Name: Hacienda De Vallarta Centro
Address: Insurgentes 322 Colonia Emiliano Zapata, Puerto Vallarta, 48310, MX

6/10

Pleasant

26 Jul 2026

Alejandra

The room was ready for us on time, and it was clean. The night we stayed, it was noisy and staff in the morning were loud as well.

10/10

Exceptional

20 Jul 2026

Eric

The hotel was just as advertised. clean, staff were helpful and kind. Location within walking distance to everything needed. Iw as amazed at how many people use the pool. The lobby is nice to sit in. The Wifi was good but be sure to check each floor for a separate router and log on. I initially was using the lobby router and it was weak, befor e I realized each floor has its own router advertised on the walls with separate QR codes per floor.

8/10

Excellent

28 May 2026

Kieran

The property is well-located near restaurants and the nightlife. Airconditioned. All the basics are provided. The room, bed, bathroom are all clean, but the room does feel very old and bare minimum. The staff were very friendly and helpful. Awkwardly small bathroom. The airconditioned stopped responding to the remote after a couple of days, and the staff tried to help but could not, so my last night I was very cold.

Self

6/10

Pleasant

27 May 2026

Alejandro

Good location

Friends

4/10

Poor

21 May 2026

Angelita

No lo recomiendo

4/10

Poor

18 May 2026

david

Room was so small and outdated. Way way way overpriced.

Self

6/10

Pleasant

02 May 2026

Maria

The rooms were very clean. The thing is we were on the 5th floor and no elevator. It did not say that on the description and my sister had had knee surgery so it was hard for her. We asked to change the room to the lower floor and they did move us the next day. There is no AC but there is a fan.

Friends_and_family Family

2/10

Poor

21 Apr 2026

Cory

Very run down. Nice staff but property’s best days were long ago

10/10

Exceptional

13 Apr 2026

Trudie

It was a great little Mexican hotel

Self

8/10

Excellent

07 Apr 2026

Scott

Charming authentic property in the heart of romantic district everything is easily walkable. The rooms are quite basic nothing luxurious but very clean everything functioned great. There is a small deposit for the TV and AC remote when you arrive. Only minor complaints the beds are super firm and the complimentary morning coffee is no bueno lol. But plenty of coffee shops around the property. The staff was always there to help, location is great and balcony views from the room. I would book it again. Muchas gracia

Friends

8/10

Excellent

31 Mar 2026

Greg

I stayed there for 26 nights, so I have a pretty complete experience of this hotel. And despite the annoying things listed below, I would go back to it, because it's really worth it.

First of all, the reception staff is really lovely and helpful.
The location is extremely central and walking distance from everything, but that means it's surrounded by busy loud streets so earplugs are a necessity if you want to sleep.

The A/C in my room was top notch and the bed very comfy.
There are multiple water coolers for cool water in the corridors.
The pool is convenient, in the shade after 2pm which is great if you have sunburns but want to be in cool water.

The hotel is pretty safe as well and has cameras on every floor, which you can see at reception.

- The things that could be improved but aren't too bad:
Showers can lose pressure multiple times per usage.
My room had no fridge, which was annoying but manageable.
The Internet is good as long as you are in range (half my room wasn't getting any)
The cleaning staff is VERY loud (talking, radios, doors...) but are super lovely.

- The most annoying things:
One of the neighbors has 4 dogs and they bark ALL THE TIME, especially at 7am and 6pm. And another one across the street plays loud music late at night (and has a barking dog too but it's not as bad as the other ones).
It's a family hotel, so if kids aren't your thing, you might want to not stay there as some of the kids are VERY loud and can over take the pool.

Self

10/10

Exceptional

26 Mar 2026

glenn

the rooms were fairly small, the staff were amazong the place is older but every room was clean and the same goes for the common area. the pool was very nice. the AC was very good and the location of the hotel is great.

Self

6/10

Pleasant

25 Mar 2026

Peter

Stairs were not for me.

Self

10/10

Exceptional

23 Mar 2026

Braam

Lovely staff, lovely location

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Bruce

No parking, but i did not need it. No kitchenette. Not very much hot water for the shower. Pool looked nice and clean, but was no heated, it was very cold. I know it was an older property but it needs an elevator. I got winded every time i went up and down those stairs. And this would be impossible to stay there, if you were handicapped. My late husband had a walker forbetter balance. He could never have been able to stay there.

Friends_and_family Friends

10/10

Exceptional

22 Mar 2026

Shawn

Rooms were clean and you could have them cleaned every 2nd or 3rd day if you wished. Very helpful staff.

Self

8/10

Excellent

21 Mar 2026

Bradley

Circric uvrvrvi virv

8/10

Excellent

18 Mar 2026

Ruben

No parking

Family

10/10

Exceptional

17 Mar 2026

david robert

The hotel was quiet, easily accessible, Staff were helpful with a sincere smile every time help was needed. Maintenance was always helpful and housekeeping seemed to be busy all the time. 5 star experience

Self

10/10

Exceptional

11 Mar 2026

Brian Edward

Small older place, authentic Mexican charm 💯
The staff is amazing, very friendly and helpful
Lots of restaurants and shops close
Very close to the Malecon

Friends

10/10

Exceptional

11 Mar 2026

Dany

Great time

10/10

Exceptional

11 Mar 2026

David

The staff and conditions of the hotel made this an enjoyable stay. There is no elevator. The location was excellent with easy access to shops, restaurants and the beach.

Self

10/10

Exceptional

11 Mar 2026

Kevin

Really enjoyed our stay here.

Partner

10/10

Exceptional

05 Mar 2026

William

The Pool was a nice place we sat in the courtyard but we didnt use the pool. Overall we enjoyed our stay and recommend this hotel to experience an authentic mexico and not the commercialized inclusive hotels. This hotel was the best choice for what we wanted to experience. Totally enjoyed ourselves here. Mucho Gracias to the staff and would definitely return here.

Partner

10/10

Exceptional

05 Mar 2026

David

Wonderful staff! I had a value priced room. Small, simple, but perfect for my needs. Very clean hotel. Central town location, near beaches, restaurants, shops, nightlife. I will be back for an even longer stay next year.

Self

6/10

Pleasant

03 Mar 2026

ALAN

Good location. Close to everything in Zona Romantica.

Self

10/10

Exceptional

28 Feb 2026

Katherine

Great location, friendly and helpful staff!

Self

8/10

Excellent

28 Feb 2026

Andrew F

Wonderful staff. Clean rooms.

8/10

Excellent

25 Feb 2026

Steven

Great location and very friendly staff!

10/10

Exceptional

17 Feb 2026

Gerard Jeffery

Room was clean, was better than I expected after reading the reviews , had a kitchen, 2 large beds, was noisy but air conditioner drowned most of that out, all staff were great, beds were really firm, convenient location, city view balcony was great for ppl watching, close to everything, don’t let negative reviews sway you, you get what you pay for, it’s clean and a place to lay your head in a central location

Partner

4/10

Poor

13 Feb 2026

craig

A lot of noise in middle of night from neighbors with several units. Like two to four thirty middle of night. Rooms are tiny outdated. Bed was great. Nice sheets. Shower water was unpredictable. No house phone. Door lock was marginal with no deadbolt. Hotel does not allow guests. No staff supervision of occupants with very noisy late night partying.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2026

Dana

Had a great stay; would definitely return!

Leisure Self

4/10

Poor

06 Feb 2026

Orlando

Riom was negleted.

10/10

Exceptional

04 Feb 2026

Fernando

We really liked it. It is nice and cozy. I gave 5 stars because the location. The only thing was that we changed the room from one inside due to the noise outside from the cars.

Leisure Family_with_children

2/10

Poor

03 Feb 2026

Nelson

The only thing nice but very deceiving is the photos. Upon arrival , NO ellivater , then NO WATER until the next morning and the room being street side was very noisy ( it didn’t stop) . What there was for towels where not much more than thread barren rags with no hand towels or face cloths available. You can see daylight through the ceiling of the room. We stayed one night and found accommodation else where. NOT RECOMENDED

Leisure Family

8/10

Excellent

02 Feb 2026

Razvan M

Clean room, nice staff, good location

Leisure Self

4/10

Poor

02 Feb 2026

Michael

V

8/10

Excellent

30 Jan 2026

Todd Spencer

Clean and comfortable

10/10

Exceptional

21 Jan 2026

kathryn

I had the economy room. 5th floor without elevator, no air conditioning, which is made very clear by the hotel. The balcony was basic with 2 chairs, but wifi was strong, so I could work in the shade. Room was in a tradional Mexican style, it is not a luxury hotel with amenities. But it is in good proximity to the bars and a lot of restaurants, and walking distance to beaches. Lots of interior patios to work remote at if that is more your style.

Hotel is clean with water coolers, bring your ear plugs and/or white noise machines (download one on your phone). Iron (la plancha) and tv/ac remotes require a deposit, so have some pesos. Farmacia Guadalajara is next door and has an ATM with favorable rates.

Pack light, know what you are renting, enjoy your stay. Staff is lovely. Guipes, Rienas, and the food trucks nearby are tasty/fun.

10/10

Exceptional

21 Jan 2026

Carlo

Clean room, staff was great, centrally located near all the action

Friends_and_family Family

4/10

Poor

17 Jan 2026

Enrique

No internet.
No elevators.
Wrong room.
Extra charges.
No soap or shampoo.
No parking.
No phone.
No A/C until we complained.
No new towels.
Not clean.
Shower not clean.
Some electrical outlets did not work.
No tv unless a $100 deposit.
Not recommended!

8/10

Excellent

11 Jan 2026

Alexia

A/C and ceiling fan both working. The room was clean. The staff was very nice. However the bathroom is very small and the street is quite noisy.

Partner

10/10

Exceptional

09 Jan 2026

Anna

Great hotel for such an affordable price! It was very clean, tidy, and cozy. A special thank you to the staff — wonderful people work here who are always ready to help. The only thing to be aware of is the noise level (both from the street and through the walls). However, considering the cost of the stay, we were very happy with our choice.

Leisure Family

6/10

Pleasant

07 Jan 2026

Leonardo C

El cuarto estaba bien pero el baño estaba sucio y por la parte de afuera tenía pipi

2/10

Poor

04 Jan 2026

Rachel

The room was above a very noisy street and the kids above us ran around until late. The towels were very poor quality.

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Nathan

Nice place

Leisure Self

10/10

Exceptional

23 Dec 2025

Ezequiel

No, ac ok

Leisure Family

10/10

Exceptional

21 Dec 2025

Kevin

Not really we had electric power lines in our view with trees growing into the power lines

Leisure Friends

10/10

Exceptional

17 Dec 2025

Gabriel

Nice ubicación clean room personal very polite

10/10

Exceptional

09 Dec 2025

Carson

Room was excellent. Staff very friendly. Very central to everything. Front desk staff very accommodating. Housecleaning lady Ana was awesome. Thanks you very much for a very smooth holiday.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Gustavo

Staff

Leisure Friends

8/10

Excellent

04 Dec 2025

Ivvette Mora

You have the option to get your room cleaned everyday, it’s not a fancy place but definitely reliable and still great and affordable spot for a vacation. There was A/C in the room we stayed in and a fan which came in handy for hot days. I would recommend bringing along a blanket for extra comfort as the cover on the bed is very thin. The shower wasn’t spacious but good for what’s needed, overall if you’re looking for an affordable place and are familiar with realistic living conditions being in Mexico, I recommend.

Leisure Friends

6/10

Pleasant

01 Dec 2025

Louis

Could be cleaner. Wifi only works in lobby.

Leisure Family

2/10

Poor

28 Nov 2025

Tracy

Lets say i would never recommend this hotel to anyone!! The pictures are deceiving. Absolutely nothing like the pictures. Went and talk to the front desk showing the pictures on the website and staring this is nothing like the website portrayed. False advertising!!! We did not stay there. Had to leave. Did not feel comfortable at all.

Leisure Friends

10/10

Exceptional

22 Nov 2025

Angelika

The receptionist Ivan was very helpful with my luggage that needed to be stored safely because I could not take it to my room which was on the 5th floor. The room was clean and nice.

Leisure Self

4/10

Poor

17 Nov 2025

Danuta

Staff was good .The hotel needs a major reno.Very noisy

Leisure

10/10

Exceptional

14 Nov 2025

Kenneth

Huge rooms. Very clean. Excellent air conditioning. This is on a busy street and can be a little noisy. No elevator. Plenty of shops and restaurants nearby.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Kendra

Great old Mexican style hotel of yore. Convenient li

Self

10/10

Exceptional

10 Nov 2025

codi

awesome!!!!

Leisure Self

10/10

Exceptional

10 Nov 2025

Kenneth

Excellent location. It is on one of the busiest streets and can be noisy at times. Rooms are large and plenty spacious.

Only issue was no elevator making it difficult on arrival and departure while carrying luggage.

10/10

Exceptional

06 Nov 2025

Kendra

Nice stay in an OG hotel of yore. There is no elevator

Self

6/10

Pleasant

04 Nov 2025

Nancy

Muy bien

Leisure Partner

4/10

Poor

04 Nov 2025

francis

The property charges extra for AC, the price was average to other hotel in the area. They take best pictures of nicer rooms, but they offered tiny, old, rusted ones. Even when paid extra for AC.

Just ask many question before booking this one. The facility doesn’t look the way, they posted on pics, to be honest. Consider yourself warned

Leisure

8/10

Excellent

03 Nov 2025

Dale Scott

You get what you pay for. Bed was clean, AC worked, lots of tv channels in English and Spanish, helpful front desk staff.

Leisure Self

4/10

Poor

02 Nov 2025

Royce

The first room I stayed in was like s prison cell. After complaining, luckily the receptionist (Daniel) changed the room and upgraded me to a much better room. The room was still oddly designed. Bit functional. The Internet is horrible. The hotel is outdated. You can find better for the same price or less

Self

6/10

Pleasant

02 Nov 2025

Megan

Water pressure in the shower was very bad. And wifi barely worked.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Duane Anthony

The location was very good.

8/10

Excellent

19 Sep 2025

Devon

Our room was good and clean , fridge was excellent. TV was terrible until we got a new remote, then it was perfect. A/C was phenomenal. Had a balcony which we lived

4/10

Poor

15 Aug 2025

Christine

The rooms were not like the pictures posted..Online the rooms looked new, but in reality they were very old. It is a very outdated hotel.
Sheets and towels had stain spots.

Leisure Family

6/10

Pleasant

22 Jul 2025

Armando

Located close to a lot of things

2/10

Poor

14 Jul 2025

Silvino

They show different pictures on internet

6/10

Pleasant

05 Jul 2025

Nelly

Close to the town and friendly staff

Leisure Family_with_children

10/10

Exceptional

26 Jun 2025

Tania

The property was in the best location !!!since everything was so close, the malecon, grocery store , bus stop, rooms were so clean and personal are so friendly and welcoming I have the best experience here !!! Can’t wait to come back soon!!

Leisure Family

2/10

Poor

18 Jun 2025

Rogelio J

BE AWARE about this place.
I want to type and describe everything, but it’s too long, so I’ll just give little list about what we found in this hotel. The photos on EXPEDIA or their website are NOT updated, those are photoshopped. We ended up leaving the place, the rooms are terrible the beds are horrible. The staff members are super unfriendly, like I said we didn’t even stay on the premises after seeing all that. Please read the reviews before considering this place. Because you will regret it.

6/10

Pleasant

08 Jun 2025

Sean

The noise was brutal. Staff was friendly. Location was ok far from the airport. Pool was a miss only operational 2 days of the stay.

Leisure Partner

2/10

Poor

01 May 2025

Elizabeth Ann

This property should not be listed on expedia
Not safe for anyone to stay at . No door locks
Or ones that keep your door closed frames old and broken . Danger do not stay here ever. Did not stay period and expedia fought with me to even get my money back. Picts are not a rep of the hotel at all. Shame on Expedia

Leisure Family

8/10

Excellent

29 Apr 2025

Robert

The hotel is close to all the places that I like to visit while in PV. This was my second time staying here and it was much better than the first time. My room had a comfortable bed, great AC, scenic balcony and a water dispenser outside the rooms on each floor.
It’s a decent hotel.

Leisure Self

4/10

Poor

29 Apr 2025

Renato

There was no elevator. My was on 5 Floor. The water pressure is to weak. Its hard to balance the cold & warm in the shower. Just stayed one day. Transfer to another hotel near by.

Leisure Self

10/10

Exceptional

26 Apr 2025

roberto espinoza

I didnt like the rooms didnt have outlet to connect our cellphones

Leisure Friends

4/10

Poor

14 Apr 2025

brian

This is a very rundown old hotel but in a superb location. The AC was good and linens clean. If all you care about in a clean cool room in a great spot then this hotel is fine. However, it is very noisy all day and night being on a busy street. The balcony doesn't close correctly so it's as if the windows are open all night. Cars and trucks and horns blasting all night. Pool noise carries up with kids screaming too. WiFi was sporadic as was the TV reception. Antiquated policies like having to pay a deposit for a TV remote. Is this 1970? Staff were friendly and efficient but entire place should probably be knocked down and rebuilt.

Leisure Friends

6/10

Pleasant

12 Apr 2025

David AD

Good

8/10

Excellent

09 Apr 2025

Mitchell charles

Amazing staff, hotel is nice pool was smaller than I expected but was clean and nice. The room didn't look like the pictures and I did not get a balcony but it is perfect location only a few minutes walk to the beach and los muertos pier.
I would definitely there again,
I would pay for my room there rather than through Expedia though!
Safe travels
Buenos dias

Leisure Self

8/10

Excellent

06 Apr 2025

Gordon

Shower stall was in need of TLC or an update. Bathroom is in need of extra towel bars and shelf space. The bathroom could have a hairdryer. The main living area required extra electrical outlets or charging ports. Otherwise, it was a comfortable stay.

Leisure Friends

4/10

Poor

06 Apr 2025

Elmer Josué

The towels were old and the bathroom smelled like pee all the time

8/10

Excellent

02 Apr 2025

Rory

It is a good place for the value. I would have liked to have had better clarity about the bed configuration when booking. I wound up with two twin beds where I would have preferred a larger bed. Also, they did not have bath mats or face cloths. I was able to get an extra towel to use on the floor though. The room safe was kind of small but it was secure. The only other thing to mention was is there were only two plugs. One by the door that had the TV plugged in and one by the sink. I unplugged the TV so I could plug-in and use the refrigerator. In order to charge my devices overnight I went to a local hardware store to buy an extension cord so that I could get power from the outlet by the sink. I then had to alternate between that extension cord of my device devices and my electric toothbrush which needed to be charged periodically. Having said all of this I would stay here again.

Leisure Self

10/10

Exceptional

02 Apr 2025

DEVON K

It’s a great hotel, we’ve stayed twice now. Perfectly located between local areas and the beach, easy to get around on foot or by taxi, bars and clubs within 2 blocks! There’s even the Guadalajara Pharmacy and Store across the street, plus other stores like OXXO and more, nearby! Hospital 1 block away if needed. It’s the perfect spot. Haven’t tried the small pool yet but many people and families use it. The space is always clean and tidy, and the rooms are spacious and cleaned and stocked. We always go for rooms with a balcony. You get used to the street noise pretty quick! And the beds… perfect. The wifi is spotty in the rooms but there are lots of common spaces to go sit and use it. The top patio is hot and sunny! Great wifi there too. Thanks as always!

Leisure Partner

10/10

Exceptional

01 Apr 2025

ALEX

Grear place to stay if you're looking for nightlife. Plenty of restaurants around. Staff was friendly. I was recommend a menudo place from one of the staff members. Best menudo I ever had. Overall great place to stay if you are looking to be in the center of everything. Downside is the city noise. If you're ok w city noise and construction everywhere near Zona Romantica then you will love this place.

Leisure Self

10/10

Exceptional

30 Mar 2025

Christian

Very Friendly and attentive staff

6/10

Pleasant

26 Mar 2025

Jatin

It can be loud at night because of the streets and there is not much you can do about it. Other than that, its a good choice for a solo traveler.

Self

6/10

Pleasant

19 Mar 2025

Guadalupe

this hotel is in the area I enjoy when visiting puerto vallarta. However, our room was on the side of the main street and it was very noisy at night. I may go back, but I will request a room on the opposite side. I really liked that staff were nice and helpful. Another thing to consider is that I was not able to invite a friend to drink coffee with me and that was a disadvantage. thank you

Leisure Family

8/10

Excellent

16 Mar 2025

Shawn

Great location and sun deck. Bathrooms were a little small/awkward. Not sure if the safe worked and it was not mentioned upon check in. Great prices.

Leisure Self

10/10

Exceptional

13 Mar 2025

Tyler

Very easy going and kind customer service.

Leisure Partner

6/10

Pleasant

10 Mar 2025

Edwin

.

Leisure Friends

10/10

Exceptional

10 Mar 2025

Luis

Great customer service

Leisure Friends

10/10

Exceptional

09 Mar 2025

Boyan

Great hotel, affordable prices, amazing staff

Leisure Friends

6/10

Pleasant

08 Mar 2025

Isabel

The Hotel is located in downtown centric and at only 5blocks from the pier or the walking strip of El Malecón , but the building is a traditional old town old brick and mortar structure where they add to the old hotel progressively more rooms up to a 5 stories high brick block ( I guess if you are looking for a place to be immerse in the PV night life or travel the Hemingway go for it ) time and we were dispatched to the last floor climbing over narrow stairs not for elderly tourists my sister had a hip surgery so we have to book another hotel after 2 days stay but if you are looking for something very affordable and in downtown this one option for me the last take in account when you are comparing the hotels and apartments for rent in downtown the

Friends_and_family Friends

4/10

Poor

08 Mar 2025

Francisco Na

There was not much that I liked. It was extremely noisy. I had to climb four floors upstairs. My balcony was right over the main street where all the vehicles coming into that area go by including the trucks, unable to sleep at all the water in the room, kept on going from hot to cold nonstop. I couldn’t take a shower effectively very uncomfortable.

Leisure Self

10/10

Exceptional

08 Mar 2025

Boyan

The hotel was great, amazing location and surep friendly stuff.

Leisure Friends

8/10

Excellent

07 Mar 2025

DALE

Needs night stands and a fridge per room