Name: Wyndham Garden Westlake
Address: 1100 Crocker Rd, Westlake, 44145, US

4/10

Poor

21 Jul 2026

Martin

The room was clean and the staff was friendly, however the room was a very hot and uncomfortable 77 degrees and the air conditioning was not sufficient to cool it down. The in room wall unit was loud and ran all night just barely pushing warm air out.
Our room was overlooking the atrium/pool area and the windows did not open.

Family

4/10

Poor

21 Jul 2026

Orlando

I chose this hotel because I wanted a peaceful, comfortable place to celebrate my birthday and vacation. Unfortunately, my stay didn’t meet those expectations. The biggest issue was a strong odor throughout the property and in the rooms. It smelled like pets, cat litter, or urine, and although I was eventually moved to another room, the odor was still noticeable.

The bedding also left me questioning the cleanliness. The sheets were heavily wrinkled instead of feeling fresh and crisp, which made it difficult to fully relax. I never felt comfortable walking barefoot in the room and wore my sandals the entire stay.

I will say that the staff did accommodate my request to change rooms, and I appreciated that effort. I also chose not to let these issues ruin my birthday or vacation, but guests should be aware of what they may encounter.

I hope management addresses the pet odors and pays closer attention to the overall cleanliness and presentation of the rooms. With those improvements, this property could provide a much better experience.

Self

8/10

Excellent

21 Jul 2026

Karen

Clean room. Nothing outstanding or unique but overall the hotel was good.

Self

2/10

Poor

20 Jul 2026

Abdelkarim

I checked in went up, cleaning lady took forever to remove all cleaning tools from the room, AC IS SO LOUD. Mattress smile so bad. Hair all over the bathtub.

Self

2/10

Poor

20 Jul 2026

Carolyn

We left a day early (losing that night’s payment since we paid via Expedia) because we could not bear another night. Our king suite (with no door between the bedroom and living area) was poorly lit and the carpet was sticky. There is no housekeeping service. When guests pick up clean towels from the front desk, they are told to dump the old ones out in the hall. Walking to our room was walking a gauntlet of dirty laundry (plus a random toilet plunger). Definitely one of the worst hotel experiences I have ever had. When we checked out, clearly leaving a day early, we weren’t even asked if our stay was okay. I suspect they are used to people not being happy. Do not recommend!!!

Partner

6/10

Pleasant

20 Jul 2026

Neil

Nice location but very dirty.

Friends

2/10

Poor

20 Jul 2026

Sara

Incredibly dirty and poorly maintained. Staff was very nice, but they were clearly understaffed

Family_with_children

2/10

Poor

20 Jul 2026

Kyle

The room had not been cleaned and we found trash under the bed

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Gerardo

Suficiente parqueo, hotel standard.

8/10

Excellent

19 Jul 2026

Jerry

Didn't clean room or change dirty sheets and towels.

Partner

10/10

Exceptional

19 Jul 2026

Tommy

It’s a great place to stay. However the restaurant/bar closes early. Even for a weekend but there’s plenty of places just down the road. There was trash under the bed but other than that it was a clean room.

Friends

2/10

Poor

19 Jul 2026

Jeanette

The property is old, not clean. Many customers standing outside the entrances of the hotel smoking weed. We didn’t have a comforter or blanket on our beds, solely one sheet. When we went down to request them, someone knocked at our door and handed us a black garbage bag with two comforters and some towels. Very Odd to say the least! The place needs remodeling badly!

Family

2/10

Poor

19 Jul 2026

Costadina

Do not book here if you prefer normal cleanliness… I walked in the room and the toilet has pee on it… the curtain smelled horrid.. and there was hair on the shower walls upon walking in. The beds were made but didn’t smell great. I cleaned the bathroom myself and sprayed everything with Lysol, a piece of the wall was falling off and the pools were so dang dirty they were murky… was told since I had a service animal they had to change my room to a double full bed suite instead of the king bed and if I wanted to dispute anything it would need to be through the third party I booked. I would not recommend.

Pet

4/10

Poor

19 Jul 2026

David

Room needs a deep clean, cobwebs on the light fixtures, needs to be modernized especially for the price. (in excess of $200 a night). Just a step above Motel 6! Was disappointed in the room. The swimming pool needed attention as well, not comfortable with stuff floating in the pool, also water was cloudy. I wouldn't stay at that property again!

Partner

2/10

Poor

18 Jul 2026

Pat

Our trip was unfortunately made to attend a funeral so i really just wanted to get where i needed to be without much distraction. I wish I could upload the pics I took. The rugs were stained, torn curtains, toothpastes spit on the bathroom wall, a dead remote, stapled wallpaper, every shiny surface wiped down with the same dirty rag leaving every mirror streaked with milky residue (both rooms) and an acrylic nail, the whole length, stuck between the floor molding and the floor tile. My associates key card only worked once. Her towel bar fell off the wall The mattresses were ancient as were the comforters.
When we returned from the cemetery, we were told that the reason our rooms hadn't been \"cleaned\" was because they'd had problems in the past with customers complaining about employees going into their rooms, so cleaned up needed to be requested through the front desk.
I've traveled extensively and this place is to be avoided. The main floor men's room stall had a wall that someone wiped crap on and it dried there, a while ago. The only good thing I can say about this stay was the breakfast we had was good, b4 discovering the men's room hygiene level.
And the parking lot was full of trash. Skip this place

Business

6/10

Pleasant

18 Jul 2026

Apollo

The room was average. Not quite as nice as the pictures online. There is not overhead lighting in the room. Just lamps so the room was dark. The microwave was not clean. There was burnt food and food splatter in the microwave. Beverages from behind the front desk are expensive. $3/bottle of water. $4/bottle of soda. The elevators are a bit unsettling and in need of maintenance. They periodically get stuck and are very jerky in movement

Self

6/10

Pleasant

17 Jul 2026

James

Room seemed nice, comfortable bed. But thw window sills and under the mattress needed some attention. Not changed and cleaned regularly. It the place was a better deal than other local hotels.

Partner

10/10

Exceptional

17 Jul 2026

Sarah

The room was clean, and the bed was comfortable.

Family_with_children

2/10

Poor

16 Jul 2026

Samantha

Don’t go here. Place is dirty they don’t clean your room. The pool is gross. They overcharged my room and never fixed it.

Family_with_children

6/10

Pleasant

14 Jul 2026

SHARON

The bed was not very comfortable. They ran out of pool tools when asked about them the manager said it would be a minute. Had to ask again , but she never went to get the towels she told someone else.

Partner

10/10

Exceptional

13 Jul 2026

Donna

it was a great experience. i recommend to stay. i will definitely stay here again

8/10

Excellent

12 Jul 2026

Joshua

Great place for the price. Convenient to shopping and dining.

Self

10/10

Exceptional

12 Jul 2026

Michelle

It was a nice place to stay

Partner

2/10

Poor

12 Jul 2026

Lizbeth

The rooms have roaches, they aren’t clean at all. Full of dust, debris, and stained comforters

Family_with_children

8/10

Excellent

12 Jul 2026

Patricia

Staff is all very friendly. Just know if you book through a site/3rd party you are charged separately for $100 “incidental fee” that will come off in 3-5 days. Room was fine, just little things, like stains on drapes, hallway carpet with tape at seams. Needs a refresh. Got in too late to utilize any amenities.

Friends_and_family Family

2/10

Poor

11 Jul 2026

Tina

Slooow check in.

Checked in, received our key card and walked to our room. Opened door and it was occupied by other guest. Quickly closed door and back to front desk to advise room was already occupied.

Explained I’m not happy entering a room occupied. Could put a guest in a dangerous situation. Clerk started to check us in for another room and during the process he walked away. About 5 minutes later he show back up and let us know he went to the room to check and make sure no guest were in the new room. Went to our room, opened the door and needed to put some food in the mini fridge. Open door and leftover food from previous guest setting on the shelves. This is beyond poor service.

Pulled back comforter. First thing I notice is no top sheet on bed. Sleeping on a bottom sheet and comforter on top of you. Disgusting.

I ran into room service in the hall. Asked if they wash comforters and each guest checks out. Answer was, sometimes. Just happen to talk to district manager at the hotel and he didn’t provide much sympathy or support. He cringed when I told him about no top sheet on bed and comforter not being washed after each guest.

Never stay here. Poor service and housekeeping. No top sheet on bed. Previous guest food in fridge. Staff just going thru the motions. No customer care to be found.

Partner

2/10

Poor

11 Jul 2026

Victoria

It was raining in my room. No blankets

Partner

10/10

Exceptional

11 Jul 2026

Daniel

Good

2/10

Poor

10 Jul 2026

Thomas

The air conditioning in the room didn’t work, possibly would make him loud noises
A musty smell in the hallways in the bedroom
I stayed in a lot of hotels. This is at the bottom 10% of my stays.
Probably would not recommend staying here

Self

4/10

Poor

09 Jul 2026

Anne

The only good thing I have to say is that the AC worked. Other than that it was a nightmare. There was no shower curtain in my bathroom, I had 2 body washes instead of a shampoo, my sink drain took at least 20 minutes to drain, the humidity in my room was so bad my clothes felt damp the next morning, the tile floor was slick and slippery that I almost slipped with my first step in the room. The bathroom door lock was broken. The bedroom door lock was loose and a security risk. My advise, stay away.

Self

4/10

Poor

09 Jul 2026

Whitney

The second floor smelled like a mold pit like a pipe busted and nothing was done. Don't know why you would put someone on that floor. I woke up with my allergies severely acting up could not stop sneezing and struggling with breathing.

Self

8/10

Excellent

08 Jul 2026

Kierra

The hotel was decent for what I needed it for.

Family

2/10

Poor

07 Jul 2026

Jean Luc

Absolutely the most disgusting hotel I’ve ever stayed at. The room was filthy. Food on the floor and between the bed. Hair on the bed. Shower with hair and pubes on toilet. I wanted to vomit. I checked out immediately and got a nice hotel downtown. This hotel was in shambles and so disgusting. I cannot even begin.

Partner

10/10

Exceptional

07 Jul 2026

Alexis

Just went here to get out the house and take advantage of the pool. The poolside rooms were really quite cute and plan to be back with the kids soon

Partner

2/10

Poor

06 Jul 2026

Daniel

This was horrible, very dirty mold on the walls in the room, had to immediately check for bed bugs because of the blood stains on the sheets. Do not recommend

Family_with_children

10/10

Exceptional

06 Jul 2026

Bill

Nice quiet place to stay

Self

4/10

Poor

06 Jul 2026

Edward

Se necesita más limpieza en los cuartos
, los aires acondicionados no funcionaban bien

Family_with_children

2/10

Poor

05 Jul 2026

Lourdes

It is a very beautiful and luxurious hotel, but it was incredibly dirty; they don't clean well, and the air conditioning units were broken. I had to change rooms three times—first because of the dirt, and then because of the faulty AC. The receptionist was excellent; I have no complaints about her service, and she helped us a great deal—I don't recall her name, but she was wonderful. There were no towels at the pool, though I can't really blame the staff for that, as there were so many people using the pool and throwing towels on the ground. This hotel has so much potential because it is beautiful; it is just a matter of ensuring employees do their jobs properly and double-checking the cleanliness of the rooms.

Family_with_children

10/10

Exceptional

05 Jul 2026

Daniel

good

10/10

Exceptional

05 Jul 2026

Vivian

Excelent

Family_with_children

6/10

Pleasant

05 Jul 2026

Steve

If there was a star rating for “sketchy” this place would get it. Multiple unrelated issues added up to come to my conclusion, not limited to but including: Seven police officers were on sight when I checked-in speaking in hushed tones to one guest in the lobby. When I got to my room the entry and bathroom hard floors were slick with residue from poor cleaning. I received no housekeeping for my 5 day stay, no fresh towels, no bed made, I could tell no one came or went because only my shoe tread was visible in the slick floors which was nice because the in-room safe was locked by a prior guest and was deemed unusable by the facility manager on staff because the master key they had didn’t open it either. There was a “guest” who was posted outside of a particular room on the first floor by the back entrance for multiple nights of my stay. One morning I got on the elevator and an insistent man made several inquiries to my own stay and offered to swing by my room later to “party” with his girl. I politely declined and kept a wide berth from whatever was going on there. Still, the place was sold out for the weekend. Multiple families & large groups of children seemed to be in town for some event I was unaware of. The pool was always in use and the lobby bar had patrons most hours of the day. Next time, I’ll likely try one of the many other hotels in the vicinity.

Self

8/10

Excellent

05 Jul 2026

Melanie

I would stay again because of the great rate. This hotel is old but still nice enough to stay in. There were some issues with bedding left in the hallway & some guest trash outside the door due to a housekeeper quiting mid-shift. So that was something they couldn't control. As far as our room it was clean. The beds were comfortable & they have some really nice hot water. Convenient location to shopping, restaurants & highway.

Family

2/10

Poor

04 Jul 2026

Mohammad

First of all my pre paid room was given to a different person . I was given a different room after a hour the staff and the manager were clueless and blaming each other . The air conditioning did not go below 80 again clueless staff . The hotel needs a complete overhaul of management.

Self

4/10

Poor

04 Jul 2026

Kelley

The pool was cold too small and too many people, the bathroom in the room sucked,

4/10

Poor

02 Jul 2026

Jayme

No air conditioning in hallways and it was over 100 degrees outside. Elevator close to room was inoperable

10/10

Exceptional

01 Jul 2026

Amy

Beautiful n clean

Partner

8/10

Excellent

01 Jul 2026

Stanley

The staff was not very helpful

Self

4/10

Poor

01 Jul 2026

Luz

Regular

Partner

2/10

Poor

30 Jun 2026

Katelyn

We booked and the room wasn't cleaned. They gave us key cards and waiting till the room was cleaned. Came back hours later to find someone sleeping in our room. Worst experience ever. Left the hotel around 11:30 after getting confirmed refund. I wont not stay here.

Family_with_children

2/10

Poor

30 Jun 2026

Mark

Upon arriving for check-in the hotel staff (assistant general manager) spoke to the many people in line waiting stating they did not have clean rooms for us. That we needed to remain in line for a refund. I waited in line 45 minutes to which I still have not received a refund. We did not stay at this hotel because of the situation

Family

6/10

Pleasant

30 Jun 2026

Ronald

.

Self

2/10

Poor

29 Jun 2026

Charmane

Horrible it took us literally 2 hours to wait in check out line all to get to the front of the line and be told I have to wait two more hours for a room to be cleaned as the day housekeeper didn’t clean rooms. The front desk staff was checking people in assigning you a room than they had to go clean the room. We was so exhausted we ended up cleaning our room ourselves to avoid waiting an additional two hours. No discount for the inconvenience nor was there any available rooms in the area to rebook as our room was completely paid for prior to check in . Such a disappointment. Only positive is the two staff at front desk was very nice and overworked.

Partner

6/10

Pleasant

29 Jun 2026

Donna

Desk staff Gabby was friendly and did her best each day. We reported the tub drain being clogged and reported it wasn’t fixed. We were there 4 days. The pool was overrun by unsupervised kids on both Fri and Sat. It was scary and disappointing.

2/10

Poor

28 Jun 2026

Arkeia

The hotel was horrible. The whole second floor smelled like chlorine bleach really bad burning my eyes. The rooms weren’t clean. I checked in about 430. They told me housekeeping was not available at the moment. They will call me when my room was available. I left came back at nine still not available. Came back at 10 still not available when I got the room. It was assigned to another guy who walked in on me and My Son worse hotel ever the lady at the front desk helped me while I was there but no luck it was a basketball team my son was apart of and 4 players had. Nowhere to stay after these rooms was booked weeks in advance

Friends_and_family Family

2/10

Poor

28 Jun 2026

Clarence

Our check in was at 3:00 PM. We arrived around 4:30 PM but the check in line was extremely long so we left and came back later.

We returned around 6:30 PM and waited about 40 minutes only to be told our room was still not ready and it could be another two hours. We came back around 9:30 PM and were given keys to Room 200 but the room had not been cleaned. We went back downstairs and were given another room but those keys did not work so we had to go back again.

When we finally got into the room the TV had a bad signal everything was unplugged and the bathtub would not drain properly.

Because of all the delays we missed using the pool and the bar since both were closed by the time we got settled.

The front desk extended our checkout until 1:00 PM which we appreciated but this experience was very disappointing. I do not believe this was just a housekeeping issue. It seems like a management or staffing problem that needs to be fixed. Our evening plans were completely ruined and I hope this improves for future guests.

Partner

10/10

Exceptional

27 Jun 2026

Tiffany

Super friendly and awesome staff!!!
Hotel was clean.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Nycole

There was a man clearly on drugs in the pool area nodding out with his very young child crouching beside him. Found out he wasn’t even staying at the hotel.

There was a young couple making out in the hot tub (drunk) with a large amount of children swimming nearby

No one was monitoring this area as there were no towels, trash all around and very obvious inappropriate things occurring.

They were incredibly understaffed. One person working the counter on a Friday night and the hotel was almost at full capacity

There pool hours listed on site 8-10 where listed as 10-9 when we arrived.

The hot breakfast items were all cold.

Could be a beautiful facility if it were staffed better

Family_with_children

10/10

Exceptional

26 Jun 2026

Sara

Lovely property. Very clean

Partner

4/10

Poor

26 Jun 2026

Paul

Good: I was able to quickly obtain 2 paper plates from the bartender, who was very helpful and courteous. Bad: we got the 2nd to last room on the top floor and had to walk and walk and walk at age 70 from the elevator. Also, shower didn’t drain.Breakfast not included, so it didn’t offset the lower cost.

Family

4/10

Poor

25 Jun 2026

Daniel

It is definitely a budget hotel. The pool smell lingers throughout the entire hotel from the pool being indoors. The A/C in my room barely worked and was very loud. Elevators sound like they are on their last leg. The shower was rusted around the drain. The sink in the room seemed to have been cracked and patched.

Self

6/10

Pleasant

24 Jun 2026

Tracy

The hot tub was dirty, the shower curtain didn't close so water was on the floor.
No maid service, we barely had enough toilet paper, no coffee, and only 2 towels for 2 people.

Partner

10/10

Exceptional

23 Jun 2026

Michael

Amazing bartender! It was first night alone and she did phenomenal! Food was great, and the local company was part of the experiences

Family

4/10

Poor

22 Jun 2026

Brian

It is a pet friendly hotel. We didn’t bring a pet and somehow ended up with an attached room to two barking dogs.

There is a single ice machine for the whole hotel and it was badly out of order. Might not have even been plugged in.

The room toilet was very low to the ground.

No hair dryer in the room.

Partner

2/10

Poor

22 Jun 2026

KaTari

There was a stain on bedding that looked like poop or blood, the tub looked was if it hadn’t been cleaned out, there wasn’t any towels in the room at . The hot tub closed at 9 way to early so we couldn’t enjoy. And the staff moved way to slow but was friendly so we didn’t even stay we left at 10 at night because it was too uncomfortable there

Partner

2/10

Poor

22 Jun 2026

Osama

The room had a bad smell when I walked in it and I complained to the front desk and asked them to change my room but the hotel was fully booked according to them so I asked them to spray something in the room or clean the carpet but nothing was done then at night I found cockroaches on the bed mattress and behind the bed frame and when I got out in the hallway there was a lot of trash and a RAT, and I complained again to the front desk but nothing was done, my worst experience ever in a hotel in my life

Friends_and_family Friends

4/10

Poor

21 Jun 2026

daniel

June 2026

We were placed in this hotel due to a snafu with Expedia and original property that we booked. This hotel is massive and certainly had rooms even with softball tournament teams and someone's engagement party being hosted there. It was in a very convenient location.

Breakfast was cost effective just not very diverse set of choices.

The hotel would benefit from a maintenance upgrade. Our room was dark as cave with only one lamp and other bulbs not working. The curtains were broken. Generally the entire building could use a paint job. The bathtub was not draining properly.

Friends_and_family Family

2/10

Poor

19 Jun 2026

Christopher

Not enough staff. Long wait times at check in. Room was dirty, found old French fries under the dresser and bed.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

aprelle

Room was clean, staff was pleasant and pool was great for my girls. Will stay again

Friends_and_family Family

4/10

Poor

18 Jun 2026

Amanda

The pictures look a lot better than the hotel looks in person! When I checked in, one girl was super nice and helpful but the other was very unprofessional talking loudly on her phone and showing the nicer girl photos on her phone. There were a lot of shady people hanging out in front of the hotel and in the parking lot talking loudly and smoking. The hotel itself was alright, it definitely was worn down and did not feel very clean. We booked this hotel primarily for the pool as my son loves to swim. He said at the bottom of the pool was hair, nails, bandaids, etc. He actually got out of the pool because he was so grossed out (the first time he has ever done this anywhere!). We tried the hot tub, but it was no better as the jets shot up about 6 inches into our faces. There were no clean towels anywhere to be found, just dirty ones scattered all over the pool area. We noticed when we woke up the next day to leave, nobody had cleaned up the pool area at all. It was still scattered with trash and towels. I definitely would not recommend staying here again.

Family_with_children

4/10

Poor

16 Jun 2026

mary jo

The property itself served its purpose. Housekeeping given towels to exchange in morning- after all day trip I had no exchanged towels to even take a shower with. I called front desk and was told they don’t do daily exchange. Ummmm the facility literally has a sticker on bathroom mirrors that says you do unless I put the do not disturb sign on the door AND your staff told me to leave them outside door on the floor. Still no towels at 9pm!!
Pool was not heated - cloudy - painting peeling from bottom of it. Pool area in disarray from day prior!
Bar - stood for extended period of time waiting for staff to acknowledge us- she was rude!!
Bathroom - tub filled up over ankles while taking shower first night! Pulled out gobs of hair!!
I rented 3 rooms- for family event.
2nd room wasn’t even ready til after 9pm.
3rd room - bed boards were broken - maintenance fix was to flip the boards over - wth- run to the Home Depot and replace it !
No waste basket in one of the rooms.
The front desk guys and girls- were super awesome , helpful and worked with what their management gave them. They did their best!!

Friends_and_family Friends

2/10

Poor

15 Jun 2026

Brandon

Well our room was foul. Black mold in the bath room. Wallpaper peeling off of the wall.

Our door to the room wouldn’t shut and latch to stay shut unless you you slammed the door.

Our tv remote was damaged and broken inside.

Our dresser drawers were barely hanging on.

HAll ways were very damaged as well..

The pool wasn’t horrible. They had zero towels pool side.. asked front desk for some towels and they were no help.

Honestly for $276 dollars a night this was horrible. When searching for hotels I did pass up less expensive 80/ night for this hotel but honestly it was the worse stay I’ve had. I wouldn’t recommend this place to my worse enemy..

I did collect plenty of pictures but I don’t see where to add them..

Do not go here !!!! I repeat. Do not stay here !!!

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Larryvet

Good

2/10

Poor

14 Jun 2026

Kaylyn

We stayed on a Saturday night into Sunday, we booked a king size bed with a sofa bed. In reservation I included the fact that we would be traveling with our children and their ages, as requested. We arrived at our room and noticed there wasn’t any linens for the sofa bed for our two very young kids. I tried calling front desk 3 times and the line kept getting picked up & disconnected. I notified the front desk person when we were heading out to our activities on Saturday early after noon, shortly after check in, that we would need linens as there wasn’t any in the room. They assured me there would be linen set ready by the time we returned and to just stop back. We returned and Amber the manager on duty suggested “I could have them sleep on the bare mattress, lay a towel down, or go to the store and buy our own sheet set” since the hotel didn’t have anymore and she didn’t have time to go “dig something up”. Later during our exchange she threatened to kick myself and my family out and ban us from the hotel because I was simply asking for sheets for one of the beds in the room that I had booked weeks ahead. Amber was cold, rude, disrespectful and lacked basic customer service skills.

Family_with_children

8/10

Excellent

13 Jun 2026

Christopher

The building seems to be aging and a little more run down in my room than I remember from prior trips. Very affordable price.

Self

2/10

Poor

11 Jun 2026

Leslie J

Housekeeping didn’t come and take trash or bring new towels as I requested. Air conditioning wasn’t working properly, one room we had was too warm and my mother in-law room was not working properly either. It the worst place but not near the best. A very mid hotel.

Family

6/10

Pleasant

11 Jun 2026

Daniarebeca

The hotel has potential, but improvements are needed in cleanliness and maintenance. There was dust on the walls and ceiling on my room, the bathroom needed deeper cleaning especially around the toilet seat in the floor, the ice machine required attention, the curtains did not block light well, the bathroom mirror light needed replacement, and odor control could be improved.

Friends

2/10

Poor

11 Jun 2026

Dr. Xzondra

This property is not clean at all, smells of mildew, and is in desperate need of renovations. If you have allergies, stay away. I was very disappointed in my stay at this now Wyndham property.

The staff were nice, but housekeeping is in need of better cleaning products and more boots on the ground.

Step up because your competition has just taken my business

Regards,

Dr. Bergman

Self

4/10

Poor

11 Jun 2026

james

Swimming pool out..shower/tub didn’t drain

Family_with_children

8/10

Excellent

10 Jun 2026

Silvio

Clean and well located

Family

6/10

Pleasant

09 Jun 2026

Amanda

Room was pretty clean, needed some touch ups and the amenities closed earlier than most hotels.

Partner

10/10

Exceptional

08 Jun 2026

Adrian

Front desk was nice and parking was always available and easy.

Partner

10/10

Exceptional

07 Jun 2026

Salvador

Very clean room, ample parking on premises

Family

6/10

Pleasant

07 Jun 2026

Salwa

Sofa bed was terrible . Very old and worn out mattress

Family

8/10

Excellent

07 Jun 2026

Faithhannah

Fast check in & check out.

10/10

Exceptional

07 Jun 2026

Karen

hotel fine, staff friendly & helpful, parking fine, great stay

Partner

6/10

Pleasant

07 Jun 2026

Sophia

Good for an overnight stay but the room that we booked on Expedia was unavailable when we can to check in. The room itself was ok but we only I had one towel. The halls however were filled with garbage and used towels and blankets and it smelled heavily of chlorine.

Family

6/10

Pleasant

05 Jun 2026

shawn

upon entry of my room, I had to push with my shoulder to open the door being stuck and broken. the carpet was super dirty, the bathroom was dirty, the bed side lamp was laying on the floor and broken at the base if it wasn't as late as it was I would have for sure asked to chang rooms

Self

6/10

Pleasant

04 Jun 2026

Tom

Clearly the room was worth the value. Not great and not bad

Self

2/10

Poor

03 Jun 2026

vincent

Not good experience had to change rooms 3 times there was a nest on the bathroom ceiling not sure if it was an ant hill, a wasps nest or a spider nest.

Family_with_children

2/10

Poor

03 Jun 2026

vincent

Not a very good experience at this hotel. The first room we had had a very strange smell, the second room we had the phone was not working, it had a nest on the ceiling, not sure if it was a spider nest, a wasps nest or an ant hill, on top of this we asked for the room to be cleaned and put extra towels, it never happened. When I went to the front desk and asked for a Manager they said she was gone for the day, the assistant Manager came and asked what was going on, I explained to her and said that we had to put our name in order for the room to be cleaned, when I showed her the nest on the bathroom ceiling she then changed her tone, she gave us another room this would be the 3rd time but the bathroom was dirty we had to put a towel in the tub in order to take a shower. At check out time we asked again to see a Manager but no luck.

Family_with_children

2/10

Poor

03 Jun 2026

Beth

there was no phone hooked up in the room. We could not get a hold of the staff. There was no closet overall just could not get a hold of anyone to help us with what we needed.

Self

2/10

Poor

03 Jun 2026

Lester

The staff in the front desk was very friendly and helpful. The rooms however were not clean. I paid for a nonsmoking room and when I arrived in the room it smelled like cigarette.

6/10

Pleasant

02 Jun 2026

Debby

No bedding in room for pullout sofa - when asked for bedding was told that they did not have??? then was told that sheets were in the dryer and that there was no one to bring to room ----- ?? Pool closed at 9 PM - not sure if that was the stated hours --- but it did take many by surprise that the pool closed so early.

Family_with_children

4/10

Poor

01 Jun 2026

kenneth

The carpet was ragged, the curtain had torn holes in them. There was hair in the bath tub.

Partner

6/10

Pleasant

01 Jun 2026

Frank

They offer a breakfast buffet, but it does not open early on a Sunday?

Family_with_children

6/10

Pleasant

31 May 2026

Kristin

Loud air-conditioner, no free breakfast, no full length mirror in the room, and no hair dryer. Otherwise it was fine.

Family

6/10

Pleasant

31 May 2026

Sarah

Truthfully, the staff was the only “great” part about the stay. We had few interactions but when we did they were polite, respectful & efficient. As far as the property goes, it was easy to find & the parking lot was spacious. The lobby area wasn’t welcoming, it looked “abandoned.” Not bright, just eerie. The hallways were dimly lit, there wasn’t any “vending” despite having labels on the walls (at least on the 2nd floor there wasn’t.) The room was a disaster. Stains and hair on one of the double beds. Dents and dings on the walls, hair in the tub & on the walls. The sink AND the tub both didn’t drain. The lamp had one out bulb, and one was flickering. The television remote was sticky. The door stopper was also broken off. All in all, we had to make it work as it was a late night arrival in between travel days. However, I wouldn’t recommend it.

Partner

2/10

Poor

31 May 2026

brian

Very dark hotel lights in room very dim lights in hallway dim felt like u was in a dungeon 1 lamp light didn't work paid $200 for room then they charge u $100 deposit say u get it back at check out that was a lie no free breakfast so $300 for 1 night no breakfast hell u can easily find a hotel for $130 with breakfast the windows faces other rooms so if ur on a high floor u can look into other people's rooms I thought that was a bit odd I won't be going back save ur money I dont recommend this hotel

Self

6/10

Pleasant

31 May 2026

Cynthia

This is too much trouble!

Partner

4/10

Poor

30 May 2026

Jose

Didn't like, youth soccer teams playing soccer near pool in full view of front desk, we had to literally dodge balls and running kids to get in and out of our room staff did nothing. Air conditioner didn't work unless you put it on 61* then it worked... for ten whole minutes.

Partner