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Aloft Cleveland Airport

Cleveland - OH · United States

5550 Great Northern BlvdView location

9.0/10Excellent810 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Neighborhood9.2/109.2
Amenities8.8/108.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aloft Cleveland Airport

Enjoy recreational opportunities such as an indoor pool and fitness center. Grab a meal at the restaurant or a snack at the coffee shop/cafe. Unwind with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily (6:00 AM to 10:00 AM, for a fee).

Amenities include complimentary wired internet, a 24-hour business center, and express check-in. Planning an event? The hotel offers 1, 100 square feet (102 square meters) of conference and meeting space. A complimentary roundtrip airport shuttle is available (on request).

Relax in one of the 137 air-conditioned rooms featuring refrigerators and LCD televisions, premium bedding, and pillowtop beds. Complimentary wired and wireless internet access and premium TV channels are provided. Partially open bathrooms include showers, complimentary toiletries, and hair dryers.

Located near Rocky River, the hotel is also a short drive from Westfield Great Northern Mall and various local attractions. The nearest airport is Cleveland Hopkins International Airport (CLE).

Read more about this hotelShow less

With a stay at Aloft by Marriott Cleveland Airport in North Olmsted, you'll be within a 15-minute drive of Lake Erie and Rocky River. This hotel is 12.1 mi (19.4 km) from Cleveland Metroparks Zoo and 0.8 mi (1.3 km) from Rocky River Reservation.

Make yourself at home in one of the 137 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in North Olmsted? This hotel has 1100 square feet (102 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Rocky River 0.7 km / 0.4 mi
Rocky River Reservation 1.3 km / 0.8 mi
Westfield Great Northern Mall 1.4 km / 0.9 mi
Bradley Woods Reservation 4.6 km / 2.8 mi
NASA Glenn Research Center 4.6 km / 2.9 mi
Berea Falls Scenic Overlook 5.8 km / 3.6 mi
I-X Center 5.9 km / 3.7 mi
Mill Stream Run Reservation 6.5 km / 4 mi
Baldwin Wallace College 7.4 km / 4.6 mi
Big Creek Reservation 7.7 km / 4.8 mi
Black Cultural Center 7.9 km / 4.9 mi
Swings-N-Things 8 km / 5 mi
North Ridge Racket and Paddle 8.1 km / 5 mi
St John West Shore Family Health 8.6 km / 5.3 mi
Westgate Mall 8.6 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 137
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
Show 30 more facilities & services
  • Room service
  • Laundry service
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Game room
  • SaunaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Bowling alleyExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 33 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable10 photos

    Aloft Cleveland Airport

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Aloft Cleveland Airport

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Aloft Cleveland Airport

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Aloft Cleveland Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    Aloft Cleveland Airport

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Aloft Cleveland Airport

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Aloft Cleveland Airport

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Aloft Cleveland Airport

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Aloft Cleveland Airport

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Aloft Cleveland Airport

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Aloft Cleveland Airport

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aloft Cleveland Airport

9.0
Excellent
810 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Neighborhood
9.2 /10
Amenities
8.8 /10
100 reviews shown
2/10
Poor
05 Jul 2026
Bianca
The room was moldy, smelly & dirty. There were also roaches & the hotel staff wasn’t accommodating at all. I will never stay at this hotel ever again. Absolutely disgusting. Terrible stay. 1/10.
Partner
10/10
Exceptional
27 May 2026
Ashlei
Very clean. The staff was excellent very kind and helpful. Comfy clean beds and spacious room
Friends_and_family Family
10/10
Exceptional
29 Apr 2026
Sandra J
Pet friendly.
Very nice!
Partner
6/10
Pleasant
16 Feb 2026
Chris
Hotel was ok
6/10
Pleasant
11 Jan 2026
Yolanda
The room was good but the tvs was to small and you can here ever body close the room doors all night long
Partner
10/10
Exceptional
26 Dec 2025
Karin
Always appreciate coming here each year on the way to Wisconsin. Chaos the dog LOVES staying here and greeting any other human who wants to pet her. It’s a relief for me that I can always expect great service and a comfortable stay
Self
2/10
Poor
22 Dec 2025
Cynthia
Manager did not return my call. Property very noisy and run down.
10/10
Exceptional
04 Dec 2025
Scott
Clean room. Friendly staff walking to everywhere
Leisure Family
2/10
Poor
23 Oct 2025
Heather

Banging and pounding at 9am

The room had scrapes and scuff marks everywhere bathroom door wouldn’t close. But the worst was the loud scraping at 7 am then the literal pounding and banging with a hammer at 9am in the room directly above us took a good 15-20 minutes to get it stopped started again an hour later no offer of anything in compensation for the inconvenience. Dry wall dust coming down near my personal belongings as well. Horrible experience
Partner
2/10
Poor
22 Oct 2025
Brian
Excellant staff foe aure. Jordan was the best that greeted us on our arrival. Twilla the bartender was a class act.
Friends_and_family Family
10/10
Exceptional
25 Sep 2025
claudia
Staff cheerful, fun and helpful. Love the circular kiosk in the middle of the lobby.
Fresh architecture of rooms is what drew me there. Love the desk in front of the window too.
Free entertainment in the evening is brilliant. Love the total ambiance unlike any hotel I’ve ever stayed in!
Thank you for giving me the opportunity to say thanks. I loved my short stay!
Self
10/10
Exceptional
18 Sep 2025
Niti
LOCATION to Hopkins Int and Burntwood Tavern next door
Shuttle service good
Business_and_leisure Family
4/10
Poor
24 Aug 2025
Peter

Lack of shuttle service

Shuttle service was horrible. They should not have airport in the name it’s very deceiving & not efficient
Friends_and_family Family
4/10
Poor
12 Jul 2025
michael
Room had odor, peeling paint, made service wasn’t completed
10/10
Exceptional
06 Jul 2025
Julie
Great hotel, close to the airport, quiet and awesome vibe
Leisure Partner
10/10
Exceptional
02 Jul 2025
Jerry
Great place to stay
Self
10/10
Exceptional
18 May 2025
Amy
Very convenient to the airport, very clean, friendly and knowledgeable staff, nice, modern rooms with everything you need even if small.
Leisure
10/10
Exceptional
14 May 2025
Stephanie
Front desk was always so helpful!
10/10
Exceptional
27 Apr 2025
Diane
Welcomed enthusiastically
10/10
Exceptional
23 Apr 2025
Mindy
The staff were super friendly, helpful, and kind! This is a great place for kids! We loved our stay! I would recommend cleaner floors in the rooms. Carpets need a really good vacuuming in between each stay and there are a list of dust bunnies on the tile floors. I don’t think our rooms had been vacuumed on our stay to and from our trip. 2 different rooms and the floors looked dirty! Also, a continental breakfast would be nice.
Leisure Friends
10/10
Exceptional
19 Apr 2025
Colleen Linnette
Conveniently located close to airport but close to shopping and interstate.
Business_and_leisure Self
10/10
Exceptional
31 Mar 2025
Vance
Clean /bar /food/ live music
Business Self
10/10
Exceptional
17 Mar 2025
Meg
Check in was quick and easy. Staff was always pleasant and helpful. We enjoyed walking to the restaurant next door for a good meal. We enjoyed our stay at the Aloft and would stay again.
Leisure Partner
10/10
Exceptional
08 Mar 2025
Melanie
Wonderful check in Customer service was great!
Leisure Family
10/10
Exceptional
08 Mar 2025
Karin

Always enjoy it here!

Always enjoy staying at the Cleveland Airport ALoft on the road trip from Boston to Wisconsin. They don’t roll their eyes when I mention the dog will be a roommate. In fact, they give my dog even more attention. The rooms are clean, there is plenty of land around for dog walks and exercise.
Self
10/10
Exceptional
02 Mar 2025
Brien
This hotel is very conveniently located by a large shopping area, the airport, and the highway. The lobby area is nice and they also have good food/snack options. There is a full-service restaurant that shares a parking lot as well.
Leisure Family_with_children
6/10
Pleasant
22 Jan 2025
CHERRI
The decor
Business Self
6/10
Pleasant
25 Dec 2024
Gregory
The property was great but the cost was very overpriced. Plus the cost for breakfast items was very overpriced.
Leisure Family
10/10
Exceptional
17 Dec 2024
Jeffrey
The Staff was exceptional :)
Leisure Pet
8/10
Excellent
05 Dec 2024
Lisa
The only complaint was that the bedding is super thin - and we asked for an extra blanket but the hotel had no extra blankets. We were floored. It's literally what we're there for - to sleep. Get some blankets. My husband froze all weekend. Otherwise, all good. Thanks.
Leisure Family
6/10
Pleasant
01 Dec 2024
Jalissa
Room was decent
Leisure Partner
10/10
Exceptional
17 Nov 2024
Lea
Such an incredible team of staff! So personable and energetic! Thank you for being so welcoming!
Leisure Pet
10/10
Exceptional
14 Nov 2024
Colin
Excellent place to stay.
Business Self
10/10
Exceptional
31 Oct 2024
Robert
Very nice newer hotel.
Leisure Partner
8/10
Excellent
12 Oct 2024
Russell
C
10/10
Exceptional
09 Oct 2024
PUNEET
Trendy, clean, friendly professional staff. Plus Free Shuttle to and from Airport!
Business Self
10/10
Exceptional
07 Oct 2024
Darshana
Very friendly staff from check in to bar team.
Leisure Family
10/10
Exceptional
06 Oct 2024
Lisa

Great

The front desk staff is top notch and the hotel is clean and quiet. My only complaint is that the mini fridge was loud and annoying but I just unplugged it and it was fine.
Self
10/10
Exceptional
05 Oct 2024
Emmanuel
Great place and great people!
Business
10/10
Exceptional
24 Sep 2024
Allan
Stayed at this hotel for a convention nearby. Everything was as we hoped and exceeded our expectations.
Business
6/10
Pleasant
23 Jun 2024
Lisa
The good: Great location near the airport, very friendly helpful staff, clean/updated room, great restaurant next door, bar in the lobby, live music in the lobby, better than average breakfast. The bad: They didn't clean our room so we came home to wet towels on the floor (thereby damp air) and unmade bed. We were exhausted and had to sit outside while the front desk staff remade the bed and swapped out towels because housekeeping wasn't on site. The shower is low flow and it's walk-in only so rinsing shampoo from hair is an all day affair. The bathroom sink clogged. The room was on the ground floor so we couldn't open the blinds at all as people walked by a few times. The price was way too high for North Olmsted, Ohio.
8/10
Excellent
25 May 2024
Praveen
Easy access to express way
Leisure Family
10/10
Exceptional
17 May 2024
Terry
A great hotel that is clean and safe. Most staff members were very nice except for the shuttle driver… he never greeted me and acted very upset that he had to take me to the airport even though I had my name placed on the schedule the day before. When dropping me at the airport he never said one word. Other than the shuttle driver it was a great stay.
10/10
Exceptional
12 May 2024
Angela
Staff was exceptional
10/10
Exceptional
26 Apr 2024
Barbara
I love Marriott properties. I wish more of their brand hotels were pet friendly. And their pet fee is VERY high compared to other hotels.
Business_and_leisure Pet
10/10
Exceptional
15 Apr 2024
jill
Check in was easy and painless.
Leisure Partner
10/10
Exceptional
14 Apr 2024
Aaliyah
Aloft never disappoints! Friendly staff, amazing ambiance.
Business_and_leisure Partner
10/10
Exceptional
12 Apr 2024
Susan
Very quiet rooms with room blackout shades make this a great hotel for sleep. Proximity toBurntwood tavern is also a plus for dinner options.
Leisure Family
4/10
Poor
29 Mar 2024
Tom
Badly designed building that is very loud as you can hear several rooms most of the night.
Leisure Partner
6/10
Pleasant
05 Feb 2024
William
Probably a good place to stay if you’re going to and from the airport. Not so great for a romantic getaway. Noisy, busy, people up and down halls all hours of the night.
Leisure Partner
10/10
Exceptional
16 Jan 2024
Terri
Everything was great. Last day there was a frozen pipe broke and the lobby was flooded. No one's fault, just had wet shoes with freezing temps outside.
Friends_and_family Family
10/10
Exceptional
30 Oct 2023
William
Nice place, convenient, clean, modern.
Leisure Partner
10/10
Exceptional
22 Oct 2023
Thaddeus
Modern and convenient location
Business_and_leisure
8/10
Excellent
07 Oct 2023
Daniel
Excellent staff. Building maintenance could use some help. For the price of the stay I was expecting a little more. Bathroom door wouldn't slide, door also falling apart where it hit counter, tile base falling off and sink drain looked like it had seen better days.
Leisure Partner
10/10
Exceptional
27 Sep 2023
Terri
We lived our time here. Will definitely be back.
Partner
10/10
Exceptional
20 Sep 2023
Dennis
First time I've stayed at Aloft and I was very pleased. Beautiful rooms. Very convenient.
Business_and_leisure Family
10/10
Exceptional
10 Sep 2023
Joan
We were delayed in Cleveland-cancelled flight. the Aloft was perfect. Convenient to the airport. Very comfortable rooms. A great well stocked bar and a store with all kinds of snacks and food. Plus, free coffee. There is also a nice restaurant next door. Staff was great and very helpful. Really loved this hotel.
Business Partner
10/10
Exceptional
25 Aug 2023
Bryant

ALoft for the WIN

Wonderful stay and the absolute BEST hospitality! Love the host there
Business
10/10
Exceptional
14 Aug 2023
Demonte
This hotel has a great atmosphere. The staff is very attentive.
Leisure Family
10/10
Exceptional
01 Aug 2023
David

Great Hotel

Hotel was great. The front desk staff were very friendly and helpful. Tony took us to the airport and he was great to talk with during the ride. All around an A+
Friends_and_family Family
10/10
Exceptional
14 Jul 2023
REBECCA
Wonderful overnight stay with top notch service. On the way to the airport in the shuttle I received a notification that I had left my iPad behind. I called Patrick and he sent it on the next shuttle to the airport for us. Wonderful service that was very much appreciated.
Leisure Family
10/10
Exceptional
08 Jul 2023
Yusuf
Right off the highway. Clean
Business_and_leisure Family_with_children
8/10
Excellent
07 Jun 2023
Douglass
Has a neat vibe, but the room setup was not practical. The shower was slippery. The sliding door between the toilet and the sink was annoying as hell. The rooms were not quiet. Breakfast situation was lame.
Leisure Partner
10/10
Exceptional
12 May 2023
Cornelis A
A welcome change from the regular hotel room format. Hip, Clean, modern feel with Scandinavian flavor.
10/10
Exceptional
08 May 2023
Brien
This hotel was conveniently located from the highway and was close in proximity to a lot of shopping and restaurants. The room was spacious, and the staff was very friendly.
Leisure Family_with_children
10/10
Exceptional
16 Apr 2023
michael
Everything is in order. A good rate it’s the next door as well. Best is 24 hour bus to airport.
Leisure Self
2/10
Poor
18 Mar 2023
Theresa
No hot water stove does not work
Leisure
8/10
Excellent
07 Mar 2023
Karen
Bar area noisy but otherwise ok, suggest getting a room away from this area
Leisure Self
10/10
Exceptional
21 Feb 2023
William

Enjoyable Stay

We enjoyed our stay. We had to catch a 6:00 a.m. flight & there was no issue catching the shuttle. We were able to leave our vehicle at the hotel for $50 for up to eight days (this isn't clarified anywhere on the Hotels.com listing). Our trip was five days, so it was definitely cheaper than any if the other lots. A 20% discount at the restaurant next to the hotel was an added bonus! We'd stay again, no doubt.
Partner
4/10
Poor
20 Feb 2023
Michelle
I was very dissapointed with the ammenities, that there was no room service. I checked in at 6:00pm and checked out arount 200pm because the ice machine was not working and everyone was slamining door to get to the 3rd or 4th floor for ice. I did not know any tv stations. I could not contol the heat or air in room it was freezing. When i called for ice she was very nice and food was good. When I asked to be moved to another room NO ONE answered the phone.
I will not recommend the Loft and I would like my money refunded for an awful stay.
thank you
MICHELLE
Leisure Self
10/10
Exceptional
06 Feb 2023
Melissa
The staff went above and beyond for guests!! Great atmosphere!
Leisure Self
8/10
Excellent
30 Jan 2023
Anita
Nice stay. Staff very friendly.
Partner
6/10
Pleasant
17 Nov 2022
Staci
Ceiling in room & hallway looked patched/repaired, bubbled from some type of previous water damage which had me worrying how much mold I was breathing in. The carpet cleanliness was questionable - I guess it's \"pet friendly\" (?) because there was dried dog poop under the bench below the TV. The toiletries were heavily fragranced with synthetic chemical scents and there was a strong cleaning smell (? or maybe leftover from toiletries) to the room itself. Not for anyone with sensitivities to mold / chemicals / fragrances / animals etc. It was an accessible room and that in itself was up to par but it was positioned at the very end of a long thin hallway through an interior door that might not accommodate electronic chairs and you'd have to enter from the side of the building with help from hotel staff as you can't use your key card to enter that door - exit only. If you weren't looking very hard and had a short stay - it seemed clean and modern enough. Probably better than most other options. Sigh.
Leisure Self
10/10
Exceptional
30 Oct 2022
SHIMAN
Ordered 1 King but provide 2 Queen.
Business Self
8/10
Excellent
24 Aug 2022
Mary

Excellent Service but mattresses too hard

We stayed because we were catching an early flight. Service was amazing. My only complaint was the mattress. Neither my husband or I slept well and were sore the next day for traveling.
Partner
10/10
Exceptional
15 Aug 2022
Shannon
Check in was easy and the front desk clerk was super friendly. The room was neat and clean. Loved having options for food, drinks and entertainment right on premises.
Leisure Partner
10/10
Exceptional
23 Jul 2022
timothy
Close and convenient to the airport
Business Family
10/10
Exceptional
22 Jul 2022
Mickey
Nice place to stay
8/10
Excellent
10 Jul 2022
Steve
Decent place. No breakfast for price. 2 night stay. Cleaning people a little too loud in hallways early each morning. Could use a little more professionalism.
Leisure Self
10/10
Exceptional
05 Jul 2022
Steve
Just needed a place to crash for the night and this worked great. Convenient location, friendly staff and clean. Careful when checking out through Expedia though as we attempted to select that we wanted breakfast included but we informed the next morning that it was not!
Leisure Pet
10/10
Exceptional
23 May 2022
LOREN
Stay was nice. Would recommend
Leisure Self
10/10
Exceptional
19 Apr 2022
Joseph
Very accomodating, modern hotel is good condition
Friends_and_family Family
10/10
Exceptional
15 Apr 2022
Noreen
Staff was very helpful.
Leisure Family
10/10
Exceptional
08 Apr 2022
Verified traveler

Great Location and Accommodations!

We had a large group for an event at the IX Center and needed multiple rooms for 4 or more people. The Aloft staff was very friendly and gave us connecting rooms on the first floor, each with two beds. The walk-in shower was a REAL PLUS, as were the comfortable beds, fridge, closet shelving, and daily housekeeping. The kids also loved the pool and weight room. The hotel itself was across the expressway from a lot of great restaurants and only 10 minutes from the Airport/IX Center. Everything about the Aloft and location were great. Our only complaints were the thin walls and rowdy crowd at the bar down the hall that made it hard to fall asleep on one occasion, and the fact they didn’t offer a free continental breakfast. Overall though, our stay was very comfortable and pleasant. I’m sure we’ll be back with our group again next April.
Business
4/10
Poor
21 Mar 2022
Rheannon
As a nice treat of relaxation, we decided to book a room here and make a day of the boat show and Cleveland. When we got to the hotel, we were exhausted and were looking forward to a hot shower and relaxing. The hotel is clean and very modern. I have no complaints at all with that. However, we literally got 2 hours of sleep. You can hear EVERYTHING from EVERY direction. The doors to the room are very heavy and they slam shut quickly. Most of the evening we heard room doors slamming shut and footsteps—not even people being intentionally loud. The doors as I said were extremely heavy and slam shut very quickly. The pocket door to the shower/toilet does as well. Above and on each side, that is what we heard all night. You can very clearly hear conversations and the dinging and opening of the elevator doors. Just after being able to fall asleep around 2am, an alarm went off at 415am. It was so clear that I thought my partner set alarm and he thought the same for me. No, it was the room upstairs. How do we know? We could hear the discussion of catching a flight and can hear each and every foot step, toilet flush, and showers that were taken. This isn’t anything to do with the personnel that work there, as Mila at the front desk when checking in was very friendly. It’s a complete design flaw and a completely annoying and disappointing one as well. We ended up cancelling our plans for Sunday just to make the drive home and sleep!
Leisure Partner
4/10
Poor
19 Mar 2022
Summer

Disappointed

Checkin at 8:00pm or so after long day of visiting local colleges. Although front desk representative was friendly she only offered first floor room. The room was facing parking lot, had chipped paint in walls with stains. Bathroom and shower did not appear to have been cleaned thoroughly. Loud neighbors and woken up at 6:00am to dogs barking in adjoining room. The breakfast items were over priced and not appealing, $8.00 for pre-made breakfast sandwich. Other then the first front desk clear encountered upon checkin, not other representatives were friendly, no acknowledgement entering and exiting the front lobby. I was disappointed, as I paid a little more then usual to stay at Aloft, so that my son would have a great experience.
Friends_and_family Family
10/10
Exceptional
20 Feb 2022
Taylor C.
Everyone was super nice and welcoming
Leisure Partner
6/10
Pleasant
30 Jan 2022
Mark
THE GOOD - The room was clean and the bed was firm and comfortable. Pillows were also good. Located near the airport, mall and plenty of restaurants. Easy interstate access.

THE NOT SO GOOD - The door to the bathroom has no latch and would not stay shut. The room is designed so that the light in the toilet/shower area shines into the sleep area through an opaque section in the wall. There is no shelf in the shower for personal items. The common areas in the hotel are not very clean. No breakfast.

For $150 there may be a nicer location to stay that includes breakfast.
Leisure Family
10/10
Exceptional
09 Jan 2022
Nadia
Clean, modern, friendly staff!
Leisure Family
6/10
Pleasant
04 Jan 2022
Bruce
Great amenities. Only interaction with staff was at check-in. It was ok. Just went through the motions. Nothing special.
Business_and_leisure Self
10/10
Exceptional
03 Jan 2022
Verified traveler

New Year Stay!

Loved everything about our stay! Friendly staff, clean environment!
Partner
8/10
Excellent
22 Nov 2021
Jacob
Always a nice place to stay
Leisure Self
10/10
Exceptional
11 Nov 2021
Kelly
Modern, convenient, clean, and inviting stay in Cleveland close to the airport and to great restaurants.
Leisure Family
2/10
Poor
09 Nov 2021
jennifer

Unwashed sheets !!!!!!

Hair all over the bedding. They do not wash the sheets or comforter between guests.
Self
6/10
Pleasant
30 Oct 2021
Michelle
Room had a weird smell to it.
10/10
Exceptional
07 Oct 2021
Yasmin
Breakfast was great. Staff super friendly. Accommodations modern, simple and clean
Leisure Self
4/10
Poor
01 Oct 2021
Elizabeth King
My room was right off the lobby/bar and it was loud. I had an early flight the next morning and finally went out to the front desk to ask about reducing the noise. The clerk was friendly and helpful - she ended up closing a door between the lobby and the guest rooms. The food offered in the lobby was processed or junk food with limited healthy options. The restaurant affiliated with the hotel was a bar and grill sort of restaurant. The room itself felt sterile and soul-less. I get what Aloft is going for but I think they miss the mark. It just feels like every other hotel chain with a few funky chairs and lighting fixtures.
Business Self
10/10
Exceptional
27 Aug 2021
Keith
Modern vibe
Leisure Self
4/10
Poor
23 Aug 2021
Elizabeth

Dusty room

The room was dirty. It was dusty and you can tell the floor wasn’t vacuumed at all. So it felt as if there was only a top level clean. There was also no soap in the bathroom. We asked for some and the front desk said the body wash was discontinued and they had a bar they could give us.
Partner
10/10
Exceptional
17 Aug 2021
Victoria

Loved it!

Loved everything about my stay! Can't complain!!
Partner

Location & surroundings

Aloft Cleveland Airport
5550 Great Northern Blvd, North Olmsted, United States

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Aloft Cleveland Airport

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