Name: Cuale Condo Retreats
Address: 561 Aquiles SerdÃ¡n Emiliano Zapata, Puerto Vallarta, 48380, MX

8/10

Excellent

26 Jul 2026

james

Staff great! Lucy is a jewel. Great pool area and rooftop amenities. The morning pastries, fruit and coffee great touch. Rooms very spacious with good beds. Very enjoyable stay!!

10/10

Exceptional

08 Jul 2026

Sonia

We had an amazing 2 weeks, clean modern establishment and the most excellent staff. Rooftop is gorgeous and so well made, nice pool, hot tub, lounging.

Partner

10/10

Exceptional

06 Jun 2026

Richard

Great room, great staff, rooftop pool and lots of restaurants nearby.

Partner

10/10

Exceptional

28 May 2026

Fikre

One of the best well run condo style properties I have stayed in PV over the years. Very clean, spacious rooms and the property is well organized and run in a very quite corner of the romantic zone, yet accessible and close to everything. Very friendly staff who promptly respond to all inquiries. I will definitely be returning to this place!

Self

10/10

Exceptional

18 Nov 2025

Jared

Clean, quiet and tranquil. Would stay again for sure.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Candace

We love this place. 2nd time here. Already booked for our 3rd. Highlightscare Lucy, she is always cheerful and helpful. And Frieda, the complex's cat. We love her!!

Leisure Partner

10/10

Exceptional

21 May 2025

Wayne

I recently had the pleasure of staying at Cuale Condos from May 16 to May 21, 2024, and I must say, it was an outstanding experience. I would rate my stay a perfect 10 out of 10.

The highlights of my visit included the refreshing pool, which was perfect for relaxing after a day of exploring. The condo's location was fantastic, offering easy walkability to a variety of restaurants, making dining out both convenient and enjoyable. The staff at Cuale Condos were exceptionally friendly and helpful, adding a warm touch to the overall experience.

The room and accommodations were beautiful, providing a comfortable and stylish retreat. Every detail seemed thoughtfully arranged to enhance our comfort, and the great accommodations truly made our stay memorable.

I encountered no issues during my stay, which speaks volumes about the quality and management of the property. I highly recommend Cuale Condos to anyone looking for a pleasant, hassle-free stay in Puerto Vallarta

10/10

Exceptional

26 Apr 2025

Justin

The most amazing staff and owner, they were incredibly hospitable. We will definitely be returning in the future!

Leisure Friends

10/10

Exceptional

26 Apr 2025

Jeffrey Hugh

This is a beautiful condo. I enjoyed everything about my stay here. The area is very walkable and lots of good restaurants nearby. The rooftop pool is incredible.

Leisure Self

10/10

Exceptional

26 Apr 2025

Christopher James

Clean rooms, friendly and attentive staff, nice amenities! ⭐️⭐️⭐️⭐️⭐️

Leisure Self

10/10

Exceptional

14 Apr 2025

Thomas

This property exceeded our expectations! Wonderful host/owner and the 3 staff members were top notch. Would certainly recommend to anyone and would definitely return!

Leisure Partner

10/10

Exceptional

03 Mar 2025

Jason Thomas

Loved this property. Modern, clean, easy walk to the Romantic Zone and close to the Cuale River where you can walk over a suspension bridge an explore other other parts of PV. The staff are the best!
Also, the rooftop pool, lounge and kitchen area are next level. Would absolutely return and recommend to everyone!

Leisure Family

10/10

Exceptional

22 Dec 2024

gregory

Had a week stay in |December and Jacob and his staff, Lucy, Laura and Salvador are top notch. Professional, courteous and friendly. They will attend to any needs in a friendly manner. Suites and facilities including roof top pool and area are second to none. Left suitcase at taxi stand at airport, Jacob made 2 trips to airport to finally retrieve it! Highly recommend!!

Leisure Partner

10/10

Exceptional

05 Nov 2024

Ron

The resident cat Frieda was an added bonus to an otherwise perfect accomodation. Rooms were beautiful. The pictured don't do them justice, and the rooftop pool is fantasic. We have already booked again for next year.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Michael

From the time we arrived until we left we were treated like family not guests definitely a lot more personal and friendly than staying in a large hotel. From the rooftop pool and hot tub to the well equipped rooms everything was top notch, this is definitely great value for money. The rooftop pool has a wonderful view of the surrounding hills and forest, and the old town of Puerto Vallarta and was a great place to cool off on a hot day. With many restaurants and stores close by, also a market selling local crafted goods and souveniers a short walk away alongside the Cuale river, which leads to the Malecon which follows the ocean with many more restaurants, goods and souveniers.
Everybody was extremely helpful and accommadating if we needed anything all we had to do was ask. Definitely a trip to remember thanks Jacob, Alberto, Lucy, Sal and Lara.

Leisure Partner

8/10

Excellent

23 Oct 2024

Catherine

Cuale Condos is a modern condo on the edge of the Zona Romantica. We were steps away from the Mercado Municipal (Farmer’s Market) Emiliano Zapata, a traditional market with fresh produce, meat & fish, street-food stands, la tortilleria, and more.

We were an easy walk to so many restaurants and taco stands. (Can I talk about the food?) The malecon was only about a 10 minute walk away.

Inside, the suites were a good size and were tastefully decorated. The bed was super comfortable. My only complaint would have been the lack of clothing storage in our suite, but every suite is different and some suites did have quite a bit of storage. If this is important to you, look carefully at the pictures, or ask the host for a recommendation. By the way, the host, Jacob was amazing! An expat from California, he has lots of recommendations of what to do, where to eat, etc.

While we are talking about the staff, Lucy, Laura, and Salvador were so friendly and made us feel very welcome.

The rooftop deck was so amazing! The pool was a perfect temperature (not too cold) and there was a hot tub that you could choose whether you wanted it to be just warm or actually hot. A good feature when the days are 30 degrees. There is also a relaxation zone with hammocks and shade. Coffee is provided in the morning, along with some sweet buns and fruit.

Leisure Partner

10/10

Exceptional

24 Jun 2024

Kathleen

Such a cute place. Location was perfect and the staff is amazing.

Friends_and_family Friends

10/10

Exceptional

22 Jun 2024

James

We really loved everything about our stay!

Leisure Family

10/10

Exceptional

30 May 2024

Ismael

Love this place Jacob was an excellent host

10/10

Exceptional

22 Mar 2024

Derek

Rooftop jacuzzi and pool, comfortable beds, friendly and helpful staff, and well appointed units, the staff at Cuale really think of everything. We had a fantastic time and I would jump at the chance to stay here again.

Leisure Partner

10/10

Exceptional

11 Mar 2024

don

Almost perfection.

The condo,the staff and the location are very good.The roof deck was amazing. The pool though small is salt water and heated.
The fruit and pastry in the morning is a bonus but we prefer to go out for breakfast.
The super bowl party was the highlight of our monthly stay.
The cons are very few and minor. We were there for a month and there was no beer opener or cork screw.We asked for a cork screw and were provided with one that was a little strange and I ended up buying one that I could use.
If I was rating Cuale condos out of ten I would rate them 9.5 only because I am a perfectionist who loves to drink wine and cook.

Partner

10/10

Exceptional

02 Nov 2023

Kim

Jacob, Lucy, and Laura were amazing! Quick reply to any/all messages. Clean towels were always brought when asked. The pool and jacuzzi were a bonus. Plenty of sunscreen, oil and after sun products available in the pool bathroom. There was fresh coffee, baked goods and fruit every morning. Can't say enough about this property. Will definitely stay again!

Leisure Partner

10/10

Exceptional

29 Oct 2023

Sabrina

This is definitely the place to stay!

We had an amazing stay at Cuale! The owner was awesome. Attention to detail was evident with little drinks in the fridge and cookies awaiting us at check-in! Our place was spotless. The rooftop was beautiful, and the staff was fantastic. Nothing negative to say here :)

Partner

10/10

Exceptional

13 Oct 2023

Michael

In all my travels, I have never enjoyed the level of care and attention that I received from Jacob and Lucy. From the first greeting to the last good bye they were exceptional hosts running a delightful property.
To be in Puerto Vallarta, close to the beach and its attractions, but to feel like you are actually in Mexico and not a tourist Mecca was wonderful.
The condos are clean, comfortable, very well equipped at very reasonable prices.
Stay here and you will not be disappointed, in fact you will be happy to have found a special place run by special people.

Leisure Partner

10/10

Exceptional

12 Oct 2023

bambi

Chalet Condos was fabulous. The condo was spacious and well appointed. Much larger than expected with a kitchen and two sitting areas as well as a bedroom. The rooftop area was amazing with a kitchen area, lots of sitting areas, pool and hot tub. Lucy was helpful and friendly. Easy walk to the beach and other Romantic Zone sites. We will be back.

Leisure Family

8/10

Excellent

12 Jun 2023

TingTing

Stayed there for a week with my husband and daughter. Jacob and Lucy were friendly and helpful. Especially Lucy, she is such a delight to be around. Property is close to beach but neighborhood is noisy, rooms were spacious and rooftop is cool. We also had this really friendly cat visit us everyday and my daughter loved it.

10/10

Exceptional

17 Feb 2023

Donna

The condo and property was exactly like the pictures on expedia.ca. we loved everything on the roof top. Jacob and all his staff could not do enough for us. They were so polite and answered any questions that we had. We will definitely stay here again.Thank You Jacob and your staff.

Donna&Randy

Leisure Partner

10/10

Exceptional

31 Jan 2023

Stacy

This property was absolutely perfect. The property was very clean, great sitting area upstairs, pool area was great. The photos online are exactly how the property looked and was maintained.

Jacob and Lucy were so friendly and super helpful. If you needed anything they we’re available.

It might be a little further back from the beach but definitely worth the short walk. Lots of foot traffic and felt totally safe.

If I had to suggest one minor improvement it would be that the kitchen could be a little better provisioned.

We will definitely be back.

Leisure Partner

10/10

Exceptional

24 Dec 2022

teresa

We loved the property, very comfortable and in a great neighbourhood. Lots of restaurants close by and very good. 8 blocks to the malecon. Short walk, would definitely recommend.

Leisure Partner

10/10

Exceptional

23 Nov 2022

Michael

Puerto Vallarta hidden gem!

Jacob was the best host that me and my wife could ever ask for. If you want a place that will make you feel at home look no further then the Cuale Condos. Clean, safe and a great deal. Tons of places within walking distance. This place will beat any resort!

Partner

10/10

Exceptional

22 Oct 2022

Matthew

Apartments are well-decorated and have everything you could need for your trip. The rooftop is full of amenities and is a great place to relax for a few hours. The property is within walking distance of all the restaurants and bars of Zona Romántica.

Leisure Friends

10/10

Exceptional

08 Oct 2022

Lesley

Jacob was an incredible host during our stay at Cuale. The pictures of the property don’t do it justice, it has old town charm with very modern facilities. The view from the terrace is gorgeous. We felt safe and close to all the action downtown. It is really easy to book an Uber and if you have questions Jacob and his staff is more than ready and willing to answer them. We will be recommending this place to any friends and thoroughly enjoyed our stay. Lucy and Laura do such a stellar job keeping the facilities clean. This place has a cozy B and B feel and I cannot rave about it enough!

Leisure Partner

8/10

Excellent

24 Sep 2022

jeffery

Jacob was very nice and very attentive to guests needs. The rooftop was lovely and very relaxing. There are some great options for food in the area which was nice.The neighborhood is very noisy and there isn't much insulation in the rooms so you hear everything happening around you, day and night. I'm a light sleeper so that was an issue for me. That's my only negative for the property.

Business_and_leisure Self

10/10

Exceptional

17 Sep 2022

Scott

Excellent facility in an excellent location. Housekeeping and staff were amazing!

Leisure Partner

10/10

Exceptional

28 Aug 2022

Rene

Fantastic place, there was some construction going on in some of the other rooms but for the most part I could work and do business meetings on computer with ear plugs. Mexico is louder area of the world because they are usually building and making things better! Super clean!!! Spacious well designed and decorated 1 bedroom apartments with excellent kitchen amenities- updated everything! Comfortable Mattress. Location Location. I would have liked a contact number or a way to text manager to ask questions- as front desk was usually empty- ?about where to find different things in the area- a post office, Art Galleries…Thank You, The Traveling Thx.

Business Self

10/10

Exceptional

16 Jun 2022

Valerie

We loved Cuale!! Our condo was exactly as it was pictured and Jacob and the staff have not missed a single detail! From the soft sheets & awesome high speed wifi to the lovely pool and morning pastries! It really is a hidden gem! Everything was fantastic. Jacob was very helpful in recommending some fabulous, local, off the beaten path restaurants and great with helping us navigate any transportation or other questions we had. We absolutely recommend and will definitely be back!

Leisure Friends

10/10

Exceptional

24 Dec 2021

Eric

A hidden Gem with the best host one could hope for

I booked a month stay at Jacob's place: Cuale Condo Retreats but only ended up staying 3 weeks due to Covid. I was so sad to leave early as his place was just amazing. Clean, spacious, equipped to the highest standards, but most of all, Jacob was the most amazing host I have ever had to deal with, and I am a world traveller, so that says a lot. He was warm and welcoming, he offered to refund half of the nights I did not use out of pure kindness and he was always keen to find out out he could make my stay even better.
His cleaning staff was super nice and super efficient and every detail was carefully studied and spot on. Jacob's place is a real find, in a quiet part of town and I want to thank him sincerelly and deeply for making my stay in Puerto Vallarta that much more special. All the best for the future, you can be sure to see me again soon.

Self

10/10

Exceptional

04 Oct 2021

Ashil

Jacob was great at communicating prior to and during stay. Lucy and Paty took good care of us each day. HIGHLY recommend!

Leisure Family

10/10

Exceptional

28 Jul 2021

Verified traveler

Beautiful place

Leisure Friends

10/10

Exceptional

22 Jul 2021

Verified traveler

We had an awesome time & had an awesome stay at this property! Jacob was on point & had answer to question unasked! It was beautiful scenery & enjoyable around the pool area or in the hammock w/a cup of coffee brewed for guest. We plan on going back yearly.

Leisure Friends

10/10

Exceptional

22 Jul 2021

Verified traveler

Very clean and organized.

Business Partner

10/10

Exceptional

20 Jul 2021

Verified traveler

Very clean property with excellent staff.

Business_and_leisure Partner

10/10

Exceptional

30 May 2021

Terrence

LOVE THIS PLACE!! Owner is great! Place was clean and very secure/safe. Great location. You'd be crazy not to stay here!

Partner

10/10

Exceptional

05 May 2021

Verified traveler

On point. That summarizes Jacob and his property. Very clean and comfortable beds. Close to the market and full kitchen for cooking. Clean bathroom with exhaust fan and bidet. Filtered water in your suite and ice. Brush your teeth from the faucet. Pool and hot tub are clean and refreshing. Easy to connect with uber and close to covid testing. Bilingual staff available to assist with your every need. Elevator to the top deck is convenient. We plan to vacation here annually. It was very clean and quiet- just what our body and mind needed.

Leisure Partner

10/10

Exceptional

03 May 2021

Verified traveler

If you love a gorgeous, well maintained place with FANOMINAL comfortable beds and a fantastic host with really great staff, this is it.

Leisure Family

10/10

Exceptional

11 Mar 2021

Michelle

Fabulous Stay

Right from check in to check out - Cuale Condos was top notch! Friendly and helpful staff, huge space, comfortable beds - everything sparkling clean. Too many amenities to even mention, but included filtered water throughout the building. The roof top terrace was absolutely fabulous! Full kitchen with ice machine, bbq, hammocks, nice clean pool and jacuzzi as well. Loads of seating both in the sun and shade. Strong, secure internet and reliable if you are doing any remote working. Such a great area and easily walkable to markets, restaurants and the beach. I highly recommend!!

Partner

10/10

Exceptional

06 Mar 2021

Verified traveler

Great amenities and attention to details. Loved this place.

Leisure Friends

10/10

Exceptional

11 May 2025

Chantal

Belle accueil chaleureuse pas nos hôtes. Belles petites attentions et très propres.

10/10

Exceptional

10 Jul 2024

Kazunori

日本からビジネスと観光できました。 4泊の滞在でした。とても素晴らしかったですスタッフの対応も施設の清潔さも言うことありません。日本人の方、是非おすすめです。
Pude hacer negocios y hacer turismo desde Japón. Fue una estancia de 4 noches. Fue maravilloso. No puedo decir lo suficiente sobre la amabilidad del personal y la limpieza de las instalaciones. Si eres japonés, te lo recomendamos encarecidamente.