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Portonovo Plaza Malecon

Puerto Vallarta · Mexico

Av. M‚xico #1125, Col. CentroView location

8.0/10Excellent1,001 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.0/108.0
Condition7.4/107.4
Amenities7.6/107.6
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  • Beach hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Portonovo Plaza Malecon

Ideally located right in Puerto Vallarta downtown, at only a few steps from the Malecón Boardwalk and 1 minute from the beach, this modern hotel offers a perfect place to enjoy a relaxing holiday away from the stress of the city, but yet close enough to enjoy its main attractions.

The hotel is about a 20-minute drive from the international airport and guests can find many restaurants, bars and entertainment options in the immediate vicinity. After an exciting day of sightseeing, guests can relax in elegant, stylish rooms, equipped with comfortable bedding and excellent amenities to ensure a pleasant stay.

After enjoying delicious international cuisine, travellers may wish to unwind with friends at the on-site bar and sip a glass of wine or taste some local specialities.

A fully-equipped business centre, an in-house fitness area and a rooftop pool are also available for guests' convenience and will enhance their stay in this beautiful city.

Read more about this hotelShow less

With a stay at Hotel Portonovo Plaza Malecón, you'll be centrally located in Puerto Vallarta, steps from Bay of Banderas and 7 minutes by foot from Malecon. This hotel is 12.1 mi (19.4 km) from Nuevo Vallarta Beach and 1.2 mi (2 km) from Playa de los Muertos.

Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Vallarta? This hotel has 205 square feet (19 square meters) of space consisting of conference space and a meeting room.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Teatro Vallarta 0.1 km / 0.1 mi
Bay of Banderas 0.1 km / 0.1 mi
Camarones Beach 0.1 km / 0.1 mi
The Church of Our Lady of the Refuge 0.3 km / 0.2 mi
Rosita Beach 0.5 km / 0.3 mi
Malecon 0.6 km / 0.4 mi
Galeria Pacifico 0.8 km / 0.5 mi
Caballito 0.9 km / 0.6 mi
Los Arcos Amphitheater 1.1 km / 0.7 mi
Puerto Vallarta City Hall 1.1 km / 0.7 mi
Plaza Principal 1.1 km / 0.7 mi
Mirador el Cerro de la Cruz 1.1 km / 0.7 mi
Naval Historic Museum 1.1 km / 0.7 mi
Church of Our Lady of Guadalupe 1.2 km / 0.7 mi
Olas Altas Beach 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 45
  • Number of floors (annexe): 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
Show 28 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Cloakroom
  • Lift access
  • Terrace
  • Concierge
  • Luggage room
  • Bar
  • Restaurant: 1
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE BASICDOUBLE • BASIC • 1 Bedroom • 20 m²DBL.Z1
    DOUBLE BASICPhoto unavailable8 photos

    Portonovo Plaza Malecon

    DOUBLE BASIC

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Housekeeping
    • Direct dial telephone
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BASICDouble or Twin • BASICDBT.Z1

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Double or Twin BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH VIEWSRoom • SUPERIOR WITH VIEWSROO.SU-WV

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 55 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Portonovo Plaza Malecon

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom
    • Housekeeping
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 40 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable4 photos

    Portonovo Plaza Malecon

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Bathroom
    • Housekeeping
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE HONEYMOONDOUBLE • HONEYMOONDBL.HM

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    DOUBLE HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Housekeeping
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Safe
    • TV
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1-1

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BASICSINGLE • BASICSGL.Z1

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    SINGLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Portonovo Plaza Malecon

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Portonovo Plaza Malecon

8.0
Excellent
1,001 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
7.4 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
19 Jun 2026
John Michael
The hotel is being remodeled. It is beautiful
My room has a tbrand new.Big TV with a lot.more options. I felt more like staying in the room instead of going to the beach. This remodeled hotel gets a super 10. I am ready to return.
Self
2/10
Poor
10 Jun 2026
Israel
Demaciado decepciónado estuve 5 días primer día la agua del baño í lavamanos.
Solo dos personas fueron súper atentas
Adolfo chavarin i la mujer de arreglar el cuarto i mujer de limpieza 5 días pidiendo la contraseña del wifi i el personal que se encargue de enfrente me ignoraba demciado pobre la sistencia al cliente. Me molestó mucho este tema del wifi í personal tube que llamar ami compañía de teléfonos de usa para comprar datos i poderle competir internet. Mi hija.
Family_with_children
10/10
Exceptional
08 Jun 2026
Jacques
All good
Partner
10/10
Exceptional
08 Jun 2026
Jacques
All good
Partner
10/10
Exceptional
08 Jun 2026
Jacques
Muy bien!
10/10
Exceptional
08 Jun 2026
David Ernesto
Very nice and friendly staff
Friends
2/10
Poor
28 May 2026
Tegan
Didn’t tell me there was construction going on

Heard nothing but hammering all day and waking up to it every morning
Self
4/10
Poor
20 May 2026
lisa
This hotel clearly spent zero dollars on soundproofing. Every noise travels through the building like you are living inside an echo chamber. If it’s not construction workers hammering away early in the morning, it’s other guests stomping, dragging furniture, and talking all night long. Even worse, the maids routinely holler to each other across the floors as if the entire hotel is one giant open-air hallway.

The craftsmanship throughout the property is equally disappointing. The carpentry work is shoddy at best, with poorly fitted doors, gaps everywhere, and thin walls that seem to amplify sound instead of block it. The entire design creates an “eco-chamber” effect where every conversation, laugh, suitcase wheel, and slammed door bounces endlessly throughout the building.

To top it off, the WiFi is so poor and unreliable that even basic functions barely work — at times it was impossible to even turn the TV off properly because the connection kept failing.

If peace, quiet, sleep , reliable amenities, or quality construction matter to you at all, this is probably not the place to stay.
6/10
Pleasant
08 May 2026
Carlos
The best part of this hotel is the breakfast, better than 2 of the resorts we visited. The location is amazing, you are within walking distance of the Malecon and beaches. However, they are under construction, the pool is still out of service and we were not informed that prior to our visit.
Partner
8/10
Excellent
18 Apr 2026
Elsy
Everything good , thanks
Partner
8/10
Excellent
16 Apr 2026
Logan
fine
Friends
8/10
Excellent
13 Apr 2026
Jasmine
Really enjoyed the breakfast..it was prepared well and was served fresh. The property’s location is perfect. Super close to Malecon, 15 mins walk to zona romantica. Lots of food and entertainment options around the property. Immersive to local culture. Only downside was the weird sewerage smell emancipating from the bathroom. It was quite unpleasant. Rest was all good. Can recommend.
Family_with_children
8/10
Excellent
03 Apr 2026
Elizabeth
Breakfast was fresh. Dining girls were always helpful!
Family
6/10
Pleasant
14 Mar 2026
Garry
Decent breakfast, rooms clean and quiet, although some reno noise during day. Safe didn't work, so they movede me to another room. No ice for drinks
Self
10/10
Exceptional
12 Mar 2026
David
Great place to be located to explore downtown PV
Partner
10/10
Exceptional
09 Mar 2026
tammy
Monica, front desk is the best! There is beautiful beach around the corner, and Malecon steps away. Definitely my favourite place to stay!!!!! :)
Friends
6/10
Pleasant
08 Mar 2026
Fernando
Very convenient location walking distance to many restaurants,stores,& Malecon.only issue was T.V.
4/10
Poor
21 Feb 2026
Scott
1. The room was in terrible shape. We had awful water pressure in the shower with almost no hot water. The shower leaked badly...all over the bathroom floor.
2. The room safe was broken so we were unable to secure our valuables in the room.
3. The selection of food in the breakfast buffet should have been better. You should add scrambled eggs, toast, home fries, sausage or bacon, a selection of pastries, fresh fruit, and a selection of cereal. The selection of food in the buffet was geared more toward Mexican guests and not toward American or Canadian guests.
4. The air conditioning unit should have adjustable vents so it wouldn't be blowing cold air on guests when they are in bed trying to sleep.
5. The ceiling fan did not work. We would have turned off the AC and used the fan overnight if it had.
6. The only good things we can say about the room is that the bed was comfortable and we liked the location. Unfortunately, because of all the negative things listed above, we will not be returning to the Hotel Portonovo.
Partner
10/10
Exceptional
20 Feb 2026
Ismael
Buen servicio todo muy bien 😁😁
Self
10/10
Exceptional
19 Feb 2026
Gail
We had a renovated room, the check in was easy, staff were friendly and the room and hotel were super clean. The continental breakfast was also very good We will definitely stay again.
Family
4/10
Poor
19 Feb 2026
Mary Edith
The pool and the rooftop mezzanine were closed. Black mold in the shower, I had a room with no outside windows and no closet. The elevator didn't work the majority of the time, not ideal for travelers in their 70s.
Leisure Self
10/10
Exceptional
18 Feb 2026
Marina
Very clean and good stuff
Self
8/10
Excellent
16 Feb 2026
IRVING
The room was clean and quite. The beds were comfortable and the location was good. The staff were friendly and helpful. We were very satisfied with our one night visit.
Leisure Partner
8/10
Excellent
16 Feb 2026
Shelly
Room was beautifully designed and updated. The breakfast was great every morning. Great location in old town…walkable & steps to the beachfront.
6/10
Pleasant
15 Feb 2026
James
Our room 103 was in poor shape and did not have enough towels, and no face cloths. Shower floor was in poor conition and
nshower head not in a good position. There should be a drop off and pickup spot at the front and back of the hotel. Parking would be a bonus.
Partner
10/10
Exceptional
15 Feb 2026
Ismael
Todo muy bien todo el personal muy amables claro que regresare 😊😊
Leisure Self
6/10
Pleasant
13 Feb 2026
Marion
I was on 3rd floor. Totally renovated, nicely done. No balconey rail so was not allowed on balconey. No hot water in my room the entire 4 days i stayed! I had to shower in a first floor room! Breakfast is very good. Once renos r done, i believe it will be very nice. But get the hot water up to third floor!!!
Leisure Self
6/10
Pleasant
12 Feb 2026
Marco
Room was clean, staff was good. However for us the room was way too small. We felt like we were in a closet. Continental breakfast was just ok. Would I book this again, probably not for the price we could have had a larger room. By the way once we confirmed booking we were advised that the pool was not available. Not good for after the fact.
Leisure
6/10
Pleasant
11 Feb 2026
Susanne
The room was tiny, everything looked pretty shabby, not like the pictures online. Staff were ok but didn't seem to care that we arrived, price was ok but I've received way more welcoming service and better room amenities, with a breakfast elsewhere.
Leisure Family
10/10
Exceptional
09 Feb 2026
Louise
Great service.
8/10
Excellent
05 Feb 2026
Juan
Great service nice room. Small rooms.
Partner
10/10
Exceptional
04 Feb 2026
Paul
The room was clean, the beds were comfortable. The only concern I had is there was only one sheet on each bed and it was a little chilly.
Leisure Self
6/10
Pleasant
02 Feb 2026
Richard
Our first few days we were in a very small room. Asked for an upgrade, and was given a much better room at no extra cost. Everyone at the Hotel was very polite and friendly. Thank you Portonovo
2/10
Poor
02 Feb 2026
Marie
Like where do I begin??? First of all when I booked this place I was not told there would be Reno's going on from 9 am until 10:30 PM daily with jack hammers and drilling banging etc. Secondly one of the reasons why I booked this Hotel was because it had a pool. I have a total of 4 knee replacements 3 on left knee and 1 on right knee. I needed the pool to keep my knees exercised. The 3rd and 4 th floor was completely closed off. The first room I was in was so dark and like a dungeon and the card key would not work half the time and had to keep going down to the desk and having it re activated between 2 -4 times a day. They kept accusing me that it was my Cell phone. I did not even have my Cell phone with me on this trip. Plus there was a lot of mold in the shower and on the ceilings and walls. I had to go buy bleach to kill some of the mold. After a week
of dealing with it. I demanded I be moved to a different room. So the second room was better but still mold on the ceilings and in the shower. Plus the Patio Door which I was on the first Floor did not have a lock on it and would not close properly. I was very nervous that someone could jump up onto my patio and get into my room. I was told by the Receptionist that the Hotel had sent out Letter to all the booking Companies stating that there would be Reno's going on so I feel Hotels.com did not inform me on this matter otherwise I could have booked elsewhere. Very disappointed and totally wrecked my whole 4 wk. holiday.
Self
8/10
Excellent
31 Jan 2026
Terry
The hotel was somewhat run down but they are working very hard to improve it!
The staff were all wonderful they did everything in their power to make sure that we were comfortable!
We were very disappointed that the pool was closed, as that was on3 of the main reasons for booking there. The location made up for it, it was exactly the location we needed to suit us!
Mucho gracias!
Leisure Partner
10/10
Exceptional
31 Jan 2026
Jaime
Friendly helpful staff, clean room and great location
Leisure Partner
4/10
Poor
30 Jan 2026
Danielle Odessa
When I first checked in, they put me in a room that was absolutely awful and told the pool was out of order. I called in to request a hotel change and was told that wasnt an option but was given an upgrade.

The new room was nice but had just had renovations completed. I had to put batteries in the safe and the remotes. The floor was still under construction and there was noise all day and well into the night. Also, the elevator only worked half the time and there were no handrails to walk down 3 flights of stairs. The breakfast is decent but the breakfast room is under construction so enjoy trying to find a spot in their 6 tables off the lobby and sitting in folding chairs.


This could all be forgiven except for the absolute lack of any decent customer service. The front desk staff is actively unpleasant, none of the porters speak even one word of english nor know how to smile, yet stand there looking for a tip and the vibe at this place is not one of welcome.

I spilled a bright colored drink and used a towel to clean it and they charged me for a towel, Which was understandable until they charged me 400 Pesos for a crappy white towel and held my room key hostage until I paid.

After spending the week at a similarily priced hotel 2 blocks away I know that this isn’t the standard. I will NEVER consider this hotel again and will actively not recommend. Not sure how they got such a good rating to start with because they sure didnt earn it from me.
Friends_and_family Family
10/10
Exceptional
20 Jan 2026
Marina
It was very nice
10/10
Exceptional
20 Jan 2026
Ievgenii
I enjoyed my stay at this hotel. Property could be better maintained and rooms need more maintenance, but overall it felt like home. Breakfast was delicious and enough variety (eggs, coffee, beans, meats and some mexican dishes, fresh fruits).
Staff was great too.

Best part was the location. Steps away from beautiful beach, good food was right around the corner and everything was convenient.
Leisure Family
4/10
Poor
16 Jan 2026
Roberto
You can tell they used the shippiest ingredients to cook their food including the coffee. Elevator way too slow
Leisure Partner
4/10
Poor
13 Jan 2026
Henry
The safe did not work. The showerhead was tuck into a small corner with no water pressure and limited hot water. Walls are super thin, and can hear the cleaners and neighbors walking down the hallway and slamming doors. Wifi was given but the connection was non-existent. The beds were ok.
Partner
6/10
Pleasant
12 Jan 2026
Jehn
Good for the money.
Leisure Family
2/10
Poor
04 Jan 2026
Uriel Arturo
Primero la tarjeta de la habitación fue un problema, pero esto es común y no suele ser un gran lio, el problema es la habitación, esta muy descuidado, el techo del baño esta repleto de humedad y mala condicion, al ducharte toda el agua sale al baño haciendo un enorme charco.
Leisure Family
10/10
Exceptional
02 Jan 2026
Angelica
The rooms are nice, the hotel is under renovation. It will be beautiful, I would stay there again, includes breakfast, delisious.
Business_and_leisure Self
6/10
Pleasant
12 Dec 2025
Vilma
The customer service was excellent. Cesar is a wonderful doorman and deserves a raise as do the rest of the staff. The free breakfast was very good, especially the fresh fruits.
Beyond that the top 3 floors were under renovations, we didn't have access to the pool on the roof, due to the Hurricane in October. The wifi was choppy, tv was broken, our view on the balcony was blocked by construction equipment. There was metal rod sticking out of the floor, shower needs some work, and it would be nice if there were mini fridges in the rooms. The AC was very good n cold. We also stayed 8 nights and felt extremely safe.
4/10
Poor
30 Nov 2025
Mario
Beaucoup trop de bruit et mauvaise odeur dans la toilette
Self
6/10
Pleasant
25 Nov 2025
Arlene
Good
10/10
Exceptional
22 Nov 2025
Sylvia
Yes, yes, yes
Leisure Self
2/10
Poor
05 Nov 2025
Rohan Kumar Reddy
Staff are good. Room was not good. Found cockroaches in the room. No pool as it was under construction during the time I visited but it was not mentioned during the booking. No wifi in the room I got and had to go to the lobby.
Leisure Self
10/10
Exceptional
04 Nov 2025
Dolores
Very clean, nice staff, no amenities pool was under construction, but the beach is walking distance
Business_and_leisure Family
8/10
Excellent
02 Nov 2025
Jose
Staff was very helpful!
Leisure Friends
6/10
Pleasant
11 Oct 2025
Angela
Air conditioning/ complimentary breakfast.
Selection and some changes to variety daily.
Safe in room
Leisure Partner
8/10
Excellent
05 Oct 2025
Rodger
property is in renovation but itsclean thanks
Leisure Partner
10/10
Exceptional
27 Sep 2025
Maximo
Staff very welcoming, the room was very neat and clean, walking distance to the malecon was short. Overall our stay was great.
Business_and_leisure Partner
10/10
Exceptional
21 Sep 2025
Diana
Everything was good
Leisure Family_with_children
10/10
Exceptional
20 Sep 2025
John
It is not bad they are remodeling the hotel. I understand there will be noise but not in the evening nor night
Leisure Self
8/10
Excellent
07 Sep 2025
Kendra
Great value for your money. Convenient and accessible.
Leisure Self
10/10
Exceptional
23 Jul 2025
Brent
Nice hotel on a convenient location close to the beach, but not in the nicest area of the city. The breakfast and staff were amazing!
Leisure Family
8/10
Excellent
16 Jul 2025
Tammy
The room was clean. Great location. Pool area could have had a couple more umbrellas. It was very hot and there was only one umbrella set up. Other than that it was a good hotel. Breakfast was good as well.
Leisure Partner
8/10
Excellent
09 Jul 2025
Alejandro
I liked my stay, and I would come back, I just think some of your staff needs some retraining, the breakfast ladies were great, when I left. The front desk just said, that's all, not how was your stay, good morning, you need a taxi, come back, nothing. I think they could do better, having said that, I would probably go back.
Leisure Family
2/10
Poor
05 Jul 2025
Doreen Marie
Property was in poor condition. The pool was not functional. It was so dirty you couldn’t see the third step in the pool. It’s dark and gloomy in the lobby area. It’s on the main street. The traffic is extremely noisy and I made loud noise from the traffic. The bathrooms were a little dirty. Upon arrival the balcony door scrapes the floor and makes a really no noise to go outside to the balcony. Unfortunately, I will not stay at this property again overall, the property needs a maintenance clean up.
4/10
Poor
18 Jun 2025
David
You get what you pay for. Would not recommend the double rooms during summer here. Rooms are too small, poor a/c and too humid.
Leisure Family
6/10
Pleasant
03 Jun 2025
James
Hotel was fine

But could not sleep
Due to traffic on cobblestones
Very loud all night
Leisure Friends
10/10
Exceptional
30 May 2025
Jesus
Me gusto mucho, que esta muy amable el personal y la comida del comedor super rica.
Leisure Partner
10/10
Exceptional
27 May 2025
Armando
.
10/10
Exceptional
16 May 2025
Megan
Only 2 issues. They only provide 2 bath towels but we were 2 adults 1 child. There were a lot of roaches. I let the staff know and they advised me to keep windows shut and took care of the problem immediately. The staff was so awesome the food was amazing. Even the guest were amazing. I had the best stay ever. It’s the perfect location and affordable and so many things right outside the hotel to see do shop etc.
Leisure
10/10
Exceptional
16 May 2025
John
Everything was wonderful. Super nice staff.
Leisure Self
6/10
Pleasant
13 May 2025
Jonathan Noel
Poorly maintained, shower door didn’t close properly, water leaked outside shower, bathroom door frame corroded, corrosion on walls too, closet’s shelf nailing coming loose, lights fixtures corroded.
Leisure Partner
4/10
Poor
07 May 2025
Ali
Not attentive, and not very friendly also everything is so old.
2/10
Poor
06 May 2025
Cris
Customer service could have been better.
Partner
8/10
Excellent
27 Apr 2025
Corrina
This is a great hotel if you want to be near everything. Is only a couple of blocks from our favorite restaurant Ah Caramba. Couple blocks from the Malecon and market. Tons of restaurants in any direction and a public beach around the corner. The staff was always friendly
Leisure Partner
10/10
Exceptional
26 Apr 2025
Michael
The breakfast was awesome. build your own Huevos Rancheros, pancakes, fresh fruit and more. Hotel clean with comfortable beds. 1/2 block from the beach and next to big grocery store. Definitely stay here again.
4/10
Poor
23 Apr 2025
Andrea
I hated this place from check in. If it was more than 1 night i would have left. Check in staff was not bilingual, and kind of rude. Our bellhop was good and tried his english and helped with my Spanish. It was the smallest hotel room i have ever seen with the smallest bed ever. I dont know if it was even a double. The pool was so dirty i didnt use it, and you couldnt see through the glass on the rooftop patio. Shower door didnt shut and got water All over the tiny bathrooom. Sheets had stains. No pool towels... ugh!
Leisure Partner
8/10
Excellent
21 Apr 2025
ioannis

Nice break from the northern cold

Staff was pleasant and accommodating. Asked for a quiet room. First night we were given a room in the front side of the hotel. It was too noisy for us from traffic, very early in the morning. Changed to a room in the back (ocean side) for the rest of our stay. Quiet and pleasant. Beds in both rooms were comfortable. Air condition was good but created a musty odor. Shower stall was big but the placement of the shower head (in both rooms was located beside a corner beam) made it feel tight. Breakfast buffet was good, fresh fruit and eggs, juice, yogurt, sides. Coffee was not available prior to restaurant open hours. Bottled water was provided for the first day only. The hotel is located 3 blocks from Malecon, close for nice walks and far from the blaring music of the bars. There are various restaurants and coffee shops in the area, research the travel blogs to find one that fits your taste and budget. Mcds and Starbucks for coffee and ice cream for the boardwalk stroll. Clean attended washrooms (10 pesos) available. We did not have a car, walked the area. The bus system is good, but needs some knowledge in order to be used effectively.
Partner
8/10
Excellent
20 Apr 2025
Yvette
Staff were always very friendly and helpful during the entire stay
Leisure Self
6/10
Pleasant
18 Apr 2025
Dave
Close to everything
Business_and_leisure Self
6/10
Pleasant
17 Apr 2025
Leon
I booked this hotel as I had stayed there before. They had a good breakfast and an elevator. The elevator was important as I was having hip problems and breakfast was served on the top floor. Elevator was out-of-order. No handrails in the stairway. No wardrobe or any other means to hang up clothing in the room. I will only stay here again if the elevator is repaired. In the meantime, their Expedia listing should remove the fact that they have a functioning elevator.
Leisure Self
10/10
Exceptional
10 Apr 2025
Colette
The staff were exceptional… the premises were extremely clean… perfect location steps away from the beach … could not have had a better stay….
Leisure Friends
6/10
Pleasant
09 Apr 2025
Verified traveler

Very nice breakfast!

There was some mold on the walls and you could see that the woodwork had not been properly cleaned - doors, headboard, etc. The bathroom was always cleaned well, which is important to me but the whole room needed a deep clean. The balcony door was difficult to open and very noisy, which was unfortunate because I had to go and sit in the one chair out there or go to the roof for internet. The breakfasts were very good, with the best chilaquiles. They were drier and not as saucy as usual and I loved them. The restaurant staff were very nice. The lady who sat at the back desk in the foyer was very nice and helpful. I would probably stay there again, because of the location and good breakfast, as the price was right.
Partner
10/10
Exceptional
07 Apr 2025
John Michael
I feel very comfortable. Beds are nice. Air conditioner is excellent. Great view from the balcony. Breakfast is super llnconditioner
Leisure Self
8/10
Excellent
06 Apr 2025
Savannah
Great location. Rooms are fairly basic but clean. AC worked well and had hot showers. Hallways echo a lot, very loud in the morning. Rooftop pool needs more lounging chairs and need to get rid of the pigeon and pigeon poop problem with a fake owl or something. Breakfast is awesome!
Leisure Partner
10/10
Exceptional
04 Apr 2025
Guzel
Great location at the Malecon, PV. Easy access to beautiful beache, bus, hikes, taxi, grocery store, theater and many small restaurants and bars. Breakfast and coffee on the top floor was OK. Friendly staff at the dining area and front desk. I would stay there again likely in the future.
Leisure Friends
10/10
Exceptional
04 Apr 2025
Ricardo
I would recommend this hotel anytime, amazing location, walking distance to the Malecón, night clubs, and all the amenities, friendly staff, We arrived early for checking in due to flight arrival at PVR, we were able to leave our belongings secure at the hotel until we were all check in, the guys helping us with our luggage and were helpful, thank you for the complementary wine bottle. next day early morning had breakfast included with the room stay. kudos to the staff for the warm welcoming. Highly recommended to anyone.
Business_and_leisure Family
4/10
Poor
30 Mar 2025
Leon
They overcharged us and room was extra small.
Leisure Partner
2/10
Poor
28 Mar 2025
Jesus
We had the worst experience ever. They cleaned our room took our towels and didn’t have clean towels for 3 days. We got moved to a dark room. The fan did not work. Room smelled like mold. Bathroom had mold stains. Our room faced the inside of a dirty building. The only thing good was the breakfast.
Leisure Partner
10/10
Exceptional
26 Mar 2025
Ricky
Awesome place
8/10
Excellent
24 Mar 2025
anthony
Very convenient location close to the beach
Leisure Partner
4/10
Poor
17 Mar 2025
Robert
Location was good.
Had numerous problems including:
-elevator did not work for 5 of ten day stay,
-no safe in first room which we changed because
- of its smallness for two people
-mould smell in second room
-pool was not used because the deck area was not conducive for relaxing on.
Leisure Family
4/10
Poor
13 Mar 2025
Katherine

Eh so so

Upon arrival we were told our room was on the second floor, and that the elevator was not working. What’s more, breakfast would be served on the fourth floor, still no elevator. Our room had a city view as we were told. It overlooked a very, very busy Street which was often very noisy. Be sure to bring earplugs for night time. The shower stall was not completely enclosed, and water leaked out onto the floor and behind the toilet. The beds were very comfortable and the closet was adequate although there was no dresser. The room key card failed every day and had to be re-keyed. The food for breakfast was complete and good, Actually excellent. Staff was pleasant and helpful to get our bags upstairs.
Friends_and_family Family
10/10
Exceptional
13 Mar 2025
Daniel
I've stayed here twice and will stay again. Very clean. Lovely and very helpful staff. Excellent location. Extremely walkable. Cheap. Safe.

Small but nice roof top pool. 90 seconds from a great beach. 9 seconds from great food and walking.

2/10
Poor
10 Mar 2025
Alejandra
Terrible service, not the rooms we booked, rude staff, except for the bell boys
Leisure
10/10
Exceptional
10 Mar 2025
Mario

Primera vez en Puerto Vallarta/

Todo perfecto , buena ubicación en el malecón cercas de las letras Puerto Vallarta, puestos de comida , perfecto
Friends_and_family Family
10/10
Exceptional
09 Mar 2025
Ian
We stayed for two nights in Feb, 2025. Very good stay, recommended for a nice central location, easy access to busses, and lots of street food, and restaurants. The breakfast was also very good, hot food, and coffee, we sat outside and enjoyed the morning sun while we ate. Staff were all very attentive to anything we needed.
Leisure
10/10
Exceptional
08 Mar 2025
Sylvia
Usually love everything but today no elevator!
Leisure Self
2/10
Poor
07 Mar 2025
Robert
They are 5 storys high with no elevator. Claiming stairs without hand rails was unsafe and exhausting. Shower had now water pressure and had to call maintenance. The bed only had a sheet no blanket or comforter. I wouldn't recommend
Leisure Friends
10/10
Exceptional
05 Mar 2025
Tony
Service and hospitality from the front fest to the bellmen, and breakfast staff!!
Leisure Friends
2/10
Poor
01 Mar 2025
Kurt
I. Would like my refund of 3067.13 for the23 days I didn’t stay there
Leisure Self
10/10
Exceptional
28 Feb 2025
John Michael
It was so clean and all thesnf
Leisure Self
10/10
Exceptional
27 Feb 2025
Reepu Daman
Had a great time here. Friendly staff. Overall a good hotel in a good location
6/10
Pleasant
26 Feb 2025
Kerstyn
The roof top pool was dirty. The elevator was broken
Leisure Self

Location & surroundings

Portonovo Plaza Malecon
Av. M‚xico #1125, Col. Centro, Puerto Vallarta, Mexico

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Portonovo Plaza Malecon

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