Secrets Vallarta Bay Resorts & Spa

Mexico , Puerto Vallarta
PUERTO VALLARTA, David Alfaro Siqueiros 164 Z.H. Las Glorias
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100 reviews shown

2/10

Poor

23 Mar 2026

Brad

Pools were clean and good. Challenge was that many people had cancelled so they then closed most of the restaurants daily. There would be maybe two plus a buffet open and if you missed the one you wanted then you had to go to the same one's over and over. One night we tried to go to the French restaurant but was refused for dress. Went back to the room and ordered room service - worst food every had and we sent the entire meal back. Pizza was half cooked and half raw dough. Had Hummus and pita and they sent two small wedges of pita so hard they were impossible to eat. Told the manager the next day and they promised to do something but of course they didn't. Also noting that we paid a lot of money for what we thought was the Secrets service and adults only environment. Many nights the only food was on the family Dreams side - not what we paid for. The other issue was that outside of the airport we had never experienced vulture time share sales experiences like this before. It never ended through the whole week as they constantly hounded us and tried to find some wedge to give us something free so we would talk to them. Just put a very bad feel on an already unfortunate experience. Will never go to a Secrets again and we certainly know we paid a lot of dollars for nothing. Staff were great and very friendly and helpful outside of the time share sales staff.

Partner

2/10

Poor

11 Mar 2026

Kyle

Lost my passport the night before leaving and the property offered zero options store our $7000 stay! Horrible Customer Service!

10/10

Exceptional

04 Mar 2026

William

View from our Oceanfront suite was Spectacular.Our Butler Jose did an outstanding job getting us medications we were short of due to Westjets delays and cartel problems.He made.many arrangements for us and found us some Canadian Club whiskey.The pools were excellent and the staff were always attentive.We enjoyed the Asian and French restaurants(food was excellent) Oceana restaurant was not open during our stay due to drop in occupancy because of Cartel troubles.

Partner

10/10

Exceptional

17 Jan 2026

Brian

Great place to stay by the ocean.

Leisure Partner

8/10

Excellent

17 Jan 2026

Darla

Food was a bit hit miss in general it was good. I found the noise level difficult to cope with.

Leisure Self

8/10

Excellent

15 Jan 2026

Michael

Staff is all excellent and food was fantastic.

Leisure

8/10

Excellent

07 Jan 2026

Kang

10/10

Exceptional

06 Jan 2026

Tatevik

Excellent , Beautiful resort. We will return

Leisure Partner

10/10

Exceptional

04 Jan 2026

Joann

The resort was clean, well maintained and the rooms were great but what makes this resort so amazing is the staff. They make you feel like you are at home.

Leisure Partner

6/10

Pleasant

02 Jan 2026

Carole

Carlos and Daniel brother were excellent pool service attendants !
The restaurant staff were great .
Entertainment was very poor except new year eve that was outstanding.
Location of property is great but room could use a refresher and pillow more confortable .
Food at pool is the same every days , wish more option .
Entertainment at pool is poor and practically none at night.
Restaurants option is ok
Watch out for the free coupon at check in , fine print for eligibility after the fact .
The only restaurant with a view is for preferred members only.

Leisure Family

8/10

Excellent

01 Jan 2026

Lyndon

While the resort has many attractive features, several issues significantly detracted from our overall experience. Daytime poolside music was excessively loud, making it difficult to relax and enjoy the otherwise beautiful surroundings. In the evenings, entertainment between the neighboring Secrets and Dreams resorts was poorly coordinated. Because the venues are so close together, overlapping events—such as karaoke at one resort and a DJ at the other—created a noisy, chaotic environment rather than enjoyable nightlife.

Most disappointing was the aggressive promotion of Hyatt membership programs. Staff repeatedly approached us with sales pitches, often disguised as offers for discounts or resort benefits. These interactions felt intrusive and inappropriate for a premium, all-inclusive vacation, especially when they began shortly after arrival. Guests should be able to enjoy their stay without feeling pressured into sales conversations.

Although the resort is visually appealing and well-maintained, the constant noise and persistent sales tactics negatively impacted the sense of relaxation and would make us reconsider returning in the future.

Partner

10/10

Exceptional

31 Dec 2025

Hunter

Great staff, very good food.

10/10

Exceptional

29 Nov 2025

Christopher

Room was spacious with a great view of the ocean, staff was very attentive and helpful, a great place to stay and relax!

Partner

10/10

Exceptional

29 Nov 2025

Jacinthe

Beautiful resort! Amazing food! Excellent staff! Gracias a Adrian, Pedro, April, Alfonso, Edgar, Israel y todos los otros xoxoxo
De Lisa y Jacinta - tus amigas de Canada 🇨🇦❤️

Leisure Family

6/10

Pleasant

13 Nov 2025

Karin

Average

Leisure Partner

8/10

Excellent

07 Oct 2025

AMANDA

Food was really good, staff was friendly and the overall atmosphere was nice. The only complaints were the staff seemed to always be trying to enter the room. Several times (even after housekeeping had come for the day), they would knock and try to enter. Woke us up a few times. Also, the walls/floors are thin, so you can hear things moving around and it's hard to sleep.

Leisure Friends

10/10

Exceptional

27 Sep 2025

Miles

Staff was excellent. Dining options are great. You can’t go wrong staying here.

Leisure Partner

6/10

Pleasant

26 Sep 2025

christopher

Well got caught up with FAA grounding flights so I called secrets. Just so you know they tell you not their problem so you lose a night. Many issues with room, showere door wouldn’t close or drain etc. they get very pushy wanting to sell you their Membership which is a timeshare. Building manager at preferred club didn’t like the fact that I didn’t want to spend a 1/2 day being hounded. It’s a Hyatt but the don’t recognize your status. Most likely will never return. Wait staff was very good especially Hugo

Leisure

4/10

Poor

26 Sep 2025

Zachary

This stay was poor, we wound not visit this hotel again, Our Room backed to clearly a void between hotels that is used for workers or industrial, not only was it an eyesore it was extremely loud, with a truck running 24/7. The door to our hotel room you could see daylight around the entire door sealing no outside noise. It was not relaxing, Many of the restaurants are closed at a decent hour and almost nothing open past 10/11 to eat at either of the hotels that are adjoined. The food was also Mediocre at best, with the Asian Hotel being the only really good option. I added to all reservations that we were celebrating my Wife's 40th Bday ZERO Mention of it at the hotel, they dod nothing, which I thought was a bit under whelming considering all booking and upon check in was relayed. We did visit two places via Vallarta Adventures who were fantastic but had nothing to do with the hotel. I will leave them outstanding reviews. Overall, this hotel underwhelms, The Spa offered Hydrotherapy which we love but wanted $109 per person a day, which is FREE at Le Blanc Hotels. We were spoiled by them in Cabo. Last Comment, We went into the snack shack on way out, Ice Cream section Closed it is in the same room with other snacks, they wont serve it at 10am but standing next to it, but the bar is open for Tequila shots. It was an overall underwhelming stay.

Leisure

8/10

Excellent

21 Sep 2025

George

The speciality restaurants (Italian &French) were very good but the others needed some improvement. The property needs some upgrades to keep it at the high standard it used to be.

Leisure Partner

8/10

Excellent

15 Sep 2025

Phillip Paul

THE ONLY THING I THINK THAT COULD HAVE BEEN
BETTER IS IF THE ELEVATORS HAD AIR CONDITIONING.

Leisure Family

2/10

Poor

13 Sep 2025

Erik

Rooms look old liking water really sad

Leisure Partner

10/10

Exceptional

13 Sep 2025

Ian

Only downside was the hard sell from Hyatt for their timeshare program on check-in. Everyone gets hit with it. After a long day of travel, it is very unwelcome.

10/10

Exceptional

11 Sep 2025

Eldon

I’ll be back

Leisure Partner

10/10

Exceptional

11 Sep 2025

Pamela

Its a nice resort service was some of the best ive ever had at any place ive ever stayed at.

Leisure Partner

8/10

Excellent

02 Sep 2025

Verified traveler

Like: Hotel layout & views, room & content, variety of restaurants, pools
Dislike: Lack of good evening entertainment & shows (compared to my past visits to Secrets)

Leisure

10/10

Exceptional

29 Aug 2025

Bradon

Great all inclusive, room was always cleaned. Facilities are great. Food and drinks were amazing. Never wanted to leave the resort

Leisure Partner

10/10

Exceptional

17 Aug 2025

Dung

We love this resort so much. A lots of good restaurant options such as French, Italian, Seafoods, buffets and etc. It’s good that we were able to use both the Secret and Dream facilities when we stayed at Secret. Too bad we were able to use the main pool for a couple days before they shut it down for renovations during our stay. The main pool over Secret is the best. All staffs were super friendly and they made sure we had a great time regardless what we did. The drinks were also awesome.

Leisure

10/10

Exceptional

13 Aug 2025

Isabella

Their service and food options are great. They could do better with their entertainment selections but overall its a great resort.

Business_and_leisure Friends

2/10

Poor

10 Aug 2025

Raymond

Two of the pools at the adult section, including the main pool with the bar was closed for construction the entire view of the ocean was blocked and everyone was crowded into one adult pool.

4/10

Poor

10 Aug 2025

Jamie

Dissatisfied Guest! Will not return to Secrets

We booked a Preferred Master Suite with a Swimout. The room was nice a spacious and had a beautiful ocean view despite the noise of the construction below of the main pool being reconstructed from 7am -8pm. We were NOT INFORMED that the MAIN POOL was going to be CLOSED UPON OUR ENTIRE STAY! Muchless hear the noise outside our patio the we paid $5700 for! We booked this roomfor our 25th WEDDING ANNIVERSARY and requested Champagne upon Arrival and received nothing, not even a bottle of wine. Our Butler Jose was very nice, but did tell us he couldnot get us a BOTTLE OF CHAMPAGNE or WINE, thst we would need to pay for this. According to the advertisement it states a full mini bar in the room. I booked a PREFERRED MASTER SUITE to get above the normal amenities. A group we were with thst was in the Junior suites had the same Butler and had all the same options we had to choose from. Although, they booked through Costco and Costco informed them in advance the ms8n pool would be closed and gave them a $200 credit to use at the resort. We received NOTHING and soent $5700 for 4 night stay! I am demanding to speak to someone higher in Hyatt to get a credit toward my bill for Secrects at PV.

Partner

6/10

Pleasant

05 Aug 2025

Leticia

Staff was amazing. The one thing I was looking forward to which was the swim up bar pool was closed along with the one restaurant with ocean view closed !

Leisure Partner

8/10

Excellent

02 Aug 2025

paul

Couples vacation

All Restaurants are not open every night. Seemed strange to me. So you have to plan dinner around which ones are open. Plus even in the indoor restaurants the temperature was 28deg Celsius or around 81 deg. F Lobby is very nice. Just need some ceiling fans to move some air around. Couldn’t even watch any of the entertainment due to it being so hot. I would say go during the winter months if you go. Pool water was so hot it was miserable. Was there July 26 - August 1. The entertainment staff at activated pool were amazing. Preferred club lever not worth it. Worse view than regular room. Only saw our butler the day we arrived and the day we left. The nighty entertainment was gunboat at best. Almost
Line there was none at all

Partner

10/10

Exceptional

20 Jul 2025

Luis

Beautiful resort with excellent food and service.

Leisure Partner

8/10

Excellent

17 Jul 2025

Tania

This is one of my favorite properties to stay at. The staff goes above and beyond to meet your needs, specially if you stay in the Preferred section. The food options are also great! Even the buffet has a great assortment and different food themes. Unfortunately, 2 of their pools were under construction and I can wait till they are done and we can go back again. During this visit they had more entertainment than usual, which I appreciate since it's usually pretty boring around the pool area and at night. Music/party does end at 10 pm however there is a nightclub, small but serves its purpose if you are not ready to call it a night. Once again, the staff caries this resort and don't forget to show your appreciation by tipping.

Leisure Partner

8/10

Excellent

11 Jul 2025

Michelle

So glad we stayed

Loved the security of the resort and it was well staffed. Disappointed the main pool was out of service. 90% of the food was very good.

Friends_and_family Family

2/10

Poor

07 Jul 2025

Jacqueline

Awful experience! 2 of the pools were under maintenance, loud constructions noises while trying to relax, no beach view, had to walk the extra mile to get to the beach. Odd closing times for pool side bar etc., Staff is super pushy on timeshares. Food was the most horrendous thing I’ve ever tasted. We instead ate in town the whole trip after finding out how awful the food at the resort was. Oh ALSO, roaches in the rooms! Opt for an Airbnd instead and just eat at local restaurants!

Leisure Partner

8/10

Excellent

05 Jul 2025

Laura

The pools were under construction, but outside of that everything was excellent and we finished the trip with doing the chef dinner where a personalized chef cooked for us and we had a specific pairing of wine with each course. It was amazing and the service that we received from Sergio and Wendy and Benito was so personal and wonderful.

Partner

10/10

Exceptional

03 Jul 2025

Frank

Awesome resort nice and clean

Leisure Friends

10/10

Exceptional

01 Jul 2025

Nathan

100x better than golden

Leisure Partner

8/10

Excellent

29 Jun 2025

kent

The people were real friendly, very helpful. The only drawback that I would say is there are hard selling to try to get you part of the property timeshare or whatever they were trying to sell they did that with me and my wife and my sister and her husband, that was a little annoying, but other than that, it was a great place to stay.

Leisure Family

10/10

Exceptional

28 Jun 2025

Sohrab

We had a great time at this property, day classes with Armando and Victoria was great . Everyone at all restaurants were wonderful. I strongly suggest this hotel.

Leisure Family

10/10

Exceptional

18 Jun 2025

Jovita

The property was excellent. Service was excellent. Overall experience was very pleasant... I can't wait to go again.

Leisure Family

10/10

Exceptional

16 Jun 2025

Emmanuel

Beautiful

Leisure Partner

4/10

Poor

15 Jun 2025

Kyra

This property is so noisy! They're right on the beach so you can hear everything. Music blasting after 10pm when you have to be up at 6am for excursions. Hard to find food when you want it becsuse they close restaurants at weird times. Workers will tell you a place is open when it's not. Also finding the Asian and Mexican restaurant is hard. The preferred lounge seemed cool, but the food was the same every day and not very good. They even closed the adults onlt buffet one night just for a wedding. Seems like this resort is just for weddings and partying. Not relaxing at all. Also bugs in the room and lizards inside. I expected better for a \"5 star resort\"

Leisure Partner

10/10

Exceptional

10 Jun 2025

Estella O

Staff was very friendly

Leisure Friends

8/10

Excellent

25 May 2025

Troy Dean

Nice rooms, great views
The food was just ok, noisy lobby at night.

Leisure Partner

10/10

Exceptional

15 May 2025

Mark

Very wonderful service

Leisure Family

8/10

Excellent

15 May 2025

Elizabeth

Overall was a great vacation. What we did not like was being hounded to sit through a timeshare talk and not taking no for an answer

Leisure Family

10/10

Exceptional

25 Apr 2025

Neil

The property was beautiful and well maintained. The staff was friendly and very helpful.

Leisure Partner

8/10

Excellent

24 Apr 2025

Alexa

Beautiful hotel. Food was ok , not great for vegetarians but I made it work. The afternoons seem to be more focused on partying rather than relaxing in the pool areas which I could've done without. Overall I was happy with my stay

Leisure Self

8/10

Excellent

21 Apr 2025

Adriana

The people who work there are what makes this place worth returning to.
What I didn't like was even though we booked a VIP room, it didn't feel like the service was at that level.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Ajia

Thank you for a lovely time

8/10

Excellent

16 Apr 2025

Helen

Staff and service was excellent. Food was good usually except for a couple of restaurants that missed the mark. The fish at Oceana was overcooked and dry. Tepenyaki restaurant was good, but the chef cooking the food started out with a very sharp long tined fork flying across the grill at a man seated beside it. The chef picked the fork up off the floor and did not clean it before using it. The flames were very hot and close to we who were seated around the grill. I was not comfortable with that. Our room 1814 had a very leaky shower that caused water to seep out all over the floor and to run a long way toward the bed. There was noise from a construction area behind our room that started every evening around 11 - 12 pm. It was loud beeping and crashing noises. Beach vendors were annoying with their constant approaches toward us to sell their goods as we sat under umbrellas by the pool. Entertainment was sparse in the evenings. For the price paid to stay here, I expected better entertainment in the evenings.

10/10

Exceptional

24 Mar 2025

Nicole

Wow. We stayed a couple nights here looking for a relaxing place to workout, play tennis, sit/drink by the pool, enjoy some good food - and this checked all the boxes. The people and staff here are so kind and wonderful - impressively most are bilingual and english accommodated. We loved the various dining options across both Secrets & Dreams sides - incuding the cafes that serve yummy snacks and drinks.
The pools are plenty, clean, beautiful, great places to chill - and the swim up bar is so fun.
Through Expedia we got a free upgrade and we couldn't be more grateful for the ocean view & waking up to the sounds of soft waves crashing. The gym is AMAZING - the tennis court was quite fun (interesting texture, immitated clay we think).
Thank you for a wonderful stay, relaxing and refreshing. Beautiful luxurious property - Secrets side is calming and spa-like. We are so grateful to your kind staff for treating us so wonderfully!

Leisure Partner

2/10

Poor

24 Mar 2025

Leonardo

I do not usually do reviews but this property only care about upselling ,we did upgrade to presidential suit ,first two days was great customer service after that it looks like everyone wanted to take advantage of us . When it was time to check out one of the manager disrespect me after spending 10k in this property. Only person that was great and upstanding was Jose Becerra 10/10 for him .

Business_and_leisure Partner

8/10

Excellent

12 Mar 2025

David

Leisure Partner

8/10

Excellent

14 Jan 2025

Jacqueline

Great location about 1.5 miles or a $6 cab ride to the malecon. Close to the airport 15 mins if there’s some traffic. The Versailles neighborhood is right up the street with a lot of options for food if you do not want to do AI everyday. Rooms were clean a bit noisy at night from the entertainment at dreams or secrets depending on the night but everything wrapped up by 11. Pools were clean and the entertainment staff fun and friendly. A bell rings at the pool when a whale is spotted if u r there during their migration. Lots of food options. Top notch security when coming and going the gatekeepers take ur room number each time and if you’re with an uber or cab the cab number and driver name. Would stay here again!

Leisure Partner

6/10

Pleasant

13 Jan 2025

Blanca

As an Expedia gold member that was told to mention upon check in I was denied because I needed to be a platinum Expedia member.

My ocean view I paid for was blocked by palm trees. The biggest view I got were the people in their private pool going at it which was very uncomfortable.

The shower leaked underneath the door and didn’t drain causing the entire area to be soaked. Ruined one of my outfits.
The toilet made sounds the entire time making it hard to sleep at night.
We had a 6.2 earthquake and there was no follow up from the team to ensure everyone was ok or what to do.

Leisure Friends

10/10

Exceptional

09 Jan 2025

Brett Tyler

Our second visit and we will be back.

Leisure Partner

10/10

Exceptional

04 Jan 2025

MICHELE

The hotel staff was utterly amazing! They were so friendly and helpful, always willing to help with any accommodations needed. The property was beautiful and very well maintained.

Leisure Family

10/10

Exceptional

04 Jan 2025

Christina

The Staff is very friendly

Leisure Partner

10/10

Exceptional

03 Jan 2025

Joann

Top notch service. The resort is clean and beautiful. We especially appreciate Carlos our host and Omar our waiter. They both were helpful and on point with excellent service.

Leisure Friends

10/10

Exceptional

03 Jan 2025

Aaron Ronald

Food and staff amazing, great location lose to airport and a 20 min walk to the sea wall. Only negative is the entertainment is boring.

Leisure Partner

4/10

Poor

29 Dec 2024

Tracey

I was NOT prepared for the persistent push from the staff sitting next to the Concierge desk to sign up for a membership by listening to a 90 minute speech! If I agreed to listen to the speech, I would be awarded the excursion at a discounted rate. I wasn't aware that this was part of Expedia's vacation package. I was inquiring about excursions and the staff was very misleading and confusing about what they were offering and what the requirements were. A lot of trickery (bait and switch) and the language barrier added to the confusion. I did not attend the 90 minute membership buy-in speech and I will never stay at Secrets again. Additionally, I will not purchase another vacation package from Expedia again. Hotel stays are okay but certainly not a vacation package....

Leisure

10/10

Exceptional

29 Dec 2024

Asher

Every single aspect is excellent. Service facilities, good quality, room view and comfort. Best I have experienced

Leisure Family

2/10

Poor

23 Dec 2024

KENIA STEPHANIE

The food is terrible at this location. Definitely not worth it for the price. Definitely will not be coming back here in the future.

Leisure Partner

10/10

Exceptional

13 Dec 2024

William

It was surprisingly next to their sister resort which had a lot of festivities that were available to us.

Leisure Family

6/10

Pleasant

07 Dec 2024

Alison

Property was nice but pools were freezing! Won’t mix shots so you are stuck with straight liquor or no shots at all, we like to take a few celebration shots with out having to do straight tequila or others. Most dining was on family side not many options for adult only. Over all nice property if you wanna read on the beach or lay by a pool but if you want entertainment and pool fun without freezing I would stay some where else!

Leisure Friends

2/10

Poor

02 Dec 2024

Tracy Anne

People approach you daily to join their membership program, there was toe nails on the bathroom floor, the food was good tho. You couldn’t enjoy the beach without someone trying to sell you something every 5 minutes

Leisure Partner

10/10

Exceptional

23 Nov 2024

Nancy

Our vacation was great had very good service by all employees. Especially enjoyed super Dani at the pool.

Leisure Friends

8/10

Excellent

21 Nov 2024

Bruce

Never again

Leisure

8/10

Excellent

20 Nov 2024

Marcus Alan

Awesome time! Wonderful food! Quiet and relaxing. Highly recommended.

Leisure Family

8/10

Excellent

19 Nov 2024

Marcus Alan

Food was ok. The sales people trying to sell you memberships are pushy and get mad if you don’t buy.

Leisure Family

10/10

Exceptional

19 Nov 2024

Subhashini

We had a great time at secrets!

10/10

Exceptional

15 Nov 2024

Natalie

Perfect resort for a relaxing adult getaway. Perfect balance of quiet and activity. Beautiful views. Bed was so comfortable. Food was outstanding. Would love to stay again.

Leisure Self

8/10

Excellent

15 Nov 2024

Janelle K

Food could be better. Staff and service were excellent. Downside to the convenient location is beach is public with lots locals peddling items blocking the view.

Leisure Partner

10/10

Exceptional

10 Nov 2024

Mira

Wonderful

2/10

Poor

05 Nov 2024

Karen

Swim out room was ice cold and not even circulating. Toilet was making noise all night. Never got fixed after saying something 3 times. Way over charged for a bottle of wine.

Leisure Partner

10/10

Exceptional

01 Nov 2024

Kyanna

We had a great time

Leisure Friends

10/10

Exceptional

27 Oct 2024

Angelica Marie Jarmula

Location and staff are amazing. Did not appreciate the vacation club rep targeting us right after arrival. She was super friendly until I decided not to sign up. Everyone else made for an unforgettable stay!

Leisure Family

4/10

Poor

27 Oct 2024

ANGELA

The hotel is nice, but you can’t get any help from the stl

10/10

Exceptional

22 Oct 2024

Juan

Everything was great

Leisure Partner

8/10

Excellent

10 Oct 2024

Andrew

All inclusive resorts are a blast. The add on sales push for vacation clubs and tour companies gets very aggravating very fast. Once you have paid an exorbitant amount of money for peace and tranquility to have it interrupted on a constant basis was also upsetting. Finally, as a preferred guest we were supported by a butler service. In our case this individual was useless. He did not action requests in a timely manner and instead of supporting our needs would recommend on how we could accomplish tasks ourselves. Utterly unacceptable.

10/10

Exceptional

08 Oct 2024

Roberto

Staff is very friendly and food was good.

Leisure Partner

8/10

Excellent

28 Sep 2024

Ivan

Its a great place to visit

Leisure Family

10/10

Exceptional

19 Sep 2024

Priscila

Love that the beach was easily accessible. We had everything we could possibly need in our room and included overall in the booking.

Family

10/10

Exceptional

19 Sep 2024

Jonathan Eladio Salazar

The whole staff was very friendly and accommodating. Definitely coming back.

Leisure Partner

10/10

Exceptional

14 Sep 2024

Patrick

It was great

Partner

10/10

Exceptional

14 Sep 2024

Kathryn

Staff very friendly

8/10

Excellent

13 Sep 2024

Amanda

Beautiful property with a great view. Staff was extremely attentive especially our Personal Butler Carlos Miranda and his partner Jose Becerra. Things I wish were a bit better were food and entertainment. A show on the beach or just not the same repetitive entertainment night after night. The best food I had was the French restaurant and the poolside grill. The worst was Italian.

Leisure Family

10/10

Exceptional

12 Sep 2024

Simon

It’s a nice place.

10/10

Exceptional

10 Sep 2024

Jessica

The hotel was amazing and the service was top notch! We never wanted for anything. Carlos, our butler, was truly amazing at his job!

10/10

Exceptional

07 Sep 2024

ashley

Pros: Staff was excellent and restaurants were wonderful. Everything was safe and well maintained. Again, cannot express any more how wonderful the staff was.

Cons: The sales element within the property for time sharing etc especially upon check in. When you have been traveling the last thing you want is to be bombarded by a sales pitch.

Leisure Partner

10/10

Exceptional

05 Sep 2024

Angelica

Would stay here again!

Leisure Family

10/10

Exceptional

28 Aug 2024

Shane

Accommodating and clean.