Name: Fairfield Inn Suites Cleveland Avon
Address: 39050 Colorado Avenue, Avon, 44011, US

10/10

Exceptional

23 Jun 2026

Eric

Yes

4/10

Poor

11 Jun 2026

Julie

Nice enough

6/10

Pleasant

07 Jun 2026

Sandra

We had no hot water. When we went down for breakfast and came back to our room, they had deactivated our room card. The person behind the desk was not friendly. Breakfast bar was depleted. Would not recommend this hotel.

Family

10/10

Exceptional

05 Jun 2026

Bryan

Good

10/10

Exceptional

21 May 2026

Leslie A

Great place to stay.

8/10

Excellent

30 Mar 2026

Ronald

Facility is nice, but there isn't much nearby except for a McDonald's. However, a 10 min. drive away is Avon Commons with a variety of food and shopping options. The biggest drawback is that the road access to the hotel is blocked at rush hour by drivers coming from the Avon Commons area who are trying to get on the freeway.

Self

8/10

Excellent

27 Mar 2026

Anne Marie

Was not notified at time of booking that hotel was under construction.

6/10

Pleasant

26 Mar 2026

Samantha

We were in town dropping off our son for the military. Knowing we like fairfield hotels i decided to book across town a little because of accommodations in the past. We booked this hotel for a pool.. that was advertised still online when we booked. To give my little kids something to look forward to. It was never told it was closed.. even upon check in. Hours later when we went to look for it .. it was closed. As I understand refurbishment is necessary.. so is open communication. I was really disappointed after already having an emotional day.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Tracy

I would recommend NOT coming to this hotel while under renovations. Pool/fitness closed. Stacked or large dumpsters right at the back windows and I was woken up by what I think were raccoons fighting. Floors looked like they had not been vacuumed in days. As for room, no shower curtain upon arrival, door deadbolt jammed and bathroom door would not close as it dragged on carpet. Just too much work to be done. Bright side: staff upon arrival very nice and welcoming.

10/10

Exceptional

23 Feb 2026

Carol

Yes

Family

10/10

Exceptional

22 Feb 2026

Alicia

Room was very clean and updated. The staff went above and beyond. When i booked, Expedia had breakfast starting at 6am. I mentioned that to the front desk and she left a note to leave out muffins that we could grab and go at 6:30, when we needed to leave for volleyball.

Family

10/10

Exceptional

06 Feb 2026

James

Great as usual.

Business

4/10

Poor

03 Jan 2026

Richard

Uncomfortable bed. Was like trying to sleep on a pile of rocks

Leisure Partner

6/10

Pleasant

17 Dec 2025

Nazime

Hotel is being remodeled. Breakfast does not include real oatmeal - only instant oatmeal in pouches. Coffee was bland. No make-yourself waffles with warm compote, as in other Fairfield’s we’ve stayed at. Otherwise an ok stay.

Leisure Partner

8/10

Excellent

16 Nov 2025

Colleen

Room was clean and staff was friendly.

Leisure Partner

10/10

Exceptional

30 Oct 2025

Jack

Good stay

10/10

Exceptional

16 Oct 2025

gretta

Friendly people. Clean room and bathroom. Comfortable bed.

Leisure Family

10/10

Exceptional

14 Oct 2025

Kathryn

Clean- quiet

Leisure Family

2/10

Poor

11 Oct 2025

Chad

First room we were in the tub was rusted. Room smelled of mildew. Gym had no bench.

10/10

Exceptional

10 Oct 2025

joan

Clean room and comfy bed

Leisure Family

8/10

Excellent

07 Oct 2025

Brian

Gym had some good equipment but no window so it was pretty humid/hot in there. breakfast was really good and a little different each day. staff were great.

Leisure Self

10/10

Exceptional

05 Oct 2025

Sondra

Liked everything. It has all run smoothly at this time

8/10

Excellent

05 Oct 2025

Mitch

Friendly staff.

Business Family

6/10

Pleasant

29 Sep 2025

Jennifer

Our room smelled like an ashtray. The sheets easily come off the bed while sleeping, leaving you on a plastic mattress cover.

Leisure Family

6/10

Pleasant

28 Sep 2025

Ashley

Bathroom toilet seat was chipped all over. Sliding glass doors for the shower wouldn’t stay shut. So while showering the doors would just slide open.

Friends_and_family Friends

8/10

Excellent

21 Sep 2025

LEO M

Shopping center about 10mins away (by car) american breakfast, eggs,meat,breads waffles,bagels etc
Rooms are cleaned comfortable

Friends_and_family Family

6/10

Pleasant

15 Sep 2025

Michael

No tv or phone service for 3 days of our stay

6/10

Pleasant

28 Aug 2025

Earlie

The location was great for me. The door made a loud squeaking sound when opened. Refrigerator in room but no microwave. Property needs to be renovated. No one at front desk or breakfast area to ask a question.

Leisure Self

8/10

Excellent

19 Aug 2025

Theresa

Easy access

Business Self

4/10

Poor

17 Aug 2025

Lee

I've never had problems with a
hotel reservation made thru Expedia. The on site manager at this property was a piece of work. My reservation for a suite to accommodate my family tried totell me that they had no suite for my confirmed and paid for reservation made long in advance. Gave a room with 2 queen beds, and when I told him it was unacceptable, he told me it was my fault for booking thru a third party. Then he miraculously \"finds\" the space I reserved and said I was \"lucky he could work magic\" for me. What wonderful customer service!! I then had to walk back to the dront desk for the expected sheets and blankets for the sofa bed. No cool. Would not recommend this property given that jerk.

Family

4/10

Poor

12 Aug 2025

Victoria

Not great

Room didn't have any or was low on basic supplies like toilet paper, tissues and moisturizer. I was there for2 nights and the room didn't get service, I had to take my trash and towels to the front desk. Brekfast garbage receptacle hole was too small for the plates so garbage all over the top. Work out room had no towels or tissues.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Kimberly

It wasn’t bad

Leisure Self

4/10

Poor

26 Jul 2025

Larry D

Hotel needs to improve

Very disappointed in this hotel.
We picked it for the location and having good experiences with Fairfield Inns in the past however for this hotel they need to improve.
1. The sink and tub drains were not draining. This really sickened my wife. I reported it to the desk but no one ever fixed the issue.
2. Breakfast is very poor. They put a sign on the waffle station saying not in service but everything looked like it could be in working order. I really feel the attendants didn't want to deal with servicing it. There is no juice machine so forget about OJ or apple juice. No workers around to replenish milk, plates, utensils or whatever.
3. They NEVER serviced the room. I hate that hotels are so cheap there is NO housekeeping on weekends or weekdays unless you ask for it.
4. Room had a strange smell in the room we believe because of the bathroom drain situation.
5. Beds are advertised as Queen size but they are NOT, they are Fulls.
6. They put the towel rack over the toilet which at the other end of the bathroom and no where near the tub/shower.
7. Tub/Shower needs safety bars as there is nothing to hold onto and I almost slip and fell getting out of the shower.
We will not be going back to this hotel.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Robert

Good property in a good location. Clean and secure in a good neighborhood.

Leisure Family

6/10

Pleasant

17 Jul 2025

Larry D

Housekeeping needs to snake drains too

The sink and tub needs snaking. No one feels like doing that I know but it’s necessary. I was grossed out when brushing my teeth how long the water was taking to drain. I don’t like a tub filling up either when I’m shaving my legs in the shower. Also the breakfast staff either didn’t feel like making the waffle batter or the waffle machines are broken. Your breakfast here will consist of eggs and sausage and packaged cereals. They must not have housekeeping on Saturday’s and Sundays either. Strange smell in the room I believe because of the bathroom

Friends_and_family Family

6/10

Pleasant

15 Jul 2025

Joyce

Stayed two nights, had no one service the room, asked for additional coffee at the desk

10/10

Exceptional

14 Jul 2025

Mary

It’s clean and they gave me a handicap room. They have a nice breakfast bar.

Leisure Self

10/10

Exceptional

14 Jul 2025

Beth

Pleasantly surprised! We had 8 family members there and we will definitely consider your hotel again.

Friends_and_family Family

2/10

Poor

11 Jul 2025

Erika

Awful.

Dirty rooms, horribly loud air conditioning, no market as indicated in picture. Dirty lobby, dirty hallways. Do. Not. Stay. Here.

Business

4/10

Poor

01 Jul 2025

Verified traveler

First room we were in was clearly not cleaned/serviced before our stay. We found hairs in the \"clean\" bed, and shower, etc.

Partner

10/10

Exceptional

01 Jul 2025

Andrea

Hailey at the desk was awesome when we checked in as we normally do not stay in hotels as we are the camping type of people. When I told her that we were her for my brother’s funeral she gave us a bereavement rate and offered us her sympathy and also said if we needed anything while we were there to just ask. She definitely is a people person!! I told my nephews and niece where we were staying for the funeral so they chose to be there with us in fact we enjoyed breakfast together on Monday morning. Breakfast on the weekend was great, less selection on a weekday. All staff that we ran into were friendly and even the people staying at the hotel were friendly. I told my nephew that lives in Avon if he ever has company coming in and they need a place to stay tell them here. Great time!! Great place!

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Verified traveler

6/10. Clean but noisy and dated.

Staff members were very friendly and helpful. Some updates had been made but the room was very dated. The room and lobby areas were clean.
The hotel was noisy with doors slamming repeatedly and hallway traffic. Something to consider if you are a light sleeper or have to wake up early.

Business

8/10

Excellent

07 Jun 2025

Patrick

Not bad for the money. Musty smell in room

10/10

Exceptional

02 Jun 2025

sandra

The woman checking me in was a sweetheart. I love when I am traveling and meet people like her. Her sincere kindness is something that really makes you feel good and makes even a one night stop over really good and relaxing!

Business_and_leisure Self

10/10

Exceptional

27 May 2025

Pedro

Great place, quiet quaint and affordable!

Leisure Family

10/10

Exceptional

03 May 2025

Enrique

It’s a great place

10/10

Exceptional

27 Apr 2025

Ron

The property is 1 exit by highway or about 3 mi. down the road from the Avon Commons area, the main shopping district in the county, so various chain stores are nearby, as well as a variety of restaurants. The property is also just off the highway exit, but far enough from the traffic to avoid the noise. Overall, a very comfortable hotel.

Leisure Self

8/10

Excellent

01 Apr 2025

Sherri

The hotel staff were very nice and accommodating. The continental breakfast was terrible. They made powdered eggs and dried out sausage.

Partner

8/10

Excellent

29 Mar 2025

Frederick

The breakfast as terrible. The rooms were nice.

10/10

Exceptional

16 Mar 2025

Kevin

Clean and comfy

8/10

Excellent

10 Mar 2025

Beth

I liked the large room size. Beds and pillows were comfy, but mattress pad could have been softer/thicker. Heater a bit noisy and rattled when turned on. Beds were clean. Room was clean. There was plenty of extra room. The bathroom was nice sized as well. Tub was older/rust spots, but shower worked well and very clean. I appreciated the number of outlets. I was glad to see the large mini fridge to hold all our drinks for a sports tournament the next day. The pool was heated and very warm, but the pool and poolroom were very small. Noise echoed off the walls and if you get a few rowdy kids in there, it gets loud and annoying very quickly! Parent leave kids unsupervised. Need bigger swim towels and keep well stocked. No hot tub-would have been nice. Breakfast was good: eggs, breakfast meats, waffle machine…enough to choose from. Would have liked cartons of milk not pitcher. Sports tournaments -doors open at 7 or need to be on the field at 7 on weekends, would be nice to see breakfast start at 6.

8/10

Excellent

03 Mar 2025

Stephen

Fairfield Avon

Not really up to Marriot standards. Breakfast was poor. No fruit

Partner

10/10

Exceptional

01 Feb 2025

Lydia

No realizaron la limpieza a los dos dias como me indicaron en el check in. Todo lo demás muy buen servicio.

Leisure Family

6/10

Pleasant

28 Jan 2025

Andrew

Easy to find, great Mexican restaurant next door but no other option for a few miles. Great staff 5 stars. However, the property was not up to par with a Marriott property. Linens were good but a lot of scratches, stains, worn out fixtures: a bit beat up. Had to change rooms because some people were partying and smoking.

Business_and_leisure Family

10/10

Exceptional

16 Jan 2025

Chris

Feels safe

Business Self

8/10

Excellent

06 Jan 2025

Louis

New to Avon

The remote to the tv didn’t take commands

Partner

10/10

Exceptional

16 Dec 2024

Tashelle

Awesome comfortable place

Leisure Partner

6/10

Pleasant

08 Dec 2024

Melissa

It was a fully booked weekend. I was placed in a room directly across the elevator and it was awful. Extremely noisy. I’m not sure why that would even be an option for occupancy. I couldn’t sleep throughout the nice because of the noise.

Leisure Partner

10/10

Exceptional

24 Nov 2024

Robert

My stay was a pleasant one. Ill definitely be back

Leisure Partner

10/10

Exceptional

14 Oct 2024

Jorge

Amazing

Self

10/10

Exceptional

21 Sep 2024

Aaliyah

Me & my boyfriend stayed here for a night & it was great!

Leisure Partner

10/10

Exceptional

18 Sep 2024

Andrea

The front desk staff was very friendly and helpful.

Business Family

10/10

Exceptional

11 Sep 2024

Viv

Fantastic staff. Great mexican reataurant, Fiesta, adjacent.
Comfotable room, guest laundry, indoor pool, and 24/7 coffee in dining area.

Leisure Partner

10/10

Exceptional

04 Sep 2024

Ronald

Great stay!

One quick nite stay. Enjoyed nice clean pool and great breakfast in a.m. Staff all worked hard and fast and took good care of all services provided.

Partner

8/10

Excellent

31 Aug 2024

Tiffany

The hotel was clean and close to shopping. The only complaint I have is the pool was to cold to swim in and dirty.

Business Partner

10/10

Exceptional

30 Aug 2024

Shellie

The staff was so friendly and helpful.

Leisure Partner

8/10

Excellent

28 Aug 2024

Verified traveler

The breakfast wasn’t very good; reserved a king bed, received two doubles & the room next to us had very loud children.
Staff was very nice.

Partner

4/10

Poor

25 Aug 2024

Linda

We went there to swim in the afternoon and attend a baseball game in the evening. The pool was being cleaned on a Friday afternoon and could not be used until 6pm. Needless to say our plans were shattered. Not happy.

Leisure Family_with_children

10/10

Exceptional

20 Aug 2024

Syreeta

Great night slee

Leisure Friends

10/10

Exceptional

18 Aug 2024

Khaled

Had a great stay!

10/10

Exceptional

15 Aug 2024

Kayla

Staff were excellent as always. Room (king and sofa bed) were perfect for what we needed. Convenient location for the weekend.

Leisure Friends

8/10

Excellent

11 Aug 2024

Josephine

Mediocre hotel. Expensive on a weekend for an average stay.

Partner

8/10

Excellent

27 Jul 2024

Patricia

Nice hotel.

This hotel was older but nice enough. Good location.

Partner

6/10

Pleasant

17 Jul 2024

Jacqueline

This Marriott property is near our relatives. It was reasonably priced. Unfortunately, Marriott seems to be making decisions meant to maintain profit margins, to the detriment of the hotel facility, the staff, guests.
There was not sufficient cleaning staff. The carpeting badly needs deep cleaning or replacement and therefore I surmise, so does the upholstered furniture.
The room coffee makers brew only 2-3 ounces of decent coffee. And they don’t warn guests either!
On the plus side - staff was excellent, breakfast choices were good and included a gluten free waffle option.

Leisure Partner

10/10

Exceptional

02 Jul 2024

Kayla

My 2nd time staying here in the last 2 months. Staff was great and friendly as always. Top floor room, very quiet even though the hotel was full with what appeared to be a few high school/travel sports teams. Room was clean. AC was cold and the bed was comfortable. Couldn't ask for much more. Breakfast was nice to start the day. Convenient location for where I needed to go. Across the road from the Lake Erie Crushers stadium.

Leisure Self

6/10

Pleasant

24 Jun 2024

Steven

No breakfast on Sunday . I guess the person in charge of the breakfast took the day off.

8/10

Excellent

24 Jun 2024

William

The checkin process was a little hectic as there was some confusion on the reservation. It did get resolved quickly, so I give kudo’s on that.
The hotel stay was good otherwise.

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

Wendy

Staff was excellent. Room needed better cleaning before we got there. Room was very nice. Bed and pillows comfortable. Checl out at noon was awesome.

Leisure Partner

10/10

Exceptional

23 Jun 2024

Michael

The room was clean.

Leisure Partner

6/10

Pleasant

21 May 2024

Kayla

The staff was very welcoming and friendly! I felt comfortable coming and going there.
It is a very convient location (the entrance is a little hard to notice at first).
The breakfast was good and filling.
The back patio is a nice place to sit and relax in between what I had planned for my day.
My room was clean, and I didn't have any issues there.
However, my key card deactivated after the first night, so that was a little inconvient. It was taken care of right away by the front desk.
The bed was a lot harder than I would have liked and generally uncomfortable.
I was also on the first floor near the stairs and it was quite noisy most of the night and into the morning.
The convience and easy of the hotel along with the staff will keep me coming back.

Leisure Self

10/10

Exceptional

20 May 2024

Shirley

The staff was very friendly the hotel was very clean and and around the property the beds were very comfortable the breakfast was great just just can't say enough about it I would recommend this place to everyone

Leisure Family

10/10

Exceptional

19 May 2024

Stacey

Manager was lovely and it was very clean. Free breakfast was well restocked throughout the dining period. There was a loud fan in the bathroom that ran constantly with no way to turn it off.

Leisure Family

10/10

Exceptional

12 May 2024

Doreen

Nice room good breakfast

Friends_and_family Friends

4/10

Poor

06 May 2024

Ashlynn

Definitely not the cleanest!! Expected better for the price !!!!

Leisure Partner

10/10

Exceptional

21 Apr 2024

Sherri

Great service, clean and comfortable

We went to visit friends for a long weekend and chose this hotel because it was close to their home. The staff were all very nice and helpful. The room was clean and comfortable. We will definitely be staying here again.

Partner

8/10

Excellent

14 Apr 2024

Vanessa

In a quiet area.

Leisure Family

10/10

Exceptional

09 Apr 2024

Melissa

Everything!

Leisure Self

10/10

Exceptional

24 Mar 2024

James

Great front desk person Hayley

10/10

Exceptional

03 Mar 2024

Carl

Bed was very comfortable bathroom was spacious for sure shampoo, conditioner & body wash was provided breakfast was good we didnt have much time we had a gymnastics meet to attend... afternoons desk clerk was just perfect to us... enjoyed our stay will stay again when were in the area!!!

8/10

Excellent

22 Jan 2024

Elizabeth

Quiet, Comfy, not so clean :(

PROS:
Staff was very friendly.
Room was quiet and bed was comfortable.

There were crumbs on one the night stands. Also mold/mildew under the edge of the sink and in the shower so house keeping may need to do some extra scrubbing in that room.

It was our first time staying in your hotel. I do believe the pros outweighed the cons and we would book again. Hopefully maybe finding a clearer room.

Partner

10/10

Exceptional

26 Dec 2023

Becky

Wonderful staff!!!

Friends_and_family Family

10/10

Exceptional

27 Nov 2023

Matthew

Good value, easy off and on to I 90.

2/10

Poor

21 Nov 2023

Scott

The room, particularly the bathroom was dirty. The shower had mold and was dirty. The walls in the barhroom were filthy. The breakfast was not very desirable. Very unusual experience for me at a Marriott.

Business Self

10/10

Exceptional

26 Oct 2023

Verified traveler

Comfortable Family stay

2 night stay visiting family in the area. The pool was small, but warm and clean towels were readily available. My group of 2 adults and 2 teens felt safe and comfortable both inside and outside the hotel. There was an issue with the elevator, which was sorted within a few hours. The breakfast server/preparer was friendly and went above and beyond to make sure all guests (even the late-comers) had fresh, hot coffee and something to eat. The lobby and hallways were clean; the luggage trolleys worked well and were readily available. The counter persons were courteous and went out of their way to help us find a nearby pizza place that delivered. Would certainly stay here again.

Friends_and_family Family

10/10

Exceptional

21 Oct 2023

Marsha

I feel safe here and the staff is great. Clean and coffee around the clock. Nice pool inside.
Very nice place.

Business Self

10/10

Exceptional

18 Oct 2023

David

Very quiet yet easy access to 90. Easy to get to Downtown. Plenty of shopping and lots of restaurants.

Leisure Self

6/10

Pleasant

17 Oct 2023

Dorjay

The staff at the front desk, though was nice but you can see and feel he is stressed as he was working by himself. And it was busy.

Leisure Family

10/10

Exceptional

13 Oct 2023

Marsha

Rooms are nice. Staff is very good when you need something. Quite. Relaxing. Nice to have breakfast on the hotel and they supply coffee , tea, and ice water all day and evenings. I will recommend this hotel.

Business Self

8/10

Excellent

25 Sep 2023

Lee

Nice staff.

6/10

Pleasant

17 Sep 2023

Andrew

We stayed there for one night and when we came in the room it smelled like mildew. The staff is amazing and friendly. The breakfast was awesome! The man doing the breakfast is incredible and so nice. They just need to make sure the smell goes away. That’s the only downer about the stay.

Business_and_leisure Partner