Name: Extended Stay America Cleveland Middleburg Heights
Address: 17522 Rosbough Blvd, Middleburg Heights, 44130, US

6/10

Pleasant

10 Jul 2026

tammy

Was disappointed in this property. Our room was mostly clean but needs attention to things, like a properly working faucet in kitchen and shower. And fix the toilet seat. The hotel had a rather strong odor to it, hard to explain exactly what it was, just off. And laundry was down and not usable, which is the reason i chose this hotel over others as i needed to do some laundry for our family during our trip.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Abigail

Our family stayed the night simply to sleep and to continue our travels. The hallway carpeting was very stained but our room had vinyl plank floors which felt much better than the hallway. The repairs through out the building were not the best (sloppy patches on walls, duct tape used in elevator to apply a sign). The overall scent of the facility smelled like day old curry-seafood night. Although the room didn’t smell as bad as common areas. They did not refill the coffee at 9:15am because breakfast ended at 9:30 and they didn’t want to dump any out so guests went without coffee. All of the furnishings were wobbly or worn down. The location was great, it was quiet, the bed was comfortable and shower was warm but I would not stay here again.

Family_with_children

10/10

Exceptional

25 Jun 2026

Mary

Thank you

Partner

2/10

Poor

21 Jun 2026

Andrew

Disgusting room and building. Smelly. Sticky hardwood floors. Stained chair. Chewed up headboard on the bed (bugs?). Also pretty sure we heard scurrying around in the ceiling; maybe mice or rats. Very disappointing, especially for the price. We went to Garner Hotel in Wadsworth for a bit more money and were very pleased.

Partner

6/10

Pleasant

20 Jun 2026

Megh

It’s okay, i wish it’s was clean in deep places like under bed or corner.

2/10

Poor

31 May 2026

Anas

The room was spacious, WiFi is good, Air Condition was good, Bed sheets was clean, But the sofa mattress was so dirty, disgusting, no one accepted to sleep on the sofa. The dishwasher out of order. The stove is very very dirty i do not think that any body cleaned it ever. The Breakfast was very poor, grab and go, just un-eatable granola bar and small muffin even the coffee just warm.

Friends_and_family Family

2/10

Poor

22 May 2026

Robert

No good TV stations,shower was horrible, hotel had an odor. Not happy with this hotel at all.

6/10

Pleasant

17 May 2026

LAURA

Convenient to the airport. Most guests are residents rather than travelers.

Friends_and_family Friends

2/10

Poor

16 May 2026

Sarah

Smelly, grimy, sketchy hotel. Reviews were 7/10 and pictures looked nice. Very very misleading!! Booked this hotel and checked in with an uneasy feeling. Got to our room and the condition was very poor. Everything was very worn and unkempt. The pullout couch mattress was brown, coffee table was in horrible condition and the room didn’t smell clean. There were footmarks on the bathroom floor making the “yuck” factor stick out even more. My party was not comfortable staying here. Don’t stay here. We were here for maybe 15 minutes and we left. Put in a complaint and I’m waiting for a follow up from Expedia. Hoping for a refund.

Family_with_children

2/10

Poor

16 May 2026

john

The hallways reeked of cherry urinal cakes. Pool was closed. Room was disgusting with crumbs on the floor and in the (stained) sheets. Bathroom looked like it hadn’t been cleaned, worst hotel I’ve stayed in.

Friends_and_family Family

8/10

Excellent

13 May 2026

Nakia

Nice room

10/10

Exceptional

08 May 2026

Surya Suhas Reddy

Decent room and overall a pleasant stay. They have a flexible checkin and checkout policy. Also, they had good staff and parking spots are abundant.

Self

2/10

Poor

04 May 2026

Bevly

This was a terrible experience. Got to the property at 10:50pm a sign was posted at the reception desk but no signs be ever returned. Called the hotel and could hear phone ringing but no one ever picked up. Waited there until 11:30pm because I didn’t want the hassle of trying to find a hotel that late at night which I got anyway. Terrible, unprofessional experience. Would not recommend.

Partner

4/10

Poor

04 May 2026

Henry

there are multiple hotel style in the direct area TRU by HiltonComfort INN and 2 others This was my worst choice I could have made!!!!
Felt like Low income housing for shelter victims scary feel right from entrance. Please if you can make a different choice do so

Self

6/10

Pleasant

01 May 2026

Paula

Things falling apart Not so clean

Family_with_children

4/10

Poor

28 Apr 2026

limin

The room smells bad.

Business

4/10

Poor

26 Apr 2026

Patrick

You stay at a hotel like these because of the kitchen. This hotel however has nothing in the kitchen, not a fork, not a plate, not even a glass. Instead they want to rent them to you. Kitchen floor was also sticky.

Self

8/10

Excellent

20 Apr 2026

Kevin

Nothing for breakfast but coffee and instant oatmeal

Self

8/10

Excellent

20 Apr 2026

Audrey

When we arrived, one of the first things I noticed was no automatic doors. It was difficult to handle luggage and door handles. Check in was

10/10

Exceptional

04 Apr 2026

brandon

Awesome staff

8/10

Excellent

30 Mar 2026

Helios

The property itself and the decor are a blast from the past, complete with nostalgic smells from the era (not bad smells, just musty old wood house or apartment kinda smells). All the finishes were well-worn, but clean with no signs of bugs or mold. The room itself was very roomy and bed sheets were clean. The beds had a hallow feel that we didn't care for. We did not hear any noise from adjourning rooms, floor above, or outside. The front desk staff did give us a heads up that the rooms do not come with amenities, but we could request what we needed at anytime. I took them up on that later in the evening and they were promptly provided. They also let us know at check-in that the breakfast is very simple grab-n-go snack and coffee. Overall if you are on a budget it's worth a look. We had a pleasant stay and would book again, but only for short periods.

Family_with_children

2/10

Poor

22 Mar 2026

Jose

The dirtiest hotel I’ve ever seen.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Oleksandr

It was ok, clean but dated

4/10

Poor

16 Mar 2026

alex

This is one of those places that gives you the full kitchen but you have to like sign out for dishes and stuff like it's a library. So if you want anything in your room to actually use the kitchen you have to ask for it and sign it out. The kitchen itself was okay the main burner on the stove doesn't work but they hardly ever do in these type places the other burners did work. The hotel lost power and told me they would not get power back for at least 2 days so I had to change hotels and all my food was gone bad. It's also quite a ways away from downtown if that's where you are doing business. Staff was nice though...

4/10

Poor

14 Mar 2026

Adrienne

Everything was clean and fine until the electricity went out. Everything went downhill from there. The electricity went out yesterday evening and was still out when we had to check out a few hours early because of the blackout. After the electricity went out, all we could do was go to bed. There was no hot water. My husband uses a C-pap machine to sleep and he couldn't use it. Shame on this extended stay for not having a generator. The room was cold. Our food we had in the refrigerator went bad. Money wasted. Everyone who stayed the night should get a refund

Partner

10/10

Exceptional

03 Mar 2026

Timothy

fine

Self

10/10

Exceptional

23 Feb 2026

Ian

The rooms are clean and have the basic necessities that are needed. Stayed for two days

Self

10/10

Exceptional

20 Feb 2026

Shannon

Clean, comfortable, cozy, and homelike.

Partner

4/10

Poor

15 Feb 2026

Brian

The room was poorly cleaned . Said they served breakfast that was a joke coffee and oatmeal. Two tables to eat at. No hair dryer

Partner

6/10

Pleasant

15 Feb 2026

Dorita

It was decent enough to rest. I would not stay more than a night

Leisure Family

8/10

Excellent

26 Jan 2026

AYODEJI

Room was clean and kitchen was equipped

Business Family

10/10

Exceptional

20 Jan 2026

Alireza

quiet clean room

Leisure Partner

6/10

Pleasant

19 Jan 2026

Robert

Everything was fine until about midnight…screaming coming from next room …called front desk …not sure they did anything …happened two more times:(
Otherwise the place was average and convenient!!

Business_and_leisure Partner

8/10

Excellent

12 Jan 2026

Nicholas

Chill

2/10

Poor

12 Jan 2026

vanessa

It was disgusting. The mattress was filthy, had stains lots like blood, and fecal matter. Peeling paint above bed that you are supposed lay under and breathe in while you sleep. Dishwasher had a note inside that said it was out of order. Chirping microwave unless completely unplugged.

The lobby stank. The corridor carpets were dirty. The oven was dirty. They had the nerve to have a posted sign about their 10 point room safety/cleanliness inspection completed on the room.

I wrote a full review about this o. Yelp 24 hours ago. I was embarrased and upset about the hotel. Extended Stay America in Middleburg Heights Ohio, harns the Extended Stay America brand name. I paid for 3 days, exhausted from grief and the funeral of our beloved grandmother. The children even recognized how poor the accommodations were.

Absolutely not as advertised. Not like the pictures where they make it appear clean, not health hazzard. Even when I reported the disgust and had the hotel staff come view the room, We were switched to the only other family room they claimed to have available. That room had broken microwave, smelled, and a dirty old stove. You could see rust around the cook top, and the oven was dirty.

I want all of my money back. My \" Public Service Announcement is that you do not Extend your Stay at the Extended Stay America. I posted pictures on Yelp that substantiate our deplorable experience. It was a nightmare. In humane environment, not fit for an animsl, much less a human

Friends_and_family Family

6/10

Pleasant

12 Jan 2026

Sharon

No kitchen items in room. Some broken furniture in room. Hallways had an unpleasant smell. Hotel lobby was small and outdated. Room furnishings were outdated but room was clean. Just ok.

Partner

6/10

Pleasant

17 Dec 2025

Zachary

Room was not great. Place smelled. Free breakfast was plastic wrapped muffins and flavored creamers. Showers had luke warm water. Find a better place to stay.

4/10

Poor

17 Dec 2025

marisol

There is no breakfast jua

8/10

Excellent

05 Dec 2025

Taryounue

Yes

Business_and_leisure Partner

10/10

Exceptional

16 Nov 2025

dana

Didn’t eat so I didn’t want to rate

Partner

8/10

Excellent

14 Nov 2025

Amy

The room was clean, however the dishwasher had a note that it was out of order. The knob’s on the stove had no marking to know what temperature you were cooking on. Sofa bed mattress was awful and shouldn’t be listed as an option for someone to sleep on.
The staff was very friendly and the area felt safe. The elevator made a loud bang when going down but staff stated it was safe and being worked on.

Business Family

10/10

Exceptional

02 Nov 2025

Heather

Great room. Very close to our venue. Staff was very friendly

10/10

Exceptional

02 Nov 2025

Harrison

Good Rooms the staff was alright.

8/10

Excellent

28 Oct 2025

Oneil

Yes the kitchen was gd

Business

6/10

Pleasant

20 Oct 2025

Autumn

The property was conveniently located to the airport for a reasonable price.

Leisure Partner

4/10

Poor

20 Oct 2025

Kim

Large room. Kitchen.
Horrible smell in hallway, slightly in room.
All furniture had rips.
Not clean.

Friends_and_family Family

4/10

Poor

19 Oct 2025

Amaranta

The pull out couch was dirty. The place is run down. Room smelled like cigarette smoke.

Leisure Family

6/10

Pleasant

13 Oct 2025

Dana

The staff was great. The property is older and needs updating. The halls smelled like curry cooking, and lots of other food smells. The room was very spacious, but outdated.

Leisure Family

8/10

Excellent

12 Oct 2025

Reinaldo

Place was decent

8/10

Excellent

08 Oct 2025

Alex

Great Stay at a Great Price

Room was clean and quiet. Price was great. Front lobby staff were helpful. Very happy with the stay and will stay again next time I am coming thru Cleveland

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Vito

Got upgraded to a bigger room for no reason. Truly appreciated the gesture

Business_and_leisure Family

8/10

Excellent

02 Oct 2025

Rayshawn

Property was nice, staff was friendly. Grab and go breakfast was limited.

Leisure Partner

4/10

Poor

01 Oct 2025

Jeff

This was a poor stay. The beds were not comfortable, the hide a bed couch was so uncomfortable my 9 year old chose an air mattress instead. The hotel has an awkward layout. The check in was slow. I would not stay here again.

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Nazo

The accommodation is good

6/10

Pleasant

28 Sep 2025

Sharon

Friendly staff, but building was very run down, nasty carpet in room, nothing updated - A/C ran all night but room stayed very damp . There was no coffee in the morning, and you should not advertise any \"breakfast provided\"

Leisure Family

10/10

Exceptional

27 Sep 2025

Valerie

Everything needed to make my visit pleasant.

Leisure Friends

6/10

Pleasant

23 Sep 2025

VICTORINO

N/a

6/10

Pleasant

22 Sep 2025

Jerry

The carpets looked dingy the bathroom floor and Kitchen floors had linoleum like floors and they hadn’t been mopped or cleaned because we took a wet rag and rubbed the floor and it was black from all the dirt on the floor the hallways and stuff smelt musky

Partner

6/10

Pleasant

22 Sep 2025

Jason

Well the overall stay was ok. The property should actually revamp and actually have a mini breakfast. What they consistitute as a breakfast is literally auffin and some coffee.also didn't care for the fact I checked in for one night and although the room they gave me was infact very spacious, having to fill up ice trays for 1 night seemed idiotic,we ended up going to dollar general down the street . But really wish they had ice machine .overall 3 stars

Self

8/10

Excellent

21 Sep 2025

Katherine

Access to anything you need

Leisure

8/10

Excellent

15 Sep 2025

Karen

First Stay

Out Overnight Stay Was Amazing. The Staff Was Really Nice And Friendly. The Environment Was Good. I’d Stay Again.

Partner

6/10

Pleasant

15 Sep 2025

Andy

Heidi at the front desk was awesome. The hallways had a funky smell. The room was clean. The TVs had no cable, when I asked Sunday night the guy gave some half baked excuse and seemed unconcerned.

Business Self

4/10

Poor

07 Sep 2025

Brittney

Hotel needs a major cleaning and updated. It looks ran down and dirty

Leisure

10/10

Exceptional

07 Sep 2025

Julio

Hotel staff were very friendly.

Leisure Partner

6/10

Pleasant

05 Sep 2025

Jamil

The Door did not lock to our hotel room and there was no conditioner! Other than that everything was Great!

Business_and_leisure Family

6/10

Pleasant

31 Aug 2025

Marianne

Big room. The hallway and lobby needs renovations. The bathroom needs to be cleaned better.

Leisure

10/10

Exceptional

18 Aug 2025

Edmund

Good value.

4/10

Poor

17 Aug 2025

Verified traveler

Less than great.

Dirty. Had black hair on the towels. Bedding was dirty, had clumps of hair and black stuff.

Friends_and_family Family

8/10

Excellent

16 Aug 2025

JOHN

Run down. Needs to be renovated. Would not stay here again

10/10

Exceptional

13 Aug 2025

Katie

The staff were super friendly and helpful during our stay. Heidi the manager was very helpful with helping us figure out how to change our check out day early. Overall, I would stay here again in the future. Thank you for a great experiences.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Cayla

Get away stay

Great people, clean and comfortable!

Partner

8/10

Excellent

10 Aug 2025

Heather

The tub was durty everything else was great

Leisure Family_with_children

6/10

Pleasant

09 Aug 2025

Natalie

This place was nasty! I have a one year old and two year old….. I basically made my baby stay in her pack n play since I didn’t want her crawling on the nasty floor and kept telling my two year old “stop touching that” lol……Thank god this was just a random stop while on our roadtrip and we just used this hotel to sleep. When booking this, I was aware this wasn’t anything fancy. But I have a problem when I see crumbs on the counters, sticky smudges on every surface & questionable bed cleanliness. The only thing we really liked was how big it was. Full size fridge and it’s not your average sized hotel room. But the dirtyness that was left behind kind of over shines any good. Also, they advertise breakfast but there is none. Which I probably wouldn’t of even wanted after how dirty this place is! lol

Anyways to leave off on a positive note, the staff was friendly!

Leisure Family_with_children

2/10

Poor

06 Aug 2025

LaSheena

The room smelled, burnt marks on the sinks,

10/10

Exceptional

06 Aug 2025

Mark

Dated but clean and comfortable

My wife and I ended up with a suite that we didn't need but it was the last room available. So with that being said the kitchen looked like it was last updated in the seventies because of the cabinets and countertops. However although we didn't use anything except the refrigerator it seemed to be all very clean and functional. The beds and pillows were clean and comfortable. Bathroom was clean but again dated and only came with a bar soap and a small bottle of shampoo no other amenities.

Partner

2/10

Poor

05 Aug 2025

KATRINA

Plastic pillows, carpet was disgusting, and strong odor of cheap cleaning products and food.
Pictures online do not reflect the property.
Only positive is the staff was very nice.

Business_and_leisure Partner

8/10

Excellent

03 Aug 2025

ernest

It is a good hotel for the price range and in a convenient location.

Business Family

10/10

Exceptional

01 Aug 2025

Nancy

Will return

Friendly service, couch bed was broken in my room, and ceiling vents could use a good wipe down. I liked the fact that my room was like a small apartment. Full kitchen off set living room and bedroom section. Just have to bring your own kitchen essentials. Other than that I will be returning!

Friends_and_family Family

2/10

Poor

01 Aug 2025

Neka

The loading process is simply frustrating with broken cheap cartswhen people pay more than enough money and they should have simple doorstoppers for people. Needs better customer service and better cleaning.Some people were awesome.Some people were not. .

The leadership was disappointing and the whole the trolley process was simply frustrating. I'm a very optimistic person. So the week became unnecessary and then to not receive a reimbursement.

Business_and_leisure Self

8/10

Excellent

01 Aug 2025

Julie

Room was clean and very spacious.

6/10

Pleasant

25 Jul 2025

Tammy

Needs updated

The hotel needs updating really bad. The rooms need cleaned a lot better than they are being. Need to leave enough towels and rags for the amount of people that are staying. Need to offer more breakfast items and replenish till time the breakfast time is done, including drinks.
Just a thought, maybe your extended stay people or permanent stays don't get the breakfast. Let it be for your hotel stays only, even if you have to give them tickets for the breakfast.

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Glenn

Older but very nice. Lots of room!

Business_and_leisure Family

8/10

Excellent

21 Jul 2025

Elizabeth

I wished the room had a blow dryer for my hair. Also some more choices including fruit or yogurt for breakfast would have been nice.

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Cindy

Was surprised it had a kitchen, but no dishes or anything to use, but you can rent them' They were totally book, so parking was short.
But we were there only for 1 night. It was quiet. the bed was commutable, and you are very close to a lot of restaurants, it was a good price compared to other hotels near by

Leisure Partner

4/10

Poor

20 Jul 2025

Liz

The entire hotel has a smell. Our room stunk and was filthy. The stove was so old and looked like a fire hazard. “Breakfast” was granola bars and packaged muffins. The staff was agreeable and helpful. We ended up checking out early.

Leisure Family

2/10

Poor

15 Jul 2025

Dahabo

I didn’t like any thing the room smell so bad ,the keys cannot open the door and breakfast is terrible 😣

10/10

Exceptional

13 Jul 2025

Deattrya

The receptionist, Sheryl, was very nice and very friendly.

Leisure Family_with_children

6/10

Pleasant

13 Jul 2025

Jennifer

The bathroom was nice, but the drain didn’t work well. The room was spacious, but had no coffee pot, nor coffee. Also, someone in the adjacent room was smoking and we smelled the smoke all night long. Outside, you could smell marijuana and cigarettes smoke. A LOT of it. It was okay, but for the price we expected a lot more.

Leisure Partner

6/10

Pleasant

06 Jul 2025

Maheshkumar Tanajirao

Stay was ok. Nothing for breakfast

6/10

Pleasant

01 Jul 2025

julie

Mixture of good and bad. Scary elevator

It was a mixed bag of good and bad. The bed and the room was spacious. The carpet was dirty and old. We have no utensils at all, unless you went downstairs and purchased them. The elevator was very sketchy. There was something wrong with the hydraulics and there was a huge bump/bag just before the 2nd floor. I told the front desk about it. Others who stayed there said it was a frequent problem and that the elevator shook sometimes. Would I stay again? Only if I couldn't find another reasonable hotel in the area.

Business

6/10

Pleasant

30 Jun 2025

Ruth

Adequate accommodation for a quick overnight stay. Breakfast included was a joke, with limited prepackaged options.

Leisure Family

10/10

Exceptional

29 Jun 2025

Nicolas

Great value and staff thank you!

Leisure

6/10

Pleasant

28 Jun 2025

Carolynn

Not great

The hotel is old and in poor condition. Stains on carpet, counters peeling, light flickering, oven nasty. It seems there are many long-term residents there.
It was cheap but I don’t think I would stay there again.

Self

10/10

Exceptional

27 Jun 2025

Candice

Was a great experience, will stay again, and recommend to others

Leisure Family_with_children

10/10

Exceptional

26 Jun 2025

Lessley

It was a short stay but it was a lovely place for me and my family for the night. Thank you

Business_and_leisure Family

4/10

Poor

20 Jun 2025

John

Rooms and hallway musty smelling.

Leisure Family

6/10

Pleasant

18 Jun 2025

Margaret

There was a lot of room. Which was so nice since we had a newly crawling child. The full size fridge and kitchen was great to have. The floors were very dirty though. We had to put down flat sheets and blankets for the little one to be able to play. Breakfast is a joke. There is no pool. The hallways in the second floor always had a strange smell from people cooking. The people at the desk were very nice. I have mixed feelings about this place. I don't know if we would stay here again.

Leisure Family_with_children

10/10

Exceptional

13 Jun 2025

Michael

Good

6/10

Pleasant

08 Jun 2025

Alaeddin

Nice room space, but hallways smell very bad with Indian curry powder

Business Family