Name: Thon Hotel Brussels City Centre
Address: Avenue Du Boulevard, 17, Brussels, 1210, BE

2/10

Poor

23 Jul 2026

Viviana

The hotel claims to have air conditioning, but it doesn’t. It was like sleeping in a sauna. If you enjoy that kind of experience, then you might like it. The beds were comfortable, and the bathroom is dated. The caulk has mold, and the grout is poorly done. Overall, I wouldn’t recommend this hotel.

I reported the air conditioning issue, but nothing happened. I paid extra money to stay there for the air conditioning, so it was a big deal for me. The hotel claims to have air conditioning, but it doesn’t. It was like sleeping in a sauna. If you enjoy that kind of experience, then you might like it. The beds were comfortable, and the bathroom is dated. The caulk has mold, and the grout is poorly done. Overall, I wouldn’t recommend this hotel.

I reported the air conditioning issue, but nothing happened. I paid extra money to stay there for the air conditioning, so it was a big deal for me.

6/10

Pleasant

16 Jul 2026

Tom and Robin

The hotel is nice. There is some mould in the bathroom. We also reported a loose toilet twice with no repair. All minor stuff.

The only big issues is the bed is so hard you can’t sleep.

Partner

8/10

Excellent

04 Jul 2026

Lok Yan

pretty good overall, close to the city centre, but room was a bit small

Friends

8/10

Excellent

28 Jun 2026

Uriah

Came here last minute cause the Cardo A/C was broken and was not disappointed. Good stay will recommend.

Family_with_children

10/10

Exceptional

27 Jun 2026

Lesley

Room was clean, staff were friendly as usual. Easy check in, easy check out. Great amenities and wonderful location.

Self

10/10

Exceptional

27 Jun 2026

Colin

Great hotel: very clean, comfortable room/bed, was there during heat wave and AC was super cold in room, great location steps away from the metro/trains

Self

6/10

Pleasant

18 Jun 2026

Xavier

The Thon hotel is a good chain hotel but this particular hotel, if you are on a business trip is ok but if you’re not, stay away from that area, nothing decent around for eating, not even a pastry shop, nothing at all

Self

10/10

Exceptional

11 Jun 2026

Meriel

Lovely hotel

Family_with_children

10/10

Exceptional

26 May 2026

Christos

Convenient stay

Self

8/10

Excellent

25 May 2026

Nicholas

This is an affordable hotel wth nice ammenities. The sauna is the the 29th floor and has a nice view of the city. The room was small bug had everything needed.

Self

10/10

Exceptional

20 May 2026

Lesley

Though I was five hours too early, they allowed me to check in with no problems.

The two big screens in the lounge area are also wonderful and I was able to watch both Premier League matches at the same time. Arsenal are PL champions. Heeeeeheeee!!

Business

10/10

Exceptional

08 May 2026

David

Very large, high rise hotel next to Rogier Metro station, main shopping street, and 5 minute walk from Brussel-Nord train station. Rooms are on the small side, but well maintained with a friendly and helpful staff. Lots of business travelers. Walkable to city center through the shopping district but have a metro card is a real advantage. Train to and from the airport is the best option.

Self

10/10

Exceptional

01 May 2026

Edmundo

Very good

Partner

10/10

Exceptional

22 Apr 2026

Henry

Great staff.
Clean room.
Will stay here again!

10/10

Exceptional

30 Mar 2026

Dragan

gym was good. staff aree professional.

Self

8/10

Excellent

27 Mar 2026

Dara

Very comfortable bed. Room facilities included Nespresso machine and fridge.

Self

10/10

Exceptional

19 Mar 2026

Pawel

Nice hotel with friendly perdonel.

Self

10/10

Exceptional

27 Feb 2026

Serkan

Location is great. Clean room and gentle staff.

10/10

Exceptional

22 Feb 2026

Natalija

Close to the center and the room was clean!

10/10

Exceptional

15 Feb 2026

Keiko

Convenient location, next to the Metro Rogier. less than 10 min walk from Brussels NOrth Station (one station from the airport). Many restaurants in 5-10 min walk and nice area to walk around. Small and large grocery stores to get fruits, snacks and drinks are all nearby.
Only complain is the opening hour of the gym on 29th floor.
It is open at 7 am. Several people were waiting before 7 am to use the facility. It should be open at 6 or even earlier. THere is no body to physically open the door.. Simply electronic control. It should be easy to change the opening hours.

Business

8/10

Excellent

05 Feb 2026

valerie

staff ok but not particularly welcoming. clean room.

10/10

Exceptional

24 Jan 2026

Michael

very cebtral hotel. very helpful reception. rooms good but a little dated. nice breakfast. good hotel to serve as a basenfor exploring brussles

Business

10/10

Exceptional

11 Jan 2026

Makoto

Convenient location

Leisure Family

8/10

Excellent

10 Jan 2026

Daragh

Nice modern room, spacious. Little bit cold for me & a lack of lighting is the only criticism

Self

8/10

Excellent

09 Jan 2026

Giovanna

very good location

10/10

Exceptional

08 Jan 2026

FIONA

very clean room. good green initiative. staff very friendly and helpful especially at the bar which was good

Friends_and_family Family

8/10

Excellent

07 Jan 2026

Joseph

Clean, good location, great staff.

Leisure Family

6/10

Pleasant

06 Jan 2026

Michael

The good stuff:
Staff were friendly and the amenities were good! I really liked that there was the option to buy drinks/snacks/meals to go in the lobby area. The sauna upstairs was great, and the bar and lounge area was nice too. Bedroom and bathroom were both spacious, clean and well furnished.

Downsides:
The heating control was non-existent and we couldn’t sleep without the window open. Even with the window open, woke up covered in sweat. The noise proofing is poor too, and we could hear all of our neighbours. Mattress wasn’t great and ended up with some back pain.

Partner

6/10

Pleasant

05 Jan 2026

Robert

It’s good for low budget. But expect low budget. The rooms are outdated and not all that clean and it’s extremely noisy you can hear everything. No drill. Very basic breakfast. But good budget option. About £20 one way to bruge central

10/10

Exceptional

31 Dec 2025

Shela

Room was clean and spacious. Hotel was in great location close to station and very walkable area.

Leisure Friends

8/10

Excellent

17 Dec 2025

Agnieszka

Quite ok

Business

8/10

Excellent

17 Dec 2025

Agnieszka

Quite OK. Basic

Business

6/10

Pleasant

16 Dec 2025

James

Room was basic and location was good. It was extremely noisy in the room from both inside and outside the hotel.

Partner

4/10

Poor

14 Dec 2025

irfan

Place was fine definitely not worth $400 plus a night - lobby is good and sauna on rooftop is a nice touch but place has a hostel feel and tiny cramped rooms and small bathrooms and siren’s wailing all night (I was there an entire week) I think emergency services are located next door or something
So just don’t feel it’s at all value for money

Business

10/10

Exceptional

14 Dec 2025

Jose

Staff, location.

Leisure

10/10

Exceptional

09 Dec 2025

Huma

I took breakfast one day only, in my room with fresh fruit (bananas, kiwi, & pineapple), it was perfect.

Business

4/10

Poor

30 Nov 2025

Mihaela

The basic room are terrible small, at least one wall dirty , impossible space between bed and the wall where Tv room is, very uncomfortable soft and sort pillows.
The business room are a bit wider, pillows the same as in basic room, some of the towels have a strange smell, old furniture, dusty and spotted, all entrance doors of the rooms look after the 2nd war.
Definetly, not a 4 stars hotel.
Reception looks like 5 stars, but ,unfortunatelly, tourists don't sleep at reception.
Never come back here if you want a real 4 stars hotel.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Guy

Clean, lovely views, delicious food and friendly staff.

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Daniela

Amazing love it ! Everything was amazing. Great service

Leisure Family

10/10

Exceptional

23 Nov 2025

ALPAY

Nice stay with no probkems.Breakfast was not included.

Business_and_leisure Self

6/10

Pleasant

19 Nov 2025

Edward

Great transport links and hotel was clean. Perfect for a business trip but wouldn’t use it for personal trip as it was a bit tired.

Business Self

8/10

Excellent

08 Nov 2025

Hardik

The hotel is located in a great area and has close proximity to major tourist attractions at a walkable distance. Staff was friendly and clean rooms.

Leisure Partner

8/10

Excellent

06 Nov 2025

Paul

The room was clean and spacious. The bed was comfortable and a good size.
The Nespresso machine was a nice touch.
The bar area was very nice with areas to relax, others too watch TV as well as a pool table and shuffle board.
The bar staff were excellent while the reception staff were generally good but occasionally disinterested.
Reviews we read says that the area wasn't that safe, dinner of the nearby dude starts looked inviting at night but the main road in front of the hotel was fine and had a selection of places to eat.
During the day, it was a safe 5 minute walk to reach the shopping area and around 15-20 minutes to the grand place and other tourist areas.
The car park under the hotel was a little tricky to find at night but it was well lit inside and felt safer than many car parks we've used.
We would certainly stay here again.

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Pradumn

Everything was perfect. Especially liked the sauna.

Leisure Self

8/10

Excellent

03 Nov 2025

Marcus

The staff was courteous and the hotel lobby area is nice. My gripe with this hotel was my room. The “carpet” was dirty (I don’t believe they vacuum) and the bathroom was less than desirable due to the stains in the bathtub, chipped tile & a broken stopper.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2025

Eleana

Nice hotel

Partner

8/10

Excellent

14 Oct 2025

Okwudili

Only spent a night but it was a very nice stay.

Leisure Self

8/10

Excellent

14 Oct 2025

Katherine

Stayed in family suite. One bed seprated by door from rest of suite was nice. Large dinning area. 2 toilets. 1 full bath, the 2nd with jusy toilet. Nice for family of 4. Area very walkable with metro statuon close by.

Leisure Family

8/10

Excellent

12 Oct 2025

SAFWAN

Nice staff clean rooms. Need updating

Partner

10/10

Exceptional

11 Oct 2025

Sergey

Good hotel close to the city center

Business Self

6/10

Pleasant

06 Oct 2025

Damion

The service was slightly less than average. The only good thing about the hotel was its location. It's unlikely that I would ever stay here again or encourage anyone to do so.

Self

10/10

Exceptional

03 Oct 2025

Anthony

Pretty good place and would definitely stay again.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Anoop

Overall good stay

8/10

Excellent

24 Sep 2025

LUKE MICHAEL

I liked the hotel it was nice.
Metro right outside door.
Yes was nice

10/10

Exceptional

23 Sep 2025

Christina

Very comfortable and quiet room
Although bathroom door was glass and wouldn't close which was embarrassing...

Partner

10/10

Exceptional

22 Sep 2025

Russell

Great hotel with a superb breakfast buffet. Room was clean and tidy. Ideally located for the shopping areas and only a 10 minute walk to the historical centre. Metro/Tram station right outside hotel. Good choice for a city break.

Leisure Partner

8/10

Excellent

12 Sep 2025

David

Good meeting facilities, very convenient for public transport.

Business

10/10

Exceptional

10 Sep 2025

Robert

A very good location. Friendly staff.

Business Self

6/10

Pleasant

24 Aug 2025

Xiaoqun

“The hotel is spacious and well located, just a short walk from the train station. However, the facilities are in need of maintenance. The bathroom sink was blocked, and water leaked from the shower area during use. While the hotel appears stylish at first glance, key amenities are not well maintained. We also had to wait nearly 15 minutes before we could settle into the room.

Leisure Family

2/10

Poor

23 Aug 2025

Hatem

Unfair hotel policy and management, I couldn’t come to the hotel for a reason not in my hand not my fault, there was air flight strike and no way to travel to reach the hotel, and they charge unfairly the whole amount and refused to give me a credit to rebook for another date.

Leisure Family

10/10

Exceptional

30 Jul 2025

Joya R

Hotel was basic and needs updating. Good location for walking and city transports.

Leisure Family

10/10

Exceptional

18 Jul 2025

Conrad

My favorite hotel

8/10

Excellent

09 Jul 2025

Kimberley

I would recommend

Overall, I would recommend the hotel. Its location was great, right next door to the metro. Grand Place, Mannequin Pis and Bruxelles Palace and Museums are all walkable. There are also lots of shops and fast food on your doorstep.
The hotel itself has a good gym and bar area. The room had a little fridge which was great for keeping my milk and water cool.
If you don’t want your room made up each day you can hang a sign on your day and they give you a 5 euro voucher to spend in the bar/restaurant or donate to a local charity. I particularly liked this as I don’t like being disturbed by housekeeping when I’m on holiday. I gave mine to charity and had the added bonus of feeling good about myself for doing it.
The only thing I would raise is the fact that my bathroom door didn’t shut. It had no mechanism within the door to allow it to remain closed which was strange. However, I didn’t raise it with reception so they had no chance to resolve it whilst we were there.
I couldn’t be bothered to change rooms. But I’m assuming that housekeeping must have noticed before allocating us the room.
Overall a great hotel and I would stay there again.

Friends_and_family Family

4/10

Poor

04 Jul 2025

Augustin

The hotel is well located and the staff were friendly and available.
We booked 2 rooms with double queen beds but we were provided one queen and a sofa bed. The sofa bed was not comfortable and it meant that there wasn’t even the room to stand in that room or to use the chairs.
The bathroom wc tank was leaking but they told us that it couldn’t be fixed so we just had towels put underneath.
Not good value for the money we paid for these rooms.

Leisure

10/10

Exceptional

25 May 2025

christine

Great location. Easy to walk into the centre

Leisure Partner

8/10

Excellent

20 May 2025

Suresh Babu

It was good but being a 4-star hotel, they have just ended up with two 500ml water bottles and then if we ask, they said those will be chargeable. when I have asked for Dental kit they said to come to the reception and collect.
As they are rated as 4-star hotel they could at least serve or provide water.

Business Self

8/10

Excellent

01 May 2025

Verified traveler

Great stay in Brussels

A great hotel which was centrally located for all the tourist sites, shopping and public transport. Staff were really friendly and helpful. We were happy with our room but the bed was a bit firm for our taste and it became really hot in the room at night. Great place to stay for a couple of nights in Brussels.

Partner

8/10

Excellent

21 Apr 2025

Fredinelle

Very convenient to metro station. Walking distance to Brussels central station and the city centre. Great selection of breakfast. Very nice and helpful staff.

Leisure Partner

8/10

Excellent

14 Apr 2025

Farbeen

The hotel was in a great location close to the tram station and the staff were very helpful and welcoming

Leisure Family

10/10

Exceptional

09 Apr 2025

Dennis

We loved the hotel!! Easy check in, helpful, friendly staff, and a fun bar area with a pool table and shuffle board available!!! The area was very walkable to the shopping street, Grand Place, and public transport. I definitely recommend this hotel to all!!

Leisure Partner

6/10

Pleasant

02 Apr 2025

Ibrahim

towels was not clean

Business

8/10

Excellent

22 Mar 2025

yiguang

Good hotel

8/10

Excellent

26 Feb 2025

Peter

Excellent location and nice room.

Leisure Partner

2/10

Poor

27 Jan 2025

Justin

this place is terrible and you should go anywhere but here

Partner

8/10

Excellent

19 Dec 2024

Nicolas

A business trip in Brussels

Excellent location close to train station and public transportation (tram and buses). Close to lots of restaurants and main shopping venues. Room was reasonable size but bathroom could be updated. The temperature in the room and floors is too high and even with AC, could not reach an « acceptable » temperature. There is a gym with limited equipment (and again very hot). Excellent breakfast and friendly and helpful staff.

Business

8/10

Excellent

06 Dec 2024

Darron

Very convenient location walking location from transport links as well as having plenty food and shopping options available. I will definitely be staying with them should I visit Brussels again.

Leisure Family_with_children

8/10

Excellent

29 Nov 2024

Verified traveler

Very nice hotel next to the Metro

I would have rated 5 star if not for the fact that the constant loud sound of the police sirens were very disturbing.
They have €5 coupons for the bar for every night if you opted not to have room cleaning. Kudos to sustainability.

Business

10/10

Exceptional

24 Nov 2024

Najla

Perfect location for 2 days shopping

6/10

Pleasant

22 Nov 2024

Elsa

We asked for and paid for early check in. They gave us a handicap room without telling us what room we were getting. It was in the lowest floor in front of some conference rooms and service closets.

The shower was cumbersome and disgusting. Moldy all around the shower. Shower head facing the wall impossible to aim at middle. Barely any place to put toiletries around the sink. It felt like a 1 star hotel room. Bare minimum amenities. Just gross

Service and food were very good. Good bar. Location is ok. A good 20 mins walk to anything. Better hotels in the area.

Business_and_leisure Partner

6/10

Pleasant

17 Nov 2024

Verified traveler

Ok hotel

The hotel is nice but the rooms are very small for the price you pay

Friends_and_family Family

8/10

Excellent

13 Nov 2024

Laurent

Convenient hotel

The hotel is conveniently located, rooms are quite small but clean and the staff is helpful and pleasant.

Business Self

10/10

Exceptional

13 Oct 2024

Paul

A great central hotel

A wonderful high quality hotel with excellent service and a great breakfast. Transport links are perfect, very close to metro and train stations. Also within walking distance to the Grand Place, City 2 shopping centres. Highly recommend.

Partner

6/10

Pleasant

08 Oct 2024

NICHOLA

Nice hotel, extortionate breakfast (36 EUR!)

Decent hotel but the breakfast is 36 EUR per person which is extortionate! I didn't book it with the room as I thought it was an error with the booking system. Really took the shine off of a nice hotel.

Business

10/10

Exceptional

06 Oct 2024

Stephen

Decent VFM. Great reception, terrific bar, big screen sports and free pool and shuffleboard bar games. Standard rooms as written on the tin, beds and pillows average.

Leisure

10/10

Exceptional

29 Sep 2024

Maria

Greet place for business or leisure with family.

Leisure Partner

8/10

Excellent

27 Sep 2024

Suzie

👍👍

Leisure

4/10

Poor

15 Sep 2024

Richard

Broken shower that was 'fixed' promptly the evening we arrived, however items went missing from the room. Staff were not interested and were very dismissive. Turns out the shower wasn't actually fixed as we found out the following morning.

Friends_and_family Friends

6/10

Pleasant

13 Sep 2024

Arkadiusz

I thought this was a lovely stay. While I didn't LOVE the hotel, it was nice and clean.

Leisure Friends

8/10

Excellent

12 Sep 2024

Verified traveler

Overall good but service is a bit poor

Room is clean & comfortable. Near Brussels North station, around 10 minutes walk. With luggage storage service, but I can freely enter into the room and get back my luggages under no supervision. Standard double room is a bit dark. The receptionists are rude to customers. Not willing to answer questions.

Partner

10/10

Exceptional

11 Sep 2024

Keith

Staff very friendly, and within walking distance of the Grand Place

Family

10/10

Exceptional

07 Sep 2024

yemi

The staffs were excellent

Business Self

2/10

Poor

06 Sep 2024

Lade

Our stay at Thon Brussels Hotel from August 17th to 19th was a huge letdown. As a pregnant guest, I was hoping for comfort but instead faced multiple issues. First, we were given a room that was already occupied. Then, we were plagued by loud noises from the radiator in second room assigned to us, which kept us up all night. We moved to a third room, which was even worse. All in a space of 2 nights, 2 nights of no sleep and with being heavily pregnant. It was so bad. The staff's response was inadequate, waking us early on the morning of our checkout. This was easily one of the worst hotel experiences I've ever had, far below what you would expect from a 4-star hotel.

10/10

Exceptional

30 Aug 2024

Maria

Thon has been my go to hotel for the past 24 years. Its my home away from home. Thanks to all staff... especially David who has been there all these years to provide a personalised approach

Business

2/10

Poor

22 Aug 2024

Anam

Terrible experience from start to finish. Upon arrival, we were initially sent to a room that was already occupied. When we finally got a different room, we discovered that the air conditioner was broken—on the hottest day of the year. We reported it immediately, but the issue wasn't resolved that day. The following morning at 9 AM, a maintenance worker rudely banged on our door repeatedly, disturbing us after a sleepless night in the sweltering heat. To make matters worse, the air conditioner was finally repaired just two hours before we were supposed to check out. What was the point?

Leisure Partner

10/10

Exceptional

21 Aug 2024

Jess

Front desk employees were great. Hotel is Conveniently located next to lots of shopping and food. Easy to walk to anywhere. Room was spacious, bathroom was just as big

Leisure Family

10/10

Exceptional

15 Aug 2024

Lorena

The hotel is located in a excellent area.

Leisure Partner

10/10

Exceptional

13 Aug 2024

stella

Excelente hotel en Bruselas

Excelente ubicación , cómodo , limpio, excelente desayuno . Volveré en el próximo viaje a Bruselas

Friends_and_family Family

2/10

Poor

12 Aug 2024

Roberto

The hotel has 4 stars but actually is worse than 2 stars ones. Our room was so tiny that we cannot pass the trolley between the bed and the wall. The hotel is close to some hospitals so you hear the ambulance sounds all the day and night. The breakfast is in a room below the ground without windows and it is so dark that you cannot see what you are eating. The window in the room cannot be opened and you feel inside a trap. The parking below the hotel is very expensive. The only positive thing I can list is that it is close to the center and you can go by foot.

Leisure Partner

8/10

Excellent

09 Aug 2024

Gary

Very well located in the centre of the city. Lots of restaurants and cafes nearby.

Business_and_leisure Self

8/10

Excellent

05 Aug 2024

Elizabeth

Breakfast was great and on time. Doorkeys were totally flaky. Room couldnt change temp..either too cold or mostly too hot