary! Here for a heart transplant check up for my son in the morning and I am afraid to go to sleep. Lock is broken on door. People are outside my door talking smoking eating just having a good time and 1 in the morning on a Monday.
Friends_and_family Family
8/10
Excellent
29 Oct 2024
Caribay
Good
6/10
Pleasant
13 Oct 2024
Eddie
Poor hotel
8/10
Excellent
13 Oct 2024
Eddie
The front area lacks lighting. Dog poop on outside the premises, flies get inside the room when you open the door, every time you don’t use the internet you have to keep on entering the password, bed mattress sinking. Room was clean, good hot water, amenities are ok.
Pet
4/10
Poor
13 Oct 2024
Verified traveler

Wouldnt stay again

The bed sheets were dirty. Couldn't close the bathroom door.
Business
6/10
Pleasant
07 Oct 2024
Darcee
Na
8/10
Excellent
03 Oct 2024
Kevin
It was very convenient for me, having business on the west side of Columbus. I was not staying long, and had few needs outside of a place to sleep with adequate parking for my truck. Lots of fast-food options nearby. Heavy traffic and its noise were my only complaints.
Business Self
2/10
Poor
25 Sep 2024
Ronald
We arrive at the hotel we were told th We had to look at
10/10
Exceptional
22 Sep 2024
Gail
It was fine. Bathroom couldve been a little cleaner. The floor was very slippery inside the room.
Leisure Partner
4/10
Poor
21 Sep 2024
Amy
The room appeared clean and the staff was nice at check in. The room smelled very strongly of stale smoke and it had cheap soap and shampoo. VERY LOUD sounds in parking lot and from neighbors so was woken up constantly throughout the night
Leisure Partner
8/10
Excellent
30 Aug 2024
Natasha
Was in the cut very peaceful
Leisure Self
10/10
Exceptional
23 Aug 2024
Colton
Comfortable
8/10
Excellent
14 Aug 2024
Tanya
great value
Leisure Family
4/10
Poor
05 Aug 2024
Tatiana
There was a cigarette/pee smell in the room
Leisure Pet
6/10
Pleasant
29 Jul 2024
Natalie
Not horrible but not great
Leisure Family_with_children
4/10
Poor
28 Jul 2024
Verified traveler

Never again

Smelled of cigarette smoke and cleaning solution . Cigarette butts left on dresser and in the floor. Dead flies. Rusted electrical plugs. Lime scale on shower drain. Rust on baseboards. Peeling paint. Front desk staff person was polite. Did not offer to switch rooms. Vending machine for drinks and snacks in lobby. Plenty of parking. Pet friendly. Clean sheets.
Friends_and_family Family
2/10
Poor
27 Jul 2024
Ethan

Never have a been treated so disrespectfully

I will never stay again as when i got to the room the attendant got mad because i found a bedbug on their sheets and asked to be moved rooms and got told i had to pay extra $25.00 for a service fee cause i was interupting another tentants room
Business
4/10
Poor
18 Jul 2024
Cheryl
Bathtub dirty, dog poop on grounds, floor slick like greasy.
Business_and_leisure Family
8/10
Excellent
14 Jul 2024
Cheryl
Staff knew nothing of the property, which side rooms were on, what was available in the area.
10/10
Exceptional
14 Jul 2024
James
Good stay
Business
8/10
Excellent
13 Jul 2024
Vinson
Clean room and nice staff
Leisure
2/10
Poor
10 Jul 2024
Douglas

Avoid

Horrible, horrible bed and bedding. The blanket was of the type it wouldn’t breath, it was like sleeping under a plastic tarp, and feeling damp and clammy. Never again for me.

Location & surroundings

Red Roof Inn Columbus West - Hilliard
5001 Renner Road, I-70 W at Exit #91-B, Columbus, United States

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Red Roof Inn Columbus West - Hilliard

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