Name: Hostal Central Palace Madrid
Address: Plaza Oriente 2, Madrid, 28013, ES

10/10

Exceptional

14 Jun 2026

Alexandra

Had a fabulous time here! Having lived in Madrid for a couple of year, this was a perfectly situated location to visit the city !

Self

6/10

Pleasant

03 Jun 2026

dipak

Air-conditioning not very good

Self

10/10

Exceptional

17 May 2026

Juana

I didn’t check the elevator didn’t work she gave me the room on the 4 flour I want the room
The one I reserved From the picture with the window the one with the palace view- I took the one she gave me I was very tired got wet it was pouring - taxi got desperate next day and left me and couldn’t find the attendant and have to walk about 12 minutes to gran via to grab another taxi super inconvenient for me - love Madrid though been there more than once

Self

10/10

Exceptional

08 May 2026

Edwin

El equipo de trabajo de todos los turnos son Supet Exelente. La ubicación es exelente .SI Fuera nuevamente a Madrid me quedaría en este mismo hotel.

Partner

8/10

Excellent

05 Apr 2026

Rose Angelyn

The air conditioning was effective.

10/10

Exceptional

05 Apr 2026

Tanya

Absolutely loved, unfortunately booked through hotel.com who only mention outdoor balcony rooms so assumed getting that but got inside room, nenerless still fantastic, couldn’t ask for more helpful staff

Partner

10/10

Exceptional

03 Apr 2026

Maria Jimena

The staff was incredibly welcoming, and I really appreciated that my room was ready before check-in since I arrived early in the morning.

The room was clean, well-organized, and I loved the thoughtful touches like the coffee and the items in the fridge.

Even though I only stayed for two nights, I truly enjoyed my time. The location is amazing—so close to everything!

Check-out was quick and easy, which made the whole experience even better.

I would definitely love to come back, this time with my family :)

Self

10/10

Exceptional

24 Mar 2026

OVIAL

Wonderful

Friends

10/10

Exceptional

20 Mar 2026

Mark

Convenient , clean and friendly staff

Self

10/10

Exceptional

16 Mar 2026

ABIGAIL

We stayed one night and the room was clean. Staff was wonderful. Made our short trip a pleasant one.

10/10

Exceptional

10 Mar 2026

MARCIA

The staff was very helpful and friendly, the room was very clean. Location was absolutely perfect, literally in front of the Royal palace, plenty of places to eat.
My only complaint is that the breakfast is not included in the price and you have like 3 options.

10/10

Exceptional

08 Mar 2026

Michele

Staff were amazing, very friendly and polite, especially Alina who welcomed us before we even got there...
Breakfast downstairs was very good value and tasted great so recommend it. Rooms were exactly as described and very comfortable

Friends

8/10

Excellent

01 Mar 2026

Patrizia

Lovely big room, very kind staff. Everything went well.

Family

10/10

Exceptional

25 Feb 2026

Mara

Amazing location, amazing staff. I really recommend this place.

10/10

Exceptional

06 Feb 2026

johnard

Staffs are friendly

Leisure

10/10

Exceptional

05 Feb 2026

oscar

Rooms were clean and the hotel location was excellent. The staff was amazing as well.

10/10

Exceptional

22 Oct 2025

Laura

.

Leisure Self

10/10

Exceptional

27 Aug 2025

Annette

The staff were great. It was a good location and everything worked well. I thought the single bedbwas a tad small but it sufficed.

Leisure Self

8/10

Excellent

03 Jul 2025

Charris

Clean. Restaurant in front of hostel.

Leisure Self

10/10

Exceptional

18 Jun 2025

Gabriela

Great place all close buy will come ahain

Leisure Self

10/10

Exceptional

10 Jun 2025

Nikhil

Amazing location and value for money

Leisure Self

10/10

Exceptional

23 May 2025

Cecilia

Amazing Hotel

We love the view of the palace. The receptionist is very helpful. The breakfast was great. We'll stay there again for sure

Partner

10/10

Exceptional

28 Apr 2025

MARK

Perfect location and great staff.

Couldn't ask for a better location. Right across the road from the royal palace and a metro station just round the corner. The hotel staff were very friendly and helpful. My room was clean and the bed was very comfortable. Very happy with my stay here and if I was to return to Madrid for another holiday I would be more than happy to stay here again.

Self

8/10

Excellent

25 Apr 2025

Danielle

Quirky hotel i

Hotel is in a beautiful and excellent location. Best thing about the place! Next was the staff…very friendly, accommodating, attentive. Our room was huge and looked like it had been recently remodeled to suit a family or longer stay; there was kitchenette with a high table and stools, a sink and cabinets with some kitchen-type items but no stove. Although the bathroom was modern and very clean, it was oddly tiny compared to the main room. And we had a single window in the corner that looked down into the atrium, so the room was just dark. Other than those quirks, we enjoyed our stay.

Friends_and_family Family

8/10

Excellent

22 Apr 2025

Fernando

Fair deal for the price in the old quarter of Badajoz.

10/10

Exceptional

03 Apr 2025

Alison

Our room was wonderful with a fantastic view of the Royal Palace and the beautiful gardens in front of it. The gracious staff could not have been more helpful and we cannot wait to go back!!!!

Leisure Partner

10/10

Exceptional

26 Mar 2025

Verified traveler

Definitely recommend

Amazing location!! Dont think you could pick a better area to stay. Excellent value. Stairs to facilities were steep, so not ideal for someone who may struggle accessing. However, if this is not an issue, this is perfect. Great find for price!!

Self

10/10

Exceptional

27 Feb 2025

Gabriela

Great location, great attention, good price!

10/10

Exceptional

23 Nov 2024

David

The building is well maintained and is aging well, just across the way from the Royal Palace and the royal theatre/opera house next door. A wonderfully efficient staff fulfills every request. This is in a charming area far from the bustle of the city.

Leisure Partner

8/10

Excellent

07 Nov 2024

veronica

I actually liked the ladder access to the bathroom; it made it interesting. The room was ok, nothing special. I did not have a view but that was fine since I only stayed one night. The best part was the staff. The young lady who checked me in was lovely..I forgot her name. The man who checked me out was very kind in helping me secure a cab to the airport. He wanted to make sure I was safe and cared for. I wish I had their names cause they made up for the lack of view. Thanks:)

Leisure Self

10/10

Exceptional

25 Oct 2024

Yuen Sen

Good location next to Royal palace. Easy to walk to most locations. Single room which require stairs to reach toilet. Fine for me but might not suit everyone. Interior is a bit dated but it works.

Leisure Self

10/10

Exceptional

23 Oct 2024

Corinne

Love, love, love it here! Amazing location in the middle of everything you need for a great vacation and the staff was amazing to us! Highly recommend!!

Leisure

10/10

Exceptional

18 Oct 2024

Eduardo

Excellent stay!

Leisure Family

10/10

Exceptional

22 Sep 2024

Robert

Perfect location right by the palace. Extremely kind and helpful staff.

10/10

Exceptional

04 Sep 2024

Yvonnie

Wonderful property just across the palace. It was like having the royal gardens in your front yard. Great restaurants around the area. Very easy and safe to walk around at night.

Leisure Self

8/10

Excellent

01 Aug 2024

Stacy

Fantastic location. Our room was set up with a full kitchen but no utensils, towels, plates etc so largely pointless to have the kitchen. Floor tiles were loose throughout, no amenities such as lotion, tissues. Desk staff friendly, room was massive. Across from the palace and minutes to restaurants and shopping.

Leisure Partner

8/10

Excellent

11 Jun 2024

Kim

Nice hotel, great location, nice room and helpful staff

10/10

Exceptional

04 Jun 2024

Mary

The location was excellent. We were able to walk everywhere we wanted to go. Lots of great restaurants nearby.

Leisure Partner

10/10

Exceptional

15 May 2024

Jessie Momoe

Staff was lovely

Leisure Self

10/10

Exceptional

24 Apr 2024

Sadiel

Location is excellent. Personnel very efficient and friendly

10/10

Exceptional

29 Jan 2024

Daryn

Beautiful property with great staff in perfect location. Can’t wait to go back and stay there again!

Leisure Self

8/10

Excellent

18 Nov 2023

Reinaldo

Walk distance to attractions and metro station

10/10

Exceptional

10 Nov 2023

ken

Great location. Very friendly and helpful staff

Leisure Partner

10/10

Exceptional

03 Nov 2023

Xian

Nice and clean place, very helpful staff , location is unbeatable

4/10

Poor

20 Oct 2023

Marcus

Avoid room 106

A challenge to find the lobby to start off with, but a warm welcome was given. On returning to my room 106 early evening l could hear the noise of a really load extractor fan, so loud that even with ear plugs in you could hear it. I spoke to the man in receptor and he said it would stop around 23:00 and that was that - asked for a room change but nada - very little concern for what must be a regular occurrence as it can from a restaurant kitchen below

Business

6/10

Pleasant

05 Oct 2023

Saul

No hot water, low budget furniture, but the staff very friendly and location is excelent.

Leisure

10/10

Exceptional

02 Sep 2023

Gordan

Excellent staff and nice room!

Business Self

10/10

Exceptional

27 Jun 2023

Therese

I would like to personally thank Alina for her kind and warm welcome when we arrived at the hotel. The staff are simply amazing and we are so appreciative.

Leisure Partner

10/10

Exceptional

15 Apr 2023

Lita

Location was the best

Leisure Partner

6/10

Pleasant

15 Oct 2022

Lori

I think the whole place is under construction so it was kind of a weird time to stay there.

Partner

10/10

Exceptional

12 Oct 2022

Svitlana

Staff was very friendly and they took care of every request I had .

Business_and_leisure Self

8/10

Excellent

03 Oct 2022

Paula

Very helpful staff.

Leisure Self

8/10

Excellent

26 Sep 2022

Virginia

Pleasantly surprised. It’s old but beautifully decorated, the suit had a perfect view of the Royal Palace and was filled with antique furnishings.
The staff was friendly and helpful, specially Jose who was on duty most of our stay. The only bad thing if you want to be picky was that as an old building it had a funky smell. We kept the AC on and the problem was solved

Leisure Partner

10/10

Exceptional

13 Sep 2022

Alison

The hotel was in a fantastic location, and although the area was bustling, the double glazed windows made everything quiet. Bed was super comfy

Leisure Partner

10/10

Exceptional

19 Jul 2022

Brady

Was a great last minute stay.

Leisure Self

8/10

Excellent

08 Jun 2022

Verified traveler

Good central location. Royal palace is 10 second walk away. Despite being near a popular spot, it is quiet.

Downside is the room with the bathroom upstairs (its a separate landing). To access you go up 10 stairs, of which are at about a 70 degree angle so you need to be in good shape.

Staff very friendly, gave map and showed where to go, best places.

Room very clean, with daily cleaning (if you choose)

For price and location, 4 stars. Would be 5 stars if the bathroom was easily accessible (which they said they are working on updating)

Self

10/10

Exceptional

26 Apr 2022

Karen

The staff were so helpful!!!

Leisure Self

10/10

Exceptional

05 Jan 2022

Vina

Excellent staff. It was pleasant to come back to after a long day of exploring. Property itself was in a great central location.

Leisure Friends

10/10

Exceptional

28 Oct 2021

Charles

October 2021

Perfect location, spacious room, helpful staff, air conditioning a bit loud otherwise couldn’t be happier with our choice

Partner

8/10

Excellent

16 Oct 2021

Samuel

The staff was great and helpful, even offered to retrieve and print my PCR test results when I could not receive them from my email account.

Partner

8/10

Excellent

22 Aug 2021

Jose A

Madrid centro

The Hotel is well located at the center of old Madrid, very close to the very famous restaurant and iconic places. The Hotel is renovated and is Ok, simple, no luxury and well surrounded by restaurants.

Partner

10/10

Exceptional

16 Jul 2021

Verified traveler

Excellent stay at Central Palace Madrid - the location is perfect for sight-seeing. It’s in a stunning location, right off of the park leading to the Palace, and you get a Palace view every time you return to the hotel!

Leisure Family

8/10

Excellent

13 Jul 2021

Csaba

Good stay for the price

It was nice, clean. Design was ok. The only issue was with the noise from reception and smokers in the courtyard so we couldn't really sleep well, but it was managable.

Partner

10/10

Exceptional

07 May 2021

Verified traveler

the Central Palace Madrid was a perfect location convenient for exploring the city. It was safe and the staff were super friendly and helpful.

Leisure Self

8/10

Excellent

24 Feb 2020

Varudh

Great location!

Great location... I felt I overpaid, the room felt very empty and dull. Bed was pretty okay and comfy. Our room was right behind the front desk office so that was kind of weird. My friend said he got a way better room for the same room type so I felt I overpaid. I recommend no need to get a room with a view. Get a basic room and go explore. The view is nice but not worth the price difference.

Self

10/10

Exceptional

08 Feb 2020

Vanessa

We had a wonderful stay at this charming property, we highly recommend. The location is great, we walked everywhere and there is a metro around the block. The Plaza Oriente is beautiful, the Royal Palace is in front of the plaza. The cafe downstairs for breakfast is charming, don't expect a huge breakfast, it offered several choices of variations of continental breakfast. Try the bread with tomato/ olive oil , pleasantly delicious, fresh squeezed OJ and great coffee. BTW the taxi we took from the airport (30 Euros) couldn't drop us off in front , the area is a no car zone. We just walked a short distance. The room was a large inner room (504) sparkling clean, it was very nice to have a small bottle of Cava and red wine complementary. We were a bit warm and opened the window to an inner courtyard , it was a little noisy ( I always travel with ear plugs and a mask so I was fine). All reception staff was very pleasant and accommodating. Alina checked us in and recommended several places ( Cafe de Chinitas for flamenco (great) and Chocolateria San Gines (must go). When leaving they called us a taxi that was able to pick us up in front. Madrid is a lively, beautiful city with amazing food (dinner is late) bring comfortable walking shoes. We would absolutely return to this Hostal but would try to have a room with a view ( the plaza is beautiful).

Leisure Partner

10/10

Exceptional

06 Feb 2020

CLAUDIO

Good clean and friendly staff

Partner

10/10

Exceptional

11 Jan 2020

Jesús Alejandro

Todo excelente.

Partner

8/10

Excellent

22 Dec 2019

Oliva

Lovely, clean, beautiful location. I would definitely stay here again. It would be nice to include concierge or porter service- I had sent query emails that were not responded to prior to my arrival. Highly recommend for solo/romantic travellers.

Business_and_leisure Self

8/10

Excellent

15 Dec 2019

Ronald

Great lovation

Great location, near restaurants, shops and he palace. Very comfortable room. The only negative was our room was next to the reception desk and was noisy.

Partner

10/10

Exceptional

10 Dec 2019

Gail

Highly recommend this hotel

Fabulous location and friendly helpful staff. Our room was large and overlooked the palace.

Partner

4/10

Poor

09 Dec 2019

Verified traveler

Worse 3 nights rest ever!

This hotel actually had good reviews when we did research the checked it out. After arrival we noticed hair all over the floor from the previous stay but overall the room was clean and appeared to be a good deal. The second you lay on the bed the pillows are hard as rocks and you are only given two. The Matress was also hard as a rock so may as well been sleeping in the floor Instead of the bed. About 5-6 am the morning the noise begins which is constant till the end of the afternoon basically. We were given the room right next to the front desk which has got to be the loudest most ignorant location for a room of any hotel in Madrid. I would not recommend this property to anyone who appreciates a good nights stay. If you need a water bottle the front desk will offer your only one for two people but after asking a second time they will give two with an attitude as if you have asked for gold. Get this property up to sleep and close the room next to the front desk and maybe you will have a small chance. On a good note the view was decent but I’ve seen better in Madrid.

Partner

10/10

Exceptional

09 Dec 2019

Lois

Fantastic Fantastic Fantastic

Fantastic stay. Hotel so central, had a wonderful view of the palace.
Shops restaurants all within walking distance, couldn’t have been better.
Hotel spotlessly clean, staff friendly and helpful.

Partner

10/10

Exceptional

07 Dec 2019

Judith

The hospitality was amazing !! you cannot beat the view of the palace and location. I would stay here again. Accommodations were extremely clean. Loved this place. My only complaint was the mattress was extremely firm and I’m did not find it comfortable.

Partner

10/10

Exceptional

30 Nov 2019

waiman

The room is spacy, clean and neat. Staff are very friendly and helpful. Location is excellent, surrounded by many restaurants and historical sites. The Royal Palace is a neighour just across the street. Hundreds of touring group passing by. .Am glad to choose this place.

Self

10/10

Exceptional

28 Nov 2019

Gwendolyn

Great location in Madrid!

We’ve stayed in 3 different hotels in Madrid and so far this is our favorite! The location is amazing and the staff is very friendly. The room was super clean and the decor is simple but pretty. We had a room with a view of the palace. The view was partially blocked by trees but it was still really nice to open up the windows and see the plaza. I would definitely stay here again.

Partner

10/10

Exceptional

19 Nov 2019

James

One for your Bucket List

Located in a quiet spot but central location by the Palace. Lovely old building, beautiful room with everything you could need within a five minute walk.

Partner

8/10

Excellent

03 Nov 2019

Verified traveler

Parking is just in the public parking garage. The place is a bit hard to find, as its not well marked, and you have to go inside a deeper building. But the rooms were nice and comfortable.

Leisure Family

10/10

Exceptional

27 Oct 2019

Megan

Great apartment!

We had a wonderful stay in Madrid. Great location, our room was clean, spacious and quiet, what more could you ask for?

Partner

10/10

Exceptional

24 Oct 2019

SoonJa

Overall, it was very comfortable stay. Room was so clean and location is very good. Only one thing I would like to ask to improve is bed. The single bed was so small so it was uncomfortable.

Self

10/10

Exceptional

21 Oct 2019

Verified traveler

Great location but not easy access to hotel good room but no amenities great value

8/10

Excellent

15 Oct 2019

Carol

Really a lovely and charming surprise. Great location surrounded by wonderful cafés and restaurants. A lot of old world charm in the building and in the room. Very clean laid out very well. My only complaint the floors are beautiful hardwood but because there’s no carpeting you can hear the people in the room above you every time they walk

Leisure Self

10/10

Exceptional

07 Oct 2019

Eloisa

Excellent location, we could do most of the sightseeing on foot! I strongly recommend this hotel!

Friends_and_family Family

8/10

Excellent

30 Sep 2019

Michael

Good location, lovely balcony and view over the square. Great shower and a comfortable bed. A very bland room though, essentially just a bed in a quite large room, a few things on the walls a couple of simple pieces of furniture would have made it stunning

Leisure Partner

10/10

Exceptional

30 Sep 2019

Dahlia

Superb location and comfort

Beautiful place and very comfortable room. Staff were excellent and very welcoming. Superb location to get around Madrid. We would definitely stay here again.

Partner

6/10

Pleasant

30 Sep 2019

Verified traveler

The stuff was friendly. Location is great! The room was large but the bathroom walls around the sink dirty. The shower drain didn’t work properly. At first we were given room 102, next to the front desk office. Very noisy! We were offered another room after we asked. It was much better.

Leisure Family

8/10

Excellent

28 Sep 2019

Verified traveler

Very atmospheric area of Madrid

Spacious room in a very nice area of Madrid, close to the Opera Metro and eating establishments.
Water supplied on first day appreciated as was welcome drink. Bed was a little hard and the breakfast was poor given the room rate. We haven't stayed anywhere before where the included breakfast was only i cup of tea or coffee, one slice of toast or one pastry and glass of juice. Normally continental breakfast has some cereal. All other hotels we stayed during our trip breakfast was much more generous.

Partner

10/10

Exceptional

27 Sep 2019

Denise

PERFECT LOCATION

Everything was fantastic! We did have a car and the underground parking entrance is steps away from the front door. Parking was incredibly expensive which had nothing to do with the hotel.

Partner

10/10

Exceptional

23 Sep 2019

Verified traveler

This place is right where you want to be if you are going to see everything Madrid has to offer. It's within walking distance of everything. The staff is so friendly and helpful, you can check in early if your room is ready, if not they'll hold your bags while you go explore Madrid. The bed wasn't super comfortable, but there's air conditioning and a nice shower in a private bathroom. I will definitely be coming back here!

Leisure Self

10/10

Exceptional

12 Sep 2019

LORENA C

Amazing stay!

The location is amazing, the rooms are huge and very clean, recently renovated... staff was very friendly and accomodating, we would stay here again... thank you!

Partner

10/10

Exceptional

09 Aug 2019

Verified traveler

Super cute room and helpful staff. Microwave, electric kettle and sink in the room made it possible for us to have breakfast in the room and that was great.

Leisure Family

10/10

Exceptional

23 Jul 2019

Hong

Great location.

Great place. Friendly and professional staff. Spectacular location. Worth every single dime and more.

8/10

Excellent

23 Jun 2019

Verified traveler

Excellent location and large room! The only downside was being on the 1st floor - the view was lovely but it was very noisy with the restaurants below.

Leisure Partner

10/10

Exceptional

18 Jun 2019

Verified traveler

Excellent in every respect. This hostal is like a treasure, a jewel int he very heart of Madrid; I guess once you find it you keep on connected forever. To me there wion´t be any other place to stay.

Business Self

10/10

Exceptional

16 Jun 2019

Jorge

Great location

Surprisingly nice accommodations in prime spot.

10/10

Exceptional

08 Jun 2019

Verified traveler

Very quiet location opposite the Royal Palace, within walking distance or easy Metro journey to all we wished to achieve.

Leisure Partner

10/10

Exceptional

04 Jun 2019

Verified traveler

It's beautiful & near to everything. We had a wonderful view of the Palace.

Leisure

8/10

Excellent

01 Jun 2019

Verified traveler

Good location with convenience

It's a bit of challenge to find the property at first. The location is very good, close to metro with great view, lots of restaurants around. Room is in very good condition, new and clean. Overall experience is good. Will come back!

Partner

10/10

Exceptional

27 May 2019

Dr Jacqui

Fantastic room with balcony overlooking the palace. A complimentary bottle of bubbly to welcome you and multiple restaurants locally to choose from. A great place

Partner

8/10

Excellent

26 May 2019

Verified traveler

Location, location, location

This hotel was in a wonderful location near the centre of Madrid. We were walking distance to the food market and also the main shopping area. It was also close to a metro station. We felt safe walking around here at night after a late dinner. The room was large and clean

Partner