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Citadines Sainte Catherine Brussels

Brussels · Belgium

Quai Au Bois à Brûler, 51View location

8.4/10Excellent1,497 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.2/108.2
Condition8.2/108.2
Location9.2/109.2
Neighborhood9.0/109.0
Value8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citadines Sainte Catherine Brussels

Citadines Sainte-Catherine Brussels is located in the heart of Brussels' Sainte-Catherine district, a vibrant area known for its trendy boutiques, diverse restaurants, exciting nightlife, and historic buildings.

This prime location makes it an ideal base for exploring the city, with the Central Train Station and the famous Grand-Place, showcasing its stunning Flemish Baroque architecture, just a short distance away.

The aparthotel offers 125 studios and 44 one-bedroom apartments, each featuring modern design and views of the garden, street, or square. Accommodations include wood flooring, a fully equipped kitchenette with a cooker hob, hood, refrigerator, microwave oven, dishwasher, and all necessary cookware and tableware.

The en-suite bathrooms offer a bathtub/shower combination, hairdryer, and bath amenities. Guests can also enjoy amenities such as a business corner with computer and printer, complimentary Wi-Fi, a laundry room, on-site parking, a meeting room, and a cozy parlor with fireplace.

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Additional services include daily or weekly housekeeping, 24-hour laundry and dry cleaning, grocery and meal delivery, multilingual staff, and babysitting services. Please note that the residence is located within Brussels’ Low Emission Zone (LEZ).

Certain vehicles may be subject to access restrictions and a daily pass may be required to enter the city centre. Please check your vehicle’s eligibility and find more information at www. lez. brussels

With a stay at Citadines Sainte-Catherine Brussels, you'll be centrally located in Brussels, steps from Brussels Christmas Market and 10 minutes by foot from La Grand Place. This aparthotel is 1.2 mi (2 km) from Tour & Taxis and 2.9 mi (4.7 km) from European Union Parliament Building.

Make yourself at home in one of the 169 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. 26-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager GSTC Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.60 per room, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property is professionally cleaned.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
    • Self parking fee: EUR 22 per day
    • Nearby parking fee: EUR 17 per night
    • Pet fee: EUR 16 per pet, per day
    • Service animals are exempt from fees
    • Housekeeping fee: EUR 20 per day; may vary based on length of stay and unit size
    • Rollaway bed fee: EUR 22.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Dutch

Nearby attractions

Brussels Christmas Market 0.1 km / 0.1 mi
St. Catherine's Square 0.2 km / 0.1 mi
Rue Neuve 0.5 km / 0.3 mi
Grand Casino Brussels 0.5 km / 0.3 mi
Place de la Bourse 0.5 km / 0.3 mi
Brussels Stock Exchange 0.6 km / 0.4 mi
Rue des Bouchers 0.7 km / 0.4 mi
Halles de Saint-Gery 0.8 km / 0.5 mi
Galeries Royales Saint-Hubert 0.8 km / 0.5 mi
Jeanneke Pis 0.8 km / 0.5 mi
La Grand Place 0.9 km / 0.5 mi
City 2 Shopping Mall 0.9 km / 0.6 mi
Brussels City Hall 0.9 km / 0.6 mi
Place Charles Rogier 1 km / 0.6 mi
St. Michael and St. Gudula Cathedral 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2012
  • Number of floors (main building): 6
  • Double rooms: 125
  • Apartments: 44
  • Studios: 125
  • Accessible rooms: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 33 more facilities & services
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Garden
  • Luggage room
  • Dining area
  • Clothes dryer
  • Towels and bed linen
  • Breakfast room
  • Meeting room
  • Business centre
  • Audio-visual equipment rental
  • TV lounge
  • GSTC Criteria
  • Breakfast
  • Breakfast buffet
  • Picnic
  • Deposit on arrival
  • Identification card at arrival
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT CAPACITY 2APARTMENT • CAPACITY 2APT.C2

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    APARTMENT CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-9

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-9

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-2

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 2STUDIO • CAPACITY 2STU.C2

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    STUDIO CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 38 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable6 photos

    Citadines Sainte Catherine Brussels

    APARTMENT ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Wake-up service
    • Wi-fi
    • Hairdryer
    • TV
    • Direct dial telephone
    • Bathtub
    • Bathroom: 1
    • Dishwasher
    • Desk
    • Dining Area
    • Toiletries
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Citadines Sainte Catherine Brussels

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 20 m²STU.ST
    STUDIO STANDARDPhoto unavailable5 photos

    Citadines Sainte Catherine Brussels

    STUDIO STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Safe
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Cooker
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower: 1
    • Bathroom: 1
    • Electric Kettle: 1
    • Dining Area
    • Wheelchair-accessible
    • Dishwasher
    • Desk
    • Toiletries

    Facilities with extra charge

    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citadines Sainte Catherine Brussels

8.4
Excellent
1,497 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
9.2 /10
Neighborhood
9.0 /10
Value
8.4 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
13 Jul 2026
Linda
Location location location. Easy access to metro and short walk to Old Town. However, apartment was older and needs a few upgrades. No air conditioning, so be aware of summer months in Europe.
Partner
8/10
Excellent
10 Jun 2026
Anna Linda
The room is clean and the staff is approachable 😊
Partner
6/10
Pleasant
07 Jun 2026
Maurice
Dispendieux pour la qualité. Mérite une cure de rajeunissement
10/10
Exceptional
30 May 2026
Susan
Najua at the front desk was extremely informative, very helpful and a pleasure to deal with.
The hotel has a laundry room on the main floor, which makes is extremely convenient. It is very easy to use. They also have a coffee and tea station available 24 hours a day. This hotel is close to all the sites. We really enjoyed our stay. Thank you.. we had a beautiful stay.
Partner
10/10
Exceptional
26 May 2026
kylie
The hotel was fine ,there was a supermarket located 100 metres away which was great for supplies for cooking.The area around St Catherine's is where the locals live.
The hotel offered free brewed coffee near reception if you used the cup from the room.
Partner
10/10
Exceptional
26 May 2026
Lavlet
Staff is amazing and this hotel is in a great location! Would certainly stay here again.
Self
10/10
Exceptional
21 May 2026
Isabelle
Excellente situation géographique. Bel endroit, propre, abordable et facile d'accès. Bon choix!
Self
8/10
Excellent
18 May 2026
Tracey
Lovely hotel. Good location. Free coffee in the reception area. Unfortunately our room was a little too far away to benefit from this as you had to take the cup from your room to fill it. Reception team were very helpful. I had forgotten to pack an adaptor and they managed to find one I could use while I was there which was very much appreciated. All areas throughout looked clean. We didn't try the breakfast but my daughter had a quick look one morning and said it looked quite good, however we hadn't allowed ourselves enough time to try it. All in all a really good base if you want to see the main sights. Lots of nice places to eat nearby too.
Family
8/10
Excellent
03 May 2026
Anthony
No aircon so can be too warm in warm weather
8/10
Excellent
30 Apr 2026
Ike
Enjoyed the stay. Great location. The staff are sometimes a bit lazy and not always customer focused. If they improve that they could start to be a great hotel.
Self
6/10
Pleasant
28 Apr 2026
Paul
The room was not very clean especially the floors and needs updating dirty cutlery
10/10
Exceptional
20 Apr 2026
Gerardo
Clean room, at reception it took so long because one guy was flirting with the receptionist and she didn’t know how to handle the situation, maybe she liked that he was flirting with her or maybe she was uncomfortable, it doesn’t matter. I think she could have said something like “let me take care of the other customers” and then continue with her conversation.
Friends_and_family Family
8/10
Excellent
25 Mar 2026
Jenny
The place is nice but the front desk could be a little more friendly also the mirror in our bedroom was dirty and the pillows a bit unconfortable.
Partner
8/10
Excellent
19 Feb 2026
gena
The location was great for us, walking distance to most things/places we wanted to see. The room was so spacious, clean and had all we needed, apart from the knives were a bit blunt! but we managed.
8/10
Excellent
07 Dec 2025
Dan
Location was great, breakfast was also very good.
Partner
10/10
Exceptional
06 Dec 2025
Maria
Will definitely come back and recomment
Family
10/10
Exceptional
06 Dec 2025
Maria
Will definitely come back and recommend.
Leisure
10/10
Exceptional
01 Dec 2025
Cesar J
The receptionist may need to consider has tour information, and be more customer service. The only option provided after we learned the strike for Belgium train was look into the computer. Other than that the stay was great
Leisure Partner
10/10
Exceptional
27 Nov 2025
Julie
Oui
Partner
8/10
Excellent
13 Nov 2025
William
Extra charge to clean room.
10/10
Exceptional
23 Oct 2025
Nai
Great location, metro is right outside of the hotel. They offer free good coffee at lobby. Laundry room was easy to operate with 9 Euro total including wash and dry. Staff were friendly, highly recommended.
Self
8/10
Excellent
23 Oct 2025
Amanda
Friendly and helpful staff, very easy to get to
Friends_and_family Family
10/10
Exceptional
18 Oct 2025
Lawrence
Good location and the room at the property is spacious and well equipped with kitchen facilities.
Leisure Self
8/10
Excellent
07 Oct 2025
Lawrence
Shopping and grocery stalls near the hotel.
Leisure
10/10
Exceptional
03 Oct 2025
Tony
Good central location. Good value.
Business
8/10
Excellent
27 Sep 2025
Baukje
The location is great, but the property was a tad run down. Sinks did not work properly, got fixed, bathroom is very very small, shower/tube is very high and the bedroom is very tight. Bed was good. So mixed feelings but would stay there again because of the location.
Business_and_leisure Partner
8/10
Excellent
18 Sep 2025
Kathryn
Nice area, close to transportation
Leisure
8/10
Excellent
01 Sep 2025
Arshad

One night stay during our drive to Paris

The location of this hotel is amazing and the hotel staff were warm and welcoming. The rooms didn't have any air conditioning, but the weather was good and we cracked the window open. We were able to visit the Grand place twice due to the proximity. Would definitely recommend this hotel! The only drawback is the street noise during night as there are multiple restaurants underneath the rooms and it does get a little loud with the windows open.
Partner
10/10
Exceptional
30 Aug 2025
RUTH
Great facility- fridge in room vital in hot weather. Had all essentials- all equipment worked. Local culture nearby. Double glazing and curtains effective in shutting it out when you have had enough of it!
Leisure Partner
8/10
Excellent
12 Aug 2025
Georgina

Brilliant, bustling Belgium

Basic room but everything you needed for a city break. Friendly, helpful staff and central to wide range of food outlets. Easy to commute and to find tourist attractions.
Friends_and_family Family
10/10
Exceptional
28 Jul 2025
Carolina
Nice location
10/10
Exceptional
26 Jul 2025
Judith

Excellent location

Hotel is in a great location and customer service is absolutely perfect. Room is in good condition and has a sofabed and one bedroom. Great hotel that I recommend to all.
4/10
Poor
14 Jul 2025
batikan
I am sorry to say that the building is ancient and the first room we got was smelly due to moisture. Thanks to the reception they changed the room.
Leisure Family
10/10
Exceptional
12 Jul 2025
Nadia
Lovely staff, nice comfortable room and fantastic location.
Leisure Family
10/10
Exceptional
06 Jul 2025
Bonnie
This hotel was in a fabulous location. It was very close to the city center, and across the street from a plaza that hosted restaurants and extended outdoor eating. Very cool. It is close to many transit lines. The place is very clean and has a functional kitchenette. Laundry facilities are on site. Filtered water, coffee and tea are available all day. If I were to return to Brussels, I would definitely stay there again.
Leisure Family
6/10
Pleasant
24 May 2025
Wael
It was quite central, but the staff could be a bit nicer.. I also did not know that cleaning is only once a week.
Leisure Family_with_children
6/10
Pleasant
27 Apr 2025
Verified traveler
Noise level was off the charts within the property, sounded like construction was go on and/or residents above room were out of control. Notified front desk on 3 occasions, didn’t seem to know what was causing the noise. Fire alarm went off 20:00 one night, had to contact front desk to find out what was going on, no notification from front desk what so ever. Cleaned room 1 time only because stay was 9 days.
Location is fantastic but…
Self
8/10
Excellent
19 Apr 2025
Ekaterina
Very good location, most main sights are accessible on foot. Good area for food.
10/10
Exceptional
21 Mar 2025
Tina

Would stay again!

Pleasant stay, close location. Will stay again. Parking is good for medium size suv though getting in and out of parking garage is abit tight but manageable. Very good security in parking and walk in entrance to reception which can only be accessed by guests.
Partner
10/10
Exceptional
08 Mar 2025
Nicolas
Love are stay at this apartment. We were very well welcome and had easy access to their private secure parking lot just under the building for 20 euros. It is close to everything. Lots of restaurant around the hotel even offers free coffee 24/7. Apartment was well equipped with all the amenities . The only thing I can add is it’s starting to show its age a bit, but not a big deal for us.
Leisure Family
10/10
Exceptional
06 Mar 2025
Patrick

Location Location Location

No problem. Great location.
10/10
Exceptional
23 Feb 2025
Tony

Brussels February

Great location in Brussels. Right on Metro line. Super food shop Farm 100m away. Kitchen in rooms gives great flexibility for eating.
Business
10/10
Exceptional
12 Jan 2025
Sharon
The bathroom could do with updating, and the toilet was dusty so hadn't been cleaned properly, apart from that lovely! Very spacious, plenty of room for for clothes etc...stayed for 2 nights felt breakfast was expensive for what was there but loved the breakfast area for eating, very chilled
Leisure Family
6/10
Pleasant
18 Dec 2024
Danielle
Pleasant staff. Fairly clean rooms however they are very dated and the photos displayed must be from years ago. The bed and pillows were very uncomfortable and nor breathable - we did not sleep well.
Leisure Partner
8/10
Excellent
15 Dec 2024
Mark
Excellent location & very comfortable stay. Only problem was cramped size of bedroom & especially toliet with hardly any space to move!
Friends_and_family Family
10/10
Exceptional
05 Nov 2024
Mary
Lovely room, amazing kitchenette even with dish washer!
Leisure Self
10/10
Exceptional
31 Oct 2024
John

Comfortable room in a great location

Arrived early but were able to access our room straightaway which was great. Very comfortable studio apartment. Great location, only a few minutes walk from restaurants and shops.
Partner
10/10
Exceptional
03 Oct 2024
Anna
Excellent location
Staff very friendly
Beautiful nice room with little kitchen 👍
Friends_and_family Friends
10/10
Exceptional
26 Sep 2024
Joan
Room was in great shape except for the broken frame of the window
Leisure Family
6/10
Pleasant
09 Sep 2024
Bea
The location is excellent, close to bars and restaurants and just 10 min walking from the main plain. The room needed maintenance. The shower was dirty, in general the carpet was not very clean. They don't have AC and was really hot day over 29C. The staff was fine.
Partner
10/10
Exceptional
07 Sep 2024
Kristal Lyn
We loved the property and the workers at the counter were very helpful
8/10
Excellent
26 Aug 2024
Lynette
The check in was horrible. We waited for 2 hrs at the lobby and the 2 receptionists were busy chatting and didn’t come and inform us that our room was ready. We asked them twice if the room was ready and they said it’s not 3pm yet while they checked in other people. We stayed on the 3rd floor, the lobby smelled like sewage and rooms didn’t have air condition.
Leisure Family
10/10
Exceptional
25 Aug 2024
Man Kit Ken
The staff are nice and the value of price is great. Located in the centre of town and really easy to access.
Family_with_children
8/10
Excellent
06 Aug 2024
Lynn
Comfortable room with kitchen facilities. Bed comfortable, nice toiletries provided plus plenty of towels. Good storage spaces. Very clean. Everything you could need in a kitchen(except a tea-towel for drying dishes). No air-con but a fan was provided
Leisure
2/10
Poor
30 Jul 2024
Glory
No mention there is NO air conditioning.
Only one small and old portable fan.
Extremely noisy outside
Rubbish smell full of Carpark
Seem cheating to customers
Leisure Family
2/10
Poor
22 Jul 2024
Verified traveler

would avoid

pros: steps away from metro station - with easy access to bruxelles central station/atomium etc. Surrounding area with numerous good restaurants/variety. Lively square out front/old fish market. Easy walk to main tourists sites.

cons: stayed for 7 nights - they only provided 1 day of cleaning (and you had to place a sign on your door that says you want it, or else) They said it was their policy. Ridiculous - was never mentioned in Hotels.com website. NO airconditioning. It was so hot; window can open - but the surrounding sounds echoed through, esp with the busy square out front. Many folks there in the wee hours, esp on friday/sat/sun.



10/10
Exceptional
04 Jun 2024
Joanna

Great hotel, great location

Excellent location, room is large by European standards, kitchenette is very handy and well equipped. There's even a laundromat in the hotel! Staff were pleasant and thorough with explanations. Very pleased with our stay here.
Partner
10/10
Exceptional
21 May 2024
Verified traveler
Location is close and within walking distance to The Grand Place, where the main restaurants and shopping can be found.
Partner
8/10
Excellent
19 May 2024
Choong Wah
Room is clean and tidy. Its noisey as room was on ground floor next to construction site along the road. Can hear people talking clearly. Sound proofing is bad. Request for room change is denied. Very disappointed.
Leisure Partner
10/10
Exceptional
02 May 2024
Danielle S
Free coffee was great! And good location with little kitchenette
Leisure Friends
10/10
Exceptional
01 May 2024
Cedric

Un merveilleux séjour

Un excellent sejour!

Hôtel extrêmement bien situé à quelques pas de la Grande Place.

Personnel chaleureux. Très beau parc avec plan d’eau et fontaine juste devant.

Je recommande fortement.
Business
10/10
Exceptional
27 Apr 2024
Armita
Overall it was a good experience, but cleaning service was not provided on a daily basis which I would've preferred. Prime location. Overall the hotel is modern.
Leisure Partner
8/10
Excellent
21 Apr 2024
Joseph
Good place , good stuff , coffee & tea in the lobby free 24 hrs
Leisure Partner
10/10
Exceptional
30 Mar 2024
David

Excellent hotel

Simple but very nice hotel. Very central. Great staff. Currently being renovated but not causing issue. See it from Saint Catherine metro station. Shower was not powerful at all so mentioned it at check-out and they said they would get maintenence to have a look at it which was good as they did not just dismiss it.
Partner
10/10
Exceptional
27 Mar 2024
Tony

Tony in Brussels

Always good. Central location in Brussels. Coffee available free
Business
8/10
Excellent
05 Mar 2024
BRUNA

Very good!

Excellent hotel in a great location, you can do everything 100% on foot, they have their own car park. Excellent facilities, room with kitchen, great bed, bathroom, etc. The only bad thing is that they have more than one building, so depending on where your room is, you'll need to go through an uncovered area in case of rain and in my case, I had a pram and I had to carry it down the stairs because there was no access ramp, but in general the hotel is very good and I recommend it.
Friends_and_family Family
8/10
Excellent
06 Feb 2024
Lisa
The apartment was clean but a little dated.
Business_and_leisure
8/10
Excellent
22 Jan 2024
Lesley

Great location at reasonable price

All was well except the shower but was just a minor issue.
Self
10/10
Exceptional
01 Jan 2024
Dipesh

Great stay in Brussels

The location was great and the facilities were really good. Breakfast was lovely and the room was clean and modern. Would definitely recommend.
Partner
2/10
Poor
27 Dec 2023
Gerald

No water pressure - and very poor hot water.

This property is a disgrace to the Citadines chain name!
Did not expect a Citadine property to be as bad as this.
The water pressure in the shower is terrible. And the water heater is almost non-functioning. Took shower at 12am and hot water run out. In the morning which is 9 hours later, the hot water has still not boil to be sufficient for a proper shower - even though the water pressure was very very low. Was told that there is individual water heater tank for each room - but surely a water heater tank that takes 24 hours to boil the water for 3 persons to shower is not acceptable. Avoid staying here at all cost. Cannot believe that this place can still attract customer with such bad plumbing system. A total disgrace!
Friends_and_family Family
10/10
Exceptional
22 Oct 2023
Mathilde
Très bien situé ; réceptionnistes consciencieux et très aimables ; les chambres pourraient bénéficier d'un très léger lifting mais restent claires, propres, modernes et ultra pratique d'avoir un coin cuisine equipé dans le studio. Excellent rapport qualité-prix et bonne impression de sécurité et tranquillité.
Leisure
10/10
Exceptional
18 Oct 2023
Haeun
It was nice experience. and the room is clean and not small than you expect. there is kitchen and fridge. It's so nice. and they have a lot of rooms in the buildings.
Friends_and_family Friends
8/10
Excellent
01 Sep 2023
Juliet
The staff are not so friendly especially the receptionist. Needless to say overall not too bad.
Friends_and_family Family
6/10
Pleasant
16 Aug 2023
Kevin

Hot and No AC

This hotel was a little disappointing. We were surprised to find out our room had no air conditioning in the middle of August. The room was clean, but had a slight “ Curry “ smell. The young man at the desk also seemed irritated when we couldn’t find our room. Don’t think I will stay here again.
Friends_and_family Family
8/10
Excellent
04 Aug 2023
Lyneth
Everything is accessible to the hotel. A lot of nearby restaurants. Almost all of the attractions are walking distance. The room was clean and has every appliance you would need in the kitchen. Good floor area too.
Leisure Family
10/10
Exceptional
29 Jul 2023
Shridhar Ganpathi
Everything was great , keep it up. !
Leisure Friends
8/10
Excellent
23 Jul 2023
Submarine
Citadines was a very amazing experience. amazing staff, location,, easy access to grocery stores and good amenities. Issues were when we went to our room on the first day, we found was a broken hanging toilet paper holder. Other than that, I would recommend citadines to another person.
Leisure Family
6/10
Pleasant
03 Jul 2023
Pamela
The property is in need of renovation which is happening now. Facilities are ezcelletb. It will be perfect once upgraded and if air conditioning was added
Leisure Partner
8/10
Excellent
14 Jun 2023
Sofia
The staff were very nice and helpful. The room was small but it had everything we needed and then some. The bathroom was different, it had half a shower door (perhaps to avoid long showers and save water), the toilet could have been slightly more modern. They had a wonderful breakfast buffet with really nice selection of local foods and eccentric dining area decor, very european. They offered 24 hour coffee and tea service and there was a water dispenser in the lobby. Very walkable and safe area with many choices for local dining. Close to ancient cathedrals and many waterfalls which locals used to hang out and drink wine. It was a very comfortable stay.
Leisure Partner
10/10
Exceptional
20 May 2023
Viktoriia

Excellent

Excellent location, nice and clean room, everything in the room was working property. Very friendly and helpful staff.
I would definitely recommended!
10/10
Exceptional
02 May 2023
fatema
Compact apartment well located near centre, metro and convenience store
Leisure Family
4/10
Poor
18 Apr 2023
Barbara
Personnel was very nice but property was dirty, we had a pipe clogged. Stayed for 3 days and never got towels or bed sheets changed.
Leisure Family
8/10
Excellent
21 Mar 2023
Renato
Pity the free coffee options were not as good as they are in the French Citadines: no milk available. Otherwise it was very good.
Leisure Partner
6/10
Pleasant
15 Mar 2023
Angela
Trash bag in sink. Carpet a little smelly.
10/10
Exceptional
27 Feb 2023
Sharod
Perfection!
Leisure Self
10/10
Exceptional
28 Jan 2023
CETIN
Good location, good service.
10/10
Exceptional
22 Nov 2022
Nirmal
Nice location, close to metro and city center, nice food places around. Clean and tidy. Elevator were out of order
Business_and_leisure Family
4/10
Poor
19 Nov 2022
Alex
Supply of amenities was scarce. No room cleaning for 5 days. Very quiet environment; spacious room.
Friends_and_family Family
8/10
Excellent
07 Nov 2022
Faustina
Great stay! The property is close to city centre and has a metro station less than a minute away. Staff were very friendly and as we arrived early they let us leave luggage securely and come back later. Only thing is walls are very thin and can hear noise easily but overall a great place and easily accessible.
Leisure Partner
6/10
Pleasant
02 Nov 2022
JONG
The location was good, not too close to the center of the city but not too far either. And the space in the lobby was good. Request a quiet room but had a room next to the street where I can hear the passerby talking. The room was decent size and reasonable, but the floor was dirty. I took a photo and shown it to the staff who said it is the heater blowing dusts out. The heathers were electric heaters, nothing to do with dust and have been never used. It was obvious that the floor was not cleaned before check-in which can happen, but the staff's response was a bit disappointing and strange. Also, if the heaters make the room so dirty, then the hotel has a big problem!!! Had breakfast and the pastries were not fresh, so I mentioned it, just to be told they are \"fresh\" because they are delivered in the morning. Morning delivery does not mean always \"freshly cooked\"! Well, was told again, I am wrong as they are fresh because they are delivered in the morning. Once again, it can happen, but the response was disappointing and strange. For their credit, I noticed that the room was cleaned next day and there was no charge for the breakfast, but I am curious why they have not communicated these with me? Why couldn't they have said, \"sorry it happened, we will have a look and get back to you\". The premises were ok, but I shall look for another next time.....
Business_and_leisure Partner
8/10
Excellent
24 Oct 2022
Andy

Good stay

Was a nice hotel. Conveniently located for the centre of Brussels but quiet at night. There was a battery missing from the remote so we couldn't use the TV without using the buttons on the side. Also the heating was left on and we didn't realise until the morning, so had a boiling night and didn't realise to check as the weather was good so no reason to have it on in the first place. Could have used some decent directions to the parking as had to stop outside and go in and ask where it was and how to access.
Overall though, it was good, just a few small points they could improve on.
Partner
10/10
Exceptional
13 Oct 2022
Mac
Great quality property. Complimentary coffee machine and photo booth were nice touches.
Leisure Partner
10/10
Exceptional
04 Oct 2022
Lyudmila

Great place in the center of Brussels

For me it was last second reservation and I am very glad for choosing this place.
Clean, quiet, nice staff.
Steps from metro station if you need to go far.
Walking distance (5-7 min) to Grand Place and many other attractions in the center.
Walking distance to many supermarkets.
Fully equipped with everything that you need to prepare your own food. I know they do serve breakfast, but I did not use it.
Self
10/10
Exceptional
12 Sep 2022
Bonnafe
There was nothing NOT to like about our stay here. Pleasantly surprised how place was walking distance to Grand Place and other attractions. The apartment was clean and we love how soft bed is!
Will def choose this again & recommend to my friends.
Leisure Friends
10/10
Exceptional
02 Sep 2022
Brian
Excellent very clean, quiet despite the place being busy. Fantastic location.
Leisure Partner
10/10
Exceptional
18 May 2022
Santi

Great Stay!

Family trip, stayed for almost 2 wks, booked 2 studios type.

A bit old but overall was great. Great location - well located within walking distance to Grossmarkt, metro station, 2 mosques, and many more amenities. Great services - friendly reception, taxi booking, parking lot, in-house self-service laundry. Clean studios/rooms but hoping to have more frequent free room cleaning (@ least once in two days) esp. for long stay.
Friends_and_family Family
10/10
Exceptional
02 May 2022
Angela

Great spot.

Great location. Close to great restaurants and room was quite spacious.
Self
10/10
Exceptional
07 Apr 2022
Nicholas

Good choice

Fantastic location, great staff, fab room (could do with a lick of paint though).
Partner
10/10
Exceptional
16 Mar 2020
Hugo Marcelo

Amazing

Amazing
Partner
8/10
Excellent
16 Feb 2020
Nicoleta

Needs better cleaning

The studio needed extra cleaning in the bathroom and tidying in other areas .
The receptionist did say they are not doing daily cleaning and we had to pick up extra sheet and towels from the reception area if we needed to. That was not necessary we had plenty of towels in the room.
The studio was very close to the public transport and in the cebtre of the historic part of the city but you can easily access places woking or by hop on /hop off buss.

Overal is was a good stay but needs more cleaning I guess throughout the hotel.There was a sour smell on the corridors.
Partner

Location & surroundings

Citadines Sainte Catherine Brussels
Quai Au Bois à Brûler, 51, Bruxelles, Belgium

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Citadines Sainte Catherine Brussels

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