CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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Puerto de Luna Pet Friendly & Family Suites Hotel
Puerto Vallarta · Mexico
Blvd. Francisco Medina Ascencio No.2500View location
7.6/10Very good855 Reviews
Cleanliness8.0/10 8.0
Service7.8/10 7.8
Comfort7.4/10 7.4
Condition7.2/10 7.2
Location7.8/10 7.8
Neighborhood8.0/10 8.0
Value8.2/10 8.2
Amenities7.6/10 7.6
See all ratings- Beach hotels
- Design
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Puerto de Luna Pet Friendly & Family Suites Hotel
This establishment boasts a convenient situation in the heart of Puerto Vallarta, right at the hotel zone and just a few steps from the boardwalk, the marina and some of the most beautiful beaches. Puerto Vallarta-Licenciado Gustavo Diaz Ordaz airport is a short driving distance away.
Featuring a tropical design that blends perfectly with its surroundings, the accommodations are tastefully decorated with a rustic Mexican style that will leave no one indifferent.
Those wishing to enjoy the freedom of a self-catering accommodation may prefer the junior suite with kitchenette, ideal for them to prepare their own meals. Guests staying at this establishment cannot miss Mango's Beach Club, situated in downtown Puerto Vallarta and featuring soft sands and quiet crystal-clear waters.
Ideal for a family holiday experience, this comfortable property will satisfy even the most demanding travellers' needs.
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With a stay at Puerto de Luna Pet Friendly & Family Suites Hotel in Puerto Vallarta (Fluvial Vallarta), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon.
This aparthotel is 10 mi (16.1 km) from Nuevo Vallarta Beach and 3.4 mi (5.4 km) from Playa de los Muertos. Make yourself at home in one of the 60 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Entertainment
Smoking areas
Childcare
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Hotel policies
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Important information
-
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
- Pet deposit: MXN 500 per stay
- Pet fee: MXN 300 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
La Isla
0.2 km / 0.2 mi
Plaza Caracol
0.3 km / 0.2 mi
Playa Flamingos
0.3 km / 0.2 mi
Playa de Oro
0.8 km / 0.5 mi
Hotel Zone Beach
1 km / 0.6 mi
Puerto Mágico
1.3 km / 0.8 mi
Cruise Ship Pier
1.4 km / 0.9 mi
Cruise Ship Terminal
1.5 km / 0.9 mi
Playa Las Glorias
1.9 km / 1.2 mi
El Salado Estuary State Park
2.2 km / 1.4 mi
Galeria Flores
2.3 km / 1.4 mi
Galeria Vallarta
2.6 km / 1.6 mi
Camarones Beach
2.8 km / 1.7 mi
Vallarta Casino
3 km / 1.8 mi
Las Animas Adventure Park
3.3 km / 2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2016
- Total number of rooms: 80
- Number of floors (main building): 5
- Single rooms: 20
- Double rooms: 10
- Suites: 40
- Studios: 10
- hotel
- American Express
- MasterCard
- Visa
- City centre
Show 34 more facilities & services
- Bus/Train station
- Nearest Bus / Metro Stop
- Beach
- Golf course
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Car hireExtra charge
- Secure parking
- Laundry serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Hotel safe
- Shop
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Oven
- Private pool
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Sun loungers
- Parasols
- Children playground
- Picnic
- Non-smoking establishment
- Table tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE SUPERIOR KING BEDJUNIOR SUITE • SUPERIOR KING BEDJSU.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
JUNIOR SUITE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BEDJSU.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
JUNIOR SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN TWO DOUBLE BEDSTWIN • TWO DOUBLE BEDSTWN.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
TWIN TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 67 m²SUI.SU
Room overview
Smoking room- Room size
- 67 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Children share the bed with parents
- Bathroom
- Shower
- Bathtub
- Direct dial telephone
- TV
- Kitchen utensils, plates & cups
Show all 21 amenities
- Kitchen
- Microwave
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Living room: 1
- Terrace
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
SUITE SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 67 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Room amenities
- Housekeeping
- Children share the bed with parents
- Bathroom
- Shower
- Bathtub
- Direct dial telephone
- TV
- Kitchen utensils, plates & cups
- Kitchen
- Microwave
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Living room: 1
- Terrace
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 67 m²JSU.ST
Room overview
Non-smoking room- Room size
- 67 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, 2 × Sofa bed
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
JUNIOR SUITE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 67 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, 2 × Sofa bed
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR TWO DOUBLE BEDSSUITE • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 67 m²SUI.2D-SU
Room overview
Smoking room- Room size
- 67 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Housekeeping
- Cable TV
- Toiletries
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
Show all 13 amenities
- Centrally regulated air conditioning
- Direct dial telephone
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
SUITE SUPERIOR TWO DOUBLE BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 67 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-SU
Room amenities
- TV
- Housekeeping
- Cable TV
- Toiletries
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Direct dial telephone
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
SUITE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
SUITE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOMSUI.2D-B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
SUITE TWO DOUBLE BEDS ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
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- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
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SUITE DELUXE
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- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
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Room code: SUI.DX
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HOUSE RUN OF HOUSEHOUSE • RUN OF HOUSECTG.RO
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- Occupancy
- Guests: 2–8 • Adults: max. 8 • Children: max. 4
- Room type
- HOUSE
- View / characteristic
- RUN OF HOUSE
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HOUSE RUN OF HOUSE
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- Guests: 2–8 • Adults: max. 8 • Children: max. 4
- Room type
- HOUSE
- View / characteristic
- RUN OF HOUSE
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Room code: CTG.RO
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
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- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
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DOUBLE KING SIZE BED
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- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
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Room code: DBL.KG-1
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1
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- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
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JUNIOR SUITE STANDARD
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- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
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Room code: JSU.ST-1
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SUITE SUPERIORSUITE • SUPERIORSUI.SU-1
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- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
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SUITE SUPERIOR
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- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
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Room code: SUI.SU-1
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SUITE STANDARDSUITE • STANDARDSUI.ST
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- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
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SUITE STANDARD
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- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
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DOUBLE TWO DOUBLE BEDS
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
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Room code: DBL.2D
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Bathtub
- Shower
- Bathroom
- Toiletries
- Cable TV
- Individually adjustable air conditioning
- Safe
Show all 12 amenities
- Housekeeping
- Wake-up service
- Centrally regulated air conditioning
- TV
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Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
DOUBLE KING SIZE BED
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Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Direct dial telephone
- Bathtub
- Shower
- Bathroom
- Toiletries
- Cable TV
- Individually adjustable air conditioning
- Safe
- Housekeeping
- Wake-up service
- Centrally regulated air conditioning
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
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Check availabilityPuerto de Luna Pet Friendly & Family Suites Hotel
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
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Guest reviews
What other guests saying about Puerto de Luna Pet Friendly & Family Suites Hotel
100
reviews shown
YUAN
A beautiful property, like a hidden jewel of PVR. The pool area is amazing and the pool size is generous. We enjoyed our morning swim with almost no other guests.
The air-conditioning is perhaps the best of all the hotels that I’ve stayed: super quiet and efficient.
The staff members are very friendly and warm!
We will go back!
The air-conditioning is perhaps the best of all the hotels that I’ve stayed: super quiet and efficient.
The staff members are very friendly and warm!
We will go back!
Brenda
This is a gem. The beautiful grounds are well kept and everyone is so friendly. I thoroughly enjoyed my stay with my doggie who was also made welcome.
The grounds and building and my room is all so clean and well kept. It has old Mexican charm and I will be very happy to return. The price is attractive and I can bring my dear doggie.
The grounds and building and my room is all so clean and well kept. It has old Mexican charm and I will be very happy to return. The price is attractive and I can bring my dear doggie.
Primitivo
Perfect Place , without all the craziness . More like an apt feel
Kerri
Was advised we would have to upgrade to a more expensive room as economy room max was one dog. Despite the hotel policy listings showing 2 digs and our staying in the same room one month previously the front desk clerk insisted we needed to upgrade. After a conversation with the manager we were ok to stay in economy.
John
My only concern was you claimed pet friendly and listed a price. When we arrived I was charged an additional 300 pesos. I surprised as there was not mention of additional charges for pets at the time of booking
Kerry
Clean room
William
Didn’t know about airport shuttle.
Shelly
Nice pool area, walking distance to restaurants and grocery stores, friendly people
Nicole
Loud at night
Spencer
Big rooms with a kitchen and living room. AC. Nice pool. Good breakfast. Next to an amusement park, and noisy until 11:00pm. Staff very helpful and friendly.
Rosemary
Room was definitely older but clean, spacious and we loved our king sized bed The pool was great. Restaurant on site very good
Douglas
the grounds were are very well maintained.
more expensive than what we had planned
more expensive than what we had planned
Linda
Grounds are very relaxing. Staff very helpful. Rooms are generous. Wonderful. Place!
Sylvia
Room was spotless the grounds are beautiful and well kept. Great pool atea. The tedetaunt has a good selection and fabulous coffee. The ataff thete is exceptional.
Angelique
Very nice property. It’s older but clean and my king room was huge. Staff are helpful and friendly.
Michael
The location is great and AC worked very well. It was a peaceful stay and all the staff was wonderful. The bathroom shower was dirty with stains from its old age, that is the only issue we faced
Scott
This property is old and not updated in anyway. They use an ancient key system rather than the new pass card, which is also awkward. Was highly oriented towards pets which served us well. We enjoyed the food festival next-door.
Lynsey
The rooms were spacious but the blankets had a funny smell to them (maybe from previous animas) We were also supposed to have free breakfast every morning but the staff said it was only for 1 morning which was disappointing. The restaurant was beautiful, good food but overpriced. Very friendly staff.
Shelley
This was a very quiet, well-kept property with helpful staff.
elna
The staff was helpful and friendly. The hotel very clean.
Spencer
It was ok. Everything was just ok. The air conditioning didn’t work well so that made the whole stay uncomfortable.
William Michael
Jr Suites are an awesome option.
Terri
Pet friendly
Nancy
Snowbirds on way back to Canada
It was great! Location perfect as we were next door to the Food Park. Just a few minutes to airport as well. They made our dog feel special, and gave us doggy bags. They also had treats for purchase.
Rooms are very basic, no hair dryer but the bed was very comfortable and room was quiet!
Rooms are very basic, no hair dryer but the bed was very comfortable and room was quiet!
Susan
Little green oasis in the middle of Puerto Vallarta. Great for people travelling with a dog. Only complaint is that the place is a little worn out in places, but price reflects this. Great little cafe on site. All staff are very helpful.
M
We had a great one night stay. Property was clean and safe and so welcoming for our two small dogs. Would definitely stay here again.
QING
Quiet and good!
Janice
Lots of dog barking. Room needs upgrading. Walkable to many reataurants shops grocery.
Nathalie
The room was typical older mexican style but very clean, functional with good a/c.
The grounds were beautifuly kept with a manucured botanical garden that I enjoyed everyday.
The staff was very friendly and helpful. I would like to say thank you to Carlos for all his help. He was the best!
The grounds were beautifuly kept with a manucured botanical garden that I enjoyed everyday.
The staff was very friendly and helpful. I would like to say thank you to Carlos for all his help. He was the best!
Dianne
It is like an oasis in a very noisey city.
Xiomara
Very nice staff. Quiet and quaint. Next to a good Food Park.
Douglas
The setting and location and quality of the resort is very good.
My family stayed there in March 2001 when it was a best western and caked the Punta de luna
It was great to have recently stayed there and we plan on coming back next January
Can you give me some background or history of the resort and how you have apportioned the rooms, eg long term rentals, short stay
thank you
Doug
My family stayed there in March 2001 when it was a best western and caked the Punta de luna
It was great to have recently stayed there and we plan on coming back next January
Can you give me some background or history of the resort and how you have apportioned the rooms, eg long term rentals, short stay
thank you
Doug
Kenia M.
Nice gated hotel with plenty of restaurants and shops around it. It was nice to be able to park our car onsite. The garden and pool area was our favorite part along with the in house breakfast restaurant. The rooms were spacious and bed was comfortable. The one area of improvement would be the bathroom felt old and dark which created the illusion of it not being clean or tidy. Nothing that would stop us from staying here again. Overall it was a nice stay.
Dale
Beautiful property, landscaping and architecture, (no elevators!)
GUSTAVO
Puerto de Luna es estar como en casa!!
I e never seen a hotel that would make you feel at home. For sure I'll be. Back to stay here a lot longer. Safe and close. To shopping malls.
Dianne
We love this quiet, peaceful and very pretty location.
Antonio
Is great to have pet friendly places to stay for vacation in Vallarta
Joshua
Great spot great people, a little bit of a distance from the main area, overall would come again!
Kighe
Our favourite place to stay every year. Reliable and clean. Absolutely lovely people and place. 10/10
Real
Pet friendly, breakfast option
Jennie
Have been here before snd was happy to return, even if only for the one night. Place is comfortable, gated, 24 hour desk. Bed was quite comfortable, between the fan and the AC, we were happy.
It is a pet friendly hotel, we don't have pets, so were not crazy about the barking. But we knew ahead of time, it is advertised as such. Yeah, sometimes doors don't quite seal, or screens in windows or sliders don't meet, if they are there at all. But that's common and doesn't bother us.
One word of warning: the café, serving breakfast and lunch, and independent of the hotel, often has trouble with their card readers. So make sure to have enough cash for payment, just in case.
It is a pet friendly hotel, we don't have pets, so were not crazy about the barking. But we knew ahead of time, it is advertised as such. Yeah, sometimes doors don't quite seal, or screens in windows or sliders don't meet, if they are there at all. But that's common and doesn't bother us.
One word of warning: the café, serving breakfast and lunch, and independent of the hotel, often has trouble with their card readers. So make sure to have enough cash for payment, just in case.
Rosemary
We have been using this hotel for many years as we have two dogs. They are very dog friendly with a nice dog park to walk your dog in and have them go to the bathroom. The rooms are very clean mattresses Excellent, Internet excellent with a very friendly and helpful workers.
Rebeca
Me gusto que estaba todo sercas
Mayra
Swim pool is clean and nice , the cafeteria is very good food and attention to.
blanca
Lovedcthe little outside cafe, great service and food,security is awesome,and overall great value for your money
Don
Fun friendly
Julian
Excellent small place that is close to many restaurants and stores.
Jorge
Quiet and family friendly. Outdated property and poor AC and TV programming
Mark
Mixed Bag
Very much a mixed bag. The grounds and pool are beautiful but the rooms are dated to say the least. The Wi-Fi router in my room didn't work and using others was spotty at best. I had to fiddle with the input selection on the TV to get it to display.
Richard
An older property but good location. Staff were very attentive
Dorothy
Beautiful pool area and grounds. Great location close to the airport and easy to get to anywhere else. Love the pet area.
Peter
Trip
Enjoyed our stay except for the wifi which was very poor
Wayne
This was a last minute stay because we missed our flight and had to stay a couple of nights and WOW!! Beautiful place to stay, friendly staff and the grounds are beautifully well kept,we will definitely spend our next stay here.
Joanne
Love it! Beautiful grounds and pool. Everything taken care of very well. Have stayed here 6-7 times and keep returning because of the friendly staff and quiet atmosphere.
Jackie
Not very pet friendly
For a \"pet friendly\" hotel this place is not very pet friendly. No dogs allowed in the pool area, even on leash. What are you supposed to do with your dog if you want to use the pool? Room was also very in need of a remodel.
Sarai
The swimming pool not work and the room small old just the first floor it’s little better we need going upstairs so hurt for my mom I need pay more money for change the room never go back never
Alberto
Safe
Charles
The pool was closed due construction but a new pool will be available soon. Live loud band playing outside on a Tuesday night.
Michael Alan
Just stayed for a night before heading to La Penita, only picked this place because it’s dog friendly, room was clean, bed was comfy, no coffee available in the morning had to walk about 4 blocks to an Oxxo.
It looks like it once was a nice hotel and probably will be again as they seem to be upgrading the pool and rooms.
In the day there’s a food court next door, and apparently the hotel restaurant does open at some point but not for early coffee.
We will stay on our return, so now we know what to expect!
It looks like it once was a nice hotel and probably will be again as they seem to be upgrading the pool and rooms.
In the day there’s a food court next door, and apparently the hotel restaurant does open at some point but not for early coffee.
We will stay on our return, so now we know what to expect!
Wendy
The staff were friendly but the room was very basic for the price. Air conditioner didn’t work properly, wifi wasn’t working, pool was under construction, restaurant only available until 2pm, no ice machine in the hotel or fridge in the room, no cups in the room, no face cloths or hand towels.
Tina
They were unable to give me a refund after finding a massive roach in a dirty room. They tried to tell me I can upgrade but I would have to pay more! Terrible experience! I took a loss and left. Do not stay here!
Robert
The staff are extremely helpful and friendly. Being dog owners we got great use of the dog park and walks along the Rio Pitiall
Maria
Quite and clean. No microwave in the suit, but walking distance to the grocery store and besides small restaurants.
Nice personal.
Nice personal.
Crystal
The outside property was beautiful. Pool area was very clean. But water was very cold. Inside our room was very dated, no blow dryer, no safe, no fridge, no pool towels, no ice makers, no ice period!
The resturaunt food was very good, but service was very slow.
The resturaunt food was very good, but service was very slow.
Sohan
Stayed 2 wks. The pool and the size of our room was great. Security gate was a pleasant surprise. The location suited our needs as we like to walk but no elevators and not being close to downtown may not work for some. They allow dogs but we never noticed an issue or problem. Soriana grocery mall is a 5 min walk and has everything you'll need as there is no pool side bar. Buy a rotisserie chicken along the mall and get a pedicure at Cece's.
Karen
I especially liked the fenced in dog park where they can run around without worry
Teresa
The place is beautiful, well kept
Front desk lady was so not nice.
I booked online for 2 double beds, went to the room, only one kingsize bed ! Went back to the reception desk, told them the room was not correct, plus the smell in the room was horrific..the front desk said it was just fumigated..Not cool
Then the lady said..oh well u could find another hotel
Front desk lady was so not nice.
I booked online for 2 double beds, went to the room, only one kingsize bed ! Went back to the reception desk, told them the room was not correct, plus the smell in the room was horrific..the front desk said it was just fumigated..Not cool
Then the lady said..oh well u could find another hotel
Neal
This is an old style condo complex doing mainly short term rentals now. I have been staying here for a day or two at a time for years. They have put a lot of effort into bringing the maintenance up to date. From what I can tell it caters to an older crowd or young family’s It’s not a happening place which in my opinion is a plus.
Carrie
The property is beautiful. Wishbthere was coffee offered before 8am at the restaurant and a refrigerator would be good.
Teresa
Puerto de luna is beautiful pool and property. Very clean,and peaceful. The location is awesome, close to restaurants and shopping. Love this place.
Pet friendly
Pet friendly
Karen
Great central location and nice pool area!
Tracy
Nothing really great place
Don
We always like the friendliness of the hotel and staff
Katherine
Puerto de Luna suited our needs . It has a resort feel but it’s definitely not a resort. The pool was great and all staff very friendly. Room could use some updating but didn’t spend much time in the room so realistically it was a great place to stay. Close to the airport was a bonus too
Georgia
The hotel is incredibly basic. I would only stay here as a last resort or if you’re looking for an economical option. The amenities listed are not accurate at all. I booked for four adults and paid the additional fee to have 4 people. The 2 single beds in our room were not made up for us, and when we asked for bedding they did not have enough and told us the cleaners would bring blankets tomorrow (we’re only here for 1 night). The bathroom is dirty and the wifi doesn’t work. It’s fine for one night but I would not book a stay for any longer.
IVAN
Check your reward benefits, hotel might not comply
The hotel is ok, we liked the fact it is pet friendly, even though we were not traveling with pets this time. However, the hotel did not honor booking benefits. For example, they only provided free breakfast for adults, but we had to pay for children's breakfast, and we had a two-hour late check out \"guaranteed\" that wasn't honored either.
Jacqulyne
Highly recommend.
Don
A very friendly property. Staff and accommodations are relaxed and safe. My two dogs love the large lawn to run on.
Miguel
Amicable staff great for my pets
Family was very happy!!!!
Family was very happy!!!!
Thomas
Good place
Jamie
We stay there every trip to PV as it is pet friendly, consistantly the same
Thomas
Ok
Carol
No in-room amenities. No water glasses, no face cloths, only one hand towel. No hair dryer. Minimal plugs for electric devices.
Big issue was no elevator.
Big issue was no elevator.
Rhonda K
This property was ok, it’s old needs lots of updating. I did not spend a lot of time there basically to sleep. Asked to have screen on patio door fixed as it was completely off never happened in my 3wks. It was clean. Did not eat at restaurant so no comment. Very quiet. A few to many cockroaches for me but I was on the ground floor.
Ken
You get what you pay for!
Best thing I can say was that the grounds were very nice, location was convenient and that it served its purpose as we barely stayed in the place. I was mad that the website shows as if you are booking a 2 bedroom if you go by the pictures... I got a Superior Suite as there were 4 of us... it was a 1 double bed room with hard sofas to sleep in... only 2 towels in the room and no linen for the sofas... when I called to ask about them they made me go get the towels and linen at the front desk. it was nice that kids Wife and I were together in the same room so i say it served its purpose but definitely not made for comfort.
Barbara
Súper lovely place to stay particularly if you have a dog. Have breakfast at the sweet little cafe.
Peter
Great grounds but rooms etc. need some updating
Grounds were fantastic. Pool was well used and cleaned daily. Condition of rooms need to be updated somewhat. Room 519 was noisy with people up in room 525. Once we mentioned to reception things got better. We opted out of a suite due to price structure.Location was good.
Roger
The rooms where very close to the pool area. Nice little breakfast restaurant!
Janice
Beautiful grounds, spacious rooms
I was given the worst room in the hotel, not even a chair to sit in, three bare walls, no balcony, no luggage holder so on the floor, no dresser, no safe, overlooking parking and highway and night lit tennis courts, seventy steps up to my room (I’m 70 years old), depressing (#231..have it banned) so I complained and I got a wonderful room. Grounds are beautiful, pool is chilly (how I like it) Beside Food Park! Excellent choices here. Friendly staff.
Desiree
I really liked this place
Check in & out was slow. Actually waited two hours for room to be ready. Other than that, the stay was very nice. I’d go back again. I just wouldn’t expect the room to be ready at 3p as was posted. Also, I had to pay 220 pesos per day for my yorkie to be there. I didn’t see that on the web page when I booked. The room, pool, landscaping was quite enjoyable, but the staff were over the top friendly, helpful, & generous.
Nikole
We really enjoyed our stay. Not as extravagant a a beachfront resort but an inexpensive place to stay in a great area and near the beach. Beside the the bug bites and the staff that was somewhat paranoid, I would return.
Don
This hotel is very friendly, comfortable and chsrming.
Kathy
Easy check in. Also well furnished. Friendly property management can’t say enough good things
Jamie
Pet Friendly and convenient to other places of interest
Rodolfo Gonzalez
The Restaurant I like the service and the food
Brenda M
We love staying here. Stayed here on overnights to PV for years with our dog as it is so dog friendly. Pool is big. Staff are great. Lots of easy parking. We were excited to see the restaurant food has greatly improved but we’re very disappointed to find that our breakfast included option we booked for the first time only meant coffee, orange juice, small fruit plate and 3 very small heels of bread with jam. I wasn’t allowed to substitute tea as I don’t drink coffee. Of course then we had to pay for a real breakfast. False advertising! Very disappointing.
Brenda M
This is a wonderful place for pets. They have a dog park and really cater to dogs. They have a lovely large pool. Rooms are spacious and clean. Very quiet. We had breakfast at the restaurant and food has really improved. Lots of great secure parking.
Larry
Don’t know if the hotel or Expedia was responsible but at checkin we were told only one room was reserved when in fact we booked two rooms through Expedia. The hotel told us that we would have to wait to see if another room would become available. We were not prepared to do this and instead checked into another hotel. We took a hit either from this hotel or Expedia.
Gordon
Typical Mexican construction. Showing some age, but everything was very clean and functional. Pool and other property green spaces very nice. Good WIFI.
Allen
All of the front desk,restaurant,and maid staff were nice and helpful with the exception of one woman with a not so simpatico attitude at the front desk.No ice available,breakfast only meal available,and loud guests who were very loud and woke me 3 nights were the negatives.It is hotel that allows cats,so that is the main reason I stayed there.The 3 star rating is accurate.
Location & surroundings
Puerto de Luna Pet Friendly & Family Suites Hotel
Blvd. Francisco Medina Ascencio No.2500, Puerto Vallarta, Mexico
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Puerto de Luna Pet Friendly & Family Suites Hotel
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