Vinh
Very clean room, friendly staff and fun Saturday pool.
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9.2/10Excellent228 Reviews
Cleanliness9.4/10 9.4
Service9.6/10 9.6
Comfort9.0/10 9.0
Condition9.2/10 9.2
Location8.2/10 8.2
Neighborhood8.6/10 8.6
Value9.0/10 9.0
Amenities9.0/10 9.0
See all ratings- Adults Only
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casa Cupula
Set on the hills overlooking the Pacific Ocean and a 5 minute drive from Puerto Vallarta Cathedral, this gay-friendly, adults-only hotel features 2 swimming pools, a hot tub, spa and a terrace.
The rooms and suites offer contemporary décor, air conditioning, laptop safe, closet and flat-screen satellite TV with DVD player. All accommodations feature minibar, coffee maker and a private bathroom with bathrobes, hairdryer and free toiletries.
The on-site Taste restaurant serves Mexican-style dishes and American cuisine and also features views of the tropical forest and the sea. There is also a bar and free Wi-Fi is available in all areas.
Casa Cupula Gay Friendly Boutique Hotel is 550 yards from Playa de los Muertos Beach and the dock, and half a mile from the seafront. The Zoo and Botanical Garden is 6 miles away and the Puerto Vallarta International Airport is a 20-minute drive away.
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Located in Puerto Vallarta (Romantic Zone), Casa Cúpula Luxury LGBT Boutique Hotel is within a 10-minute walk of Playa de los Muertos and Los Muertos Pier. This spa hotel is 0.5 mi (0.9 km) from Bay of Banderas and 1.4 mi (2.2 km) from Malecon.
Make yourself at home in one of the 21 individually decorated guestrooms, featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Clothing optional (nudity permitted in public areas)
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Children not allowed
Minimum guest age is 18
Caters to adults only
Caters to LGBTQIA+ guests
LGBTQIA+ friendly
Professional property host/manager
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Pets cannot be left unattended
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 5000 per stay
We have included all charges provided to us by the property.
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You need to know
- Clothing is optional at this property.
- This property caters to LGBTQ+ guests.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Guests must transfer via required shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property requires a billing address for reservation deposits. Refunds for deposits made over 90 days in advance are sent to the billing address.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 80 to 340 per person
- Pet deposit: MXN 2500 per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Olas Altas Street
0.6 km / 0.4 mi
Playa de los Muertos
0.7 km / 0.4 mi
Los Muertos Pier
0.7 km / 0.5 mi
Galleria Dante
0.8 km / 0.5 mi
Olas Altas Farmers Market
0.8 km / 0.5 mi
Act ll Entertainment Stages
0.8 km / 0.5 mi
Ambos Galeria de Arte y Artefactos
0.8 km / 0.5 mi
Bay of Banderas
0.9 km / 0.5 mi
Manuel Lepe House Museum
0.9 km / 0.5 mi
Galeria Olinala
0.9 km / 0.6 mi
Olas Altas Beach
1 km / 0.6 mi
Cuale Island
1.1 km / 0.7 mi
Museo del Cuale
1.2 km / 0.8 mi
Municipal Market Emiliano Zapata
1.4 km / 0.9 mi
Church of Our Lady of Guadalupe
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 21
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Car hireExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Currency exchange facilities
- ShopExtra charge
Show 12 more facilities & services
- Concierge
- Sun terraceExtra charge
- Luggage roomExtra charge
- Bar
- Restaurant
- Smoking areaExtra charge
- Outdoor freshwater pool
- Sun loungersExtra charge
- Spa treatmentsExtra charge
- Only Adults
- Minimum check-in age: 18
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Cupula
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Cupula
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Cupula
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Cupula
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE OCEAN VIEWDOUBLE • DELUXE OCEAN VIEWDBL.DX-OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Cupula
DOUBLE DELUXE OCEAN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Casa Cupula
100
reviews shown
Edward A
property needs updating
Marc
Was such an enjoyable stay! Absolutely loved the entire staff and they were beyond accommodating to our needs! Personally wanted to thank Miguel and Israel for being amazing front desk and making us feel so welcomed and inviting’
Casey J
The staff made me feel fantastic and made my birthday weekend fun. The waitstaff at the pool and the bistro were great. The massage, mud wrap, and facial I received were just what I needed. The property was beautiful. I’ll definitely go back.
Blair
Had an amazing stay at Casa Cupula with my husband in January 2026. The whole place was beautiful, well maintained and interesting to explore. We stayed on the garden level and loved the access to lower-level pool. Staff was all great and attentive, including at the pool club (which hotel guests have free access to).
Didn’t want to leave :(
Will definitely return again!
Didn’t want to leave :(
Will definitely return again!
Timothy
The staff is wonderful. They had great recommendations for places to go and took care of us. I will definitely book here again!
Allan
Good location away from the bustle of Zona Romantica with nice views of the Pacific. Super fun pool parties, great food and drinks, and warm, attentive staff. Highly recommended, looking forward to our next visit!
Nicholas
Suite 102 was amazing
Staff were professional friendly knowledgeable and accommodating.
Rooms were spacious and comfortable.
Beds were dreamy with great sheets and pillows
Staff were professional friendly knowledgeable and accommodating.
Rooms were spacious and comfortable.
Beds were dreamy with great sheets and pillows
John
Great staff!!
Roberto
Did not have hot water for 3 of the 4 nights I was there.
Kevin
Beautiful spot! Staff are very nice and very accommodating.
David
Excellent pool area.
Michael
Clean room, location, staff and amenities were great. Food is delicious. I enjoy how quiet the hotel is during the week. Weekends can be busy and noisy with the pool party and drag brunch, but I just walk into town to get away during those times.
Reginald
My spouse and I enjoyed the pool parties.
Brett
A great stay. I highly recommend
Justin
Casa Cupula was an amazing experience. From Boris, Felix and the team at reception, to the bartenders and servers… the hospitality and friendly, welcoming culture was magic. Easy walk to the malecon and bars and restaurants. Will definitely be back.
Adam
The property itself is so beautiful, clean, and a great deal for your vacation stay! I stayed 4 nights and the only complaint i jave is walking to and from romantic zone. If you dont mind walking ots about 12 min on foot but its kind of a workout back up the hill and stairs when its hot. Other tha. That the property was perfect. Restraunt had delicious cesar salad and civiche
Kalin
Excellent place to stay in . Friendly staff . Thank you
Stephen
My room was spacious and the staff were super friendly. Great views of the beach.
Evan
Great property , very central ! Always happy to help .
Peter
We absolutely loved everything about this property. It was our 20th anniversary, and the staff could not have been more accommodating. We have no complaints. We even changed plans for our December trip to Brazil so that we could spend the time in Puerto Vallarta at this hotel.
Adam
This was my first time in PV Cupula was equal parts beautiful and social.
Samuel
The staff welcomed me in a way that I felt I was visiting family ! The hotel is amazing. As a solo traveler had a lot of fun and was able to host my friends in common areas. The hotel surrounds are safe. Boris, the hotel manager and Noel, pool bar attendant were amazing. Cannot wait to book my next getaway in Puerto Vallarta!!
Samuel
Magical stay with an incredible, accommodating staff. Looking forward to my next visit!
scott douglas
Casa Cupula is extremely well-run and the excellent staff is friendly, accommodating and make you feel at home.
B
Besides the two leaks in the roof which were small leaks due to the being raining season, I found it very inconvenient that if I wanted to have someone sleepover that I met with during the parties they had and then partied with them at the beach, which is in walking distance as well Felt it inconvenience that I am being charged for having that guest spend tonight in my room that I purchased for the weekend. Seems like another scam for them to get some money from you aside from what you’re already paying.
Scott
Friendly and inviting
Daniel
The staff in every area were incredibly kind and helpful.
Michael
Tried Casa Cupola for the first time and found it to be a wonderful experience. Their staff was outstanding, as was my room and the many amenities they offer. In particular, their Sunday brunch was the best! Multiple pool areas, bar and restaurant so you really want for nothing. Will absolutely stay there again on my next visit.
Mark
Very lovely room. Quiet and isolated stay.
William
This place is amazing! My partner and I celebrated our 26th anniversary. This was one of the best vacations we have ever had. The whole staff was warm and welcoming. Our villa was beautiful with awesome views. Felix arranged “Dinner Under the Stars”. The food was incredible and the night was romantic. Unforgettable!
robert
The tub wasn’t working and the sauna was off. It took about 15 minutes to warm up. Food and drinks were over-priced. The only thing that made my stay memorable was the staff, who were very attentive.
Francisco
If you like walking it’s not very convenient and their gym could have been cleaner.
Carl Czeslaw Jozef
The guys are wonderful! Saul helped me a lot with my phone problems. And all guys were very helpfu. Muchissimas gracias :)
Timothy
Great staff, lots of amenities. The pool area is clean and spacious.
James
Loved the view and the deck area. The neighborhood was a dirty area, garbage all over and dog poop as well. With the exception of two or three the staff was very helpful.
Brian
We were in contact with manager Felix who provided shuttle transportation to the resort which we recommend. Boris, the manager of the property provided all of the maps and suggestions for store, markets, restaurants we needed to enjoy our stay. We had breakfast every morning that was delicious and our waiter Lalo was fantastic. The room was spacious clean and private. We look forward to stay there again on our next visit to PV. Plus we always had a rif=de available to wherever we wanted to explore.
Matthew
The setting is beautiful. The amenities are wonderful. The staff are top-notch.
michael
Nice large room 403
scott douglas
After many visits to PV over the years, this was my first at Casa Cupula and it certainly won't be the last. The property is well-maintained and the rooms felt comfortable and unique, not at all cookie-cutter. The staff was incredible and called me by name. And the pool parties were fun, inclusive and diverse. loved it.
Calvin
The staff was extremely pleasant and always willing to assist or answer my questions. We are already planning to go back later this year!
Jay
Loved the atmosphere
Mark
Casa Cupula
Amazing property, away from the buzz of downtown but everything is within a 10 min walk, the return up the hill is a hike if you are not fit, but Uber is available
PJ
Beautiful, quirky boutique hotel with a friendly staff and queer vibe
Antonio
It's dated
Daniel
Great stay
Spacious rooms, friendly staff, and walking distance to almost all LBGT nightlife. Definitely would come back!
Steven
Wonderful facility. Extremely friendly staff. The room was nice and comfortable.
Lord
Perfect stay in town but away from hustle & bustle
Great location, friendly staff, great pool parties
Verified traveler
This is the perfect quaint LGBTQ-friendly hotel on
a hillside overlooking the ocean in Puerto Vallarta. It is all the amenities - multiple pools and jacuzzis, including a club pool with restaurant and a rooftop infinity pool; full gym; full restaurant. Rooms are very comfy. Service is beyond outstanding - friendly, fast, courteous. Ubers are cheap. Also walkable to beach, but uphill walk on return.
a hillside overlooking the ocean in Puerto Vallarta. It is all the amenities - multiple pools and jacuzzis, including a club pool with restaurant and a rooftop infinity pool; full gym; full restaurant. Rooms are very comfy. Service is beyond outstanding - friendly, fast, courteous. Ubers are cheap. Also walkable to beach, but uphill walk on return.
Andrew
Great views and staff
This is a great little gay resort, about a 6 minute walk downhill to the bars and beaches of Zona Romantica and a quick ride up the hill. It is set into the hillside, so there's great views - and also stairs to get to places. The pools are well-maintained. Other guests were sociable. Hotel staff were professional and friendly. On-site spa and restaurant for those days you don't want to go anywhere.
DOUGLAS
Location and wonderfully large rooms .........................................
DAVID
Great!
Truly a remarkable place. Not just a hotel, but a resort. Perfect for the single man or couple to enjoy Puerto Vallarta. The staff definitely goes out of their way to make you feel like you are in your own home
Jameson
The Casa Cupula Boutique Hotel was a great spot for my recent trip to Puerto Vallerta. The hotel is in a prime location - walkable to numerous restaurants, bars, shops and more. The hotel is tucked away up a steep hill, but the views make the short hike (5 min. max) worth it! The room was well-maintained, very spacious and cleaned every day. The staff here is incredibly friendly, attentive and helpful. They provided me with local info and assisted with restaurant reservations and rides. They offer complimentary rides to places within the area - saving me money and time. Casa Cupula is a smaller property with limited rooms which makes for a quieter escape - all while being in the heart of the city. I recommend Casa Cupula to others and would absolutely stay there again.
Sam
not for me
Definitely not worth the money, AC didn’t work and was very outdated. I obviously did realize it’s LGBT. I’m not gay and obviously didn’t fit.
Verified traveler
Location is great! The staff are really nice! I really had a great stay at this hotel.
Verified traveler
The property is a little oasis away from all of the hustle and bustle of Los Muertos Beach. The facility itself is very nice. The restaurant needs to work on the buffet service more. The stairs are everywhere so you will definitely will get a leg workout every day.
Verified traveler
The staff is great, very accommodating, it’s a bit of a trek to get too, so if you want to chill at the hotel, it’s great, but not walkable, lucky everything is a short tax ride away. Our room was recently remodeled and we loved it!
Verified traveler
Loved the scenery from the room and the concierge was friendly. One downside was connection of Internet.
Verified traveler
The place was great and the infinity pool had an amazing view. The downside of the property was that it was intense cardio just going up and down all the stairs.
Erik
The hotel is a small boutique hotel for the LGBTQ community. Service is great, as it is gay owned and operated.
The staff is super friendly and do everything possible to make you feel at home or visiting friends.
The staff is super friendly and do everything possible to make you feel at home or visiting friends.
Verified traveler
This is a very nice, comfortable,clean and well localized hotel. Excellent staff and services. I recommend it.
Verified traveler
I liked the multiple pool areas. The Taste Restaurant provided decent food. I especially liked the Sunday brunch that had a wide variety of food choices and was reasonably priced. The room was spacious and had a balcony you can sit and relax at.
Genaro
Amazing hotel
The hotel is really amazing super clean the staff of the hotel very polite.... wonderful hotel I be very happy to go back at anytime
James
Mucho amor en la Casa Cupula
This hotel is awesome. Not only are you close to everything Puerto Vallarta has to offer, it's secluded enough that you can head back to the hotel and have the quiet you're seeking on a vacation. The amenities are top notch, and I love the homey feel you get from this Gay Resort. Not to mention the staff couldn't be more accommodating. They will literally deliver anything at any time of the day! I'll be back and I'm telling friends!
Pedro
From the moment you arrive at Casa Cupula, you are greeted with a smile. The guys are the reception desk were incredibly friendly and accommodating. We had a quick 3 day stay in Vallarta and were so glad we chose to stay here. We will definitely return.
Brian
Outstanding service across the board...a treasure to the community.
Verified traveler
I wish the water pressure in the shower was alot better than it was.
Ben
The best service. Highly recommend.
Great vacation, the hotel jas all the facilities you need and more.
ANUJ
Beautiful Views and Great location!
Great boutique hotel and beautiful views!!
ANUJ
Cute Boutique Hotel
Nice boutique hotel and very friendly/helpful staff. This was my first trip to PV and I had a great time. No complaints but be aware it is a 10 minutes walk to town and the hotel is atop a hill so the up and down will give you a workout. You can easily uber or cab it to places as well.
Verified traveler
Beautiful facility and stunning location. The staff was extraordinarily courteous, friendly, professional and proactive. Gustavo led a great team. The views are pristine and the pools are really nice. they were very happy to give free rides into Puerto Vallarta central (about 6 hilly blocks away).
Unfortunately the room, which was large and comfortable, had a very noisy A?C system that didn't cool adequately, the toilet leaked water on the floor and the faucet for the sink was loose. Despite these easily fixable issues, the experience at Casa Cupula was great.
Unfortunately the room, which was large and comfortable, had a very noisy A?C system that didn't cool adequately, the toilet leaked water on the floor and the faucet for the sink was loose. Despite these easily fixable issues, the experience at Casa Cupula was great.
Paul
Beautiful resort!
Our stay was fantastic. The room was spacious and comfortable, the staff really helpful. And there was a variety of pools to choose from as well as a small but well equipped gym. And the restaurant was delicious. My only complaint is that they close the pool at 6 PM.
Derek
The stay at Casa Cupula was amazing! We had a great time. Alex was particularly helpful.
Sam
Service was impressive, not all inclusive but worth the extra money for a beautiful hotel stay
Jenner
This is the best hotel/resort I have ever been to. The staff treat you like family, the grounds are quiet and very close to the downtown/beach area, and Casa Cupula itself is mesmerizing. In truth, I would have been very happy to have never left the resort area! You are truly pampered here. This is how you vacation and I cannot recommend Casa Cupula enough!
Camil
Romantic environment; extremely nice staff;
hwoever, the facility needs updating
hwoever, the facility needs updating
Verified traveler
It was great, just as advertised. The staff was very pleasant as well as other hotel guests. The location is very convenient to the beaches and bars.
Verified traveler
The hotel and staff were the best we were there off season so the restaurant and pool bar were closed on Monday and Tuesday but we could order drinks and snacks over all great experience
danny
The hotel is nice, but its on a hill. If you walk from there to the beach you have to go down 112 steps and across a very busy road. The food at \"Taste\" , at the hotel was terrible. We sent it back and never went back. The staff is very unfriendly. I would not stay here again.
Finn
Beautiful, friendly, clean.
It was really great staying here- a view over the city and of the sunset- the pools and hot tub set into the side of the mountain- really great time.
Jarod
Puerto Vallarta Gem!
This place was amazing! Beautiful views, quite atmosphere, friendly guests! Logan, is the best.
thomas
Quiet, elegant, great gym, beautiful grounds, helpful staff
Darrell
Very Chic Hotel w/ Luxury Exclusive Feel
This was my first time to Puerto Vallarta and first time staying at Casa Cupula. First the staff was amazing. Logan & Alex were super helpful and welcoming. The hotel is very unique and beautiful with great amenities for a private intimate feeling. The rooms were extremely nice and private, both clean and up to date with necessities. Overall this is where I want to stay going forward for all of my trips to Puerto Vallarta.
Verified traveler
Had a wonderful time! The staff were absolutely amazing!
Robert
Perfect Service
From the time we checked in, we felt special and important as guests of this place. I single out Logan, the Concierge for his attention to detail, caring about us, and delivering on his promises and great suggestions of restaurants and entertainment.
Norma
Loved it!
Wonderful experience with hotel and staff. Only issue was the lack of food service due to slow period. However, it turned into a positive as we were within walking distance of great restaurants in town. May not have tried them had the hotel restaurant been open. As others have mentioned, you have to be somewhat fit to manage the stairs in and around the hotel. There are many! Very lush and wet so recommend having insect repellent if you are sensitive to bug bites. Used it sparingly and still got bit but could have been worse. Highly recommend the happy hour at the Signature rooftop pool bar across the street, heading into town. Open to the public after 5:30. Incredible views! Overall we are glad we chose this hotel and would definitely return.
ScorpioRising
Lovely Home Base Resort on Rainforest Hillside
I wanted an LGBT-friendly resort within walking distance to many things, and with luxury that was affordable. My expectations were met. I really enjoyed sitting out on my balcony listening to the incredible thunder storms in the evenings! The gym is a bit basic. The pools are small but very nice for the most part, and very private. I went off-season, knowing it would be a bit empty and quiet. The entertainment system in room was great.
Logan wrote ahead of time to make sure he knew my needs and expectations before I arrived. I was impressed. They will customize your minibar. The whole property is lovely. Forest is amazing.
Restaurant: Juan was a continual pleasure to see and talk to. I ate my breakfasts there at Taste. I tried one dinner. I would not say the food was mind-blowing, but it is certainly better than average, and a good value for being right there. The hours were limited because it was off-season. To be fair, I did not get to try it that much and did not try lunch at all. What I can say is that everything I had was elevated in flavor and presentation. You push a button to get service at pools, it isn't really full service.
I did not see too many other guests (off season), and did not interact with them. Some guys were nude sunbathing (clothing optional pool) but it didn't feel cruisey. I really liked the hot tub with jets. The main pool is very small. The rooftop pool is smaller, but a lovely view. The third pool was kind of forgotten about, again, off-season.
Logan wrote ahead of time to make sure he knew my needs and expectations before I arrived. I was impressed. They will customize your minibar. The whole property is lovely. Forest is amazing.
Restaurant: Juan was a continual pleasure to see and talk to. I ate my breakfasts there at Taste. I tried one dinner. I would not say the food was mind-blowing, but it is certainly better than average, and a good value for being right there. The hours were limited because it was off-season. To be fair, I did not get to try it that much and did not try lunch at all. What I can say is that everything I had was elevated in flavor and presentation. You push a button to get service at pools, it isn't really full service.
I did not see too many other guests (off season), and did not interact with them. Some guys were nude sunbathing (clothing optional pool) but it didn't feel cruisey. I really liked the hot tub with jets. The main pool is very small. The rooftop pool is smaller, but a lovely view. The third pool was kind of forgotten about, again, off-season.
jeff
Solo traveler & first time in PV-
I travel frequently but hadn't been to Mexico in several decades. Casa Cupula is very comfortable alla American; the staff super helpful without being intrusive...
It's true, the property is not in Old Town's gay epicenter which also makes it pleasantly set apart & serene... despite other comments, I found the walk from the beach stressless... alternatively, everything's truly a cheap taxi ride - just do it! ;-)
It's true, the property is not in Old Town's gay epicenter which also makes it pleasantly set apart & serene... despite other comments, I found the walk from the beach stressless... alternatively, everything's truly a cheap taxi ride - just do it! ;-)
Verified traveler
Surprise
It was a very nice stay, we enjoyed the ataff and the food was outstanding. This is somewhere i woyld love to visit again.
Christopher
Take the good with the bad.
I would like to start this review by praising the staff at Taste. They provided excellent service and made us feel welcomed. Unfortunately the condition of the hotel made our stay a bit uncomfortable.
My partner and I were looking forward to relaxing in the hot tub however; it broke on our second day and was never repaired. The doors leading to one of the pools would constantly lock from the outside and my partner was trapped in that area on three separate occasions. Our air conditioner broke on the last night and we were rerouted to another room that wasn't completed serviced (I'll spare you the details) and then rerouted to a second room which was in great condition.
On the bright side; our toilet clogged one night but the staff were able to fix this problem within an hour. Gustavo tried hard to make sure that our concerns and experience was enjoyable and I thank him for his efforts. He worked hard to address what could've been a series of stressful situations.
There was one concierge whos snide comments and banter were not appreciated. His comments about other guest were disrespectful and made us uncomfortable. It also left me wondering what he said about us when we weren't around. Aside from this individual, the rest of the staff were respectful and polite. We love support small businesses, especially those that cater to the LGBTQ community. If we did not have to interact with the concierge described above then we would consider staying here again.
My partner and I were looking forward to relaxing in the hot tub however; it broke on our second day and was never repaired. The doors leading to one of the pools would constantly lock from the outside and my partner was trapped in that area on three separate occasions. Our air conditioner broke on the last night and we were rerouted to another room that wasn't completed serviced (I'll spare you the details) and then rerouted to a second room which was in great condition.
On the bright side; our toilet clogged one night but the staff were able to fix this problem within an hour. Gustavo tried hard to make sure that our concerns and experience was enjoyable and I thank him for his efforts. He worked hard to address what could've been a series of stressful situations.
There was one concierge whos snide comments and banter were not appreciated. His comments about other guest were disrespectful and made us uncomfortable. It also left me wondering what he said about us when we weren't around. Aside from this individual, the rest of the staff were respectful and polite. We love support small businesses, especially those that cater to the LGBTQ community. If we did not have to interact with the concierge described above then we would consider staying here again.
Rich
quiet, off the path
If you are looking for some privacy, quiet time, 5 min taxi ride to beach. This is fine.
Robert S
Excellent opportunity to enjoy Puerto Vallarta
Excellent service and food quality, Highly recommend for its location to beach area and downtown
JR
Good place for non-Spanish-speaking gay men but..
...it's a bit of a hike down into the Zona Romántica and QUITE a hike back up the hill to the Casa Cúpula. (In fairness, a cab up the hill costs about $US2.5o, tip optional.)
They have a great gym & 2 tiny pools, one \"clothing optional.\"
We felt a bit isolated. Not just because of the \"hike\" but because the Casa is really 3 houses truncated and not well connected to each other, with lots of stairs to climb. (Not for the the physically challenged.) And no central lobby or area for socialization, except around the \"clothing optional\" pool, which required lots of stairs to access.
The biggest problem for us, besides the \"hike\" was the room itself. Electrical outlets were old (mostly not 3-prong) and far-between. There was NO PLACE to put our suitcases except on the floor and no chest of drawers in which to put our clothes. There was not a single chair in the whole room, nor any surfaces to write on, place a laptop or lay out a book or a map. There was a pedestal with a lamp on it, on each side of the bed, but virtually no surface area for anything else.
The bathroom was tiny with old plumbing.
The ONLY ventilation came from the door to the room, which must be left open if you want any fresh air, which we did. The place has excellent security. A/C and a ceiling fan partially addressed this problem.
Bottom line: We felt cramped and isolated.
They have a great gym & 2 tiny pools, one \"clothing optional.\"
We felt a bit isolated. Not just because of the \"hike\" but because the Casa is really 3 houses truncated and not well connected to each other, with lots of stairs to climb. (Not for the the physically challenged.) And no central lobby or area for socialization, except around the \"clothing optional\" pool, which required lots of stairs to access.
The biggest problem for us, besides the \"hike\" was the room itself. Electrical outlets were old (mostly not 3-prong) and far-between. There was NO PLACE to put our suitcases except on the floor and no chest of drawers in which to put our clothes. There was not a single chair in the whole room, nor any surfaces to write on, place a laptop or lay out a book or a map. There was a pedestal with a lamp on it, on each side of the bed, but virtually no surface area for anything else.
The bathroom was tiny with old plumbing.
The ONLY ventilation came from the door to the room, which must be left open if you want any fresh air, which we did. The place has excellent security. A/C and a ceiling fan partially addressed this problem.
Bottom line: We felt cramped and isolated.
Bob
Best Hotel In Puerto Vallarta!!
My third stay at Casa Cupula and always hate to leave. Special shout out to Juan, Christian, and Rueben these guys will do whatever needed to make your stay absolute heaven.
Jake
Incredible service!
The hotel is beautiful and conveniently located. Just a short walk down the hill to the beach. The restaurant is excellent, the shrimp tacos were my favorite! But most importantly the staff is the BEST!!! Special compliments to Christian, Ruben, and Juan...they made the stay absolutely unforgettable and were so helpful with anything we needed and were so pleasant and fun to talk to! The rest of the staff was incredible as well and so attentive! I will definitely come back and have already referred a few people.
DONALD
THIS IS MY SECOND TIME TO CASA CUPULA AND I REALLY ENJOYED MYSELF
Mark
Staff are amazing.
Hotel is beautiful, although the hill can be a challenge.
Staff go out of their way to do what ever it takes to take care of all of your requests.
Very large clean suites. I stayed in the LOVE suite and it was lovely.
Staff go out of their way to do what ever it takes to take care of all of your requests.
Very large clean suites. I stayed in the LOVE suite and it was lovely.
William
A wonderful stay
The best part of Casa Cupula was the staff. That is not to say the hotel is not beautiful because it is. The rooms are all beautiful and all have great views. I stayed with 3 friends and each of their rooms were just as beautiful as mine. The restaurant has wonderful food and durning the day they serve at the pool. The diner menu is excellent. The owner is a friend man and talks to everyone and wants to know about your stay. During diner he will come up to your table and inquire about the food. Over the past 15 years I have stayed at other hotels and this was my first time at Casa Cupula but I will be returning!
John
Excellent Hotel and Friendly Staff
The hotel was located on the hill and had wonderful ocean and mountain views. The staff and concierge were excellent and were very helpful and friendly. The rooms were clean and comfortable.
Don
Outstanding Luxury Gay Hotel
My husband and I just spent the past 4 days at Casa Cupula and we could not have been more pleased! The ocean view from our huge outdoor balcony was spectacular. The facility is outstanding with an excellent restaurant (Taste) and great pool and gym. But what probably makes this hotel the best is it's staff. Christian and Logan (concierges) go above and beyond to make your stay perfect. They made all our arrangements for us to go zip lining, scuba diving, afternoon massages, and even a romantic rooftop dinner with a private waiter. And Jesus and the rest of the front desk staff are amazing! Spectacular trip! We will definitely be returning to Casa Cupula next time!
Location & surroundings
Casa Cupula
Callejon De La Igualdad 129, Puerto Vallarta, Mexico
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Casa Cupula
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