Name: Wyndham Avon
Address: 35600 Detroit Road, Avon, 44011, US

8/10

Excellent

23 Jul 2026

Avrohom

All in all ok stay for the value

8/10

Excellent

22 Jul 2026

Julia

N

2/10

Poor

21 Jul 2026

M.

Entire HVAC system in our room was broken the first night. Hotel had no ability to fix it that night. It was hot and very uncomfortable. Rooms were incredibly humid (even after repairs to HVAC) -- the lack of a bathroom exhaust fan leaves no way for shower humidity to depart the room. So, humidity just remains and makes for a musty and very unpleasant room.
Our two rooms were filthy -- both sofas were filled with dirt and stains, Carpeting was littered with stains.
Exercise gym was large but lacked towels, cleaning wipes, & featured very dated equipment.
Front desk staff was apathetic and couldn't have cared less about customer comfort.

8/10

Excellent

20 Jul 2026

Sharon

The room above was pretty loud all night but other than that it was fine.

4/10

Poor

19 Jul 2026

Sharon

The ac was broken in some rooms as we're the mini fridges. The electric outlets, some worked and some of the lighting was not functional. The couch in the room looked 50 years old and stained.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Wendi

Room was perfect for our needs and the late check out for our late flight was very much appreciated.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Natalie

.

Family_with_children

6/10

Pleasant

15 Jul 2026

Deborah

To start, we had to get a different room because ours was set to 56 degrees, the lil refrigerator freezer was solid ice, and the shower head was leaking.
Second room was better. Nice beds. But the carpet was ripped by the bathroom. Found out in the shower, there was no body soap. Coffee creamer curdled in my coffee.
Was it okay to sleep in for one night? Yes but not for $155 a night that I paid.
They really need to do better or lower the price to reflect what you are getting. Not a happy customer.

Partner

10/10

Exceptional

14 Jul 2026

Marc

This place is one of our favorite places to stay and we have been there numerous times. Rooms are spacious, great location for shopping and restaurants, TV options are excellent. My only complaint is that one of the elevators has never worked in the 3 years we have stayed there. Not a deal breaker but it really should be fixed for busy check in and checkout times.

Also the ice machine on our 2nd floor was broken and there were no other machines available so we had to got the lobby to get ice from the bar/kitchen.

Partner

10/10

Exceptional

14 Jul 2026

Angelene

Very nice hotel. Clean rooms. Very kind and courteous staff. Would definitely stay here again!!

Self

6/10

Pleasant

13 Jul 2026

Alfred

Maybe the worst breakfast any hotel I’ve stayed in has offered. Had to go off property to eat. No water pressure in the sink it toilet. Furniture dirty and out dated. Bed was comfortable. Definitely not worth the money.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Angeline

helpful staff - comfy beds

Partner

8/10

Excellent

11 Jul 2026

Carmella

Only two elevators and one was broken so during busy times there was a long wait. Requested the room to be cleaned but I guess they forgot so no clean towels and the shampoo and conditioner were empty. Otherwise it was nice

8/10

Excellent

10 Jul 2026

Sandra

The property was good the staff was warm and welcoming. We booked our room last minute and the only room left for our family of 4 was a king beg and a pull-out/couch bed. The couch bed was the most uncomfortable bed for our kids. The kids ended up sleeping in bed with us.

The property was wonderful, but the room was very dusty as if it wasn't cleaned a while. All in all, it was just a one night stop and served it's purpose.

Family_with_children

10/10

Exceptional

09 Jul 2026

Mihai

I stayed here for one night. I arrived late after midnight and the front desk staff was amazing. Very thankful that they also allowed me to check out late. Great hotel, great staff. I would definitely stay here again. Thank you!!!

Self

10/10

Exceptional

08 Jul 2026

Cardell

Excellent loacation staff rooms pool area enjoyed our stay wife bday and concert room had hot tub 😎 fire 🔥 loved it will come back if its another major event 😀 also shout out to Jade front desk pleasant personality very helpful needed help with my phone she helped me out so I just wanted to give thanks very beautiful trip

Partner

8/10

Excellent

07 Jul 2026

Andrea

After checking in I could not open the room written on the card envelope. I went back down to have the card set up a second time and it failed to work again. I went back down and a different front desk attendant asked my name to look up my reservation and discovered the wrong room and floor was written on the envelope. It was very inconvenient as I had a cart full of luggage to haul back and forth and the “wrong” room was very far from the front desk.

Partner

10/10

Exceptional

06 Jul 2026

James

The stay was great! We actually visit the area every year but never knew this place was this close to family! We didn’t have any issues and everyone was extremely helpful and friendly. We will definitely be staying here on our next trip

Family_with_children

10/10

Exceptional

06 Jul 2026

Evelyn

Staff was very courteous and helpful. Our room was very nice, clean and the a/c definitely worked. Only issue we had was the shower was a little tricky to turn on but once we got it it was good. Will definitely return again.

Partner

4/10

Poor

05 Jul 2026

Lashaunda

Great location. However, the room that I prepaid for was not available when I arrived.

Family

6/10

Pleasant

05 Jul 2026

Christine

The hotel doesn’t look terribly dated, I really liked the shower and the water pressure. Breakfast was reasonable priced and the food was decent. Quicker and cheaper than going to a restaurant. The TVs are old, no option to stream Netflix, etc. The ice machines on every floor are out of order, so you have to go to the bar to get ice. One of the two elevators were out of order, not a terrible wait for it to arrive but still added to the annoyances that existed. There’s a charging station in the room but it doesn’t work and the outlet built into the lamp doesn’t work. No options for USB ports. Bring your own wall cubes to plug into the wall outlets. The atm in the lobby was also out of order. I’d pay $150 a night but no more

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

thomas

Okay. Not worth the pgice

Partner

6/10

Pleasant

05 Jul 2026

Laurie

This is our 4th time staying and just not what we are used to getting from this property. We stay here because it’s the closest hotel to family that we visit quite often. The room we had this time was a strange layout I think it was for handicapped accessible not a deal breaker, but the walls were stained, the molding was coming off in areas, and we only had one remote control yet two tvs. I tend to head to bed early and watch tv in bed and my husband was watching out in the lounge area we had to share the remote. The worst part however was that there were ants and we hadn’t brought any food in. We would have asked to switch rooms at this point but I know they were booked solid we knew we were stuck with what we had. Shower water pressure was awful as well and the lights in the bathroom flickered. Like I said we stay here for convenience but we might stay next time the town over in West Lake only an extra 5 min. The property and area are lovely but the rooms are in desperate need of a refresher and facelift.

Partner

10/10

Exceptional

04 Jul 2026

Joshua

The room we had was great! Two bedrooms, two king beds, and very spacious. Good rate for the space and the time of year.

Family

8/10

Excellent

02 Jul 2026

David

I love the room that I had. Lots of space. The room was supposed to sleep 3 but it had a simple couch not a sleeper sofa the add said. My son had to sleep on the cushions.
Also the shower curtain was missing. The maintenence man took care of the curtain and brought us extra towels. He was the best.
I brought these shortfalls up to the shift supervisor and they credited me for a 50% refund.

Family_with_children

4/10

Poor

01 Jul 2026

Nancy

The public areas and the room were clean and attractive. The A/C in our room was on full blast and none of the controls were operable. It was impossible to adjust. It felt like a walk in refrigerator making sleep difficult. We tried calling the front desk but both phones were broken. When we reached the desk via our cell phone to request help none was offered. I would not recommend this hotel.

Partner

10/10

Exceptional

30 Jun 2026

Jon

We arrived late at night, so we only used our room for sleeping.

Family

6/10

Pleasant

29 Jun 2026

Jerry

Our room was definitely in need of a facelift. We stayed in room 434 and had several issues. The carpet and furniture were pretty worn and stained, the tables in the room were sticky, the bathroom sink was cracked and did not drain well, the bathroom door was warped and would not shut, the bathroom was not stocked with toilet paper, and the rolling door to the closet was off it’s track and very difficult to open. We also had a hard time getting the room door to lock. Overall, not to the standards expected for a 3 1/2 star Wyndham.

Partner

10/10

Exceptional

26 Jun 2026

Kristina

Everything was very clean, very convenient location, lots of restaurants and stores near by. Staff was friendly and helpful. I would stay here again once the road construction is done.

Self

6/10

Pleasant

22 Jun 2026

Mary

In my room the thermostat did not work nor dod the fan in the bathroom. I reported both of these to the front desk.

Self

8/10

Excellent

21 Jun 2026

Ken

There were no working ice Machine on 3 floors. I was able to get ice at the bar right away .. and with a smile.

Partner

8/10

Excellent

18 Jun 2026

Patrick

The place was nice. Thank you for asking

Partner

6/10

Pleasant

18 Jun 2026

Pamela

Our room had no phone, the toilet took forever to finish flushing and the sofa was old .
The people were friendly

Partner

4/10

Poor

18 Jun 2026

Richard

The carpet in the room was dark and dirty with many old spot, and the shower had black mold growing in one of the corners.

Family

8/10

Excellent

17 Jun 2026

Patricia

Stay here often, it's very nice and in a fantastic location for me. Only issues I had this time were noisy people above us (after 12 am, NOT a property issue at all), a very weak shower head and the cell/wifi service was not working properly. But, I will absolutely stay here again!

Partner

10/10

Exceptional

14 Jun 2026

JanEllyn

A very nice hotel. And it was in an area where restaurants for breakfast or other along with an ice cream parlor were available right in the plaza with the hotel for a short walk.

Partner

6/10

Pleasant

14 Jun 2026

Maureen

Tired, outdated. Dirty vents, cracked sink, stained couches and stained carpets. pealing wallpaper. Gross grout in the shower.

Self

10/10

Exceptional

14 Jun 2026

David

Enjoyed our one night in a clean, comfortable suite, recuped from a long drive . Felt modern and upscale without being pretentious. Good restaurants and shopping nearby.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Leticia

We enjoyed our stay!

Family_with_children

6/10

Pleasant

10 Jun 2026

Derek

Rooms need some updating

Family_with_children

10/10

Exceptional

07 Jun 2026

Jim

Our stay at this Wyndham was excellent. The staff is what made the stay so great. In 48 hours we met wonderful cleaning crew members that got us whatever we needed. We had amazing front desk support, specifically the woman working Saturday and Sunday morning who went out of her way to accommodate what we needed for our son. The bartenders were also very pleasant and social with us. They truly made us feel like we were home away from home. Thank you to this Avon, Ohio staff for our weekend trip.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

robert

Great hotel

8/10

Excellent

07 Jun 2026

monica

Bathroom had some light mold in caulking on tub area. We had a wet spot on carpet but think was from fridge. The ice machine on our floor did not work over the two nights we were there. The lobby is lovely and spacious elevators worked great no waitin parking was easy and great location.. Hotel quiet no problems with sleeping.. Bed comfy in Bath just the tub thing and in tub all the shampoo conditioner and body wash very low or empty... lucky we brought out own. I have stayed here before and it was great this stay seems to not have been quite as seamless would think about staying again except such a great location.

Partner

10/10

Exceptional

02 Jun 2026

CHRISTOPH

Very clean and comfortable. There are a couple of good restaurants within 15 min walking distance.

Friends

4/10

Poor

31 May 2026

Sarah

The rooms were dirty, children ran up and down the hallways knocking on doors late at night, and the pool was ice cold. The floor and elevator had water laying without any caution signs.

Partner

10/10

Exceptional

30 May 2026

Jose

Everything was perfect!

Partner

10/10

Exceptional

26 May 2026

Osnat

I’m an early riser, and I was told that I can get the coffee in the lobby from 4 am to 12 pm, which was absolutely amazing, but my concern was if the milk would be kosher, to my surprise, it was kosher. Thank you Wyndham hotel!!! You made my morning!!!

Self

4/10

Poor

25 May 2026

Arthur

They put me in a room right behind or in front of the Costco warehouse truck Depot. The blackout curtains did not close all the way and the noise from the Costco sucked. The room smells very musty. The TVs were the smallest I've ever seen in any hotel room anywhere across the United States. The phone in the room did not work. The pool didn't have a heater.

Self

8/10

Excellent

25 May 2026

Eric

.

Family

8/10

Excellent

24 May 2026

Robert

Nothing

Partner

6/10

Pleasant

20 May 2026

DARYA

The room felt dated and smelled bad. The furniture and carpet were old, the drapes were falling off, and the surfaces felt sticky. The room doesn’t look like it’s been thoroughly cleaned.

Self

10/10

Exceptional

20 May 2026

Arnold

Exactly what we wanted. One of the best hotels not far from 80-West between Cleveland and Toledo.

Partner

10/10

Exceptional

19 May 2026

Ali

.no breakfast

6/10

Pleasant

13 May 2026

Robert

No breakfast included, small cafe off of lobby. One bed in room was very unstable/not usable. Small TV.

8/10

Excellent

11 May 2026

Maeve

This hotel met expectations. It was convenient to be next door to so many restaurants and Costco.

Partner

10/10

Exceptional

11 May 2026

Chris

Very clean and comfortable thank you very much

Self

10/10

Exceptional

10 May 2026

Henry

My new favorite place to stay in the Land, will book again.

Family_with_children

10/10

Exceptional

10 May 2026

Netasia

Big, clean room. Large bathroom that was nice but really needs better lighting. It was impossible to get ready in there and one light was actually burnt out. The bar tender and front desk attendants were wonderful. We really enjoyed our stay at this hotel and would stay again if ever in the area again.

10/10

Exceptional

07 May 2026

Dean

Clean room. Get 412 big.

Self

10/10

Exceptional

06 May 2026

Douglas

Room was large comfortable and clean. Bathroom was good sized with ample counter space.

Partner

8/10

Excellent

04 May 2026

Kyle

We booked around midnight, showed up 10 minutes later. We were only staying the night to get rest to finish our drive. The front desk was super helpful, even put us on the quietest floor. We did not have breakfast there as it was about $15 for adults and $10 per kid and we didn't want that extra expense. The bed was super comfortable, the room was quiet.

Family_with_children

10/10

Exceptional

04 May 2026

Kari

Easy check in, hotel was clean and in a safe area.

Friends_and_family Family

4/10

Poor

03 May 2026

Brian

My children went down to eat breakfast and they didn’t see the small sign that said $10 for kids and $15 for adults. They proceeded to eat breakfast and then they were presented with a bill for $32, plus tip, for three kids to eat a hotel breakfast.
To the management, please make it overwhelmingly clear that you are entering a restaurant that has a significant cost for a very basic breakfast. It’s too easy to walk past that little sign and be committed to a significant expense.

10/10

Exceptional

03 May 2026

Jasmin

Definitely love it here staff was great stayed here while visiting family felt super safe traveling alone!

Self

10/10

Exceptional

28 Apr 2026

Daniel

It’s been a long time since I wanted to leave a review for a hotel. But this place is an awesome place. The staff are friendly and welcoming, the rooms are great, and the price for the amount of room you get is phenomenal. Other hotels should look at this property as a model of how to do it. This is my new goto location when I’m passing thru the area. Highly recommend

6/10

Pleasant

26 Apr 2026

Susan

Seems like since Wyndam took over, this hotel has gone downhill. Hot tub has been filled in with concrete. No coffee maker in the rooms now. No bedding for the pull out couches. We stay here purposefully because its, was the best hotel in the area. We will have to research for a new one

Friends_and_family Family

8/10

Excellent

25 Apr 2026

Wendy

Great location especially if you need to go to Avon Cleveland Clinic. Walking distance to shops and restaraunts. The building was a tad beat up but clean. Basic things like broken bathroom fan and peeling wallpaper. Otherwise, comfortable, quiet, clean and spacious room.

Self

10/10

Exceptional

24 Apr 2026

Davon

Yes

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

VINCENT M.

Excellent Price for the Cost

Partner

8/10

Excellent

24 Apr 2026

eileen

Bathroom sink was clogged but useable.
The King size mattress was worn and had a couple deep indentation that made sleep uncomfortable and nearly impossible for both of us. Need mattress replacement.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Frank

Bartender was best I've ever seen

Business

6/10

Pleasant

21 Apr 2026

Deisnel

Shaky internet access, thin walls and thinner floors created a subpar stay for me

10/10

Exceptional

20 Apr 2026

Patricia

Everything was WONDERFUL!

Partner

2/10

Poor

20 Apr 2026

Steven

We had a terrible stay. The air conditioning was not working, and we had to change our room 2 times. This should be checked before guests enter the room. The 3rd room the air worked but the water pressure was extremely low. Overall we were not happy with our stay.

Family

6/10

Pleasant

20 Apr 2026

Belinda

Staff was friendly and helpful. Phone did not work in my room. Smelly feet odor when I arrived. Exhaust fan did not work in bathroom. Room overall presented clean. The carpet didn’t look or feel clean.

2/10

Poor

19 Apr 2026

Aaron

Other than having three cleaning ladies at our door at 10:30AM telling us we need to leave now or will have a late checkout fee. Even though Expedia said 12pm was check out. I also confirmed with front desk and indeed, check out is 12pm. Other than that. Really clean. Great hotel and very affordable.

10/10

Exceptional

18 Apr 2026

ronald

Friendly and professional staff. Easy in and Easy out.

Friends_and_family Family

8/10

Excellent

18 Apr 2026

SCOTT

The room, other spaces were clean and tidy. The staff were amazing! Both kind and helpful.

Partner

10/10

Exceptional

18 Apr 2026

Brent

This should be the standard other properties have to follow. Clean, great staff, an all around nice experience. The only downside was that the ice machines did not work. That being said, the bartender was more than happy to get ice for you.

10/10

Exceptional

17 Apr 2026

Luella

Even thinking so great

Partner

10/10

Exceptional

13 Apr 2026

Lori

Clean room spacious and friendly staff

Family

10/10

Exceptional

12 Apr 2026

ALEXANDRA

Staff could not have been more helpful! Room was extremely clean and spacious!

Family_with_children

10/10

Exceptional

12 Apr 2026

Patrick

I only wish breakfast was included. But its only an extra $10 for endless food and great staff

Self

6/10

Pleasant

11 Apr 2026

Pamela

Not a free breakfast. Room was very large, king suite, but needed better maintenance. Staff very nice. Good location.

8/10

Excellent

11 Apr 2026

Nikki

The pool was a little murky. The water was warm, but it looked like it needed to be cleaned. The rooms were fine no issues there, but none of the ice machines worked, which was not a big deal. We just went down to the bar and got a bucket of ice. The staff were phenomenal so helpful and so friendly we went down for dinner, but the menu was pretty limited so we ended up going across the street to hecks and I had a braised beef stroganoff which was fantastic and then we did have breakfast in the hotel the next morning, which was good for what it was.

2/10

Poor

05 Apr 2026

Tara

The pool was full of grease and slime and too many chemicals. They told us the children could not swim although when we called they said the pool was doing great. The room was 79° turned on the air conditioner. It went up to 84. They didn’t give us our money back. Nor did they fix anything. They were not able to accommodate our four person party in another room. Like I said no refund.

10/10

Exceptional

29 Mar 2026

James

Great room size, plenty of space for luggage and to relax, with a generous bed and amenities to match. Staff/Reception were very friendly and courteous and made us feel very welcome. Parking was also a huge bonus with plenty of spaces all day round. Will definitely keep here in mind for next time! Thanks Wyndham Avon!

Partner

6/10

Pleasant

29 Mar 2026

Aaron

Not very clean

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Kristin

Shower floor was dirty, shoe marks visible; mattress had multiple stains along the edges and fitted sheet didn’t cover the whole mattress. We were in the hotel for about 15 hours and didn’t need to use the shower or amenities so it was fine for us. A clean shower would have prompted a 5 star review.

Family_with_children

2/10

Poor

26 Mar 2026

ahmad mohamad

Not comfortable

10/10

Exceptional

25 Mar 2026

Thomas

No breakfast

Friends

6/10

Pleasant

24 Mar 2026

Deborah

The room we were in had the desk and sofa taken out- not pleased with this room

Family_with_children

10/10

Exceptional

22 Mar 2026

Kelly

Kid friendly management was awesome

Family_with_children

10/10

Exceptional

22 Mar 2026

Jeanette

We had the best experience at this hotel!! It was extremely clean and they offered us every service they had! The laundry room was clean and easily accessible on our floor. Thanks to all who work there!!

Partner

6/10

Pleasant

22 Mar 2026

Laurie

The surrounding area is very nice so many shops and restaurants. We stay here because it’s 10 min from family. The hotel and staff itself is nice, however the carpet in our room this time was in desperate need of replacing. There were a tremendous amount of stains on the carpet and some on the walls. Our carpet wasn’t vacuumed very well either. Our major complaint however is the noise the walls are incredibly thin you can hear complete conversations of neighbors and the fourth floor is a must to avoid the herd of elephants above you. Also although I think it’s a parenting thing there were children running up and down the hallways on multiple floors. With all that being said I will stay here based on it’s location and I can just hope we get a cleaner room next time and guests are more considerate of others when staying.

Partner

6/10

Pleasant

19 Mar 2026

Angela

Elevators did not work during our stay. Taking the stairs to the 4th floor then Carrying the luggage the next day down stairs was not enjoyable or easy. Our king suite room toilet handle broke. We had to take the lid off to flush the toilet every time. The bathroom faucet was loose and leaking.

Business

6/10

Pleasant

17 Mar 2026

Andrew

We have stayed at this location at least 20 times over the years because it is close to family.
This last visit we noticed that the carpet tiles in the entryway are curled up to be a trip hazard
We were goven towels with large bands of a black stain.
The ice machine on the third floor has been missing for the last two stays.
The staff has always been helpful and friendly but some things are out of their control

Partner

8/10

Excellent

17 Mar 2026

Tammy

Rooms could use updating. Couch was beat down and dirty. Washer on first floor was out of service during my entire stay. Had to go to 3rd floor. Washer was filthy.
Staff were all very friendly and welcoming! Wasnt aware breakfast wasnt included.

Partner

4/10

Poor

15 Mar 2026

Michelle

The room was clean and that wasn’t the concern however the fridge did not work the tv was very small and did not work very well and the internet was awful. I feel like they should at least provide free breakfast for the price the pool was very small but it’s good for small children though it was very cold even though it says heated I ended up leaving the after the first night even though I paid for 2 nights the elevators also randomly stopped working do we had ti Carry everything down the steps

Family_with_children

10/10

Exceptional

11 Mar 2026

Kathy

Room was very spacious

Partner