Name: Extended Stay America - Columbus - Tuttle
Address: 5530 Tuttle Crossing Blvd, Dublin, 43016, US

8/10

Excellent

22 Jul 2026

Thomas

We stayed for two nights. I was surprised that the towels were not changed so we had wet towels the next day. Also the trash was not emptied daily. Again the trash can was overflowing. Room is not layed out well. If someone wants to use the bathroom late at night and turns on the light, the person sleeping facing the bathroom area gets woken up. I was expecting at least a glass or two or maybe a plate, but this is not that kind of motel. No dish soap--just a dish towel. I guess anyone staying has to bring in whatever they need to use. I use a walker and could not get it into the bathroom area due to a large dresser blocking the area near the bed. Handicap buttons to open the doors did not work. From the outside the place is nice to look at.

8/10

Excellent

19 Jul 2026

Elizabeth

The room was great. Hotel in good shape. But the handicap button for the door did not work. Thankfully neither my husband or myself weren’t in a wheel chair but this did make bringing in heavy luggage a struggle. There was no cart to use. The front desk said they had one but didn’t know where it was and didn’t seem to care as we struggled in and had to make multiple trips. My husband is 85 and they watched us and didn’t make an effort to find the cart or help. I know it’s not their job but you’d think common courtesy would come into play.

Partner

2/10

Poor

06 Jun 2026

Daryl

The room was not clean. Yes, the beds were made, but the trash was not emptied, the couch had cigarette ashes on it and in it. I politely asked the staff to address these issues while we were at dinner. They did not. I returned to the same room. Ended up being given a trash bag so I could empty it myself. Breakfast was supposed to be from 6-9am with a “decent spread”. Walked down at 8:30am to no coffee, no hot water to make tea. A couple of off-brand muffins and a couple of generic breakfast bars. I politely asked for more coffee and was told there wasn’t any (no kidding). This was the same guy who said he would take out the trash.

The entire place smelled like cigarettes and weed, in the rooms and in the hallway. Which is unfortunate since it is a “smoke-free” facility.

That place is a Crime Stoppers paradise and an after-school special waiting to happen.

What a joke.

Family_with_children

2/10

Poor

30 May 2026

marie

The room stinked. The air was broken. The furniture was stained and very old. The elevator was broken. The grounds had trash everywhere.

8/10

Excellent

06 May 2026

Henry

This hotel is in serious need of updating and maintenance.

Family_with_children

8/10

Excellent

06 Apr 2026

Cempaka Kusuma

Room looks clean, but there're crumbs/dirt under the couch and under the night stand.

Staff are not always available in the front desk, can't call them either.

Kitchen is clean, you have to ask front desk if you need items like pots and pans, and extra bathroom tissues

Air conditioning was making loud sounds
Water in the bathtub going down slow.
Some staff I met were nice people, and very helpful.

Self

6/10

Pleasant

23 Mar 2026

Hirokazu

It would have been nice to have some mineral water.

Business

6/10

Pleasant

08 Feb 2026

Loretta

Rooms smelled like a fwm that hasn’t cleaned well. No amount of air fresher would get that disgusting animal fwm smell out of there and someone came into
My room and turned me
My light on when I wasn’t there

Partner

10/10

Exceptional

27 Jan 2026

Jennifer

Room was very nice. Parking was nice till it snowed. Staff was very friendly and nice. Wish vending was bigger. Need more options for grab and go breakfast.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Jennifer

Room was nice. Wish the vending area was a little bigger. Parking was nice till it snowed, then it was a struggle till it stopped snowing and it got plowed.

Leisure Partner

8/10

Excellent

20 Dec 2025

Brian

Clean but a bit sparse for an extended stay. Overall a nice stay for the price.

Friends_and_family Family

2/10

Poor

29 Nov 2025

Shelton

Not clean

6/10

Pleasant

02 Nov 2025

Scott

Old and outdated. I mean it was clean but I was a little worried the sink in the bathroom was gunna fall off the wall. It was good enough for one night. Check in was smooth and the guy that checked us in was super nice!

Leisure Partner

10/10

Exceptional

20 Oct 2025

David

Parking was safe but there was not much in the breakfast accommodations

10/10

Exceptional

11 Oct 2025

Loretta

It was a good stay as usual

Business_and_leisure Family

2/10

Poor

04 Oct 2025

Brenda

The rooms were stink to high heaven. I had to choose between three the beds are full-size. I don’t know how they say. Four people can fit in a room with a full-size bed and a full-size pullout. They were just awful and the smell was just atrocious.

Leisure Pet

10/10

Exceptional

27 Sep 2025

Kevin L

Yes

Business_and_leisure Family

10/10

Exceptional

26 Sep 2025

Loretta

Overall the room is nice and all but I hate dirty tub .. that tub was really disgusting to look at.. I took a shower in the sink…. I hate a dirty looking tub..but overall the location and hotel itself is really nice

Partner

10/10

Exceptional

24 Sep 2025

Bre

My favorite place to stay!

Business_and_leisure Family

10/10

Exceptional

22 Sep 2025

Bre

Best Hotel I have stayed at in a long time. Thank you staff!

Business_and_leisure Family

8/10

Excellent

18 Sep 2025

LInda

Customer Service was very good. Staff was helpful and accommodating.

Leisure Family

8/10

Excellent

17 Sep 2025

Melissa

It was quiet

10/10

Exceptional

15 Sep 2025

Abdihakim

My stay at Extended Stay America was enjoyable, and the customer service was exceptional. The room was immaculate. Overall, I had a delightful experience.

6/10

Pleasant

06 Sep 2025

Courtney

Not so good

Worn out appliances and lack of housekeeping

Friends_and_family Friends

6/10

Pleasant

05 Sep 2025

Micah

Clean friendly staff

10/10

Exceptional

31 Aug 2025

Hong

Clean room

Leisure Family

2/10

Poor

31 Aug 2025

Mike

Terrible experience. Dirty room and bed and when asked to move to a different room the staff refused even though there were rooms available. Didn’t have any blankets or pillows for the pullout sofa bed we needed

2/10

Poor

28 Aug 2025

LINDA

old, dated and overall room appearance is a zero. it makes it look dirty. There were hairs in the shower on the walls.
did not like this place at all

2/10

Poor

24 Aug 2025

Julio

King bed, room

people on floor above me running around through 400 am, no one at the front desk to report it to. Will not stay at location in future. Do not recommend for anyone visiting Columbus.

Self

4/10

Poor

13 Aug 2025

Stephanie

The room had holes in the carpet, bathroom was disgusting including the tub caulking was missing in areas in and around the tub. The front desk did inform of the shower pull drain being broken however the entire room was very unclean. The room was on the 3rd floor and when you got off the elevator the heat hit you in the face. Terrible stay

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Kelly

Stayed for one night. Very friendly, clean, convenient for where we were going.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Wayne

Nice place and close to restaurants. Clean and spacious.

Leisure Family

6/10

Pleasant

06 Jul 2025

Kristen

Meh

Had to look for a front desk person to check me in. Room could have been cleaner. Couldn’t adjust temp in room. Felt like the floor wasn’t sturdy in some places in the hallway, and felt the same way in bath tub. Shower fixtures were very hard to adjust

Self

10/10

Exceptional

22 Jun 2025

Tonya

I liked the location and the environment.

Leisure Family

6/10

Pleasant

22 Jun 2025

Steve

Not great but we were only staying for the night. We got a place to sleep and it was what we payed for.

Leisure Family

10/10

Exceptional

08 Jun 2025

Montgomery W

Very clean, and a great location. The staff is amazing! Very friendly and accommodating. Terra, Kelcee, Chereese, Tito and the rest of the staff have taken great care of me. Highly recommend!

Business

10/10

Exceptional

31 May 2025

Robert

Everything was great ... except the \"grab and go breakfast,\" which was plastic-wrapped muffins and packets of instant oatmeal. Disappointing.

Loved the staff and the suite. Unfortunately, the \"breakfast\" was a dealbreaker for returning a second time.

Leisure Family

2/10

Poor

16 May 2025

Desiree

the room smells and the check in took forever because the 2 managers left one guy to handle everything. tito was amazing tho!!!

Leisure Family

6/10

Pleasant

11 May 2025

Verified traveler

Needs updated

Drain in bathroom was clogged, and builing in general needs deep clean and repainted. As in, there wasnt dirt anywhere or such, but carpet looked worn, and there were many patches on the walls that were very noticable even if painted over. Very dim lighting everywhere.

Friends_and_family Family

4/10

Poor

30 Mar 2025

Mike

Neglected room without proper setup - not good

I recently stayed at the Extended Stay America in Dublin, OH, and unfortunately, my experience was far from satisfactory. Upon arrival at 11 PM, I encountered two men in the parking lot, one of whom was shirtless, engaging in loud conversation. This made me feel uneasy and raised concerns about the hotel's security.

Entering my room, I discovered that the sofa bed lacked essential bedding—no sheets, blankets, or pillows were provided. I had to contact the front desk and wait for these items to be delivered, which was inconvenient after a long day of travel.

The room's condition was disappointing. The carpet had noticeable bald patches, and the baseboard trim along the walls was deteriorating and rotting. The leather recliner in the room had several rips and tears in the cushion, adding to the overall sense of neglect. The bathroom was particularly unappealing; the bathtub was grimy, and the tiles appeared to have been hastily painted over, giving the space a neglected and unclean feel.

Overall, this stay did not meet my expectations, and I would not recommend this hotel to others seeking comfortable and well-maintained accommodations.

Friends_and_family Family

10/10

Exceptional

07 Mar 2025

Charles

Property was lit up safe very easy to get from the interstate and back on. Staff was very polite and friendly took care of our needs

Family

4/10

Poor

25 Jan 2025

Benjamin

Room carpet very dirty and stained. Mold on exterior windows and wall.

Business Self

10/10

Exceptional

01 Jan 2025

Ken

Wasnt the cleanest room. Had people smoking weed right outside door as well as drinking so as you go out door you had to fight through that as well as door was a pain to get into. Door knob on inside door didnt stay on and 2nd tv you had to keep angled so the wifi / cable worked lights didnt all work in room.

Leisure Family_with_children

2/10

Poor

04 Nov 2024

Chasity

Very run down! The rooms looked dirty. Under the couch there was trash and nail clippings. Asked for extra pullows for the pull out and they didn't have any. They gave us a blanket that we didn't end up using because it had hair balled up on it. Very disappointed with our stay.

Leisure Family

2/10

Poor

20 Oct 2024

Nicole

It smelled like cigarettes even tho it says no smoking. Very dirty. Sink faucet was broken.

Leisure Family_with_children

6/10

Pleasant

01 Oct 2024

Cassaundra

It was a nice facility and the grounds were nice, but when we laid in the bed we were bitten by bugs.

Business Family

2/10

Poor

22 Sep 2024

Nabila

I will never go back or book with this hotel. The room was dirty with linens full of blood, dust behind the tv stand with stinky socks. The sofa bed has Cheerios and cookies in the bed. The best part is the pillows unclean , full of dark spots.

10/10

Exceptional

01 Aug 2024

Lorrie

Our 6 night was very nice. Clean, convenient, very safe and nice area.
Staff was nice, i only meet 2 briefly
Will be back next year to stay

Business_and_leisure Family

2/10

Poor

29 Jul 2024

Verified traveler

There were beetle bugs on the floor, mold in the bathroom, the faucet was barely attached, the staff didn’t want to provide clean towels… when asked why room wasn’t serviced or trash collected we were told “this isn’t a full service hotel”, one of the AC units in the room was out.

Friends_and_family Family

2/10

Poor

29 Jul 2024

Verified traveler

There were bugs on the floor, mold in the bathroom, the faucet was barely attached, the staff didn’t want to provide clean towels… when asked why room wasn’t serviced or trash collected I was told “this isn’t a full service hotel”, one of the AC units in the room was out. Would not recommend, would not stay again.

Friends_and_family Family

4/10

Poor

20 Jul 2024

Melinda

Our party of 5 all had a place to lay our head.

Leisure Family_with_children

2/10

Poor

06 Jul 2024

Jason

I paid 114 for a room with two double beds. The size was adequate but there were many problems. I wish we had tried sleeping in a parking lot in our car. The air system in the bathroom was filthy and open a hole in the wall. It did not operate. The tub drain was disgusting. The drawer on the stand between the beds was nasty. There was gum matted in the carpets. There was a hole in one of the electrical outlets just big enough to stick your finger into. The staff did not care. We did not have a bell cart so I had to climb twenty flights of steps total to pack our car. Never again. I wish I could post the photos. Y’all nasty af!!!!

Leisure Family

6/10

Pleasant

09 Jun 2024

Courtney

Update the place

Check in receptionist very rude. Bed very uncomfortable and room really outdated. The “breakfast” is a muffin and coffee.
Place could use some new staff and updating and it might be an okay stay.

Friends_and_family Family

6/10

Pleasant

06 Jun 2024

Holley

I know it was a grab and go but there wasn’t anything for my kids to drink with their muffin. Ridiculous that I had to go spend another $40 for breakfast.

Leisure Family

8/10

Excellent

02 Jun 2024

Crystal

Was a clean room, quiet

Leisure Family_with_children

6/10

Pleasant

30 May 2024

Soumen

Disapointing

Initially had a non pet room our booking was for a ground floor pet room and we checked twice beforehand to make sure we were set. When we arrived they assigned us to a third floor non pet room and they told us we couldn’t stay !!! Finally after much discussion and time they allowed us to stay in a non pet room and transferred us after three days. They charged a $250 pet fee verses the$150 max per stay as stated on hotels.com page . We will dispute this.

Friends_and_family Family

8/10

Excellent

09 May 2024

Kathy

Staff was very nice. Room could use updating

Business_and_leisure Pet

2/10

Poor

06 May 2024

John

The hotel called and cancelled our reservation, saying our room was flooded. They tried to tell us to go to a hotel 30 minutes away. We reserved at that specific location for a family event. We did not agree to go to the second hotel, and ended up staying at a hotel near the original one, at double the price.

2/10

Poor

21 Apr 2024

Bridget

The outside was very appealing. The inside was not so great. I stayed in the double bed with pull out couch room. Everything was super outdated. We had a kitchenette with no utensils, no plates, paper towels etc. we booked the room for 5 people and we had 3 towels in the room. When we called for more, they told us we would have to come get them. The pull out bed did not have sheets, blankets or pillows. The regular beds were ridiculously hard and uncomfortable. The bathroom was not clean. There was someone in the room above us and i don’t know what they were doing but we could hear them walking and thudding all night even they have a “quiet time” from 10pm to 8am. I am not impressed and will not stay here again.

Leisure Family_with_children

6/10

Pleasant

15 Apr 2024

Brenda J

so-so hotel stay

Nothing special. Chrome in the tub was gross and old. Stain on the tile in the tub area. Had to search for the trash cans.

Only one cart and the cleaning person needed it during check out time, that he also chose to mop the reception area floors.

Partner

4/10

Poor

31 Mar 2024

Matt Tilley

Front desk service was great. Breakfast isn’t really breakfast but it’s a nice morning snack. Rooms were dirty, trash under beds. Room was small. Hot water sucked. Bed was harder than a bag of rocks.

Friends_and_family Family

4/10

Poor

29 Mar 2024

Arlette

The room wasn’t what I expect… do not have the kitchen utensils… they give me half of the things … the room have a weird smell… when I was leaving the person in charge was really rude and treat me bad … I left some things in the room and they don’t give to me back … I never going back to that hotel …

Self

6/10

Pleasant

24 Mar 2024

Abdelkarim

no staff to check out ! ..keept calling no one showedup to help us .

4/10

Poor

11 Feb 2024

Jeremy

Trash wasn't taken out, no breakfast in the morning coffee only a available 6am-9:30am. No regular cleaning. You have to request the dishes for the room.

Leisure Partner

2/10

Poor

13 Sep 2023

Margaret

Horrible and gross.

Room was filthy. Other people’s shaving hairs all over the sink, used towels behind the door. Floors made our feet black in 20 min. Said complimentary breakfast, which ended up being packet oatmeal for your room.

Friends_and_family Family

2/10

Poor

07 Aug 2023

Reema

Don’t book this hotel. They first gave up the room we booked and then split us up in two rooms. The hotel smelled so bad of mold and other food odor we had to lower down the AC and left the room for the air to circulate.

Family_with_children

4/10

Poor

30 Jul 2023

Frank

Advertised for hot breakfast but was a joke! No juice only thing hot was instant oatmeal. Mattress in room horrible worse than a swayback horse.

Leisure Family

8/10

Excellent

20 Jun 2023

Robert

The facility and room are clean, bed comfortable. My only negatives are lack of an ice machine and the \"breakfast\" was coffee, oatmeal packet, and some packaged muffins. No fruit or juice, let alone any hot items. You also have to ask for dishes, utensils, cookware
As I was here only 1 night, that was not an issue. The area is quiet with many restaurants nearby.

Leisure Self

4/10

Poor

29 May 2023

Stacie

Wet dog smell

The bedroom door was wide open when we arrived. The reason was probably due to the wet dog smell that permeated the room. This smell did not go away and made for a quick retreat in the morning.

4/10

Poor

23 May 2023

JD

Not so nice

Staff seemed lost, room not clean, unfriend

Business

6/10

Pleasant

04 May 2023

James

Pretty old. Needs updating.

Leisure Partner

6/10

Pleasant

19 Apr 2023

Linda

The room was a good size, bed was comfortable, kitchen fridge and microwave were clean. Faucets were old, hallways were in need of vacuuming, floors in room needed dusting. Breakfast was only packets of instant oatmeal! No hangers at all! Needed to ask for even basic, cheap dishes! Bring your own kitchen items and breakfast food. Location is covenient to highways, restaurants. Have mixed feelings - overall was fine, but no hangers, etc., was a surprise!

Leisure Partner

6/10

Pleasant

26 Mar 2023

Robert M

Overpriced. Dirty kitchen area. Chairs falling apart. Staff friendly but not worth the price. I wouldn't stay there again.

Business Self

6/10

Pleasant

25 Mar 2023

Rhonie

The kitchen area could include plastic ware and a cleaner refrigerator. The workout room included one 10 lb dumbbell and no bench or matt to work out on.

6/10

Pleasant

13 Mar 2023

Filos

You get what you pay for, it’s not a 5star hotel but the place is a bit run down. Stayed for 2nights and I gotta say that both nights of our stay we all woke up in the middle of the night due to people (a man and woman) shouting/arguing in the hallway. Our room was okay, like I said a bit run down but you get what you pay for.

Business_and_leisure Family

10/10

Exceptional

06 Mar 2023

lisa

Awesome night

I loved it all. The water was good and hot. The beds nice and comfy. Ill be back again when i need to get away.

Self

2/10

Poor

04 Feb 2023

MOHAMED

Room was out of order yet it was rented to us

Leisure Family_with_children

8/10

Excellent

25 Jan 2023

Bill

Have stayed numerous times.

Leisure Partner

8/10

Excellent

14 Jan 2023

Bill

nice and convinent

Business Self

6/10

Pleasant

26 Nov 2022

Tracey

It took 30 min to check in. Stood at counter from 3 to 330 u til someone finally came. No shower curtain in tub.

Friends_and_family Family

4/10

Poor

24 Nov 2022

Richard

Not clean enough!

I only stayed for one night. The room at first glance appeared clean but stay in there more than 5 minutes and the unkept environment was very apparent. The floors were not cleaned in a while. Lots of fingerprints everywhere. Toilet didn’t work properly. Had to flush twice because the tank would not fill properly the first flush and the toilet seat was not fastened down on one side which maintenance was not on site until Monday to fix it. My wife and I had to wipe down a bunch of surfaces within the first 10 minutes of staying there. The front desk was very understanding and helpful but their hands were tied when it comes to certain things. If they establish a cleaner standard then it would be worth the stay if price was about 80-90 a night. Not worth 100/night how it is now!

Business

8/10

Excellent

13 Nov 2022

Migdalia

Clean and comfortable for a 1 night stay. It’s not luxurious but it had everything we needed. Decor seems a little older, but Staff was friendly, room was clean and well maintained. Looks like first floor hallway is getting some new flooring and was in process of being renovated. Lots to do in the area.

Leisure Family

2/10

Poor

23 Oct 2022

Ercides

Hotel en malas condiciones y el costo bien alto.
No lo recomiendo

Business Self

4/10

Poor

19 Sep 2022

Cringy

The room was dirty and run down. The shower was so bad that none of us felt comfortable using it. We needed extra bedding for the pull out couch, but nobody was at the lobby desk, so we had to call to get in touch with someone. The breakfast offering was coffee and packaged muffins and granola bars. The best thing I can say is that provided a roof over our heads for a night.

Leisure Friends

2/10

Poor

19 Sep 2022

therese

booked several weeks early through Expedia. Called night of arrival at 11:30 pm to confirm soon arrival. Woman at front desk confirmed and said to come when we can. Arrived at the property at 12:20am, and night desk person said we did no longer had our room. he was very helpful on calling local properties but none were available. we had to drive thru the night for home.

Leisure

6/10

Pleasant

10 Aug 2022

Paul

OK. Would stay again if needed

Place was OK. Very friendly help checking in. Place was in good location. having stayed at other extended stay locations, this place was lacking with kitchen and bathroom standards. Cleanliness was OK, but dated decor and no items in kitchen.

Friends_and_family Family

10/10

Exceptional

31 Jul 2022

Adam

Easily accessible with shopping and dining nearby

Leisure Family_with_children

2/10

Poor

27 Jul 2022

Stephanie

The room smelled terrible and made my family feel nauseous within 5 minutes. The floor had not been vacuumed, there was trash in the sofa bed, the counter top was pulling away from the door, there were crumbs on the cabinetry, there was a hole in the wall from the door knob. We were unable to stay here due to these conditions. When I called the following to speak to a manager about a refund the person on the phone was unhelpful and rude.

Leisure Family

4/10

Poor

24 Jul 2022

Robert

Carpet upon entrance was dirty. Rust in tub.no usb in room. Smoking in hallways.

2/10

Poor

22 Jun 2022

PATRICIA

TOTALLY DISAPPOINTED

This hotel was disgusting. We didn't even stay there because of the filthiness, holes in the wall, no bathroom in our room and could barely breath in the room. Staff was pleasant and refunded me immediately. Wouldn't recommend staying there at all. EVER!

Friends_and_family Family

8/10

Excellent

21 Jun 2022

Sara

Easily accessible, good place to stay on short notice!

Leisure Partner

8/10

Excellent

06 Jun 2022

Natalie

Shower was in desperate need of renovation. No amenities in room

Leisure Partner

4/10

Poor

02 Jun 2022

Jiayi

poor management

4/10

Poor

30 May 2022

Verified traveler

Avoid

The staff was very friendly upon arrival.

The cleanliness of the room was terrible. There was mildew on the shower, the toilet was clogged and sink wouldn't drain. The bathroom floor and sink/vanity was dirty. I was handed a plunger to it myself.

Partner

4/10

Poor

29 May 2022

NDEYENima

When i got off elevator the hall had a musty smell. And the room was worst. I opened windows to try and air out. The was cloths had pubic hairs . The bed smelled dirty . The room and bed sheets meed to be cleand and deodorized.

Leisure Self

2/10

Poor

08 May 2022

John

I think I got \"taken \" When I arrived, they said the room I was to get had gotten flooded and they could put us in another room for no cost increase - have not gotten the receipt yet but I think it is about $30 more. Original room was to be a small suite that sleeps 6 maximum - room obtained had king bed and a sofa bed. King OK but sofa had a badly stained mattress, sheets too small. Will not stay there again.

Leisure Friends

4/10

Poor

25 Apr 2022

Kevin

They did not have a portable crib available. Also the room was not very clean. The floor was sticky and not swept well. There also wasn't any bedding for the pull out in the room. I had to ask at the desk.

Leisure Family_with_children

2/10

Poor

28 Mar 2022

Janelle

They did not have the room I booked available. Booked a deluxe king; ended up with a small full room. Still charged the same price. TV didn’t work. Smelled throughout the hotel. Breakfast was granola bars.

Leisure Family

4/10

Poor

09 Mar 2022

Kary

Nasty tub backed u and toilet didn’t flush tablet and drain hairs in the bed as that didn’t work whenever went to check in later in the evening receptionist was moody and snappy and not hospitable

Leisure Partner

8/10

Excellent

18 Feb 2022

Alan R.

Bed seemed to firm

Leisure Family